Columbia Shipmanagement

Location: Rijeka Workplace: remote CSM Georgia is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATION Responsible for proper operation and maintenance of Engines room and other machinery equipment. Holder of valid COC (STCW Reg III/2) with verification. Holder of valid STCW certifications required for the position. Experience in repairs and dry docking is required Experience with multicultural working environment. Good communication and leadership skills. Effective English communication Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 8 months in Rank with the same type/size of vessel. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support    You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Worldwide Workplace: hybrid This is a "Jumper" position between  Laundry Supervisor and Laundry Master. Laundry Supervisor Department / Section: Hotel / Housekeeping Reports to:  Laundry Master The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures. The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard.  Duties and Responsibilities: Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen Monitor workflow and prioritize tasks to meet operational demands and avoid shortages. Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition. Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards. Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master. Supervise and support Laundry Attendants during shifts. Conduct pre- and post-shift briefings. Ensure adherence to SOPs, safety procedures, and public health standards. Monitor team performance and support Laundry Master with evaluation reports. Promote teamwork, efficiency, and accountability within the department. Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities. Monitor equipment performance and report any defects or breakdowns. Follow up on maintenance requests in coordination with the Laundry Master. Monitor and verify daily production reports for accuracy and completeness. Support inventory control by minimizing loss or damage of linen and uniforms. Enforce proper storage of chemicals and equipment. Identify operational inefficiencies and recommend improvements to procedures and workflows.   Perform any other duties as assigned by the superior, in line with operational needs. Requirements Proven experience in a supervisory role within laundry operations, in cruise vessels. Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling. Demonstrated leadership and team supervision skills. Effective problem-solving and decision-making capabilities. High attention to detail with a strong focus on quality control. Basic cost awareness with the ability to support waste reduction and efficient resource use. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to coordinate across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence.   Laundry Master Department / Section: Hotel / Housekeeping Reports to:  Assistant Executive  Housekeeper / Executive Housekeeper The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards. The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations. Duties and Responsibilities: Plan, organize, direct, and control all laundry operations onboard. Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen. Monitor production flow and adjust priorities to prevent shortages across departments. Ensure all items are returned clean, pressed, stain-free, and in good condition. Establish duty rosters, section plans, and rotation schedules. Train, coach, and develop team members to improve performance. Conduct performance evaluations in coordination with the Executive Housekeeper. Ensure correct handling of fabrics, chemicals, and equipment usage. Conduct regular inspections of finished products and production processes. Identify operational issues and implement corrective and preventive actions. Maintain high standards of hygiene and cleanliness in all laundry areas. Ensure all laundry equipment is operated correctly and maintained in optimal condition. Schedule and supervise routine cleaning procedures. Raise and follow up on maintenance requests with the Technical Department. Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages. Support departmental budgeting and cost control initiatives. Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper. Prepare and submit monthly discard/breakage reports, with clear justification of root causes. Ensure compliance with Safety procedures and Public health protocols. Coordinate with other departments to ensure timely service delivery. Prioritize workloads based on operational demands and turnaround requirements. Support special operational needs (turnaround days, peak loads, events). Perform other responsibilities as assigned by the superior, but not limited to the above. Requirements Proven leadership experience in laundry operations, preferably within cruise ships. Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment. Demonstrated leadership and team management skills. Strong organizational and operational planning abilities. Effective problem-solving and decision-making capabilities. High attention to detail with a focus on quality control. Solid cost awareness and resource management skills. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to work across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence. Embarkation last week November 2026 Contract length: 9 months on/ 2 off

Location: Worldwide Workplace: hybrid As the Teppanyaki Cook Specialist on our premium cruise line, you will be a master in the art of Teppanyaki, delighting guests with your culinary skills, showmanship, and entertaining performances. Your expertise, creativity, and precision will contribute to delivering an unforgettable Teppanyaki dining experience on board.    Duties and Responsibilities:  Teppanyaki Showmanship:  Prepare and craft Teppanyaki dishes with flair, engaging guests with your entertaining cooking performances.  Showcase the art of Teppanyaki and create a vibrant dining experience.    Menu Execution:  Work with the Chef de Parties and Executive Sous Chef to execute Teppanyaki menus for various dining venues.  Follow standardized recipes and plating guidelines to ensure consistent guest experience.    Quality Control:  Ensure all Teppanyaki dishes meet the highest standards of taste, quality, and presentation.  Conduct regular taste tests and adjust flavors and seasonings as needed.    Team Collaboration:  Collaborate with other members of the culinary team to ensure efficient Teppanyaki operations.  Support and assist colleagues as needed.    Health and Safety:  Follow food safety and hygiene regulations at all times.  Maintain cleanliness and organization in the Teppanyaki preparation area.    Requirements and Skills:  Previous experience as a Teppanyaki Cook Specialist or relevant culinary experience in Teppanyaki preparation.  Proficiency in English and Arabic (additional languages are a plus).  Ability to lift up to 25 kilograms.  Willingness to work on board for 4 to 10 months at a time.  Exceptional showmanship and entertaining skills in Teppanyaki cooking.  Strong culinary skills and attention to detail.  Knowledge of food safety regulations and best practices.  Physical fitness and health suitable for demanding duties in the galleys.    6 M ON- 2 M OFF    Asian & North African Nationalities Only. ASAP SALARY PAID WHILE ONBOARD

Location: Worldwide Workplace: hybrid Reports to: VIP Services Manager The Head Butler onboard the cruise ship Aroya  will lead a team of dedicated professionals to deliver exceptional and personalized service to guests residing in suites and exclusive accommodations. Collaborating with a Senior Butler and a team of Butlers, the role of the Head Butler is integral to ensuring the highest standards of luxury, comfort, and satisfaction. The Head Butler oversees the butler team, coordinates guest services, and maintains the overall excellence of personalized service on board.  Responsibilities Team Leadership: Lead, mentor, and supervise a team of butlers, including a Senior Butler and Butlers, fostering a culture of excellence and exceptional service. Conduct regular training sessions to enhance the team's skills in guest relations, etiquette, and service standards; Guest Services: Provide personalized services to high-profile guests, organizing special events, arranging private dining experiences, and fulfilling unique requests. Anticipate guest needs and preferences to ensure a seamless and memorable experience; Suite Management: Oversee the preparation and maintenance of suites, ensuring the highest standards of cleanliness, organization, and attention to detail. Collaborate with housekeeping and maintenance departments to address any issues promptly; Communication and Coordination: Act as a primary liaison between guests and various shipboard departments, ensuring effective communication and resolution of guest requests. Collaborate with the Senior Butler to coordinate daily activities and assignments for the butler team; Training and Development: Work closely with the Senior Butler to conduct regular training sessions, focusing on service standards, etiquette, and attention to detail. Provide ongoing support and mentorship to enhance the team's professionalism and guest service capabilities; Quality Assurance: Conduct regular inspections of suites and guest areas to maintain the highest standards of cleanliness and presentation. Address and resolve any guest concerns or complaints promptly and professionally; Logistical Support: Collaborate with the Senior Butler and the ship's concierge to arrange shore excursions, dining reservations, and other guest activities. Ensure seamless transitions for guests during embarkation and disembarkation; Problem Resolution: Proactively address any issues or complaints raised by guests, striving to find prompt and satisfactory solutions while maintaining a high level of professionalism and discretion; Confidentiality: Maintain strict confidentiality regarding guests' personal information, requests, and any other sensitive matters; Safety and Security: Adhere to ship safety protocols, ensuring the well-being of guests and their belongings. Report any security concerns or incidents promptly to the appropriate ship personnel;  Requirements A minimum of 5 to 10-years’ experience as Head Butler or similar role, preferably in a luxury ship and/ or luxury hotel setting; Fluency in English is mandatory, with excellent verbal skills for guest interaction. Knowledge of Arabic, Turkish or Russian and any additional languages is a plus; Strong organizational and multitasking capabilities with meticulous attention to detail and the ability to anticipate guest needs and preferences; Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention; Passionate for delivering exceptional service and creating memorable experiences for guests; Knowledge of etiquette and cultural considerations; Understanding of shipboard safety and security protocols and the ability to ensure compliance is a plus.  Documentation Requirements 31/10/2026

Location: Worldwide Workplace: hybrid Position Summary: Responsible for care and maintenance of electrical and electronics equipment on board. All duties and responsibilities are to be performed in accordance with ISM/ISO and SOM standards, USPH guidelines, Environmental, and Safety policies. Each shipboard employee may be required to perform all functions in various service venues and throughout the ship. In accordance with Company policy, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and Crew areas. GFM places the highest value on the environment and all crewmembers shall do the same. This position shall work with supervisors and subordinates to understand and comply with the company's environmental policies and be committed to safeguarding the environment. He/shall direct and immediately inform his/her immediate supervisor if any environmental system does not function properly onboard. The Chief Electrician is the head of all electricians and electronic personnel on board. He will be responsible to the Chief Engineer for the care and maintenance of all electrical and electronic machinery, equipment and controls, and also for the use and ordering of electrical and electronic spare parts and consumables. He shall maintain a routine system for testing, checking, and maintaining various electrical and electronic equipment. May be required to tests and maintain on a daily, weekly, and monthly basis as per SOLAS and ISM regulations, all emergency supply sources (Accumulators, batteries and uninterrupted power supply) of all emergency equipment located in the Bridge and Radio Room.- the Chief Electrician - batteries, UPS, Bridge supply system etc. Employee may be required to perform other job related duties assigned by their supervisor, management or the Chief Engineer. Financial Responsibilities: Motivational Responsibilities: He/she shall work with the Chief Engineer to ensure that all environmental systems within his department are operated and maintained to A.B.C. (Above and Beyond Compliance) standards. He/she shall work with the Chief Engineer to ensure that all waste streams within his department are properly treated and disposed of following applicable international regulations and company requirements. Acquaint the 1st Electrical Engineer(s), and to a lesser extent, the other Electricians, with all aspects of his duties and responsibilities, and keep them generally informed of the condition of the electrical division. Ensure that at least two Electrician are assigned to the work area when work is required on High Voltage Systems. One of the two Electricians shall be designated the Safety Electrician and be in possession of a High Voltage Certificate. The Safety Electrical Engineer shall be assigned by the Chief Electrician and shall be responsible for completing the high voltage 'Permit to Work' and ensuring that safety procedures and working practices are in accordance, as a minimum, with the 'High Voltage Working Instructions and Conditions'. Technical Responsibilities: Additional routines and work as assigned the Chief Engineer. Navigation Equipment, including follow up of all service/work by contractors. Qualifications: Minimum hiring, language and physical requirements to perform the job Hiring_Racluirements: The position is responsible for cost containment through the proper use, handling and maintenance of chemicals, supplies and equipment. Lead and coordinate the repair and maintenance work, detailing personnel to their various duties and make arrangements to comply with the requests from the other departments for assistance. He shall ensure the necessary safety measures are taken to protect personnel and property. Ensure that at least one of the Electrician aboard ship has a High Voltage Certificate. Training of Electricians and Assistant Electrician(s) in safety procedures and assigned duties. Member of the Shipboard Maintenance Team. A work report book should be updated daily with detailed information, and kept in the Chief Electrician 's office for his reference. The Chief Electrician shall ensure that the electrical plant, including elevators, and associated systems are properly operated and maintained in accordance with the applicable regulations. These duties shall include all electrical equipment and machinery on board. Be present in the Engine Control Room during maneuvering, drills, and emergencies. Update maintenance work on the Planned Maintenance System. Assist the Chief Engineer with the department budget proposals, keep a thorough check on all expenditures and base his requirements and recommendations on sound economic values. Daily communication with the Navigation Officers regarding the state of the bridge equipment, including responding to any comments in the "electrical fault" log book located on the Bridge. All entertainment systems, like Show lights, Audio/ Video, including related antenna systems. Stage rigging equipment, including platform lifts and curtains. Telephone exchanges, including related equipment like telephone sets and personal pagers. All UPS systems including batteries and emergency lighting UPS. Camera Surveillance System. Public Address System. Fire Detection System. Minimum of two years previously in similar position. Ability to apply customer service skills, according to Pillars of Safety, Service and Style, when interacting with guests and coworkers. Completion of high school or basic education equivalency preferred. STCW95 and social responsibility training completed Electrician's Certification in accordance with STCW Completed Advanced Fire Fighting training Previous experience as a ship's electrician on Company vessels Ability to interpret ship's electric drawings and prepare job orders. Good communication/social skills. Ability to plan projects, assign priorities, resolve problems and to work with out supervision. Language Requirements: Physical Requirements: Ability to supervise others. Strong character Solid professional ethics Well tempered and well mannered. Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All shipboard employees must be physically able to participate in emergency life saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds. ASAP Rotation: 3:3

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & JOB QUALIFICATIONS Responsible for navigation safety and voyage planning, including chart corrections and publications Assists Chief Officer in cargo operations, inspections, and safety duties Responsible for the safety equipment and Voyage plan of the vessel. Holder of valid COC (STCW Reg II/1) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.    VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 6 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATIONS   Responsible for leading Engine room team to ensure smooth operation of Engines and machinery equipment. Experience in repairs and dry docking is required. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Effective English communication. Safety culture and mindset. Experience with multicultural working environment.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum Experience in Rank 12 months with Engine type (MAN B&W 2 stroke) Experience on Electronic engines is advantage Substantial experience on large cruise ships with worldwide itinerary. Experience in trading USA area is recommended Holder of valid national COC and C1/D US Visa   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 month] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Bonus Scheme Free Internet onboard and wellbeing support     You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Worldwide Workplace: hybrid COLUMBIA SHIPMANAGEMENT is looking for self-motivated and skilled seafarers to join our expanding fleet.   JOB DESCRIPTION:   Responsible for the safe cargo operations and maintenance of the vessel Holders of valid COC with verification and STCW certifications required for the position Good communication and leadership skills Fluent in written and spoken English language Safety culture and mindset Experienced with multicultural working environment   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 18 months of previous experience in rank on PCTC (Car Carrier of capacity 7000 Cars ) Experience in trading area Europe and USA  is recommended   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: competitive salary Terms and condition as per CBA applicable  Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Family.

Location: Worldwide Workplace: hybrid COLUMBIA SHIPMANAGEMENT is looking for self-motivated and skilled seafarers to join our expanding fleet.   JOB DESCRIPTION: Responsible for proper operation and maintenance of Engines room and other machinery equipment. Holders of valid COC with verification and STCW certifications required for the position Good communication and leadership skills Fluent in written and spoken English language Safety culture and mindset Experienced with multicultural working environment   VESSEL'S SPECIFIC REQUIREMENTS     Minimum experience requirements: 18 months of previous experience in rank on PCTC (Car Carrier of capacity 7000 Cars ) and Engines type MAN ME over 10000KW output. Experience in trading area Europe and USA  is recommended   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: competitive salary Terms and condition as per CBA applicable  Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join Cruise fleet of Columbia Shipmanagement.   JOB DESCRIPTION & QUALIFICATION   Maintain safe navigation by standing watch, monitoring bridge/navigation equipment, and ensuring safe vessel operation in port and at sea. Prepare and manage voyage plans, including environmental compliance and adherence to MARPOL and local regulations. Keep navigational charts, publications, equipment logs, and merchant flags updated and compliant with the latest requirements. Manage port-related information and documentation, including port questionnaires, traffic, tidal/current data, and voyage technical itineraries. Support vessel safety, security, and regulatory compliance by performing emergency duties, monitoring communication systems (including GMDSS tests), and maintaining required documentation such as radio logs.   To be in possession of : Valid COC (STCW Reg II/2) with verification. Valid STCW certifications required for the position. Excellent knowledge of ISM Code, SOLAS, MARPOL, and other maritime regulations Excellent leadership, interpersonal, and crisis management skills Advanced English level; additional languages are an asset and recommended. Safety culture and mindset. Experience with multicultural working environment.   VESSEL'S SPECIFIC REQUIREMENTS   Substantial experience in same rank on Exceptions cruise ships To possess COP BASIC POLAR WATERS with experience in sailing in Ice and Polar Waters.    CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Bonus Scheme Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.  JOB DESCRIPTION & QUALIFICATIONS   Provide luxury food and beverage service to guests. Maintain venue readiness, cleanliness, and safety standards. Manage bar setup, breakdown, equipment, and supplies. Support inventory, beverage menu development, and special events. Ensure compliance with sanitation, health, safety, and labor regulations. Valid STCW and flag-state certifications required for the position. Proven Head Bartender/Bar Manager experience in a 4-star cruise or hospitality environment. Strong knowledge of public health regulations, HACCP, and food & beverage operations.     VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 12 months of previous experience in rank on Cruise Ship  Substantial experience on large cruise ships with worldwide itinerary. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Bonus Scheme Free Internet onboard and wellbeing support    You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Family.

Location: Worldwide Workplace: hybrid The International Host (Turkish Speaker) acts as a crucial liaison between Turkish-speaking guests and groups, and the ship’s hotel departments, ensuring a smooth, personalized, and memorable cruise experience. This role provides language assistance and translation services, facilitates communication, and supports guest engagement by hosting events and delivering informative talks and briefings. The International Host actively promotes onboard products and services to enhance guest satisfaction and drive onboard revenue. Working collaboratively with other Guest Services roles, and the Shore Excursions, Marketing, and other hotel departments, this position plays a key role in delivering personalized service tailored to the needs of Turkish-speaking guests and groups aboard Cruises. Main Responsibilities Provide translation, language support, and personalized assistance to ensure a seamless onboard experience for Turkish speaking guests. Deliver outstanding customer service to enhance the overall cruise experience for guests and groups. Staff the language assistance desk, offering general cruise information, resolving inquiries, and supporting guests throughout their journey. Translate essential ship documents—including the Daily Planner, menus, letters, and onboard materials—to facilitate clear communication. Make announcements over the PA system in Turkish as directed by Hotel Management, ensuring important information is accessible.  Lead and participate in informational sessions such as welcome and disembarkation briefings, port talks, and shore excursion presentations. Conduct guided tours of the ship, including behind-the-scenes experiences, to enhance guest engagement and familiarity with onboard facilities. Provide translation and informational support at onboard events and activities, ensuring full participation and enjoyment. Support shore excursion sales and other revenue initiatives by actively promoting onboard products, services, and activities.  Serve as the primary contact for group leaders, addressing inquiries, coordinating special requests, and ensuring group needs are met efficiently.  Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to deliver appropriate language assistance and exceptional service. Assist with pre-cruise planning for groups, including event coordination and logistical arrangements to ensure smooth operations. Facilitate pre-arrival preparations by organizing events and coordinating necessary arrangements for individual guests or groups. Record and address guest concerns using the Otalio Service Requests system, proactively responding to feedback to continuously improve service delivery.  Ensure compliance with all company standards, policies, and procedures onboard.  Support other areas of Hotel Operations as directed by Hotel Management, contributing to exceptional guest service delivery. Skills Requirements A minimum of two years’ experience in guest services, group coordination, translation, shore excursions, event planning, or a similar role is required; prior experience in a cruise or hospitality environment is preferred. Spoken and written fluency in Turkish, with proven experience translating from English to Turkish, is required. Knowledge of Russian and Arabic is an advantage.  Strong problem-solving skills and the ability to work effectively in a fast-paced, dynamic environment. Outstanding communication, interpersonal and organizational skills, with strong attention to detail. Ability to multitask and thrive in a multicultural, high-pressure setting. Proficiency in computer systems and digital tools; familiarity with Otalio PMS, GobySpark, and other cruise software is preferred. Documentation Requirements Valid Passport and Visas: As required. STCW Certification: Or willingness to obtain. Valid Medical Certificates: Current and up to date.   Contract 5 months on / 2 months off For Pooling Purposes