Операционный менеджмент вакансии

What You'll Do Own product configuration in production — active features, available assets and flows, operational parameters and limits — and keep it consistent, visible, and traceable at all times.

Вы владеете операционным контуром платформы целиком — департамент 18 человек, подчинение напрямую CEO.

Управление операционной деятельностью и координация взаимодействия подразделений РНКО. Оптимизация сквозных процессов между клиентским блоком, финансовым мониторингом, валютным контролем и другими функциями.

Планирование и руководство операционной деятельностью отеля. Разработка, внедрение и поддержание высоких стандартов приема и обслуживания гостей.

Управление сквозным процессом экспресс-доставки (Китай — РФ): контроль сроков, статусов, отклонений и претензий; соблюдение SLA;

Планирование поставок из Китая с учётом прогноза продаж, сроков производства и логистики. Управление товарными запасами, оборачиваемостью и доступностью продукции.

✅ Управление складским комплексом: координация 13 площадок, оптимизация процессов и жёсткий контроль KPI — чтобы каждый склад работал как часть единой системы. 🔹 Опыт руководства складским комплексом и оптимизации процессов, обязательно — понимание специфики продуктов питания и pet‑food, включая работу с температурными режимами.

🔹 Опыт в транспортной логистике от 5 лет, обязательно — работа с продуктами питания или зоотоварами и мультимодальными перевозками. 🧠 Практический опыт внедрения автоматизации: TMS/WMS, системы мониторинга, электронный документооборот.

Location: Remote - EMEA About the Job: We're looking for a Revenue Operations Manager, EMEA to be the go-to operator for our EMEA GTM team. This is a high-impact, highly visible role for someone who wants to shape how a growing region runs, from the first marketing touch to the closed deal and beyond. You'll join our GTM Operations team as the face of operations in EMEA, partnering day-to day with Marketing, SDR, Sales, Solution Engineering, and Customer Success leaders across the lifecycle. You'll turn strategy into the processes, cadences, and insights that move the number. And you won't build alone: a global RevOps team stands behind you with builders and enablement teams to give you the foundation to develop what you design, and enablement to help teach your stakeholders how to be successful. As we build in-region Field Operations coverage, you'll set the playbook for how LaunchDarkly runs in EMEA, and you'll see your impact within your first 90 days, not your first year. If you're a business partner at heart who loves turning ambiguity into rhythm and results, this role is for you. Why This Role Matters: High Impact: You'll own the rituals that make EMEA pipeline and forecasting trustworthy, with a direct line to revenue in one of our key regions. Support EMEA in bringing forecast accuracy within +/- 5% accurate. Strategic Influence: Be the voice of EMEA inside GTM Operations and a trusted partner to regional GTM leadership Break New Ground: Help build in-region operations coverage and set the operating playbook for the region Career Growth: Gain exposure across the full GTM lifecycle, from Marketing and Sales to Customer Success, at a high-growth B2B company Regional Playbooks: Adapt global plays for land, expand, and renewals. Track how playbooks drive conversion and optimize over time. Responsibilities: Business Partnership : Serve as the named operations partner for EMEA's Marketing, Sales & Customer Success leaders. Join their operating meetings, know their number, pipeline, and top risks, and bring insight before you're asked. First Line of Defense : Own intake for EMEA field requests. Answer, route to the right operations team, or escalate, so the field never needs to navigate our org chart. Operating Cadence : Run the EMEA forecast, pipeline, and business review cadence. Inspect pipe hygiene with leaders so each forecast is based on clean data, and each meeting ends in strong data-driven decisions, not updates. Strategy -> Process: Apply our global processes, handoffs, and rules of engagement in EMEA. Own the regional variants and keep them documented. Actionable Insights : Use standard data to find what drives the pipeline, understand what becomes a win, help leaders understand their teams. Recommend the change and see it through. Planning Inputs : Bring what the field knows (territory health, ramp, pipe coverage, and in-market demand generation) to Planning and FP&A so EMEA plans reflect realistic expectations. Adoption & Accountability : Partner with Enablement on new motions and launches, then inspect adoption through the cadence and close the gaps. Voice of the Field : Bring EMEA priorities into operational planning and partner with Systems teams to define clear business requirements. About You: You are a business partner first who thrives at the intersection of strategy, data, and operations. You're fluent in the language of pipeline and forecasting, but just as comfortable sitting with a rep as with a VP. You take ownership of outcomes, not just tasks, and you hold yourself to a high bar. You move fast with an 80/20 mindset, and you can look at a process you built and say "this isn't working" without defensiveness. You know how to influence without authority, and you build relationships before you push for change. You stay curious, embrace feedback, and keep looking for ways to level up yourself and those around you. You’re energized by working across multiple EMEA markets, and you keep a global team aligned from a different time zone. Qualifications: Typically requires 8 years of experience, or equivalent depth of expertise, in Revenue Operations, Sales Operations, Marketing Operations, or a related GTM operations role Experience supporting EMEA GTM teams, ideally in a regional-focused capacity Proven experience running forecast, pipeline, and business review cadences with senior GTM leaders Strong working knowledge of the full GTM lifecycle, including lead management, pipeline generation, sales stages, and customer handoffs Hands-on Salesforce experience, with the ability to write clear business requirements for systems product owners and developers Strong analytical skills, with the ability to turn data into clear, actionable recommendations Experience at a B2B SaaS or high-growth tech company Excellent communication and stakeholder management skills, with the ability to influence without authority Experience with GTM tools like Salesforce, Gong, Looker, Outreach, Cognism About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE SENIOR REVENUE OPERATIONS JOB Our Business Strategy & Operations team runs the most critical, strategic, and data-driven projects at Alan. It sits at the intersection of Sales, Product, and Finance, and covers four core areas: sales strategy and planning, sales effectiveness, sales enablement, and business segment leadership. You'll be joining the Sales Effectiveness team, whose mission is to make our sales organization run at its best across France, Belgium, Spain, and Canada. This team is a key lever on one of the company's most watched metrics: our customer acquisition cost. Why is this role interesting? - High-impact scope: You'll work across the full sales organization, from Account Executives to BDRs, Account Management, and Customer Success Managers. - Real ownership: You'll own initiatives end to end, from strategy and design to execution and adoption, not just delivery. - Builder's playground: You'll have access to a modern stack, combining low-code tools, AI (Dust, Claude), Salesforce, and SQL, to ship things fast and at scale. - Tangible results: Recent examples from our roadmap include fully automating slide deck generation for Sales (saving 1,000+ hours per year) and building an AI-powered outbound machine reaching a 15% discovery rate. What will you do with us? You'll own effectiveness initiatives end to end, setting the roadmap, designing the solution, building it, driving execution, and managing change across the organization. You'll spend meaningful time in the field to spot gaps in our sales process, then design smarter workflows by eliminating steps and increasing automation. You'll evaluate new tools and technologies, run tests, and roll out what works. You'll mostly work with low-code tools (like Zapier or n8n), AI, Salesforce, SQL via Metabase, and whatever else the job calls for. Enablement is a key part of the role: you'll shadow, train, measure adoption, and iterate until change sticks.   ⭐ IS IT YOU WE'RE LOOKING FOR? You'll be a great fit for the Revenue Operations team at Alan if you: - Have at least 5 years of experience in RevOps / Sales Ops / Sales Effectiveness, several of them spent hands-on building the sales machine. You own initiatives end-to-end (scope, design, build, measure); - Demonstrate strong ownership and project management skills, and are comfortable running initiatives; - Have a builder mindset and love being hands-on; - Are confident with change management, including shadowing, training, measuring adoption, and iterating; - Can write and own SQL queries yourself (joins, basic data modeling), not just read them. - Have proven experience with low-code tools and integrations (e.g. Clay, Make, Zapier, or equivalent) to build scalable workflows - Have configured Salesforce yourself (objects, fields, flows) and can say what you personally built vs. what an integrator or another team did. - Are able to build and maintain pipelines that produce actionable insights, with clear business impact - Have excellent verbal and written communication skills; - Have at least an advanced level in English. - Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes, Biarritz, Madrid or Barcelona. For this role we are looking to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity. EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes, Biarritz, Madrid or Barcelona. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Задачі: — Обробка вхідних і вихідних дзвінків. — Консультація клієнтів англійською мовою. — Робота з CRM та ведення звітності. — Координація роботи клінерів і техніків. — Контроль графіків, транспорту та паркування. — Вирішення поточних питань клієнтів і команди. Вимоги: — Впевнене усне та письмове володіння англійською. — Хороші комунікативні й організаційні навички. — Уміння працювати в режимі багатозадачності. — Досвід роботи з CRM та звітністю. Умови: — Віддалена робота з американським ринком. — Навчання та адаптація. — Можливість кар'єрного зростання. — 14 днів оплачуваної відпустки на рік. — Графік 5/2, плаваючі вихідні, одна зі змін за київським часом: 14:00–22:00, 14:30–23:00, 17:30–02:00. Зарплата: $500–700 на випробувальний термін, залежно від досвіду. Надалі — ставка + KPI.

Задачи: — Управление операционной деятельностью рекрутингового агентства в России и обеспечение операционной совместимости с головным офисом в Индии. — Обеспечение бесперебойной работы процессов, масштабирование модели и своевременная отчётность перед материнской компанией. Требования: — Опыт COO / Директора по операциям в рекрутинге, кадровом или сервисном бизнесе. — Опыт выстраивания процессов «с нуля» или в условиях быстрого роста. — Управление командой рекрутеров/координаторов от 3 лет. — Опыт отчётности для внешних стейкхолдеров (головной офис, инвесторы). — Знание метрик рекрутинга, ТК РФ, опыт с CRM. — Уверенный Excel/Google Sheets, BI-инструменты. — Английский — для переписки, отчётов и переговоров. Условия: — Соцпакет: оформление по ТК РФ, оплачиваемый отпуск и больничные. — После испытательного срока: ДМС, компенсация транспорта, оплата корпоративной связи, оплата профессионального обучения. — Испытательный срок: 3 месяца. — Роль ключевого руководителя с прямым влиянием на рост бизнеса. — Международную структуру с головным офисом в Индии. — Гибридный формат.

Задачи: — Собирать реквизиты (Гувохнома) и документы у региональных операторов. — Оформлять договоры с партнерами по готовым шаблонам. — Вести единый Реестр партнеров и экранов в Google Таблицах. — Передавать первичные документы в бухгалтерию для выплаты авансов. — Мониторить плейлисты и контролировать эфир через программы VNNOX и OOHDESK. — Контролировать соблюдение эксклюзива национальных брендов компании. — Принимать и систематизировать фото- и видеоотчеты по стартам рекламных кампаний. — Фиксировать технические простои экранов и собирать справки от РЭС. — Учитывать государственные перекрытия эфира и рассчитывать корректировки для взаиморасчетов. Требования: — Опыт работы в аналогичных или смежных сферах от 6 месяцев. — Свободное владение русским и узбекским языками (от C1 и выше). — Навыки работы с Excel или Google Sheets. — Внимательность при работе с документами и данными. — Умение работать с информацией и поддерживать порядок в таблицах. — Умение общаться с людьми и добиваться решения рабочих вопросов. — Готовность изучать новые программы и рабочие процессы. — Опыт работы с VNNOX и OOHDESK приветствуется (если нет, то обучим). Условия: — Заработная плата: от 7 000 000 до 10 000 000 UZS на руки (фикс). — График работы: 5/2, с 09:00 до 18:00. — Полная занятость. — Офисный формат работы (Ташкент, ориентир: Ракат). — Перспектива роста до руководителя отдела регионального мониторинга.

Location: Dubai, UAE We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Join us as an Operations Manager. Requirements Minimum five years’ operations experience within a crypto exchange, VASP, fintech, payments firm, brokerage, bank, custodian or comparable regulated financial-services business. Hands-on experience managing transaction operations, settlements, reconciliations, cash or asset movements, operational controls and exception resolution. Strong understanding of virtual-asset transaction lifecycles, wallets, custody, blockchain confirmations and fiat on/off-ramp processes. Experience developing SOPs, control frameworks, management reporting, incident-management processes and auditable records. UAE regulated financial-services experience and familiarity with local operational and regulatory expectations; direct VARA exposure is strongly preferred. Experience coordinating with Compliance, Finance, Product, Technology, Legal and external providers such as banks, custodians and payment partners. Strong analytical skills and proficiency with spreadsheets, dashboards, workflow tools and reconciliation data. Bachelor’s degree in business, finance, operations, technology or a related discipline, or equivalent relevant professional experience. Fluent written and spoken English; Arabic is advantageous but not essential. Responsibilities Design, document and maintain WhiteBIT UAE’s operating model, SOPs, control checklists, escalation procedures and service-level standards. Coordinate operational readiness for VARA licensing and market launch, including process testing, evidence packs and remediation of operational gaps. Manage end-to-end client operations, including onboarding hand-offs, account activation, deposits, withdrawals, transfers, settlement, queries and exceptions. Oversee daily controls and reconciliations across client ledgers, bank accounts, payment partners, custodians, wallets and blockchain records. Maintain controls for client money and virtual assets, including segregation, safeguarding, approvals, maker-checker controls and audit trails. Coordinate operational relationships and workflows with banks, custodians, liquidity providers, payment partners and other key service providers. Own operational incident management, including escalation, root-cause analysis, corrective actions and stakeholder communication. Work closely with Compliance on CDD/EDD workflows, transaction-monitoring escalations, Travel Rule exceptions, complaints and regulatory information requests. Coordinate with Finance on treasury operations, cash and asset movements, fees, liquidity requirements and month-end controls. Monitor service levels, volumes, turnaround times, exceptions, complaints and partner performance, providing regular management reporting. Maintain accurate and retrievable operational records and support business-continuity and disaster-recovery planning and testing. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. Vacation: 2 business days accrued per month during your first year, increasing to 30 business days per year from your second year onward. Medical insurance Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Задачи: — Контроль операций тестирования автономных транспортных средств — Руководство сменными командами — Обеспечение соблюдения стандартов безопасности — Улучшение процесса выполнения тестов

Задачи: — Поиск и подключение новых платёжных провайдеров и методов. — Тестирование, настройка и запуск платёжных решений. — Управление платёжной страницей и оптимизация платёжного флоу. — Настройка и оптимизация роутинга и каскадов платёжных каналов. — Анализ эффективности платёжных методов и улучшение конверсии совместно с провайдерами и технической командой. — Контроль технических работ и сопровождение изменений в платёжной инфраструктуре. — Ведение отчётности по запускам и результатам работы платёжных методов. Требования: — Опыт работы с платёжными системами, PSP или процессингом. — Понимание платёжных процессов, роутинга, каскадов и принципов работы платёжных методов. — Опыт запуска и настройки платёжных решений. — Умение анализировать показатели эффективности и находить точки роста. — Навыки взаимодействия с провайдерами и техническими командами. — Английский язык для деловой коммуникации. — Будет преимуществом: опыт в high-risk, FinTech и знание локальных платёжных методов LATAM. Условия: — Возможности для профессионального развития и карьерного роста. — Конкурентная заработная плата, обсуждаем индивидуально. — Удалённый формат работы или комфортный офис в Москве. — График 5/2, 8-часовой рабочий день с гибким началом. — Поддержка и адаптация на старте.

Задачи: — Обеспечение устойчивой операционной эффективности, повышение прибыльности бизнеса и управление полным операционным циклом компании. — Разработка и реализация операционной стратегии в соответствии с бизнес-целями компании (рост, снижение себестоимости, вывод новых продуктов). — Контроль производственных, логистических, коммерческих и поддерживающих процессов (Supply Chain, закупки, логистика, складская инфраструктура). — Оптимизация цепочки поставок и производственных процессов, внедрение инструментов бережливого производства (Lean), снижение издержек и рост EBITDA. — Выстраивание системы управления процессами, регламентами и метриками эффективности (KPI). — Автоматизация и цифровизация бизнес-процессов. — Управление бюджетированием, операционной экономикой (себестоимость, издержки) и финансовой эффективностью операционного блока. — Формирование сильной управленческой команды, развитие культуры ответственности и достижения результатов, управление персоналом численностью от 100 человек.

Задачи: — Операционное управление портфелем объектов: клининг, техобслуживание, оборот между заездами, логистику доступа/ключей. — Обеспечить сервис для арендаторов — выстроить и контролировать полный цикл проживания гостя от бронирования и заселения до выезда по единым стандартам коммуникации и скорости реакции. — Выстроить работу с внешними подрядчиками (сервисные и технические службы, охрана, ландшафтные службы для вилл). — Применять и анализировать данные для управленческих решений: загрузка, средний чек, NPS, доходность на объект, скорость реакции на обращения. — Выявить точки роста и внедрять изменения. — Контровать операционные издержки (клининг, обслуживание, персонал) и их влияние на маржинальность комиссионной модели. — Оптимизировать расходы. — Обеспечить оптимизацию и автоматизацию бизнес-процессов для повышения эффективности и качества сервиса. — Внедрить ИИ-инструменты. — Управлять территориально распределенной командой высокоэффективных профессионалов (в непосредственном подчинении 7 сотрудников). — Управлять бюджетом, контролировать расходы и обеспечить финансовую устойчивость. — Обеспечить реализацию проектов по расширению бизнеса и запуску новых направлений. Требования: — Опыт работы на аналогичной позиции от 6 лет, в сфере аренды недвижимости, клининга и других сервисных услуг. — Глубокое понимание операционного управления и построения эффективных процессов. — Умение оцифровывать все процессы (считать NPS, ADR, RevPAN, маржинальность каждой услуги, включая аренду, клининг, техобслуживание объектов и т.д.). — Опыт управления командами от 50 человек, развитые лидерские качества. — Навыки стратегического и финансового планирования. — Знание маркетинговых инструментов и эффективность платформ бронирования. — Умение работать в условиях многозадачности и быстро принимать решения. — Высокий уровень ответственности, инициативность, ориентация на результат.