Engineering менеджмент вакансии - удалённо

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Priority application deadline: Applications will be reviewed on a rolling basis. Early applications are heavily encouraged. We’re growing at incredible speed, and expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. We’re hiring a Chief Technology Officer to lead the building and rebuilding of the technology, systems and ways of working that will enable a sustained $5B+ p/a operation. You will build software that safely and securely moves billions of dollars to millions of vulnerable people in some of the poorest and highest need parts of the world. This will require applying excellent engineering, team building and organizational judgment to complex, high-stakes operations: identity and fraud management, machine learning on large but imperfect datasets (cell phone data, satellite imagery, government registries), mobile money integrations, low-connectivity environments, rapidly evolving requirements all in diverse regulatory environments and country contexts. You’ll need to keep our legacy technology stack stable and performant, while in parallel building new systems from the ground up for our next level of scale. You will lead engineering, data, security and enterprise technology – with a small, mighty and rapidly growing engineering team of ~15, and the expectation that this can at least double to ~30 in the next 12 months if you want it to. You’ll report to a CEO with deep experience running technology companies, and partner with our VP Product. This role is remote, with working hours between US Eastern Time and East African Time, and some preference for candidates in our office hubs of New York, London, or Nairobi. What we’re looking for: An exceptional hirer, manager and organizer of technical talent. Proven record identifying, hiring, developing and retaining excellent engineers and engineering leaders, and creating team processes that consistently deliver software with quality and velocity. Deep technical judgment, applied close to the work. You can evaluate major designs, pressure-test architecture and build-vs-buy decisions, and recognize when a team is heading the wrong way, without becoming the primary implementer. Low-ego: you’ll investigate a problem yourself when that’s what the situation requires. Business judgment and decisiveness under ambiguity. You’re not just a technical leader, you’re also a business executive. You understand the business, are a strong cross-functional partner, and have a history of good judgment when navigating tradeoffs of long vs. short term, speed, reliability, security, flexibility, cost, technical quality, and user impact. AI first. You have a point of view on where AI meaningfully changes engineering productivity and organizational capability, and you’ve moved a team from experimentation to real, measured use. You can set the tools, culture, goals, and guardrails that leverage the opportunities and mitigate the risks of an AI first engineering culture. Embody and set an example for GD values. We take our values incredibly seriously, and expect our leaders to embody, nurture, and promote them in the way they work and the teams they build. Advantages, not requirements. Experience in an operationally complex or regulated domain (fintech, payments, humanitarian response, global development); systems involving financial controls, fraud risk, identity, or sensitive recipient data; operating across multiple countries, particularly lower-income or infrastructure-constrained ones; leading both modern product engineering and enterprise technology. What you’ll do Define our technology vision and target stack. Own the technical strategy for technology-first delivery at $5B+/year: architecture, platforms, build-vs-buy, and what we retire. Work with executive, product, finance, risk, and data leaders to turn program and product strategy into a sequenced, credible portfolio of technical investments. Balance a demanding portfolio. You'll manage six workstreams that all matter and won't all move at once: (1) building our new cash delivery stack (remote-first verification, fraud prevention, massive volume) (2) stabilizing our legacy stack until switchover, then managing the migration; (3) donor-facing fundraising products; (4) our global emergency cash system (and eventual white-labelling of that product); (5) enterprise technology; (6) internal tooling, platform, and cybersecurity. Deciding sequencing and staffing across these (and saying "not yet" credibly) is the job. Build and grow an exceptional technology organization. Recruit outstanding engineering and technology talent, design the org GiveDirectly needs at its next stage of scale (engineering, product, data, security, infrastructure, enterprise systems), and create the accountability, decision rights, and career paths to sustain high talent density. Grow the engineering team from 15 to ~30 with a lean but durable management structure. Own the technical direction and quality bar. Guide consequential decisions on integrations, data, security, reliability, and technical debt. Ensure our systems can safely support a major increase in transaction volume, geographic reach, and organizational dependence on technology. Set a pragmatic quality bar appropriate to high-stakes financial delivery while preserving speed. Lead across organizational boundaries. Serve as a member of GiveDirectly’s executive team, reporting to the CEO and bringing technology into major strategic and operating decisions. Help non-technical leaders understand technical constraints and costs, build credibility with country and functional leaders by understanding their realities, and force clarity when priorities, ownership, or tradeoffs are ambiguous. Travel. Approximately 4–6 trips per year, including visits to GiveDirectly countries of operation. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy so pay is consistent across comparable roles. Total Compensation (US) of $366,000 – $518,000 comprised of: Base Salary: $300,000 – $375,000 Bonus: $45,000-$112,000 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process) Annual Benefits Stipend: ~$21,000 Total Compensation (UK) of £225,000 – £317,000 comprised of: Base Salary: £193,400 – £241,700 Bonus: £29,000 – £72,500 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process) Annual Benefits Stipend: £2,760 Total Compensation (Kenya) of $333,000 – $467,000 comprised of: Base Salary: $282,500 – $353,100 Bonus: $42,000 – $106,000 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process) Annual Benefits Stipend: $8,453 If you are not based in one of the countries listed above, we will share an estimated salary benchmark for the country you are based in during the hiring process. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Remote Workplace: Remote ABOUT CONSTRUCTOR Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains. ABOUT THE ROLE As an Engineering Manager on the Customer Developer Experience (CDX) team, you'll lead engineers whose work spans two fronts: partnering directly with the external developers integrating our platform to provide hands-on technical guidance, and building the advanced open-source tooling that makes those integrations effortless. Constructor’s open source technology is utilized on millions of end user devices and are crucial to powering the most innovative product discovery experiences in the industry. You'll set the technical strategy for our open-source tooling and how it advances the experience of the external developers who build on our platform. Keeping their trust means keeping our libraries reliable, high-quality, and well-documented, and that ownership sits with you. CHALLENGES YOU WILL TACKLE - Cross functional collaboration and prioritization: close collaboration with product, customer success, data science and other engineering teams to prioritize features and address customer needs effectively. - Balancing support and delivery: allocating the team's capacity across hands-on integration support and long-term tooling development, so that neither the customers in front of you nor the platform work that scales the whole business gets starved. - Recruiting and hiring: owning the hiring process for your team end to end, from building a strong pipeline to running an effective interview loop and closing the engineers you want. - Career growth: guiding the development of the engineers on your team, giving direct feedback, creating opportunities that stretch them, and helping them work through the obstacles that come up along the way. - Technical direction and quality: setting the standard for the team's tech stack, tooling, and testing practices, and holding a high bar for the quality of what the team ships. - Open-source libraries: guiding the development of the cutting-edge TypeScript/React UI libraries your team ships and maintains, which power next-generation retail experiences worldwide. - Developer experience: keeping DevX a first-class priority for external integrators, driving the intuitive tools, comprehensive documentation, and reference examples that shorten their time to value. REQUIREMENTS - 5+ years of web development experience, at least 2 years directly leading an engineering team. - Strong full-stack development experience, including JavaScript & React. - Experience with software critical to production environments and/or data/ETL pipelines. - Strong analytical and problem-solving skills, with the ability to effectively triage issues and prioritize tasks. - Interest in interacting with customers and solving new problems daily, working closely with internal teams. - Ability to communicate with clarity in written and verbal context, comfortable engaging with technical and non-technical stakeholders. - Experience contributing to or maintaining open source projects is a plus. - English on B2/C1 level (CEFR) https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale or higher. - Able to attend regular meetings between 2 and 8 pm UTC. - Passion to help fuel the continued success of our high-growth startup. BENEFITS - 🏝️ Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year - 🌎 Fully remote team - choose where you live - 🛋️ Work from home stipend - we want you to have the resources you need to set up your home office - 💻 Apple laptops provided for new employees - 🧑‍🎓 Training and development budget - refreshed each year for every employee - 👪 Maternity & Paternity leave for qualified employees - 🧠 Work with smart people who will help you grow and make a meaningful impact - 💵 Base salary: 100-130K USD, depending on knowledge, skills, experience, and interview results - 📈 Stock options - offered in addition to the base salary - 🎉 Regular team offsites to connect and collaborate   DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: United Kingdom Workplace: Remote Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A. We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier. If you want to do the best work of your career, this is the right place. ABOUT THE ROLE Our Engineering team tackles the toughest challenges, so our users never have to. Real-time infrastructure, AI-native architecture, and a frontend that feels effortless - all powered by a team that moves fast, thinks rigorously, and holds an exceptionally high bar for quality. We’re looking for Engineering Leads who are passionate about building incredible teams that will push boundaries, obsess over details, and reinvent how millions of people work. This is a hands-on role which combines individual technical contribution with leadership of a small, focused team of engineers. WHAT YOU'LL DO - Contribute across the stack, bringing to bear your high calibre technical expertise in either Backend (Typescript/Node.js/Go/GCP) or Frontend (React), to deliver features end-to-end to our customers. - Recruit and develop a top-class team of engineers that own a critical area of Attio’s product. - Design and evolve our technical architecture to support Attio’s rapidly increasing scale. - Lead projects and make product decisions based on interactions with customers. - Represent Attio’s Product & Engineering values both internally and externally. WHAT YOU'LL BRING - Experience designing secure, scalable, reliable backend systems. - Excellent knowledge of modern cloud architectures (either GCP or AWS). - Demonstrable deep expertise with Node.js/Typescript or Go for backend development, or React for frontend development. - Experience managing a team of engineers, and working with cross-functional partners. - Ability to communicate technical ideas to the wider team and influence decisions. - A desire and aptitude for leading and growing a great engineering team. WHAT WE OFFER - Competitive salary of £120,000 to £150,000 - Equity in an early-stage tech company on an incredible trajectory - 25 days holiday plus local public holidays - Apple hardware - Private medical insurance through AXA - Pension contribution through Hargreaves Lansdown - Enhanced family leave - Team off-site in fun places! (We've been to Barcelona, Lisbon, Malta, and Split so far)

Задачи: — Управление ростом, обучением, карьерным развитием и результативностью до восьми менеджеров по работе с клиентами в сегментах SMB и Commercial, преимущественно в регионе EMEA — Ведение еженедельного, ежемесячного и ежеквартального прогноза по подчинённым — Создание среды продаж с акцентом на обучение и достижение целей команды — Лидерство с честностью, целеустремлённостью и страстью — Развитие сотрудников через выявление сильных и слабых сторон и построение устойчивых команд — Межфункциональное взаимодействие для решения проблем внутри и вне своей зоны ответственности — Взятие ответственности за ключевые проблемы и сложные задачи, а также за ошибки с последующим поиском решений — Сотрудничество с отделом Customer Success и другими ключевыми функциями для стимулирования принятия продукта, удержания и роста клиентской базы Требования: — Опыт управления от 1 до 5 лет — Предыдущий опыт закрытия сделок, предпочтительно в прямых продажах B2B SaaS — Доказанный успешный опыт работы в быстрорастущей и меняющейся среде — Опыт совместных продаж в циклах внутри продаж — Умение развивать сотрудников через экспертный коучинг — Навыки построения устойчивых команд и развития сотрудников — Опыт продаж, основанных на ценности — Способность эффективно коммуницировать и внедрять новые методологии продаж — Хорошие навыки межфункционального сотрудничества и решения проблем — Способность работать вне своей зоны ответственности, влиять на процессы, выявлять ключевые проблемы и брать ответственность за ошибки — Навыки прогнозирования воронки продаж — Эмоциональный интеллект, эмпатия, творческий подход к решению проблем, умение слушать и мыслить самостоятельно — Постоянное обучение и развитие — Сбалансированное слушание и умение чётко выражать разные точки зрения — Сильные навыки ведения переговоров — Мотивация и инициативность в реализации крупных идей и проектов с чувством срочности Условия: — Честная и открытая культура с акцентом на обратную связь и профессиональное и личностное развитие — 6 дней для заботы о себе в год — Конкурентоспособная зарплата — И многое другое!

Location: United Kingdom; Ireland; Poland Workplace: Remote As an Engineering Manager on Coder’s Agentic Engineering team, you’ll lead engineers building and evolving the systems behind our agentic development experience. You’ll help make agents more capable, reliable, and useful across real development environments. You’ll guide technical direction, grow the team, and keep execution sharp. You’ll work closely with Engineering, Product, and Design across the agent harness, integrations, and developer workflows. WHAT YOU’LL DO HERE - Lead and grow a team within our Agentic Engineering organization. - Set technical direction across the agent harness, integrations, and workflows. - Stay close to the code and contribute to architecture and implementation decisions. - Evolve agent execution, tool use, context management, streaming, and long-running workflows. - Extend our provider-agnostic architecture as models and capabilities change. - Partner with Product and Design to turn agent capabilities into useful developer experiences. - Improve reliability, performance, and operability across agentic systems. - Coach engineers, raise the technical bar, and create clarity around priorities and tradeoffs. WHAT WE’RE LOOKING FOR - Experience managing and growing software engineering teams. - Strong hands-on engineering experience with Go. - Experience with React and TypeScript. - Hands-on experience building systems around LLMs and agentic workflows. - Experience with model APIs, tool calling, context management, or agent loops. - Strong distributed systems knowledge. - Working knowledge of AWS. - Strong technical judgment and comfort working through ambiguity. - A track record of helping engineers grow while maintaining a high execution bar. OUR TECH STACK - Backend: Go, Postgres - Frontend: TypeScript, React - Infrastructure: AWS, Kubernetes - Observability: Prometheus, Grafana - CI/CD: GitHub Actions BONUS TACOS IF YOU HAVE - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - Experience building coding agents, developer tools, or cloud development environments. - Experience with MCP, agent tools, or multi-agent systems. - Experience with remote execution, sandboxing, or isolated compute. - Experience building abstractions across multiple model providers. - Deep experience with AWS, Kubernetes, Docker, or Linux. - Open-source contributions or experience working directly with customers. Coder’s agentic architecture is provider-agnostic. The foundation is built; this team is focused on making it more capable, reliable, and extensible as the space evolves. ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Задачи: — Планировать и реализовывать инициативы по совместной разработке и внешнему производству контента вместе с продюсерами, лидерами и менеджерами разработки. — Управлять отношениями с внешними партнерами по разработке, обеспечивая коммуникацию, согласованность и успешную доставку. — Прогнозировать внутренние потребности, управлять бюджетами внешней разработки и поддерживать долгосрочное планирование ресурсов. — Выявлять производственные риски и решать проблемы с внутренними и внешними заинтересованными сторонами до того, как они повлияют на доставку. — Улучшать практики сотрудничества и способствовать развитию аутсорсинга и совместной разработки в будущих проектах. — Поддерживать процесс адаптации партнеров, интеграцию IT, контрактные процессы и координацию информационной безопасности с командами Sony. Требования: — Опыт во внешней разработке, аутсорсинге, совместной разработке, производстве или управлении проектами в AAA-разработке игр. — Подтвержденная способность управлять внешними партнерами и строить продуктивные долгосрочные отношения. — Глубокое понимание конвейеров разработки игр, методологий производства и доставки проектов. — Опыт управления бюджетами, численностью персонала и ресурсами. — Способность согласовывать заинтересованные стороны разных дисциплин, уровней старшинства, культур и часовых поясов. — Опыт участия в выпуске как минимум одной AA или AAA игры для ПК или консолей в качестве разработчика, создателя контента или члена QA-команды. Условия: — Конкурентная зарплата, социальные гарантии и медицинское обслуживание. — Северный баланс между работой и личной жизнью с временем и ресурсами для личного и профессионального развития в рабочее время. — Индивидуальный пакет иммиграции и релокации для помощи кандидатам в переезде в Финляндию. — Современные студийные помещения в центре Хельсинки. — Гибкая, открытая, совместная и инклюзивная рабочая среда. — Доступ к сотрудничеству PlayStation Studios, играм, инструментам и амбициозным проектам. Процесс найма: — Собеседования планируются начать в сентябре 2026 года. — Проверка биографии проводится на этапе предложения работы для новых сотрудников.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for an Agile Coach to join our Engineering department and help strengthen agile ways of working across multiple teams. In this role, you will foster greater team maturity, autonomy, and continuous improvement, enabling scalable agility and driving more effective, sustainable value delivery across Engineering.Requirements:3+ years of experience working with teams in Scrum environments (for external candidates).Strong knowledge of Agile frameworks (Scrum/Kanban/Lean) and context-based application.Deep understanding of the Software & Product Development Lifecycle and engineering practices (XP as a plus).Strong facilitation, coaching, and mentoring skills (incl. adult learning/training).Proven ability in systems thinking, working across multiple teams and departments.Experience in conflict management, feedback culture, and trust-based relationships.Data-informed improvement mindset: EBM, metrics, forecasting, strong remote collaboration skills.Proficiency in English and Ukrainian languages.Responsibilities:Grow mature, self-managing teams that own their process, decisions, and outcomes.Coach engineering and product roles to make decisions together, without depending on any single point of drive.Partner with product management on scope and clear goals.Facilitate the hard conversations a team cannot yet run — and hand facilitation back.Diagnose what blocks team autonomy and address it with evidence, not opinions.Use AI in your own coaching practice.Escalate systemic blockers above the team level with data and a proposed direction.Support org-wide change initiatives.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type Who We’re Looking For: We are looking for an Agile Coach to join our Engineering department and help strengthen agile ways of working across multiple teams. In this role, you will foster greater team maturity, autonomy, and continuous improvement, enabling scalable agility and driving more effective, sustainable value delivery across Engineering. Requirements: -3+ years of experience working with teams in Scrum environments (for external candidates). -Strong knowledge of Agile frameworks (Scrum/Kanban/Lean) and context-based application. -Deep understanding of the Software & Product Development Lifecycle and engineering practices (XP as a plus). -Strong facilitation, coaching, and mentoring skills (incl. adult learning/training). -Proven ability in systems thinking, working across multiple teams and departments. -Experience in conflict management, feedback culture, and trust-based relationships. -Data-informed improvement mindset: EBM, metrics, forecasting, strong remote collaboration skills. -Proficiency in English and Ukrainian languages. Responsibilities: -Grow mature, self-managing teams that own their process, decisions, and outcomes. -Coach engineering and product roles to make decisions together, without depending on any single point of drive. -Partner with product management on scope and clear goals. -Facilitate the hard conversations a team cannot yet run — and hand facilitation back. -Diagnose what blocks team autonomy and address it with evidence, not opinions. -Use AI in your own coaching practice. -Escalate systemic blockers above the team level with data and a proposed direction. -Support org-wide change initiatives. What to expect from us: -Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. -Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. -Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. -Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. -Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type

About the company New York’s largest e-bike rental company, a fast-growing startup that has raised $20M+ in funding. Задачи: — Управлять командой по работе с должниками: распределять задачи, контролировать выполнение и обеспечивать достижение KPI. — Отвечать за показатели по взысканию долгов и улучшать их. — Управлять рабочими процессами взыскания в CRM и ERP, включая статусы, триггеры, автоматические последовательности и маршрутизацию задач. — Регулярно анализировать просроченные счета и приоритизировать усилия по их взысканию. — Выявлять пробелы в процессах и предлагать улучшения системы и рабочих процессов взыскания. — Сотрудничать с операционным отделом, службой поддержки и командой разработки для внедрения улучшений. — Координировать эскалации в сторонние агентства или правоохранительные органы при необходимости. — Отчитываться перед высшим руководством о результатах, рисках и инициативах по улучшению. Требования: — Опыт работы 3+ года в операциях, службе поддержки клиентов, взыскании долгов или смежной области. — Опыт управления командой или надзорной деятельности не менее 2 лет. — Опыт работы с взысканием долгов или должниками является значительным преимуществом. — Сильное чувство ответственности и умение управлять результативностью через KPI. — Уверенное владение CRM/ERP системами и операционными процессами. — Свободное владение английским языком (C1+). Русский язык — плюс. — Готовность работать в часы бизнес-операций по восточному времени США. Условия: — Возможность присоединиться к крупнейшей компании по аренде электровелосипедов в Нью-Йорке, быстрорастущему стартапу с финансированием более $20 млн. — Прямая работа с основателями компании и значительная ответственность за важную бизнес-функцию. — Возможность изучать инструменты ИИ, автоматизацию и vibe coding — опыт не обязателен. — Курсы, финансируемые компанией, по vibe coding, инструментам ИИ, автоматизации и другим техническим навыкам. — Полностью удалённая, полная занятость (40 часов в неделю). — Базовая зарплата от $3000 плюс бонусы за результативность.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Technical authority and commercial judgement create the bridge between architecture and business outcomes. As a 1Password Field Chief Technology Officer (Field CTO), you’ll help the world’s largest organizations navigate that bridge while shaping the future of enterprise identity security. The Field CTO is the most senior customer-facing technical advisor within the 1Password Solutions Engineering organization. You’ll influence enterprise technology leaders, accelerate adoption of the 1Password platform and help define how modern organizations secure every sign-in to every application from every device, including AI agents. You’ll partner with executive buyers, enterprise architects, developers and security practitioners to solve some of the industry’s most complex identity and access challenges. You’ll engage in our most strategic customer opportunities, represent 1Password in executive briefings, customer advisory boards, industry events and executive forums, and serve as a trusted advisor to Product, Engineering and GTM leadership. You’ll focus your efforts where executive technical leadership can materially influence customer outcomes, while transforming those experiences into repeatable technical motions that scale across the broader Solutions Engineering organization. Beyond customer engagement, you’ll help scale the technical capabilities of the entire Solutions Engineering organization. You’ll transform customer insights into repeatable playbooks, mentor senior Solutions Engineers, influence product direction and establish technical strategies that improve how we engage enterprise customers around the world. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 12+ years of experience in enterprise technology, cybersecurity, consulting, solutions engineering, enterprise architecture or technical leadership roles. - Demonstrated success influencing executive technology leaders within Fortune 500 organizations. - Deep technical expertise across identity, access management, privileged access, cloud security, developer platforms, SaaS security or AI security. - Exceptional executive communication skills with the ability to translate complex technical concepts into business outcomes. - Demonstrated ability to simplify highly complex technical concepts into compelling narratives for executive audiences. - Proven ability to influence enterprise architecture decisions across large, complex organizations. - Experience supporting strategic enterprise sales opportunities and partnering closely with executive sales teams. - Strong understanding of enterprise buying processes and modern sales methodologies such as MEDDPICC. - Experience building technical strategies, reusable methodologies or customer engagement frameworks that scale beyond individual contributions. - Demonstrated ability to influence product strategy through customer engagement and market insights. - Proven ability to build trusted relationships across Product, Engineering, Sales and executive leadership while influencing without direct authority. - Experience speaking to diverse audiences at industry conferences, executive forums and analyst events. - Willingness to travel up to 50%. SUCCESS IN THIS ROLE Within your first 12 to 18 months, you will: - Influence the successful outcome of 1Password’s most strategic customer opportunities and executive relationships. - Build trusted partnerships with Product, Engineering and GTM leadership that shape future platform investments. - Create repeatable technical plays, executive messaging and reference architectures adopted across the global Solutions Engineering organization. - Elevate the technical capabilities of the field through mentorship, thought leadership and executive engagement. - Expand 1Password’s influence across the identity security community through conference speaking, customer advisory boards and industry events. What you can expect: SERVE AS A TRUSTED TECHNICAL ADVISOR TO STRATEGIC CUSTOMERS - Build relationships with CIOs, CISOs, CTOs, Chief Architects and technical decision makers across Fortune 500 organizations. - Participate in executive briefings, architecture reviews and strategic workshops to help customers solve complex identity, access and security challenges. - Participate in executive customer meetings where senior technical leadership is needed to build consensus, align C-level priorities with technical teams and accelerate strategic initiatives. - Provide technical leadership throughout the sales cycle, helping account teams navigate architecture discussions, competitive evaluations and executive decision making. - Support our most strategic opportunities by accelerating technical alignment, reducing execution risk and building customer confidence. SHAPE THE FUTURE OF SOLUTIONS ENGINEERING - Build repeatable technical motions, executive messaging, reference architectures and technical playbooks that scale across the global Solutions Engineering organization. - Mentor senior Solutions Engineers and help raise the technical and consultative capabilities of the broader team. - Partner with Sales Leadership, Solutions Engineering Leadership and Enablement to identify emerging technical trends, strategic opportunities and areas for organizational investment. - Develop enablement programs that prepare the field for emerging technologies and evolving customer challenges. - Serve as a technical thought leader across the organization, helping define best practices for enterprise engagement. INFLUENCE PRODUCT STRATEGY - Serve as the executive voice of the field by bringing customer feedback, competitive intelligence and implementation insights directly to Product and Engineering leadership. - Partner with Product Management and Engineering to influence roadmap priorities, validate emerging capabilities and support early customer adoption programs. - Help translate emerging market trends into actionable product and GTM strategies. REPRESENT 1PASSWORD EXTERNALLY - Speak at conferences, executive events, customer advisory boards, analyst briefings and industry forums. - Develop technical thought leadership through presentations, blogs, webinars, whitepapers and executive content. - Build credibility with customers, industry analysts, strategic partners and the broader security community while strengthening 1Password’s market position. - Be called upon to join high-impact, in-person customer engagements where executive technical leadership can build alignment, accelerate decision-making and strengthen strategic relationships. - Serve as the executive technical face of 1Password for our most strategic customers and partners. - Shape how 1Password engages enterprise organizations around identity security, AI, developer security and modern access management. - Partner directly with executive leadership across Product, Engineering, Marketing and Go-to-Market to influence company strategy. - Help define the future of Solutions Engineering by mentoring technical leaders and building scalable customer engagement models. - Represent 1Password on some of the industry’s biggest stages while helping organizations securely navigate the future of identity. USA-based roles only: The annual base salary for this role is between $228,000 USD and $342,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Technical authority and commercial judgement create the bridge between architecture and business outcomes. As a 1Password Field Chief Technology Officer (Field CTO), you’ll help the world’s largest organizations navigate that bridge while shaping the future of enterprise identity security. The Field CTO is the most senior customer-facing technical advisor within the 1Password Solutions Engineering organization. You’ll influence enterprise technology leaders, accelerate adoption of the 1Password platform and help define how modern organizations secure every sign-in to every application from every device, including AI agents. You’ll partner with executive buyers, enterprise architects, developers and security practitioners to solve some of the industry’s most complex identity and access challenges. You’ll engage in our most strategic customer opportunities, represent 1Password in executive briefings, customer advisory boards, industry events and executive forums, and serve as a trusted advisor to Product, Engineering and GTM leadership. You’ll focus your efforts where executive technical leadership can materially influence customer outcomes, while transforming those experiences into repeatable technical motions that scale across the broader Solutions Engineering organization. Beyond customer engagement, you’ll help scale the technical capabilities of the entire Solutions Engineering organization. You’ll transform customer insights into repeatable playbooks, mentor senior Solutions Engineers, influence product direction and establish technical strategies that improve how we engage enterprise customers around the world. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 12+ years of experience in enterprise technology, cybersecurity, consulting, solutions engineering, enterprise architecture or technical leadership roles. - Demonstrated success influencing executive technology leaders within Fortune 500 organizations. - Deep technical expertise across identity, access management, privileged access, cloud security, developer platforms, SaaS security or AI security. - Exceptional executive communication skills with the ability to translate complex technical concepts into business outcomes. - Demonstrated ability to simplify highly complex technical concepts into compelling narratives for executive audiences. - Proven ability to influence enterprise architecture decisions across large, complex organizations. - Experience supporting strategic enterprise sales opportunities and partnering closely with executive sales teams. - Strong understanding of enterprise buying processes and modern sales methodologies such as MEDDPICC. - Experience building technical strategies, reusable methodologies or customer engagement frameworks that scale beyond individual contributions. - Demonstrated ability to influence product strategy through customer engagement and market insights. - Proven ability to build trusted relationships across Product, Engineering, Sales and executive leadership while influencing without direct authority. - Experience speaking to diverse audiences at industry conferences, executive forums and analyst events. - Willingness to travel up to 50%. SUCCESS IN THIS ROLE Within your first 12 to 18 months, you will: - Influence the successful outcome of 1Password’s most strategic customer opportunities and executive relationships. - Build trusted partnerships with Product, Engineering and GTM leadership that shape future platform investments. - Create repeatable technical plays, executive messaging and reference architectures adopted across the global Solutions Engineering organization. - Elevate the technical capabilities of the field through mentorship, thought leadership and executive engagement. - Expand 1Password’s influence across the identity security community through conference speaking, customer advisory boards and industry events. What you can expect: SERVE AS A TRUSTED TECHNICAL ADVISOR TO STRATEGIC CUSTOMERS - Build relationships with CIOs, CISOs, CTOs, Chief Architects and technical decision makers across Fortune 500 organizations. - Participate in executive briefings, architecture reviews and strategic workshops to help customers solve complex identity, access and security challenges. - Participate in executive customer meetings where senior technical leadership is needed to build consensus, align C-level priorities with technical teams and accelerate strategic initiatives. - Provide technical leadership throughout the sales cycle, helping account teams navigate architecture discussions, competitive evaluations and executive decision making. - Support our most strategic opportunities by accelerating technical alignment, reducing execution risk and building customer confidence. SHAPE THE FUTURE OF SOLUTIONS ENGINEERING - Build repeatable technical motions, executive messaging, reference architectures and technical playbooks that scale across the global Solutions Engineering organization. - Mentor senior Solutions Engineers and help raise the technical and consultative capabilities of the broader team. - Partner with Sales Leadership, Solutions Engineering Leadership and Enablement to identify emerging technical trends, strategic opportunities and areas for organizational investment. - Develop enablement programs that prepare the field for emerging technologies and evolving customer challenges. - Serve as a technical thought leader across the organization, helping define best practices for enterprise engagement. INFLUENCE PRODUCT STRATEGY - Serve as the executive voice of the field by bringing customer feedback, competitive intelligence and implementation insights directly to Product and Engineering leadership. - Partner with Product Management and Engineering to influence roadmap priorities, validate emerging capabilities and support early customer adoption programs. - Help translate emerging market trends into actionable product and GTM strategies. REPRESENT 1PASSWORD EXTERNALLY - Speak at conferences, executive events, customer advisory boards, analyst briefings and industry forums. - Develop technical thought leadership through presentations, blogs, webinars, whitepapers and executive content. - Build credibility with customers, industry analysts, strategic partners and the broader security community while strengthening 1Password’s market position. - Be called upon to join high-impact, in-person customer engagements where executive technical leadership can build alignment, accelerate decision-making and strengthen strategic relationships. - Serve as the executive technical face of 1Password for our most strategic customers and partners. - Shape how 1Password engages enterprise organizations around identity security, AI, developer security and modern access management. - Partner directly with executive leadership across Product, Engineering, Marketing and Go-to-Market to influence company strategy. - Help define the future of Solutions Engineering by mentoring technical leaders and building scalable customer engagement models. - Represent 1Password on some of the industry’s biggest stages while helping organizations securely navigate the future of identity. USA-based roles only: The annual base salary for this role is between $228,000 USD and $342,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Задачи: — Развивать и руководить командой инженеров технической поддержки, обеспечивая поддержку корпоративного уровня и обслуживание клиентов и внутренних команд — Управление персоналом, включая подбор, развитие карьеры и управление эффективностью — Выявлять закономерности и тенденции в обращениях для комплексного решения проблем — Управлять ежедневной нагрузкой и бэклогом — Работать напрямую с клиентами по эскалациям, управлять ожиданиями, внутренней и внешней коммуникацией, быть ресурсом и наставником для инженеров технической поддержки — Анализировать коренные причины проблем — Продвигать и управлять необходимыми изменениями в продукте — Управлять ключевыми показателями эффективности, включая качество, процессы и процедуры — Руководить наставничеством и обучением команды технической поддержки — Сотрудничать с инженерным и продуктовым менеджментом для управления критическими ситуациями и инцидентами — Быть лидером поддержки на дежурстве или контактным лицом по эскалациям в ротации в вечернее и выходные часы — Представлять интересы клиентов внутри организации для улучшения клиентского опыта Требования: — Минимум 3-5 лет опыта управления IT или поддержкой — Степень бакалавра в области инженерии, компьютерных наук или смежной области — Значительное понимание внедрения корпоративного программного обеспечения и SaaS технологий — Опыт использования и внедрения лучших практик AI — Опыт управления для информирования исполнительных команд — Экспертные компетенции в управлении эскалированными аккаунтами и успешном разрешении инцидентов и проблем — Доказанный опыт наставничества других лидеров поддержки — Отличные навыки логического решения проблем и коммуникации, особенно в условиях срочных и сложных решений — Способность переводить сложные потребности клиентов в достижимые планы — Умение привлекать, удерживать и развивать высокоэффективную команду технических инженеров поддержки — Сильные письменные и устные коммуникативные навыки, умение убеждать и мотивировать — Способность работать с различными заинтересованными сторонами для внедрения изменений — Быстрая адаптация к меняющимся приоритетам и генерация инновационных решений в быстром темпе — Умение анализировать данные и формулировать цели программ — Страсть к построению разнообразных команд и созданию инклюзивной среды Условия: — Гибкий график — 401k для будущего — Медицинское, стоматологическое и офтальмологическое страхование для сотрудников и их иждивенцев — Программа декретного отпуска с опциями оплачиваемой ночной няни и постепенного возвращения к работе — Льготы по лечению бесплодия и вспомогательным репродуктивным технологиям — Бонусы за рекомендации сотрудников — Закуски и напитки в офисе, а также мероприятия — Программы разнообразия и инклюзии, поддержка групп сотрудников по интересам, включая женскую сеть, латиноамериканское сообщество, афроамериканское сообщество, AAPI, LGBTQIA+, гендерные и инвалидные сообщества, ветеранов и военных.

Задачи: — Определять и владеть техническим видением платформы — Принимать архитектурные решения по всей системе — Улучшать масштабируемость, надежность и поддерживаемость — Строить и руководить внутренней инженерной командой — Нанимать старших инженеров через собственные сети и активный рекрутинг — Создавать сильную инженерную культуру, ориентированную на ответственность и выполнение — Тесно сотрудничать с основателем и продуктовой командой для приоритизации инициатив — Переводить потребности клиентов в технические решения — Балансировать скорость разработки и техническое совершенство — Помогать формировать продуктовую стратегию через технические инсайты — Улучшать безопасность платформы и операционную устойчивость — Внедрять стандарты инженерии и практики безопасной разработки — Отвечать за надежность, мониторинг и реагирование на инциденты — Готовить компанию к будущим требованиям по соответствию (ISO 27001 и подобные стандарты) — Строить предсказуемые инженерные процессы — Внедрять современные AI-поддерживаемые инженерные рабочие процессы там, где они приносят измеримую пользу Требования: — Сильный опыт в разработке программного обеспечения с практическим опытом в .NET / C# — Опыт создания или значительного перестроения сложных программных платформ — Опыт работы в финтехе, банковской сфере, платежах или другой строго регулируемой отрасли — Опыт проектирования масштабируемых распределенных систем — Глубокое понимание архитектуры программного обеспечения — Опыт найма и руководства инженерными командами — Отличные коммуникативные навыки — Английский язык на уровне делового общения Преимущества: — Опыт с платежной инфраструктурой, финансовыми системами или облачными архитектурами — Опыт внедрения ISO 27001 или аналогичных стандартов безопасности — Опыт создания API для внешних партнеров — Опыт масштабирования инженерных организаций от стартапа до стадии роста — Опыт работы напрямую с корпоративными клиентами Условия: — Высокая степень ответственности с первого дня — Возможность построить инженерную команду почти с нуля — Пакет акций — Удалённая работа с последующим переездом в Лондон — Возможность влиять на технологию и культуру компании — Работа с инфраструктурой, используемой в глобальных финансовых сервисах

Задачи: — Определять и владеть техническим видением платформы — Принимать архитектурные решения по всей системе — Улучшать масштабируемость, надежность и поддерживаемость — Строить и руководить внутренней инженерной командой — Нанимать старших инженеров через собственные сети и активный рекрутинг — Создавать сильную инженерную культуру, ориентированную на ответственность и выполнение — Тесно сотрудничать с основателем и продуктовой командой для приоритизации инициатив — Переводить потребности клиентов в технические решения — Балансировать скорость разработки и техническое совершенство — Помогать формировать продуктовую стратегию через технические инсайты — Улучшать безопасность платформы и операционную устойчивость — Внедрять стандарты инженерии и практики безопасной разработки — Отвечать за надежность, мониторинг и реагирование на инциденты — Готовить компанию к будущим требованиям по соответствию (ISO 27001 и подобные стандарты) — Строить предсказуемые инженерные процессы — Внедрять современные AI-поддерживаемые инженерные рабочие процессы там, где они приносят измеримую пользу Требования: — Сильный опыт в разработке программного обеспечения с практическим опытом в .NET / C# — Опыт создания или значительного перестроения сложных программных платформ — Опыт работы в финтехе, банковской сфере, платежах или другой строго регулируемой отрасли — Опыт проектирования масштабируемых распределенных систем — Глубокое понимание архитектуры программного обеспечения — Опыт найма и руководства инженерными командами — Отличные коммуникативные навыки — Английский язык на уровне делового общения Преимущества: — Опыт с платежной инфраструктурой, финансовыми системами или облачными архитектурами — Опыт внедрения ISO 27001 или аналогичных стандартов безопасности — Опыт создания API для внешних партнеров — Опыт масштабирования инженерных организаций от стартапа до стадии роста — Опыт работы напрямую с корпоративными клиентами Условия: — Высокая степень ответственности с первого дня — Возможность построить инженерную команду почти с нуля — Пакет акций — Удалённая работа с последующим переездом в Лондон — Возможность влиять на технологию и культуру компании — Работа с инфраструктурой, используемой в глобальных финансовых сервисах

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE As an Engineering Manager for Product Engineers, you will lead a group of talented builders creating the core developer experience of the Render platform. This role blends strong technical leadership with product thinking: you’ll partner closely with product managers and designers to translate user needs into high-quality, scalable systems that developers rely on every day. You’ll be responsible for guiding technical direction, developing engineers, and ensuring the team ships meaningful improvements quickly while maintaining the high standards that define Render’s platform. The ideal candidate brings a strong engineering background, a deep sense of ownership, and a passion for building products that developers love.   WHAT YOU'LL DO - Lead and grow a team of product engineers, supporting their development through mentorship, feedback, and clear technical guidance. - Drive execution on key product initiatives from ideation through launch, balancing speed with high standards of reliability and quality. - Partner closely with Product and Design teams to translate customer needs into thoughtful technical solutions and product roadmaps. - Engage deeply in technical discussions, guiding system design decisions and helping the team navigate architectural tradeoffs. - Foster a culture of ownership, accountability, and continuous improvement across engineering practices and team processes. - Help the team break down complex problems into incremental milestones that deliver value quickly while supporting long-term platform evolution. - Ensure teams maintain a strong understanding of the developer experience and customer impact of the features they build. - Stakeholder Collaboration: Partner closely with product management, customers, and internal teams to understand needs, align priorities, and ensure delivery of impactful features and solutions.   WHAT WE'RE LOOKING FOR - 8+ years as an Engineer shipping products and/or features that have downstream impact on the business and product ecosystem - 2+ years of experience managing people and developing engineers, including hiring, mentorship, and performance management. - Strong technical background with the ability to engage deeply in system design, architecture, and engineering tradeoffs. - Product-oriented mindset with experience translating business goals and user needs into engineering roadmaps and shipped features. - Ability to balance urgency with thoughtful execution, helping teams ship quickly while maintaining high quality. - Excellent communication and collaboration skills, with the ability to work effectively across engineering, product, and design. - A strong sense of ownership and accountability for both team outcomes and long-term system health. NICE-TO-HAVES: - Experience building products for developer platforms, cloud infrastructure, or DevTools. - Background working on highly scalable distributed systems or infrastructure platforms. - Experience improving engineering velocity through tooling, processes, and team practices. - Experience building products used directly by developers or technical users. - A track record of successful collaboration with product, marketing, and customer support teams to drive adoption and retention. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Perm; Almaty; Armenia; Baku; CIS; Georgia Workplace: remote ABOUT YOU   The Developer Experience Director is a senior leader within Xsolla’s Developer Relations team, responsible for managing regional developer evangelists, driving high-impact lighthouse integration cases, and building deep, lasting engagement with the game developer community. This role blends technical expertise, community presence, and leadership to ensure that Xsolla delivers world-class experiences for developers at every touchpoint.   You will lead by example, engaging directly with developers at conferences, meetups, and online communities, while mentoring your team to create exceptional developer content, integrations, and advocacy initiatives.     ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. RESPONSIBILITIES Oversee all developer relations activities in your assigned region, ensuring alignment with global strategy and local market needs. Manage and mentor Developer Evangelists (Community & Integrations) , fostering a culture of technical excellence and developer empathy. Lead the delivery of lighthouse integration cases —high-quality, benchmark implementations that inspire both partners and internal teams. Partner closely with Product Management to capture and act on developer feedback, removing adoption barriers and improving satisfaction. Act as a senior advocate for game developers in your region, building trust and maintaining a visible presence in both online and offline communities. Represent Xsolla at major regional and global industry events, delivering high-impact presentations and workshops. Organize and support developer meetups, hackathons, and targeted events around major platform launches (Apple WWDC, Google I/O). Guide the creation of best-in-class developer documentation, tutorials, demos, videos, and other educational materials tailored to your region’s market. Ensure content addresses both custom integration scenarios and self-service use cases to maximize reach and adoption. Collaborate with Developer Marketing to promote materials and track impact across all channels. Regularly review performance with the VP of Developer Relations, making data-driven adjustments to tactics and priorities. QUALIFICATIONS & SKILLS 5+ years in Developer Relations, Developer Advocacy, or Technical Evangelism, with at least 2 years in a leadership role. Strong technical background in game development (mobile, PC, or web), including hands-on experience with integrations and APIs. Proven ability to lead distributed teams and deliver measurable engagement outcomes. Established presence in regional and global game developer communities. Exceptional communication and presentation skills, comfortable speaking to both technical and business audiences. Experience producing high-quality technical content in multiple formats. Fluent in both Russian and English , with excellent written and spoken communication skills. Ability to travel for partner visits, conferences, and training events - primarily across the CIS region . Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: United Kingdom; Ireland; Poland Workplace: Remote The Role We are looking for a Senior Partner Deployed Engineer to join the Customer Solutions team, focused on building Coder’s partner ecosystem across EMEA. This is a new function at Coder, modeled on the Forward Deployed Engineer role pioneered by companies like Palantir and now the fastest-growing technical role at frontier AI companies. The difference: instead of embedding with a single customer to deploy a platform, you embed with strategic partners to help them understand, position, and deliver Coder’s platform across their entire customer base. You are part Field CTO, part Industry Strategist, part Technical Specialist, and part Partner Relations Lead. You will be the technical authority within our EMEA partner ecosystem: setting the vision for how Coder fits into each partner’s AI, cloud, and modernization offerings, co-creating the GTM sales plays that partner sellers take to market, building the demonstrations and workshops that generate pipeline, and producing the Partner Relations content that establishes Coder’s technical brand in the ecosystem. This is not a support role. You are equally comfortable holding a strategic roadmap conversation with a partner CTO and debugging a Kubernetes deployment in a partner’s lab in the same afternoon. You are energized by the challenge of building a new category through partnerships, motivated by the multiplied impact of enabling an entire ecosystem rather than a single customer, and capable of operating with full autonomy in a fast-moving startup environment. What You’ll Do - Serve as the strategic technical thought partner to EMEA partner leadership, including practice leads, CTOs, and solutions architects at global systems integrators, regional cloud consultancies, and hyperscaler field teams. Own the technical relationship and set the vision for how Coder fits into each partner’s AI and modernization portfolio. - Co-create sales plays tailored to each partner’s customer base, vertical focus, and services capabilities. Author Working Backwards outcome proposals for strategic partner-customer combinations that translate AI Development Infrastructure into deal-level urgency. - Develop and deliver workshops, Builder Labs, and partner-hosted enablement sessions as the primary awareness and demand generation vehicle for the EMEA ecosystem. Build hands-on demonstration environments and interactive experiences that partners can use independently. - Intervene directly on the highest-value partner-attached deals across EMEA: co-sell calls, technical discovery, PoV scoping, architecture review, and technical win support. Own the engagement until the partner’s team can carry it independently. - Transform bespoke partner enablement sessions into structured LMS modules and certification tiers that scale across the EMEA partner base without requiring live PDE support for each new partner. - Produce “better together” reference architectures for strategic partner combinations across cloud providers and AI platforms. Include deployment diagrams, network topology, IAM patterns, and operational runbooks that partner SAs can hand directly to customers. - Codify each successful partner engagement into a repeatable GTM play: trigger conditions, discovery questions, positioning framework, demo script, PoV scope template, and expected outcomes. Build a playbook library that a new PDE or partner seller can pick up and run. - Build AI-powered self-service tools that automate high-volume PDE activities: Opportunity Brief Generator, PR/FAQ Generator, Workshop-in-a-Box deployment, and demo site builder. - Produce a monthly partner intelligence digest from EMEA engagements: what customers are asking for, how competitors are positioning, where integrations are missing, which vertical use cases are emerging. Distribute to Product, Engineering, and GTM leadership. - Own the EMEA-relevant portions of the joint technical integration roadmap with strategic partners. Define priorities cross-functionally with Product and Engineering based on field signals from the EMEA market. - Create and publish Partner Relations content, the ecosystem equivalent of Developer Relations: technical blog posts, cookbooks, partner ecosystem conference talks, enablement videos, and workshop recaps. Build Coder’s technical brand within the EMEA partner community. - Contribute to cloud marketplace product listing stewardship, competency maintenance documentation, and CSP co-build technical requirements as they apply to EMEA-specific partner and compliance contexts. What We’re Looking For - 7+ years of experience in a combination of Forward Deployed Engineering, Solutions Architecture, Field CTO, Technical Consulting, or Developer Relations roles at an infrastructure, developer tools, or AI company - Demonstrated experience helping partners or customers understand and adopt products in emerging or undefined categories, not just executing playbooks for established ones - Proven hands-on experience designing and deploying cloud infrastructure on at least one major cloud provider (AWS, Google Cloud, or Microsoft Azure), with production-level Kubernetes and Terraform depth. You have done the work and can speak to it with specificity. - 2+ years deploying or operating AI coding agents in a production or near-production environment: you understand how agent loops execute, where credentials live, and what governance and audit requirements look like in a European enterprise context - Ability to articulate the architectural difference between workspace-local agent tooling and a centralized agentic harness, and to explain why that distinction matters to a security, compliance, or data sovereignty stakeholder - Experience working with channel or technology partners in a co-sell model: hyperscaler partner programs, GSI/RSI partnerships, or VAR/distributor ecosystems in EMEA markets - Experience building repeatable technical GTM assets that scaled beyond your personal delivery: sales plays, enablement curricula, reference architectures, or technical content programs - Executive communication and Field CTO credibility: you can hold a technical vision conversation with a partner CTO and a deal-level architecture review with an SE in the same day, in English and ideally at least one additional European language - Strong written communication: you can produce a Working Backwards PR/FAQ, a technical architecture document, and a blog post without those being separate skills requiring separate people - Self-directed, analytically minded, and comfortable operating with full autonomy. You will define processes that don’t exist, build tools that haven’t been scoped, and create a function from first principles in a new region. Bonus Points (Bonus tacos? That’s how we say thanks at Coder. Ask us about it.) - Prior Forward Deployed Engineer experience at a platform company (Palantir, Scale AI, frontier AI lab, or equivalent embedded deployment model) - Track record of public technical advocacy: blog posts, conference talks, open-source contributions, or developer/partner community engagement - Experience with hyperscaler partner programs (e.g., ISV Accelerate, strategic collaboration agreements, co-sell programs) at an operational level - Familiarity with European regulatory environments: GDPR, DORA, NIS2, AI Act compliance requirements, and data sovereignty patterns for cloud-native deployments - Experience with air-gapped or network-isolated deployments common in European financial services, government, or defense contexts - Background in AI governance frameworks, session audit requirements, or SIEM integration for AI workloads - Experience with LLM gateway or proxy infrastructure (LiteLLM, OpenRouter, or equivalent) in a multi-team or enterprise context - Experience designing human-in-the-loop breakpoints or escalation patterns for autonomous agent workflows - Kubernetes certification (CKA, CKAD, or CKS) - Experience with Tailscale or similar overlay networking tools - Open-source contributions, particularly in CNCF, MCP, or AI agent ecosystems - Existing relationships with hyperscaler EMEA solutions architecture teams, European GSI technical practices, or AI infrastructure partner ecosystems - Fluency in German, French, or a Nordic language in addition to English What Success Looks Like - You have done the hard technical work before: deploying cloud-native infrastructure, navigating Kubernetes in production, building with Terraform, and operating in the complexity of large European enterprise environments. You bring that credibility into every partner conversation. - You can walk a partner CTO through how Coder enables parallelized AI agents in a regulated European enterprise, covering credential isolation, audit lineage, GDPR-compliant data handling, and escalation design, and turn that conversation into a joint GTM play their sellers can run next quarter. - You can walk into an unstructured partner relationship, assess the technical and commercial opportunity, and chart a path from first enablement session to first co-sourced deal without waiting to be told what to do. - You translate deep technical knowledge into assets that scale: reference architectures partners hand to their customers, enablement modules partners consume on their own, and GTM playbooks partner sellers run without PDE involvement. - You are as invested in the pattern behind the engagement as you are in the engagement itself. Every bespoke partner interaction produces a reusable artifact. Every field insight feeds back to product. You codify by instinct. - You make the ecosystem and the product better: your field experience shapes how Coder builds integrations, how partners deliver, and how the EMEA market understands AI Development Infrastructure as a category. Location: Remote EMEA (UK preferred) Department: Customer Solutions Reports to: Sr Manager, Solutions Engineering ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Задачи: — Руководить и масштабировать команду Global Developer Success: нанимать, обучать, развивать, удерживать и управлять производительностью инженеров поддержки, менеджеров и специалистов. — Создавать операционную систему поддержки: определять SLA/OLA, триаж тикетов и Slack, владение очередями, определения серьезности, уровни поддержки, пути эскалации, коммуникации при инцидентах, стандарты RCA, обзоры качества, планирование штата и операционный ритм. — Повышать качество поддержки, измеряя не только CSAT, но и усилия клиента, количество касаний до решения, повторные открытия, передачи, качество коммуникаций, уверенность в решении и видимое владение клиентом. — Организовать работу с Slack и ответами клиентам: создать модель обслуживания с стандартами подтверждения, срочными путями, правилами конвертации в тикеты, моделью покрытия, обзором менеджеров и ожиданиями клиентов. — Снизить количество эскалаций в инженерный отдел через создание рукописей, диагностик, систем знаний, стандартов воспроизводимости, технического триажа и качественных пакетов для эскалаций. — Руководить дисциплиной эскалаций и инцидентов: устанавливать роли для технического лидера, менеджера эскалаций, ответственного за коммуникации, поддержки, инженерии, архитектуры платформы и продаж. — Обеспечивать четкую коммуникацию инцидентов и критических эскалаций с последующим проведением RCA. — Развивать техническую глубину и обучение: создавать карьерные пути, тренинги, наставничество, сертификацию, обзоры качества и практическое обучение для роста инженеров поддержки. — Сотрудничать с продуктом, инженерией, продажами, архитектурой, клиентским успехом, документацией, DevRel и сервисами для улучшения продукта и клиентского цикла. — Использовать инструменты и AI для улучшения маршрутизации, отклонения запросов, аналитики, знаний, диагностики и коммуникаций, оценивая реальные результаты. — Представлять Temporal в стратегических эскалациях, инцидентах, разговорах с клиентами, отчетах и исполнительных презентациях. Требования: — 12+ лет опыта в технической поддержке, инженерии клиентов, SRE, инженерии решений или аналогичных ролях с 5+ годами руководства командами поддержки. — Опыт построения и масштабирования технической поддержки для сложных B2B продуктов, предпочтительно в инструментах для разработчиков, облачной инфраструктуре, платформах данных, наблюдаемости, AI инфраструктуре, open source или распределенных системах. — Опыт управления менеджерами и создания систем для работы команд: метрики, операционный ритм, управление очередями, обзоры качества, модели штата, уровни поддержки, пути эскалации и управление производительностью. — Технический авторитет среди разработчиков, инженеров поддержки, SRE, платформенных и продуктовых инженеров. — Понимание API/SDK, облачной инфраструктуры, Kubernetes, наблюдаемости, распределенных систем, надежности, реагирования на инциденты и отладки. — Умение снижать ненужные эскалации в инженерию и улучшать качество сигналов для продукта и инженерии. — Глубокое понимание метрик качества поддержки: время ответа, время решения, усилия клиента, количество касаний, повторные открытия, рецидивы, бэклог, выполнение SLA/OLA, отклонение, CSAT, настроение и качество кейсов. — Навыки коммуникации с клиентами в стрессовых ситуациях, умение писать четкие обновления, вести RCA, устанавливать ожидания и обучать других. — Четкая философия найма, адаптации, уровней, развития, наставничества, удержания и управления производительностью инженеров поддержки и менеджеров. — Высокая ответственность и ориентация на создание процессов, умение быстро запускать процессы и улучшать их на основе данных и обратной связи. Преимущества: — Опыт с Temporal, Cadence, workflow engines, системами оркестрации, event-driven архитектурой, распределенными приложениями или инструментами надежности. — Опыт в open-source, поддержке разработчиков, критической поддержке предприятий. — Опыт работы в GTM организации. — Опыт с инструментами поддержки и современными AI системами поддержки (Pylon, Zendesk, Kapa и др.). — Практический опыт с Kubernetes, Docker, AWS/GCP/Azure, Prometheus/Grafana, Datadog, OpenTelemetry, Terraform, Go, Java, Python, TypeScript. — Опыт построения Tier 3 / элитной поддержки, OSS/community поддержки, self-hosted поддержки, премиальной поддержки или круглосуточного покрытия критических эскалаций. Условия: — Зарплата $190,000 - $230,000 в год в зависимости от опыта и местоположения. — Опционы на акции в рамках плана Temporal. — Пакет льгот для США: неограниченный PTO, 12 праздников + 2 плавающих, полное покрытие медицинских, стоматологических и офтальмологических страховок, страхование жизни и инвалидности, пенсионный план 401K. — Международные льготы варьируются по странам, предоставляются через Remote.com. — Дополнительные бонусы: обучение и развитие, расходы на образ жизни, оборудование для домашнего офиса, профессиональные членства, питание при работе из дома, интернет-стипендия, приложение для ментального здоровья. — Возможны командировки для участия в мероприятиях и встречах команды. — Temporal Technologies — работодатель с равными возможностями, не дискриминирует по любым признакам и предоставляет разумные условия для людей с инвалидностью.

Задачи: — Определение дорожной карты и технической стратегии для направления автоматизации, согласование приоритетов с бизнес-целями — Проектирование, создание и поддержка масштабируемых, высоконагруженных автоматизационных рабочих процессов с использованием n8n и других low-code платформ — Внедрение автоматизаций с использованием ИИ, включая интеграцию LLM, AI-агентов, векторных баз данных и интеллектуальных рабочих процессов в бизнес-процессы — Наставничество инженеров, установление инженерных стандартов, проведение обзоров рабочих процессов и кода, поддержка технического роста команды — Взаимодействие с кросс-функциональными и международными заинтересованными сторонами для трансформации бизнес-требований в масштабируемые технические решения — Обеспечение надежности, безопасности и масштабируемости инфраструктуры автоматизации и интеграций компании — Постоянное улучшение архитектуры автоматизации, практик разработки и операционной эффективности Требования: — Опыт работы в роли технического лидера, тимлида или старшего инженера по автоматизации с готовностью взять ответственность за техническое направление — Практический опыт работы с платформами автоматизации и low-code, такими как n8n, Make, Airtable или аналогичными — Опыт реализации решений с использованием ИИ, включая LLM, RAG-системы, агентные рабочие процессы и API, такие как OpenAI или Anthropic — Уверенные навыки программирования на JavaScript/TypeScript и Python — Глубокое понимание REST API, Webhooks, механизмов аутентификации, SQL и системных интеграций — Опыт проектирования масштабируемых архитектур и принятия технических решений для бизнес-критичных систем — Аналитический склад ума и способность оптимизировать сложные бизнес-процессы через автоматизацию — Уровень английского B2 или выше для эффективного общения с международной командой Желательно: — Опыт работы с AI-фреймворками, такими как LangChain или LlamaIndex — Опыт работы с Jira Software и Jira Service Management, включая продвинутые интеграции API — Опыт работы с self-hosted инфраструктурой, Docker, CI/CD пайплайнами и инструментами мониторинга, такими как Prometheus и Grafana Условия: — Поддержка релокации в один из хабов: Кипр, Грузия, Сербия или Казахстан с помощью для сотрудника и его семьи — Гибкий формат работы из офиса или удаленно — Медицинское страхование — Бюджет на образование: языковые курсы, профессиональное обучение и сертификации — Бюджет на здоровье: компенсация расходов на ментальное здоровье и фитнес — Отпуск: 20 дней ежегодного отпуска и оплачиваемый больничный