Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX
Data Team
is responsible for the whole data scope of OKG, from techincal selection, architecture design, data ingestion, data storage, ETL, data visualization to business intelligence and data science. We are data engineers, data analysts and data scientists. The team has end-to-end ownership of most of the data at OKx throughout the whole data lifecycle including data ingestion, data ETL, data warehouse and data services. As a
Product Manager
of the team, you will work with the team to leverage data technologies to empower evidence-based decision-making and improve the quality of the company's products and services.
What You’ll Be Doing
Deeply understand business goals and pain points
: Work closely with business teams to understand their day-to-day data needs, identify core metric frameworks and key insight opportunities, and proactively propose data-driven solutions.
End-to-end data solution design
: Translate business requirements into data requirements, owning the full lifecycle from event tracking design, data modeling, and metric definition to dashboard design, launch, and acceptance.
Build and standardize business metric systems
: Lead the definition of core metrics, unify calculation logic, and design and implement dashboards to ensure standardized analysis and end-to-end business traceability.
Drive data product adoption
: Partner with business teams to promote data tools within departments and establish standard operating procedures (SOPs).
Data governance and quality assurance
: Continuously monitor the stability of event tracking and metrics, ensure data consistency, and help drive standardized data governance processes.
What We Look For In You
7+ years of experience
in data product management or related roles; experience at leading internet/technology companies is a plus.
Strong familiarity with data ecosystems
, including event tracking systems, A/B testing frameworks, metric systems, and BI data pipelines, with hands-on design or management experience.
Ability to
quickly understand complex business logic
and break down ambiguous requirements into actionable, executable solutions.
Excellent cross-functional communication and execution skills
, with strong ownership and project leadership mindset.
English and Mandarin Chinese proficiency
sufficient for use as a working language as the role involves liaising with various stakeholders in chinese-speaking markets.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
Runway is hiring a Detection & Response Engineer to own how we find and stop attacks against our infrastructure, our research environment and our products.
Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what you need to see to catch it.
You'll join the Security team and build our detection and response program the way an engineer would: detections as code, response as automation, evidence as something you can query. This is a role with real ownership: you'll own the detection program end to end, from what we log to how quickly we close an incident. You'll report to the head of security, partner with engineers across platform and research, and shape how this function grows from here.
WHAT YOU'LL DO
- Own detection and response end to end: what we log, what we alert on, how we triage and how we recover
- Write and tune detections as code across multiple cloud environments, Kubernetes, identity systems, endpoints and SaaS, and measure them on coverage and precision rather than alert volume
- Lead incident response from the first alert through containment and forensics, then write the post-incident review people actually read
- Build automation that takes toil out of triage, including enrichment, correlation, containment actions and evidence collection, and use LLM-based tooling where it holds up under audit
- Monitor AI agents and developer tooling operating inside our environment, and turn that into concrete telemetry and controls
- Partner with platform and research engineers so new systems ship with logging and response playbooks in place on day one
- Run threat hunts and tabletop exercises against the parts of the environment that worry you most, and fix what you find
- Turn incident and detection metrics into evidence for SOC 2, ISO 27001 and enterprise customer security reviews, working with our GRC team
- Participate in an on-call rotation for security incidents
WHAT YOU'LL NEED
- Hands-on incident response experience: you've triaged live alerts, led investigations and written up what happened afterward
- Experience building and tuning detections in a modern SIEM, ideally managed as code
- Working knowledge of how attackers move through cloud and Kubernetes environments (IAM abuse, container escape, credential theft, supply chain compromise) and what that leaves behind in logs
- Comfort writing Python, Typescript, Rust or another language to automate response work and connect security tools
- Familiarity with at least one major cloud platform and with Kubernetes at the level of audit logs, RBAC and workload identity
- Clear writing. Incident timelines, detection documentation and updates to leadership are all part of the job
- Judgment about what to alert on, what to automate and when to wake someone up
EVEN BETTER IF YOU HAVE
- Experience monitoring GPU or HPC-style infrastructure, or research environments with large datasets
- Experience building detections or guardrails for AI agents, LLM tooling or MCP servers
- Cloud forensics experience: disk and memory acquisition, cloud audit trail reconstruction, chain of custody
- Published open source detection content
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: US
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale.
What’s the job to be done?
You will advise and handle support requests from customers and developers on the PlanetScale platform.
You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels.
You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows.
You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials.
You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements.
You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale.
These attributes best describe you.
You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own.
You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior.
You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads.
You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business.
You can operate independently, but you know when to ask for help and how to bring the right people into an issue.
You are highly organized and able to operate in ambiguous or changing situations.
You are data-driven, team-oriented, and comfortable communicating across many audiences.
You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements.
What you will need.
Experience supporting production applications, databases, developer tools, infrastructure, or other technical products.
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL.
Strong debugging skills and the ability to reason through application and database behavior.
Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues.
Experience with common application frameworks, ORMs, database connectors, or application deployment patterns.
Willingness to explore new languages, frameworks, tools, and customer environments as needed.
Strong written and verbal communication skills.
Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively.
What else will help you be successful.
Experience working in a remote organization.
Experience with cloud platforms such as AWS, GCP, or Azure.
Knowledge of monitoring, observability, and debugging tools.
Experience helping build support processes, documentation systems, or teams from an early stage.
Why PlanetScale.
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range: $150,000 - $200,000 USD
Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London.
We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows.
We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience.
WHAT YOU’LL DO
- Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic
- Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms
- Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces
- Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes
- Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production
- Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries.
- Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail
- Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system
- Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite
- Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions
- Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting
WHAT YOU’LL NEED
- 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code
- You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS
- Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals
- SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it
- Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here
- Git, PR review, CI, staging and feature flags as your default way of working
- Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like
- Judgment about where a fix belongs, in code, in the agent or in the knowledge base
- A track record carrying signal between support, product and other functions and turning it into action
- Comfort managing your own work in a fast-moving environment, high ownership and high autonomy
- Genuine interest in AI, creative tools or both
WHAT SETS YOU APART
The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet.
FOR YOUR APPLICATION
During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote, AMER
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for a OrioleDB Deployment Engineer to join our OrioleDB Team and help elevate our OrioleDB offering. You’ll work closely with the OrioleDB team, playing an instrumental role in technical decision-making and refining internal methodologies.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
- Package software into our supabase/postgres repo using Nix (with flakes), and help us transition our packaging from traditional to Nix packaging more over time.
- Manage OrioleDB release lifecycles, ensuring timely major, minor, and extension upgrades.
- Expand platform release systems to allow developers to increasingly self-service.
- Optimize CI/CD and tooling, specifically expanding GitHub Actions, team tooling, and testing/release approaches.
- Resolve production issues by proactively identifying and fixing problems in customer deployments.
- Maintain best practices and tests to ensure enhanced stability and decreased deployment risks.
- co-owning the integration of OrioleDB into the supabase product
YOU MIGHT BE A GOOD FIT IF YOU
- Have 3+ years of experience with PostgreSQL and its ecosystem, including extensions and performance optimization.
- Are an Infrastructure Expert with proven experience in management, tooling, and optimization.
- Are proficient in the Nix package management system (including flakes) alongside Ansible, Packer, Docker, QEMU/KVM, AWS, and Kubernetes.
- Have experience building for multiple architectures, specifically Linux and Darwin/macOS aarch64 targets.
- Are comfortable with polyglot environments, including builds for C/C++, Go, JavaScript, and Rust-based projects.
- Communicate clearly across both technical and non-technical audiences, especially when interacting with customers.
- Have experience in async or globally distributed teams and value independent, proactive problem-solving.
- Are willing to mentor, taking on responsibility for teaching the engineering team to use and contribute to our Nix-based work.
- Have experience with integration of emerging features into widely used managed hosted product platforms
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- 200+ team members
- 40+ countries
- 15+ languages spoken
- $496M raised
- 430,000+ community members
- 30,000+ memes posted (and counting)
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Las Vegas, Nevada, United States
Global Trade Compliance Manager
Operations · Full-time · In-Person (Las Vegas, Nevada, US) · Hours 9am - 5pm EST
About Nysonian:
Nysonian is one of the fastest-growing consumer portfolios, behind NOBL and Flo Pilates. We grew over 8x in 2025 and are building the next phase of the business across physical products, software, and subscription experiences.
NOBL is a functional travel brand built around a simple idea. Travel products should solve real problems, not just look better. Every feature is designed to eliminate friction from the travel experience, from seamless organization and easy access to tracking, connectivity, and protection.
Flo Pilates brings studio-quality Pilates into the home through connected fitness hardware, content, and subscription experiences.
Across both brands, we are building product ecosystems that deepen the customer relationship beyond the initial purchase and create recurring value over time. We are looking for builders who want ownership, speed, and the ability to shape products at scale.
The Opportunity:
Nysonian is hiring a Global Trade Compliance Manager to to own the company's end-to-end import/export compliance program across all origin and destination markets. This role is responsible for export documentation and compliance out of China, Vietnam, Thailand, and Cambodia, and for import/customs clearance compliance into the UAE, UK, EU, Australia, Canada, the USA, and Mexico — including HS/HTS classification, importer- of-record (or equivalent) obligations, and duty/tariff management in each jurisdiction, to a standard of 100% compliance. The role works closely with the China/Southeast Asia buying and sourcing teams, the Mexico manufacturing facility, customs brokers and freight forwarders in each market, and surety/bond providers, to keep shipments compliant and identify and resolve compliance risk before it becomes a liability.
What You'll Own:
Own end-to-end export documentation and compliance for shipments originating from China, Vietnam, Thailand, and Cambodia, including commercial invoices, packing lists, certificates of origin, and each origin country's export licensing/permit requirements.
Own end-to-end import and customs clearance compliance for shipments into the UAE (Dubai Customs / GCC), UK (post-Brexit customs, EORI), EU (EU customs union, EORI), Australia (Australian Border Force), Canada (CBSA), the USA (CBP), and Mexico (SAT/Aduana).
Manage and maintain HS/HTS code classifications across the full product catalog for NOBL Travel, Flo Pilates, and other Nysonian brands, mapping classifications correctly to each destination market's tariff schedule.
Act as the primary point of contact for the customs clearance process in each market, coordinating directly with local customs brokers, freight forwarders, carriers, and customs authorities to resolve entry issues, holds, and requests for information.
Manage Importer of Record (or equivalent, e.g., EORI holder) responsibilities and obligations in every import market, maintaining 100% compliance with each jurisdiction's customs regulations, bonded entry requirements, and recordkeeping standards.
Monitor and manage customs surety bonds and guarantees where applicable (e.g., the U.S. bond program with Avalon Risk Management), including bond sufficiency, claims, and provider relationships, and lead resolution of any bond or liquidated damages matters.
Lead the response to customs compliance actions and enforcement notices from any origin or destination authority (e.g., CBP liquidated damages notices, requests for information), coordinating internally and with outside counsel or brokers as needed.
Identify and apply free trade agreement and preference programs to reduce duty exposure (e.g., USMCA, EU/UK- Vietnam FTA, ASEAN trade agreements, GCC arrangements, AANZFTA), and assess rules-of-origin risk — particularly for products manufactured in Mexico with components sourced from China, where dual-origin
exposure exists.
Monitor changes in tariff policy, trade agreements, and trade remedy actions (e.g., U.S. Section 301/232, EU CBAM, safeguard duties) across all markets, and translate them into landed-cost impact and mitigation recommendations for leadership.
Partner with the China/Southeast Asia buying teams and the Mexico manufacturing facility to ensure sourcing, bill-of-materials, and country-of-origin documentation support accurate classification and compliant entries in every market.
Build and maintain internal SOPs, recordkeeping systems, and training materials to standardize export and import compliance practices across all origin and destination countries.
Prepare compliance reporting and risk summaries for leadership, flagging open exposures by country (e.g., open enforcement cases, bond claims) and recommended next steps.
Skills & Qualifications:
5+ years of experience in international trade compliance spanning both export (Asia-origin) and import compliance across multiple destination markets, ideally supporting a consumer goods or e-commerce company.
Hands-on experience with HS/HTS classification and customs entry processes across more than one jurisdiction (e.g., US, UK/EU, Canada, Australia, or GCC).
Working knowledge of Importer of Record / EORI-equivalent obligations, customs bonds/guarantees, and customs enforcement actions (e.g., CBP liquidated damages, CF-28/CF-29 notices).
Familiarity with rules of origin under USMCA and other applicable free trade agreements, including multi-country manufacturing scenarios (e.g., China-origin components assembled in Mexico).
Experience working with customs brokers and freight forwarders across multiple countries, and coordinating export procedures with factories/sourcing offices in China, Vietnam, Thailand, or Cambodia.
Strong attention to detail and comfort owning compliance outcomes independently across jurisdictions, with a track record of driving issues to resolution.
Excellent written and verbal English communication skills, with the ability to coordinate across teams and time zones in Asia, the Middle East, Europe, and North America.
Licensed Customs Broker (LCB), CCS/CBIP, or an equivalent international trade compliance certification is a plus but not required.
Compensation
We use a market-based approach to compensation.
This role also offers performance-based rewards tied to business impact. Your starting compensation will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and company impact.
Why You Will Love Working At Nysonian:
Our Culture
We are founder-led and operate with speed, direct communication, and clear accountability
We believe in exceptional management and invest in tools and opportunities to connect with colleagues
We build products that positively impact millions of people's lives
AI is intentionally embedded in how we work, create, and scale, supporting innovation and impact
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Direct ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two hardware-backed consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
Benefits
Health, Dental and Vision Insurance
Life and Disability Insurance
Paid Time Off
Nine (9) paid holidays per year
Complimentary Nobl & Flo products
Nysonian is an equal opportunity employer.
Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Directorate of Maternal, Child, Adolescent and Youth Health (DSM/E/A/J) is responsible for implementing public health policies related to maternal and child health. Its core mandate is to reduce maternal, neonatal, infant morbidity and mortality. Infant and neonatal mortality remain a constant concern in the country despite ongoing efforts by the government and its partners. Continuous availability of medicines and inputs for maternal, neonatal, and child health is a fundamental pillar for reducing maternal, neonatal, and infant morbidity and mortality.
In recent years, the national supply chain management system has undergone significant evolution characterized by:
The progressive strengthening of quantification and supply planning mechanisms
The increasing use of logistics data generated from DHIS2
The progressive reinforcement of the Quantification Analytics Tool (QAT) as the national reference tool for forecasts and supply planning
A growing need for advanced analysis of logistics data to improve continuous availability of inputs.
Given the complex logistics challenges, DSM/E/A/J requires support from a dedicated technical specialist to lead, optimize, and secure all processes within its supply chain. Accordingly, these Terms of Reference have been developed to recruit a high-level technical assistant who will support DSM/E/A/J in the effective use of the QAT tool and in strengthening mechanisms for planning, storage, distribution, and the continuous coordination of the system.
The Advisor will support the e-Maternal, Child, Adolescent and Youth Health Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Provide technical support to DSM/E/A/J in the overall management, operational monitoring, and strategic optimization of the supply chain for maternal and child health medicines and health products—from needs planning to last-mile delivery.
Quantification and Review:
Provide technical support for annual quantification exercises for maternal and child health products using the QAT tool and lead periodic revisions based on actual consumption data and available stocks.
Order Management and Follow-Up:
Coordinate with partners on order management and ensure rigorous monitoring of delivery timelines to prevent stockouts
Strengthen strategic use of logistics data for decision-making
Support the institutionalization of QAT as the national reference tool for forecasting and supply planning
Develop mechanisms for validation, triangulation, and quality control of logistics data
Support performance monitoring of warehousing and distribution carried out by ONPPC
Develop dashboards and supply chain performance indicators
Develop SOPs, guidelines, and standardized tools
Support the formalization of processes
Organize capacity-building sessions
Contribute to the progressive autonomy of national teams
Document achievements and institutionalized mechanisms.
Expected Results
Through this support, DSM/E/A/J aims to achieve:
Sustainable improvement in the quality of logistics data
Better capacity to anticipate stockouts
Institutionalization of QAT as the single source for logistics data management and quantification
Development of a data-driven management culture
Strengthened supply chain performance monitoring
Improved visibility of logistics risks
Progressive strengthening of national technical autonomy.
REPORTING
:
The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced university degree in logistics, health commodities supply chain management, pharmacy, or related field
Minimum of 5 years of experience in public health supply chain
Confirmed experience in quantification and supply planning
Proven experience using QAT or similar forecasting and supply planning tools
Experience in analysis and use of logistics data
Experience with DHIS2, eSIGL, or other logistics information systems
Proven experience in developing analytical tools, dashboards, and performance monitoring mechanisms
Experience collaborating with partners and projects funded by the U.S. Government strongly desired
Experience in U.S. Government-funded projects is a major asset
Experience in pharmaceutical waste management desired.
Strong preference for logisticians with experience or training in health product management
Master’s degree in supply chain management, health logistics, health systems, or related fields highly desired
Specialized training in health products supply chain management or public health is a major asset
Additional training in data analysis, health information systems, or digital health is strongly desired.
Excellent mastery of logistics management systems
Strong analytical capacity
Good command of data visualization and analysis tools
Excellent understanding of quantification mechanisms
Good understanding of early warning systems
Ability to develop SOPs, standardized tools, and institutional mechanisms
Good understanding of issues related to pharmaceutical input management.
Ability to work in a matrix reporting environment
Strong institutional collaboration skills
High sense of ethics and confidentiality
Ability to work in a support role rather than substitution
Capacity to transfer skills and support national teams.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
Niger submitted a request to Gavi for support in optimizing Cold Chain Equipment (CCEOP). This submission includes a renewal and equipment allocation plan at the operational level over five years, from 2017 to 2021.
With UNICEF’s support, Niger updated the inventory of cold chain equipment in May 2017. The update revealed gaps in geographic coverage, storage capacity, and conservation capacity both at district levels and service delivery points, including Integrated Health Centers (CSI) and health posts (HP). The platform will enable the country to improve its supply chain and cold chain by increasing coverage with certified refrigerators and contribute to efforts to strengthen vaccination coverage and equity.
The Directorate of Immunization (DI) is responsible for implementing the Expanded Program on Immunization (EPI) across its five components. DI must guarantee the supply and quality of vaccines up to the last mile of the supply chain, to ensure continuity of vaccination services. Vaccines are biological products requiring the availability and functionality of cold chain equipment (CCE) to ensure their effectiveness. Niger has adopted a policy promoting the use of new technologies, including solar-powered refrigerators, refrigerators with cooling jackets, and freezers for which this CCEOP support request was submitted to Gavi in October 2016.
The updated inventory documented that at the service delivery level, 3,767 structures were recorded, including 1,361 Integrated Health Centers (CSI) and 2,409 other service delivery structures (health posts, clinics, and hospitals) that provide vaccination services. Among these structures, 2,491 (66%) have equipment, including 1,322 CSIs (35%) and 1,169 other structures (31%). Furthermore, a total of 1,279 structures (34%) has no cold chain equipment (refrigerator), including 39 CSIs (1%) and 1,240 other structures (33%).
Of the total 4,046 cold chain equipment units:
2,899 (72%) are solar refrigerators,
950 (23%) are electric
197 (5%) are gas-powered.
Among these, 279 units (7%) must be discarded due to obsolescence or irreparable complex failures.
In implementing this project, UNICEF plays an important role in managing procurement, from ordering to installation of equipment at districts and CSIs. UNICEF, through its supply center, handles procurement and has contracted two manufacturers (represented in Niger by two service providers), to implement the equipment operational deployment plan submitted by DI.
To support this effort, the U.S. State Department, through the LEAP project, is providing the Directorate of Immunization with a National Technical Assistant (TA) to help implement the CCEOP2 operational deployment plan, oversee installation and user training, support GEV preparation, and monitor vaccine management for a period of at least one year. The Advisor will support the Immunization Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
General Objective
The Technical Assistant will support implementation of CCEOP2, monitoring of the vaccine supply chain, and the cold chain.
Specific Objectives
Support deployment monitoring, installation, and user training for cold chain equipment
Monitor the functioning of installed cold chain equipment
Support preparation for the 2026 Effective Vaccine Management (EVM/GEV)
Assist in monitoring the functioning of installed cold chain equipment.
Specific Activities
Monitor the installation of cold chain equipment based on the CCEOP2 deployment plan
Regularly update the database of installed cold chain equipment
Support regions in collecting and transmitting delivery notes and installation reports for refrigerators
Monitor activities related to CCEOP implementation through national and regional logistics committees
Monitor user training on equipment carried out by service providers
Regularly update any changes in installation sites according to the deviation plan
Continuously update the inventory of cold chain equipment as installations progress
Support DI in preparation for the 2026 EVM assessment.
Additional tasks include:
Supervise and monitor vaccine and cold chain management at regional, district, and service delivery points.
Support Regional Immunization Coordinators in vaccine stock management tool (SMT) reporting, mSupply data sharing, and vaccine/intrant inventory
Support logistical activities of vaccination campaigns
Provide monthly support for physical vaccine inventories at regional stores and share data with the national logistics committee.
Expected Results / Deliverables
Deliverable 1
: Operational deployment plan for CCEOP2 equipment for all regions, to be submitted in the first month, along with monthly reports
Deliverable 2
: Updated inventory of cold chain equipment to be submitted in the third month, plus monthly reports
Deliverable 3
: Monthly inventory of vaccines and consumables at the warehouse
Deliverable 4
: Draft report on GEV preparation.
REPORTING
:
The Technical Assistant will work under the supervision of the Head of the Logistics Division of the Directorate of Immunizations, in close collaboration with the heads of the vaccine management and supply unit and cold chain logistics unit. The Technical Assistant will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Travel
The TA will conduct field visits to carry out assigned activities.
Duty Station
The TA will be based at the Directorate of Immunization and will work under the Logistics and Supply Division for data collection from regions.
Qualifications
At least a Bachelor's degree (BAC+3) in Health Logistics, General Logistics, Industrial Refrigeration, or related fields
Minimum 2 years of professional experience in cold chain and vaccine supply chain management
Good knowledge of cold chain and vaccine management
Must be a Nigerien national
Ability to maintain effective working relationships and teamwork
Ability to express ideas clearly and concisely orally and in writing
Strong communication, analytical, and negotiation skills
Proficiency in basic computer tools (Windows, Excel, Word, PowerPoint, email, internet navigation).
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
As part of the implementation of the MOU between the Government of Niger and the Government of the United States, specialized technical assistance is envisioned to support the strengthening of the health system, particularly through the Health Information System and digital health.
The Directorate of e-Health plays a central role in coordinating, providing technical guidance, harmonizing, documenting, securing, and monitoring digital initiatives in the health sector. It must ensure that digital platforms and solutions are coherent, interoperable, secure, sustainable, and aligned with national priorities.
The Ministry currently has several platforms and business systems used for data collection, reporting, analysis, and utilization. However, significant challenges remain including fragmentation of solutions, insufficient documentation, interoperability needs, variable data quality, difficulties in user support, insufficient ongoing training, and the need to strengthen data sovereignty and protection.
The recruitment of an Advisor in HIS and Digital Health will strengthen the operational capacities of the Directorate of e-Health, providing cross-cutting support to technical directorates and programs, particularly for needs related to maternal and child health and malaria, without replacing the structures responsible for the programs.
The Advisor will support the e-Health Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Support the Directorate of e-Health in coordinating digital initiatives, preparing technical meetings, notes, reports, presentations, and monitoring documents.
Support the implementation of the e-Health master plan, roadmaps, action plans, annual priorities, and partner-supported activities.
Support the technical and functional monitoring of priority platforms such as DHIS2, eCHIS/CommCare, OpenClinic, mSupply/eLMIS, STELab, dashboards, and other solutions adopted by the Ministry.
Contribute to the mapping of data flows, indicators, and organizational units, the documentation of workflows, and the progressive application of interoperability standards.
Support the improvement of data quality, analysis, visualization, and use for decision-making, particularly in the areas of maternal health, child health, and malaria.
Contribute to addressing requirements related to data protection, cybersecurity, classification of digital interventions, service continuity, and digital sovereignty.
Support the establishment of sustainable mechanisms for training, e-learning, helpdesk services, knowledge base, user documentation, and skills transfer.
Produce and maintain guides, procedures, terms of reference, technical notes, reports, training materials, and knowledge capitalization documents.
Expected Results
The Directorate of e-Health has close, structured, results-oriented technical support.
Digital initiatives are better coordinated, better documented, and better aligned with the master plan.
Priority platforms, data, and interoperability workflows are better monitored.
Security, data protection, and digital sovereignty requirements are better addressed.
The capacities of national teams and users are sustainably strengthened.
Improved HIS for maternal and child health and malaria.
Expected Deliverables
Technical assistance work plan;
Technical notes, meeting minutes, reports, and presentations supporting the Directorate of e-Health;
Mapping platforms, data flows, interoperability needs, and prioritization matrices;
Contributions to Terms of Reference, specifications, guides, SOPs, procedures, and action plans;
Training materials, skills transfer documents, and knowledge base content;
Monthly or quarterly technical assistance reports, with operational recommendations.
REPORTING
:
The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
University degree at Master's level (Bac+5) or higher in computer science, information systems, public health, statistics, epidemiology, data management, digital health, systems engineering, or an equivalent field.
At least five to seven years of experience in health information systems, digital health, health platform management, data analysis, interoperability, technical documentation, or institutional support.
Experience working with a Ministry of Health, a central directorate, a national program, a health project, or a technical partner; knowledge of the Niger context and digital sovereignty issues.
Good knowledge of the e-Health master plan/strategy, its strategic pillars, priority projects, governance mechanisms, and implementation requirements;
Strong command of digital health standards, principles, and frameworks, including the classification of digital interventions, architecture frameworks, interoperability standards, and data governance best practices;
Knowledge of national and institutional requirements related to data protection, digital security, and compliance, particularly in connection with the ITU, HAPDP, CNAC, and ANSI;
Practical command of issues related to health platforms: DHIS2, eCHIS/CommCare, OpenClinic, mSupply/eLMIS, STELab, dashboards, and other national solutions;
Ability to translate business needs into clear, realistic, and actionable functional and technical requirements for service providers and technical teams;
Ability to produce professional documents: Terms of Reference, specifications, technical notes, reports, procedures, user guides, and training materials;
Ability to support technical directorates, programs, and partners without replacing their own responsibilities.
Knowledge of maternal and child health and malaria national and/or global indicators and data priorities.
Working proficiency in French and English required.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, DC, USA
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A major telecommunications operator providing wireless voice, messaging, and high-speed data services. Through strategic acquisitions, the company has expanded its market presence to serve over a hundred million subscribers. Today, it leverages nationwide 5G coverage and AI-driven customer engagement platforms to deliver scalable, high-performance connectivity.
What You’ll Do
Lead the complete delivery lifecycle, including requirements validation, solution build, System Integration Testing, User Acceptance Testing, mock conversions, cutover, and hypercare
Develop and maintain the integrated master schedule, work breakdown structure, RACI matrix, delivery milestones, and scope baseline
Partner with the client’s project management team to manage scope, timelines, resources, dependencies, and deliverables
Coordinate multidisciplinary technical and functional teams across the Washington, DC headquarters and regional offices
Lead daily synchronization meetings and provide clear status reporting across System Integrator teams, Adenza, and client stakeholders
Establish and manage formal defect-triage, prioritization, escalation, and resolution processes using Jira and Xray
Monitor and enforce P1–P4 defect response and resolution service-level agreements
Identify, document, and manage risks, assumptions, issues, and dependencies
Maintain current project status, actions, risks, and decisions within Monday.com and Jira
Coordinate Azure integration activities and data-migration dress rehearsals
Support Organizational Change Management activities and technical training plans
Manage project governance, executive reporting, escalation paths, and cross-party decision-making
Drive delivery toward the targeted Q3 2028 production go-live and subsequent hypercare period
What You Bring
Extensive, senior-level experience in project management experience leading complex, front-to-back Calypso implementation programs
Strong understanding of Calypso front-to-back business and technical workflows
Proven experience managing large-scale financial-services or capital-markets technology implementations
Experience leading projects across requirements, design, build, testing, conversion, cutover, go-live, and hypercare
Strong knowledge of System Integration Testing and User Acceptance Testing processes
Experience managing data migrations, mock conversions, and production dress rehearsals
Understanding of Azure integration lifecycles
Demonstrated expertise in scope, schedule, resource, dependency, risk, and change management
Experience establishing and maintaining integrated schedules, work breakdown structures, RACI matrices, and scope baselines
Strong defect-management experience, including triage, severity classification, escalation, and SLA tracking
Advanced proficiency with Jira, Xray, Monday.com, and Microsoft Project
PMP or Agile Scrum Master certification
Excellent verbal and written communication skills in English
Spanish proficiency is considered an asset
English level
Advanced
Work Type:
Onsite/hybrid
Location:
Washington, DC
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $140–150/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Washington, DC, USA
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Lead the technical design, development, testing, and code review of System Integrator-owned integrations and custom adapters
Ensure technical consistency and design coherence across all assigned project deliverables
Enforce established architecture, security, integration, data, engineering, deployment, and operational-readiness standards
Lead technical reviews and identify cross-system dependencies, delivery risks, and integration gaps
Provide hands-on support for complex integration development and troubleshooting
Direct Calypso Upgrade Pack standard deployments and related release activities
Manage Calypso environments across development, testing, and production
Support Calypso CDUF integrations, scheduled tasks, and Task Station escalations
Oversee API-led integrations using Azure API Management
Design and implement messaging solutions using Azure Service Bus
Establish integration patterns for message queuing, error handling, retry processing, monitoring, and centralized logging
Optimize database performance using advanced SQL and support database-related troubleshooting
Manage system security, access controls, and technical permissions
Identify and resolve infrastructure and application-performance bottlenecks
Support CI/CD pipelines, automated deployments, and DevOps practices
Create and maintain technical runbooks, operational guides, deployment plans, and support documentation
Lead knowledge-transfer activities for client IT and production-support teams
Coordinate technical teams and communicate complex issues clearly to project stakeholders
What You Bring
Extensive, senior-level experience in financial-systems development, product integration, and infrastructure management
Significant hands-on experience with Calypso implementations and technical integrations
Expert-level Java programming skills
Advanced SQL development, performance tuning, and troubleshooting experience
Deep knowledge of the Calypso API and Custom Development Utility Framework
Experience managing Calypso environments across development, testing, and production
Experience with Calypso deployments, scheduled tasks, and Task Station issue resolution
Strong experience with Azure integration technologies, including Azure Service Bus and Azure API Management
Experience designing API-led connectivity and asynchronous messaging solutions
Knowledge of error-handling, retry, logging, and monitoring patterns for enterprise integrations
Experience designing and maintaining CI/CD pipelines
Strong understanding of DevOps practices and automated deployment processes
Experience with system security, access controls, and infrastructure troubleshooting
Demonstrated ability to lead technical projects, coordinate engineering teams, and manage technical dependencies
Strong problem-solving, analytical, and troubleshooting skills
Excellent technical communication and documentation skills
English level
Advanced
Work Type:
Onsite/hybrid
Location:
Washington, DC
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $135–145/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: United States
Director of Paid Media
Marketing · Full-time · Remote (US) · Core hours 9-5 EST
About Nysonian
Nysonian is a $250 million dollar consumer products company built around two brands:
NOBL
and
Flo Pilates
. We grew revenue 8x in 2025 and are building the next phase of the US-based business across physical products, software, and subscription experiences.
NOBL is a functional travel brand built around a simple idea: travel products should solve real problems, not just look better. Every feature is designed to eliminate friction from the travel experience — from seamless organization and easy access, to tracking, connectivity, and protection.
Flo Pilates brings studio-quality Pilates into the home through connected fitness hardware, content, and subscription experiences.
Across both brands, we're building product ecosystems that deepen the customer relationship beyond the initial purchase and create recurring value over time. We're looking for builders who want autonomy, speed, and the ability to shape products at scale.
The Opportunity
Nysonian is hiring a Head of Paid Media to own acquisition performance across NOBL and Flo, personally managing paid channels at scale and driving profitable growth. This role reports to Daniel (Co-CEO) and works closely with the performance creative and data teams.
What You'll Own
Hands-on media buying across Meta, Google, TikTok, Snapchat, and AppLovin; Launching campaigns, analyzing performance, and making spending decisions daily across all brands.
Landing-page creation and testing: turning campaign insights into page variants tailored to specific ads, audiences, and offers. You'll execute this yourself, not request it from others.
Deep account analysis: connecting ad performance to landing-page behavior, conversion data, and funnel dynamics to diagnose what's working and what's broken.
Hypothesis development and testing: forming your own theories about platform dynamics and account optimization, then running live tests to validate them.
Scaling strategy and execution: determining how much incremental spend each channel and campaign can absorb, where to redirect budget, and when to cut or consolidate.
Performance monitoring and autonomous decision-making seven days a week. Accounts need attention on weekends, and you won't hand off buying responsibility because it's Saturday.
Skills & Qualifications
Recent, hands-on media-buying experience: you personally launched, analyzed, and scaled campaigns in Meta Ads Manager. A management title or big brand on your résumé doesn't count—we need evidence you did the actual work.
Personally managed at least $1 million per month in media spend that you controlled directly.
Direct-response copywriting and landing-page creation: you've written hooks, offers, objections, and proof points, and built and tested landing-page variations yourself.
Deep Meta knowledge and obsessive attention to platform dynamics, including original thinking about campaign structure, targeting, and scaling approaches.
Strong analytical foundation: you understand CAC, new-customer ROAS, attribution limits, and how to move beyond "ROAS is down" to diagnose root causes.
Ability to connect acquisition performance to creative, offers, funnels, and landing pages—you see the full customer journey, not just ad-account metrics.
AI workflow already in active use: you have a demonstrated, concrete workflow showing how AI helps you analyze, write, build, or test faster.
Comfort with autonomy and influence: you propose the next move, don't wait for us to decide it.
This Role Is Not a Fit If
You've never personally created and tested landing pages yourself, or you treat landing-page, copy, and offer improvements as someone else's responsibility.
You stop analyzing at "ROAS is down" and can't dig through the ad, page, and conversion process to identify the likely problem and recommend a specific change.
You wait for direction on what to test or where to adjust spending instead of proposing priorities yourself and expecting to execute on your own call.
You won't personally manage the accounts on weekends or you view this as a nine-to-five role where account coverage ends Friday.
Compensation
We use a market-based approach to compensation. The expected total compensation range for this role is: USD $200,000 to $250,000. This role also offers a performance-based bonus tied to business impact (OTE $300-350k).
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
Benefits
Comprehensive Health, Dental, and Vision Insurance options for you and your family
100% Paid for Life and Disability Insurance
Paid Time Off
Nine (9) paid holidays per year
Complimentary NOBL & Flo Pilates products
Remote-first — core operating hours are 9-5 EST
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, natio
nal origin, genetics, disability, age, veteran status or other characteristics.
Location: Malaysia; Thailand; Philippines
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
CE Social delivers exceptional customer support and community engagement for Kraken across social media. We answer questions, resolve concerns, and drive conversations in our communities, never shying away from engaging with clients and prospects alike. We're fast, resourceful, and proud to represent Kraken's voice publicly. We're Kraken's eyes and ears on social, and our goal is to run the best social support team in the financial space.
As part of CE Social, you'll monitor and engage with clients on social media as a first point of contact for support, handling real-time conversations, account-related questions, and troubleshooting with Kraken's six-star standard of care. You'll be responsible for supporting all of Payward's brands on social, replying to inquiries across our Kraken, Kraken Pro, Krak, Payward, xStocks, Breakout Prop, and NinjaTrader handles. You'll also partner with internal teams to resolve complex issues and contribute to projects that improve the client experience. You're a voice for Kraken in public, helping build its reputation for great client care and community engagement.
THE OPPORTUNITY
- Monitor social channels and respond promptly to client inquiries
- Work across multiple social platforms at once, prioritizing by urgency and volume
- Moderate our social communities and enforce community guidelines
- Proactively engage clients to grow Kraken's voice and presence on social
- Partner with internal teams on complex cases and process improvements
- Participate in team meetings, projects, and training sessions
- Stay current on new crypto trends, products, and technologies, and on Kraken's own product suite
WHAT YOU BRING
- 3+ years of experience in social media management, community management, or customer support
- Genuine crypto OG experience and knowledge, with a strong pulse on the APAC crypto scene and familiarity with Chinese crypto culture on social media. You're plugged into the space, know the key players, and stay on top of what's happening.
- Hands-on, user-side experience across platforms like X, Reddit, Telegram, LinkedIn, Discord, Facebook, and Instagram, plus app store reviews and Trustpilot. Crypto-native experience strongly preferred.
- Familiar with Sprinklr and social media management platforms, as well as tools like Zendesk, Jira/Confluence, and Slack.
- Sharp attention to detail and the judgment to read intent and tone in client messages
- Resilience and multitasking ability for high-volume, high-pressure queues
- Comfortable knowing your work is public-facing as every reply is visible
- Flexibility to work scheduled shifts (between 4 am to 12 pm UTC), including weekends
- Fluent in English and Chinese Mandarin, with confidence writing in Simplified Chinese.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Washington, DC, USA
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Define, maintain, and execute the Master Test Strategy and detailed test plans
Establish testing scope, objectives, entry and exit criteria, dependencies, schedules, and quality gates
Lead testing activities across System Integration Testing, regression testing, performance testing, security testing, position conversion, and User Acceptance Testing support
Design, build, and optimize automated test frameworks and reusable test suites
Develop automated tests using the Calypso Automated Testing Tool, Selenium, JUnit, and Cucumber
Integrate automated test execution into CI/CD pipelines
Direct test-case development and execution across front-to-back Calypso workflows
Validate trade capture, pricing, risk, settlements, collateral, SWIFT messaging, and accounting postings
Coordinate test-environment setup, configuration, availability, and maintenance
Lead test-data planning, provisioning, validation, and refresh activities
Configure and maintain the tools required to support manual and automated testing
Coordinate System Integration Testing and User Acceptance Testing with technical teams, functional leads, and available business testers
Lead defect logging, triage, severity classification, prioritization, escalation, and resolution tracking
Manage defects and test execution through Jira and Xray
Monitor defect response and resolution progress and escalate risks affecting test completion
Oversee load, stress, batch, and performance testing using tools such as JMeter and LoadRunner
Coordinate security testing and vulnerability assessments based on OWASP principles
Maintain requirements-to-test traceability and ensure complete test coverage
Produce weekly test-execution metrics, readiness assessments, and quality-status reporting
Prepare test-summary reports, audit-ready evidence packages, and final testing sign-offs
Communicate testing risks, dependencies, blockers, and recommendations to project leadership
What You Bring
Extensive experience leading quality assurance and testing for complex Calypso implementations
Strong knowledge of Calypso front-to-back workflows, including: Trade capture, Pricing
Risk, Settlements, Collateral, SWIFT messaging, Accounting postings
Experience developing and executing master test strategies for large financial-services transformation programs
Hands-on experience with the Calypso Automated Testing Tool (CATT)
Strong test automation experience using Selenium, JUnit, and Cucumber
Experience integrating automated test frameworks into CI/CD pipelines
Experience leading System Integration Testing, regression testing, and User Acceptance Testing support
Strong knowledge of test-environment coordination and test-data management
Experience validating position conversions and complex financial data
Hands-on experience with performance-testing tools such as JMeter or LoadRunner
Knowledge of security-testing practices and OWASP vulnerability-assessment principles
Advanced experience with Jira and Xray for test and defect management
Experience producing test metrics, traceability reports, evidence packages, and release-readiness assessments
Strong defect-management, troubleshooting, and root-cause analysis skills
Excellent leadership, stakeholder-management, and communication skills
English level
Advanced
Work Type:
Onsite/hybrid
Location:
Washington, DC
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $125–140/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Remote, APAC
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced, fluent Japanese speaking Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and tailored advice to our most advanced users.
- Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid repro steps.
- Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate clearly and empathetically with customer users of all levels—especially during high-impact or time-sensitive situations.
- Spot patterns across tickets and recommend improvements to docs, tooling, and the product itself.
- Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF YOU
- You have 6+ years in technical support, backend engineering, SRE, or similar.
- You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- You’re strong in high-performance SQL and query optimization.
- You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
- You can debug edge functions and understand distributed system behavior when failures get tricky.
- You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- You have hands-on experience with cloud hosting providers like AWS.
- You’re comfortable in terminal and Linux environments.
- You thrive in high-volume situations and can form/test assumptions quickly.
ADDITIONAL REQUIREMENTS
- Must be a fluent bilingual Japanese/English Speaker
- Must have experience support complex technical products in Japanese with native speakers
- Ideally located in Japan, but location is flexible as long as you can work during Japan business hours.
データベースサポートエンジニア
Supabaseについて
Supabaseは、開発者が開発者のために作ったPostgres開発プラットフォームです。データベース、認証、ストレージ、Edge Functions、リアルタイム機能、ベクトル検索を含む、完全なバックエンドソリューションを提供しています。すべてのサービスは緊密に統合されており、成長に対応できるよう設計されています。
職務内容について
経験豊富な日本語で対応可能なデータベースサポートエンジニアを募集し、サポートチームに参加していただきます。開発者の複雑な課題解決を支援し、より信頼性の高い開発を実現し、Supabaseプラットフォームを最大限に活用していただけるようサポートします。お客様やグローバルのエンジニアリングチームと密接に連携し、実際の利用状況に基づいて製品品質や開発者体験の向上に貢献していただきます。
このポジションは、非同期かつスピード感のある環境で力を発揮でき、数百万人規模で利用される開発者ツールの構築にやりがいを感じる方に最適です。
主な業務内容
このポジションでは、以下の業務を担当していただきます。
- Postgres、認証、RLS、ストレージ、リアルタイム機能、Edge Functions、クライアントライブラリにまたがる高度な顧客課題の調査・解決
- ワークロードの最適化やよくある落とし穴の回避に向けたコンサルティング的かつ積極的なアドバイスの提供、および最も高度なユーザーへの個別対応
- バグの再現、根本原因の特定、回避策の提案、および確実な再現手順を伴うエンジニアリングチームへのエスカレーション
- 不完全な報告内容を対応可能な案件に変えるための、的確で的を絞った質問
- あらゆるレベルの顧客ユーザーとの明確かつ思いやりのあるコミュニケーション(特に影響度が高い、または緊急性の高い状況において)
- チケット全体からパターンを見出し、ドキュメント、ツール、製品自体の改善を提案
- ジュニアメンバーの育成、サポート品質全体の向上への貢献
以下に当てはまる方はこのポジションに向いています
- テクニカルサポート、バックエンドエンジニアリング、SRE、または類似職種で6年以上の経験がある方
- PostgreSQLに関する深い知識をお持ちの方(autovacuumの挙動、WALの増加、長時間実行トランザクション、テーブルの肥大化などの内部構造を含む)
- 高パフォーマンスなSQLおよびクエリ最適化に強みをお持ちの方
- マルチテナントのスキーマパターンを含む、複雑な構成のトラブルシューティングに抵抗がない方
- Edge Functionsのデバッグができ、障害が複雑化した際の分散システムの挙動を理解できる方
- データ移行に関する問題(pg_dump/restore、スキーマの差異、移行失敗など)に対応した経験があり、安全な復旧方法を理解している方
- AWSなどのクラウドホスティングプロバイダーでの実務経験がある方
- ターミナルおよびLinux環境に抵抗なく対応できる方
- 業務量の多い状況でも力を発揮でき、素早く仮説を立てて検証できる方
追加要件
- 日本語・英語のバイリンガルであること
- 日本語の顧客を対象に、技術製品のサポートを行った経験があること
- 日本在住が望ましいですが、日本の勤務時間帯に対応できれば勤務地は柔軟に対応可能です
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Задачи:
— поддерживать IT-среду для офисных и удалённых сотрудников;
— администрировать Windows, Linux и macOS;
— настраивать и поддерживать VPN, firewall и системы удалённого доступа;
— работать с сетевым оборудованием и корпоративными сетями;
— администрировать Google Workspace и корпоративные сервисы;
— заниматься виртуализацией (Proxmox, Hyper-V, KVM или аналоги);
— обеспечивать мониторинг, логирование, backup и recovery;
— решать пользовательские задачи L1/L2 — от настройки рабочего места до проблем с периферией;
— управлять доступами, проводить онбординг и офбординг сотрудников;
— администрировать 1С;
— взаимодействовать с провайдерами и внешними подрядчиками;
— автоматизировать рутинные процессы с помощью скриптов.
Требования:
— 5+ лет опыта в системном администрировании / IT-инфраструктуре;
— уверенная работа с Windows, Linux и macOS;
— хорошее понимание сетей и администрирование сетевого оборудования;
— опыт работы с VPN, firewall, monitoring и backup-системами;
— администрирование Google Workspace, Microsoft 365 или Яндекс;
— использование Bash, Python, PowerShell или других инструментов для автоматизации;
— опыт с 1С;
— английский на уровне B1+ для рабочих коммуникаций;
— готовность к hands-on задачам и самостоятельному решению технических проблем.
Будет плюсом:
— администрирование Slack;
— автоматизация и интеграции;
— опыт работы с OpenAI / GPT-сервисами;
— опыт работы с Cisco.
ArtWorkout is a mobile app that teaches users how to draw in a fun, gamified way. With over 1 million monthly active users, 4000+ lessons, and a hybrid monetization model (subscription + ads), the app is scaling quickly. It is used worldwide by people who want to learn to draw with step-by-step lessons and real-time feedback, have fun and relax, improve hand coordination after strokes or injuries, and give kids meaningful screen time.
Key Responsibilities:
— Be the primary source of innovative ideas for product growth, focusing on paywall conversion, user onboarding, and retention strategies.
— Take full ownership of the first-session customer journey mapping (CJM), analyze every step, remove friction, and enhance user delight.
— Develop and maintain a clear product roadmap, prioritizing features and experiments based on user feedback, data analysis, and business goals.
— Use analytics tools to monitor key product metrics, conduct A/B tests, and make informed decisions for continuous improvement.
— Work with engineering, marketing, and support teams to implement ideas and keep the product message unified.
— Analyze market trends, competitor strategies, and emerging technologies in mobile apps and EdTech.
Requirements:
— 3+ years of experience as a Product Manager for a B2C mobile application with a strong portfolio of successful projects.
— Demonstrated success optimizing paywalls and implementing monetization strategies such as freemium, subscriptions, and in-app purchases.
— Deep understanding of user psychology and passion for intuitive, engaging user experiences.
— Ability to derive actionable insights and compelling hypotheses from data.
— Creative and strategic thinking with confidence to challenge the status quo and propose bold ideas.
— Proactive, autonomous ownership and ability to drive projects forward with minimal supervision.
Conditions:
— Competitive salary aligned with the market and experience.
— Impactful work on a product used by a global audience.
— Collaborative and supportive team of talented professionals.
— Opportunities for professional development and learning.
— Standard benefits package including paid vacation and sick leave.
Position Purpose: The Sales Development Representative (SDR) is responsible for filling the top of the sales pipeline with qualified leads. The role combines building and running lead generation across multiple channels (outbound outreach, partnerships, communities, content-driven and AI-powered channels) and meeting the sales plan for each channel, as well as qualifying inbound leads for the Business Development Manager who handles closing.
Key Responsibilities:
1. Lead Generation Across Channels (~70%): Develop and run several lead generation channels in parallel including cold email, LinkedIn, Telegram, WhatsApp outreach, partner and referral channels, communities and events, and new channels identified and tested. Own the sales plan for each channel with monthly targets and weekly tracking. Build target lists and ICP segments (founders relocating to the UAE, companies setting up in the UAE, businesses needing accounting and tax support) and maintain them. Write, test, and iterate outreach messaging including sequences, scripts, templates, and follow-ups. Test new channels and hypotheses in short cycles, discontinue ineffective ones and scale effective ones. Report weekly on channel performance including volume, reply rate, qualified leads, cost per qualified lead, and planned changes.
2. AI & Sales Automation: Use AI tools daily for research, list building, personalization, message drafting, and lead scoring. Build and maintain outreach automations using no-code tools (Make, Zapier, n8n or similar) and outreach platforms (Apollo, Instantly, Lemlist, Clay, Expandi or similar). Automate lead qualification and routing to reduce manual work. Monitor new AI and automation tools for sales, test and integrate effective ones. Coordinate complex automations with developers or Business Development Manager.
3. Inbound Lead Qualification (~30%): Be the first point of contact for inbound leads from website, ads, webinars, referrals, and social media via email, WhatsApp, Telegram, and phone. Respond within agreed SLA. Qualify leads based on need, timeline, budget, decision maker through calls or written conversation. Hand over qualified leads to Business Development Manager with clear summary and book discovery calls. Nurture leads not ready yet until timing is right.
4. CRM Discipline: Log every lead and interaction in CRM, keep statuses, sources, and contact details complete and accurate. Ensure every lead is assigned, has next steps, and moves through pipeline without stalling. Maintain clean lead source attribution for reliable channel performance measurement.
Requirements:
- 1–3 years experience in SDR, lead generation, outbound sales or similar B2B role.
- Proven experience running outbound campaigns and meeting lead targets.
- Good understanding of AI tools and sales automation with ability to explain automation impact.
- Hands-on experience with some of: Apollo, Instantly, Lemlist, Clay, Expandi, HubSpot, Pipedrive, Kommo, Make, Zapier, n8n.
- Strong written communication skills: short, clear, personalized messages.
- Comfortable on phone and video calls with business owners.
- English (B2+) and fluent Russian.
- Structured and self-organized, working by numbers, plans, and weekly reviews.
- Understanding of B2B sales funnels and lead qualification frameworks.
- Experience in professional services, fintech, relocation or UAE market is a plus.
Conditions:
- Compensation: fixed salary plus percentage per qualified lead.
- Variable pay depends on number of qualified leads accepted by Business Development Manager.
- Full-time (8 hours/day).
- Remote work.
- Salary paid in AED.
- Budget provided for AI and automation tools.
- Immediate start availability.
- Relocation assistance to Dubai available.
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
US
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УдалённоRemote; Seattle, WA; London; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоRemote, AMER
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География найма не уточнена
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United States
УдалённоMalaysia; Thailand; Philippines; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
leadWashington, DC, USA
УдалённоRemote, APAC
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Все вакансии в одном месте - страница 36 · Job Hunters