Вакансии

We're hiring a SaaS Revenue & Financial Analyst who will own the measurement layer of our entire business. You will be the person who knows every number — ARR, net retention, expansion, churn, pipeline conversion, cost of acquisition, gross margin by product line, services margin, cash flow, and everything in between.

- Ведение и развитие закрепленной клиентской базы: удержание клиентов, снижение оттока (churn) и увеличение LTV. - Построение долгосрочных отношений с клиентами, проведение регулярных встреч и коммуникаций.

Обязанности: — Управление командой CSM: постановка задач, контроль работы, развитие сотрудников, проведение регулярных встреч и контроль выполнения KPI. — Управление удержанием клиентской базы: снижение Churn, работа с клиентами группы риска, анализ причин оттока и запуск мероприятий по сохранению клиентов.

Обязанности: Стратегическое развитие мобильного приложения как основного цифрового канала розничной сети: доставка, программа лояльности, рекламная платформа; Фокус на развитии сервиса доставки: управление продуктовой воронкой от поиска товара до получения заказа, улучшение UX, сокращение времени оформления, рост конверсии в заказ;

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.   This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.   WHAT YOU'LL ACHIEVE: - Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR - Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers - Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact - Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion - Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts - Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value - Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working - Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk   SKILLS YOU'LL NEED TO BRING: - Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Additional languages   NICE TO HAVES: - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Customer Experience Team Lead to support our Team in Madrid! You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Customer Success, Retention & Growth Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions Partner closely with Sales on account development, retention and growth Customer Service & Escalation Leadership Lead the L1 Customer Service function, staying hands-on during launch and scale-up Oversee onboarding, product education and day-to-day customer support Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth What You Need For This Role Customer Success, Customer Service or Account Management experience within payments, fintech or financial services Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce Experience with issuers, processors or other financial partners Commercial mindset with experience driving adoption, retention, account growth or cross-sell Experience with customer health frameworks, churn prevention and QBRs is highly desirable Fluent English ; Baltic language, Slovak, German or Slovenian is a strong plus What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Ваша зона ответственности Управление выручкой сети и LTV: Выполнение плановых показателей по сети и отдельным объектам, управление тарифной сеткой, контроль среднего чека, профилактика оттока и минимизация доли неуспешных рекуррентных списаний.

Location: Remote - EMEA About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Role overview: As a CRM Automation Manager, you’ll design and optimize automated communication journeys across the entire customer lifecycle. You’ll work across email, push, SMS, and in-app channels to create relevant and timely customer communication. You’ll use A/B testing, campaign analytics, and customer behaviour data to improve conversion and retention, identify growth opportunities, and develop new ideas for automated CRM flows. Responsibilities: — Design, build, and optimize automated communication flows across the customer lifecycle, from registration to churn prevention and reactivation. — Develop onboarding and welcome journeys across email, push, SMS, and in-app channels. — Create and manage reactivation campaigns and automated flows for different stages of the customer lifecycle. — Run A/B tests to improve funnel conversion rates and reactivation performance. — Analyze campaign results, build dashboards, and automate reporting and trigger logic. — Analyze customer behavior and conversion data to identify insights, develop growth hypotheses, and improve CRM performance. Requirements: — 2+ years of experience in CRM automation or marketing automation. — Hands-on experience with trigger-based lifecycle campaigns, including welcome flows, deposit conversion, churn prevention, and reactivation. — Strong understanding of event-driven logic, customer segmentation, and CRM automation platforms such as Smartico, FastTrack, Customer.io, Optimove, or similar. — Strong analytical skills and practical experience with Looker, Tableau, or similar BI tools. — Ability to work closely with Product, Analytics, Content, and Design teams to coordinate and deliver CRM campaigns. Conditions: — Remote work opportunity. — Flexible working schedule. Benefits: — Interesting product. — Learning opportunities. — Career growth prospects.

В международной iGaming-компании в Лимассоле открыта позиция CRM / Retention Lead. Кандидату предстоит возглавить команду из примерно 10 специалистов, отвечать за полный цикл управления направлением CRM и удержания клиентов. В задачи входит проведение анализа и оценки текущих процессов, кампаний, сегментации и retention-механик, а также определение приоритетов развития и ключевых показателей эффективности. Необходимо развивать жизненный цикл игрока, включая этапы onboarding, активации, удержания, снижения активности и реактивации. Также требуется совершенствовать сегментацию, персонализацию, бонусные программы, промоакции, программы лояльности и другие механизмы удержания. Важной частью работы станет запуск A/B-тестов, анализ их результатов и масштабирование успешных решений. Кандидат должен уметь работать с ключевыми метриками, такими как Retention, Churn, LTV, ARPU и Conversion. Требуется опыт работы в CRM и удержании клиентов в сфере iGaming, опыт управления командой, навыки организации процессов, расстановки приоритетов и принятия решений на основе данных.

Задачи: — Вести портфель B2B-клиентов: онбординг, сопровождение, развитие. — Проводить QBR/EBR-сессии, выявлять новые возможности роста. — Следить за NPS, CSAT, churn rate, вовремя устранять риски оттока. — Управлять upsell’ами вместе с sales-командой. — Координировать поддержку инцидентов. — Собирать обратную связь и передавать инсайты по улучшению работы. — Корректно заполнять карточки клиентов, управлять отчетностью в ERP, предоставлять прогнозы и аналитические отчёты. Требования: — 2–4 года опыта в Account / Customer Success / Project Management в B2B-SaaS или IT-сфере. — Понимание метрик retention, expansion, ARR/MRR, CAC, LTV. — Навыки управления несколькими аккаунтами и приоритизации задач. — Грамотный русский и английский не ниже B2 (устно/письменно). — Умение проводить переговоры на уровне C-suite. — Умение работать с CRM/ERP. — Опыт в продажах будет плюсом. Условия: — Удаленный формат работы из любой страны. — График: 5/2, с 10.00 до 19.00 по GMT+3. — Отпуск: 28 календарных дней. — Возможности для профессионального роста и обучения.

Location: Brazil Alvys is building modern infrastructure for the logistics industry. Our cloud-based TMS (Transportation Management System) powers freight operations with intuitive workflows, real-time visibility, and deep automation—helping carriers and brokers scale faster and operate smarter. We’re a fast-growing startup backed by top investors and are passionate about solving real-world problems for an essential industry.  We’re looking for a highly skilled and hands-on Accounting Manager. In this high-impact role, you’ll be responsible for establishing scalable processes, ensuring the accuracy and integrity of our financial data, and enabling operational excellence as we grow. Role overview Alvys builds the transportation management platform that carriers and brokers use to run their businesses. As we scale, we’re building a finance function that is rigorous, hands-on and increasingly automated. We’re hiring an Accounting Manager to take ownership of the accounting engine behind that growth and work closely with the Head of Finance as the senior accounting lead on the team. You’ll own the full accounting cycle — month-end close, general ledger, revenue, AP, payroll, tax and audit readiness — with responsibility for producing a clean, accurate and defensible set of books. This is a hands-on role for someone who understands the ledger deeply enough to explain what changed, why it changed and what needs attention. You’ll run the close end to end, review the work prepared by the team, own the areas that require judgment, and step into the details when needed. You’ll also help develop the team, strengthen our processes and continue building the automation layer behind the finance function. Key responsibilities Month-end close and general ledger Own the close calendar end to end — task assignment, deadlines, review, and the close results package delivered to the Head of Finance. Review and post the journal entries prepared by the team, and prepare the entries that carry judgment — commission and bonus accruals, payroll true-ups, and period-end reclasses. Perform detailed balance sheet reconciliations covering cash, AR, deferred revenue, prepaids and accruals. Run flux analysis (MoM, YoY) across the P&L and balance sheet, and write variance commentary that explains the movement. Maintain the chart of accounts and product master lists, and keep reporting mappings current. Revenue reporting and billing oversight Review and approve the monthly revenue close prepared by the billing analyst — the reconciliation of subscription and non-subscription revenue across Stripe, Salesforce and QuickBooks Online, and the entries that come out of it. Own revenue recognition policy under ASC 606 and make the judgment calls: usage overages, multi-element contracts, contract modifications, concessions and early terminations. Own annual recurring revenue reporting (ARR and CARR) — the monthly build, the roll-forward of new, expansion, contraction and churn, and the tie-out of that roll-forward back to booked revenue in the general ledger. Connect recurring revenue reporting to Salesforce pipeline and contract reporting, reconciling bookings, billings and recognized revenue with the billing analyst. Oversee invoicing, collections and the dunning cycle. Approve concessions, credit memos and refunds, and review the deferred revenue schedule against the billing system. Accounts payable, expenses and payroll Oversee vendor bills, payment runs and employee reimbursements in Ramp, in partnership with People Operations. Partner with People Operations on domestic and international payroll — review the runs, journalize them, and reconcile the clearing and benefits-payable accounts. Review commission calculations and book the corresponding accruals and true-ups. Financial reporting and expense forecasting Update the monthly expense forecast off closed actuals — run rate by department and GL account, vendor and contract commitments, headcount and compensation roll-forward. Maintain the amortization and accrual schedules that drive forward-looking operating expense, and carry the changes into the forecast as they’re booked. Explain spend variance against budget at the account and department level, and keep the supporting detail current for leadership reporting. Tax, compliance and audit Coordinate with our external advisors on federal, state and franchise tax filings. Own sales tax, 1099 and entity registration compliance. Run audit readiness and execution: PBC lists, supporting schedules, and auditor questions. Team and process Manage and develop a small analyst team covering AP and expense operations, and billing and AR. Serve as backup across the team’s work, and as the Head of Finance’s delegate on accounting matters. Own the accounting SOP library, the close checklist and the task repository, and keep all three current. Find manual and inefficient processes and eliminate them as we target an “autonomous close.” Our close, billing and reconciliation processes already run on a growing set of automations, and this role is expected to extend them. Minimum qualifications Experience 6+ years of progressive accounting experience, including ownership of a full close cycle and hands-on balance sheet reconciliation. Solid full general ledger background — you’ve prepared and reviewed entries across payroll, accruals and revenue, can defend a balance, and understand how accounting activity flows through the income statement, balance sheet and cash flow statement. Revenue recognition experience under ASC 606 in a subscription business. Experience managing, reviewing and developing other accountants. Systems QuickBooks Online — required. Daily hands-on experience: chart of accounts, journal entries, bank reconciliation, reporting. Stripe — required. Subscriptions, invoices, credit memos, disputes, payouts, and reconciling subscription billing activity into the general ledger. Advanced Google Sheets. Pivots, lookups, nested logic, data validation. Salesforce is a significant plus. AI fluency and automation — required Demonstrated, current use of AI in your accounting work. Be ready to tell us what you’ve automated, what it replaced, and how much time it gave back. Comfort writing prompts, iterating on output, and knowing when not to trust it. Everything AI produces is reviewed before it touches the ledger. Our finance function runs on a library of custom AI workflows built in-house. You’ll use them daily and be expected to build on them. Preferred CPA or active CPA candidate — someone committed to a career in accounting and finance. SaaS or technology industry experience. Prior exposure to a modern expense, HRIS or close-management platform. Personal attributes Hands-on by instinct. You review the work, and you prepare it yourself when the cycle calls for it — working a reconciliation, chasing a variance or covering a teammate’s queue during close week. Comfortable operating on a small team where the person who owns the number also understands and builds the schedule behind it. Growth mindset. This role is deliberately scoped to expand, and we’re looking for someone who wants that. Clear written communication. A large share of this job is explaining a variance or accounting issue to someone who does not work in finance. Why Alvys Ownership. You’ll run the close and monthly financial reporting, with direct review from and partnership with the Head of Finance. Modern stack. A cloud-native finance stack — QuickBooks Online, Stripe and Salesforce at the core — with an AI tooling layer we build ourselves. Proximity to decisions. You’ll work directly with leadership and have real influence on how the accounting function is built as the company scales. Growth. This role is designed to expand in scope, with a path toward Controller as the business and finance organization mature. Collaborative culture. Mission-driven people building the future of logistics technology, grounded in trust and transparency. Alvys — Join our Team If this sounds like your next challenge, we’d like to hear from you. Equal Employment Opportunity Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone. If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs. For information about Alvys's privacy practices, see our Privacy Policy .

Компания Консоль.Про, являющаяся аккредитованной IT-компанией Минцифры и официальным партнёром ФНС, ищет директора по развитию клиентов для работы в команде job-платформы. Основная задача — трансформировать аккаунтинг из службы поддержки в коммерчески ориентированную функцию, которая будет влиять на выручку, удержание и рост клиентской базы. Кандидат должен обладать сильным коммерческим мышлением и опытом в продажах. В обязанности входит управление клиентским портфелем, снижение показателя оттока клиентов (churn), выявление ранних признаков оттока, а также автоматизация повторяющихся процессов, включая использование AI-инструментов. Работа возможна в Москве или удалённо.

Задачи: — Определить, что считается качеством модели: метрика, горизонт, baseline, калибровка, и довести предикт до этого уровня — Интегрировать A/B-тесты пейволлов с предиктом, учитывая, что тест измеряет краткосрочный эффект, а раскатывать нужно по долгосрочной выручке — Развить аналитику, выявить и устранить узкие места в данных, запросах или интерфейсе — Принять решение по накопленным ML-наработкам: что доводить до продукта, что закрывать — Руководить командой из двух ML-инженеров Требования: — Глубокие знания классического ML и математической статистики, способность вести предметный спор о метриках и горизонтах прогнозирования — Владение SQL и Python для самостоятельного извлечения и проверки данных — Умение самостоятельно вести широкое направление и доводить его до результата без необходимости постановки задач — Продуктовый опыт является плюсом, но не обязателен Плюсы: — Опыт с подписками, мобильными приложениями или финтехом (LTV, churn, когортная экономика) — Знания в области экспериментального дизайна: мощность теста, MDE, множественные сравнения — Опыт работы с ClickHouse — Участие в олимпиадах, Kaggle, наличие публичных проектов О компании: Adapty — платформа монетизации подписок для мобильных приложений, через которую проходит более $3 млрд подписочной выручки в год, используется более 20 000 приложений. В компании формируется новое направление аналитики и ML под одного владельца, с целью улучшения точности предсказания LTV для оптимизации расходов на привлечение пользователей.

О компании: Мы — динамично развивающаяся платежная система, предоставляющая современные решения для обработки платежей и финансовых операций. Ищем амбициозного специалиста, готового развиваться в сфере финансовых технологий. Задачи: ▫️Вести портфель B2B-клиентов: онбординг, сопровождение, развитие. ▫️Проводить QBR/EBR-сессии, выявлять новые возможности роста. ▫️Следить за NPS, CSAT, churn rate, вовремя устранять риски оттока. ▫️Управлять upsell’ами вместе с sales-командой. ▫️Координировать поддержку инцидентов. ▫️Собирать обратную связь и передавать инсайты по улучшению работы. ▫️Корректно заполнять карточки клиентов, управлять отчетностью в ERP, предоставлять прогнозы и аналитические отчёты. Требования: ▫️от 4-6 лет опыта в Account / Customer Success в B2B-SaaS или IT-сфере. ▫️Понимание метрик retention, expansion, ARR/MRR, CAC, LTV. ▫️Навыки управления несколькими аккаунтами и приоритизации задач. ▫️Грамотный русский и английский не ниже B2 (устно/письменно). ▫️Умение проводить переговоры на уровне C-suite. ▫️Умение работать с CRM/ERP. ▫️Опыт в продажах будет плюсом. ▫️Локация не в РФ. Условия: ▫️Удаленный формат работы. ▫️График 5/2 с 10.00 до 19.00 по московскому времени. ▫️Отпуск: 28 календарных дней. ▫️Командировки.

О компании и продукте Международная продуктовая IT-компания развивает B2C subscription-продукты на Tier 1–2 рынках. Платежная инфраструктура уже построена на базе нескольких PSP и acquirers; следующий этап - масштабирование и развитие ее в Billing-as-a-Service platform. Почему стоит рассмотреть • Развитие уже работающей multi-PSP инфраструктуры до Billing-as-a-Service platform • Прямое влияние на revenue через approval rate, renewals, failed payment recovery и снижение involuntary churn • Масштабирование платежной инфраструктуры на Tier 1–2 рынках, нескольких продуктах и юрлицах • Возможность определять PSP / acquiring strategy, routing, payment economics и развитие всего Payments-направления • Сильная техническая составляющая роли: понимание платежной архитектуры end-to-end и тесная работа с Billing Engineering Важно • 5+ лет в Payments / Acquiring / Billing / Payment Operations на стороне B2C merchant • Практический опыт subscription payments: initial charges, renewals, retries, dunning, failed payment recovery • Опыт масштабирования multi-PSP / multi-acquirer infrastructure: orchestration, routing, cascading, failover, MID strategy • Личный опыт работы и переговоров с PSP / acquirers: onboarding, underwriting, commercial terms, escalations • Подтвержденные цифрами результаты по approval rate / renewal rate / recovery rate • Понимание payment risk: fraud, chargebacks, disputes и card scheme monitoring programs • Опыт международной платежной инфраструктуры с несколькими рынками / продуктами / юрлицами • English — Upper-Intermediate+ • Роль для кандидатов на Кипре или готовых к релокации.

Задачи: – Владеть продуктовой стратегией end-to-end по двум направлениям: существующий портфель и новый privacy & security продукт – В первые 6 недель валидировать willingness-to-pay и pricing на текущих продуктах, собрать UX для MVP нового продукта, вывести его в soft launch на CA/AU, дальше US/UK – Приоритизировать роадмап на основе funnels, cohorts, churn curves, LTV/CAC — не по интуиции, а по данным – Дизайнить и интерпретировать эксперименты вокруг onboarding, pricing, paywalls, retention – Работать плотно с инженерами над scope-решениями и с growth-командой над механикой привлечения и монетизации – Связывать продуктовые решения с conversion, retention, ARPU, LTV на разных горизонтах – Добиваться, чтобы инженеры, дизайн, growth, маркетинг и support двигались в одну сторону Требования: – 5+ лет в product management с доказательствами самостоятельного владения consumer-продуктом от стратегии до запуска и измеримых результатов – Опыт с consumer mobile subscription-продуктом, где лично влиял на activation, conversion, retention, churn или LTV – Сильная количественная беглость: funnels, cohorts, churn curves, LTV/CAC модели — умение самостоятельно сделать приоритизационный call – Hands-on experimentation mindset — A/B-тесты вокруг onboarding, pricing, paywalls, retention – Сильные consumer UX-инстинкты и комфорт в scope-обсуждениях с инженерами – Опыт построения или эволюции MVP в реальных time/resource ограничениях – Коммерческий mindset — продуктовые решения на языке conversion, retention, ARPU, LTV – Ownership, low-ego, high-accountability, сильная кросс-функциональная коммуникация – Английский от B2 Будет плюсом: – Опыт в consumer privacy, cybersecurity, VPN, password management или смежных subscription-категориях – Опыт с App Store / Google Play запусками и механикой subscription pricing (plans, trials, paywalls, packaging) – Опыт партнёрства с performance marketing / growth командами, переходящими к product-led / owned growth – Опыт с AI-powered consumer-продуктами — умением отличать реально полезные AI-возможности от positioning features

Location: New York, New York, USA Our Story: At thinkcell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams. Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! What you will do: Are you a driven, entrepreneurial sales professional ready to make a global impact?  We’re looking for a high-energy Account Manager to lead our go to market efforts across a portfolio of high-potential accounts in the North America region. In this role, you will manage and grow a book of existing customers with a focus on driving adoption, expanding licenses, and ensuring customers unlock the full value of thinkcell. You will own the full sales cycle from opportunity identification to close and work cross functionally to deliver an exceptional customer experience. If you thrive on building strong relationships, uncovering growth opportunities, and driving impact across a broad customer base, this is your opportunity to lead from the front. Key Responsibilities: Own a portfolio of customers by managing and growing key accounts while identifying and executing expansion opportunities. Prospecting into new teams and divisions within existing accounts, leveraging account mapping and data-driven sales strategies. Manage the full sales cycle from lead generation to deal closure, including qualification, value positioning, live product demonstrations, negotiation, and contract execution. Manage data-driven account forensics to identify areas for expansion and churn prevention. Engage directly with end-users, procurement, and decision-makers to drive adoption and long-term value. Develop and execute strategic account plans tailored to each customer’s structure, needs, and buying patterns. Own pipeline generation, inbound requests, and trial conversions by refining outreach strategies, adjusting messaging, and executing sales plays. Work cross-functionally with leadership, customer enablement, and solution consulting to drive training and adoption within key accounts. Monitor account health and proactively mitigate churn risk through ongoing engagement, renewal strategies, and expansion planning. Your profile 3-5+ years of experience in high growth or start-up SaaS sales, environment. Proven track record of managing enterprise or mid-market accounts. Strong ability to navigate complex customer organizations, multi-thread deals, and working with C-suite executives. Highly self-sufficient and proactive, capable of operating in an entrepreneurial and fast-moving sales environment. Experience in working with common GTM tools (e.g. Salesforce.com, Outreach.io, Gong, LinkedIn SalesNav). Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships. Appreciation of our product – willingness to understand thinkcell’s product is a must (don’t worry, it’s very intuitive), experience with thinkcell a plus. Bachelors degree, preferably in business or a related field. Proficiency in Microsoft Office. Based in NYC region, with the ability to work on-site in at least 3 days per week Ability to travel to Berlin, Germany and Denver, CO x times a year. Full work authorization, there is no visa sponsorship available for this role. Why is thinkcell the right place for you? At thinkcell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation. Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity. Our Values At thinkcell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us: Forward Thinking: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions. Ownership: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results. Customer First: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions. Unified Team: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission. Strive for Excellence: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent. Join Our Journey We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things. Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate an OTE of $130K–$150K per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). At thinkcell, we value diversity. thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.