Вакансии

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. About Grafana Labs: There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics). Description of Duties We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly. AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them. Key Responsibilities Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery. Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy. Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve. Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content. Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way. Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship. Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants. Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes. Mentor teammates and share practices that raise the quality of the team’s work. Requirements What experience would make someone be successful in this role? Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth. Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output. Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs. Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly). Experience collaborating with engineers and product managers to get accurate technical information. Experience working remotely and asynchronously on a distributed team. What you’ll bring to the role Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t. Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them. Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality. Ownership. You manage multiple projects and work well both independently and collaboratively. Clarity. You write concisely and plainly for readers of all experience levels. Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation. Equal Opportunity Employer At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. In Canada, the Base compensation range for this role is CAD 145,000 - 178,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Nscale is looking for a Technical Program Manager Networking to lead network delivery for GPU cluster builds across the United States.

— Вести технические цели команды от постановки до результата. — Отвечать за доступность, стабильность, безопасность платформы и стоимость инфраструктуры.

— Build a strong team to ensure high performance and growth: hiring, coaching and mentoring, leading engineers and managers; — Define and execute the mobile game product's tech roadmap, making AI-driven innovation an integral part of its technical strategy;

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role As a critical member of our growing talent team, you will own building our sourcing engine to engage and hire world-class talent. This is an opportunity to partner directly with our talent dense Engineering teams. You will be the first point of contact for countless industry professionals, fully responsible for delivering an excellent candidate experience right from the start. *This is a full-time, 6 month contract position What You’ll Do - Innovate and operationalize creative sourcing strategies to deliver top technical talent to Ramp - Own talent mapping research, referral generation, and sourcing campaigns - Effectively align candidates’ motivations with Ramp's value proposition, roles, and expectations - Lead intake meetings with stakeholders to qualify and deeply understand requirements/qualifications for tech job profiles - Manage pipeline activity reports and analyze historical data to optimize hiring impact - Drive Ramp’s engagement across external conferences, networking events, and professional association partnerships - Partner closely with recruiting leadership to anticipate upcoming headcount and proactively understand how new hires will fit into the organization - Build networks and long-term relationship for potential candidates and communities What You’ll Need - 2+ years of technical sourcing experience in a similar role at a high-growth technology company or startup preferred - Familiarity with traditional and modern (AI) sourcing and search techniques - Excellent written and verbal storytelling communication skills - Ability to influence at various levels in an organization, anchoring on data-driven decision-making Nice to Haves - Demonstrated knowledge of Software Engineering job profiles - Experience with our suite of recruiting tools (Ashby, Claude Code, etc.) - Bachelor's degree from an accredited university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

What You'll Own Full-cycle recruiting across all of R&D - any team, any level, any complexity. Proactive pipeline building in niche, hard-to-fill technical spaces before a req exists, not after.

As a Technical Integration Specialist, you will improve the e-commerce experience for hundreds of millions of users across the world by providing first level technical support to e-commerce companies (our customers) as they integrate their websites and mobile applications with Constructor's platform.

- Investigate and resolve complex technical issues related to payment transactions, products, and integrations. - Analyse logs, transaction data, API requests and responses, and system behaviour to identify root causes.

Компания Ping Identity ищет Senior Manager Technical Account Manager. Задачи: — Руководство техническими аккаунт-менеджерами. — Обеспечение здоровья и удержания корпоративных клиентов. Требования и стек технологий включают работу с SAML, OAuth, OIDC, IAM, FIDO2, zero-trust, security architecture, directory service, application integration и customer retention. Роль связана с управлением людьми и технической поддержкой клиентов в области управления идентификацией и безопасностью.

Drive platform adoption and technical health metrics for assigned accounts, ensuring customers fully leverage Expel's capabilities. Build deep technical relationships with security practitioners, architects, and technical leaders who influence platform adoption and integration decisions.

Escalation Management & Complex Ticket Handling. Lead high-priority or complex support issues, including those involving multiple teams or external partners.

Ищем опытного технического бизнес-аналитика с экспертизой в международных платёжных интеграциях.

Требования: — 5+ лет опыта как Business Analyst, Technical Business Analyst, System Analyst в tech/SaaS-компаниях — Опыт сбора, анализа и документирования бизнес- и технических требований — Опыт написания технической документации, функциональных спецификаций, CJM, SRS, user stories и acceptance criteria — Опыт работы со сторонними интеграциями и API О компании: B2B-продукт с 400+ бизнес-партнёрами в 90 странах и командой 140+ специалистов. Помогаем предпринимателям запускать сервисы ride-hailing (такси): SaaS-решение и маркетинговая поддержка.

Who We Are: At Yuno, we build payment infrastructure enabling companies to participate in the global market. Founded by experts from payments and tech industries, our technology provides access to leading payment capabilities, allowing companies to engage customers confidently and maintain global operations through seamless integrations. We empower teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. Using advanced AI and latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries. About The Role: We seek a Technical Account Manager to own and elevate Yuno's technical customer relationships across Latin America. This leadership role requires deep technical expertise, team inspiration, customer trust-building, and driving impactful outcomes. You will be the senior technical voice for strategic accounts in the region and set standards for technical partnership at Yuno. Daily, you will lead a team of TAMs while addressing complex customer challenges. LATAM is a fast-growing payment ecosystem with unique local nuances and high-stakes integrations, rewarding precision and resilience under pressure. This role is central to Yuno's cross-functional engine, collaborating closely with Product, Development, Sales, and Partnerships teams to translate customer insights into improvements and ensure internal teams have necessary context. You will define best practices, scale the TAM function, and ensure quality and reliability in integrations. Your contribution will be: — Serve as senior technical contact for strategic accounts, managing escalations and resolving complex integration challenges — Lead high-level discussions with customer leadership on technical strategy, product trade-offs, incident management, and risk mitigation — Define and implement best practices for technical onboarding, integration delivery, and account health monitoring — Build deep knowledge of customers' business models, technical stacks, and operational needs to unlock value proactively — Partner with developers and senior engineers to provide strategic technical guidance and support solution design — Collaborate with Product and Development teams to customize platform capabilities and feed customer insights into the roadmap — Work cross-functionally with Sales, Partnerships, and Finance to support account retention and regional growth — Monitor integration progress and ramp-up milestones across the team, ensuring consistent and high-quality delivery — Champion the LATAM customer base internally, bringing regional intelligence into Yuno's strategic conversations Skills You Need: Minimum Qualifications: — Fluency in English and Portuguese is a plus; Spanish is a plus — 5+ years experience in technical account management or integration engineering, preferably in fintech or payments — Proven track record of leading or mentoring technical teams — Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools such as Postman, SoapUI, or Swagger — Proficiency in web fundamentals: HTML, CSS, JavaScript, RESTful APIs, and modern frameworks — Hands-on experience in at least one server-side language: Golang, Python, Node.js, or equivalent — Familiarity with server and database technologies including Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar — Strong analytical, problem-solving, and project management skills — Excellent organizational skills managing multiple accounts, team priorities, and concurrent projects — Clear and compelling communication with technical and non-technical stakeholders at all seniority levels — Experience with ticketing systems is a plus What We Offer at Yuno: — Competitive Compensation — Remote Work – work from anywhere — Home Office Bonus – one-time allowance for home office setup — Work Equipment — Stock Options — Health Plan wherever you are — Flexible Days Off

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About The Role We’re looking for a Technical Program Manager who can work across engineering, product, and business teams. You’ll bring the technical judgment to earn engineers’ trust and the ability to create clarity and momentum across complex programs. This is a hands-on role with executive visibility and direct impact on how Ramp’s engineering organization scales. You’re energized by complexity and curious about how AI can improve the way engineering teams work. You experiment with AI tools yourself, understand how they are changing software development, and bring that perspective to the programs you lead. What You’ll Do - Lead large technical programs across engineering and partner teams, from infrastructure scaling to reliability and incident response. - Connect platform and product engineering teams, keep context flowing, surface dependencies, and drive effective execution. - Own programs from scoping and kickoff through delivery, measurement, and retrospective. - Partner with engineering leaders on roadmaps, identify how projects overlap or depend on one another, and keep programs aligned with organizational goals. - Help engineers, engineering managers, and partner teams communicate business and engineering priorities across the organization. - Strengthen Ramp’s incident response program by improving processes, facilitating retrospectives, and helping teams act on what they learn. - Help define how TPMs work at Ramp by setting standards, creating playbooks, and improving program practices. What You’ll Need - 5+ years of technical program management experience, ideally in a high-growth startup. - Hands-on fluency with AI tools such as Cursor or Claude Code, and a point of view on how they can improve day-to-day work and software development. - The ability to execute directly while improving how the broader team works. - A track record of building trust quickly and working effectively across teams. - A BA/BS in computer science, engineering, information systems, analytics, or another technical or analytical field. - Strong systems thinking: you can connect architecture, product, compliance, and timelines, and spot risks early. - Experience leading cross-functional programs toward ambitious goals with urgency and ownership. Nice To Haves - Experience with cell-based or multi-region architectures, or international expansion. - Hands-on experience with infrastructure, CI/CD, or observability tools. - Experience leading reliability programs. - Experience building programs in rigorous, fast-moving organizations. - A background in software engineering. - Familiarity with how LLM-based systems are built and deployed, enough to have substantive conversations with the engineers building them. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Nscale is looking for a Technical Project Manager Systems Engineering Global to lead cross-functional systems engineering initiatives, define requirements, and deliver scalable operational processes.

Запуск новых продуктов и сервисов в продукте. Техническая аналитика и высокоуровневый дизайн.

Isomorphic Labs is looking for a Technical Program Manager DDMR to manage small-molecule drug discovery programs, budgets, risks, stakeholders, and operational processes.