Операционный менеджмент вакансии

Задачи: — Управление сквозным процессом экспресс доставки (Китай — РФ): контроль сроков, статусов, отклонений и претензий; соблюдение SLA; работа с типовыми рисками (таможня, задержки, возвраты). — Работа с агентской сетью в Китае/Азии: подбор и онбординг партнёров, постановка задач, контроль исполнения, оптимизация ставок и сроков, разбор инцидентов. — Автоматизация и улучшение процессов: внедрение шаблонов, правил маршрутизации, отчётности; совместная работа с ИТ; перевод рутинных операций в автоматические сценарии. — Применение ИИ инструментов в операционной работе: обработка запросов, подготовка расчётов и отчётов, анализ данных, ускорение коммуникаций и снижение трудозатрат. — Аналитика и отчётность: формирование регулярной отчётности по ключевым метрикам (сроки, стоимость, качество, возвраты, ошибки), выявление точек роста и внедрение корректирующих мер. Требования: — Опыт в международной экспресс логистике в экспедиторской компании (направление Азия - РФ) от 3 лет, из них не менее 1 года на руководящей роли в логистической компании (первый приоритет GBS, Юнитрейд). — Подтверждённый опыт операционной работы с B2B и B2C клиентами: умение приоритизировать запросы, управлять ожиданиями и усиливать ценность сервиса. — Практический опыт управления агентской сетью в Азии: переговоры, контроль, оптимизация ставок, разбор инцидентов. — Опыт внедрения автоматизации: от постановки задачи до измерения эффекта (сроки, трудозатраты, ошибки). — Уверенное применение ИИ инструментов для рабочих задач: генерация шаблонов, обработка данных, подготовка отчётов и расчётов. — Английский язык — не ниже Intermediate.

Задачи: — Операционное руководство производственным блоком: обеспечение выполнения производственной программы в заданных объемах, сроках и с требуемым качеством. — Обеспечение безаварийной работы оборудования и строгое соблюдение норм промышленной безопасности, охраны труда и экологии. — Взаимодействие с надзорными органами. — Управление себестоимостью: контроль и снижение операционных затрат, оптимизация сырья и энергоресурсов. — Развитие производственной системы: внедрение инструментов бережливого производства, снижение уровня брака. — Управление командой, формирование кадрового резерва и повышение производственной дисциплины. Требования: — Опыт от 5 лет на руководящих должностях в химической промышленности, возможно с производства макаронных изделий (директор по производству, главный инженер, заместитель по производству) на предприятиях с численностью от 500 человек. — Глубокое понимание технологических процессов, специфики работы многоцехового производства, знаний в области промышленной безопасности опасных производственных объектов. — Высшее техническое образование (химическое или химико-технологическое). Условия: — Доход от 300 000 ₽ net, обсуждаем в зависимости от опыта. — Полная компенсация аренды жилья, помощь в переезде. — Реальная операционная самостоятельность в рамках утвержденных бюджетов. — Официальное трудоустройство, корпоративный автомобиль.

Задачи: — Сформировать стратегию развития логистики с учетом роста бизнеса, изменения структуры продаж и требований маркетплейсов и торговых сетей — Управлять производительностью склада: выработка, стоимость обработки единицы продукции/заказа, загрузка персонала и оборудования — Обеспечить SLA/OTIF для Wildberries, Ozon, торговых сетей — Оптимизировать затраты без потери качества — Управлять 3PL, сезонными пиками Требования: — 5+ лет в логистике FMCG/e-commerce — Опыт управления собственным складом и 3PL — Опыт управления транспортной логистикой федерального масштаба — Опыт с маркетплейсами (обязательно) — Опыт оптимизации с экономическим эффектом — Важен опыт работы в среде с большим количеством SKU, высокой интенсивностью операций, жесткими окнами поставок, существенными колебаниями спроса и высокой стоимостью логистических ошибок.

Задачи: — Организация корпоративных поездок от начала до конца. — Выстраивание логистики и подбор оптимальных маршрутов для сотрудников. — Улучшение процессов организации поездок. Требования: — Любовь к порядку. — Умение быстро ориентироваться в меняющихся обстоятельствах. — Готовность брать на себя ответственность за организацию поездок. Компания iSpring — российская продуктовая IT-компания, главный продукт — платформа для онлайн-обучения iSpring Learn, которой пользуются более 61 000 клиентов в 172 странах мира.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As part of 1Password’s Strategic Operations team, you’ll lead cross-functional initiatives that turn complex business priorities into clear plans, coordinated execution, and measurable results. You’ll work with senior leaders and teams across the company to advance priorities such as international expansion, high-priority customer programs, corporate crisis management, and planning. By helping the organization execute with greater clarity and consistency, you’ll contribute to 1Password’s mission of making security simpler and more accessible. Reporting into the Director, Strategic Operations, this role is remote in the United States or Canada. How we’re using AI today On the Strategic Operations team, we’re using AI to cut through complexity, stay aligned, and move quickly. AI supports how we manage and execute programs by bringing together signals from across the business and turning them into decision-ready summaries, project plans, and executive briefs. We expect every team member to build at least one AI-powered workflow, and we’re committed to growing together through shared best practices, regular learning sessions, and team resources as we scale and collaborate across 1Password. This is a remote opportunity within Canada and the US. What we're looking for: • 7–9+ years of experience in strategic operations, business operations, program management, or a related field, with a track record of delivering complex initiatives. • Experience leading cross-functional programs and influencing senior or executive stakeholders without direct authority. • Strong ability to translate broad objectives into practical plans, roadmaps, decisions, and measurable outcomes. • Sound judgment and confidence working through ambiguity, resolving dependencies, and constructively challenging assumptions when needed. • Strong analytical, communication, and presentation skills, including the ability to turn data into clear recommendations and concise status updates. • Experience managing multiple stakeholders and priorities while maintaining accountability from planning through delivery. • Experience in Software as a Service (SaaS), cybersecurity, technology, product operations, or a similarly fast-moving environment, along with experience using Artificial Intelligence (AI) tools or workflow automation to improve operational efficiency. What you can expect: • Build and manage programs that improve service and outcomes for high-priority customer accounts. • Support company planning, Quarterly Business Reviews (QBRs), objective tracking, and other operating rhythms that help leaders make informed decisions. • Create clear roadmaps, status reports, risk assessments, and recommendations that improve visibility and accelerate decision-making. • Bring teams together to resolve blockers, align priorities, manage change, and deliver shared outcomes. • Use modern tools, including AI-assisted analysis and workflow automation, to generate insights, identify risks and dependencies, and scale program execution. USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $147,000 CAD and $213,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Задачи: — Управлять операционной деятельностью собственной сети ресторанов по РФ; — Отвечать за финансовый результат сети и ключевые показатели P&L; — Управлять выручкой, прибылью, производительностью и операционными затратами; — Выстраивать единую операционную систему для ресторанов в разных регионах; — Масштабировать успешные операционные практики на всю сеть; — Выстраивать управление через директоров регионов и управляющих ресторанов; — Развивать руководителей и формировать сильную управленческую команду; — Контролировать стандарты сервиса, качества и операционной эффективности; — Находить точки роста и запускать изменения, которые влияют на результат; — Участвовать в открытии и масштабировании новых ресторанов; — Работать с региональной спецификой, в том числе Дальнего Востока; — Формировать систему управления, которая позволит сети расти без потери качества и эффективности.

Location: Worldwide Workplace: hybrid This is a "Jumper" position between  Laundry Supervisor and Laundry Master. Laundry Supervisor Department / Section: Hotel / Housekeeping Reports to:  Laundry Master The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures. The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard.  Duties and Responsibilities: Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen Monitor workflow and prioritize tasks to meet operational demands and avoid shortages. Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition. Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards. Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master. Supervise and support Laundry Attendants during shifts. Conduct pre- and post-shift briefings. Ensure adherence to SOPs, safety procedures, and public health standards. Monitor team performance and support Laundry Master with evaluation reports. Promote teamwork, efficiency, and accountability within the department. Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities. Monitor equipment performance and report any defects or breakdowns. Follow up on maintenance requests in coordination with the Laundry Master. Monitor and verify daily production reports for accuracy and completeness. Support inventory control by minimizing loss or damage of linen and uniforms. Enforce proper storage of chemicals and equipment. Identify operational inefficiencies and recommend improvements to procedures and workflows.   Perform any other duties as assigned by the superior, in line with operational needs. Requirements Proven experience in a supervisory role within laundry operations, in cruise vessels. Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling. Demonstrated leadership and team supervision skills. Effective problem-solving and decision-making capabilities. High attention to detail with a strong focus on quality control. Basic cost awareness with the ability to support waste reduction and efficient resource use. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to coordinate across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence.   Laundry Master Department / Section: Hotel / Housekeeping Reports to:  Assistant Executive  Housekeeper / Executive Housekeeper The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards. The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations. Duties and Responsibilities: Plan, organize, direct, and control all laundry operations onboard. Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen. Monitor production flow and adjust priorities to prevent shortages across departments. Ensure all items are returned clean, pressed, stain-free, and in good condition. Establish duty rosters, section plans, and rotation schedules. Train, coach, and develop team members to improve performance. Conduct performance evaluations in coordination with the Executive Housekeeper. Ensure correct handling of fabrics, chemicals, and equipment usage. Conduct regular inspections of finished products and production processes. Identify operational issues and implement corrective and preventive actions. Maintain high standards of hygiene and cleanliness in all laundry areas. Ensure all laundry equipment is operated correctly and maintained in optimal condition. Schedule and supervise routine cleaning procedures. Raise and follow up on maintenance requests with the Technical Department. Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages. Support departmental budgeting and cost control initiatives. Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper. Prepare and submit monthly discard/breakage reports, with clear justification of root causes. Ensure compliance with Safety procedures and Public health protocols. Coordinate with other departments to ensure timely service delivery. Prioritize workloads based on operational demands and turnaround requirements. Support special operational needs (turnaround days, peak loads, events). Perform other responsibilities as assigned by the superior, but not limited to the above. Requirements Proven leadership experience in laundry operations, preferably within cruise ships. Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment. Demonstrated leadership and team management skills. Strong organizational and operational planning abilities. Effective problem-solving and decision-making capabilities. High attention to detail with a focus on quality control. Solid cost awareness and resource management skills. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to work across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence. Embarkation last week November 2026 Contract length: 9 months on/ 2 off

Location: Global, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: join us as a Senior DevOps! Requirements • 5+ years of experience in Trading Operations, Middle Office, or Trade Support within trading, market-making, crypto, or financial services. • Bachelor's degree in Finance, Economics, Accounting, Business, Mathematics, or a related field, or equivalent relevant professional experience. • Strong understanding of financial markets, the trade lifecycle, settlements, reconciliation, balances, collateral/margin, and operational risk. • Experience working with exchanges, brokers, custodians, and trading counterparties. • Experience building and improving operational controls, procedures, runbooks, and escalation processes. • Experience with incident management, operational breaks, and root-cause analysis. • Experience automating and scaling operational processes. • Strong analytical and problem-solving skills, with the ability to make independent decisions in a live trading environment. • Experience working cross-functionally with Trading, Treasury, Risk and Engineering. • SQL / Python is a plus. Responsibilities • Ensure stable Trading Operations and manage the full operational lifecycle of trading processes. • Manage trade settlement and asset movements across exchanges, brokers, custodians, and counterparties. • Ensure reconciliation of trades, positions, balances, and fund movements, with timely resolution of discrepancies. • Oversee operational inventory, balances, margin/collateral movements, and maintain operational readiness for trading. • Ensure operational onboarding and readiness of new exchanges, brokers, markets, products, and trading flows. • Identify and resolve trade breaks, settlement failures, and other operational exceptions. • Develop and maintain operational controls, procedures, runbooks, and escalation processes. • Manage critical operational incidents and ensure root-cause remediation. • Drive automation of manual processes and improve the scalability and reliability of Trading Operations. • Coordinate closely with Trading, Treasury, Risk, Engineering and external counterparties. • Define and monitor Trading Operations KPIs / SLAs and drive process improvements. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Задачи: — Планирование, координация и отслеживание деятельности по проектам чистой комнаты и подключению оборудования, а также текущему обслуживанию и управлению запасными частями. — Отслеживание и отчетность о прогрессе, этапах и результатах проектов по запуску нового оборудования. — Выявление потенциальных задержек. — Планирование и координация с субподрядчиками, поставщиками оборудования и внутренними командами для запуска оборудования. — Обеспечение наличия расходных материалов, коммунальных услуг и аксессуаров для запуска оборудования. — Организация и проведение встреч и посещений объектов. — Ведение проектной документации, включая чертежи, схемы и отчеты по качеству. — Помощь с интеграцией оборудования в MES. — Отслеживание и контроль запасов расходных материалов и запасных частей оборудования, инициирование пополнения при необходимости. — Поддержание графиков профилактического обслуживания. — Информирование всех заинтересованных сторон о изменениях в расписании и мероприятиях по обслуживанию. — Разработка и поддержание отчетности по производительности оборудования. Требования: — Минимум 1 год профессионального опыта в координации проектов, планировании или составлении расписаний в любой отрасли и с любым образованием. — Сильные навыки организации и ведения документации, высокая точность и внимание к деталям. — Отличные письменные и устные коммуникативные навыки на английском языке, уверенность в взаимодействии с занятыми инженерами, поставщиками и подрядчиками до выполнения задач. — Комфорт в технической среде и любознательность для быстрого изучения требований каждого инструмента. — Способность сохранять спокойствие под давлением и поддерживать порядок в сложных ситуациях. Преимущества: — Опыт работы в чистой комнате, полупроводниковой или другой высокотехнологичной производственной среде. — Знакомство с установкой оборудования и подключением коммунальных услуг, планированием профилактического обслуживания или управлением запасными частями. Условия: — Гибридный график работы, гибкие часы. — Обучение и развитие через IQM Learning Hub, LinkedIn Learning и командный бюджет на обучение. — Плоская и доступная иерархия, возможность прямого общения с руководством. — Компания находится на стыке стартапа и корпорации, с возможностью быстрого карьерного роста. — Участие в развитии квантовой экосистемы, публикации, хакатоны и формирование рынка квантовых технологий.

Задачи: — Развитие и координация логистических проектов Холдинга; — Интеграция складской, транспортной и международной логистики; — Развитие Marketplace Logistics и 3PL-направления; — Координация создания единого Data Warehouse (DWH) и логистической аналитики; — Управление межфункциональными проектами и взаимодействием между компаниями; — Контроль выполнения дорожных карт, KPI и достижения экономического эффекта. Требования: — Опыт работы от 5 лет в логистике, Supply Chain, 3PL или e-commerce; — Успешный опыт управления комплексными проектами; — Понимание складской, транспортной и международной логистики; — Сильные навыки Project Management, бизнес-анализа и управления изменениями; — Умение выстраивать эффективное взаимодействие без прямого административного подчинения. Условия: — Участие в создании уникальной логистической экосистемы международного Холдинга; — Профессиональный коллектив; — Возможность влиять на развитие логистической сети группы компаний; — Неограниченный рост; — Скидки на фитнес, обучение английскому языку, подарки на праздники и дни рождения; — Бонусы и уникальные предложения от компаний холдинга; — Спонсирование профессионального обучения; — Насыщенная корпоративная жизнь с выездами на природу, праздничными мероприятиями в офисе, играми и розыгрышами подарков.

Задачи: — Предоставлять поддержку и консультации участникам с просроченными счетами, которые могут быть подвержены изъятию, обеспечивая ясное и уважительное общение на протяжении всего процесса. — Координировать действия по изъятию и перепродаже с участниками, внутренними бизнес-партнерами и сторонними поставщиками для своевременного и точного выполнения. — Выполнять необходимые обзоры счетов, письма, очистки и другие операционные шаги, связанные с изъятием и перепродажей. — Контролировать инвентарь и статус счетов по изъятию и перепродаже, выявлять проблемы и точно передавать их соответствующим партнерам. — Эффективно коммуницировать и сотрудничать с бизнес-партнерами для решения рабочих вопросов и обеспечения непрерывности процессов изъятия и перепродажи. — Поддерживать актуальные знания о применимых кредитных правилах и политиках Oportun и последовательно применять их в повседневной работе. Требования: — Опыт работы в области взыскания задолженности от 5 до 7 лет. — Опыт работы с изъятием имущества от 5 до 7 лет. — Продемонстрированные сильные навыки решения проблем, внимание к деталям и способность управлять несколькими приоритетами. — Эффективное общение и сотрудничество с участниками, бизнес-партнерами и сторонними поставщиками. — Знание применимых кредитных правил и способность следовать установленным политикам и процедурам. Желательно: — Навыки двуязычного общения. — Опыт поддержки процессов перепродажи транспортных средств. — Знакомство с инструментами или системами для управления взысканием, изъятием, перепродажей или рабочими процессами инвентаризации. — Опыт использования AI-инструментов (ChatGPT, Copilot или аналогичных) для повышения собственной продуктивности. Условия: — Полная занятость. — Удалённая работа из США. — Конкурентоспособный компенсационный пакет и льготы, включая медицинскую, стоматологическую и офтальмологическую страховку, 401(k) с компанией-матчем, гибкий отпуск и отпуск по уходу за ребенком, страхование жизни и инвалидности, с вариациями в зависимости от страны. — Почасовая оплата в диапазоне от $24.51 до $36.77. Дополнительно: — Компания является работодателем равных возможностей. — Не требует предоплаты за проверку биографии, обучение или оборудование. — Не запрашивает личную идентифицируемую информацию до найма. Контакт для отклика и подача заявки по ссылке: https://weworkremotely.com/remote-jobs/oportun-repossession-coordinator-r14323

Задачи: — помогать менеджеру контролировать ежедневные процессы: • таблицы и остатки; • статусы заказов; • обновление информации; • постановка и контроль небольших задач. Условия: Подработка с обучением внутри команды. Можно начать с позиции помощника и постепенно брать больше ответственности. Доход: 80 000–110 000 ₽.

Требования: — Опыт в Экспедиции, FTL, открытие и развитие филиалов, операционная работа.

В данной роли операционного директора (COO) в Москве предстоит управлять операционной деятельностью рекрутингового агентства, обеспечивая согласованность процессов с головным офисом в Индии. Основные обязанности включают контроль полного операционного цикла от получения заявки клиента до закрытия вакансии и выставления счета, а также развитие и оптимизацию финансовой отчетности, внедрение ключевых показателей эффективности (KPI) и развитие CRM-системы. Необходимо планировать ресурсы и обеспечивать выполнение соглашений об уровне сервиса (SLA) перед клиентами, готовить регулярные отчеты для головного офиса, включая данные по воронке продаж, метрикам и статусу проектов, а также синхронизировать стандарты и процессы между московским и индийским офисами. Взаимодействие с коммерческими, финансовыми, HR и юридическими подразделениями также входит в обязанности. Требования к кандидату включают опыт работы COO или директора по операциям в рекрутинге, кадровом или сервисном бизнесе, умение выстраивать процессы с нуля или в условиях быстрого роста, опыт управления командой рекрутеров или координаторов не менее трех лет, навыки подготовки отчетности для внешних стейкхолдеров, знание метрик рекрутинга, Трудового кодекса РФ и опыт работы с CRM. Необходимы уверенные навыки работы с Excel/Google Sheets и BI-инструментами, а также владение английским языком для переписки, отчетности и переговоров. Предлагается оформление по ТК РФ с социальным пакетом, оплачиваемым отпуском и больничными, после испытательного срока — ДМС, компенсация транспорта, оплата корпоративной связи и профессионального обучения. Испытательный срок составляет три месяца. Работа предполагает ключевую руководящую роль с возможностью влиять на развитие бизнеса в международной структуре с гибридным форматом работы.

Задачи: — Управление операциями офиса, включая контроль доступа, управление посетителями и взаимодействие с поставщиками. — Организация и проведение корпоративных мероприятий. — Обеспечение работы офисных помещений и инфраструктуры. Требования: — Опыт работы с системами управления офисом, такими как Slack, Google Workspace и Notion. Условия: — Работа в офисе в Сан-Франциско.

Location: EMEA; Americas (EST only) Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. The role We’re looking for a GTM Operations Manager to build and improve the workflows that connect our go-to-market teams. A promising account signs up. Does the right person find out, with enough context to act? A customer becomes eligible for a new product. Do they receive useful guidance? A data sync fails overnight. Do we catch it before it affects a campaign, account handoff, or business decision? You’ll help make those things work reliably. You’ll join an existing GTM Operations team, working closely with @Nathan Bellehsen on Salesforce and Sales systems and @Masha Tsaryk on Marketing and customer-lifecycle systems. Your initial focus will be lead handoffs and lifecycle execution: the data, automation, quality checks, and reporting that turn customer signals into useful action. This is a hands-on individual-contributor role. You’ll own agreed projects from understanding the problem through building, testing, rollout, and ongoing improvement. Experienced teammates will provide context, help set priorities, and partner with you on architectural decisions. Within that direction, we expect you to make progress independently and flag problems early. Our stack includes Salesforce, Customer.io http://Customer.io, Clay, Looker, automation tools, and a growing set of AI workflows. You don’t need to know every tool. You do need to understand how systems connect and enjoy figuring out why something isn’t working. Why we’re hiring for this role now RevenueCat’s GTM organization is growing across Sales, Marketing, and Customer Growth. We’re developing more deliberate ways to identify promising accounts, help customers adopt our products, and turn successful one-to-one work into programs that reach many more people. Our operations team already supports the systems behind that work. We need more capacity to take important workflows from “this could work” to something dependable that people use every day. You’ll help us ship those improvements while making the existing operation easier to run: fewer manual handoffs, clearer ownership, more trustworthy data, and less time spent solving the same problem twice. What you’ll be responsible for - Own selected GTM workflows end-to-end. Translate a business problem into a practical solution, agree how success will be measured, build and test it, and stay responsible after launch. - Make lead and account handoffs dependable. Build and improve enrichment, qualification, routing, alerts, and follow-up visibility. Help ensure important signals reach a named owner, and make missed or failed handoffs visible. - Put lifecycle programs into production. Partner with Marketing and Customer Growth on audience definitions, triggers, exclusions, data syncs, campaign QA, and measurement. Turn repeatable requests into workflows and templates teammates can use. - Keep data connected and usable. Trace how account, contact, and product-usage data moves between systems. Investigate stale records, duplicates, mismatched relationships, and failed syncs; fix what you can and work with the relevant system or Data owner on deeper issues. - Build automation that holds up in everyday use. Test realistic scenarios and edge cases, monitor failures, and make it clear how to recover when something breaks. Bring consequential changes to the relevant system owner before rollout. - Use AI where it improves the work. Build or improve workflows for tasks such as enrichment, research, qualification, and quality checks. Evaluate the output, understand the failure modes, and measure whether the result saves time or improves quality. - Make what you build understandable and useful. Document your workflows, enable the people using them, gather feedback, and improve adoption. Share knowledge so another teammate can operate and troubleshoot your work. Keep documentation current as workflows change, and fill gaps in the existing processes you take on. - Make operational performance visible. Build and maintain reports that help teams understand workflow health, handoff gaps, campaign execution, and adoption. Work with senior Ops teammates and Data on consistent definitions. What you’ll need to be successful - 3+ years of hands-on experience in GTM, revenue, marketing, sales, or customer operations. - Practical Salesforce experience. You understand objects, relationships, fields, flows, and how data moves through the system. You have built or changed things yourself. - Experience building in a marketing automation platform such as Customer.io http://Customer.io, HubSpot, Marketo, Braze, or Iterable, including segmentation, triggers, and integrations. - Experience building something useful with AI. You can explain the problem, your contribution, how you checked the result, what failed, and what you changed. A sanitized walkthrough is welcome; we don’t expect confidential work from a previous employer. - Strong troubleshooting and analytical judgment. You can trace a problem across systems, check your assumptions against data, and distinguish a symptom from its cause. - Ownership and follow-through. You can take an agreed problem, work through ambiguity, communicate tradeoffs, and deliver without needing every step assigned. - Clear written communication. You keep stakeholders informed, document decisions, and explain technical problems in language others can act on. - Care for the details. You think about the wrong audience, missing record, duplicate trigger, or failed handoff before it becomes someone else’s problem. - Learning agility and adaptability. You can transfer what you know to unfamiliar tools and adjust your plan when priorities change, while keeping commitments and stakeholders informed. Ideally, you - Have worked in a product-led or usage-based business with both self-service and Sales-assisted customers. - Have connected CRM, marketing automation, customer-success, or product-usage systems. - Can use SQL, APIs, webhooks, or lightweight scripts to investigate data and connect tools. - Have improved adoption of an internal tool or replaced repeated manual work with a maintained workflow. - Have supported customer onboarding, product adoption, lifecycle education, or account-coverage programs. What success looks like Within the first month, you’ll: - Learn how customers move through RevenueCat and how our GTM teams support them. - Map an initial workflow with @Nathan Bellehsen and @Masha Tsaryk, including its data sources, owners, dependencies, and common failure points. - Ship your first useful improvement as part of RevenueCat’s “first ship” tradition. - Agree your initial ownership area and a prioritized set of problems to solve. Within the first three months, you’ll: - Own the day-to-day operation of an agreed set of lead and/or lifecycle workflows. - Deliver an improvement from scoping through rollout, with clear documentation and stakeholder feedback. - Establish baseline measures and monitoring for the workflows you own. - Give another teammate enough context to support your work when you’re away. Within the first six months, you’ll: - Demonstrate measurable improvement in a core workflow, such as fewer missed handoffs, faster campaign delivery, fresher data, or less manual effort. - Turn recurring operational requests into reusable processes. - Show that the people your workflows serve are using them successfully, and improve what isn’t working. Within the first twelve months, you’ll: - Independently deliver projects across systems within your areas of ownership. - Have a track record of reliable workflows, useful automation, and improvements that make GTM teams more effective. - Help shape the next priorities using evidence from users, operational performance, and customer needs. - Be developing deeper expertise and taking on progressively more complex work. WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Что нужно уметь/знать: — Опыт в Payments / FinTech / Payment Operations будет преимуществом; — Понимание базовых платежных метрик: conversion, success rate, turnover, fees и другие операционные показатели; — Уверенная работа с Google Sheets / Excel и большими объёмами данных; — Умение самостоятельно разбираться в новых платежных процессах и находить причины операционных проблем; — Внимательность к цифрам, деталям и изменениям в платежных показателях; — Умение структурированно описывать проблемы и ставить задачи технической команде; — Системность и способность одновременно контролировать несколько платежных процессов; — Английский язык на уровне, достаточном для работы с документацией и коммуникации с контрагентами. Что делать: — Ежедневно контролировать работу P2P и OnRamp платежных методов; — Мониторить ошибки, отклонения и инциденты, проводить первичную диагностику и эскалировать проблемы; — Анализировать оборот, количество транзакций, конверсию, success rate, средний чек и другие операционные показатели; — Готовить регулярную отчётность и аналитику по эффективности платежных решений; — Взаимодействовать с внешними контрагентами и командами, отвечающими за работу P2P-методов; — Контролировать доступность платежных методов, реквизитов, лимитов, балансов и других операционных параметров; — Проводить финансовые и операционные сверки с контрагентами; — Вести внутренние реестры, статусы и документацию по платежным решениям; — Собирать информацию о проблемах и формировать понятные задачи для технической команды; — Сопровождать разработку: уточнять требования, контролировать статусы и проводить первичную проверку результатов; — Участвовать в тестировании и запуске новых P2P, OnRamp и других альтернативных платежных решений; — Поддерживать актуальными инструкции и документацию по работе с платежными методами; — Проводить операционные исследования и выполнять задачи по запросу OnRamp & Dealers Lead. Условия: — Полностью удалённая работа; — Гибкий график с привязкой к CET; — Фиксированную часть + бонус за результат;

Задачи: — Разработка многолетней стратегии мощности. — Руководство решениями по инвестициям в инфраструктуру. Требования: — Опыт в планировании мощности и стратегии инфраструктуры. — Навыки работы с Excel и Google Sheets. Условия: — Работа в офисе в Сан-Франциско, Калифорния, США. — Годовая зарплата от 230000 до 280000 USD.