Инфраструктура и безопасность вакансии - удалённо

Задачи: — Наставничество и коучинг технической команды. — Поиск лучших способов решения технических проблем и проектирование решений, не боясь бросать вызов статус-кво. — Предоставление дорожной карты для внедрения практик разработки ПО для повышения качества кода. — Выявление узких мест в процессах разработки и деплоя. — Руководство проектами по планированию времени доставки, улучшению качества кода и эффективности процессов. — Реализация планов через стандартизацию кода и автоматизацию процессов. — Руководство развитием знаний по управлению конфигурациями платформ и устранению неполадок. — Ведение команды DevOps для предоставления последовательных и комплексных решений организации. — Сотрудничество с остальной командой DevOps для достижения единых решений. Требования: — Отличные навыки кодирования и скриптинга (Bash, Perl). — Опыт реализации масштабируемых облачных архитектур на современных облачных контейнерных платформах (PaaS/SaaS). — Знание облачной инфраструктуры (AWS, Azure) и инструментов управления кластерами, таких как Kubernetes. — Опыт работы с контейнерами (Docker, OpenShift) и инструментами CI (Jenkins, Hudson, Maven, Ant, Git, Sonar). — Опыт работы в Agile-разработке, предпочтительно с опытом архитектора решений или аналогичной роли. — Опыт работы DevOps или SRE лидером в кросс-функциональной Agile-команде. — Готовность пробовать новые решения вне стандартных. — Культура доверия, свободомыслия и полной прозрачности. — Смелость и готовность бросать вызов статус-кво. Условия: — Полная занятость. — Удалённая работа из Бриджтауна, Барбадос.

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. AGENTIC ENGINEERING PLATFORM ENGINEER   Developer Productivity · AI Coding Agents · Developer Platform   🎯 Your main goal will be to keep n8n operating as an AI-native engineering organization where agents are embedded across the development cycle; helping teams plan, build, test, review, learn, and improve. You’ll do this by maintaining and evolving the platform foundations, tools, guardrails, and team processes that make agentic development safe, measurable, and sustainable. Working with Developer Platform, Security, AI/Agents, Architecture, and product engineering teams, you’ll help teams continuously adopt what works from frontier AI and make success visible through faster feedback loops, better quality, stronger resilience, and more learning from what we ship: BUILD THE PAVED ROAD FOR AGENTIC DEVELOPMENT - Define safe task categories for autonomous agents, including what they can attempt, what they should never touch, and where additional review is required. - Design and implement isolated execution environments where agents can work without exposing secrets or accessing sensitive systems unnecessarily. - Build pilot workflows that allow selected Linear issues to be picked up by agents, tested, and converted into useful draft PRs. MAKE N8N'S MONOREPO AGENT-READY - Create and maintain repo instructions, agent playbooks, ownership metadata, coding guidelines, and documentation that improve agent performance. - Continuously improve developer workflows, repo structure, testability, and documentation based on where agents succeed, fail, or create reviewer friction. - Partner with Architecture and senior engineers to define boundaries, dependencies, and areas where agents need more context or tighter constraints. INTEGRATE AGENTS INTO ENGINEERING WORKFLOWS - Integrate agentic workflows with Linear, GitHub, CI, test infrastructure, and developer review processes. - Design PR evidence templates that help reviewers understand what changed, why, what tests ran, what risks remain, and where human judgment is needed. - Partner with Security, AI/Agents, Developer Platform, and product engineering teams to define guardrails for sensitive areas like auth, billing, permissions, and data handling. MEASURE QUALITY, SAFETY, AND ADOPTION - Create benchmarks from real historical engineering tasks to evaluate agent output quality, failure modes, test pass rates, review burden, and production risk. - Define quality signals and adoption metrics such as draft PR usefulness rate, reviewer acceptance rate, CI pass rate, rework rate, and developer satisfaction. - Use data and feedback from pilot teams to improve agent workflows, reduce unsafe attempts, and build trust across engineering. REQUIREMENTS MUST-HAVES - 🧠 Autonomous coding agents: You have experience with autonomous coding agents, AI coding platforms, agent orchestration systems, or internal AI developer tooling. - 🤖 Agentic development experience: You have practical experience building, deploying, or operating AI-assisted or agentic software development workflows that work with developers not besides them. - 🛠️ Strong engineering foundations: You have a strong software engineering background, ideally in platform engineering, developer experience, infrastructure, tooling, CI/CD, or engineering productivity. - 🧭 Ambiguity leadership: You’re comfortable leading a first-of-a-kind technical initiative from problem definition through pilot, adoption, measurement, and iteration. - 🔁 Modern engineering workflows: You deeply understand GitHub, CI, testing strategies, code review, monorepos, issue tracking, developer environments, and release risk. - 🔐 Safety-first judgment: You have strong judgment around permissions, secrets, sandboxing, sensitive code paths, and human-in-the-loop review. - 📊 Measurable systems thinking: You know how to design benchmarks, quality signals, failure-mode tracking, and adoption metrics. - ✍️ Clear written communication: You’re strong at writing repo instructions, playbooks, PR evidence templates, technical proposals, and alignment documents. - 🤝 Cross-functional influence: You have credibility with senior engineers and can influence across Platform, Product Engineering, AI, Security, and Architecture without formal authority. NICE-TO-HAVES - 📦 TypeScript monorepos: You have worked in a large TypeScript, Node.js, or JavaScript monorepo. - ⚙️ Developer platforms: You have experience with GitHub Actions, Linear, automated testing infrastructure, preview environments, or internal developer platforms. - 🛡️ Security-aware platform engineering: You have worked on sandboxing, secrets management, least-privilege access, or sensitive code ownership. - 📏 AI evaluation: You have created evaluation frameworks, benchmarks, or quality metrics for AI-generated code or automation systems. - 🌍 Open-source communities: You have experience contributing to open-source or source-available projects with active developer communities. - 🏢 B2B SaaS context: You understand environments where reliability, permissions, data handling, and customer trust are central. - 🔗 Workflow automation: You’re familiar with workflow automation, integration platforms, AI orchestration, or developer-facing products. Why join us? At n8n, you’ll help define how autonomous AI agents become a trusted part of engineering inside one of Europe’s fastest-growing AI-native infrastructure companies. Your work will shape the platform foundations, safety model, evaluation framework, and developer workflows that determine whether agents can contribute meaningfully to production engineering without lowering the quality bar. You’ll join a remote-first team with high autonomy, high visibility, and a strong builder mindset. Because this is a first-of-a-kind role, you’ll have the opportunity to set direction, influence engineering culture, and create learnings that may inform both internal engineering productivity and n8n’s external product thinking. Sound like a challenge you’re excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Задачи: — Планирование и проектирование масштабируемой сетевой инфраструктуры компании, развитие команды и операционных процессов. — Обеспечение стабильной, отказоустойчивой и безопасной работы сети, включая межфилиальную связь и удаленный доступ. — Администрирование корпоративной IP-телефонии (Xorcom). — Управление беспроводной сетью Wi-Fi (контроллеры Eltex SoftWLC). — Обеспечение информационной безопасности сетевого периметра. — Контроль доступности и производительности сетевых сервисов, ведение технической документации и разработка схем сети. Требования: — Глубокое знание стека TCP/IP, модели OSI. — Уверенное владение протоколами маршрутизации: BGP (iBGP, eBGP), OSPF, GRE. — Понимание работы протоколов резервирования шлюзов (HSRP, VRRP) и агрегации каналов (LACP, Etherchannel). — Опыт анализа трафика (tcpdump, Wireshark). — Опыт администрирования оборудования Cisco (включая ASA), Huawei, Eltex, MikroTik. — Опыт работы с продуктами UserGate (межсетевые экраны) и S-Terra (криптошлюзы/VPN) будет преимуществом. — Администрирование серверных ОС: Windows Server, Linux (любой дистрибутив). — Понимание сервисов каталогов и аутентификации: AD, Tacacs, Radius. — Настройка DNS, DHCP, GP. — Опыт работы с системами виртуализации (VMWare). — Опыт построения территориально распределенных и отказоустойчивых сетей. — Знание серверного оборудования Dell, систем хранения данных (СХД) и сетевых хранилищ (Synology, QNAP). — Опыт работы с системами мониторинга (Zabbix, NetXMS). — Понимание принципов информационной безопасности и опыт внедрения технических средств защиты (NAT, ACL, port security, DHCP snooping, ARP Inspection, IPSec). — Знание VLAN, STP, LLDP, SIP. — Опыт построения и управления Wi-Fi сетями (Eltex SoftWLC). — Знание IP-телефонии Xorcom. — Умение проектировать и визуализировать сети (составление схем в любых редакторах). — Системное мышление, ответственность за результат, готовность развивать команду. Первоочередные задачи: — Модернизация границы сети (Интернет-периметр): замена существующих решений на межсетевые экраны нового поколения (NGFW) отечественного производства UserGate. — Модернизация каналов связи (VPN): реорганизация защищенных каналов связи между офисами. — Замена устаревшего оборудования на сертифицированные криптошлюзы S-Terra для обеспечения соответствия требованиям информационной безопасности. Условия: — Работа в аккредитованной ИТ-компании. — Удаленный формат работы с приездом в офис и производственные локации при необходимости. — Оформление по ТК РФ с первого дня. — График работы: 5/2, 8-часовой рабочий день. — Корпоративное обучение, возможность профессионального роста.

Задачи: — Разработка и поддержка текущей инфраструктуры и CI/CD пайплайнов с использованием GitLab CI и ArgoCD — Поддержка развертывания приложений в тестовых и производственных средах — Настройка мониторинга и логирования, помощь в расследовании инцидентов Требования: — 7+ лет опыта в DevOps — Глубокий практический опыт работы с AWS SDK, Kubernetes, Docker и Terraform — Опыт работы с Helm, GitOps и инструментами мониторинга — Практические знания Linux, сетевых технологий и скриптов на Shell или Python — Английский C1 — Опыт работы с DevSecOps, Ansible или Go будет плюсом

Задачи: — Поддержка клиентов на всех этапах: onboarding, консультации по интеграции API, тестирование (sandbox/demo), запуск в продуктив — Ежедневное общение с клиентами на английском и русском языках с использованием CRM HubSpot и Freshchat: ответы на вопросы по продукту, помощь с дашбордом, решение проблем — Перевод запросов клиентов, жалоб и предложений по функционалу в тикеты Jira (с багами и требованиями с шагами воспроизведения и критериями приемки), координация приоритетов с командой разработки — Выступать связующим звеном между клиентами и технической командой, менеджером продукта, командами аккаунт-менеджмента и бизнес-развития — Расследование расхождений в транзакциях, балансах и отчетности, мониторинг метрик продукта и инцидентов, включая SQL-запросы и подготовку экспортов данных для сверки — Управление эскалациями с внешними провайдерами Требования: — 1–2 года опыта в техническом аккаунт-менеджменте или поддержке в финтехе — Опыт работы с финтех-продуктами (платежные решения, банковские продукты, виртуальные карты или подобное) — Английский на уровне Intermediate и выше — Русский язык обязателен — Опыт работы с API: аутентификация, построение запросов (Postman/curl), чтение технической документации — Опыт работы с Jira и Confluence — Умение писать понятные баг-репорты и требования — Базовые знания SQL для анализа данных и сверки Условия: — Удаленная работа — Компенсация занятий по английскому языку — Гибкий старт рабочего дня

Location: Serbia; Latvia; Lithuania; Ljubljana; Moldova; Belarus; Georgia; Kyrgyzstan; Uzbekistan; Azerbaijan; Armenia; Czech Republic; Portugal; Spain; Dubai Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. About the role We're looking for a Linux Administrator to join our Infrastructure team, responsible for building, operating and continuously improving all of our infrastructure services — from core services to observability and private clouds. Our infrastructure supports the stable operation of a large-scale trading platform and includes 2,000+ virtual machines and 300+ physical servers, running predominantly on Ubuntu. The stack ranges from core services like LDAP, PowerDNS and NTP, to an observability stack (Prometheus, Thanos, Loki, Grafana, Jaeger) and private clouds based on OpenStack and Kubernetes, as well as services such as GitLab, Artifactory and Vault. You’ll work in a team of experienced infrastructure engineers, using Scrum and Agile practices, with two-week sprints and a strong focus on automation, reliability and continuous improvement. The position is full-time remote, with a flexible start time — anytime before 12:00 pm EET/EEST. Why this role? You’ll be part of the team responsible for the production environment behind products used by millions of users, working directly with development teams, helping them troubleshoot infrastructure-related issues and keep their services running reliably in production. It’s a good fit for an engineer who enjoys troubleshooting, automation and making infrastructure more reliable and scalable, rather than simply maintaining servers. Tasks Oversee various services and associated infrastructure components, including DNS, Gitlab, Artifactory, Vault, Loki, Prometheus etc; Perform day-to-day operational tasks such as upgrades, CVE patching, backup and restore, security scans, and monitoring; Manage and support private clouds (Openstack and Kubernetes); Design, configure, maintain and troubleshoot Linux systems across different environments, including bare metal, virtual machines and containers. Resolve incidents, provide support coverage, categorize issues, conduct post-mortems, and perform root cause analysis; Ensure environments are stable and adhere to availability SLAs; Work towards reducing operational effort; Automate repetitive operational tasks and continuously reduce manual effort; Collaborate with development teams to troubleshoot infrastructure-related issues in production; Keep infrastructure documentation and operational procedures up to date; Engage in constant upskilling to stay updated with industry best practices. Requirements 3+ years of professional experience as a Linux System Administrator, DevOps Engineer, or Site Reliability Engineer, with a focus on infrastructure. Extensive experience in designing, building, configuring, and troubleshooting Linux servers across various environments (bare metal, container, cloud); Experience with Linux server configuration, maintenance and troubleshooting in production. Understanding of process control, logging and Linux service management. Experience with infrastructure services such as Vault, Artifactory, DNS and similar platform components. Proficiency with automation tools such as Chef, Ansible, or Salt; Experience with Docker, Kubernetes and containerized environments; Experience with monitoring and log aggregation tools like Grafana, ELK, or Graylog; Experience in deploying and maintaining systems on cloud solutions such as OpenStack, VMware, Proxmox, or public cloud platforms such as AWS, GCP, Azure. Skilled in scripting languages such as Bash and Python; Familiarity with configuring various servers and databases, including Apache Tomcat, Nginx, MySQL DB, PostgreSQL, Kafka, RabbitMQ, etc; Experience with DevOps tools and CI/CD workflows. At least C1 in Russian and B1 in English. Nice to have Hands-on experience with Kubernetes, including troubleshooting workloads and cluster-related issues. Hands-on experience with OpenStack, including deployment, configuration, maintenance or troubleshooting of private cloud environments. Hands-on experience with Chef. Experience with GitLab CI/CD, Jenkins or GitHub Actions. Experience working with fintech/trading, or other high-load and mission-critical systems. We offer Full-time remote work (service provider contract). Competitive compensation (EUR). Flexible working hours. Corporate AI subscriptions (Claude, Gemini, GPT, etc.). Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency. A strong team of engineers. Positive and friendly atmosphere. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

Phantom is a fintech company developing the multichain crypto wallet Phantom, popular in the Web3 industry. The company operates fully remote with about 180 employees and is backed by a $150M Series C investment. Responsibilities: — Own and improve security across Phantom’s multi-account AWS environment, including IAM, Identity Center, networking, compute, storage, secrets, logging, and organization-level guardrails. — Secure production Kubernetes environments on Amazon EKS, including cluster configuration, workload identity, RBAC, admission controls, network boundaries, secrets, container security, and tenant isolation. — Design least-privilege access models for engineers, services, and automation. — Build scoped, auditable, and time-bound access paths for sensitive production systems. — Protect infrastructure supporting products handling sensitive data and high-value operations. — Lead security design for new infrastructure, platform services, and major architectural changes. — Build reusable security controls using Pulumi, Terraform, Kubernetes policy engines, and automated configuration validation. — Harden CI/CD and supply chain security including GitHub Actions, workload federation, build runners, dependencies, artifacts, signing, provenance, and production environment access. — Build security automation tools to identify and remediate cloud and Kubernetes risks at scale. — Apply AI-assisted workflows to improve analysis, coverage, or response speed. — Partner with Infrastructure, SRE, Developer Experience, and product engineering teams to establish practical platform-security standards. Qualifications: — 7+ years experience in platform security, cloud security, infrastructure security, security engineering, or related roles. — Deep hands-on experience securing production AWS environments, including IAM, resource policies, workload identity, network security, secrets management, logging, and organization-level controls. — Deep experience securing Kubernetes in production, preferably Amazon EKS, including RBAC, workload identity, admission policy, network policy, pod security, secrets, and cluster hardening. — Experience designing or securing mission-critical systems with significant customer or business impact. — Strong understanding of identity, authorization, least privilege, isolation, and blast-radius reduction. — Experience securing CI/CD and software supply chains, including GitHub Actions or similar systems. — Experience writing and reviewing infrastructure as code using Pulumi, Terraform, CloudFormation, or similar tools. — Ability to write production-quality code or automation in TypeScript, Python, Go, or Rust. — High agency and ownership with ability to take ambiguous platform-security problems through to verified remediation. — Clear communication and strong partnership skills with infrastructure and engineering teams. Nice to Haves: — Experience with AWS Nitro Enclaves or other trusted execution environments. — Experience securing financial, payments, wallet, custody, or other high-value transaction systems. — Familiarity with key-management infrastructure, AWS KMS, CloudHSM, cryptographic signing systems, or secrets-management platforms. — Experience operating or securing multi-region Kubernetes and AWS environments at scale. — Familiarity with service meshes and cloud-native networking technologies such as Istio, PrivateLink, Transit Gateway, or eBPF-based controls. — Experience with GitHub OIDC, Argo CD, Helm, Crossplane, or Kubernetes-based infrastructure delivery. — Experience using cloud-security and observability platforms such as Wiz, Datadog, GuardDuty, Security Hub, or CloudTrail. — Experience building policy-as-code, automated remediation, or security tooling used by large engineering organizations. — Familiarity with blockchain infrastructure or self-custodial wallet architecture. Conditions: — Fully remote role open only to candidates based in the US and Canada. — Competitive salary range $200,000 to $250,000 per year plus equity and benefits. — Benefits include performance bonus program, comprehensive medical/dental/vision insurance with 100% coverage, stipend for remote setup, flexible hours, unlimited vacation, 401(k) plan, monthly wellness and weekly meal benefits, and global off-sites. Phantom encourages candidates of all backgrounds to apply and is committed to building an inclusive and supportive workplace.

Задачи: — Развёртывание, настройка и поддержка Linux-серверов bare-metal в дата-центрах — Создание и эксплуатация кластерных сред, включая виртуализацию, хранилища, GPU-вычисления и базы данных — Поиск и устранение сложных проблем в Linux, аппаратном обеспечении, сетях и кластерах — Оптимизация производительности по пропускной способности, задержкам, стабильности и использованию ресурсов — Мониторинг состояния инфраструктуры, выявление узких мест и предотвращение повторяющихся проблем — Поддержка полного жизненного цикла серверов: подготовка, настройка, обновления и обслуживание — Повышение надёжности и предсказуемости при сбоях, обслуживании и масштабировании — Автоматизация задач развертывания, настройки и эксплуатации, преимущественно с использованием Ansible и скриптов Требования: — Опыт администрирования и устранения неполадок Linux на практике — Опыт работы с bare-metal инфраструктурой в продакшене — Хорошее понимание анализа производительности Linux и выявления узких мест — Опыт мониторинга инфраструктуры и устранения проблем в продакшене, управления жизненным циклом серверов, автоматизации инфраструктуры, желательно с Ansible Плюсом будет: — Опыт работы с аппаратным обеспечением: BMC/IPMI, прошивки, настройка BIOS, автоматизированное развертывание ОС (PXE/netboot) — Опыт работы с виртуализационными кластерами, включая живую миграцию и высокую доступность — Опыт работы с распределёнными хранилищами, включая репликацию, ребалансировку и восстановление после сбоев дисков и узлов Условия: — Удалённая работа из любой точки мира — Гибкий график — 40 оплачиваемых дней отпуска — Конкурентная зарплата — Доступ к глобальным офисам компании — Современное оборудование и технологии

О компании и команде Продукт Дататека — это портал для работы с данными Банка. Предоставляет единый интерфейс для всего клиентского пути при работе с данными: от создания и описания данных, через поиск, получение и обработку данных до разработки и внедрения моделей в одной системе. Задачи: — Подготовка, настройка и поддержка CI/CD пайплайнов — Сопровождение команд разработки, помощь в развертывании их приложений — Поиск и устранение неисправностей в работе сервисов Требования: — Уверенное знание ОС Linux и навык работы в командной строке — Понимание принципов работы Git (управление ветками, коммиты, слияние кода) — Практические навыки работы с Docker (сборка образов, запуск контейнеров) — Базовые навыки работы с Kubernetes (понимание Pods, Deployments, Services, работа с kubectl) — Будет плюсом: знание Ansible и опыт написания простых плейбуков — Будет плюсом: знание Jenkins (понимание принципов работы, настройка простых джоб и пайплайнов) Условия: — Официальное трудоустройство по ТК РФ в аккредитованную IT компанию, белая заработная плата — Удаленный формат работы в Москве/Московской области — ДМС после испытательного срока — Корпоративное обучение, возможности профессионального развития и карьерного роста — Внутренние профессиональные сообщества и митапы для обмена опытом — Совместные активности и мероприятия (вечера настольных игр, random coffee, книжный, шахматный клубы, беговой клуб в летний сезон, онлайн йога) и другие well-being активности.

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv. Runway is hiring a Detection & Response Engineer to own how we find and stop attacks against our infrastructure, our research environment and our products. Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what you need to see to catch it. You'll join the Security team and build our detection and response program the way an engineer would: detections as code, response as automation, evidence as something you can query. This is a role with real ownership: you'll own the detection program end to end, from what we log to how quickly we close an incident. You'll report to the head of security, partner with engineers across platform and research, and shape how this function grows from here. WHAT YOU'LL DO - Own detection and response end to end: what we log, what we alert on, how we triage and how we recover - Write and tune detections as code across multiple cloud environments, Kubernetes, identity systems, endpoints and SaaS, and measure them on coverage and precision rather than alert volume - Lead incident response from the first alert through containment and forensics, then write the post-incident review people actually read - Build automation that takes toil out of triage, including enrichment, correlation, containment actions and evidence collection, and use LLM-based tooling where it holds up under audit - Monitor AI agents and developer tooling operating inside our environment, and turn that into concrete telemetry and controls - Partner with platform and research engineers so new systems ship with logging and response playbooks in place on day one - Run threat hunts and tabletop exercises against the parts of the environment that worry you most, and fix what you find - Turn incident and detection metrics into evidence for SOC 2, ISO 27001 and enterprise customer security reviews, working with our GRC team - Participate in an on-call rotation for security incidents WHAT YOU'LL NEED - Hands-on incident response experience: you've triaged live alerts, led investigations and written up what happened afterward - Experience building and tuning detections in a modern SIEM, ideally managed as code - Working knowledge of how attackers move through cloud and Kubernetes environments (IAM abuse, container escape, credential theft, supply chain compromise) and what that leaves behind in logs - Comfort writing Python, Typescript, Rust or another language to automate response work and connect security tools - Familiarity with at least one major cloud platform and with Kubernetes at the level of audit logs, RBAC and workload identity - Clear writing. Incident timelines, detection documentation and updates to leadership are all part of the job - Judgment about what to alert on, what to automate and when to wake someone up EVEN BETTER IF YOU HAVE - Experience monitoring GPU or HPC-style infrastructure, or research environments with large datasets - Experience building detections or guardrails for AI agents, LLM tooling or MCP servers - Cloud forensics experience: disk and memory acquisition, cloud audit trail reconstruction, chain of custody - Published open source detection content Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv. Runway is hiring an Infrastructure Security Engineer to secure the platform our models are trained and served on. The role covers Kubernetes platform security, cloud identity and access, software supply chain, tenant isolation in the serving layer and the research infrastructure behind our models. Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline, and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what the platform has to enforce to stop it. This is a hands-on engineering role on the Security team. You'll write policy, tooling and infrastructure code, work in the platform team's repositories, and ship controls that hold up in production. WHAT YOU'LL DO - Design and ship security controls in our Kubernetes ecosystem: admission policy, RBAC, workload identity, network policy and runtime hardening across every cluster we run - Harden the software supply chain from dependency intake through build and deploy, including package firewalling, artifact signing and provenance, and admission controls that block what doesn't pass - Own cloud IAM and identity architecture: least-privilege roles, short-lived credentials and workload federation - Secure research infrastructure and training pipelines, including access to model weights and datasets, without slowing down the people using them - Threat model new platform components before they ship and turn the findings into concrete requirements the owning team can act on - Build guardrails for AI agents and developer tooling operating inside our infrastructure - Write infrastructure as code and policy as code, and treat security configuration with the same review and rollout discipline as any other change - Give the incident response team what they need when infrastructure is involved: fast answers about how a system works and what to shut off WHAT YOU'LL NEED - Hands-on experience securing Kubernetes in production: you've written admission policies, debugged RBAC and workload identity problems and understand how a cluster gets compromised - Working knowledge of cloud IAM and networking on at least one major cloud platform, including how identity federation and short-lived credentials actually work - Experience with infrastructure as code and GitOps-style deployment, and the habit of shipping security changes through the same pipeline as everything else - Comfort writing Python, Typescript, Rust or another language to build tooling, not just scripts - An understanding of software supply chain attacks and the controls that stop them: signing, provenance, SBOMs, admission enforcement - Clear writing. Design docs, threat models and explanations to engineers who don't work in security are all part of the job - Judgment about which controls to enforce, which to recommend and how to roll out a breaking change without breaking the company EVEN BETTER IF YOU HAVE - Experience securing GPU or HPC-style compute, training pipelines or research environments - Experience with policy engines and admission controllers (Kyverno, OPA Gatekeeper, Falco or similar) - Multi-tenant isolation design in a cloud environment: ABAC, scoped credentials, per-tenant boundaries - Experience producing security architecture evidence for SOC 2, ISO 27001 or other audits and customer assessments - Open source contributions or published work in cloud or Kubernetes security Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Задачи: — Проектирование, развёртывание и поддержка инфраструктуры для микросервисных приложений (on‑prem и/или облако); — Построение и развитие CI/CD-процессов (от сборки до доставки в production); — Контейнеризация и оркестрация сервисов (Docker, Kubernetes); — Настройка и поддержка систем мониторинга, логирования и алёртинга; — Обеспечение отказоустойчивости, масштабируемости и безопасности инфраструктуры; — Участие в архитектурных решениях по инфраструктуре совместно с разработчиками; — Автоматизация рутинных операций (infrastructure as code, скрипты, tooling); — Взаимодействие с командами разработки и бизнеса при запуске новых сервисов и релизов. Требования: — Опыт коммерческой работы DevOps/SRE/Infra‑инженером от 3–4 лет; — Уверенное владение Linux и сетевыми технологиями (TCP/IP, HTTP, DNS, SSL/TLS); — Опыт работы с контейнерами и оркестраторами: Docker, Kubernetes (k8s); — Опыт настройки и эксплуатации веб‑инфраструктуры: Nginx, балансировка нагрузки, reverse proxy; — Понимание и практика CI/CD (GitLab CI / Jenkins); — Опыт работы с реляционными и NoSQL БД (например, PostgreSQL, MongoDB, Redis); — Уверенная работа с Git, умение выстраивать процессы вокруг него; — Опыт работы с системами очередей/стриминга (RabbitMQ, Kafka или аналоги); — Умение писать скрипты для автоматизации (bash, Python или аналогичный язык). Будет плюсом: — Опыт работы с в области создания ИИ решений; — Опыт работы с публичными облаками; — Знание подходов trunk based development, feature toggles, blue‑green / canary deployments; — Опыт настройки инструментов мониторинга и логирования (Prometheus, Grafana, ELK/EFK и т.п.); — Базовые знания языков программирования (Python/Go) для написания сервисных утилит. Условия: — Официальное оформление по ТК РФ; — Конкурентоспособная "белая" зарплата + годовой бонус; — Удаленная работа на территории РФ; — Расширенный социальный пакет (ДМС (со стоматологией), льготы и компенсации предусмотренные коллективным договором для сотрудника и семьи, тренажерный зал с сауной в офисе и пр.); — Ежегодная индексация ЗП; — Оплачиваемые компанией курсы, обучение в академии Росатома, профессиональные подкасты, книги, вебинары и прочее; — Пятидневный режим работы.

Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London. We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows. We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience. WHAT YOU’LL DO - Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic - Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms - Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces - Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes - Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production - Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries. - Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail - Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system - Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite - Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions - Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting WHAT YOU’LL NEED - 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code - You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS - Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals - SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it - Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here - Git, PR review, CI, staging and feature flags as your default way of working - Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like - Judgment about where a fix belongs, in code, in the agent or in the knowledge base - A track record carrying signal between support, product and other functions and turning it into action - Comfort managing your own work in a fast-moving environment, high ownership and high autonomy - Genuine interest in AI, creative tools or both WHAT SETS YOU APART The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet. FOR YOUR APPLICATION During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote, AMER Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re looking for a OrioleDB Deployment Engineer to join our OrioleDB Team and help elevate our OrioleDB offering. You’ll work closely with the OrioleDB team, playing an instrumental role in technical decision-making and refining internal methodologies. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR - Package software into our supabase/postgres repo using Nix (with flakes), and help us transition our packaging from traditional to Nix packaging more over time. - Manage OrioleDB release lifecycles, ensuring timely major, minor, and extension upgrades. - Expand platform release systems to allow developers to increasingly self-service. - Optimize CI/CD and tooling, specifically expanding GitHub Actions, team tooling, and testing/release approaches. - Resolve production issues by proactively identifying and fixing problems in customer deployments. - Maintain best practices and tests to ensure enhanced stability and decreased deployment risks. - co-owning the integration of OrioleDB into the supabase product YOU MIGHT BE A GOOD FIT IF YOU - Have 3+ years of experience with PostgreSQL and its ecosystem, including extensions and performance optimization. - Are an Infrastructure Expert with proven experience in management, tooling, and optimization. - Are proficient in the Nix package management system (including flakes) alongside Ansible, Packer, Docker, QEMU/KVM, AWS, and Kubernetes. - Have experience building for multiple architectures, specifically Linux and Darwin/macOS aarch64 targets. - Are comfortable with polyglot environments, including builds for C/C++, Go, JavaScript, and Rust-based projects. - Communicate clearly across both technical and non-technical audiences, especially when interacting with customers. - Have experience in async or globally distributed teams and value independent, proactive problem-solving. - Are willing to mentor, taking on responsibility for teaching the engineering team to use and contribute to our Nix-based work. - Have experience with integration of emerging features into widely used managed hosted product platforms WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - 200+ team members - 40+ countries - 15+ languages spoken - $496M raised - 430,000+ community members - 30,000+ memes posted (and counting) We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Задачи: — Администрирование и поддержка CRM: создание, сопровождение и актуализация рабочих воронок коммерции и клиентского сервиса (лидогенерация, сделки, сопровождение клиентов, внедрение, саппорт). — Управление пользователями: настройка прав доступа, ролевых моделей, логики очередей и статусов сотрудников. — Контроль качества данных: проверка заполнения обязательных полей, выявление дублей, разбор зависших сделок. — Первая линия помощи сотрудникам: оперативный разбор обращений по сбоям, интерфейсу и логике работы систем. — Настройка стандартных автоматизаций штатными средствами (роботы, автозадачи, триггеры смены статусов, умные сценарии, смарт процессы, списки). — Сопровождение Helpdesk: поддержка интеграции с хелпдеском Eddy, проверка создания тикетов, связок с клиентами и передачи статусов в CRM. — Изучение и администрирование интеграций и связок CRM с IP-телефонией (Телфин, Naumen): контроль очередей, добавочных номеров, распределения звонков и корректности записи разговоров в карточки. — Выгрузки и регулярная отчетность: подготовка операционных срезов, реестров и выгрузок по запросу руководителей направлений (воронки, активность, звонки, оплаты). — Другие автоматизации: интеграции с сервисами телефонии, мессенджерами и др., оптимизация схем работы по запросу смежных отделов. Требования: — Уверенный практический опыт работы с Битрикс24 на уровне администратора/продвинутого пользователя (настройка воронок, прав доступа, базовых роботов и триггеров). — Опыт работы со службами поддержки / Service Desk (Eddy или аналогами). — Внимательность к деталям, системность и аккуратность при работе с данными. — Умение читать регламенты, инструкции и блок-схемы процессов. — Будет плюсом опыт администрирования или сопровождения корпоративной телефонии (Телфин, Naumen или аналогичных платформ), работа с amoCRM. — Знание языков программирования, разработка и верстка не требуются. Условия: — Оформление по ТК РФ с первого дня и полностью белая зарплата. — Полный рабочий день, график 5/2 с 10:00-19:00 по мск. — Удаленный формат работы - строго в пределах Российской Федерации. — Скидки через BestBenefits (спорт, рестораны, салоны красоты). — Внутренняя валюта, которую можно копить и получать за неё уникальный мерч. — ДМС и сервис корпоративного психолога. — Обучение за счет компании, менторство и работа с продуктом-лидером.

Location: United States & Canada Workplace: Remote About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. About the Security team The Security team at WorkOS is responsible for keeping the data and identities of hundreds of millions of users secure. Security is fundamental to our products, and customer trust is the foundation of our success. We are a highly collaborative group with a strong engineering mindset. Our security program is shaped by hands-on experience attacking and defending systems, and applying lessons from across the industry. We embrace the latest advancements in practices and tooling that make modern security teams effective. We are comfortable in code and collaborate often with engineering to create products that are secure by default. Who we’re looking for - Risk-focused and pragmatic. You excel at identifying and reasoning about security risk in real-world contexts. You prioritize ruthlessly, always asking: what's the most effective way to reduce risk right now and in the long term? - A builder who can break things. You're comfortable reading and writing code, and you have a passion for deeply understanding the products you secure. You think like an attacker to find subtle, high impact vulnerabilities and like a defender to design pragmatic, effective mitigations. - A strong partner to engineering. You build trust with engineers by understanding their priorities, making security frictionless, and finding ways to make the secure path, the easiest path. - Excited about AI. You're embracing AI and automation to scale security and reduce toil. - Curious and humble. You ask the basic questions, enjoy untangling complex systems, and bring others along with you. Responsibilities - Lead secure design efforts. Partner with engineering teams on secure design and code reviews. Identify and prioritize risks early in the product lifecycle. - Build secure by default systems. Develop paved paths that systemically reduce risk and make secure development the easiest path for engineers. - Perform offensive security testing. Conduct penetration tests and code audits on new and existing products from an adversarial lens. - Improve our security tooling. Integrate and improve our static analysis, supply chain security, and vulnerability management capabilities across engineering pipelines. - Operate our responsible disclosure program. Run and improve our program by furthering automation, validating submissions, and coordinating remediation. - Improve our products. Write and ship code to remediate vulnerabilities in production systems and improve the security posture of WorkOS products. - Work directly with customers. Help build our customers' trust by directly engaging with their security-related questions and concerns. Qualifications - 5+ years of experience in a security engineering or security-focused software engineering role. - Ability to execute across a wide range of security functions such as security assessments, penetration testing, responsible disclosure, security tooling integration, etc. - Familiarity with and experience using common industry tooling. - Proven ability to identify vulnerabilities in software, demonstrated through CVEs, bug bounty, blog posts, or prior work experience. - Strong written and verbal communication skills, particularly in partnering with engineering teams. - Comfortable reading and writing code, and able to effectively leverage AI during the process. - Bonus: Experience in the authentication and identity domain. - Bonus: Experience writing production level code, especially developing security features. Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.   - 401k matching - Competitive Equity - Healthcare, dental and vision coverage - FSA, ST/LT Disability, Voluntary Life - Carrot fertility benefits - 20 days paid vacation + 10 holidays + unlimited sick leave - 12 weeks fully paid parental leave - Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active - Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being - Commuter benefits for hybrid employees in SF/NYC - Unlimited token usage! Please inquire directly with our recruiting team for benefits available to those working outside the US.   Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Задачи: — Обработка запросов клиентов по телефону, предоставление индивидуальных решений технических проблем. — Чёткое и эффективное устное и письменное общение для обеспечения высокого качества взаимодействия. — Диагностика, устранение и решение проблем, связанных с iOS, macOS, смартфонами, планшетами или ПК. — Использование нескольких систем для поиска и предоставления оперативных решений. — Адаптация стиля общения под разные типы клиентов, распознавание и реагирование на вербальные и невербальные сигналы. — Сотрудничество с коллегами для обмена опытом, решения проблем и достижения командных целей. Требования: — Опыт работы с клиентами, например, в колл-центре или службе поддержки (включая волонтёрский или учебный опыт). — Хорошее понимание iOS, macOS, смартфонов, планшетов или ПК и интерес к решению технических задач. — Умение сохранять профессионализм и спокойствие в стрессовых ситуациях. — Открытость к обратной связи и стремление к постоянному развитию. — Навыки коммуникации, решения проблем, уверенное владение несколькими программными инструментами. — Самомотивация и эффективное управление временем. Условия: — Конкурентная почасовая оплата $17.31 с возможностью получения бонусов за результаты. — Полный пакет медицинского страхования (медицинское, стоматологическое и офтальмологическое покрытие). — Ежемесячные выплаты $25 за линию мобильной связи с неограниченным тарифом (с ограничениями). — Оплачиваемое обучение. — Возможности карьерного роста в международной технологической компании. — Бонусы за привлечение новых сотрудников по программе Referral for Life. — Работа в поддерживающей и инклюзивной виртуальной среде с ценностями разнообразия. Требования к удалённой работе: — Личное тихое рабочее место без отвлекающих факторов. — Эргономичное рабочее место с необходимым оборудованием. — Надёжное интернет-соединение с минимальной скоростью 20 Мбит/с на загрузку и 10 Мбит/с на выгрузку. — Подключение по Ethernet обязательно, Wi-Fi не допускается.

Location: Remote, APAC Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re looking for an experienced, fluent Japanese speaking Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: - Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries. - Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and tailored advice to our most advanced users. - Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid repro steps. - Ask smart, targeted questions that turn incomplete reports into actionable cases. - Communicate clearly and empathetically with customer users of all levels—especially during high-impact or time-sensitive situations. - Spot patterns across tickets and recommend improvements to docs, tooling, and the product itself. - Mentor junior team members and help raise the overall bar for support quality. YOU MIGHT BE A GOOD FIT IF YOU - You have 6+ years in technical support, backend engineering, SRE, or similar. - You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals. - You’re strong in high-performance SQL and query optimization. - You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns. - You can debug edge functions and understand distributed system behavior when failures get tricky. - You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely. - You have hands-on experience with cloud hosting providers like AWS. - You’re comfortable in terminal and Linux environments. - You thrive in high-volume situations and can form/test assumptions quickly. ADDITIONAL REQUIREMENTS - Must be a fluent bilingual Japanese/English Speaker - Must have experience support complex technical products in Japanese with native speakers - Ideally located in Japan, but location is flexible as long as you can work during Japan business hours. データベースサポートエンジニア Supabaseについて Supabaseは、開発者が開発者のために作ったPostgres開発プラットフォームです。データベース、認証、ストレージ、Edge Functions、リアルタイム機能、ベクトル検索を含む、完全なバックエンドソリューションを提供しています。すべてのサービスは緊密に統合されており、成長に対応できるよう設計されています。 職務内容について 経験豊富な日本語で対応可能なデータベースサポートエンジニアを募集し、サポートチームに参加していただきます。開発者の複雑な課題解決を支援し、より信頼性の高い開発を実現し、Supabaseプラットフォームを最大限に活用していただけるようサポートします。お客様やグローバルのエンジニアリングチームと密接に連携し、実際の利用状況に基づいて製品品質や開発者体験の向上に貢献していただきます。 このポジションは、非同期かつスピード感のある環境で力を発揮でき、数百万人規模で利用される開発者ツールの構築にやりがいを感じる方に最適です。 主な業務内容 このポジションでは、以下の業務を担当していただきます。 - Postgres、認証、RLS、ストレージ、リアルタイム機能、Edge Functions、クライアントライブラリにまたがる高度な顧客課題の調査・解決 - ワークロードの最適化やよくある落とし穴の回避に向けたコンサルティング的かつ積極的なアドバイスの提供、および最も高度なユーザーへの個別対応 - バグの再現、根本原因の特定、回避策の提案、および確実な再現手順を伴うエンジニアリングチームへのエスカレーション - 不完全な報告内容を対応可能な案件に変えるための、的確で的を絞った質問 - あらゆるレベルの顧客ユーザーとの明確かつ思いやりのあるコミュニケーション(特に影響度が高い、または緊急性の高い状況において) - チケット全体からパターンを見出し、ドキュメント、ツール、製品自体の改善を提案 - ジュニアメンバーの育成、サポート品質全体の向上への貢献 以下に当てはまる方はこのポジションに向いています - テクニカルサポート、バックエンドエンジニアリング、SRE、または類似職種で6年以上の経験がある方 - PostgreSQLに関する深い知識をお持ちの方(autovacuumの挙動、WALの増加、長時間実行トランザクション、テーブルの肥大化などの内部構造を含む) - 高パフォーマンスなSQLおよびクエリ最適化に強みをお持ちの方 - マルチテナントのスキーマパターンを含む、複雑な構成のトラブルシューティングに抵抗がない方 - Edge Functionsのデバッグができ、障害が複雑化した際の分散システムの挙動を理解できる方 - データ移行に関する問題(pg_dump/restore、スキーマの差異、移行失敗など)に対応した経験があり、安全な復旧方法を理解している方 - AWSなどのクラウドホスティングプロバイダーでの実務経験がある方 - ターミナルおよびLinux環境に抵抗なく対応できる方 - 業務量の多い状況でも力を発揮でき、素早く仮説を立てて検証できる方 追加要件 - 日本語・英語のバイリンガルであること - 日本語の顧客を対象に、技術製品のサポートを行った経験があること - 日本在住が望ましいですが、日本の勤務時間帯に対応できれば勤務地は柔軟に対応可能です WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.