Вакансии

As an Account Executive, you'll be the primary connection between GitLab and its customers, working with organizations of up to 4,000 team members to help them adopt and expand the world's most comprehensive platform for software development, security, and operations (DevSecOps), which uses artificial intelligence.

Location: Kyiv, Ukraine Workplace: Hybrid [https://app.ashbyhq.com/api/images/user-content/eaa93aea-4a8e-480b-ac45-957f53a8b99b/230615d5-1e71-4618-8216-a6082a6261ae/Holy%20earth.png] HOLYWATER TECH https://holywater.tech/ — це технологічна компанія, яка створює розважальні продукти на перетині людської творчості та штучного інтелекту. Вони є прикладами ШІ-нативних платформ, що переосмислюють способи сторітелінгу та дають змогу будь-кому стати творцем. Екосистема продуктів HOLYWATER TECH включає: → My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — стримінгову платформу вертикальних серіалів, №1 серед європейських та американських компаній у ніші → My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — цифрову бібліотеку книг №1 у понад 10 країнах світу → My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — платформу ШІ-генерованих серіалів, що відкриває нову еру сторітелінгу ___________________________________________________________________________ HOLYWATER TECH СЬОГОДНІ — ЦЕ: - понад 100+ млн завантажень застосунків - стратегічне партнерство з FOX Entertainment - х2 рази — щорічне зростання компанії за 2024-2025 роки - 30+ міжнародних нагород, зокрема Muse Creative, W3, Telly, Runway AI Film Festival, Lovie - понад 100 млн годин переглянутого та прочитаного користувачами контенту - провідні позиції у своїх нішах на ринках США та Європи ___________________________________________________________________________ Ми створюємо нові формати, історії та будуємо світ, де єдине обмеження — людська уява. І зараз шукаємо Content Operations Manager, хто готовий/-а долучитися й творити його разом із нами. ТВОЯ МІСІЯ: - Розбудовувати та покращувати інструмент для створення персонажів: правила, гайди, промпт-фреймворки та AI-тули, з якими персонажів створюють і наша команда, і юзери-кріейтори. - Розвивати інструмент та контент-пайплайн: від тегів, фільтрів вітрини й обкладинок до локалізації та правил заливки контенту. Ти визначаєш, як це має працювати, ставиш задачі розробці й доводиш їх до релізу. - Автоматизувати рутину: створювати кастомні скіли, AI-тули й пайплайни, щоб ручна робота лишалася тільки там, де без неї ніяк. - Аналізувати контент: розбиратися, що заходить аудиторії і чому, і на основі даних ітерувати персонажів та інструменти. - Розвивати вітрину й рекомендаційну систему: вирішувати, що юзер бачить першим, що підсилювати, а що песимізувати. - Проводити дослідження трендів ринку та контенту конкурентів, підтримувати якість та актуальність продукту в ніші. ___________________________________________________________________________ ДЛЯ ЦЬОГО ЗНАДОБЛЯТЬСЯ ТАКІ НАВИЧКИ ТА ДОСВІД: - Від 2-ох років досвіду в operations, project чи content management або суміжній ролі, де ти будував/ла процеси або автоматизації для контенту. - AI-first підхід до роботи: промпт-інжиніринг, створення кастомних скілів, автоматизація власної роботи, розуміння того, як працюють різні моделі. - Досвід роботи з вимогами: декомпозиція складних задач, постановка задач розробці, приймання результату. - Data-driven мислення: знаєш базові продуктові метрики, працював/ла з аналітичними інструментами і та приймав/ла на основі даних рішення. - Продуктовий майндсет, критичне мислення й робота через гіпотези. Буде плюсом: - Досвід з AI-чатами, AI-компаньйонами або UGC-платформами. ___________________________________________________________________________ ЩО ОТРИМАЄШ ВІД НАС: - Швидке професійне зростання. Ми будуємо середовище, де розвиток — норма: лекції, бібліотеки, хакатони, школи. Компенсуємо профільне навчання й вивчення будь-якої мови, зокрема української. - Формат роботи на твій вибір. Можеш працювати вдома, в офісі на київському Подолі чи у Львові (генератори, укриття, обіди, снеки — all inclusive), або ж за кордоном — маємо кілька офісів і там. - Техніку та сервіси. Все, що треба для роботи. - Відпочинок. 20 днів відпустки + на офіційні свята та безлімітні лікарняні. - Турботу про тіло та менталку. Компенсуємо спорт, медстрахування в Україні (після випробувального), послуги корпоративного лікаря і підтримку ментального здоров’я& ___________________________________________________________________________ ЧОМУ З НАМИ КЛАСНО? - Реальний вплив. Твої рішення впливають на 100+ млн користувачів — їхній досвід, емоції та час, який вони проводять у продукті. - Жива культура. Ми створюємо середовище, де можна експериментувати й пробувати щось нове. Середня оцінка відповіді на питання «Наскільки тобі подобається працювати в HOLYWATER?» за результатами eNPS — 9,23/10. - Автономність. Ми довіряємо рішенням команди: мінімум мікроменеджменту, максимум простору для ініціативи й впливу. - Сильні люди поруч. Ми постійно челенджимо статус-кво та досягаємо нових вершин. Думати інакше й прагнути більшого — тут це підтримають. Можливо, це — твій шанс стати нашим наступним big name? ___________________________________________________________________________ ХОЧЕШ БІЛЬШЕ ПРО HOLYWATER TECH? ЧЕКНИ ЦЕ: Як працює HOLYWATER TECH — на Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/ Інтерв’ю со-CEO Богдана Несвіта https://www.linkedin.com/in/bogdannesvit/ про партнерство FOX Entertainment для Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594 Як ми створюємо вертикальні серіали — у подкасті на DOU https://youtu.be/E5nKjr605vs?si=eHKKN6MhQrbEzi8k Про вертикальні серіали, які змінюють індустрію — у Детектор медіа https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/ Наші Instagram https://www.instagram.com/holywater.tech/ та LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — щоб бути в курсі всього, що в нас відбувається Хочеш творити історію разом із нами в HOLYWATER TECH? Відгукнися на вакансію!

Location: Canada Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Sr. Regulatory Affairs Associate – CONSULTANT for 12 months Contract with possibility of extension to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. About the Role J ob Title: Sr. Regulatory Affairs Associate – CONSULTANT Responsibilities: Regulatory Affairs Associate will actively collaborate with the Company’s regulatory project team to review, update, and create Technical Documents (TDs) in accordance with EU MDR and other applicable regulatory requirements. The high-level activities may include but are not limited to: Establish and maintain an understanding of EU MDR and other global medical device regulatory requirements Identify applicable regulatory requirements, harmonized standards, guidance documents, and submission expectations Draft, create or update TDs in collaboration with Platform RA SME. Review, obtain, and combine TF/DD documents in PLM or similar regulatory sources into Adobe PDF files Create and upload bookmarks/indexes of the Adobe PDF files into PLM via Change Orders. Perform Quality Control checks in accordance with client procedures, training, and checklists, including verification of completeness, correct pagination, and absence of blank or missing pages Perform Quality Control checks per Company’s procedure/training/checklist, e.g., verify all pages are present, no blank pages, etc., Verify TD documents are approved and contain the most recent revision(s) Work with the cross functional teams and Company’s local affiliates to obtain necessary supporting documents Respond to inquiries from the Company’s local affiliates and proactively notify and coordinate with cross-functional teams including management any health authority–related questions or requests Represent Regulatory Affairs on project teams and report regulatory requirements in the frequency, format, and sequence as required Attend meetings and communicate with the project team as appropriate Routinely communicate with regulatory management team regarding project status and deliverables Support other regulatory activities as assigned Minimum Requirements : Bachelor’s degree (life sciences preferred) Minimum of 2 years of working experience in Regulatory Affairs focused on EU MDR Knowledge of EU MDR, ISO13485, and FDA Medical Device regulations is mandatory Working proficiency in Microsoft Office (e.g., Word, Excel, PowerPoint) Self-starter with ability to work in team environment and projects of diverse scope where analysis of a situation or data requires evaluation of various factors with minimal supervision Strong organizational skills including attention to detail, good planning and communication skills are required Strong written and verbal English communication skills required. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are  the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-PB1 #LI-Remote #Contract AI: Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Vacancy: This posting is for an existing vacancy. Open Date: 07/10/2026 Close Date: 21/11/2026 The following disclaimer for CA must be included (remove the equal opportunities wording from the advert template in the bottom paragraph and replace with the following & delete these instructions): ClinChoice Canada Inc. is proud to be an equal opportunity employer, valuing and respecting diversity.  We are committed to inclusive, barrier-free recruitment and selection processes. We will accommodate the needs of qualified applicants under the Human Rights Code and the Accessibility for Ontarians Disabilities Act, in all aspects of the hiring process, upon request by calling + 1 (647)724-5709 x 301. We thank all applicants for their interest; however, only those being considered for an interview will be contacted. In accordance with Federal Personal Information Protection and Electronic Documents Act ("PIPEDA") , personal information is collected under the authority of the Act and will only be used for candidate selection. The base salary pay range represents the anticipated low and high range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Canada Pay Range $40 — $44 CAD

Location: Mexico Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Sr. Regulatory Affairs Associate – CONSULTANT for 12 months Contract with possibility of extension to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. About the Role J ob Title: Sr. Regulatory Affairs Associate – CONSULTANT Responsibilities: Regulatory Affairs Associate will actively collaborate with the Company’s regulatory project team to review, update, and create Technical Documents (TDs) in accordance with EU MDR and other applicable regulatory requirements. The high-level activities may include but are not limited to: Establish and maintain an understanding of EU MDR and other global medical device regulatory requirements Identify applicable regulatory requirements, harmonized standards, guidance documents, and submission expectations Draft, create or update TDs in collaboration with Platform RA SME. Review, obtain, and combine TF/DD documents in PLM or similar regulatory sources into Adobe PDF files Create and upload bookmarks/indexes of the Adobe PDF files into PLM via Change Orders. Perform Quality Control checks in accordance with client procedures, training, and checklists, including verification of completeness, correct pagination, and absence of blank or missing pages Perform Quality Control checks per Company’s procedure/training/checklist, e.g., verify all pages are present, no blank pages, etc., Verify TD documents are approved and contain the most recent revision(s) Work with the cross functional teams and Company’s local affiliates to obtain necessary supporting documents Respond to inquiries from the Company’s local affiliates and proactively notify and coordinate with cross-functional teams including management any health authority–related questions or requests Represent Regulatory Affairs on project teams and report regulatory requirements in the frequency, format, and sequence as required Attend meetings and communicate with the project team as appropriate Routinely communicate with regulatory management team regarding project status and deliverables Support other regulatory activities as assigned Minimum Requirements : Bachelor’s degree (life sciences preferred) Minimum of 2 years of working experience in Regulatory Affairs focused on EU MDR Knowledge of EU MDR, ISO13485, and FDA Medical Device regulations is mandatory Working proficiency in Microsoft Office (e.g., Word, Excel, PowerPoint) Self-starter with ability to work in team environment and projects of diverse scope where analysis of a situation or data requires evaluation of various factors with minimal supervision Strong organizational skills including attention to detail, good planning and communication skills are required Strong written and verbal English communication skills required. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are  the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-PB1 #LI-Remote #Contract

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We're hiring a Product Manager for Supabase Auth https://supabase.com/docs/guides/auth. You'll own the surface area that developers use to authenticate and authorize their end users and manage identity in their apps: email, phone and social login, passkeys and MFA https://supabase.com/docs/guides/auth/auth-mfa, enterprise SSO, the OAuth 2.1 server https://supabase.com/docs/guides/auth/oauth-server, auth hooks, and support for organizations and multi-tenant applications. You'll work closely with the Auth engineering team and with partners across Product Management, Security, Design and GTM. This role is ideal for someone who’s excited about building tools for millions of developers and who has a strong understanding of existing and emerging authentication practices and protocols. WHAT YOU’LL BE RESPONSIBLE FOR - You'll collaborate with customers of all sizes and expertise levels. Indie developers shipping a side project, startups choosing their first auth stack, SaaS teams designing multi-tenant access, and enterprises in security review. - You'll own the problem statements and solution rationale behind the Auth roadmap. This means working with Engineering and Design to shape how Supabase crafts the developer experience for the problems you’ve prioritized solving. - You'll define how Auth works for AI agents on Supabase: agents that sign users up, act on their behalf, and call APIs. - You'll use data to understand how Supabase developers are using Auth features: where they succeed, where they get stuck, and what to tackle first. - You'll keep Engineering, Design and GTM aligned. You'll own the plan of record for what's coming, why, and in what order. YOU MIGHT BE A GOOD FIT IF YOU MUST HAVE - 5+ years of Product Management experience on developer tools, or are an ex-founder with equivalent depth. You're comfortable commenting on an architecture doc, following a design discussion, and advocating for the user when trade-offs are required. - Have shipped standards-based auth or identity products. You've owned OAuth/OIDC, SAML, SCIM, sessions or token design, and you know from experience where each one breaks for customers. - Work comfortably with corporate buyers and with developers. You can work through a CISO's security review and an indie developer's bug report in the same week. You have intuition on which enterprise asks are real value-adding requirements and which are checkbox items. - Are comfortable with Postgres and familiar with row-level security. - Work async by default. Supabase is fully remote. You make decisions in writing and move work forward without meetings. STRONG SIGNAL - Owned auth or identity inside an integrated cloud platform. - Ran an organizations, tenancy, or SSO+SCIM launch from start to finish. - Designed auth for agents or other automated systems: OAuth for MCP clients, machine-to-machine credentials, scoped tokens. - Shipped something using Supabase. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for an Engineering Manager to lead part of our Inference Performance team. This team makes the world's most demanding AI workloads run faster and more efficiently on GPUs. You'll manage and grow a team of inference performance engineers working across the inference engine and runtime: kernels, scheduling, batching, KV-cache management, speculative decoding and prefill/decode disaggregation. This is a hands-on technical leadership role. You'll set direction, unblock hard problems and earn the team's trust by going deep on GPU performance, while also hiring, developing and supporting the people doing the work. Your team's output directly affects how fast our customers' models run and how efficiently we serve them. The team is scaling quickly, so you'll help shape how it is structured as it grows. EXAMPLE INITIATIVES Your team will work on these types of projects as part of our Inference Runtime team: - Agentic inference optimization: 50-90% faster engines https://www.baseten.co/blog/agentic-inference-optimization-faster-than-sota/ - Agentic Kernels in Production https://www.baseten.co/blog/agentic-kernels-in-production/ - Live draft model training for speculative decoding https://www.baseten.co/blog/live-draft-model-training-for-speculative-decoding/ - The Baseten Inference Stack https://www.baseten.co/resources/guide/the-baseten-inference-stack/ RESPONSIBILITIES - Lead, mentor and grow a team of inference performance engineers through regular 1:1s, clear feedback, career development and performance reviews. - Hire top GPU and inference engineering talent, and build a strong, collaborative team culture as the runtime team scales. - Own the technical roadmap and execution for runtime performance work, balancing customer needs, new model launches and long-term platform investments. - Stay close to the technical work. Review designs, guide profiling and optimization efforts, and help the team reason from first principles about where time and memory go. - Drive the productionization of inference techniques such as quantization, speculative decoding, KV-cache reuse, chunked prefill and custom scheduling. - Turn performance wins into measurable outcomes: tokens per GPU-hour, utilization, latency and cost. - Help the team bring up and tune new model architectures on new hardware quickly, often in the same week they're released. - Partner with Infrastructure, Inference Platform, Kernels, Model APIs and customer-facing teams to set priorities, coordinate launches and ship wins. - Set high standards for engineering quality, benchmarking, operational excellence and incident response. REQUIREMENTS - Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics, or a related field. - Experience managing engineers, including hiring, mentoring, giving feedback and running performance reviews. - Experience leading or closely supporting GPU optimization teams in training, inference or recommendation systems. - Strong technical depth in GPU workloads, with a solid understanding of GPU architecture and performance tradeoffs. - Familiarity with ML libraries such as PyTorch, TensorRT or TensorRT-LLM. - A track record of driving roadmaps and shipping complex technical projects with a team. - Clear written and verbal communication, including the ability to align stakeholders across teams. NICE TO HAVE - Familiarity with inference engines such as vLLM, SGLang or TensorRT-LLM. - Experience with LLM optimization techniques (e.g., quantization, speculative decoding, continuous batching) in production. - Experience with GPU kernels (CUDA, Triton, CUTLASS, or similar). - Experience scaling a team through rapid growth at a startup. - A background as a hands-on performance or systems engineer before moving into management. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: EMEA Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Rosie, Events Team Manager here at Customer.io , and I am looking for an Events Marketing Manager to own our in-person events across EMEA. You'll lead live field events, hosted customer and prospect experiences, and sponsored conferences across the region, and run our monthly EMEA webinar. You'll partner closely with Demand Gen, Content, Design, Partnerships, and EMEA Sales to create events that feel polished, thoughtful, and unmistakably "us" - tailored to EMEA markets rather than a copy-paste of NA programming. You'll ramp alongside our Events Manager, who currently supports the region, and take full ownership of EMEA within your first 90 days. This role includes 15%+ travel for EMEA field events, conferences, and onsite support. What we value Human-centered experiences. You create events that feel thoughtful, relevant, and genuinely useful - built for EMEA audiences. Collaborative energy. You work smoothly across teams and time zones, and make alignment feel easy. Insight-driven decisions. You let data guide you while keeping the attendee experience at the center. Action with intention. You move quickly, adapt gracefully, and learn from every event. Operational clarity. You bring structure, calm, and consistency to fast-moving, cross-market work. What you’ll do Event planning & coordination Own and manage the EMEA in-person events calendar - field events, hosted experiences, sponsored conferences, and activations across the region Partner with the Events Team and Demand Gen to define goals, audiences, formats, and success metrics specific to EMEA markets Evaluate EMEA sponsorships, speaking slots, and event formats against goals Work closely with cross-functional partners to ensure every event feels cohesive with global campaigns while staying relevant to EMEA audiences Execution & project management Manage day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support for EMEA events Partner with Content, Brand, Product Marketing, and Sales to develop compelling event assets and presentations Oversee registration flows, pre-event communication, and the attendee experience from first touch to follow-up Step in wherever needed to keep events running smoothly, calmly, and on-brand EMEA webinars (about one per month) Run our monthly EMEA webinar end to end - topic and speaker selection, registration, promotion, and follow-up - timed and localized for a European audience Partner with Content and Product Marketing to adapt or build webinar content that lands with EMEA audiences Build and optimize registration pages, forms, and workflows for EMEA campaigns Audience growth & promotion Execute multi-channel promotional plans across email, social, and partner channels for EMEA audiences Collaborate with Demand Gen, Marketing Ops & Sales to ensure EMEA lead capture, routing, and follow-up happen correctly and quickly Manage attendee communication throughout the event lifecycle Performance & optimization Track EMEA event performance - pipeline, revenue, deal acceleration, and event engagement Share insights and recommendations to continually improve ROI and attendee experience across the region Maintain documentation, templates, and repeatable workflows that make running EMEA events smoother and more scalable Partner with ops to ensure clean attribution and accurate reporting across systems What success looks like Regional ownership: EMEA events and webinars run smoothly, predictably, and feel built for the region Engagement growth: Attendance and engagement steadily increase across EMEA field events and webinars Sales alignment: EMEA Sales and Marketing feel tightly connected and supported by event-driven pipeline Sharper insights: You surface insights that help the program get sharper, smarter, and more efficient over time Better playbooks: EMEA-specific playbooks, templates, and processes get better and help the team move faster What we're looking for You're a hands-on, highly organized marketer who loves building great experiences and understands how events translate into revenue. You're comfortable owning a region end to end - you stay grounded under pressure, thrive in a distributed environment, and enjoy the cross-market collaboration required to make EMEA events exceptional. Based in the UK or Ireland (London or Dublin ideal) 4+ years in event marketing within B2B SaaS Experience running in-person events across formats (field events, hosted experiences, conferences), ideally across multiple EMEA markets Experience running webinars, and real excitement about doing both: a busy in-person calendar plus about one webinar a month Strong project management skills - you juggle timelines, tasks, and teams (and time zones) with ease Experience collaborating with Sales and supporting event-driven follow-up Comfortable with marketing automation tools ( Customer.io , Marketo, etc.) and Salesforce Familiarity with webinar platforms (Livestorm, Zoom, Sequel) and event management tools Understanding of lead capture, UTMs, and event pipeline attribution Ability to partner with Rev/Marketing Ops to troubleshoot data flows and ensure clean reporting Comfortable with 15%+ travel Compensation & Benefits We believe in transparency. Starting salary for this role is $93,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 30-minute video call with member of the Events team 30-minute video call with Hiring Manager 60-minute Case Study Review video call with potential teammates All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

As a Scaled Customer Success Manager at Dropbox, you will drive adoption, value realization, and renewal readiness across a portfolio of mid-market and small business managed customers. 4+ years of experience in B2B SaaS Customer Success, Account Management, Digital Customer Success, lifecycle programs, or a comparable post-sale customer role.

Own the design, build and optimisation of automated journeys across all four funnel stages. Manage audience, segmentation, entry and suppression logic.

Location: Remote Workplace: Remote ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a Solutions Architect at Baseten you will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands-on customer implementations, in close partnership with Sales and Engineering. RESPONSIBILITIES - Partner with Sales on customer discovery calls (most often second calls, occasionally first calls for large accounts). - Lead demos and technical scoping to align on success criteria, architecture, and deployment approach. - Own benchmarking and repeatable deployments, including: - Handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, Voice AI, etc. - Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups. - Driving consistent “playbook” style deployments for common models and use cases. - Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them - Drive POC and project execution, including: - Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps. - Acting as the “ringleader” or project manager for POCs. - Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed. REQUIREMENTS - AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders. - Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements. - Technical depth to scope solutions, without needing to write production code. - Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows. NICE TO HAVE - Experience running or supporting benchmarks for ML inference deployments. - Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning). - Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: USA - Remote Workplace: Remote About Us Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. ABOUT THE ROLE Close is a CRM built around the communication tools sales teams use every day: email, calling, SMS, workflows, reporting, and AI. Underneath that product is a broad technical surface — Python services and a large application backend, a TypeScript and React frontend, public APIs, Docker and Kubernetes, AWS infrastructure, and integrations with providers that handle sensitive customer data. Security work happens across it all today, but the ownership is spread across Engineering, Infrastructure, and Security & Trust. We’re hiring our first dedicated Product Security Engineer to make that work systematic. You’ll report to the Backend Platform team manager within EPD (Engineering, Product, and Design), while working across the entire product and infrastructure surface. You’ll find vulnerabilities, determine which findings matter most, and drive them through remediation. Often you’ll fix the problem yourself. Other times you’ll give the owning team a clear reproduction, a practical path forward, and enough context to prioritize correctly. You’ll analyze code, build proof-of-concepts, test running applications, tune or replace noisy tools, and automate the repetitive parts of vulnerability management. This is not a role where you forward scanner alerts and call the queue managed. Product and application security will be your responsibility. You’ll partner closely with our Infrastructure team on cloud security, access, and secrets, and with our Security & Trust Lead on GRC Engineering https://grc.engineering/, compliance (SOC 2) goals, audits, and corporate security. This role is a new one at Close. You’ll have significant room to decide where better tooling, clearer ownership, and a small amount of code can reduce the most risk. OUR STACK Our backend is primarily Python, with Flask and FastAPI services and TaskTiger https://github.com/closeio/tasktiger and Temporal handling much of our asynchronous work. We expose REST https://developer.close.com/ and GraphQL APIs and store data in MongoDB, PostgreSQL, Elasticsearch, and Redis. Our frontend is a large single-page TypeScript application built primarily with React. We bundle with Vite, target modern browsers, and test with Vitest, React Testing Library, Playwright, and Chromatic. The product updates in near real time and uses technologies including WebSockets and WebRTC. Our mobile application is built with React Native. We build and test Docker images in CI/CD and continuously deploy them to Kubernetes on AWS. Our infrastructure uses managed services including EKS, MSK, and ElastiCache, alongside services running on EC2. Terraform and Ansible automate much of the underlying infrastructure, and our containerized local development environment lets engineers run the full system on their own machines. For this role, our stack extends beyond simply backend or frontend: browser behavior, frontend state, API authorization, asynchronous processing, data access, third-party integrations, containers, and cloud configuration can all be part of the same attack path. We love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark https://github.com/closeio/socketshark, TaskTiger https://github.com/closeio/tasktiger, LimitLion https://github.com/closeio/limitlion and ciso8601 https://github.com/closeio/ciso8601. AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting. YOU ARE - An application security engineer who writes code. You can move from reading an unfamiliar code path, to reproducing an exploit, to proposing or shipping a production-quality fix. Strong Python or TypeScript experience would be especially useful; fluency across both backend and frontend systems is even better. - Skilled at finding vulnerabilities conventional scanners may miss. You use modern AI-assisted review pipelines, guided by expert judgment, to uncover subtle flaws in web apps and APIs—from authentication, authorization, and tenant isolation to injection, SSRF, unsafe data flows, and business logic. You can threat-model designs, white-box review code, and test running systems. - Offensive-minded and operationally responsible. You know how to test like an attacker without being careless with customer data or production systems. You can turn a finding into a safe reproduction, assess exploitability and business impact, and retest the eventual fix. - An automation builder. You have worked with some mix of SAST, DAST, software composition analysis, container scanning, secrets scanning, or cloud posture tooling. More importantly, you know how to tune tools, connect them to engineering workflows, and remove noise. - AI-native and accountable. You use coding agents and LLMs to accelerate investigation, code review, and repetitive engineering work, but you verify their output. You think carefully about what happens when agents clone untrusted code, install dependencies, or receive access to credentials. - Able to separate severity from priority. A score is an input, not a foregone conclusion. You consider reachability, existing controls, customer impact, and attack chains, then explain the risk in language that is legible to an engineer or business owner. - Comfortable working across the business. You’ll collaborate with product engineers, Site Reliability Engineers, Security & Trust Lead, auditors, and external researchers without confusing partnership for pass-off ownership. You will follow findings to closure even when another team is responsible for the fix. - Self-directed in a remote environment. You can take an ambiguous surface (say, secret rotation or dependency remediation) and learn how it works across multiple systems then turn it into a practical plan with measurable progress. You do not need to arrive as the deepest expert in every part of this scope. You do need to be able to investigate an unfamiliar system, determine what matters, and bring the right people with you. YOU WILL The work spans hands-on application security, security automation, vulnerability management, and infrastructure partnership. Depending on where you find the greatest risk and leverage, projects could include: - Build a recurring product security review program. Threat model new features, audit high-risk areas, review code, and build safe proof-of-concepts in isolated development environments. Work across our backend, frontend, APIs, and customer-facing integrations. - Improve application security testing. Combine static analysis, dependency and secrets scanning, dynamic testing in development, and carefully scoped production testing. Use existing tools where they fit and build focused automation where they don’t. - Own vulnerability intake and remediation. Triage findings from HackerOne, scanners, penetration tests, audits, customers, and internal research. Reproduce issues, assess exploitability and impact, track remediation, and verify fixes. Serve as technical lead for our bug bounty program while contract and budget ownership remain elsewhere. - Turn security alerts into useful engineering work. Verify scanner coverage and automate ingestion, deduplication, enrichment, prioritization, and routing—so teams spend less time interpreting alerts and more time fixing important issues. - Make dependency remediation safer and less manual. Improve scanning across our Python and TypeScript codebases, then build workflows to assess upgrades, stage pull requests, run checks, and route work without exposing credentials to untrusted packages or build steps. - Make secrets routinely rotatable. Partner with service owners and Infrastructure to inventory application secrets, add graceful rotation paths, document provider-specific runbooks, and automate rotation where the provider and risk justify it. Expand our use of Vault-backed dynamic credentials and reduce the number of rotations that require a coordinated fire drill. - Strengthen AWS security with Infrastructure. Evaluate and improve automated detection of risky configuration across identity, networking, compute, storage, containers, and registries. Turn findings into secure defaults, just-in-time access patterns, infrastructure guardrails, and actionable remediation—not build a second Infrastructure team. - Support audits and raising the security floor. Partner with Security & Trust on external assessments, provide technical context, and ensure findings are fixed rather than rediscovered. Along the way, create documentation, paved roads, and lightweight training that helps engineers make safer choices without waiting for a security review. - Take a key technical role in security incident response. Partner with Engineering and Infrastructure to coordinate investigation, containment, and remediation. Contribute to root-cause analysis and follow-up improvements, translating lessons learned into stronger controls and reduced recurrence. Tech you’ll touch: Python, TypeScript, React, Flask, FastAPI, GraphQL, Docker, Kubernetes, AWS, Vault, GitHub Actions, MongoDB, PostgreSQL, Redis, Kafka, Elasticsearch and the security tooling you help us choose. BENEFITS - Compensation: Competitive pay plus an organization-wide goal-based bonus - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close. - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay - Parental Leave: Paid leave for primary and secondary caregivers - Sabbatical: A 1-month paid sabbatical every 5 years with the team - Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability - 401k (US residents): We match your contributions up to 6%, vested immediately OUR VALUES Build a house you want to live in - Examine long-term thinking and action No BS - Practice transparency and honesty, especially when it’s hard Invest in each other - Build successful relationships with your coworkers and customers Discipline equals freedom - Keep your word to yourself and others Strive for greatness - Constantly challenge yourself and others LEARN MORE Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.  Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! Explore our product. Check out a demo https://www.close.com/demo-site! OUR HIRING PROCESS We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume. We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered. Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy. If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.

Location: U.S. (Remote); Remote (Portland, OR); Remote (Seattle, WA); Remote (Denver, CO) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ACCOUNT EXECUTIVE, RURAL MARKETS About the Role As an Account Executive, you’ll be responsible for expanding Clipboard’s presence across rural communities throughout the United States. You’ll identify new opportunities, build relationships with Long-Term Care facility leaders, sign new facility partners, and help them successfully adopt our platform. Most of your prospecting and relationship-building will happen remotely through phone, email, and video. However, success in this role also requires getting into the field. You should expect to travel approximately one week per month to rural communities for in-person facility visits, customer meetings, and local market development. Travel will often involve multiple facility visits across a region and may require overnight stays. Your success will be measured primarily by the revenue generated from new customers, along with your ability to build a strong and sustainable pipeline in the markets you own. WHAT YOU’LL DO - Prospect, pitch, and close new Long-Term Care facility partners through a combination of inside sales and in-person relationship building - Travel approximately one week per month to rural communities for facility visits, customer meetings, and market development - Build relationships with facility administrators, clinical leaders, operators, and other key decision-makers - Create new demand in markets where Clipboard may have limited brand awareness or an early-stage presence - Develop thoughtful travel plans that maximize the number and quality of facility visits within each region - Attend relevant conferences, Clipboard-hosted events, and other industry functions - Develop a deep understanding of the Long-Term Care landscape, our customers’ operational challenges, and the competitive environment - Partner with internal teams to ensure new customers receive an excellent experience and successfully adopt the platform - Maintain accurate pipeline, activity, and opportunity data in our CRM - Own your territory and consistently deliver against new-business revenue goals WHO YOU ARE AND WHAT YOU BRING We’re building a team with a range of experience levels. You may already be an accomplished field seller, or you may be earlier in your career and ready for a role with significant autonomy, travel, and growth potential. You bring: - Strong communication and relationship-building skills across both clinical and business audiences - Comfort initiating conversations, walking into facilities, and building relationships in person - A willingness to travel approximately one week per month, including overnight trips to rural communities - Curiosity, persistence, resourcefulness, and a bias for action - The ability to create opportunities rather than relying solely on inbound interest or an established pipeline - Strong organization and autonomy in managing your schedule, territory, travel, and sales pipeline - Comfort working remotely while remaining highly accountable for your results - Experience in B2B sales, business development, healthcare, staffing, hospitality, or another relationship-driven environment - A valid driver’s license and the ability to meet the transportation requirements associated with regional facility visits Experience selling into Long-Term Care or another healthcare setting is helpful, but it is not required. More important is your ability to learn the industry, earn trust, and consistently generate new business. WHAT WE OFFER - Competitive base salary and uncapped commission - Insurance benefits and 401(k) options - Unlimited PTO and flexible holidays - Reimbursement for approved mileage and business travel expenses - Remote flexibility when you are not traveling - Meaningful ownership over your markets and customer relationships - A clear growth path into senior individual contributor or management roles Please note: We are currently accepting applications only from candidates based in PST/MST. This role requires you to be located in PST (UTC-8) time zone. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Islamabad Capital Territory, Pakistan Customer Success Representative Customer Success · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity As a Customer Success Representative, you will play a critical role in delivering an exceptional customer experience across every interaction. You will own customer interactions from initial inquiry through resolution, ensuring customers feel heard, supported, and valued. Your focus will be on building trust, resolving concerns, preventing avoidable churn, and strengthening long-term customer relationships. This role goes beyond traditional customer support. You will proactively understand customer needs, identify opportunities to improve their experience, and use customer insights and operational data to help increase satisfaction and customer retention. You will work closely with cross-functional teams to resolve complex issues, identify recurring customer pain points, and contribute to improvements that create a stronger overall customer experience. Work Schedule & Shift Flexibility Our customer operations run 24/7 to support customers across different markets and time zones. Team members work 8-hour shifts, rather than working 24/7 themselves. Because our operations require continuous coverage, employees should be comfortable working different shifts, including morning, evening, night, weekend, and holiday shifts when required. Shift assignments may change based on business needs, team coverage, and operational requirements. Candidates must therefore be flexible and willing to move between shifts when required. This role is onsite in Islamabad and requires reliable attendance according to the assigned shift schedule. What You'll Own Manage customer interactions across phone, email, and live chat, delivering timely, personalized, and consistent support across all channels. Build strong customer relationships by demonstrating empathy, ownership, and a customer-first approach throughout every interaction. Proactively identify customer concerns, churn risks, and friction points, taking appropriate action to strengthen retention and lifetime value. Own customer issues end-to-end, investigating complex cases, resolving concerns effectively, and escalating high-priority matters when required. Maintain accurate CRM records of customer interactions, resolutions, feedback, and relevant insights to ensure clear cross-functional visibility. Identify recurring customer issues, trends, and feedback, translating insights into actionable opportunities to improve the customer journey. Partner with Customer Success, Operations, Marketing, Product, and other teams to resolve complex customer needs and address root causes. Contribute to continuous improvement initiatives that reduce customer friction, strengthen service quality, and drive customer satisfaction and retention. Skills & Qualifications 4+ years of experience in Customer Support, Customer Success, Customer Experience, or a related function, preferably within US/UK retail or e-commerce. Proven experience driving customer retention, loyalty, relationship management, and overall customer satisfaction. Exceptional written and verbal English communication skills, with the ability to handle complex, sensitive, and high-impact customer interactions with professionalism and empathy. Strong problem-solving and analytical skills, with the ability to investigate root causes, exercise sound judgment, and drive effective resolutions. Hands-on experience with CRM and customer support platforms, with Gorgias preferred; familiarity with Shopify and e-commerce ecosystems is a strong advantage. Proven ability to operate effectively in a fast-paced, high-growth, 24/7 environment, managing multiple priorities while maintaining service quality and accountability. Highly adaptable and customer-focused, with strong ownership, follow-through, and the ability to work across assigned shifts while delivering against CSAT, response quality, resolution, and retention KPIs. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Join us at the forefront of AI and cloud-native security as we work to secure one of the most innovative developer platforms in the world. As the Cloud Security Lead, you will shape the cloud and infrastructure security program that protects millions of developers, enables safe AI-assisted development, and ensures organizations can confidently bring our platform into enterprise environments. In this role, you will own cloud security across GCP (primary) and supplemental environments in AWS and Azure, as well as containerized systems, SaaS platforms, and our multi-tenant AI infrastructure. You’ll improve our security posture through strong architecture, posture management, secure-by-default development practices, and close partnership with Engineering, Compliance, Security Architecture, and Platform teams. This is a highly impactful, hands-on leadership role—perfect for someone who wants to solve complex security challenges at scale while influencing product, engineering, and go-to-market teams. WHAT YOU’LL DO: CLOUD SECURITY ENGINEERING - Lead configuration hardening across GCP, with additional oversight of workloads and integrations running in AWS and Azure. - Own and optimize CSPM platforms across multi-cloud environments—establishing configuration baselines, guardrails, and remediation workflows. - Secure critical SaaS platforms, ensuring proper configurations, access controls, and engineering integrations. - Lead infrastructure vulnerability management across multi-cloud systems, containers, registries, and platform services. - Enhance security across containerized and Kubernetes (GKE/EKS/AKS) workloads, including runtime protections, network policies, and workload identity. - Assess secure logging configurations across cloud/SaaS providers, ensuring audit logs, retention, and routing meet monitoring and architecture needs. SECURE DEVELOPMENT & ARCHITECTURE ENABLEMENT - Partner with engineering teams to make services secure by default, embedding security into development workflows, CI/CD pipelines, and cloud-native deployments. CROSS-FUNCTIONAL RESPONSIBILITIES - Collaborate with Security Monitoring, Compliance/GRC, Architecture, DevOps, Platform Engineering, and ML Infrastructure. - Participate in communicating security advisories, best practices, and updates to Replit’s customers. - Support incident investigations as a cloud security subject-matter expert. REQUIRED SKILLS & EXPERIENCE: - 7+ years of experience in cloud engineering, with 3+ years in a senior or lead role. - Hands-on experience with CSPM tools (Wiz, Lacework, Prisma, Orca, SCC, etc.). - Deep expertise in GCP security (IAM, VPC, KMS, GKE, Cloud Logging). - Experience securing and governing SaaS platforms and identity integrations. - Operational experience with infrastructure vulnerability management across cloud and container environments. - Working knowledge of AWS and/or Azure security services and configurations. - Experience with container and Kubernetes security across GKE, EKS, or AKS. - Strong IaC security experience with Terraform, Pulumi, or similar tooling. - Familiarity with compliance standards (SOC 2, ISO 27001, PCI DSS). PREFERRED QUALIFICATIONS: - Experience supporting engineering teams in building secure-first, cloud-native or PaaS environments. - Background securing AI/ML pipelines, model-serving infrastructure, or developer platform services. - Experience in high-growth technology or cloud-native product companies. - Experience with securing AI/agentic systems and sensitive data pipelines. - Automation/scripting with Python. - Relevant certifications (e.g., GCP Professional Cloud Security Engineer, AWS/Azure security certs). WHAT WE VALUE: - Problem-solving mindset — Ability to break down complex security and operational challenges into clear engineering solutions. - Autonomy — Comfortable leading initiatives, collaborating effectively, and driving outcomes with minimal oversight. - Communication excellence — Able to translate deep technical concepts for engineers, executives, and enterprise customers. - Continuous learning — Passion for staying current with AI security, cloud-native advances, and emerging threats. - Automation-first approach — Belief in reducing operational toil and building scalable, self-healing systems. This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: New York, NY (HQ); Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp’s Reseller Channel is one of our fastest-growing motions, and as a Reseller Partner Development Representative (PDR), you’ll be at the forefront of acquiring new partners to accelerate that growth. Your focus will be sourcing and qualifying Value Added Resellers (VARs) and distributors, engaging their leadership teams, and building the foundation for long-term, revenue-generating partnerships. This is a builder role — you’ll help define how Ramp scales its reseller acquisition motion while working closely with Channel Partner Managers to convert qualified opportunities into signed, successful partners. This role is perfect for someone who: - Thrives in outbound prospecting and partner acquisition - Gets energy from building new business motions from scratch - Is curious about the reseller ecosystem and how VARs go to market - Wants to help shape Ramp’s channel program at an early stage What You’ll Do - Source and qualify new reseller partners through outbound prospecting and inbound leads - Identify firms that act as Value Added Resellers (VARs) or distributors and assess alignment with Ramp’s program - Engage senior personas (Partnership Leaders, Sales Executives, C-Suite, Vendor Managers) to introduce Ramp’s reseller program - Build a consistent top-of-funnel pipeline for Channel Partner Managers to convert into signed partnerships - Craft outbound messaging and campaigns tailored to reseller partner needs - Partner with Channel Partner Managers to ensure smooth, qualified hand-offs - Maintain accurate partner and opportunity data in Salesforce and other internal tools What You Need - A builder’s mindset — excited to shape Ramp’s reseller partner acquisition motion - Strong written and verbal communication skills with a consultative tone - Comfort engaging senior stakeholders at reseller and distribution firms - Experience in partnerships, channel sales, sales development, or outbound sales - Curiosity about reseller business models and how Ramp fits into their revenue streams - Organizational discipline to manage outbound motions, track metrics, and iterate quickly Nice to Haves - Experience prospecting into or working with resellers/distributors - Exposure to partner ecosystems in B2B SaaS, fintech, or software resale models - Background in sales or partnerships at a high-growth startup - Familiarity with CRM tools (Salesforce preferred) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Megan Berry, Senior Director of Product Management at Customer.io , and I'm looking for a Product Manager to improve how customers experience their first weeks with us. Our self-serve business is a growing part of how customers discover and adopt Customer.io , and this role sits at the center of that motion, working alongside our Senior PM on the self-serve pod. You'll have real ownership over a defined slice of the journey, with the data, experimentation muscle, and cross-functional partners to move it. What we value Customer empathy — you dig into what's actually slowing customers down, not just what the dashboard says. Bias to experiment — you'd rather run a test than debate an opinion. Clear communication — you make complex tradeoffs easy for others to follow. Ownership without ego — you drive your area forward and know when to ask for help. What you'll do Own the product experience of of our own agent, working with our agent team to ensure it is first-class, competitive and helpful for the AI-first marketer who uses our platform. Work closely with other PMs and squads to ensure the agent works well with each part of the platform it touches. Find and resolve friction points using data, experimentation, and customer insight. Define and track success metrics for activation, retention, and monetization. Partner with Marketing, CX, and Design to ensure success across all touch points Work with Engineering to scope and deliver improvements that produce customer value Communicate priorities and progress clearly across teams and leadership. What we're looking for 3+ years of product management experience in SaaS, ideally with some experience PMing an agentic experience. Experience using or developing AI-powered tooling in your product workflow A track record of improving activation or retention metrics. Strong analytical and experimentation skills — data-driven but comfortable with ambiguity. Experience collaborating across Product, Marketing, and CX. A clear communicator who simplifies complexity and drives alignment. Deep curiosity about what helps customers succeed. Comfort working autonomously in a remote, async-first environment. Compensation & Benefits We believe in transparency. Starting salary for this role is $137k–$156k USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. Zone 1: $164,400–$187,200. Zone 2: $150,700–$171,600. Zone 3: $137,000–$156,000. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute call with a Recruiter 30-minute video call with the Hiring Manager 60-minute Product Case discussion with Engineering team members 60-minute Product Case Review call with a panel All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Location: San Francisco; Boston; Seattle; New York Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! SENIOR ACCOUNT EXECUTIVE - TECHNOLOGY Why this role? In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000, large enterprises within the Technology sector. We're looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere's platform can help them achieve their business goals. You'll lay the foundation for Cohere's growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture. You'll be the voice of the field and help our product and engineering teams prioritize the Cohere roadmap with customer-centric care. It's a highly self-directed role, so you should be someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you'll help us reach it. As an Account Executive focused on the Technology sector you will: - Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders while also bringing a strong network of key decision-maker and influencer contacts and relationships in the vertical to accelerate engagements, drive strategic partnerships and win sales opportunities - Work closely with customers and prospects as a consultative, trusted advisor who deeply understands their challenges and goals, their technology ecosystem, and will tailor solutions to drive measurable impact for their businesses - Work in close partnership with channel partners to find opportunities to scale outreach and customer satisfaction in your region - Collaborate with product and engineering teams as well as customer success on strategic motions to deliver solutions to large enterprise customers - Collaborate with Sales Development Representatives to drive top of funnel activity - Own the full sales cycle – from initial outreach through proof-of-concept, deal close, and deployment; this is not a transactional sale that you can walk away from after the contract is signed but rather requires ongoing oversight of the project to ensure success You may be a good fit if you have: - 8-12+ years of previous B2B sales experience with Global 2000, large enterprises in the Technology sector, negotiating and closing transformational multi-year (2-5 year) SaaS deals in the 7 figure range, and a track record of high performance and exceeding quota - Previous experience as a technical consultative salesperson, selling complex products, such as developer tools, API products, or AI / NLP solutions, are a plus, with a focus on applications in the Financial Services sector - Previous experience working with customers during the deployment phase of the engagement, aligning on how best to configure and customize the solution that supports success in production and builds trust to set up for expansion and growth - Previous experience working with channel partners such as cloud hyperscalers and system integrators to drive sales cycles and hit shared revenue goals - High tolerance for ambiguity - as an early sales hire, you'll have to be a self-starter, doer and a strategist who is capable of wearing many hats and doing what it takes to figure out a path to success - Curiosity - you want to go deep on NLP and become an expert on our technology while considering how to fit into a large organization's technology landscape with a focus on its applications in the Financial Services sectors - Fantastic communication skills - you are a great listener, have a knack for understanding what matters most to others, build strong relationships, can speak to the c-suite, and feel comfortable speaking to both technical and non-technical audiences in the Financial Services sector Additional Requirements: - Deep understanding of the Technology industry, including key trends, challenges, and opportunities - Ability to articulate the value of AI and NLP solutions in the context of Financial Services operations. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States & Canada Workplace: Remote About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. ABOUT THE ROLE The Data team at WorkOS plays a central role on the company operations to ensure information and insights are accurate and available from any surface, whether that's a visualization tool or an agent's response, to accelerate company growth and scale. The team owns WorkOS's internal data platform end to end: ingestion, orchestration, the Snowflake warehouse, dbt transformations, governance and access controls. We also own the consumption layer: the reverse-ETL syncs that land data in Salesforce and Slack, the semantic views that agents query, the definitions that keep reporting consistent across the company, and the visualization tooling the company uses (ask us about Flashboards https://workos.com/blog/reporting-tool-with-no-editor). We run on an agent-first operating system: we are a lean team that moves fast, we document so agents can execute, and AI agents query the warehouse, run our runbooks, and open pull requests alongside us. We trust each other's expertise, we work out loud and in the open, and not opposed to rapid experimentation to get to the right solution for the business. We're hiring a Data Engineer to own and evolve the systems that move, transform, protect, and serve data across our internal warehouse. This is a high-ownership role on a lean team: you will be the DRI for the platform and its core data models, partner directly with Product Engineering, RevOps, Finance, GTM Engineering, and Security, and raise the bar on reliability, correctness, and operational rigor. The role spans the platform and what runs on it. You will own ingestion, orchestration, and access governance; the dbt models and metric definitions that depend on them; and how AI is applied across the data stack, so that trusted data is easy for both people and AI agents to discover, understand, and work with. You don't need to have done this exact job before. The best data engineers at WorkOS are the ones who notice in a Slack thread that a number doesn't match, trace it from the dashboard through the Gold model to the connector, fix the connector, and confirm the definition with its owner before the weekly review. When a business team asks for a field in Salesforce, they don't hand it off; they build the model, write the sync, and add the test. They would rather automate the runbook than run it a third time. They enjoy collaboration with different parts of the business and can find simple, scalable solutions to ambiguous problems. If that sounds like how you work, we want to talk. RESPONSIBILITIES - Own the reliability, freshness, and scaling of the ingestion and orchestration pipelines that land source data in Snowflake, including monitoring, alerting, runbooks, and backfill and reprocessing patterns - Design, build, and scale the core dbt models (Bronze, Silver, Gold) for billing and usage, CRM, product events, and GTM funnel reporting - Partner with Product, Finance, RevOps, and GTM to define metrics and codify them in the warehouse, and diagnose and resolve data quality and freshness issues at source, not just downstream - Own Snowflake RBAC, dynamic masking, and PII classification for humans, agents, and service accounts, so sensitive data is protected without blocking legitimate use, and review DDL and access requests from Engineering and GTM - Own the reverse-ETL layer and the runbooks that deliver warehouse data to Salesforce, Slack, and internal agents - Extend the semantic views, context, and evaluations that let agents answer business questions accurately, and expand what agents can operate directly, from runbooks and ingestion to pull requests - Build and advance the CI/CD review gates in the data-platform monorepo, including the automated review that agent-authored pull requests pass through - Own the infrastructure the data platform runs on: the compute, deployments, secrets and access patterns, and environments behind ingestion and orchestration, with attention to availability and failure modes, in partnership with our infrastructure engineers Example problems you might work on, possible paths rather than a fixed roadmap: - Standardizing how Postgres and SaaS sources are ingested, and consolidating end-to-end pipeline deployment and orchestration in Prefect - Managing Snowflake RBAC, resource management, and masking policies as code with Terraform - Using query history to improve analytics tables and semantic views, and to keep agent answers accurate and consistent as data grows and metrics shift - Automating masking coverage as new data sources arrive, so adding a new table no longer needs a human in the loop - Automating near-certain matches in the Identity Graph - Pseudonymizing product data in the ingestion path, alongside compliance and data-deletion policies - Extending transcript aggregation across sources, including PII detection before transcripts enter the warehouse - Building the reverse-ETL framework and runbooks that deliver data to other tooling and agents - Running self-hosted data services on Kubernetes and managing their AWS resources (IAM, storage, secrets) as code with Terraform QUALIFICATIONS - 5+ years (or equivalent) building and operating production data platforms, including the transformation layer - Deep experience with Snowflake, dbt, and an orchestrator such as Prefect, Airflow, or Dagster, and with ingesting data from production databases and SaaS sources, including backfill and reprocessing patterns - Experience running data systems in production: monitoring, alerting, debugging, incident response habits, and pragmatic SLO/SLA thinking - Experience with warehouse access governance: RBAC, masking policies, and PII handling - Strong data modeling judgment and an understanding of schema evolution - Strong SQL and Python; disciplined engineering practices (tests, docs, reviews, CI/CD) - Proven experience operating as the only engineer on a layer, balancing foundational architecture with urgent business needs - Working knowledge of how GTM, Finance, and Product teams operate in addition to working with Engineering, and experience translating ambiguous business questions into technical specs - Comfortable using LLMs and coding agents as part of your day-to-day development workflow, with the judgment to validate their output and scale it into shared processes, and embracing AI and automation to scale platform work and accelerate your teammates - A systems thinker who reasons carefully about freshness, correctness, and failure modes, especially for data that everything else depends on - Pragmatic: you start with the simplest solution that works, prove it, then scale it, and you balance fast answers with durable solutions - You look for where AI can remove a bottleneck for the people and agents who depend on the warehouse, and you build the durable tools and workflows they rely on every day Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.   - 401k matching - Competitive Equity - Healthcare, dental and vision coverage - FSA, ST/LT Disability, Voluntary Life - Carrot fertility benefits - 20 days paid vacation + 10 holidays + unlimited sick leave - 12 weeks fully paid parental leave - Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active - Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being - Commuter benefits for hybrid employees in SF/NYC - Unlimited token usage! Please inquire directly with our recruiting team for benefits available to those working outside the US.   Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.