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As a Customer Success Engineer at vCluster, you aren't just managing accounts — you are the primary architect of customer outcomes after the deal closes. Your Role and Impact Onboarding Ownership: Lead end-to-end customer onboardings — from the sales handoff through to project close.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a Product Manager, Spark Projects to join our Product Team and lead a new Supabase project type built for how agents use infrastructure. Agents are creating an unprecedented amount of software, and every app, prototype, preview, and experiment needs a backend from the moment it’s created. Spark projects provision in a second, scale down when idle, and are cheap to enough to use liberally, guilt-free. while keeping the Supabase interface agents already know. Some of these projects will be small and short-lived while others will grow and graduate to larger instances on Supabase. This role owns establishing Spark as the default starting point for agent-built software and how projects grow from an early experiments into production workloads on Supabase. WHAT YOU’LL BE RESPONSIBLE FOR - Own the product strategy and roadmap for Spark projects, from early MVP through general availability. - Make Spark effortless for agents and the platforms they run on, so a backend exists the moment an idea does. - Define the path from experiment to production, including how projects get claimed, upgraded, and grown into the full Supabase platform. - Shape packaging and pricing with Engineering, Growth, and Finance so Spark is economical at very large scale. - Partner closely with Supabase for Platforms customers to understand their needs and bring Spark to them first. - Define what success looks like, instrument it end to end, and let the data guide what gets built next. YOU MIGHT BE A GOOD FIT IF YOU - Have 5+ years of product management on developer tools or infrastructure, or are an ex-founder with strong product instincts. - Have a strong point of view on agent-driven development and how it changes what developers and platforms need from a backend. - Know your way around AI Evals, controlled experimentation, and data analysis. - Are biased toward speed and would rather ship, learn, and iterate than perfect a spec. - Build with what you own and form opinions through first-hand use. - Use AI tools to compress research, drafting, and feedback synthesis so you can focus on judgment calls. - Work async by default, making decisions in writing in a fully remote team. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote, EMEA; Europe Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a creative and driven German-Speaking Commercial Account Executive to help grow our customer base of developer-first startups. This role is perfect for someone who thrives in startup environments, enjoys navigating technical sales cycles, and wants to work closely with founders and builders using open source tools. You’ll manage full-cycle sales, partner cross-functionally to ensure smooth onboarding, and help define what modern sales looks like at Supabase. You Will: - Own the full sales cycle from lead to close - Run technical discovery and align on business outcomes - Partner with Sales Engineers and Product to demo capabilities - Educate customers on how Supabase fits into their stack - Build pipeline and consistently hit revenue targets We’re Looking For: - 2-5 years experience in a similar technical sales role - Strong understanding of developer workflows or infrastructure products - Ability to run a creative, value-driven sales process - Comfortable talking to founders, engineers, and technical buyers - Self-starter who thrives in fast-paced, ambiguous environments - Business-Level German WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

We are looking for a skilled, motivated, and proactive Project Manager to join our Project Management and Strategy Development Division at .

Location: Remote, Global Workplace: Remote About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a Product Manager, Administration & Governance to join our Product Team and make Supabase the default starting point for software built inside a company. Supabase already spreads from the bottom up: someone has an idea, creates a project, and builds something useful. Inside most companies, Supabase starts the same way: someone has an idea, creates a project, and builds something useful. The next step is making that momentum company-wide: one platform where anyone can start building, and where IT can see what’s running, who owns it, and what it costs. You’ll own how companies run Supabase as their internal development platform: approved by IT and easy for anyone in the company to use. You’ll make it possible for people and the agents they work with to start building without waiting on infrastructure, while giving platform, IT, and security teams the controls they need to say yes. The goal is to make the approved path the easiest path, from an early experiment to a production application, with the controls companies need built in. WHAT YOU’LL BE RESPONSIBLE FOR - Own the product strategy and roadmap for internal innovation, from a company’s first IT-approved rollout to adoption across teams and business units. - Make getting started self-service, whether someone creates a project in Supabase, through an internal developer portal, or with an agent. Give builders the access and infrastructure they need without a ticket for every project. - Steer scattered usage into a manageable company-wide platform. Give companies one view of everything they run on Supabase. Shape how ownership, delegated access, and boundaries work so teams can move independently as usage grows. - Partner closely with platform, IT, security, and finance teams to understand what it takes to approve Supabase and keep it approved. Translate their needs into practical identity, policy, audit, and spend controls that don’t slow builders down. - Define the path from experiment to production, including project ownership, access, and the guardrails that change as an application becomes important to the business. - Work with Engineering, Design, Sales, and Customer Success to turn early customer rollouts into a repeatable experience, rather than a new custom integration for every company. - Define what success looks like, instrument it end to end, and let the data guide what gets built next—from time to first project and self-service adoption to production usage and expansion across the company. YOU MIGHT BE A GOOD FIT IF YOU - Have 7+ years of product management on developer tools, infrastructure, or internal developer platforms. - Have built self-service products that developers love and platform or IT teams trust. You understand both the person trying to ship an app and the team responsible for how it runs. - Can reason about identity, permissions, organization boundaries, and usage attribution, and turn those systems into workflows people can actually understand. - Have a strong point of view on how agents change who can build software inside a company and what an internal development platform needs to make that possible. - Know your way around controlled experimentation and data analysis, and can connect easier adoption to sustained product use. - Are biased toward speed and would rather ship, learn, and iterate than perfect a spec. - Build with what you own and form opinions through first-hand use, from creating a project to configuring the policies around it. - Use AI tools to compress research, drafting, and feedback synthesis so you can focus on judgment calls. - Work async by default, making decisions in writing in a fully remote team. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

We're looking for a game designer focused on narrative and quest design to join a new HOPA (hidden object puzzle adventure) project. Write synopses and break them down into quest flowcharts.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a Software Engineer, AI Tooling Infrastructure to join our AI Tooling team and help build and run the backend services behind Supabase’s AI products. The Supabase MCP server is one example of what the team runs in production, alongside the services that support agent skills and the dashboard assistant. You’ll work closely with the Platform, SRE, Auth, Billing and Edge Functions teams, and with the engineers on the AI Tooling team who build the product surfaces. The AI Tooling team runs its own services in production and carries its own on-call. Traffic from AI clients and agents behaves differently from traffic from people: hundreds of calls a minute, retry loops, and no reading of deprecation warnings. This role makes sure the services they use are reliable, correctly authorized and observable. It is a systems and infrastructure role rather than a product AI role, and it is not an SRE role. You will build and operate these systems, not only advise on them. This role is ideal for someone who thrives in async, fast-paced environments, owns what they ship in production, and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: - Build and operate the production backend services behind Supabase’s AI products, including the MCP server: deployment, scaling, configuration and release. - Take ownership of how those services are structured, including splitting or reshaping a service when that makes it safer to run and easier to change. - Define, measure and meet reliability targets for the services the team runs. Set SLOs with the SRE team, track error budgets, and use them to decide what to fix first. - Participate in the AI Tooling team on-call rotation, and be a first responder for incidents in those services. Investigate, fix, coordinate with other teams during incidents, and write the follow-ups and runbooks. - Work the AI Tooling team support queue alongside on-call, and turn recurring issues into fixes rather than repeated manual answers. - Own authentication and authorization for AI and agent clients: OAuth apps, scoped tokens, and permissions that make sense for agents as well as humans, including how we change or deprecate a permission without breaking existing integrations. - Own observability for the services the team runs: metrics, traces, logs, dashboards and alerts, so we find problems before customers do. - Handle capacity and abuse for agent traffic: rate limits, cost and safety controls, and behavior under load or when a dependency degrades. - Improve the architecture of the services the team owns as they grow, including splitting or reshaping a service when that makes it safer to run and easier to change. - Work with the Platform team on shared code, review ownership and release process, and with the SRE team on infrastructure, alerting and incident practice. - Contribute to the code of the AI Tooling team’s tools, such as the MCP server, where it affects reliability and security, in partnership with the engineers who own the product surface. YOU MIGHT BE A GOOD FIT IF YOU Must have: - Have 5+ years of experience building and running backend services in production, and have carried on-call for them. - Write strong TypeScript or Go, and are comfortable working in the other. - Have designed and operated APIs with real consumers: versioning, error handling, rate limiting, and backwards-compatible change. - Know OAuth, OIDC, JWT and API authorization well enough to debug them in production and to explain where implementations commonly deviate from the spec. - Have a good understanding of PostgreSQL and relational databases. - Are comfortable with CI/CD, Docker and containerized deployments, and with infrastructure as code. Any tool is fine. - Can debug across services: follow a slow or failing request through several systems using metrics, traces and logs. - Communicate clearly in writing, work with a wide range of stakeholders, and thrive in async, globally distributed teams. - Are comfortable navigating ambiguity and moving quickly. Pick your centre of gravity. We expect you to be deep in at least one of these, and to tell us which: - APIs and auth: You have designed permission models, token scopes or OAuth flows for third-party or machine clients, and you have migrated them without breaking users. - Operations: You have run production services yourself: carried the pager, written alerts and runbooks, used SLOs or similar to decide what to fix, and made shared systems less risky over time. - Gateways and distributed systems: You have built or run proxies or gateways, or debugged hard failures across services (retries, partial failures, upstream outages, fail-open vs fail-closed decisions), and you can reason about load and degradation. Nice to have: - Experience with agent tooling (MCP or similar), or serving traffic from AI agents and LLM clients. - Experience moving a service out of a larger codebase while keeping existing clients working. - Experience with Grafana, OpenTelemetry, Logflare or a similar observability stack, and real SLO work. - Open-source contributions, especially to Node.js, Go, TypeScript or API tooling. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

The Role We're looking for a Product Manager to own core parts of the Duvo platform – the durable, repeatable primitives that let AI agents execute end-to-end work for enterprises.

The AI Security Sales Executive is a quota-carrying sales role dedicated to Abnormal's AI Security suite: five products built to help customers govern AI, secure AI, and defend against rogue AI. Own AI Security in your region.

We're hiring an NCD Product Line Sales Specialist to own and accelerate Rubrik's Unstructured data protection business within a defined territory. Own the NCD product line number:

As a Product Engineer at Dropbox, you will play a pivotal role in shaping the future of collaboration and file sharing. Your responsibilities will revolve around developing and enhancing our suite of Dropbox Products to deliver exceptional user experiences.

We are seeking an L4 Capacity Planning Lead to join Coinbase's Compliance Workforce Management team. This role is central to translating volume trends, staffing assumptions, and business inputs into actionable short- and medium-range capacity plans that help our compliance operation meet regulatory demand efficiently and cost-effectively.

As a Distributed Systems Engineer at Ritual, you'll be instrumental in building and scaling our heterogeneous blockchain infrastructure. Design and implement distributed systems components for Ritual's heterogeneous compute network.

As a Senior Associate, Broker Dealer Operations, you'll join the Coinbase Capital Markets (CCM) team and serve as a subject-matter expert within the operational engine supporting Coinbase's U.S. equities brokerage business.

The Technical Support Engineer 2 (TSE2), Triage & Discovery is the front line of Alloy’s technical support experience. Serve as the first technical point of contact for incoming support requests—respond quickly, ask targeted follow-up questions, and build a clear understanding of what the customer actually needs.

As a Developer Experience Engineer at Ritual, you will architect and build the foundational tools that enable developers to efficiently build on our infrastructure. Design and implement best-in-class development frameworks that do for AI-enabled chains what Foundry did for the EVM.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As an Intermediate Backend Engineer on the GitLab Orbit team, you'll help build and operate a graph data service that supports GitLab Duo agents, analytics, and architecture-level features across GitLab.com, Dedicated, and Self-Managed deployments. You'll join a Rust-first team that values clear ownership, thoughtful system design, and rigorous thinking about data and reliability. The Knowledge Graph service is a Rust backend that builds a property graph from GitLab’s software development lifecycle (SDLC) and code data. It uses ClickHouse, NATS JetStream, and the Data Insights Platform. It exposes secure graph queries and MCP tools used by AI agents and product features. In this role, you’ll deliver features and improvements in well-scoped areas, learn the broader architecture, and contribute to reliability, observability, and operational readiness. In your first year, you’ll take clear ownership of specific components or features (for example, parts of the SDLC indexing pipeline or query paths). You’ll help reduce single points of failure with better tests and runbooks, and you’ll help the team ship analytical services that are easier to maintain and evolve over time. What you’ll do Implement and iterate on backend features in the Rust-based Knowledge Graph service, including changes to the query engine, SDLC and code indexing flows, and API endpoints (including MCP endpoints) under guidance from senior and staff engineers. Maintain integrations between Knowledge Graph and the rest of the GitLab platform, working in areas that touch GitLab Rails, the Data Insights Platform (Siphon, NATS, ClickHouse), and GitLab Duo Agent Platform. Contribute to system design discussions by proposing options, raising questions, and documenting decisions, with a focus on reliability, scalability, and maintainability for analytical graph workloads. Improve the operational maturity of the service by adding or enhancing metrics, logging, runbooks, alerts, and small readiness tasks, and by participating in on-call rotation as appropriate for your level and experience. Collaborate asynchronously with product, data, infrastructure, security, and AI counterparts to clarify requirements, align on scope, and ship features safely for customers and sustainably for the team. Use AI-assisted development workflows responsibly (for example, using Knowledge Graph-backed agents and internal Duo tooling), and share what works with the team while keeping a strong focus on code quality and correctness. Participate in code reviews, knowledge-sharing sessions, and pairing to both learn from others and help maintain consistent standards across the codebase. Contribute across the stack when needed, including occasional Ruby work for Rails integration and authorization paths, or small frontend changes related to Knowledge Graph features (for example, Software Architecture Map UI plumbing). Take part in on-call or operational support where your team’s ownership model requires it. What you’ll bring Professional experience building and maintaining backend systems in production, with an understanding of reliability, maintainability, and how to support services over time (for example, incident response and follow-ups). Proficiency in at least one modern backend language and strong interest in Rust, with either prior Rust experience or clear evidence you can ramp quickly and deliver in a Rust-first, performance-sensitive codebase. Some exposure to distributed data or analytics systems (for example, OLAP databases, Kafka- or NATS-style messaging, or change data capture (CDC) pipelines), or strong motivation to develop those skills in this role. Interest in graph data modeling and query patterns (property graphs, multi-step (n-hop) traversals, aggregations), and willingness to learn the tools and concepts used in Knowledge Graph over time. Practical experience (or strong interest) using AI tools in day-to-day development, along with a thoughtful approach to validating outputs and integrating AI into your workflow. A language-agnostic mindset and evidence that you can pick up new languages and frameworks as needed (for example, Ruby, Go, or TypeScript/Vue where the work touches adjacent systems). Solid fundamentals in system design for your level, including the ability to reason about trade-offs, ask good questions, and align your implementation work with documented architectural decisions. Comfort working in a low-process, high-ownership environment where you take responsibility for your work, refine problem statements with teammates, and communicate progress clearly in writing across time zones in an all-remote team. About the team GitLab Orbit sits within the Data Engineering organization. We work closely with partners across AI (Duo Agent Platform), analytics, infrastructure and delivery, and security because our work spans many parts of the platform. We collaborate asynchronously rather than following a feature factory model. A key challenge for us right now is scaling sustainably as usage grows and team members take time off. That includes hardening multi-tenant behavior. At the same time, we're bringing Knowledge Graph to The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $162,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Reports to: Manager, Renewals This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager. What You’ll Do Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure. Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next. Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations. Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using. Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified. Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule. Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified. Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment. Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving. Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework. Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting. Prioritize tasks with guidance from more senior team members to drive quality, timely results. Contribute to team goals by working collaboratively with peer RM’s. What You’ll Bring Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms. Developing understanding of GitLab's way of working, values, and high-performance culture. Awareness of GitLab's remote work best practices. Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction. Strong attention to detail and organizational skills; comfortable managing many renewals at once. Clear written and verbal communication skills. Ability to follow defined processes and frameworks while flagging exceptions appropriately. Collaborative mindset and openness to feedback and coaching from senior teammates and manager. The ability to travel for events such as trainings, team offsites, customer meetings, etc. About the team The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $53,760 — $105,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .