Операционный менеджмент вакансии - гибрид

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE SENIOR REVENUE OPERATIONS JOB Our Business Strategy & Operations team runs the most critical, strategic, and data-driven projects at Alan. It sits at the intersection of Sales, Product, and Finance, and covers four core areas: sales strategy and planning, sales effectiveness, sales enablement, and business segment leadership. You'll be joining the Sales Effectiveness team, whose mission is to make our sales organization run at its best across France, Belgium, Spain, and Canada. This team is a key lever on one of the company's most watched metrics: our customer acquisition cost. Why is this role interesting? - High-impact scope: You'll work across the full sales organization, from Account Executives to BDRs, Account Management, and Customer Success Managers. - Real ownership: You'll own initiatives end to end, from strategy and design to execution and adoption, not just delivery. - Builder's playground: You'll have access to a modern stack, combining low-code tools, AI (Dust, Claude), Salesforce, and SQL, to ship things fast and at scale. - Tangible results: Recent examples from our roadmap include fully automating slide deck generation for Sales (saving 1,000+ hours per year) and building an AI-powered outbound machine reaching a 15% discovery rate. What will you do with us? You'll own effectiveness initiatives end to end, setting the roadmap, designing the solution, building it, driving execution, and managing change across the organization. You'll spend meaningful time in the field to spot gaps in our sales process, then design smarter workflows by eliminating steps and increasing automation. You'll evaluate new tools and technologies, run tests, and roll out what works. You'll mostly work with low-code tools (like Zapier or n8n), AI, Salesforce, SQL via Metabase, and whatever else the job calls for. Enablement is a key part of the role: you'll shadow, train, measure adoption, and iterate until change sticks.   ⭐ IS IT YOU WE'RE LOOKING FOR? You'll be a great fit for the Revenue Operations team at Alan if you: - Have at least 5 years of experience in RevOps / Sales Ops / Sales Effectiveness, several of them spent hands-on building the sales machine. You own initiatives end-to-end (scope, design, build, measure); - Demonstrate strong ownership and project management skills, and are comfortable running initiatives; - Have a builder mindset and love being hands-on; - Are confident with change management, including shadowing, training, measuring adoption, and iterating; - Can write and own SQL queries yourself (joins, basic data modeling), not just read them. - Have proven experience with low-code tools and integrations (e.g. Clay, Make, Zapier, or equivalent) to build scalable workflows - Have configured Salesforce yourself (objects, fields, flows) and can say what you personally built vs. what an integrator or another team did. - Are able to build and maintain pipelines that produce actionable insights, with clear business impact - Have excellent verbal and written communication skills; - Have at least an advanced level in English. - Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes, Biarritz, Madrid or Barcelona. For this role we are looking to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity. EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes, Biarritz, Madrid or Barcelona. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Задачи: — Управление операционной деятельностью рекрутингового агентства в России и обеспечение операционной совместимости с головным офисом в Индии. — Обеспечение бесперебойной работы процессов, масштабирование модели и своевременная отчётность перед материнской компанией. Требования: — Опыт COO / Директора по операциям в рекрутинге, кадровом или сервисном бизнесе. — Опыт выстраивания процессов «с нуля» или в условиях быстрого роста. — Управление командой рекрутеров/координаторов от 3 лет. — Опыт отчётности для внешних стейкхолдеров (головной офис, инвесторы). — Знание метрик рекрутинга, ТК РФ, опыт с CRM. — Уверенный Excel/Google Sheets, BI-инструменты. — Английский — для переписки, отчётов и переговоров. Условия: — Соцпакет: оформление по ТК РФ, оплачиваемый отпуск и больничные. — После испытательного срока: ДМС, компенсация транспорта, оплата корпоративной связи, оплата профессионального обучения. — Испытательный срок: 3 месяца. — Роль ключевого руководителя с прямым влиянием на рост бизнеса. — Международную структуру с головным офисом в Индии. — Гибридный формат.

Задачи: — Руководство специалистами по ongoing due diligence (ODD) — Управление производительностью и качеством работы команды — Контроль эскалаций, связанных с регуляторными рисками Требования: — Знание английского, датского и шведского языков — Опыт работы с AML, KYC, ODD, EDD — Понимание SLA и управления качеством Условия: — Работа в гибридном формате в Копенгагене, Дания

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🤹 OPERATIONS AT ALAN Behind Alan's performance lies an Operations team that is anything but back-office. At Alan, Ops is a strategic function: we define the vision, build the systems, and own the outcomes that make our insurance and healthcare products work at scale. As a Senior Ops & Product Builder, you will own some of the most critical and ambiguous challenges in the company. You will shape strategy, drive cross-functional alignment, and build solutions with lasting impact on Alan's P&L and member experience. You’ll be joining 80+ talented, committed, passionate Ops team members working globally on all our services. You’ll be among the team mates structuring this community. ⭐️ THE CHALLENGES We are looking for driven professionals and entrepreneurs with a strong operational background to disrupt the way we traditionally think about insurance or healthcare. Our goal is to delight our members everywhere as we keep on scaling and building new services in France and internationally. The job description is simple: you set the vision, make the hard calls, and own the outcome. Here are some examples of missions our team is covering that you could lead: - Saving millions through fraud detection: Building a detection capability with no playbook. Owning make-vs-buy decisions on tooling, balancing precision against member experience at scale, and managing the external surface. Partner negotiations, industry lobbying, and ecosystem-level fraud strategy. - Building a global recovery engine: Establishing a billing monitoring framework to identify gaps early on. Then building assets & partnerships to drive costs down : designing a global recovery system that adapts to local legislation to support Alan’s expansion. With millions invoiced every month and high growth, the impact on P&L is direct. - Scaling psychotherapy online sessions: Defining the operating model from scratch, making hard resourcing decisions under uncertainty, managing quality at scale, and driving international replication. Today: 80,000 sessions were delivered & 93% of users report reduced stress. - Reinventing healthcare expense payment: Challenging a key French health insurance item (Tiers Payant), owning complex supplier negotiations autonomously, and cutting the budget line by more than half while improving member satisfaction. ⭐️ IF YOU HAVE SOME OF THE FOLLOWING, YOU MAY BE A GREAT FIT ⭐️ - You have at least 10 years of professional experience in Operations management or entrepreneurship - You are fully fluent in English and Spanish or French or Dutch - You have a high level of structure and strong analytical skills (including Sql fluency for data analysis) - You independently own high-ambiguity, high-impact initiatives (typically >10M€/year business impact) - You excel at defining a clear vision and roadmap on your scope, lead product reviews, and drive make-or-buy decisions - You make hard prioritization calls with partial information and manage key external partnerships autonomously - You are a thought leader and implement innovative uses of AI and automation across crews - You are a strong mentor: you make the people around you better, and you drive significant community impact For this role we are looking to hire within the D-F https://alan.com/en/careers/a/salary-equity level range based out of France, Belgium or Spain. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Worldwide Workplace: hybrid This is a "Jumper" position between  Laundry Supervisor and Laundry Master. Laundry Supervisor Department / Section: Hotel / Housekeeping Reports to:  Laundry Master The Laundry Supervisor is responsible for the day-to-day supervision of laundry operations, ensuring efficient processing of guest, crew, and hotel linen in accordance with established standards. Reporting to the Laundry Master, this role oversees laundry attendants, maintains quality control, and ensures compliance with safety and operational procedures. The Laundry Supervisor plays a key role in delivering consistent laundry services, supporting operational efficiency, and maintaining the quality and availability of all laundered items onboard.  Duties and Responsibilities: Supervise daily laundry and dry-cleaning operations to ensure timely and efficient processing of guests’ and crew belongings, uniforms and all hotel linen Monitor workflow and prioritize tasks to meet operational demands and avoid shortages. Inspect finished items to ensure they are clean, properly pressed, stain-free, and in good condition. Ensure guest laundry is checked for damages, stains, or missing items upon receipt; properly tagged and sorted prior to processing; cleaned and packed according to established standards. Investigate guest complaints, ensuring timely resolution and reporting to the Laundry Master. Supervise and support Laundry Attendants during shifts. Conduct pre- and post-shift briefings. Ensure adherence to SOPs, safety procedures, and public health standards. Monitor team performance and support Laundry Master with evaluation reports. Promote teamwork, efficiency, and accountability within the department. Ensure proper handling, cleaning, and routine care of all laundry equipment and facilities. Monitor equipment performance and report any defects or breakdowns. Follow up on maintenance requests in coordination with the Laundry Master. Monitor and verify daily production reports for accuracy and completeness. Support inventory control by minimizing loss or damage of linen and uniforms. Enforce proper storage of chemicals and equipment. Identify operational inefficiencies and recommend improvements to procedures and workflows.   Perform any other duties as assigned by the superior, in line with operational needs. Requirements Proven experience in a supervisory role within laundry operations, in cruise vessels. Strong knowledge of fabric care, laundry processes, and industrial laundry equipment handling. Demonstrated leadership and team supervision skills. Effective problem-solving and decision-making capabilities. High attention to detail with a strong focus on quality control. Basic cost awareness with the ability to support waste reduction and efficient resource use. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to coordinate across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence.   Laundry Master Department / Section: Hotel / Housekeeping Reports to:  Assistant Executive  Housekeeper / Executive Housekeeper The Laundry Master is responsible for the overall management, supervision, and performance of all onboard laundry operations, including guest, crew, and hotel linen processing. Reporting directly to the Assistant Executive Housekeeper / Executive Housekeeper, this role ensures efficient production flow, strict quality control, equipment reliability, and compliance with safety and public health standards. The Laundry Master plays a critical role in maintaining linen quality, supporting hotel operations, and ensuring timely delivery of all laundry services to meet operational and guest expectations. Duties and Responsibilities: Plan, organize, direct, and control all laundry operations onboard. Ensure continuous and efficient processing of guest laundry, crew uniforms and all hotel linen. Monitor production flow and adjust priorities to prevent shortages across departments. Ensure all items are returned clean, pressed, stain-free, and in good condition. Establish duty rosters, section plans, and rotation schedules. Train, coach, and develop team members to improve performance. Conduct performance evaluations in coordination with the Executive Housekeeper. Ensure correct handling of fabrics, chemicals, and equipment usage. Conduct regular inspections of finished products and production processes. Identify operational issues and implement corrective and preventive actions. Maintain high standards of hygiene and cleanliness in all laundry areas. Ensure all laundry equipment is operated correctly and maintained in optimal condition. Schedule and supervise routine cleaning procedures. Raise and follow up on maintenance requests with the Technical Department. Prepare and manage requisitions for laundry chemicals and consumables to avoid shortages. Support departmental budgeting and cost control initiatives. Conduct monthly inventories of linen and submit accurate data to the Housekeeping Storekeeper. Prepare and submit monthly discard/breakage reports, with clear justification of root causes. Ensure compliance with Safety procedures and Public health protocols. Coordinate with other departments to ensure timely service delivery. Prioritize workloads based on operational demands and turnaround requirements. Support special operational needs (turnaround days, peak loads, events). Perform other responsibilities as assigned by the superior, but not limited to the above. Requirements Proven leadership experience in laundry operations, preferably within cruise ships. Strong knowledge of fabric care, stain removal, laundry and dry-cleaning processes, and industrial laundry equipment. Demonstrated leadership and team management skills. Strong organizational and operational planning abilities. Effective problem-solving and decision-making capabilities. High attention to detail with a focus on quality control. Solid cost awareness and resource management skills. Fluent in English; additional languages are considered an advantage. Strong interpersonal and communication skills, with the ability to work across departments. Professional, reliable, and capable of working in a multicultural environment. Ability to perform effectively in a fast-paced maritime environment with fluctuating workloads. Strong sense of responsibility, integrity, and confidentiality. Commitment to safety, hygiene, and service excellence. Embarkation last week November 2026 Contract length: 9 months on/ 2 off

В данной роли операционного директора (COO) в Москве предстоит управлять операционной деятельностью рекрутингового агентства, обеспечивая согласованность процессов с головным офисом в Индии. Основные обязанности включают контроль полного операционного цикла от получения заявки клиента до закрытия вакансии и выставления счета, а также развитие и оптимизацию финансовой отчетности, внедрение ключевых показателей эффективности (KPI) и развитие CRM-системы. Необходимо планировать ресурсы и обеспечивать выполнение соглашений об уровне сервиса (SLA) перед клиентами, готовить регулярные отчеты для головного офиса, включая данные по воронке продаж, метрикам и статусу проектов, а также синхронизировать стандарты и процессы между московским и индийским офисами. Взаимодействие с коммерческими, финансовыми, HR и юридическими подразделениями также входит в обязанности. Требования к кандидату включают опыт работы COO или директора по операциям в рекрутинге, кадровом или сервисном бизнесе, умение выстраивать процессы с нуля или в условиях быстрого роста, опыт управления командой рекрутеров или координаторов не менее трех лет, навыки подготовки отчетности для внешних стейкхолдеров, знание метрик рекрутинга, Трудового кодекса РФ и опыт работы с CRM. Необходимы уверенные навыки работы с Excel/Google Sheets и BI-инструментами, а также владение английским языком для переписки, отчетности и переговоров. Предлагается оформление по ТК РФ с социальным пакетом, оплачиваемым отпуском и больничными, после испытательного срока — ДМС, компенсация транспорта, оплата корпоративной связи и профессионального обучения. Испытательный срок составляет три месяца. Работа предполагает ключевую руководящую роль с возможностью влиять на развитие бизнеса в международной структуре с гибридным форматом работы.

Location: Dubai Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for a Senior Operations Manager to lead Capital.com’s operations in Dubai as we move most of our operations onto AI and automation. You will build and strengthen the Dubai operations team and support it day to day. You’ll agree global strategy with the Global Head of Operations and deliver it locally, and you’ll be the main person responsible for operations in front of the regulator. Much of the work means coordinating across global functions so local needs are met, from regional performance and incidents to launch readiness. You’ll work closely with the General Manager, Compliance and global operations leadership, and you’ll be a key player in bringing AI into how operations run locally. Responsibilities: Build and strengthen the Dubai operations team and support it day to day. Agree global strategy with the Global Head of Operations and deliver it locally. Act as the main operations contact for the regulator. Work with the General Manager and Compliance to turn local requirements into operational actions. Coordinate delivery across global functions, agreeing service expectations, handovers and escalation routes. Own regional performance. Investigate service gaps, separate local issues from wider process problems, and agree fixes with accountable teams. Coordinate the regional side of incidents and prepare operations for launches and major changes, escalating gaps before launch decisions. Manage service dependencies, including vendors, and drive improvements, including AI and automation, with global process owners. Report clearly to regional and global leaders, and escalate what needs more authority or resources. Requirements: 5+ years in operations leadership in financial services, fintech, payments or another regulated environment. Experience building and leading operations teams. Direct experience as an operations contact for a regulator. Track record of delivering through global functions you do not manage. Experience with operational KPIs, incident coordination and launch readiness. Clear communication with senior leaders, and based in Dubai or willing to relocate. Nice to have: Experience in brokerage, trading platforms or digital banking. Knowledge of the UAE regulatory environment. Hands-on experience introducing AI or automation into operations.

Location: Dubai; London, England, United Kingdom Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for a Senior Operations Manager - Planning to build how Capital.com plans the people and skills its operations need as we grow into new products and markets. You will own capacity planning across the organisation. That covers forecasting demand, such as new customer sign-ups and FinCrime alerts, over the next week, month and six months, and turning it into clear staffing needs. You’ll use AI and automation to build and run the department’s main planning model, and you’ll advise leaders on hiring, redeployment, process improvements and automation early enough for them to act. You’ll work closely with operational leaders and Finance, and manage a Workforce Management specialists. Responsibilities: Own the capacity planning model, roadmap and KPIs. Forecast demand over the next week, month and six months. Separate customer activity, product changes, seasonality and backlogs, and agree assumptions with the teams closest to each source of demand. Translate demand into capacity needs using workload, handling time and productivity. Account for skills, hours, absence, attrition, training and ramp-up. Build scenarios for growth, launches and disruption, and show the cost and service impact. Recommend hiring, redeployment, process and automation actions early enough to cover recruitment and training lead times. Align definitions and data with Finance and operational teams, track forecast vs. actual, and improve the models. Flag capacity risks early, including skill and time-zone gaps, and keep reporting clear enough for managers to act on. Requirements: 5+ years in capacity planning, workforce management or operations planning in a high-volume environment. Hands-on experience building forecasting and capacity models yourself, including seasonality. Strong grasp of capacity drivers, scenario planning and sensitivity analysis. Record of recommendations that changed hiring or process decisions. Experience working with Finance and tracking forecast accuracy over time. Advanced spreadsheet skills, SQL or similar, and experience managing direct reports. Nice to have: Financial services, fintech or payments background. Planning for Customer Support, KYC or FinCrime operations. Using AI, Python or statistical methods in forecasting.

Требования: • 3+ года в payments / billing / payment operations (merchant side, B2C-подписки) • Практический опыт полного цикла рекуррентных платежей: renewals, retries, dunning, recovery • Практический опыт multi-PSP и orchestration: routing, cascading, failover, MIDs • Глубокое понимание платёжных рисков и программ мониторинга карточных схем Важно: 📌 Нахождение на Кипре или готовность к переезду О компании: Платёжная инфраструктура уже работает — multi-PSP с оркестрацией поверх; задача роли — довести reconciliation, отчётность, мониторинг и billing analytics до зрелого состояния. Релокация поддерживается.

О компании: Qualifyze — ведущая компания в управлении соответствием цепочки поставок в индустрии Life Sciences, основана в 2019 году, работает с более чем 1500 фармацевтическими и медицинскими компаниями по всему миру. Задачи: — Обеспечивать надежную работу и развитие систем и автоматизаций в рамках QOS. — Поддерживать, устранять неполадки и улучшать модули QOS, обеспечивая их стабильность, производительность и устойчивость. — Вести техническую поддержку производственных решений, решать инциденты и внедрять постепенные улучшения. — Владеть процессом поддержки и надежности существующих модулей QOS, обеспечивать их доступность и корректную работу. — Исследовать, устранять ошибки, инциденты и проблемы с производительностью, выявлять коренные причины и внедрять устойчивые решения. — Разрабатывать и внедрять небольшие улучшения на основе обратной связи и меняющихся требований. — Мониторить автоматизации, интеграции, каналы данных и AI-решения для выявления сбоев и неэффективности. — Поддерживать и улучшать интеграции между внутренними системами для обеспечения надежных потоков данных и автоматизации. — Вести техническую документацию, руководства по устранению неполадок и операционные инструкции. — Сотрудничать с командой инженеров и бизнес-стейкхолдерами для приоритизации задач поддержки и решения технических проблем. Требования: — Опыт в разработке программного обеспечения, автоматизации или аналогичной технической роли. — Уверенные навыки программирования как минимум на одном из языков: Java, JavaScript, TypeScript или Python, а также знание SQL. — Практический опыт поддержки, отладки и улучшения производственных приложений и автоматизированных процессов. — Знание LLM, AI-агентов и агентных рабочих процессов, включая устранение неполадок AI-решений. — Понимание DevOps-концепций, включая контейнеризацию (Docker), оркестрацию (Kubernetes) и практики CI/CD. — Мягкие навыки уровня IC3: самостоятельное решение проблем, ответственность за надежность систем, эффективное взаимодействие с коллегами и заинтересованными сторонами, проактивное улучшение процессов и принятие технических решений в рамках стандартов команды. Условия: — Релокация в Испанию или Германию с последующим гибридным форматом работы. — Конкурентная ежегодно пересматриваемая зарплата в диапазоне 35,000–40,000 евро в год, окончательная сумма зависит от опыта и результатов. — Пакет отпускных, увеличивающийся с длительностью работы. — Страна-специфические льготы, включая частное медицинское страхование, фитнес и питание. — Ежегодный бюджет на личное развитие. — Гибридный режим работы с возможностью до 3 месяцев в году работать из любой точки мира. — Современное оборудование и инструменты для эффективной работы. — Ежегодное офлайн-событие компании в Европе. — Работа в команде профессионалов.

Задачи: — Управление корпоративным биллингом — Сверка данных по биллингу — Решение проблем с биллингом Требования: — Опыт работы с Salesforce — Опыт работы с NetSuite Условия: — Гибридный формат работы в Сан-Франциско — Зарплата от $140,000 до $185,000 в год

Ведущая финтех-платформа ищет специалиста, который будет заниматься взаимодействием с платежными системами в регионах СНГ, MENA и Европе. В обязанности входит организация подключения и запуск новых платежных сервис-провайдеров (PSP), а также координация процессов интеграции. Необходимо контролировать соблюдение SLA, объемы транзакций, стабильность работы и маржинальность. Также требуется оптимизировать затраты на обработку платежей и улучшать конверсию, а также принимать участие в формировании платежной стратегии компании. Кандидат должен иметь опыт работы с платежными системами не менее 1,5 лет, разбираться в особенностях процессинга в сферах iGaming и FinTech, а также владеть знаниями ключевых метрик, таких как approval rate и конверсия. Компания предлагает оплату в рублях или криптовалюте, первые три месяца работы в офисе, после чего возможен гибридный режим.

Требования: — Наличие высшего образования; — Опыт работы на аналогичной позиции от 5 лет; — Знание законодательства рынка ценных бумаг и валютного законодательства; — Понимание риск-менеджмента; — Опыт работы в банках, финансовых компаниях или трейдинге; — Опыт работы с ценными бумагами, структурными продуктами и производными финансовыми инструментами (ПФИ); — Навыки автоматизации и работы с данными: Excel (формулы, сводные таблицы), приветствуется базовое знание SQL, VBA, Python. Обязанности: — Сопровождение выпущенных структурных облигаций и сделок с ПФИ: отслеживание всех событий по сделкам, своевременная подготовка и оформление документов (подтверждения, уведомления и т.д.), контроль корректности расчетов; — Взаимодействие с инфраструктурными участниками рынка (брокеры, депозитарии и др.); — Обработка отчетов брокеров и передача необходимой информации другим подразделениям; — Проведение сверок данных и позиций в системе сопровождения с внешними источниками; — Ведение и ежедневное обновление справочных (static) данных в системе, контроль корректности их отображения; — Расчет и контроль корректности расчетов, публикация значений индексов и портфелей индексов, а также сопутствующих документов и новостей; — Участие в согласовании документации; — Подготовка и направление риск-отчетов; — Подготовка и сдача отчетности в Репозитарий; — Сбор, анализ и предоставление аналитических данных; — Участие в подготовке требований для автоматизации процессов и постановке задач. Условия: — Гибкий формат работы (4 дня в офисе и 1 день на удаленке); — Рабочий день с 10:00 до 19:00 часов; — Современный офис в центре Москвы; — ДМС после прохождения испытательного срока.

Location: Mandaluyong Workplace: Hybrid About Salmon Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected. About the Role Salmon is hiring a Core Posting Officer to join the Core Posting Team within Banking Operations. You will carry out posting operations, service requests, controls and case activities, making sure every transaction is properly approved, accurately recorded and fully evidenced. You will work with product, technology, risk, compliance, finance and customer-facing teams to keep the Bank’s operations reliable. What You’ll Do Posting operations - Execute operational processes, service requests, controls and case activities for the Core Posting Team. - Review inputs, validate information, and resolve standard exceptions. - Follow up with relevant stakeholders to close open items. - Ensure all posting requests have appropriate approvals under the Delegated Authority (DA). Documentation and evidence - Maintain process documentation, case notes, trackers and evidence for transparent operations. - Help document processes for the Core Posting Team and related processes. End-to-end process ownership - Ensure end-to-end processes work smoothly, including links to other Banking Operations teams and Bank stakeholders. - Comply with the Core Posting Team’s KPIs and KRIs. Team operations - Assist in capacity planning, and in productivity and performance monitoring and evaluation of team members. - Ensure the relief arrangement is kept up to date and implemented. Cross-team collaboration - Work closely with the Core Posting Team, Banking Operations colleagues and Salmon stakeholders in support of the Bank’s business model and strategic direction. - Partner with product, technology, risk, compliance, finance and customer-facing teams to keep operations reliable. What We’re Looking For - Bachelor’s degree in Business Administration, Finance, Accountancy or a related field - 2-3 years of experience in banking operations, transaction processing, posting or a related control function (experience in a BSP-supervised institution, especially digital banking, is an advantage) - Working knowledge of core banking systems, posting and reconciliation processes, or the ability to be trained in them - Strong attention to detail and a control mindset, including awareness of approval and delegated authority requirements - Strong documentation and written communication skills - Strong coordination and follow-through skills - Ability to meet the Bank’s fit and proper standards, including pre-employment screening

Location: Taguig, National Capital Region Workplace: Hybrid About Salmon Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected. About the Role You’ll own Credit Administration for Salmon Bank and build it into a permanent, properly resourced function. You’ll report directly to the Deputy CEO and be accountable for the accuracy, completeness, and audit-readiness of everything that touches loan documentation, disbursement, and collateral. What You’ll Do - Own end-to-end credit administration across credit documentation, disbursement controls, billing and repayment, collateral perfection and safekeeping, and maintenance of credit files, consistent with MORB Sec. 143. - Lead and develop the Credit Administration team and run the function’s day-to-day operations. - Make sure the function is structured and staffed with clean records, clear ownership, and no single point of failure. - Partner with Credit, Risk, and Legal so that documentation and disbursement processes support the bank’s lending products as they scale. - Report on credit administration performance, risk, and process gaps to the Deputy CEO, the Credit Committee, and the Risk Oversight Committee, as appropriate. What We’re Looking For - 4-5 years of experience leading a credit administration function within a BSP-regulated bank. - Strong working knowledge and ownership of loan documentation, collateral management, disbursement controls, and the maintenance of credit files. - Advanced Excel skills. SQL is a strong plus. - Experience building or maturing a function from a smaller or informal setup. - Comfort operating in a lean, fast-scaling environment. Good to Have - Experience in a fast-growing or newly licensed bank. - Exposure to credit administration technology or systems implementation. Why Join Us You’ll build a function from the ground up, with direct accountability to the Deputy CEO and a mandate that matters to how BSP sees the bank’s operational maturity.

Location: Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As a Technical Product Operations Manager, you will own the work that moves our platform forward but does not fit inside any single team. Our engineering organisation is split across several tribes, each with its own services, roadmap and release cadence. Platform migrations, retiring shared dependencies, standardising how every squad works and rolling out new engineering practices all cut across those boundaries, and you will be the person who holds that work end to end. You will run cross-team technical programs, help drive and improve the engineering processes everyone relies on, and make sure both are backed by real data rather than assumptions. This is not a people management role, and you will not write production code. You do need to be technical enough that engineers treat you as a peer. The role is broad and hands-on. In a typical week you might sequence a Kafka topic migration across four squads, fix a company-wide process that keeps stalling at the same step, pull numbers from a database to settle a question about impact, and ship a small automation that removes a recurring manual task for the whole department. Continuous improvement and AI are central to the role: you will constantly look for better ways for engineering to work and apply AI where it clearly improves throughput, quality or speed. Responsibilities: Run cross-team technical programs such as platform migrations, dependency removals, standardisation initiatives, decommissioning, and large infrastructure changes. For each one, break broad goals into sequenced plans with named owners. Find the right decision-makers when ownership is unclear, facilitate technical discussions (including where squads disagree), and secure clear decisions with committed dates. Maintain a single, accurate view of each programme's phase, blockers, owners, and delivery dates. Raise conflicts between sources rather than smoothing them over. Produce concise, accurate status reporting that engineering leadership can act on. Drive and improve company-wide engineering processes, such as tech design review. This means sharpening the processes already live, establishing new ones where needed, and running their cadence, templates, queues, and follow-through. Gather feedback from engineers and separate friction worth removing from friction that serves a purpose, then turn the findings into concrete process changes. Instrument processes so their health is measured rather than assumed, for example review turnaround time, rework rate, or how often work reaches build without a required decision. Query data directly using SQL, dashboards, and APIs, and reconcile what Jira reports with what systems actually show. Identify recurring manual work across engineering and automate it, using AI where it adds real value, then measure whether the automation delivered actual savings. Build lasting assets such as playbooks, templates, runbooks, automated reporting, and agent workflows that keep working after each programme ends, and help colleagues adopt the AI practices that work. Requirements: Degree in STEM or other quantitative field. Minimum 4 years of experience in technical programme management, engineering operations, or delivery management within a high-performance software engineering environment. Proven track record of delivering cross-team technical programmes in a multi-team organisation. Strong technical understanding of modern software systems, including services, deployments, queues, metrics, Kubernetes, Kafka, CI/CD, releases, and rollbacks. Ability to read architecture diagrams, tech design documents, and ADRs, and judge whether they are ready for review. Proficiency in SQL and comfort working with dashboards, APIs, and Jira. Practical experience using AI tools to improve personal and team productivity. Strong stakeholder management and facilitation skills, with the confidence to drive decisions where ownership is unclear. Clear, concise written communication for senior audiences. Strong ownership mentality: proactive, accountable, and execution-focused. What Will You Get in Return?   •  Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. •  Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid •  Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. •  Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. •  Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! •  Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! •  Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.   Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: Paris, France; Bordeaux, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ OPERATIONS AT ALAN The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency. As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting! Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan. We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them. We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services. Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6   🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍 The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) . Their core responsibilities (+- 70/80% of the time) are to: - Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉 - Ensure the day-to-day follow up and monitoring of our operations - Flag risks and opportunities In details, your missions are: - Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation) - Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers - Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity - Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally) - Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, … ⭐️ OUR RUN ORGANISATION ⭐️ Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are: Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand  matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc). Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, …. Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims. Set up:  We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy. Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and  can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope. ⭐️ EXPERIENCE ⭐️ For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity. Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you: - Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries - Worked in Support functions (Customer Support, People Operations etc) - Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications - Handled event coordination ⭐️ SKILLS ⭐️ - Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members - A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction ! - Analytics skills, to be able to dive into our data - Highly organised with exceptional follow-up skills, with strong attention to details - Strong and structured in written and verbal communication in English as well as in French or Dutch - Able to work and learn independently in a fast-paced environment - Adaptable: you show flexibility and a strong ability to adapt to variable situations - It’s even better if you have experience in the insurance or the healthcare industry 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work