Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH
Every Alan product, in every country, runs on the same backend: events, queues, cache, data shared between components, transactions. More than 200 engineers build on it every day. It carries more than 1 million members today. It must carry 10 million, in more countries, with more regulated health data.
You would join Backend Platform, a new team in our engineering organisation. Our job is to rethink the backend of a fully grown company, while it keeps running. Today almost everything runs in one Python monolith on one database. We are moving it towards big services that scale on their own, one pilot at a time. We build the tools that make this possible, and we set the rules for how Alan builds backends.
This is a rare kind of project. The codebase serves real members and customers every day, and we have the mandate to change how it is built. What we decide now will shape how hundreds of engineers work for years. You will learn a lot, and your work will have a real impact.
The team is small and growing: 3 engineers today, 6 next year. Its mission:
Own the backend building blocks every Alan product depends on, and make them simple enough that product teams use them without needing us.
Your scope
- The events pipeline. How our components and services talk to each other asynchronously: a Postgres outbox, Redis Streams, an S3 archive. It is in production for about 20 components. You make it a product that teams use on their own.
- Data replication between services. A service publishes read-only tables. Other services keep a local, fresh copy and join on it. This replaces slow joins across components.
- Towards big services. The tools to take capabilities out of the monolith: a service template, APIs between services, traces across services, dependency management. We start with a pilot and turn it into a playbook.
- The shared runtime. Queues, cache, the transaction layer. Their limits, their SLOs, their headroom.
- The backend direction. The rules for how we build backends at Alan, written with the other engineering teams.
🛠️ THE STACK
Python, Flask, SQLAlchemy, PostgreSQL, Redis, RQ, Datadog, all in a monorepo. New services are async-first. We deploy daily and believe in distributed ownership: you build it, you own it. You don't need prior Python experience.
⭐ IS IT YOU WE'RE LOOKING FOR?
Experience we value
- 5+ years of backend engineering, with code other teams depend on: libraries, frameworks, pipelines, internal platforms. You ran it in production and owned it.
- Distributed systems as a daily tool: events and messaging (delivery guarantees, ordering, idempotence, retries), data replication, consistency, transactions.
- PostgreSQL in depth: transactions, locks, replication, query plans.
- You have split a monolith or built services, step by step, while production kept running.
- You measure before you optimise, and you set SLOs and alerts for what you own.
- English working proficiency. French is not required.
Mindset we value
- Product mindset. Product teams are your customers. Adoption is how you measure success.
- Enabler. You build things others use on their own, instead of doing the work for them.
- You write to think and align. Short framing docs and decision records are how this team works with the rest of engineering.
- Influence without authority. You get other teams to change how they build, with no reporting line.
- Incremental. One pilot first, then the playbook. No big-bang rewrites.
Strong plus: you worked in a platform team that served product teams · event-driven architecture at scale · CDC or logical replication · async Python (asyncio, FastAPI) · multi-region or data residency · health, payments or other regulated data.
Not required: frontend · Kubernetes and cluster operations · database administration · LLM or AI expertise. Other teams own those.
Mission alignment
- Healthcare technology excites you.
- Leveraging AI to redefine our roles and unlock scalability.
For this opportunity, we are aiming to hire at D level https://medium.com/alan/a-new-iteration-of-our-engineering-career-path-at-alan-f46f7b229b2d or above. These are senior individual-contributor seats. Your leverage comes from technical depth and from how many teams use what you build.
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
🌍 HOW WE WORK
- Location: You must be legally eligible to work in France, Belgium, or Spain.
- Remote work: We offer remote work flexibility, but we value in-person collaboration.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.
Location: Remote, EMEA; Europe
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
About the Role
We’re looking for a creative and driven German-Speaking Commercial Account Executive to help grow our customer base of developer-first startups. This role is perfect for someone who thrives in startup environments, enjoys navigating technical sales cycles, and wants to work closely with founders and builders using open source tools.
You’ll manage full-cycle sales, partner cross-functionally to ensure smooth onboarding, and help define what modern sales looks like at Supabase.
You Will:
- Own the full sales cycle from lead to close
- Run technical discovery and align on business outcomes
- Partner with Sales Engineers and Product to demo capabilities
- Educate customers on how Supabase fits into their stack
- Build pipeline and consistently hit revenue targets
We’re Looking For:
- 2-5 years experience in a similar technical sales role
- Strong understanding of developer workflows or infrastructure products
- Ability to run a creative, value-driven sales process
- Comfortable talking to founders, engineers, and technical buyers
- Self-starter who thrives in fast-paced, ambiguous environments
- Business-Level German
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
About the Role
We’re looking for a Software Engineer, AI Tooling Infrastructure to join our AI Tooling team and help build and run the backend services behind Supabase’s AI products. The Supabase MCP server is one example of what the team runs in production, alongside the services that support agent skills and the dashboard assistant. You’ll work closely with the Platform, SRE, Auth, Billing and Edge Functions teams, and with the engineers on the AI Tooling team who build the product surfaces.
The AI Tooling team runs its own services in production and carries its own on-call. Traffic from AI clients and agents behaves differently from traffic from people: hundreds of calls a minute, retry loops, and no reading of deprecation warnings. This role makes sure the services they use are reliable, correctly authorized and observable. It is a systems and infrastructure role rather than a product AI role, and it is not an SRE role. You will build and operate these systems, not only advise on them.
This role is ideal for someone who thrives in async, fast-paced environments, owns what they ship in production, and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Build and operate the production backend services behind Supabase’s AI products, including the MCP server: deployment, scaling, configuration and release.
- Take ownership of how those services are structured, including splitting or reshaping a service when that makes it safer to run and easier to change.
- Define, measure and meet reliability targets for the services the team runs. Set SLOs with the SRE team, track error budgets, and use them to decide what to fix first.
- Participate in the AI Tooling team on-call rotation, and be a first responder for incidents in those services. Investigate, fix, coordinate with other teams during incidents, and write the follow-ups and runbooks.
- Work the AI Tooling team support queue alongside on-call, and turn recurring issues into fixes rather than repeated manual answers.
- Own authentication and authorization for AI and agent clients: OAuth apps, scoped tokens, and permissions that make sense for agents as well as humans, including how we change or deprecate a permission without breaking existing integrations.
- Own observability for the services the team runs: metrics, traces, logs, dashboards and alerts, so we find problems before customers do.
- Handle capacity and abuse for agent traffic: rate limits, cost and safety controls, and behavior under load or when a dependency degrades.
- Improve the architecture of the services the team owns as they grow, including splitting or reshaping a service when that makes it safer to run and easier to change.
- Work with the Platform team on shared code, review ownership and release process, and with the SRE team on infrastructure, alerting and incident practice.
- Contribute to the code of the AI Tooling team’s tools, such as the MCP server, where it affects reliability and security, in partnership with the engineers who own the product surface.
YOU MIGHT BE A GOOD FIT IF YOU
Must have:
- Have 5+ years of experience building and running backend services in production, and have carried on-call for them.
- Write strong TypeScript or Go, and are comfortable working in the other.
- Have designed and operated APIs with real consumers: versioning, error handling, rate limiting, and backwards-compatible change.
- Know OAuth, OIDC, JWT and API authorization well enough to debug them in production and to explain where implementations commonly deviate from the spec.
- Have a good understanding of PostgreSQL and relational databases.
- Are comfortable with CI/CD, Docker and containerized deployments, and with infrastructure as code. Any tool is fine.
- Can debug across services: follow a slow or failing request through several systems using metrics, traces and logs.
- Communicate clearly in writing, work with a wide range of stakeholders, and thrive in async, globally distributed teams.
- Are comfortable navigating ambiguity and moving quickly.
Pick your centre of gravity. We expect you to be deep in at least one of these, and to tell us which:
- APIs and auth: You have designed permission models, token scopes or OAuth flows for third-party or machine clients, and you have migrated them without breaking users.
- Operations: You have run production services yourself: carried the pager, written alerts and runbooks, used SLOs or similar to decide what to fix, and made shared systems less risky over time.
- Gateways and distributed systems: You have built or run proxies or gateways, or debugged hard failures across services (retries, partial failures, upstream outages, fail-open vs fail-closed decisions), and you can reason about load and degradation.
Nice to have:
- Experience with agent tooling (MCP or similar), or serving traffic from AI agents and LLM clients.
- Experience moving a service out of a larger codebase while keeping existing clients working.
- Experience with Grafana, OpenTelemetry, Logflare or a similar observability stack, and real SLO work.
- Open-source contributions, especially to Node.js, Go, TypeScript or API tooling.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Responsibilities:
— Own AI Security in your region.
— Carry the AI Security quota and manage the sales cycle from initial conversation to closing deals.
— Drive expansion within the existing customer base.
— Lead upsell campaigns targeting customers who already trust Abnormal and participate in land motions where AI Security is relevant.
— Generate focused pipeline through strategic outbound efforts to acquire new enterprise customers.
— Collaborate closely with Account Executives to support AI Security conversations and engage in key deals.
— Engage deeply with technology teams on AI governance, agent security, and cloud security when technical discussions are required.
— Lead design partner conversations for early availability products, working with product leadership to shape deals.
— Influence product development and sales playbook by providing field feedback to Product and R&D leadership.
— Build AI Security expertise across the sales team and stay updated as the product suite evolves.
Requirements:
— Minimum 5 years of quota-carrying sales experience, primarily selling to Enterprise accounts, with a proven track record of meeting quotas and winning new business.
— Hands-on experience selling AI products with sufficient technical and product knowledge to manage the sales cycle as an expert and provide credible feedback.
— Experience selling security or related infrastructure products.
— Technical depth and curiosity to discuss AI architecture, cloud security concepts, and behavioral AI models with technical buyers.
— Consultative and challenger sales style combined with hunter instincts for strategic outbound sales.
— Ability to operate effectively in ambiguous and evolving environments.
— Strong cross-functional collaboration skills to work autonomously with Account Executives, Sales Engineering, and product leadership.
Nice to Haves:
— Direct experience selling AI security, cloud security, or emerging security categories.
— Experience as an early seller or builder of new sales motions or product lines.
— Experience in specialist or advisory roles in cybersecurity or AI, including selling to CISOs and security leaders.
— Experience selling early-availability products and shaping design partner deals.
Benefits:
— Base salary range from $157,250 to $185,000 USD per year.
— Eligibility for bonus or incentive compensation, equity, and a comprehensive benefits package.
Additional Information:
— The role is remote within the USA.
— Abnormal AI uses AI-assisted tools to support recruiting but all hiring decisions are made by people.
— Pre-employment checks are required and comply with relevant legislation and company policies.
— Abnormal AI is an equal opportunity employer committed to non-discrimination.
To apply, visit: https://weworkremotely.com/remote-jobs/abnormal-ai-security-sales-executive-north-central
We're hiring an NCD Product Line Sales Specialist to own and accelerate Rubrik's Unstructured data protection business within a defined territory. Own the NCD product line number:
УдалённоRubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination
As a Product Engineer at Dropbox, you will play a pivotal role in shaping the future of collaboration and file sharing. Your responsibilities will revolve around developing and enhancing our suite of Dropbox Products to deliver exceptional user experiences.
We are seeking an L4 Capacity Planning Lead to join Coinbase's Compliance Workforce Management team. This role is central to translating volume trends, staffing assumptions, and business inputs into actionable short- and medium-range capacity plans that help our compliance operation meet regulatory demand efficiently and cost-effectively.
As a Distributed Systems Engineer at Ritual, you'll be instrumental in building and scaling our heterogeneous blockchain infrastructure. Design and implement distributed systems components for Ritual's heterogeneous compute network.
As a Senior Associate, Broker Dealer Operations, you'll join the Coinbase Capital Markets (CCM) team and serve as a subject-matter expert within the operational engine supporting Coinbase's U.S. equities brokerage business.
The Technical Support Engineer 2 (TSE2), Triage & Discovery is the front line of Alloy’s technical support experience. Serve as the first technical point of contact for incoming support requests—respond quickly, ask targeted follow-up questions, and build a clear understanding of what the customer actually needs.
УдалённоmiddleAlloy’s support team covers an 8am–8pm US time zone window; We are looking for someone to work during MST time zone hours
As a Developer Experience Engineer at Ritual, you will architect and build the foundational tools that enable developers to efficiently build on our infrastructure. Design and implement best-in-class development frameworks that do for AI-enabled chains what Foundry did for the EVM.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As an Intermediate Backend Engineer on the GitLab Orbit team, you'll help build and operate a graph data service that supports GitLab Duo agents, analytics, and architecture-level features across GitLab.com, Dedicated, and Self-Managed deployments. You'll join a Rust-first team that values clear ownership, thoughtful system design, and rigorous thinking about data and reliability.
The Knowledge Graph service is a Rust backend that builds a property graph from GitLab’s software development lifecycle (SDLC) and code data. It uses ClickHouse, NATS JetStream, and the Data Insights Platform. It exposes secure graph queries and MCP tools used by AI agents and product features. In this role, you’ll deliver features and improvements in well-scoped areas, learn the broader architecture, and contribute to reliability, observability, and operational readiness.
In your first year, you’ll take clear ownership of specific components or features (for example, parts of the SDLC indexing pipeline or query paths). You’ll help reduce single points of failure with better tests and runbooks, and you’ll help the team ship analytical services that are easier to maintain and evolve over time.
What you’ll do
Implement and iterate on backend features in the Rust-based Knowledge Graph service, including changes to the query engine, SDLC and code indexing flows, and API endpoints (including MCP endpoints) under guidance from senior and staff engineers.
Maintain integrations between Knowledge Graph and the rest of the GitLab platform, working in areas that touch GitLab Rails, the Data Insights Platform (Siphon, NATS, ClickHouse), and GitLab Duo Agent Platform.
Contribute to system design discussions by proposing options, raising questions, and documenting decisions, with a focus on reliability, scalability, and maintainability for analytical graph workloads.
Improve the operational maturity of the service by adding or enhancing metrics, logging, runbooks, alerts, and small readiness tasks, and by participating in on-call rotation as appropriate for your level and experience.
Collaborate asynchronously with product, data, infrastructure, security, and AI counterparts to clarify requirements, align on scope, and ship features safely for customers and sustainably for the team.
Use AI-assisted development workflows responsibly (for example, using Knowledge Graph-backed agents and internal Duo tooling), and share what works with the team while keeping a strong focus on code quality and correctness.
Participate in code reviews, knowledge-sharing sessions, and pairing to both learn from others and help maintain consistent standards across the codebase.
Contribute across the stack when needed, including occasional Ruby work for Rails integration and authorization paths, or small frontend changes related to Knowledge Graph features (for example, Software Architecture Map UI plumbing).
What you’ll bring
Professional experience building and maintaining backend systems in production, with an understanding of reliability, maintainability, and how to support services over time (for example, incident response and follow-ups).
Proficiency in at least one modern backend language and strong interest in Rust, with either prior Rust experience or clear evidence you can ramp quickly and deliver in a Rust-first, performance-sensitive codebase.
Some exposure to distributed data or analytics systems (for example, OLAP databases, Kafka- or NATS-style messaging, or change data capture (CDC) pipelines), or strong motivation to develop those skills in this role.
Interest in graph data modeling and query patterns (property graphs, multi-step (n-hop) traversals, aggregations), and willingness to learn the tools and concepts used in Knowledge Graph over time.
Practical experience (or strong interest) using AI tools in day-to-day development, along with a thoughtful approach to validating outputs and integrating AI into your workflow.
A language-agnostic mindset and evidence that you can pick up new languages and frameworks as needed (for example, Ruby, Go, or TypeScript/Vue where the work touches adjacent systems).
Solid fundamentals in system design for your level, including the ability to reason about trade-offs, ask good questions, and align your implementation work with documented architectural decisions.
Comfort working in a low-process, high-ownership environment where you take responsibility for your work, refine problem statements with teammates, and communicate progress clearly in writing across time zones in an all-remote team.
About the team
GitLab Orbit sits within the Data Engineering organization. We work closely with partners across AI (Duo Agent Platform), analytics, infrastructure and delivery, and security because our work spans many parts of the platform.
We collaborate asynchronously rather than following a feature factory model. A key challenge for us right now is scaling sustainably as usage grows and team members take time off. That includes hardening multi-tenant behavior. At the same time, we're bringing Knowledge Graph to
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
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United States Salary Range
$115,200
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$162,000 USD
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Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
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-As a Technical Support Engineer at Turnkey, you’ll help developers integrate, debug, and succeed with our SDKs and APIs across a range of environments — from React and mobile apps to backend servers and CLI tools.
УдалённоmiddleTechnical Support Engineer (PT time zone)
• Разрабатывать post-training эксперименты с SFT и RL для открытых языковых моделей; • Создавать reward-функции и верификаторы для сложных юридических задач;
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
Sierra’s Applied Research team works to make the models behind our agents better, faster, and cheaper across many kinds of tasks. Our work covers post-training open-weight models for specialized capabilities, new approaches to voice AI, and the benchmarks the field uses to measure agents, including τ-bench.
As an Applied Research Intern, you’ll join the team for a research project, working with a mentor, you’ll pick a problem that matters to how AI agents perform in the real world, run rigorous experiments, and potentially write up what you find for a top venue. If you want your research to reach both the research community and production agents used by millions of people, come do it at Sierra.
WHAT YOU’LL DO
- Own a research project from start to finish, from framing the question and running experiments to writing and submitting a paper.
- Push agent evaluation forward, for example by extending τ-bench to new domains, modalities, or long-horizon tasks, or by building new ways to measure reliability and consistency.
- Study how agents reason, use tools, and follow policies over multi-turn conversations, and find out where and why they fail.
- Explore post-training methods such as supervised fine-tuning and reinforcement learning to improve agent behavior, and measure the gains rigorously.
- Work with large-scale, proprietary datasets of text and audio interactions to find research questions grounded in real customer problems.
- Work with researchers and engineers across Sierra, and where it makes sense, turn your findings into improvements in production.
WHAT YOU’LL BRING
- Currently pursuing a PhD in computer science, machine learning, or a related field.
- A research track record, such as first-author publications or submissions at venues like NeurIPS, ICML, ICLR, ACL, EMNLP, Interspeech or ICASSP.
- Strong experimental skills: you design clean experiments, build careful baselines, and are honest about what the results do and do not show.
- Fluency in Python and modern ML tooling (for example, PyTorch, and LLM inference and training stacks).
- High agency and a builder’s mindset. You’ll work across the stack to get an experiment running.
- Clear, direct communication, both in writing and when presenting research.
EVEN BETTER
- Research experience with LLM agents, tool use, or multi-turn dialogue.
- Experience designing benchmarks or evaluations, especially ones tied to real-world outcomes.
- Experience with supervised fine-tuning, reinforcement learning, or long-horizon optimization.
- Experience with speech, voice, or multimodal models.
- Open-source contributions to ML research code or benchmarks.
INTERN QUALIFICATIONS
- The internship is open to students currently enrolled in a PhD program.
- Duration and start dates are flexible. Interns are embedded with the Applied Research team and work under the guidance of a mentor.
- The internship is based in our San Francisco office. We are in person Monday through Thursday.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоRemote, Canada; Remote, United States; Comfort working in a low-process, high-ownership environment where you take responsibility for your work, refine problem statements with teammates, and communicate progress clearly in writing across time zones in an all-remote team; The base salary range for this role’s listed level is currently for residents of the United States only