Вакансия «CRM Automation Manager» в Neo Group · Job Hunters
N
Neo Group
CRM Automation Manager
Зарплата не указана
Формат
Удалённо
Занятость
Full-Time
Город
Minsk
Tableau
Мэтч и сопроводительное
Сравним вакансию с вашим действующим резюме и составим письмо под эту роль.
Описание вакансии
Role overview:
As a CRM Automation Manager, you’ll design and optimize automated communication journeys across the entire customer lifecycle. You’ll work across email, push, SMS, and in-app channels to create relevant and timely customer communication. You’ll use A/B testing, campaign analytics, and customer behaviour data to improve conversion and retention, identify growth opportunities, and develop new ideas for automated CRM flows.
Responsibilities:
— Design, build, and optimize automated communication flows across the customer lifecycle, from registration to churn prevention and reactivation.
— Develop onboarding and welcome journeys across email, push, SMS, and in-app channels.
— Create and manage reactivation campaigns and automated flows for different stages of the customer lifecycle.
— Run A/B tests to improve funnel conversion rates and reactivation performance.
— Analyze campaign results, build dashboards, and automate reporting and trigger logic.
— Analyze customer behavior and conversion data to identify insights, develop growth hypotheses, and improve CRM performance.
Requirements:
— 2+ years of experience in CRM automation or marketing automation.
— Hands-on experience with trigger-based lifecycle campaigns, including welcome flows, deposit conversion, churn prevention, and reactivation.
— Strong understanding of event-driven logic, customer segmentation, and CRM automation platforms such as Smartico, FastTrack, Customer.io, Optimove, or similar.
— Strong analytical skills and practical experience with Looker, Tableau, or similar BI tools.
— Ability to work closely with Product, Analytics, Content, and Design teams to coordinate and deliver CRM campaigns.
Conditions:
— Remote work opportunity.
— Flexible working schedule.
Benefits:
— Interesting product.
— Learning opportunities.
— Career growth prospects.
Контакты работодателя доступны по кнопке «Откликнуться» после входа.
Мэтч и сопроводительное
Сравним вакансию с вашим действующим резюме и составим письмо под эту роль.