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We are currently looking for Retention Agents with a minimum of one year of experience in the Forex industry for a stable and growing UK project.

Location: United Kingdom; Belgium; Poland; France Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. THE ROLE ElevenLabs runs a deliberately lean finance team across 10+ legal entities and 40+ countries. The stack is built around NetSuite, Stripe, Ramp, Deel, HiBob and Pigment, with a BigQuery/dbt warehouse underneath. We want a close where people review exceptions and agents handle the rest. You'll own that stack, from architecture and integrations to controls and vendors. This is a builder role, not a ticket queue. - Run NetSuite end to end. That covers multi-subsidiary setup, chart of accounts and segments, scripting and workflows, release management, and roles and segregation of duties as we build toward public-company controls. - Own the integration layer: Stripe, Ramp, Deel and HiBob into NetSuite, and NetSuite into the warehouse. Month-end should reconcile by design instead of by hand. - Lead selection and rollout of new systems, including usage-based billing and equity administration. You'll also handle the finance setup of every new entity. - Build with AI, alongside our Automations and Data teams. Examples include agents and automations for invoice coding, people-cost reconciliations and accounting requests. - Be the systems voice in finance decisions on new pricing models, new geographies and audit readiness. REQUIREMENTS - You've administered a multi-entity NetSuite OneWorld instance yourself, including SuiteScript/SuiteQL, saved searches, roles and releases. - You've owned an ERP or billing implementation or migration end to end, and you know how Stripe data flows into the ERP and into revenue recognition. - You build integrations, through iPaaS or code, that reconcile and alert when something breaks, and you're comfortable in SQL. - You understand R2R, P2P and O2C and the controls behind them, and you can work with accountants, engineers and auditors in the same week. - You work AI-first: tools like Claude Code or Cursor are part of your day, and you automate a workflow before you staff it. - Bonus: experience with Ramp, Pigment, Metronome or another usage-billing platform, Deel/HiBob, or n8n, or dbt/BigQuery; SOX or ITGC work at a pre-IPO or public company. GROWTH POTENTIAL We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Lead a Finance Systems & Automation team as the company scales. LOCATION This role is remote-first, so it can be executed from anywhere in Europe, with the ability to operate in CET timezones required. If you prefer, you can work from our offices in Warsaw and London. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Netherlands; Belgium; Germany; Spain; France; United Kingdom About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client operates in the real estate and home improvement industry, specialising in bathroom remodelling. They help homeowners transform their bathrooms through tailored renovation solutions. They are looking for an experienced Dutch-speaking High-Ticket Sales Closer to join their sales team and convert qualified prospects into customers. Working directly with prospective customers through video sales calls, you'll be responsible for building rapport, understanding customer needs, handling objections, and closing high-value deals. This is an opportunity for a confident sales professional who knows how to create trust, communicate value, and consistently deliver results in a performance-driven environment. Key Responsibilities Conduct approximately 4–5 video sales calls per day with qualified prospects who have booked and attended their appointments Handle a target of approximately 45 qualified showed sales calls per month Convert qualified prospects into customers, targeting an average of 1–2 direct sales per day Build strong relationships with prospective customers through excellent communication, active listening, and rapport-building techniques Use mirroring techniques and an adaptable tone of voice to establish trust and connect with different customer personalities Understand customer requirements, present suitable solutions, and communicate the value of bathroom remodelling services Handle objections confidently and guide prospects through the decision-making process Apply culturally sensitive communication and closing techniques when engaging with Dutch-speaking customers Maintain accurate sales activity and follow-ups using the company's systems Work towards revenue generation targets, with a reference target of 400K Requirements Fluent in both Dutch and English (essential) Proven experience in sales, particularly cold calling and direct sales Demonstrable high-ticket sales and closing experience Strong objection-handling and negotiation skills Excellent verbal communication skills and a confident, engaging tone of voice Strong rapport-building, active listening, and mirroring skills Ability to adapt communication and closing techniques to different customer personalities and cultural backgrounds Comfortable conducting video sales calls and working towards daily sales and revenue targets Reliable, organised, and able to communicate availability consistently Familiarity with GoHighLevel, Slack, and Google Meet Nice to Have Previous experience in real estate or property-related sales Experience in construction, home improvement, or bathroom remodelling Experience selling high-value renovation or home improvement services Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Netherlands; Belgium; Germany; Spain; France; United Kingdom About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client operates in the real estate and home improvement industry, specialising in bathroom remodelling. They help homeowners transform their bathrooms through tailored renovation solutions. They are looking for an experienced Dutch-speaking High-Ticket Sales Closer to join their sales team and convert qualified prospects into customers. Working directly with prospective customers through video sales calls, you'll be responsible for building rapport, understanding customer needs, handling objections, and closing high-value deals. This is an opportunity for a confident sales professional who knows how to create trust, communicate value, and consistently deliver results in a performance-driven environment. Key Responsibilities Conduct approximately 4–5 video sales calls per day with qualified prospects who have booked and attended their appointments Handle a target of approximately 45 qualified showed sales calls per month Convert qualified prospects into customers, targeting an average of 1–2 direct sales per day Build strong relationships with prospective customers through excellent communication, active listening, and rapport-building techniques Use mirroring techniques and an adaptable tone of voice to establish trust and connect with different customer personalities Understand customer requirements, present suitable solutions, and communicate the value of bathroom remodelling services Handle objections confidently and guide prospects through the decision-making process Apply culturally sensitive communication and closing techniques when engaging with Dutch-speaking customers Maintain accurate sales activity and follow-ups using the company's systems Work towards revenue generation targets, with a reference target of 400K Requirements Fluent in both Dutch and English (essential) Proven experience in sales, particularly cold calling and direct sales Demonstrable high-ticket sales and closing experience Strong objection-handling and negotiation skills Excellent verbal communication skills and a confident, engaging tone of voice Strong rapport-building, active listening, and mirroring skills Ability to adapt communication and closing techniques to different customer personalities and cultural backgrounds Comfortable conducting video sales calls and working towards daily sales and revenue targets Reliable, organised, and able to communicate availability consistently Familiarity with GoHighLevel, Slack, and Google Meet Nice to Have Previous experience in real estate or property-related sales Experience in construction, home improvement, or bathroom remodelling Experience selling high-value renovation or home improvement services Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Brazil; Chile; Mexico; Argentina; Colombia; Peru About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for an enthusiastic, personable, and results-driven Wedding Photography & Videography Sales Development Representative to join our client's team. In this role, you will conduct about five 30-minute sales consultations per day with engaged couples via phone and video. Your primary responsibility will be to understand each couple's wedding plans, build rapport, identify their photography and videography needs, and confidently recommend the most suitable service packages. Key Responsibilities Conduct approximately five 30-minute sales consultations daily with prospective couples via telephone and video calls. Build genuine connections with couples by showing enthusiasm and interest in their wedding plans. Understand each couple's wedding vision, preferred photography style, videography needs, budget, and expectations. Present and explain the company's photography and videography services, products, and packages. Clearly communicate package inclusions, pricing, upgrades, and available options. Recommend the most suitable photography and videography packages based on each couple's requirements and budget. Confidently handle objections, answer questions, and address purchasing concerns. Use consultative selling techniques to guide couples towards booking the company's services. Maintain accurate records of conversations, customer information, and sales opportunities within HighLevel CRM. Follow up with prospective couples who require additional time before making a purchasing decision. Consistently work towards sales targets and conversion goals while maintaining an excellent customer experience. Requirements Previous experience in sales, preferably in consultative sales, B2C sales, or high-ticket sales. Excellent verbal communication and interpersonal skills. A naturally enthusiastic, friendly, and engaging personality. Genuine interest in weddings, wedding photography, and videography. Good understanding of American wedding traditions, customs, and typical wedding planning processes. Ability to build rapport quickly and establish trust with prospective customers. Strong presentation and persuasion skills, with the ability to confidently recommend products and close sales. Comfortable conducting telephone and video sales consultations. Ability to understand, learn, and confidently explain different photography and videography packages. Experience using HighLevel CRM (GoHighLevel) is preferred. Strong listening skills and the ability to understand individual customer needs. Excellent English communication skills, including fluency and a clear, professional speaking style. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

As a Senior Product Manager, you’ll own the demand management solutions that keep ordering smooth when delivery capacity is stretched. You’ll work hands-on with Engineering and Data Science to turn real-time fleet saturation signals into product decisions that lift peak-time conversion and reduce cancellations.

As a Senior Software Engineer, you’ll build and scale the internal Payments engine that handles payments for the entire Delivery Hero. Your work keeps checkout reliable and payment failures low for customers across our markets.

You will be the hands-on operator behind our Workday work and a key resolver for our core recruiting systems. In the near term you will help test and implement Workday for Talent Acquisition, then support it and improve its processes after go-live.

Location: Remote, Global Workplace: Remote About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a Product Manager, Administration & Governance to join our Product Team and make Supabase the default starting point for software built inside a company. Supabase already spreads from the bottom up: someone has an idea, creates a project, and builds something useful. Inside most companies, Supabase starts the same way: someone has an idea, creates a project, and builds something useful. The next step is making that momentum company-wide: one platform where anyone can start building, and where IT can see what’s running, who owns it, and what it costs. You’ll own how companies run Supabase as their internal development platform: approved by IT and easy for anyone in the company to use. You’ll make it possible for people and the agents they work with to start building without waiting on infrastructure, while giving platform, IT, and security teams the controls they need to say yes. The goal is to make the approved path the easiest path, from an early experiment to a production application, with the controls companies need built in. WHAT YOU’LL BE RESPONSIBLE FOR - Own the product strategy and roadmap for internal innovation, from a company’s first IT-approved rollout to adoption across teams and business units. - Make getting started self-service, whether someone creates a project in Supabase, through an internal developer portal, or with an agent. Give builders the access and infrastructure they need without a ticket for every project. - Steer scattered usage into a manageable company-wide platform. Give companies one view of everything they run on Supabase. Shape how ownership, delegated access, and boundaries work so teams can move independently as usage grows. - Partner closely with platform, IT, security, and finance teams to understand what it takes to approve Supabase and keep it approved. Translate their needs into practical identity, policy, audit, and spend controls that don’t slow builders down. - Define the path from experiment to production, including project ownership, access, and the guardrails that change as an application becomes important to the business. - Work with Engineering, Design, Sales, and Customer Success to turn early customer rollouts into a repeatable experience, rather than a new custom integration for every company. - Define what success looks like, instrument it end to end, and let the data guide what gets built next—from time to first project and self-service adoption to production usage and expansion across the company. YOU MIGHT BE A GOOD FIT IF YOU - Have 7+ years of product management on developer tools, infrastructure, or internal developer platforms. - Have built self-service products that developers love and platform or IT teams trust. You understand both the person trying to ship an app and the team responsible for how it runs. - Can reason about identity, permissions, organization boundaries, and usage attribution, and turn those systems into workflows people can actually understand. - Have a strong point of view on how agents change who can build software inside a company and what an internal development platform needs to make that possible. - Know your way around controlled experimentation and data analysis, and can connect easier adoption to sustained product use. - Are biased toward speed and would rather ship, learn, and iterate than perfect a spec. - Build with what you own and form opinions through first-hand use, from creating a project to configuring the policies around it. - Use AI tools to compress research, drafting, and feedback synthesis so you can focus on judgment calls. - Work async by default, making decisions in writing in a fully remote team. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

The Technical Support Engineer 2 (TSE2), Triage & Discovery is the front line of Alloy’s technical support experience. Serve as the first technical point of contact for incoming support requests—respond quickly, ask targeted follow-up questions, and build a clear understanding of what the customer actually needs.

Location: San Francisco At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to turn knowledge into action, and behind all of that is the technology infrastructure that keeps a fast-moving company running. We're looking for an IT Engineer who is early in their career and wants to learn and grow quickly. You'll join a small, high-impact IT team and help build the systems and automations that keep everyone moving. We want someone who ramps fast, reaches for AI first and doesn't wait to be told what to fix. You'll use AI tools daily to build a world-class AI-native IT platform. This role is hybrid at our San Francisco office. What you'll do: • Use Perplexity's Computer to build foundational AI automations, custom skills, and workflows that run IT at scale. • Instrument and tune our agentic IT ticketing system: spot trends, track KPIs, and engineer agent behavior to resolve requests quickly. • Give employees great day-to-day IT support, in person and remotely, across hardware, accounts, and SaaS apps. • Build and promote self-service tools across the company. • Contribute to IT projects across endpoint management, identity and access management (IAM), and our IT back end. Qualifications: • 3+ years of experience in IT help desk and systems administration, ideally in a fast-growing startup. • Experience with macOS and Google Workspace. • Experience with Google Workspace, Okta, ideally Okta Workflows • Experience using AI coding tools and scripting languages like Bash or Python. • Familiarity with MDM like Iru or Intune is a plus. • A methodical approach to root-cause troubleshooting and strong interest in automating away repetitive tasks. • Clear, friendly communication and enjoyment in helping people.

Location: San Francisco At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to turn knowledge into action, and behind all of that is the technology infrastructure that keeps a fast-moving company running. We're looking for an IT Engineer who is early in their career and wants to learn and grow quickly. You'll join a small, high-impact IT team and help build the systems and automations that keep everyone moving. We want someone who ramps fast, reaches for AI first and doesn't wait to be told what to fix. You'll use AI tools daily to build a world-class AI-native IT platform. This role is hybrid at our San Francisco office. What you'll do: • Use Perplexity's Computer to build foundational AI automations, custom skills, and workflows that run IT at scale. • Instrument and tune our agentic IT ticketing system: spot trends, track KPIs, and engineer agent behavior to resolve requests quickly. • Give employees great day-to-day IT support, in person and remotely, across hardware, accounts, and SaaS apps. • Build and promote self-service tools across the company. • Contribute to IT projects across endpoint management, identity and access management (IAM), and our IT back end. Qualifications: • 3+ years of experience in IT help desk and systems administration, ideally in a fast-growing startup. • Experience with macOS and Google Workspace. • Experience with Google Workspace, Okta, ideally Okta Workflows • Experience using AI coding tools and scripting languages like Bash or Python. • Familiarity with MDM like Iru or Intune is a plus. • A methodical approach to root-cause troubleshooting and strong interest in automating away repetitive tasks. • Clear, friendly communication and enjoyment in helping people.

Location: Canada (BC & ON only) Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Salesforce Developer to help Webflow scale our go-to-market systems with quality, scalability, and strong governance. You’ll design and build the Salesforce, CPQ, and integration solutions that our Sales, Marketing, Customer Success, and Finance teams depend on every day. You’ll work closely with stakeholders and the broader Enterprise Technology team to turn business needs into clean, durable solutions. This role combines hands-on engineering excellence with the judgment to know what to build, what to simplify, and what not to build at all. You’ll help make our platform easier to use, easier to trust, and easier to extend. You’ll join a team of 5 architects, developers, and admins who own Webflow’s GTM systems end to end. We don’t have dedicated project managers, business analysts, or QA. Each of us runs our own projects from the first stakeholder conversation through requirements, design, build, testing, and rollout. We work as a community of practice. We share patterns, review each other’s work, and grow the craft together.   ABOUT THE ROLE: - Location: Remote-first (Canada) - Core working hours overlap with US Eastern / Pacific time - Full-time - Permanent - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada) - $116,600-$163,300   This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.   Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.   - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy - Reporting to Anna Duncanson   As a Senior Salesforce Developer, you will: - Own the whole problem, not just the ticket. You’ll shape solutions from the first stakeholder conversation through launch, and bring your designs to a team that reviews, challenges, and builds on each other’s work. - Partner with RevOps, MarketingOps, LegalOps, Finance, and Pricing & Packaging leaders to turn business needs into clear designs, with options and tradeoffs that help them decide well. - Help own and evolve our Quote-to-Cash platform, from quoting and approvals through contracts and renewals, and help shape where Revenue Cloud Advanced fits. - Make the platform simpler. Reuse before you build, consolidate overlapping automation, and retire tools and packages we no longer need. - Design resilient integrations across the GTM tech stack, and chase data issues to their root cause even when they span several systems. - Build shared AI tooling that speeds up the whole team, from test generation to code review to metadata analysis. - Ship with care. Deploy your own changes through Gearset, build in monitoring, and fix production issues before users notice. - Raise the bar. Set the Apex, LWC, and security patterns others build on, give thoughtful reviews, and mentor developers and admins. - Help shape how we work, not just what we build. Take your turn as Scrum Master, run our ceremonies, and bring ideas that make the whole team faster and better.   ABOUT YOU: Requirements: - BS / BA college degree or relevant experience. - 5+ years of hands-on Salesforce development in a complex Sales Cloud org. - Salesforce Platform Developer I and Platform Developer II certifications. - Strong Apex, SOQL, Flow, and LWC skills, and a clear sense of when to use each. - Deep understanding of the platform’s transaction model, including order of execution, synchronous and asynchronous processing, bulkification, and governor limits, plus experience tuning performance in large-data-volume orgs. - Strong grasp of Salesforce security in code, including CRUD, FLS, sharing, injection prevention, and named credentials. - Hands-on Salesforce CPQ experience. - Experience with source-driven delivery: SFDX, Git, pull request workflows, static analysis, automated testing, and rollback planning in a CI/CD tool such as Gearset or Copado. - Experience with event-driven patterns such as Platform Events and Change Data Capture. - Experience building and supporting integrations designed for failure, including retries, idempotency, error handling, and clear system-of-record boundaries. Preferred: - Salesforce CPQ, Revenue Cloud, and/or Platform App Builder certifications. - Experience with identity provisioning or data warehouse integrations. - Experience in a B2B SaaS environment   You’ll thrive as a Senior Salesforce Developer at Webflow if you: - Are comfortable wearing many hats. You’re as confident running a requirements session, managing a timeline, writing test plans, and handling a production issue as you are writing code. - Hold a high bar for quality. You write clean, well-tested, well-documented code, and you treat production with care. - Design for scale. You build for where Webflow is going, not just where it is today. - Value strong governance. Clear standards, peer review, and documented decisions matter to you, and you help others follow them. - Challenge assumptions, including your own. You ask why, test ideas with data, and change course when the evidence says you should. - Always look for a better way. You reflect on your work and keep improving your skills, our patterns, and our processes. - Find the root cause. You use logs, data, and testing to prove what’s wrong before you change anything. - Communicate clearly. You can explain a technical tradeoff to a sales leader and to another engineer. - Protect focus. You redirect out-of-scope asks into intake, prioritize by value and risk, and leave room for the unplanned. - Help create a team where everyone feels safe to ask questions, raise concerns, and admit mistakes. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD Our Salesforce org is the system of record for how Docebo sells, renews and serves customers. It carries CPQ, document generation, e-signature, provisioning and billing integrations, and a growing set of AI-driven workflows. The team that runs it is small, senior, and split between Canada and Italy. We've spent this year putting real structure behind it: a formal development lifecycle, a definition of ready for every ticket, a security standard for integrations, and a hardening program that is cleaning up years of accumulated access. We're adding a senior developer to carry that forward. You'll build on the platform every week, but you'll also be one of the people the rest of the team turns to when a design needs a second opinion, a connected app needs scrutiny, or a request needs someone to say "not like that, and here's why." ⚡ THE DAY-TO-DAY - Design and build. Deliver production-quality solutions in Apex, Lightning Web Components, Flow and platform configuration, from a clear problem statement through solution design, build, test and release. You'll work the full lifecycle, not just the ticket in front of you. - Integration security and governance. Review every new or changed integration against our integration security standard: connected app scopes, OAuth and token lifecycle, dedicated Okta-provisioned integration users, least-privilege permission sets. You'll push back on anything that asks for more access than it needs and document the decision. - Code and design review. Act as a reviewer for the team's pull requests and solution designs. Hold the line on maintainability, test coverage, deployment readiness and SOX-relevant change controls, and give feedback people can act on. - Platform health. Own a share of the technical-debt and hardening backlog: retiring unused automation, consolidating permission models, cleaning up legacy packages and integration users, and reducing the org's risk surface one deliberate change at a time. - Access and provisioning backstop. Be a point person for user activation, license allocation and permission assignment, and help move that work from manual cloning toward documented roles and automation. - Delivery partnership. Work directly with Revenue Operations, Finance, Marketing and Customer Success on scoping, and with the team's administrators and QA partner on testing and release. Take part in the daily check-in and the biweekly backlog and capacity review. - AI in the day-to-day. Use AI tooling to move faster on triage, documentation and build, and apply the judgment to validate what it produces before it ships. We care about both halves. 🌟 YOUR SUPERPOWERS - Deep hands-on Salesforce development. Several years shipping Apex, Lightning Web Components, Flow and integrations (REST, platform events, middleware) in a production org with real users and real release discipline. - A security mindset. You understand connected apps, OAuth scopes, permission sets, profiles and integration users well enough to spot a risky configuration and explain the fix. You treat "valid until revoked" as a problem, not a default. - Review experience. You've reviewed other engineers' code and designs and know how to be direct and useful at the same time. - Comfort in a governed environment. SOX controls, structured deployment windows, mandatory UAT, a source-control-backed deployment pipeline (we use Gearset and GitLab). - Clear communication, written and spoken, with technical and non-technical stakeholders. You can explain a trade-off to a VP and a defect to a developer. - Independence and judgment. You scope your own work, ask for clarity early, and don't wait to be told that a request is under-specified. - Working hours that overlap the team. Our daily check-in runs at 09:30 Eastern / 15:30 Central European; you'll need to be reliably available for it from either location. 🎯 BONUS POINTS - Salesforce Platform Developer II, Application Architect or Integration Architect certification. - Experience with Salesforce CPQ or Revenue Cloud, Conga or similar document generation, DocuSign, or a billing migration (we're moving billing to NetSuite). - Experience with Slack, Okta, Fivetran or Datadog as they relate to a Salesforce org. - Exposure to Data Cloud or Agentforce. - Italian language skills, or prior experience on a team split across North American and European time zones.   OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: Limassol, Cyprus Spotware Systems is seeking an experienced Senior QA Engineer (Full stack) to join our dynamic and highly professional product team in our Limassol office (or remote). This role involves working closely with product managers and developers to ensure our products are robust, scalable, and meet high-quality standards. You will be involved in functional testing, customer scenario testing, stress testing, performance testing, sanity testing, enhancing the automation processes, and the overall QA improvement process. Key Responsibilities: Conduct thorough requirements analysis and collaborate with cross-functional teams to understand technical specifications. Perform manual/automate functional/non-functional testing. Identify, track, and report bugs, ensuring they are resolved promptly with clear root cause analysis. Monitor and maintain test environments to ensure stability and efficiency in test execution. Contribute to and execute test strategies for complex systems with high availability and reliability requirements. Collaborate in code reviews to maintain high quality across automated tests and production code. Requirements: 5+ years of experience in Quality Assurance, specifically in backend projects. 2+ years of experience in troubleshooting Java applications. Proficiency in Java programming for test automation development. Solid knowledge of testing methodologies and test design techniques (e.g., boundary value analysis, equivalence partitioning, state transition testing). Experience in designing and maintaining test cases in Allure TestOps, including traceability to requirements and test reporting. Hands-on experience with microservices architecture and event-driven architecture, including understanding of inter-service communication, message brokers, and asynchronous processing. Proven experience testing TCP socket-based integrations (e.g., WebSocket, gRPC). Strong analytical skills with the ability to perform impact analysis, create traceability matrices, and work with both functional and non-functional requirements. Experience in identifying root causes and understanding issue consequences within complex backend environments. Good working knowledge of SQL for validating backend data and queries. Linux systems knowledge (CLI) for troubleshooting and test environment maintenance. Excellent communication skills with a strong command of English (B1 or above) and Russian. You use AI not just occasionally, but as a core part of how you think, work, and deliver results. Being AI-augmented is part of what makes you a top performer. Preferred Qualifications: Familiarity with binary protocols (e.g., FIX). Hands-on experience with Databases like PG, Clickhouse Hands-on experience with messaging and caching systems like Kafka, Redis Experience in the Forex industry or trading platform knowledge. Conditions: Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare. A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box to celebrate the arrival of a child. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Remote This role may require in-person interview/s in Austin, Texas About Osano: Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape. About the Role: Reporting to Executive leadership, the Sr. Manager of  IT & Operations owns Osano's internal technology environment day to day. This role runs IT operations, manages the corporate technology stack, and improves systems, security, and employee experience over time. The ideal candidate is hands-on, operationally excellent, and ready to take on more strategic ownership as the company grows. Core Responsibilities Operations and Systems Ownership: Own and continuously improve Osano's internal IT operations, including endpoint management, identity and access, SaaS administration, and corporate infrastructure. Keep systems reliable and employees productive. IT Roadmap Execution: Maintain and deliver a near-term IT roadmap aligned with company growth. Identify gaps, prioritize improvements, and ship them consistently. Budget and Vendor Management: Manage the IT and corporate technology budget. Own vendor relationships, renewals, and contract negotiations to control cost and remove redundant tools. Security and Compliance: Serve as the internal technical lead for SOC 2 IT audit evidence and controls. Implement and maintain security policies, enforce compliance standards, and move the team from reactive evidence gathering to proactive risk reduction. Stakeholder Support: Partner with department leads and the executive team to resolve operational bottlenecks and support the needs of a growing, distributed team. Technical Scope Identity and Access Management: Administer and secure Google Workspace and corporate identity infrastructure. Manage SSO, SAML configurations, conditional access policies, and endpoint security across Mac, Windows, and mobile devices, using EDR tooling including Microsoft Defender and Iru Avert. Automation and Lifecycle Management: Build and maintain automation for onboarding, offboarding, and hardware provisioning using low-code tools, Google Apps Script, Bash, or PowerShell. Reduce manual work wherever possible. AI Tool Governance: Establish and enforce policies for safe, compliant adoption of AI tools across the organization. Manage access, data privacy boundaries, and shadow AI risk in collaboration with engineering and legal. Documentation and Training: Maintain accurate, audit-ready documentation for Osano’s corporate technology stack, and deliver internal training on security best practices, security hygiene, and data privacy. AI in Your Work: At Osano, we expect everyone to use AI to work smarter and deliver better results. In this role, you’ll leverage AI to create and maintain documentation, resolve routine support requests more efficiently, build automations, and identify recurring ticket trends and opportunities for improvement. About You Experience: 7+ years in IT, systems administration, or technical operations, with at least 1 to 2 years in a lead or managerial role in a SaaS or startup environment. Technical Competency: Hands-on experience with IAM, MDM, SAML/SSO, Google Workspace administration, and scripting. You are comfortable in the terminal and in the admin console. Operationally Driven: You close tickets, build systems that prevent the next ticket, and document what you build. You measure success by uptime, resolution time, and employee experience. Mission Alignment: You care about security and compliance without sacrificing usability. You understand that a privacy company should model the behavior it sells. How we work: Fully remote, with at least four hours of overlap each day with your team's core hours. Collaborative and video-on for meetings, and async-first for everything else. Bring people in when they are needed and share what you’re working on with the team. Regular 1:1 checkins with your manager, with a focus on growth conversations. Why Us: We're a welcoming team that's dependable, curious, moves fast, and full of talented people We're a B-corporation with a mission that matters, in a high-growth space with significant potential You'll have access to our training program, well-defined career paths, and a leadership team that values professional development Benefits: Competitive-pay compensation and ownership interest/equity Unlimited paid time off, plus a requirement to take at least two weeks off per year We're a Best Place for Working Parents and offer paid parental leave for all new parents Osano sponsors individual premiums on base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision insurance via Aetna A fully and permanently remote company, so you can work from anywhere in the U.S. Receive a MacBook and $600 to craft your home workspace Annual company trip designed to foster connection, creativity, and fun Mental health benefits with free memberships to mindfulness and talk therapy services A Bit More About Osano: Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest. We’re backed by top-tier investors, including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work. Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law. A Bit More About Osano Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest. We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work. As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you. Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.

Location: Mapbox Poland Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.  WHAT WE DO Our Support Team is composed of a diverse group of professionals such as developers, designers, and data specialists. Our team’s experience allows us to be knowledgeable about every aspect of the Mapbox stack, enabling us to provide exceptional support to our customers. We publish comprehensive documentation and provide direct email support to ensure that our users have the resources they need to succeed. Moreover, we are committed to identifying cross-team root issues, advocating for targeted improvements to our products and documentation, and helping our customers grow with Mapbox.   WHAT YOU'LL DO - Break down complex customer questions into manageable pieces and find solutions in the Mapbox stack. Communicate those solutions through concise and friendly responses - Provide excellent customer service, manage incoming customer issues, and collaborate with internal teams to ensure customer needs are met or exceeded - Analyze user feedback and translate it into actionable next steps for our service teams and product engineers - Take on proactive projects to address customer trends and advocate their needs in cross-team communication and projects lead - Regularly analyze ticket data to identify patterns and trends, lead cross-team communication and common tasks to improve customer experience - Independently lead initiatives aimed at improving customer experience and reducing the volume of support tickets - Develop and implement standards and best practices into existing processes - Participate in on-call rotation with the support team to ensure 24/7 availability for our customers - Use excellent written and oral communication skills to clearly articulate solutions to customers and service teams WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE - 2-4 years experience - Excellent written communication skills to clearly articulate technical solutions to customers - Exemplary written and oral communication (B1+) and writing skills in English - Broad range of complex technical and analytics skills and tools to reach customer needs (e.g., API’s, Debugging Tools etc.) - Create examples that demonstrate the best technical solution to customers - Strong debugging skills to troubleshoot and solve customer issues - Ability to prioritize and escalate issues appropriately and effectively - Customer engagement skills to provide friendly and effective support - Familiarity with GitHub, Slack, and Jira Preferred Qualifications - Knowledge of Support ticketing solutions such as Zendesk and Jira Experience working with engineering and product teams - Familiarity with geospatial tools and data such as (GeoJSON, Kepler.gl http://kepler.gl, OSM etc.) - Experience in cross team collaboration and organized activities (work with engineers) - Experience with Mapbox services and their toolchains possibilities - Be able to work both independently and with the team, solving increasingly complex problems   WHAT WE VALUE In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. HOW WE SUPPORT YOU - Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable. - Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits. - Family-First Support: Family care, maternity and paternity leave policies to support your growing family. - Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth - Balance & Brainpower: Mental health support for you and your dependents. - Rest & Recharge: Paid time away, company holidays, and generous absence policies. - Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO. Our annual compensation for this role ranges from $30,400 - $45,600 (salaries are in USD). Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role). By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring in the US. We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second. We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product. WHAT YOU’LL DO - Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users - Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly - Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise - Flag recurring questions that don't have a macro yet WHAT YOU’LL NEED - Clear, accurate written communication, especially on process-driven, checklist-style work - Comfortable with repetitive, high-volume work without losing accuracy - Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement - 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required) - Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked WHAT SETS GREAT CANDIDATES APART The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024