Senior Salesforce Developer

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD Our Salesforce org is the system of record for how Docebo sells, renews and serves customers. It carries CPQ, document generation, e-signature, provisioning and billing integrations, and a growing set of AI-driven workflows. The team that runs it is small, senior, and split between Canada and Italy. We've spent this year putting real structure behind it: a formal development lifecycle, a definition of ready for every ticket, a security standard for integrations, and a hardening program that is cleaning up years of accumulated access. We're adding a senior developer to carry that forward. You'll build on the platform every week, but you'll also be one of the people the rest of the team turns to when a design needs a second opinion, a connected app needs scrutiny, or a request needs someone to say "not like that, and here's why." ⚡ THE DAY-TO-DAY - Design and build. Deliver production-quality solutions in Apex, Lightning Web Components, Flow and platform configuration, from a clear problem statement through solution design, build, test and release. You'll work the full lifecycle, not just the ticket in front of you. - Integration security and governance. Review every new or changed integration against our integration security standard: connected app scopes, OAuth and token lifecycle, dedicated Okta-provisioned integration users, least-privilege permission sets. You'll push back on anything that asks for more access than it needs and document the decision. - Code and design review. Act as a reviewer for the team's pull requests and solution designs. Hold the line on maintainability, test coverage, deployment readiness and SOX-relevant change controls, and give feedback people can act on. - Platform health. Own a share of the technical-debt and hardening backlog: retiring unused automation, consolidating permission models, cleaning up legacy packages and integration users, and reducing the org's risk surface one deliberate change at a time. - Access and provisioning backstop. Be a point person for user activation, license allocation and permission assignment, and help move that work from manual cloning toward documented roles and automation. - Delivery partnership. Work directly with Revenue Operations, Finance, Marketing and Customer Success on scoping, and with the team's administrators and QA partner on testing and release. Take part in the daily check-in and the biweekly backlog and capacity review. - AI in the day-to-day. Use AI tooling to move faster on triage, documentation and build, and apply the judgment to validate what it produces before it ships. We care about both halves. 🌟 YOUR SUPERPOWERS - Deep hands-on Salesforce development. Several years shipping Apex, Lightning Web Components, Flow and integrations (REST, platform events, middleware) in a production org with real users and real release discipline. - A security mindset. You understand connected apps, OAuth scopes, permission sets, profiles and integration users well enough to spot a risky configuration and explain the fix. You treat "valid until revoked" as a problem, not a default. - Review experience. You've reviewed other engineers' code and designs and know how to be direct and useful at the same time. - Comfort in a governed environment. SOX controls, structured deployment windows, mandatory UAT, a source-control-backed deployment pipeline (we use Gearset and GitLab). - Clear communication in English, written and spoken, with technical and non-technical stakeholders. You can explain a trade-off to a VP and a defect to a developer. - Independence and judgment. You scope your own work, ask for clarity early, and don't wait to be told that a request is under-specified. - Working hours that overlap the team. Our daily check-in runs at 09:30 Eastern / 15:30 Central European; you'll need to be reliably available for it from either location. 🎯 BONUS POINTS - Salesforce Platform Developer II, Application Architect or Integration Architect certification. - Experience with Salesforce CPQ or Revenue Cloud, Conga or similar document generation, DocuSign, or a billing migration (we're moving billing to NetSuite). - Experience with Slack, Okta, Fivetran or Datadog as they relate to a Salesforce org. - Exposure to Data Cloud or Agentforce. - Italian language skills, or prior experience on a team split across North American and European time zones.   OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.