Engineering менеджмент вакансии

Location: United Kingdom; Ireland; Poland Workplace: Remote The Role We are looking for a Senior Partner Deployed Engineer to join the Customer Solutions team, focused on building Coder’s partner ecosystem across EMEA. This is a new function at Coder, modeled on the Forward Deployed Engineer role pioneered by companies like Palantir and now the fastest-growing technical role at frontier AI companies. The difference: instead of embedding with a single customer to deploy a platform, you embed with strategic partners to help them understand, position, and deliver Coder’s platform across their entire customer base. You are part Field CTO, part Industry Strategist, part Technical Specialist, and part Partner Relations Lead. You will be the technical authority within our EMEA partner ecosystem: setting the vision for how Coder fits into each partner’s AI, cloud, and modernization offerings, co-creating the GTM sales plays that partner sellers take to market, building the demonstrations and workshops that generate pipeline, and producing the Partner Relations content that establishes Coder’s technical brand in the ecosystem. This is not a support role. You are equally comfortable holding a strategic roadmap conversation with a partner CTO and debugging a Kubernetes deployment in a partner’s lab in the same afternoon. You are energized by the challenge of building a new category through partnerships, motivated by the multiplied impact of enabling an entire ecosystem rather than a single customer, and capable of operating with full autonomy in a fast-moving startup environment. What You’ll Do - Serve as the strategic technical thought partner to EMEA partner leadership, including practice leads, CTOs, and solutions architects at global systems integrators, regional cloud consultancies, and hyperscaler field teams. Own the technical relationship and set the vision for how Coder fits into each partner’s AI and modernization portfolio. - Co-create sales plays tailored to each partner’s customer base, vertical focus, and services capabilities. Author Working Backwards outcome proposals for strategic partner-customer combinations that translate AI Development Infrastructure into deal-level urgency. - Develop and deliver workshops, Builder Labs, and partner-hosted enablement sessions as the primary awareness and demand generation vehicle for the EMEA ecosystem. Build hands-on demonstration environments and interactive experiences that partners can use independently. - Intervene directly on the highest-value partner-attached deals across EMEA: co-sell calls, technical discovery, PoV scoping, architecture review, and technical win support. Own the engagement until the partner’s team can carry it independently. - Transform bespoke partner enablement sessions into structured LMS modules and certification tiers that scale across the EMEA partner base without requiring live PDE support for each new partner. - Produce “better together” reference architectures for strategic partner combinations across cloud providers and AI platforms. Include deployment diagrams, network topology, IAM patterns, and operational runbooks that partner SAs can hand directly to customers. - Codify each successful partner engagement into a repeatable GTM play: trigger conditions, discovery questions, positioning framework, demo script, PoV scope template, and expected outcomes. Build a playbook library that a new PDE or partner seller can pick up and run. - Build AI-powered self-service tools that automate high-volume PDE activities: Opportunity Brief Generator, PR/FAQ Generator, Workshop-in-a-Box deployment, and demo site builder. - Produce a monthly partner intelligence digest from EMEA engagements: what customers are asking for, how competitors are positioning, where integrations are missing, which vertical use cases are emerging. Distribute to Product, Engineering, and GTM leadership. - Own the EMEA-relevant portions of the joint technical integration roadmap with strategic partners. Define priorities cross-functionally with Product and Engineering based on field signals from the EMEA market. - Create and publish Partner Relations content, the ecosystem equivalent of Developer Relations: technical blog posts, cookbooks, partner ecosystem conference talks, enablement videos, and workshop recaps. Build Coder’s technical brand within the EMEA partner community. - Contribute to cloud marketplace product listing stewardship, competency maintenance documentation, and CSP co-build technical requirements as they apply to EMEA-specific partner and compliance contexts. What We’re Looking For - 7+ years of experience in a combination of Forward Deployed Engineering, Solutions Architecture, Field CTO, Technical Consulting, or Developer Relations roles at an infrastructure, developer tools, or AI company - Demonstrated experience helping partners or customers understand and adopt products in emerging or undefined categories, not just executing playbooks for established ones - Proven hands-on experience designing and deploying cloud infrastructure on at least one major cloud provider (AWS, Google Cloud, or Microsoft Azure), with production-level Kubernetes and Terraform depth. You have done the work and can speak to it with specificity. - 2+ years deploying or operating AI coding agents in a production or near-production environment: you understand how agent loops execute, where credentials live, and what governance and audit requirements look like in a European enterprise context - Ability to articulate the architectural difference between workspace-local agent tooling and a centralized agentic harness, and to explain why that distinction matters to a security, compliance, or data sovereignty stakeholder - Experience working with channel or technology partners in a co-sell model: hyperscaler partner programs, GSI/RSI partnerships, or VAR/distributor ecosystems in EMEA markets - Experience building repeatable technical GTM assets that scaled beyond your personal delivery: sales plays, enablement curricula, reference architectures, or technical content programs - Executive communication and Field CTO credibility: you can hold a technical vision conversation with a partner CTO and a deal-level architecture review with an SE in the same day, in English and ideally at least one additional European language - Strong written communication: you can produce a Working Backwards PR/FAQ, a technical architecture document, and a blog post without those being separate skills requiring separate people - Self-directed, analytically minded, and comfortable operating with full autonomy. You will define processes that don’t exist, build tools that haven’t been scoped, and create a function from first principles in a new region. Bonus Points (Bonus tacos? That’s how we say thanks at Coder. Ask us about it.) - Prior Forward Deployed Engineer experience at a platform company (Palantir, Scale AI, frontier AI lab, or equivalent embedded deployment model) - Track record of public technical advocacy: blog posts, conference talks, open-source contributions, or developer/partner community engagement - Experience with hyperscaler partner programs (e.g., ISV Accelerate, strategic collaboration agreements, co-sell programs) at an operational level - Familiarity with European regulatory environments: GDPR, DORA, NIS2, AI Act compliance requirements, and data sovereignty patterns for cloud-native deployments - Experience with air-gapped or network-isolated deployments common in European financial services, government, or defense contexts - Background in AI governance frameworks, session audit requirements, or SIEM integration for AI workloads - Experience with LLM gateway or proxy infrastructure (LiteLLM, OpenRouter, or equivalent) in a multi-team or enterprise context - Experience designing human-in-the-loop breakpoints or escalation patterns for autonomous agent workflows - Kubernetes certification (CKA, CKAD, or CKS) - Experience with Tailscale or similar overlay networking tools - Open-source contributions, particularly in CNCF, MCP, or AI agent ecosystems - Existing relationships with hyperscaler EMEA solutions architecture teams, European GSI technical practices, or AI infrastructure partner ecosystems - Fluency in German, French, or a Nordic language in addition to English What Success Looks Like - You have done the hard technical work before: deploying cloud-native infrastructure, navigating Kubernetes in production, building with Terraform, and operating in the complexity of large European enterprise environments. You bring that credibility into every partner conversation. - You can walk a partner CTO through how Coder enables parallelized AI agents in a regulated European enterprise, covering credential isolation, audit lineage, GDPR-compliant data handling, and escalation design, and turn that conversation into a joint GTM play their sellers can run next quarter. - You can walk into an unstructured partner relationship, assess the technical and commercial opportunity, and chart a path from first enablement session to first co-sourced deal without waiting to be told what to do. - You translate deep technical knowledge into assets that scale: reference architectures partners hand to their customers, enablement modules partners consume on their own, and GTM playbooks partner sellers run without PDE involvement. - You are as invested in the pattern behind the engagement as you are in the engagement itself. Every bespoke partner interaction produces a reusable artifact. Every field insight feeds back to product. You codify by instinct. - You make the ecosystem and the product better: your field experience shapes how Coder builds integrations, how partners deliver, and how the EMEA market understands AI Development Infrastructure as a category. Location: Remote EMEA (UK preferred) Department: Customer Solutions Reports to: Sr Manager, Solutions Engineering ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Americas Remote Hi, I'm Paul, VP of Engineering at Customer.io . We're always looking for thoughtful, driven Engineering Managers to add to our org. Some of our teams are building customer-facing product and workflows; others keep our distributed systems reliable, observable, and ready to scale. Whichever kind of problem energizes you, if you lead people well, hold a high technical bar, and drive work to completion without waiting to be handed a plan, we want to hear from you. About Customer.io Over 9,000 companies—from scrappy startups to global brands—use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data—what people do or don't do inside a web or mobile app. Under the hood: Go, React, and AI help us ship fast and scale with confidence. What we value Ownership. You set direction and see initiatives through. You create clarity when things are murky and set the path forward rather than waiting for one to be defined, and you're motivated by impact—not just intention. You hold yourself and your team accountable to shipping, not just staying busy. Leaders who can do both. You operate at the strategic level and stay close to the technical work. You can align stakeholders on a plan and earn your engineers' respect in the same day—you don't choose between vision and execution, you hold both. A drive to execute through resistance. Competing priorities, skeptical stakeholders, tired teams—you've moved work forward anyway. You name the resistance, make the call, and own the milestones and the misses. An AI-first mindset. AI is central to how you build and how you lead your team to build. You have a real, concrete point of view on AI-native development, you use agentic tooling yourself, and you bring it into how your squad operates. A healthy skepticism for "the way things are done." You bring rigor and pragmatism. Best practices matter—but never more than forward motion. You know when to build, when to buy, and when to wait—and you're comfortable making the call with incomplete information, then adjusting as you learn. What you'll do Care deeply about our customers and their outcomes Lead your squad to deliver real customer value by owning projects end to end—from planning through delivery, quality, and follow-through Drive execution: set milestones, keep work moving through ambiguity and competing priorities, and ship in small, observable increments rather than waiting for a release window Make confident decisions when the path isn't obvious, and lead your team through them Set the operating rhythm that helps your team move fastest, rather than defaulting to ceremony for its own sake Ensure your squad's solutions are scalable, architecturally sound, flexible, and secure, with strong peer-review, QA, documentation, deployment, logging, and monitoring practices Stay close to the work—jump into design reviews, architecture calls, and incidents rather than watching from a distance Provide direct, timely, and specific coaching, and create meaningful development opportunities for your direct reports Participate in an on-call rotation as required, supporting the reliability of the systems you build Hire, onboard, and manage performance so the right people are in place to hit your squad's goals Bring an AI-native perspective—use AI tools to accelerate the team's velocity and help everyone prototype faster and ship smarter Partner across engineering and other departments to align efforts with customer success, and reach higher when our customers are having a bad day What we're looking for 3+ years managing engineers at a SaaS company (B2B or B2C), ideally early-to-mid-stage A track record of driving execution—concrete delivery outcomes with milestones, dates, and "I drove" ownership, especially in complex or fast-moving environments A strong technical background—you can hold your own in architecture conversations and design reviews, represent your squad's technical choices across the company, and you've shipped real work recently enough to stay credible Comfort operating with high autonomy and little prescribed structure—you create your own clarity and make difficult tradeoffs between competing priorities Demonstrated AI-native leadership—not just personal fluency, but bringing AI-first practices into how your team builds Experience building high-performing, inclusive, and collaborative teams Clear, concise, and direct communication, both verbal and written Compensation & Benefits We believe in transparency. Starting salary for this role is $185,000-$215,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave , unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Recruiter Call (30 mins) - Let's chat about what you're looking for, your leadership style, and how we work. Hiring Manager Interview (60 mins) - Deep dive into your experience leading teams, your technical philosophy, and how you think about building organizations. People Partner Interview (30 mins) - Explore your leadership style, management philosophy, and approach to supporting high-performing teams with our engineering people partner. Technical Interview (60 mins) - Engage in a collaborative system design conversation focused on scaling challenges. Take-Home Assignment - Submit a short written retrospective on a project you’ve led as an Engineering Manager. Retrospective Review Call (60 mins) - We’ll use your written submission as the foundation for a deeper conversation. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ CTO FOUNDER ASSOCIATE INTERNSHIP ⭐ The position is open for an immediate starting date, for a six-month internship. CTO Founder Associates support the CTO and Senior Alaners on top business priorities, such as unlocking new growth, driving alignment on strategy and building new processes/standards internally and externally. It is a unique chance to work on many tasks in a different and non traditional environment. You will be highly involved in key challenges for Alan, and will be asked to support high added value tasks for Alan.   ⭐ DETAILED MISSIONS ⭐ As such, you can’t be exhaustive on the missions you will perform as a CTO FA, as you can be asked to help on almost any subject.  Possible projects include: - Tech: Exploring new technologies and their applications for Alan - Artificial Intelligence: Implementing internal solutions that leverage AI to optimize processes - Strategy: Contributing to company vision, market analysis, and growth modelling - Product: Identifying and exploring strategic opportunities - Corporate & Governance: Supporting board packs, legal research, and public affairs - Brand & Communication: Developing corporate presence at events and on social media - Growth: Coordinating RFPs, supporting marketing and partnerships - Recurring tasks: Coordinating the weekly internal communication, supporting the CTO with his weekly social posts, organizing the monthly event gathering all the Alaners, recruiting the next batch of FAs. - And many more... ⭐ KEY OUTCOMES ⭐ By the end of the internship period, the intern will have: - Created new processes and resources, and contributed innovative ideas to improve Founders Associates team efficiency and autonomy - Gained skills to start your own company as a CTO - Met incredibly talented and smart people - Collaborated with the CTO and other Senior Alaners - Interacted with most of Alan’s communities (Engineers, Product, Strategy, Sales, Marketing, Talent) - Gained a 360 view of Alan - Contributed to at least one strategic company project (new product launch, AI model implementation, etc.). ⭐ PROFILE & COMPETENCIES ⭐ - Analytical sense and critical thinking: FAs possess strong abilities to frame the right questions, objectively analyze problems, and simulate possible outcomes. - Business and product sense: FAs need excellent understanding to think at the company level, assess cross-cutting impacts, and make sound decisions in ambiguous situations. - Execution and collaboration: The ability to orchestrate and direct people towards objectives is key, given the scope and timeline of work. - Versatility and education: given the scope of work, FAs should be able to jump from one topic to another with similar impact. - Organization, time management and autonomy: FAs must excel in managing projects precisely and reliably with minimal external assistance. - Effective communication: FAs interact with numerous Alaners daily, and therefore need to clearly express their needs, and inspire action in others. - Always looking for the extra mile: FAs are expected to deliver tasks quickly and well while proactively proposing new initiatives and anticipating future needs. - Growth mindset: you know how to ask for and receive feedback in order to grow as an FA in your early professional life. - Fluency in spoken and written English. All our communications are written and in English. - High agency: FAs seek problems in their environment to solve and are committed to making things happen, whether by building projects, organizing events, mobilizing people towards an idea, etc. When faced with an unfamiliar problem, FAs' first instinct is to find a solution, not to wait for someone else to show them how. - AI fluency: FAs are comfortable building with AI tools and have artifacts to show -- a tool, a prototype, a workflow, etc - Technical conceptual understanding: FAs are not necessarily software engineers, but they do have a strong grasp on how technical systems work at a conceptual level. FAs are oftentimes the connection between technical and non-technical teams, so they need to be able to brainstorm with engineers, evaluate tradeoffs, and own technical projects end to end 🙌   PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Задачи: — Руководить и масштабировать команду Global Developer Success: нанимать, обучать, развивать, удерживать и управлять производительностью инженеров поддержки, менеджеров и специалистов. — Создавать операционную систему поддержки: определять SLA/OLA, триаж тикетов и Slack, владение очередями, определения серьезности, уровни поддержки, пути эскалации, коммуникации при инцидентах, стандарты RCA, обзоры качества, планирование штата и операционный ритм. — Повышать качество поддержки, измеряя не только CSAT, но и усилия клиента, количество касаний до решения, повторные открытия, передачи, качество коммуникаций, уверенность в решении и видимое владение клиентом. — Организовать работу с Slack и ответами клиентам: создать модель обслуживания с стандартами подтверждения, срочными путями, правилами конвертации в тикеты, моделью покрытия, обзором менеджеров и ожиданиями клиентов. — Снизить количество эскалаций в инженерный отдел через создание рукописей, диагностик, систем знаний, стандартов воспроизводимости, технического триажа и качественных пакетов для эскалаций. — Руководить дисциплиной эскалаций и инцидентов: устанавливать роли для технического лидера, менеджера эскалаций, ответственного за коммуникации, поддержки, инженерии, архитектуры платформы и продаж. — Обеспечивать четкую коммуникацию инцидентов и критических эскалаций с последующим проведением RCA. — Развивать техническую глубину и обучение: создавать карьерные пути, тренинги, наставничество, сертификацию, обзоры качества и практическое обучение для роста инженеров поддержки. — Сотрудничать с продуктом, инженерией, продажами, архитектурой, клиентским успехом, документацией, DevRel и сервисами для улучшения продукта и клиентского цикла. — Использовать инструменты и AI для улучшения маршрутизации, отклонения запросов, аналитики, знаний, диагностики и коммуникаций, оценивая реальные результаты. — Представлять Temporal в стратегических эскалациях, инцидентах, разговорах с клиентами, отчетах и исполнительных презентациях. Требования: — 12+ лет опыта в технической поддержке, инженерии клиентов, SRE, инженерии решений или аналогичных ролях с 5+ годами руководства командами поддержки. — Опыт построения и масштабирования технической поддержки для сложных B2B продуктов, предпочтительно в инструментах для разработчиков, облачной инфраструктуре, платформах данных, наблюдаемости, AI инфраструктуре, open source или распределенных системах. — Опыт управления менеджерами и создания систем для работы команд: метрики, операционный ритм, управление очередями, обзоры качества, модели штата, уровни поддержки, пути эскалации и управление производительностью. — Технический авторитет среди разработчиков, инженеров поддержки, SRE, платформенных и продуктовых инженеров. — Понимание API/SDK, облачной инфраструктуры, Kubernetes, наблюдаемости, распределенных систем, надежности, реагирования на инциденты и отладки. — Умение снижать ненужные эскалации в инженерию и улучшать качество сигналов для продукта и инженерии. — Глубокое понимание метрик качества поддержки: время ответа, время решения, усилия клиента, количество касаний, повторные открытия, рецидивы, бэклог, выполнение SLA/OLA, отклонение, CSAT, настроение и качество кейсов. — Навыки коммуникации с клиентами в стрессовых ситуациях, умение писать четкие обновления, вести RCA, устанавливать ожидания и обучать других. — Четкая философия найма, адаптации, уровней, развития, наставничества, удержания и управления производительностью инженеров поддержки и менеджеров. — Высокая ответственность и ориентация на создание процессов, умение быстро запускать процессы и улучшать их на основе данных и обратной связи. Преимущества: — Опыт с Temporal, Cadence, workflow engines, системами оркестрации, event-driven архитектурой, распределенными приложениями или инструментами надежности. — Опыт в open-source, поддержке разработчиков, критической поддержке предприятий. — Опыт работы в GTM организации. — Опыт с инструментами поддержки и современными AI системами поддержки (Pylon, Zendesk, Kapa и др.). — Практический опыт с Kubernetes, Docker, AWS/GCP/Azure, Prometheus/Grafana, Datadog, OpenTelemetry, Terraform, Go, Java, Python, TypeScript. — Опыт построения Tier 3 / элитной поддержки, OSS/community поддержки, self-hosted поддержки, премиальной поддержки или круглосуточного покрытия критических эскалаций. Условия: — Зарплата $190,000 - $230,000 в год в зависимости от опыта и местоположения. — Опционы на акции в рамках плана Temporal. — Пакет льгот для США: неограниченный PTO, 12 праздников + 2 плавающих, полное покрытие медицинских, стоматологических и офтальмологических страховок, страхование жизни и инвалидности, пенсионный план 401K. — Международные льготы варьируются по странам, предоставляются через Remote.com. — Дополнительные бонусы: обучение и развитие, расходы на образ жизни, оборудование для домашнего офиса, профессиональные членства, питание при работе из дома, интернет-стипендия, приложение для ментального здоровья. — Возможны командировки для участия в мероприятиях и встречах команды. — Temporal Technologies — работодатель с равными возможностями, не дискриминирует по любым признакам и предоставляет разумные условия для людей с инвалидностью.

Задачи: — Определять и реализовывать операционную стратегию Колумбии для поддержки быстрого роста, прибыльности и расширения рынка. — Переводить бизнес-цели в масштабируемые, основанные на данных операционные процессы и ключевые показатели эффективности (KPI). — Обеспечивать операционную готовность для поддержки новых продуктов, рынков и регуляторных требований. — Руководить, развивать и масштабировать высокоэффективные операционные команды в нескольких функциях (телепродажи, амбассадоры, взыскания, операционная поддержка). — Строить сильную команду лидеров и продвигать культуру ответственности, владения и постоянного улучшения. — Проектировать организационные структуры, которые балансируют скорость, контроль и масштабируемость. — Контролировать операции, связанные с доходами, включая телепродажи и программы полевых амбассадоров, обеспечивая эффективность, продуктивность и оптимизацию конверсии. — Тесно сотрудничать с командами продукта и маркетинга для оптимизации привлечения и удержания клиентов. — Обеспечивать эффективность операций по взысканиям, соответствие требованиям и согласованность с принципами клиентского опыта. — Устанавливать и контролировать операционные KPI, дашборды и обзоры производительности. — Использовать данные для принятия решений, прогнозирования потребностей в ресурсах и проактивного управления рисками. Требования: — Более 8 лет опыта в руководящих операционных ролях, желательно в финтехе, финансовых услугах, маркетплейсах или быстрорастущих технологических компаниях в Латинской Америке. — Подтвержденный опыт масштабирования сложных, многоуровневых операций в динамичной среде. — Сильный опыт управления командами, влияющими на доходы (операции продаж, полевые команды, взыскания или аналогичные). — Демонстрированная способность руководить большими, разнообразными командами и старшими руководителями. — Сильный аналитический склад ума с глубоким пониманием операционных метрик и экономики единицы. — Опыт тесного сотрудничества с командами продукта и инженерии по инициативам автоматизации и масштабируемости. — Исполнительное присутствие с возможностью влиять на уровне C-level и совета директоров. — Разговорный английский и испанский языки. Условия: — Гибридный формат работы в Колумбии.

Задачи: — Определение дорожной карты и технической стратегии для направления автоматизации, согласование приоритетов с бизнес-целями — Проектирование, создание и поддержка масштабируемых, высоконагруженных автоматизационных рабочих процессов с использованием n8n и других low-code платформ — Внедрение автоматизаций с использованием ИИ, включая интеграцию LLM, AI-агентов, векторных баз данных и интеллектуальных рабочих процессов в бизнес-процессы — Наставничество инженеров, установление инженерных стандартов, проведение обзоров рабочих процессов и кода, поддержка технического роста команды — Взаимодействие с кросс-функциональными и международными заинтересованными сторонами для трансформации бизнес-требований в масштабируемые технические решения — Обеспечение надежности, безопасности и масштабируемости инфраструктуры автоматизации и интеграций компании — Постоянное улучшение архитектуры автоматизации, практик разработки и операционной эффективности Требования: — Опыт работы в роли технического лидера, тимлида или старшего инженера по автоматизации с готовностью взять ответственность за техническое направление — Практический опыт работы с платформами автоматизации и low-code, такими как n8n, Make, Airtable или аналогичными — Опыт реализации решений с использованием ИИ, включая LLM, RAG-системы, агентные рабочие процессы и API, такие как OpenAI или Anthropic — Уверенные навыки программирования на JavaScript/TypeScript и Python — Глубокое понимание REST API, Webhooks, механизмов аутентификации, SQL и системных интеграций — Опыт проектирования масштабируемых архитектур и принятия технических решений для бизнес-критичных систем — Аналитический склад ума и способность оптимизировать сложные бизнес-процессы через автоматизацию — Уровень английского B2 или выше для эффективного общения с международной командой Желательно: — Опыт работы с AI-фреймворками, такими как LangChain или LlamaIndex — Опыт работы с Jira Software и Jira Service Management, включая продвинутые интеграции API — Опыт работы с self-hosted инфраструктурой, Docker, CI/CD пайплайнами и инструментами мониторинга, такими как Prometheus и Grafana Условия: — Поддержка релокации в один из хабов: Кипр, Грузия, Сербия или Казахстан с помощью для сотрудника и его семьи — Гибкий формат работы из офиса или удаленно — Медицинское страхование — Бюджет на образование: языковые курсы, профессиональное обучение и сертификации — Бюджет на здоровье: компенсация расходов на ментальное здоровье и фитнес — Отпуск: 20 дней ежегодного отпуска и оплачиваемый больничный

Задачи: — Определение дорожной карты и технической стратегии для направления автоматизации, согласование приоритетов с бизнес-целями — Проектирование, создание и поддержка масштабируемых, высоконагруженных автоматизационных рабочих процессов с использованием n8n и других low-code платформ — Внедрение автоматизаций с использованием ИИ, включая интеграцию LLM, AI-агентов, векторных баз данных и интеллектуальных рабочих процессов в бизнес-процессы — Наставничество инженеров, установление инженерных стандартов, проведение обзоров рабочих процессов и кода, поддержка технического роста команды — Взаимодействие с кросс-функциональными и международными заинтересованными сторонами для трансформации бизнес-требований в масштабируемые технические решения — Обеспечение надежности, безопасности и масштабируемости инфраструктуры автоматизации и интеграций компании — Постоянное улучшение архитектуры автоматизации, практик разработки и операционной эффективности Требования: — Опыт работы в роли технического лидера, тимлида или старшего инженера по автоматизации с готовностью взять ответственность за техническое направление — Практический опыт работы с платформами автоматизации и low-code, такими как n8n, Make, Airtable или аналогичными — Опыт реализации решений с использованием ИИ, включая LLM, RAG-системы, агентные рабочие процессы и API, такие как OpenAI или Anthropic — Уверенные навыки программирования на JavaScript/TypeScript и Python — Глубокое понимание REST API, Webhooks, механизмов аутентификации, SQL и системных интеграций — Опыт проектирования масштабируемых архитектур и принятия технических решений для бизнес-критичных систем — Аналитический склад ума и способность оптимизировать сложные бизнес-процессы через автоматизацию — Уровень английского B2 или выше для эффективного общения с международной командой Желательно: — Опыт работы с AI-фреймворками, такими как LangChain или LlamaIndex — Опыт работы с Jira Software и Jira Service Management, включая продвинутые интеграции API — Опыт работы с self-hosted инфраструктурой, Docker, CI/CD пайплайнами и инструментами мониторинга, такими как Prometheus и Grafana Условия: — Поддержка релокации в один из хабов: Кипр, Грузия, Сербия или Казахстан с помощью для сотрудника и его семьи — Гибкий формат работы из офиса или удаленно — Медицинское страхование — Бюджет на образование: языковые курсы, профессиональное обучение и сертификации — Бюджет на здоровье: компенсация расходов на ментальное здоровье и фитнес — Отпуск: 20 дней ежегодного отпуска и оплачиваемый больничный

Location: Oakland, California, United States About the Job: LaunchDarkly is looking for a Senior Developer Advocate based in the San Francisco Bay Area. The developer community is deciding right now what the AI era of software looks like, and much of that conversation happens in person: meetups, demo nights, hackathons, and hallway conversations across the city. You'll own our Bay Area presence: which rooms we're in, how often we're there, and what we do with what we learn. That means being in those rooms consistently, as a genuine participant: building long-term relationships with the practitioners shaping how agentic software gets built, bringing their signal back to LaunchDarkly, and showing them, credibly and only when it's relevant, how runtime control changes what they can ship. It's a role for someone who would be going to these events anyway. Responsibilities: Show up consistently : attend Bay Area developer events several times a week (meetups, demo nights, hackathons, conferences), building real relationships with AI and platform engineers over months, not transactions over days Listen more than you talk : bring back structured signal on what practitioners are building, where they're stuck, and how they talk about agents, releases, and runtime control Demonstrate, don't pitch : build and show small, credible demos on AgentControl and the LaunchDarkly platform, and hold your own when the technical questions get hard Add to the conversation : write event recaps and practitioner-grade content that people in the community actually want to read, rather than broadcasting at them Earn the right to convene : over time, organize gatherings around problems developers actually have, not around LaunchDarkly as a brand Feed the team : route relationships, signal, and opportunities to the owners who can act on them, with enough context attached to act What Success Looks Like: LaunchDarkly has a consistent, welcome presence in the rooms where the AI developer conversation is happening, and you decided which rooms those are Organizers invite you to speak rather than fielding our pitches, and practitioners seek you out at events Your recaps get shared by people who weren't in the room, and your content draws an audience without paid distribution What you bring back changes decisions: a play gets adjusted, positioning gets sharpened, a docs gap gets prioritized because of what you surfaced You've killed or redesigned at least one part of your own plan based on the evidence, and told us afterward Over time, you're convening gatherings developers attend for the problems on the agenda, and increasingly because you're the host Qualifications: Experience in developer advocacy, community, solutions engineering, customer success, or another customer-facing technical role Based in the San Francisco Bay Area, with the ability to attend events in person several times a week, including evenings Technically credible: you can build and demo real things and hold a deep technical conversation without a script Already active in, or genuinely drawn to, the AI developer scene A strong written voice: your recaps make people who weren't in the room feel like they missed something Bonus if you have: An existing network in the Bay Area developer community Experience organizing meetups or developer events Familiarity with feature management, experimentation, observability, or agent frameworks Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $ 152,000 - $210,000 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $ 137,000 - $189,000 ** Zone 3: All other US locations - $ 129,000 - $178,000 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote (Philippines) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the Role: Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team. Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively. This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed. Day-to-Day Responsibilities: - Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90% - Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations - Occasionally handling angry customer escalations - Ensure schedule adherence by agents and desired productivity levels - Maintaining coaching logs and providing regular written feedback to agents - Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect - Listen to team members’ feedback and resolve any challenges or conflicts - Initiate consequence management steps in the case of low-performing team members - Delegate tasks to high potential team members to build a culture of learning and development in the team - Suggest and lead team building activities for team motivation EXPERIENCE - 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement. - 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability. - 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues. WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS - Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience. - Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements. - Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance. - Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback. - Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection. - Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance. - Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence. - Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change. System Requirements - Minimum 15Mbps wired internet connection - Minimum i5 processor or equivalent - Minimum 12GB Ram - Quiet working environment - Steady power and internet connection HIRING PROCESS - Application Review - Case Study - First Round Interview/Case Discussion - Interview with Head of Worker Support Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Ищу сильного инженера, который умеет строить AI-продукты. Компания: одна из крупнейших продуктовых компаний Казахстана. Проект: масштабный B2B-продукт. Команда: сильная команда. Возможности: возможность напрямую влиять на развитие AI-направления.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position We are seeking a highly experienced Program Director/Team Lead to lead implementation of an anticipated Department of State program focused on monitoring and evaluation of rapid foreign assistance programs in dynamic and fragile contexts. The Program Director/Team Lead will oversee the operations and performance of the field team(s) and supporting staff. They will be responsible for overall contract performance, reporting, and client satisfaction. This position is based in the Washington, D.C. metropolitan area and is contingent upon award. Responsibilities Serve as Dexis' primary point of contact with the COR and Department of State stakeholders, overseeing overall contract implementation, execution, delivery, quality, and client satisfaction Oversee the operations and performance of field team(s), supporting staff, subcontractors, and implementing partners Lead identification and shaping of MEL and TPM support for humanitarian assistance activities Lead development of task order concepts and technical approaches from identification of opportunity through capture through to submission, negotiation and inception. Contribute to successful bids through developing technical approaches, building resources and workplans, and contributing to budget development Negotiate successful task order proposals to contract Coordinate task order capture efforts across technical and operational teams Provide strategic oversight across activities to ensure alignment with client priorities Manage on-the-ground operational and logistics requirements, including coordination across dispersed field teams, partners, and complex operating environments Coordinate with U.S. Government stakeholders, multilateral organizations, UN agencies, OCHA, UNHCR, WFP, NGOs, and other humanitarian coordination actors as needed Maintain awareness of global humanitarian crises and programmatic needs Represent Dexis in client engagements, briefings, coordination meetings, and field-facing partner discussions Serve as a deeply relational, externally facing leader who builds trust with clients, partners, field teams, and local stakeholders Monitor performance, risks, client feedback, and operational issues, and make strategic prioritization decisions in dynamic environments Minimum Qualifications Minimum 10 years of experience managing U.S. Government programs . Minimum five (5) years of experience serving as a Project Director, Program Director, Task Order Manager, Chief of Party, Team Lead, or in an equivalent senior project leadership role managing complex projects with multiple teams working simultaneously on different activities . Deep familiarity with delivery of U.S. federal humanitarian assistance, disaster response, stabilization, and/or similar crisis-oriented programming . Experience supporting humanitarian assistance or crisis response programs . Minimum five (5) years of experience managing MEL and/or TPM activities in complex environments . Experience managing on-the-ground operations and logistics, dispersed field teams, and coordination with local, international, and implementing partners . Bachelor’s degree required; Master’s preferred Preferred Qualifications Prior experience with USAID’s Bureau for Humanitarian Assistance (BHA), the Department of State’s Bureau for Population, Refugees, and Migration (PRM), the Department of State’s Bureau of Disaster and Humanitarian Response, and/or any of their predecessor offices, within the past three (3) years . Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $118,000 — $193,200 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Задачи: — создать и развить современную систему процессного управления; — повысить эффективность внутренних процессов; — довести изменения до практического, измеримого результата; — преобразование и моделирование сквозных процессов; — определение владельцев процессов и показателей эффективности; — подготовка процессов к автоматизации; — внедрение единых стандартов и нормативной документации; — развитие команды процессного офиса. Требования: — опыт в управленческом консультировании с практическим внедрением целевых моделей и описанием процессов; — опыт самостоятельного анализа и моделирования процессов, работы с владельцами процессов, преодоления сопротивления и достижения измеримого результата; — предпочтителен опыт работы в банке, финансовом регуляторе, государственной или крупной сложной организации; — опыт управления командой и взаимодействия с высшим руководством; — владение русским и английским языками. Условия: — постоянная работа в Ташкенте; — условия и поддержка переезда обсуждаются индивидуально.

Компания: Продуктовая IT-компания с офисом в Бостоне, США. Сервис помогает быстрее находить, оценивать и продвигать коммерческую недвижимость с помощью AI и глубокой аналитики рынка. Решение для брокеров, инвесторов и собственников, которым нужны актуальные листинги, точные инсайты и более быстрые решения по сделкам. Почему это интересно: — Продукт с реальной ценностью: Big Data + AI — Сильная команда инженеров и продуктовых специалистов — Минимум бюрократии, быстрые решения — Влияние на архитектуру и финальный продукт — Удаленная работа — Бонусы и stock options — Возможность релокации / стажировки в США — Время и ресурсы на рефакторинг и улучшения — Внутренние QA — разработчики не остаются один на один с качеством Задачи: — Разработка и развитие backend-компонентов продукта — Архитектурное проектирование и развитие серверной части системы — Руководство командой backend-разработки — Проведение code review, контроль качества кода и соблюдения инженерных стандартов — Участие в оценке задач, планировании спринтов и управлении техническим долгом — Проработка и внедрение решений по повышению производительности, стабильности и масштабируемости системы — Участие в проектировании и реализации новых функциональных модулей — Подготовка и актуализация технической документации — Взаимодействие с product-командой, дизайнерами и смежными техническими ролями — Наставничество разработчиков, участие в найме и онбординге — Внедрение и использование AI-агентов в продуктовых и внутренних процессах — Оценка, внедрение и масштабирование AI-решений — Обеспечение наблюдаемости, надёжности и управляемости AI-сервисов Требования: — Опыт в коммерческой разработке от 7 лет — Практическое использование AI агентов в процессах разработки от 1,5 лет — Опыт работы на каждом месте не менее 2,5 лет — Опыт управления командой от 3 лет — Английский не ниже В1 — Высшее техническое образование строго из списка ВУЗов: МФТИ, МГУ, НИУ ВШЭ, НИЯУ МИФИ, МГТУ имени Н. Э. Баумана, РУДН, МАИ, «МИСИС», ИТМО, СПбГУ, «ЛЭТИ», СПбПУ Петра Великого, УрФУ, Иннополис, ЮФУ, ТПУ, КФУ, НГУ, ТГУ, СФУ, Белорусский государственный университет, Белорусский национальный технический университет, Белорусский государственный технологический университет, БГУИР, КНУ им. Тараса Шевченко, КПИ им. Игоря Сикорского, ХПИ (Харьковский политех). Технологии: — PHP 8.x — MySQL / PostgreSQL — Redis — Elasticsearch — SQL — Linux — Git Будет преимуществом опыт работы с: — RabbitMQ — Go — Python — FastAPI — SQLAlchemy — Celery Условия: — График работы 5/2, оплачиваемый отпуск — Дистанционный формат работы из любой точки мира — Отсутствие бюрократии и микроменеджмента - ориентируются на результат

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity As a Manager of Solutions Engineering for the NEMEA region at Grafana Labs, you will be responsible for all aspects of building and managing a team of high performing Solution Engineers.  You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and rollout of Grafana products through professional services, support, training and customer success.  You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products.  You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space.  All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals.  Your impact will be felt globally when the job is done well. What you'll be Doing: Attract, recruit, ramp and mentor a team of great Presales SE’s from diverse backgrounds and experiences. Get the best out of your team with a servant based leadership approach.  Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team.  Mentoring and career development will be critical to your team's success over the long term Direct the bulk of your day to day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region. Partner with the Benelux / NEMEA Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base. Executive sponsorship of key accounts in the region will be key to your success.  Being a thought leader/partner to your customers and the company within EMEA. Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful. Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their team's time with a data-driven approach to wins/losses/needs vs wants, etc. Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs. Find and drive enablement and sell with/through channel partners in the region.  Both at a local, geo and global level with both RSI’s and GSI’s. What Makes you a Great Fit: Some experience leading a team, 5-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer/Architect, Manager, etc. Proven success working in a fast-paced, high growth startup environment that is remote-first Proven track record of mentoring, developing people and managing performance over time.  Has successfully mentored individual contributors. Open Source selling or Cloud first/Product led sales go to market motion a big plus. Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC Direct experience selling monitoring/data/visualisation products. Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets. English fluency required, and a second European language is preferred Located in Sweden In Sweden, the OTE compensation range for this role is SEK 1,480,000 - SEK 1,775,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Netherlands (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity As a Manager of Solutions Engineering for the NEMEA region at Grafana Labs, you will be responsible for all aspects of building and managing a team of high performing Solution Engineers.  You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and rollout of Grafana products through professional services, support, training and customer success.  You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products.  You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space.  All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals.  Your impact will be felt globally when the job is done well. What you'll be Doing: Attract, recruit, ramp and mentor a team of great Presales SE’s from diverse backgrounds and experiences. Get the best out of your team with a servant based leadership approach.  Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team.  Mentoring and career development will be critical to your team's success over the long term Direct the bulk of your day to day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region. Partner with the Benelux / NEMEA Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base. Executive sponsorship of key accounts in the region will be key to your success.  Being a thought leader/partner to your customers and the company within EMEA. Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful. Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their team's time with a data-driven approach to wins/losses/needs vs wants, etc. Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs. Find and drive enablement and sell with/through channel partners in the region.  Both at a local, geo and global level with both RSI’s and GSI’s. What Makes you a Great Fit: Some experience leading a team, 5-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer/Architect, Manager, etc. Proven success working in a fast-paced, high growth startup environment that is remote-first Proven track record of mentoring, developing people and managing performance over time.  Has successfully mentored individual contributors. Open Source selling or Cloud first/Product led sales go to market motion a big plus. Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC Direct experience selling monitoring/data/visualisation products. Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets. English fluency required, and a second European language is preferred Located in the Netherlands In the Netherlands, the OTE compensation range for this role is EUR 145,000 - EUR 172,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. The role: We're looking for an Engineering Manager to lead engineering for RC Capital - a zero-to-one team on the ground floor of a brand-new business line. You'll help design, build, ship, and support the infrastructure behind Early Payouts and whatever we build next: underwriting and risk monitoring, money movement and reconciliation, partner bank integrations, and fraud detection. This role blends the technical depth of our core Engineering Manager bar with direct exposure to financial products — factoring, underwriting, risk, banking integrations — so a background in fintech, financial services, or a related regulated/risk-sensitive domain is essential. Please note: although we're fully remote, this team is based across US and European time zones, so there's some expectation of overlap in working hours. ABOUT YOU: - You have 6+ years of experience as a software engineer. - You have 3+ years of experience managing software engineering teams. - You have experience working cross functionally to build prioritized roadmaps for your teams. - You can balance shipping new features, managing tech debt and investing in system improvements. - You are hands-on and perform code reviews and bug investigation when needed. - You are comfortable writing SQL queries to analyze data and find inconsistencies. - You work with your team to ensure that they are consistently producing value and quality software through shorter iterative development cycles. - You work with your team to improve the quality of our products, ensuring that they meet product requirements, customer needs, and SLAs. - You provide technical leadership to the team and can work with engineers to help guide them into important technical decisions. - You have experience working with engineers at different levels and have coached them in their career development. - You are customer obsessed, prioritizing their outcomes and experiences RESPONSIBILITIES: - Build and lead a highly engaged distributed team by hiring, supporting, coaching the team to deliver consistently and continuously seek ways to make an impact. - Work cross functionally primarily with product, design and support teams to set direction for the team, anticipate strategic and scaling related challenges through thoughtful long term planning - Work with your team on the iterative execution of the roadmap and build efficient & transparent processes for consistent and predictable delivery. - Coach and mentor engineers on the team to further their professional development. - Work with other engineering managers to continuously improve our organization & create a strong sense of ownership, belonging and inclusivity. IN THE FIRST MONTH, YOU'LL: - Get up to speed on our current technical projects - Meet every contributor on your team and understand what their areas of expertise are - Meet EMs and PMs from other teams to understand what those teams are doing. - Work with your team and understand how we do iterative development and the team processes - Collaborate with your design and product peers to understand current team priorities. - Schedule 1:1’s with your team to get to know them better WITHIN THE FIRST 3 MONTHS, YOU'LL: - Have shipped your first big feature and learned about what worked (and what didn't) - Collaborate with the product and design team and deliver quarterly planning - Understand how RevenueCat is used by customers and the areas of focus for your team to help build a better customer experience. - Work with your team to define milestones and deliverables and ensure that the team is shipping iteratively. - Understand the short and long term goals of your team, and help them with their career planning and progression - Work with the recruiting team and your peers to hire for the company. WITHIN THE FIRST 6 MONTHS, YOU'LL: - Have established and refined processes to enable shipping fast and reliably - Understand the team dynamics and be able to predict team capacity around project execution and are now planning ahead for the team - Champion technical improvements and debt reduction alongside feature development - Be part of technical discussions and guide the team to come to an optimal solution WITHIN THE FIRST 12 MONTHS, YOU'LL: - Have built domain knowledge and can easily debug, route and prioritize any incoming triage issues - Have established clear communication guidelines within the team to enable open and honest communication - Have helped bring in the right talent to RevenueCat through interviews, sourcing and screening for candidates who are aligned with our company values - Have built trust with the team through relationship building, mentoring and coaching and providing them opportunities and timely feedback to help them grow - Have a thorough understanding of how our product works and are able to communicate and guide the team in planning and prioritizing work and finding opportunities WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

About the team The KYC team focuses on driving operational excellence by automating and optimizing processes for Airwallex’s internal ops teams. They build tools and systems to streamline user onboarding and registration approval, predict and mitigate user risk (including blocking malicious users), and leverage AI and automation to enhance the efficiency of internal operations. What you’ll do As an Engineering Lead / Manager in the KYC team, you will play a key role in developing and optimizing critical systems and tools to improve user onboarding, automate manual operations, and enhance risk detection. You will work closely with product, operations, and engineering peers to deliver impactful technical solutions at scale. You will mentor and guide others as the team grows. This role is based in Singapore. Responsibilities: 1. Design, build, and maintain scalable automation tools and systems that improve internal operational efficiency and customer onboarding experience. 2. Develop and implement AI and data-driven solutions to predict user risks and prevent fraudulent/malicious activities. 3. Collaborate with stakeholders (product managers, operations, compliance, and other engineering teams) to define requirements and deliver impactful solutions. 4. Participate in architectural discussions and code reviews, contributing to high-quality engineering standards. 5. Continuously improve system reliability, performance, and scalability. 6. Serve as a technical role model for junior team members and support their technical growth when needed. Who you are Minimum qualifications: 1. Bachelor’s degree in Computer Science or related fields. 2. At least 5+ years of software engineering experience. 3. Strong ability to quickly understand complex business processes and propose effective technical solutions. 4. Excellent organizational and communication skills, with proven ability to collaborate across different teams and stakeholders. 5. Solid software engineering skills, with experience in backend or frontend development using Kotlin/Java/React/TypeScript. 6. Hands-on experience in building scalable, robust automation or workflow systems. 7. Self-driven and proactive in identifying problems and driving improvements. Preferred qualifications: 1. At least 1+ year of experience leading or mentoring engineers, ideally as a team lead or project lead. 2. Experience applying AI or machine learning techniques to solve real-world problems, especially in automation or risk detection scenarios. 3. Familiarity with commonly used automation and workflow tools in cloud environments (e.g., AWS, GCP, Kubernetes, CI/CD pipelines). 4. Experience mentoring or guiding junior engineers in a technical capacity. 5. Previous experience working in fintech, payments, or a fast-paced startup environment. 6. Familiarity with compliance, risk control, or onboarding related business domains is a plus.

Location: Remote (Global) Looking to join a world-class blockchain development team? Ava Labs makes it simple to deploy high-performance solutions for Web3, led by innovations on Avalanche. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks. Ava Labs is redefining the way people create value with Web3. Join us as we empower people to easily and freely digitize all the world’s assets on one open, programmable blockchain platform. Lead the engineering org building Fortary's institutional digital asset platform: custody, trading, lending, staking, and treasury management for regulated financial institutions. You'll own the architecture and technical strategy for our distributed MPC custody system, grow the team, and partner with Product, Security, and executive leadership to ship secure, resilient infrastructure at institutional scale. This is a leadership role at the intersection of distributed systems, applied cryptography, and institutional finance. You set technical direction, you're accountable for what ships, and you build the org that ships it. What you'll do - Lead multiple teams delivering Fortary's custody, transaction authorization, key management, wallet infrastructure, and blockchain integrations - Own the architecture and roadmap for the distributed MPC custody platform, including disaster recovery, governance, and transaction policy controls - Partner with Product, Security, BD, and executives to prioritize investments against customer, regulatory, and business needs - Support multiple deployment models: managed platform and licensed software - Ensure engineering practices meet the security, compliance, and governance bar required as Fortary moves toward chartered-institution status - Lead incident response for outages, security events, and key management scenarios - Hire, mentor, and grow engineering managers and senior engineers - Drive adoption of AI-assisted engineering across the org What you'll bring - 10+ years in software engineering, 5+ leading teams shipping production-scale secure distributed systems - Track record owning large-scale, security-critical platforms from architecture through production - Deep expertise in modern cryptography and secure key management: MPC, threshold signatures, TEEs, HSMs - Experience building cloud-native systems (Kubernetes, IaC, CI/CD, observability) with security and resilience as first-order concerns - Fluency in the compliance frameworks for regulated finance: SOC 2, ISO 27001, NIST, AML/KYC, and awareness of the SEC/CFTC/OCC/MiCA landscape - Experience across digital asset infrastructure: custody, trading, staking, treasury, and blockchain settlement - Ability to communicate credibly with executives, institutional customers, auditors, and regulators Bonus - Experience scaling an org toward a chartered or licensed financial entity - Background delivering both managed-service and licensed-software products (**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.) WHY AVA LABS? If you've ever thought about joining an early stage Web3 company - this is it! We're a global, world-class team of experts in computer science, economics, finance, marketing, and law with offices in New York City and Miami. We're highly passionate about Web3 and redefining the way people build and use finance and decentralized applications of all kinds. The company received early-stage funding from Andreessen Horowitz, Initialized Capital, and Polychain Capital, with angel investments from Balaji Srinivasan and Naval Ravikant. Join us and be a pioneer in a new technology that will have implications across a range of verticals such as finance, gaming, investing, collectibles, among many others. Ava Labs is committed to diversity in the workplace and we’re proud to be an Equal Opportunity Employer. We do not hire on basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided on the basis of qualifications, merit, and business need.