Вакансии

SEO Strategy & Optimization. Develop and execute SEO strategies to improve organic visibility, keyword rankings, and website traffic.

Location: San Francisco fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products. As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on. ABOUT THIS ROLE: We're looking for a Marketing Operations hire to build and scale the systems that power our marketing and revenue growth. You'll own lead management, scoring, lifecycle automation, campaign operations, and marketing attribution. This is a hands-on role for someone who can execute campaigns today while building scalable systems that make our marketing engine smarter and more efficient over time. In your first six months, you'll have built a reliable lead scoring and routing system, launched automated lifecycle nurtures, streamlined campaign operations, and established actionable reporting on marketing's contribution to pipeline and revenue. Ultimately, you'll help us build a marketing engine that becomes more effective and scalable as fal grows. WHAT YOU’LL DO - Lead Management & Scoring - Build lead scoring models using product usage, firmographics, engagement, and buying intent signals. - Own lead enrichment, segmentation, qualification, and routing in partnership with Sales and RevOps. - Identify high-intent prospects and accounts, surfacing actionable signals to Sales. Lifecycle Marketing & Automation - Build automated email nurtures across signup, activation, conversion, retention, and expansion. - Create behavior-triggered campaigns based on product activity and customer segments. - Continuously optimize workflows to improve engagement and conversion. - Support campaign operations across events, model launches, webinars, ABM and lifecycle. Campaign Operations & Attribution - Own campaign setup, tracking, and reporting in Salesforce and marketing automation platforms. - Manage event marketing operations, including list building, enrichment, lead uploads, and post-event follow-up. - Establish reliable attribution and reporting to measure marketing's impact on pipeline and revenue. Marketing Systems & Infrastructure - Build scalable workflows connecting CRM, product data, enrichment tools, and marketing platforms. - Automate manual processes and improve data quality across the marketing funnel. - Develop dashboards and reporting to track campaign performance, funnel conversion, and revenue impact. - Proactively identify operational bottlenecks and implement systems that scale with the business. QUALIFICATIONS/NICE-TO-HAVES - 3–6+ years of experience in marketing operations, revenue operations, or growth operations, ideally in B2B SaaS or developer tools. - Experience building lead scoring, lifecycle nurture programs, segmentation, and automated workflows. - Familiarity with enrichment and intent tools such as Clay, Apollo, Clearbit, or 6sense. - Strong analytical skills and experience with attribution, funnel reporting, and pipeline measurement. - A builder's mindset: comfortable creating systems from scratch, solving ambiguous problems, and moving quickly. - Experience in product-led growth (PLG), developer tools, or AI infrastructure. - Familiarity with SQL, APIs, webhooks, and workflow automation tools. - Experience building product-qualified lead (PQL) models using behavioral and usage data. WHAT WE OFFER AT FAL - Interesting and challenging work - A lot of learning and growth opportunities - We offer visa sponsorship and will help you relocate to San Francisco. - Health, dental, and vision insurance (US) - Regular team events and offsites COMPENSATION - $140,000 - $180,000 + equity + comprehensive benefits package   U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION: fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.

Location: New York City Workplace: Hybrid About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: We’re looking for a data-driven and creative Growth Marketing Manager to take full ownership of some of our key paid channels. This role is perfect for someone who thrives in a startup environment—rolling up their sleeves, testing fast, scaling what works, and pushing boundaries to hit ambitious growth targets. You’ll manage high-velocity campaigns across Meta, Google, YouTube, and emerging platforms, with direct access to our in-house production studio and a talented creative team to bring bold ideas to life. If you love pairing data with storytelling—and want to see your work drive measurable impact on thousands of students’ lives—this is your stage. This hybrid opportunity is based out of our NYC office, reporting directly into our VP of Growth. What you’ll do: - Own end-to-end paid media strategy across Meta, Google, and potential new channels. From planning through launch, optimization, and scale. - Build and drive a continuous testing roadmap across different tactics, audiences, creative, messaging, and landing pages, translating results into actionable insights. - Manage our Search agency, holding them accountable to performance goals and roadmap execution. - Monitor performance daily, optimizing toward CAC and ROI targets while proactively identifying new growth opportunities. - Own weekly KPI reporting, surfacing trends, efficiencies, and scaling opportunities, and sharing learnings across the team. - Diagnose performance fluctuations and pinpoint the channel and business-level factors driving them. - Partner with the creative teams and external agencies to rapidly produce high-performing video, UGC, influencer, and static assets. - Stay current on platform updates, algorithm shifts, and industry trends to keep our paid social strategy ahead of the curve. - Drive new acquisition and full-funnel growth ideas, playing an active role in shaping and running experiments. What you’ll bring: - 5+ years of hands-on experience scaling paid social and paid search at a D2C startup, ideally managing $1M+ monthly budgets. - A track record of driving efficient growth (CAC, ROI, LTV) while scaling spend. - Strong project management skills, with the ability to handle multiple initiatives at the same time. - Comfort with tactical execution and strategic thinking—you can set the plan and run it yourself. - Sharp communicator, able to flag risks and opportunities to internal stakeholders and manage day-to-day agency relationships. - High attention to detail, with a habit of catching and preventing errors before they become problems. - Experience managing external creative agencies, briefing them effectively, and providing sharp, actionable feedback that helps them iterate toward higher-performing ads. - Ruthlessly analytical. You dig into performance data to uncover insights, and know exactly which levers to pull to optimize campaigns at scale. - Able to translate data into a clear narrative, making it actionable for both day-to-day decisions and broader team alignment. Bonus points if: - You’ve worked in EdTech, healthcare, or another mission-driven B2C industry - You geek out over testing frameworks, UGC trends, and performance marketing communities Interview Process: - Introductory call with Talent Acquisition team member - Interview with Hiring Manager - Take-Home Assignment - Virtual Panel Interview - On-Site Panel Interview Benefits and Compensation: - Meaningful Equity Stake - Medical, Dental, and Vision insurance plan options, including 100% employer-covered options - 401(k) - FSA, HSA and commuter benefits - Open vacation policy, including: - Guidance of 15 days PTO annually - Stepful closed the last week of December - 15 work-from-anywhere days - 10 public holidays observed for 2025 The target base salary range for this opportunity is $140,000 - $160,000, and is part of a competitive total rewards package including performance-based bonus, equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: Alpharetta, US ABOUT BAD MARKETING: We're a team of 130+ passionate leaders and creatives who have worked diligently to make BAD Marketing one of the largest and most robust Growth Marketing Agencies in the world. At the core of our philosophy is the belief that excellence stems from a united team working toward a common objective: to not only help our clients grow profitably but also to provide them with an experience they can’t find anywhere else. We specialize in local lead generation, e-commerce, and information marketing, catering to clients that span from auto and local shop owners to online consumer product brand owners, online gurus selling courses or coaching, and more. Our approach to success involves more than just B old A nd D isruptive strategies. We invest in our team through extensive training, continuous support for growth and learning, and the cultivation of a happy and confident company culture. For us, finding fulfillment in your career is just as crucial as excelling in it. ABOUT THIS POSITION: We're looking for a Tracking and Attribution Specialist - someone who can own the measurement layer across our info/coaching division and make sure every number our media buyers optimize against and our strategists report to clients is actually true. You'll serve all pods across 20-30 clients, each with a different setup, across mostly paid platform (some email) traffic. We run on Meta, Google/YouTube, and TikTok, and on whatever platform a client needs next. Client reporting runs through our custom dashboards/system, and our clients use a mix of third-party attribution tools (Hyros primarily, but some other similar platforms). You report to the Director of Operations, who owns the overall systems architecture. You own the tracking and attribution domain within it. This is a specialist role within our martech function. You'll work alongside our MarTech team, who also handle tracking work, but tracking and attribution is your specialty and your domain. You're the person the division comes to when something about tracking is unclear, broken, or new. When we launch a client on a paid platform nobody here has used, you're the one who investigates it, learns it, and comes back with how we should set up the tracking. When Meta, Hyros, and Stripe all show different purchase counts, you're the one who can explain why and which number to trust. Tracking breaks quietly. An event stops firing after a page edit, deduplication fails, a UTM gets mistyped on an email. You're not waiting for a media buyer to notice two weeks later - you've built the monitoring that catches it first. And because you're working across 20-30 clients, every setup, fix, and change you make gets documented so anyone on the team can pick it up. WHAT SUCCESS LOOKS LIKE: Media buyers and strategists trust the data because you've verified it - not because they assumed it was right Broken events get caught by your monitoring, not by someone wondering why performance dropped New launches go live with verified tracking, and you keep verifying it after launch as pages, platforms, and integrations change Every client has a current tracking record in their funnel bible - what's installed, how it's configured, what changed, and why - clear enough that someone else could troubleshoot from it UTMs are consistent across paid and organic, so organic traffic is actually attributable When platform and attribution numbers don't line up, you explain the gap in plain language a strategist can repeat to a client When we move onto a new platform, you've already figured out how to track it You fix the same problem once. The second time, it becomes a checklist, a template, or an automated check A DAY IN THIS ROLE: Morning: Review what your automated event health checks flagged overnight across clients - broken events, deduplication issues, Event Match Quality drops, unexpected volume changes. Triage by business impact. Check the ClickUp queue and Slack for anything urgent from media buyers or strategists. Throughout the day: Implement and fix tracking - GTM tags and triggers, Meta CAPI (including the CRM-side setup an integration needs), Google enhanced conversions, GA4, TikTok and YouTube conversion tracking, attribution platform connections Run tracking checks on new launches before they go live, and on live funnels when something changes Work through your audit rotation - take a client's full setup and come back with what's broken, what's at risk, and what to fix first Explain discrepancies to strategists and media buyers, and push back when a requested setup is going to produce bad data Update each client's tracking record as you make changes - not at the end of the week Weekly rhythm: Cross-client event health review, UTM hygiene checks on new campaigns and emails, and a watch on platform tracking changes that could affect our setups. Monthly, you reconcile platform, attribution, and source data for each active client. End of day: You can answer: Did I act on every monitoring exception? Is every change I made today documented? Does anyone need a status update from me? QUALIFICATIONS: 2+ years in a marketing technology, marketing operations, or technical marketing role, with tracking and attribution as your core strength - ideally at an agency or across multiple accounts Deep Meta tracking knowledge - Pixel vs. Conversions API, standard vs. custom events, deduplication, Event Match Quality, Events Manager diagnostics Google Tag Manager - you build and debug containers, data layers, and triggers yourself GA4 and Google Ads conversion tracking, including enhanced conversions Tracking experience on at least one platform beyond Meta and Google (TikTok, YouTube, or similar) Working knowledge of Hyros and at least one other third-party attribution platform (Triple Whale, Northbeam, or similar) UTM strategy, click IDs, and cross-domain tracking - you understand how parameters pass from click to CRM to report Reporting literacy - you understand how tracking data becomes a report and can spec what a report needs Comfortable reading documentation and figuring out unfamiliar platforms independently Clear written communication. You operate in Slack and ClickUp, not meetings, and you need to explain technical issues so non-technical people can act on them Strongly preferred: Experience in direct response, info/coaching, or performance marketing environments SQL and BigQuery familiarity/working knowledge CRM integrations for server-side events (HubSpot, GoHighLevel, or similar) GoHighLevel or ClickFunnels experience YOU'LL THRIVE HERE IF: You want to own a domain/specialty You document by default - you'd rather write it down once than explain it three times You build systems, not one-offs. Solving the same problem twice bothers you You understand how a broken event affects campaign optimization and the numbers clients see, not just the tag itself You're energized by figuring out platforms you've never used You use AI heavily for audits, documentation, debugging, and monitoring; you're open about how, and you know where it gets tracking wrong THIS MAY NOT BE FOR YOU IF: You think this role is mainly CRM implementation, email automation, or workflow building - those are part of martech, but in this role they're the exception, not the job Your tracking experience is mostly installing pixels and tags someone else configured - you haven't set up or debugged Conversions API, GTM, or server-side events yourself You haven't had to reconcile numbers across ad platforms and attribution tools, or you're not interested in why they disagree You'd rather fix things as they're reported than build monitoring that catches them first Documentation feels like extra work You need training or detailed instructions before you can work in an unfamiliar platform You'd rather keep your AI use quiet than show us your workflow Written async communication isn't your strength

Location: Spain Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE Field marketing is at the heart of how we build demand, foster community, deepen customer relationships, and accelerate growth. We are looking for a highly motivated, self-starter Field Marketing Manager to build the engine that fills the funnel for our Southern Europe GTM team, focused on two to three priority industries: healthcare, financial services, telco, and retail and e-commerce. Your expertise in industry-led field marketing strategy, regional program execution, and GTM partnership will be pivotal in creating the moments that bring enterprise buyers to the table, from executive dinners and roadshows to industry conferences, roundtables, and account-based programs aimed at named buying committees. Collaborating closely with the Southern European GTM team and the broader marketing team, you will own every stage of the field motion, from territory and account strategy through budgeting, on-site execution, and post-program pipeline attribution. ElevenAgents is being evaluated today by customer experience and contact center leaders at the largest health systems, banks, carriers, and retailers in Southern Europe. Your ability to think like a marketer, act like a salesperson, and run multiple industry programs at once will ensure we get in front of them first. WHAT YOU’LL DO - Build the engine that fills the funnel for your industries, a repeatable program mix that creates net new pipeline quarter over quarter - Develop and execute the Southern Europe field plan for two to three industries, from territory and account strategy through budget, execution, and attribution - Partner with Enterprise and Strategic account executives on named account lists. Agree the targets, fill the room, drive the follow-up. - Design the program mix: executive dinners, industry conferences, roadshows, roundtables, customer advisory sessions, and 1:few account-based plays - Create the vertical narrative with Product Marketing. Invite copy, talk tracks, and follow-up sequences that speak to a healthcare, banking, telco, or retail buyer, not a generic one. - Manage event budgets and timelines, and report pipeline created and cost per opportunity, program by program - Analyze program performance in Salesforce and Dream Data and give an honest read on what worked. Recommend what to scale and what to retire. - Follow up with participants in collaboration with the GTM and growth teams - Work with Paid Media and Demand Generation to amplify field programs before and after they run - Own end to end execution, with support from the Southern Europe events team on venue, vendors, logistics, and on-site delivery REQUIREMENTS We are more focused on hiring for potential than past experience, but the person who thrives here will bring most of the following. - 7+ years in B2B field, industry, or regional marketing, with a demonstrated track record of building programs that directly influenced pipeline and closed revenue - Deep experience marketing into at least two of: healthcare, financial services, telco, retail and e-commerce - Track record reaching enterprise buying committees on six and seven figure deals - Fluency in Salesforce and marketing attribution. You can defend your numbers in a pipeline review. - A peer relationship with GTM. You have pushed back on an account executive and been right. - Comfortable running an executive dinner, speaking at events, and partnering with C-level stakeholders inside and outside the company - Sharp judgment on what to cut. Budget and calendar discipline under tight deadlines. - Willing to travel roughly a third of the time across Southern Europe - Transparent and unafraid to challenge, ask questions, or call out obstacles - An AI-first working style, and a passion for ElevenLabs technology - Bias toward shipping #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. THE ROLE RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them. As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers. This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit. WHAT YOU'LL OWN: - Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision. - Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully. - Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution. - Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner. - Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps. - Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations. - Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand. WHAT WE'RE LOOKING FOR - 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations. - A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through. - Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected. - 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach. - Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review. - Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action. - Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience. - Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners. - Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones. NICE TO HAVE - Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes. - Experience launching a new product, business line, or operating motion before the playbook was written. - Knowledge of mobile apps, developer products, subscriptions, or App Store economics. - Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments. - Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms. What success looks like In your first 30 days - Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat. - Map the lifecycle from first signal through activation and live-account support. - Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health. - Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support. - Ship one concrete improvement to a workflow, report, playbook, or automation. By 90 days - Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately. - Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone. - Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution. - Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls. - Support marketing efforts to deliver on targets. - Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing. By 6 to 12 months - Improve key lifecycle measures such as conversion, activation speed, utilization and retention. - Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails. - Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads. - Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows. WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. We’re looking for a Senior Technical Recruiter to join our technical recruiting team and own full-cycle recruiting across engineering functions. You’ll partner directly with engineering hiring managers to understand hiring needs, build strong talent pipelines, and deliver results in a fast-paced, evolving environment. This is a hands-on role for someone with strong technical recruiting and sourcing experience who thrives in a startup or high-growth setting. You’ll independently manage searches, engage hard-to-find talent, and guide candidates and hiring teams through the recruiting process from intake to offer acceptance. What You’ll Do Own full-cycle recruiting for engineering roles, from intake and sourcing through interviews, offer negotiation, and closing. Partner with engineering leaders to define role requirements, calibrate candidate profiles, and establish effective interview and assessment plans. Build diverse, high-quality talent pipelines through proactive outreach, talent mapping, market research, and creative sourcing channels beyond LinkedIn. Translate new hiring priorities into actionable search plans, quickly building pipelines and moving qualified candidates through the funnel. Manage multiple searches and adapt to shifting priorities while maintaining momentum and a strong candidate experience. Use recruiting data to evaluate pipeline health, identify bottlenecks, and adjust your approach to improve hiring outcomes. Partner with compensation, People, and business stakeholders to develop competitive offers and successfully close candidates. Maintain accurate candidate records and recruiting activity in Greenhouse. Contribute ideas and share best practices to improve recruiting processes as the team scales. What We’re Looking For 5+ years of recruiting experience, including technical recruiting and full-cycle ownership of engineering searches. A proven track record of hiring engineering talent across multiple levels, including senior individual contributors. Strong sourcing skills, with demonstrated success independently identifying, engaging, and converting passive candidates for difficult-to-fill technical roles. Experience using creative sourcing methods beyond job postings and LinkedIn, such as technical communities, referrals, targeted research, and talent mapping. Experience recruiting in a startup or high-growth environment where hiring needs evolve, processes are still developing, and hands-on execution is essential. The ability to independently manage searches, move quickly, and adapt your approach as priorities change. Excellent written and verbal communication skills, with the ability to build strong relationships with candidates and stakeholders. Experience using an ATS and recruiting metrics to manage searches and improve results; Greenhouse experience is a plus. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $106,650 — $133,750 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Remote About the Team At Netlify, we’re a remote-first, globally distributed company with 120+ employees working across 13 countries around the world. Together, we’re building the platform for building and shipping web apps, with a mission to help anyone bring their ideas to the web. As a Talent Partner, you’ll play a key role in bringing in the people who will shape Netlify’s next stage of growth. You’ll partner closely with hiring leaders to help them make thoughtful, high-quality hiring decisions and will be deeply embedded in understanding this evolving job market and what makes not only great talent, but folks who align with Netlify’s mission.  With our team, you’ll recruit across a wide variety of teams and talent markets, owning the full recruiting lifecycle and partnering closely with leaders across Sales, Marketing, Engineering, Product, Finance and other functions. Rather than specializing in one area, you’ll build context quickly, learn what great talent looks like across different parts of the business, and help us find and hire exceptional people. We’ve already built a number of our own tools and workflows on Netlify to make our day-to-day work better, and we’re continuing to experiment with how AI can create even more leverage. With our team, you’ll be using the same platform you’re helping grow the team behind by shipping tools that improve your own work, experimenting with new ways of working, and contributing to how we continue to evolve how we hire. What You'll Do Own full-cycle recruiting across a broad mix of functions -  GTM, G&A, and R&D - from intake through accepted offer, without needing a sourcer, coordinator, or ops partner to be effective Run search kickoffs, define and calibrate candidate profiles in partnership with hiring managers, and establish your own search strategy rather than waiting for one to be handed to you Independently develop proactive sourcing approaches for each search and build pipelines of passive talent while continuing to cultivate talent for difficult-to-fill roles and future hiring needs Conduct recruiter screens and develop a clear, evidenced point of view on candidates - sending hiring managers slates with real recommendations Own weekly search meetings with hiring managers: bring funnel data, market feedback, and a perspective on what's working and what isn't; diagnose problems and propose changes rather than just reporting that pipeline is light Act as a trusted talent advisor to hiring managers as you partner with them on their searches,  bringing market insight, recruiting expertise, and thoughtful pushback when it will lead to a stronger hiring decision Partner across the People Team on talent strategy, workforce and organizational planning with HR Business Partners, and with People Operations on scalable solutions and processes. Manage offers and candidate closing end-to-end, while delivering a responsive, thoughtful, and high-touch candidate experience throughout every stage of the process -  including for candidates we ultimately don't hire Use recruiting metrics such as funnel conversion, time to fill, time to hire, sourcing performance, and candidate feedback to identify patterns, inform decisions, and continuously improve how we hire Design and build AI-assisted and vibe-coded recruiting workflows, evaluate them critically, and identify new opportunities to create leverage - without waiting to be assigned an automation project What You'll Bring Enough full-cycle recruiting reps to operate independently from day one - you've had several years of experience personally run intake, sourced, screened, managed HM relationships, and closed candidates across multiple simultaneous searches A track record of encountering unfamiliar roles or functions and figuring out how to recruit them effectively, rather than defaulting to a narrow specialty A history of sourcing and engaging passive candidates, ideally at companies where the logo wasn't doing most of the recruiting for you - you've had to create interest, not just harvest it Demonstrated ability to partner with hiring managers by running search meetings, interpret and pushing back on feedback, recognizing when calibration is off, and owning the relationship Experience using funnel data to change your behavior - when four candidates get rejected, your instinct is to investigate why, not to source a fifth You can execute quickly across a high volume of searches while maintaining a high bar for quality, balancing speed with the judgment needed to find the right talent for highly specialized roles. Experience working with imperfect infrastructure - you've operated without a dedicated sourcer, coordinator, or mature ops team and made it work A history of noticing broken or inefficient workflows and doing something about them, whether through AI tools, automation, process changes, or creative problem-solving - you've improved something without being told to Strong organization and communication skills, with the ability to keep multiple searches, stakeholders, candidates, and decisions moving in a distributed environment without sacrificing the details or the human experience Proficiency with an ATS and the broader recruiting toolset (we use Greenhouse), and comfort experimenting with AI-powered tools to meaningfully improve recruiting quality or throughput We don't require educational qualifications for the role - we're interested in the experience, judgment, and skills you've developed through your work. This Role is a Great Fit If You care deeply about the people behind every application and recognize that looking for a new role is a meaningful decision in someone’s life. You lead with empathy, communicate openly, and follow through on what you say you’ll do. Whether someone joins Netlify or not, you want them to feel that their time was respected, they were treated with care, and they had a thoughtful experience with us. You're energized by functional variety. An unfamiliar finance role or a senior engineering search doesn't become "that's not my specialty." You get curious, ask good questions, and figure it out You work well in an environment that resets every few months. Priorities shift, reqs change, and that doesn't throw you -  you reorient and keep moving You can move fluidly between sourcing, candidate conversations, hiring-manager partnership, data, and operational details while keeping communication clear in a remote, async environment You approach recruiting as a strategic partnership with the business by understanding what teams need, bringing a strong recruiting perspective, and helping hiring leaders make decisions that strengthen their teams. You're the kind of recruiter who, when something isn't working, investigates rather than simply escalating. When you're recruiting for something unfamiliar, you ask the right questions, build context quickly, and develop a point of view before moving the search forward You've noticed inefficient systems before and done something about them. You don't need to arrive with a portfolio of automations, but you have a pattern of seeing a problem, getting curious, and experimenting your way to something better Applying Not sure you meet 100% of our qualifications? Please apply anyway! When applying please include: A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . About Netlify Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you! At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $97,000 - $150,000 for most US-based locations and $95,000 - $143,000 CAD for most Canada-based locations. Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.

Location: Portugal Workplace: remote Are you passionate about using the power of communication data to build intelligent, intuitive AI experiences? Do you thrive on owning a product area – from discovering what customers need to shipping it with your engineering team? If so, Intermedia’s AI & Data Product Management team is seeking a hands-on Product Manager to help deliver the next generation of AI-powered capabilities across our UCaaS and CCaaS products. This is a role for a product manager ready to own a slice of the roadmap end to end – more ownership and customer-facing discovery than a product owner, working shoulder-to-shoulder with engineering and UX to turn ideas into products customers love. About Intermedia Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We’re committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products. About the Role As a Product Manager on the AI & Data team, you will own a product area within our AI portfolio, defining what to build and why, and partnering directly with engineering to deliver it. You will run discovery with customers and stakeholders, shape a prioritized roadmap for your area, write clear requirements, and see features through from concept to launch. You will use metrics and customer feedback to understand how your product is performing and where to invest next. Your focus will be on AI-driven experiences, requiring strong analytical skills, a good sense for UI/UX and usability, and excellent communication. You will work with globally distributed teams, making effective asynchronous communication essential. This is a mid-level role ideal for someone who combines ownership and product judgment with strong, detail-oriented delivery. You’ll help shape the strategy and roadmap for your product area and own how it gets delivered — the broader, longer-term vision for the area is set in partnership with the Senior Product Manager or team lead. Key Responsibilities Own the roadmap for a defined product area, balancing customer needs, business goals, and technical realities. Run discovery with customers, stakeholders, and data to identify problems worth solving and validate solutions. Translate opportunities into clear requirements, user stories, and acceptance criteria, and partner with engineering to deliver them. Work closely with UI/UX to shape intuitive, high-quality experiences, coordinating prototypes and design assets. Prioritize and maintain a healthy backlog and participate actively in Agile ceremonies. Track product performance through metrics, customer satisfaction, and usability feedback, and act on what you learn. Stay aware of competitive and market dynamics in your area and feed that insight into planning. Communicate progress, risks, and timelines to stakeholders, setting and managing expectations proactively. Collaborate with other product managers to align priorities and ensure a coherent product experience. Requirements Strong product sense for AI-powered features — you can reason about what LLMs and AI agents can and can’t do, and translate that into sound product decisions. 3+ years of product management experience delivering software products, ideally in a SaaS environment. Demonstrated ownership of a product area or feature set from discovery through launch. Strong analytical mindset, comfortable using data and customer feedback to make decisions. Good sense for UI/UX and usability, with the ability to partner effectively with design. Excellent communication and presentation skills, able to align engineering, design, and stakeholders. Experience working with Scrum or other Agile frameworks alongside engineering teams. Strong technical aptitude and problem-solving ability. Bachelor’s degree in a relevant field, or equivalent professional experience. Upper-intermediate or higher English proficiency, with strong asynchronous communication skills. Would Be a Plus Experience building customer-facing AI or data-driven products. Familiarity with product analytics and experimentation (A/B testing, funnel and usage analysis). Experience with UCaaS/CCaaS or other SaaS products. Familiarity with modern AI concepts, LLMs, or machine learning workflows. Why Join Us You will own meaningful parts of an AI product portfolio that helps customers work smarter and more efficiently, with the autonomy to shape what gets built and the support of a passionate, cross-functional team. If you’re ready to own, build, and help shape the next wave of AI-driven communication, we’d love to hear from you.

Location: Portugal Workplace: remote Are you passionate about using the power of communication data to build intelligent, intuitive AI experiences? Do you thrive on owning a product area – from discovering what customers need to shipping it with your engineering team? If so, Intermedia’s AI & Data Product Management team is seeking a hands-on Product Manager to help deliver the next generation of AI-powered capabilities across our UCaaS and CCaaS products. This is a role for a product manager ready to own a slice of the roadmap end to end – more ownership and customer-facing discovery than a product owner, working shoulder-to-shoulder with engineering and UX to turn ideas into products customers love. About Intermedia Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We’re committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products. About the Role As a Product Manager on the AI & Data team, you will own a product area within our AI portfolio, defining what to build and why, and partnering directly with engineering to deliver it. You will run discovery with customers and stakeholders, shape a prioritized roadmap for your area, write clear requirements, and see features through from concept to launch. You will use metrics and customer feedback to understand how your product is performing and where to invest next. Your focus will be on AI-driven experiences, requiring strong analytical skills, a good sense for UI/UX and usability, and excellent communication. You will work with globally distributed teams, making effective asynchronous communication essential. This is a mid-level role ideal for someone who combines ownership and product judgment with strong, detail-oriented delivery. You’ll help shape the strategy and roadmap for your product area and own how it gets delivered — the broader, longer-term vision for the area is set in partnership with the Senior Product Manager or team lead. Key Responsibilities Responsibilities •        Own the roadmap for a defined product area, balancing customer needs, business goals, and technical realities. •        Run discovery with customers, stakeholders, and data to identify problems worth solving and validate solutions. •        Translate opportunities into clear requirements, user stories, and acceptance criteria, and partner with engineering to deliver them. •        Work closely with UI/UX to shape intuitive, high-quality experiences, coordinating prototypes and design assets. •        Prioritize and maintain a healthy backlog and participate actively in Agile ceremonies. •        Track product performance through metrics, customer satisfaction, and usability feedback, and act on what you learn. •        Stay aware of competitive and market dynamics in your area and feed that insight into planning. •        Communicate progress, risks, and timelines to stakeholders, setting and managing expectations proactively. •        Collaborate with other product managers to align priorities and ensure a coherent product experience. Requirements •        Strong product sense for AI-powered features — you can reason about what LLMs and AI agents can and can’t do, and translate that into sound product decisions. •        3+ years of product management experience delivering software products, ideally in a SaaS environment. •        Demonstrated ownership of a product area or feature set from discovery through launch. •        Strong analytical mindset, comfortable using data and customer feedback to make decisions. •        Good sense for UI/UX and usability, with the ability to partner effectively with design. •        Excellent communication and presentation skills, able to align engineering, design, and stakeholders. •        Experience working with Scrum or other Agile frameworks alongside engineering teams. •        Strong technical aptitude and problem-solving ability. •        Bachelor’s degree in a relevant field, or equivalent professional experience. •        Upper-intermediate or higher English proficiency, with strong asynchronous communication skills. Would Be a Plus •        Experience building customer-facing AI or data-driven products. •        Familiarity with product analytics and experimentation (A/B testing, funnel and usage analysis). •        Experience with UCaaS/CCaaS or other SaaS products. •        Familiarity with modern AI concepts, LLMs, or machine learning workflows. Why Join Us You will own meaningful parts of an AI product portfolio that helps customers work smarter and more efficiently, with the autonomy to shape what gets built and the support of a passionate, cross-functional team. If you’re ready to own, build, and help shape the next wave of AI-driven communication, we’d love to hear from you.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Manager of Solutions Engineering for Commercial at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well. What You’ll Be Doing: Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences. Get the best out of your team with a coaching mindset and lead from the front approach.  Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. This role requires you to lead from the front! Executive sponsorship of key accounts in the region will be key to your success.  The right candidate will be a thought leader to customers and internally within Grafana Labs. Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region. Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve. Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful. Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with discovery, demonstrations, key stakeholder interviews, workshops and technical validation, including POVs and Mutual Account Plans Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets What Makes You a Great Fit: Located on the West Coast 5+ years in the high tech industry having held roles such as Developer, Sales Engineer/Architect, Manager, etc. Direct experience mentoring, developing people and managing performance over time. Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus. Direct experience implementing and/or executing a formal sales methodology,  Command of the Message, qualification frameworks like MEDDPICC. Direct experience selling monitoring/data/visualization products. Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc) a plus Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets. Proven ability to work with sales leader counterparts Compensation & Rewards In the US, the OTE (On-Target Earnings) compensation range for this role is $234,000 - $278,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: New York, New York, United States About Wheely Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. About The Role Wheely is seeking a motivated and detail-oriented Operations Associate to join our team in New York City , focusing on Chauffeur Acquisition . In this role, you will own the end-to-end acquisition funnel, from the initial chauffeur sign-up to their first journey with Wheely. Additionally, you will collaborate with cross-functional teams to enhance the overall chauffeur experience and act as a representative and spokesperson for Wheely, fostering positive relationships within our chauffeur community. Responsibilities Manage the entire acquisition process from chauffeur sign-up to their first journey Source and qualify chauffeur leads, building a robust acquisition pipeline Convert qualified leads through calls, emails, and in-person meetings Collaborate with cross-functional teams to continuously improve the overall chauffeur experience Act as a representative and spokesperson for Wheely, fostering positive relationships with our chauffeur community Requirements Experience in an operational and customer-facing role, preferably within a fast-paced environment Strong problem-solving skills with a proven track record of delivering creative solutions Ability to prioritize multiple tasks effectively in a dynamic work environment Excellent analytical skills to assess and improve chauffeur acquisition metrics Exceptional communication skills with a focus on clarity, structure, and ownership Availability to work at the New York Wheely Academy five days a week What We Offer Base salary of $65k-75k per year, plus equity in a high-growth scale-up. Comprehensive benefits package, including health coverage and other benefits designed to support your wellbeing. Monthly credit for journeys with Wheely, allowing you to experience our service as a passenger and stay closely connected to the product Professional development support, including subsidies for relevant training and learning. Candidates must be authorised to work in the United States without the need for visa sponsorship, now or in the future. All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

Location: Abu Dhabi, United Arab Emirates Workplace: remote You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: United States; Ireland; Croatia; Japan; Mexico; Italy; Poland; Singapore; United Kingdom; India; UAE; Canada Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're now looking for an Offline Media Buyer and Manager to own and scale our offline acquisition channels. This role will be hands-on in building and optimizing campaigns across CTV, podcasts, OOH, direct mail, and emerging offline channels—working cross-functionally with creative, product, and data science. You’ll have the opportunity to unlock new growth channels beyond digital, drive measurable impact on brand and performance, and connect offline efforts back to our self-serve, enterprise, and consumer funnels. We are already investing in offline marketing and want to scale this significantly with a more data-driven, experimentation-first approach. WHAT YOU’LL DO - Develop and execute offline marketing strategies across CTV, podcasts, OOH, direct mail, and other emerging channels - Own campaign planning, vendor selection, negotiation, budgeting, and performance tracking - Partner with creative teams to develop high-impact, channel-specific messaging and assets - Design and run experiments to measure incrementality and understand the true impact of offline channels - Build attribution frameworks to connect offline efforts to online conversion and revenue - Analyze performance and optimize campaigns based on reach, frequency, lift, and downstream conversion metrics - Stay up to date with trends in offline marketing, measurement methodologies, and new inventory opportunities WHO YOU ARE We're looking for exceptional individuals who combine analytical rigor with creative thinking, who are excited by hard problems and motivated by measurable impact. You’ll thrive with us if you: - Have experience planning and executing campaigns across offline channels such as CTV, podcasts, OOH, or direct mail - Think in terms of incrementality, lift, and full-funnel impact, not just impressions or reach - Are comfortable operating in ambiguity and building new channels from scratch - Have strong analytical skills and can work with imperfect data to make informed decisions - Collaborate effectively with creative, data, and product teams to bring campaigns to life - Take ownership and move quickly, balancing experimentation with execution - Communicate clearly and can translate offline performance into business outcomes WHAT WE OFFER - High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!) - Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings. - Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

We're hiring a principal-level technical product IC to architect that system and own its outcome. You'll define the reference architecture: how we recognize a customer across channels, what we know about them, how the system decides what to do next, and which of those decisions AI agents can make without a person.

Location: Atlanta, GA (Hybrid) The Position CallRail is looking for a Sales Development Representative. The Sales Development Representative (SDR) plays a critical role in driving the efficiency, accuracy, and velocity of our sales pipeline. Positioned at the intersection of Sales Operations and Enablement, this role serves as the central operational hub for inbound lead triage, prospect verification, and workflow support. Working alongside advanced sales automation and AI technologies, the SDR focuses on high-impact operational execution, accurate CRM data management, seamless lead handoffs, and continuous workflow optimization. This role is ideal for a detail-oriented, tech-savvy professional looking to build a career in Sales, Account Management, Sales Operations, Revenue Operations, or Sales Enablement. What You'll Do Inbound Lead Management and Distribution: Monitor and manage centralized email queues, qualifying inquiries, resolving requests, and managing inbound demo requests across all channels to ensure rapid handoffs, accurate routing, and timely follow-up. Upper-Funnel Prospect Evaluation: Evaluate upper-funnel prospect interest, qualify inbound inquiries, and systematically distribute high-value, sales-ready prospects to the appropriate sales teams. Lead Engagement : Proactive outreach and engagement via call, email, and text with warm leads from marketing activities, event follow-up, webinar follow-up, and other as needed outreach to convert leads into trials for our closing teams. Lead Hygiene & Ownership: Keep every lead you own clean and current, with accurate contact and company data, correct status and source, and no stale records left open. Process Optimization & Tech Stack Support: Partner with internal teams to identify operational friction, test and provide feedback on sales tools and automations, and help refine standard operating workflows to enhance overall team efficiency. Identify and propose strategies to deliver measurable improvement to key performance metrics. Field Insights and Feedback: Log competitor mentions, objections, integration questions, and product gaps in a consistent format. Share these insights with Sales Enablement to inform training, objection-handling content, and product feedback. AI Adoption and Security : Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.  Adhere to CallRail AI usage policies — confidential/proprietary information is NOT input into unauthorized AI platforms. What You'll Need Education & Experience: Bachelor’s degree or equivalent practical experience. 1–3 years of experience in sales development, sales operations, customer support, or revenue operations (Marketing and/or SaaS industry experience preferred). Communication Skills: Exceptional written and verbal communication skills with the ability to engage professionally with prospects and internal teams alike. Analytical & Detail-Oriented: Strong organizational skills with a high degree of accuracy in data management and record-keeping. Problem-Solving & Adaptability: Proactive mindset with a drive to streamline workflows, resolve manual bottlenecks, and adapt to evolving technologies and fast-paced environments. Ability and willingness to work a hybrid on-site schedule at CallRail's Corp Office in Atlanta. Preferred Qualifications Familiarity with modern CRM and sales technology platforms (e.g., Salesforce, Outreach, Qualified, Zendesk, or similar tools). Understanding of inbound sales funnels, lead routing mechanics, and qualification metrics. High tech literacy with an eagerness to adopt and leverage AI-driven sales enablement tools. Prior experience in call tracking, conversation intelligence, or broader marketing technology. If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: Amsterdam Workplace: OnSite ABOUT US Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi. About the Role We're looking for a highly driven SDR to join our team. You’ll be at the heart of our growth engine - managing the beginning of our sales cycle, directly driving our business and revenue growth by bringing in new customers. In this role, you’ll blend your people and communication skills with passion to make hospitality businesses more smooth in their operations. You will act as the first point of contact for the customer, working collaboratively with internal departments to ensure we are not just winning business, but building long-term value and market share. What You’ll Do - Own top of the funnel activity for a dedicated region. - Hit conversion targets across the stages of the funnel that are in your responsibility. - Communicate our value and mission to our prospective partners, build trusted relationships with the hospitality network in the region. - Do market research and competition analysis to identify opportunities within your region. - Collaborate with Ops, Product, and Leadership to remove bottlenecks and improve scaling. - Ensure smooth handoff to Success following close to drive activation and ongoing performance. - Maintain high CRM hygiene to enable the best handover to the sales and success team. What You’ll Need - 0-1 years of experience in Sales, Sales Operations or Customer-facing roles ideally within SaaS/ Tech/ Hospitality or Startup space. - Passion for the hospitality industry and customer-facing activities is a strong plus. - Bachelor's degree in business, finance, engineering, or a related field (or equivalent work experience) is a strong plus. - Willingness to roll up your sleeves and “Leave your ego at the door” mentality - Self-motivated with the ability to work independently and as part of a team in a fast-paced startup environment. - Excellent communication and interpersonal skills to effectively engage with customers and internal stakeholders. - Entrepreneurial mindset: you thrive in fast-moving environments, love building from scratch, and bias toward action. - The ideal candidate will be fluent in English and Dutch If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers. Benefits: - Start-up Equity - Competitive Salary - Lunch Provided in Office - Team events What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11644 Healthcare Sales & Patient Engagement Specialist Independent Contractor – CPT-11644 Healthcare Sales & Patient Engagement Specialist Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are looking for a Sleep Care Advisor to engage prospective patients and help convert their interest into action. This is primarily a sales role with a customer service component. You will communicate with prospective patients who have expressed interest in sleep apnea testing or treatment and guide them toward the appropriate next step, such as purchasing a diagnostic home sleep test or submitting an existing sleep study for medical review. The role is fast-paced and conversion-driven. You will manage a high volume of leads through phone, email, and SMS while providing a positive patient experience. The team handles approximately 3,500–4,000 patient leads per month, making consistent follow-up, organization, urgency, and strong sales skills essential. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Sales and Lead Conversion Engage inbound leads through phone, email, and SMS. Convert prospective patients into completed sleep test purchases or submissions of existing sleep study results. Communicate the value of Daybreak’s sleep testing and treatment pathway. Address questions and objections and motivate patients to take the appropriate next step. Execute consistent outreach and follow-up strategies to minimize lead drop-off. Work toward established conversion goals and key performance indicators. Pipeline Management Manage a high volume of patient leads and interactions in Salesforce. Prioritize outreach based on lead status, engagement, and likelihood of conversion. Consistently follow up with unresponsive leads to recover potential opportunities. Maintain accurate documentation while balancing productivity and patient experience. Performance Management Track outreach activity, lead engagement, conversion rates, completion rates, and other performance metrics. Review results and adjust outreach strategies to improve performance. Take ownership of individual results and continuously improve based on feedback. Patient Engagement Build trust with prospective patients through clear, empathetic, and confident communication. Guide patients through the steps required to move forward with their care. Identify barriers preventing patients from progressing and help resolve them. Escalate clinical or operational questions to the appropriate teams when necessary. Collaboration and Process Improvement Collaborate with Clinical, Customer Experience, Marketing, and other internal teams to improve messaging, workflows, and conversion strategies. Maintain accurate patient and lead information in CRM and patient management systems. Share insights from patient conversations to help improve the overall patient journey and sales funnel. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: 2+ years of experience in sales, lead generation, customer engagement, or another performance-driven role. Strong sales mindset with a focus on targets, conversions, and measurable results.\ Confident communicating and selling through phone, email, and SMS. Strong ability to build rapport, communicate value, handle objections, and encourage prospects to take action. Persistent and comfortable conducting multiple follow-ups with leads. Able to manage a high-volume pipeline in a fast-paced environment. Highly organized with strong attention to follow-up and documentation. Comfortable receiving feedback and being accountable for performance goals. Comfortable using CRM and patient management systems. Salesforce experience is a plus. Healthcare, inside sales, or direct-to-consumer sales experience is a plus. Bachelor’s degree preferred; equivalent professional experience will also be considered. Ideal Candidate The ideal candidate is sales-minded, persuasive, persistent, organized, and results-driven. They are comfortable working toward conversion targets, managing a large volume of leads, handling objections, and following up consistently while maintaining an empathetic and patient-focused approach. APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED CRM / Patient Management Systems Salesforce Phone and VoIP Communication Platforms Email and SMS Communication Tools Microsoft Office Microsoft Teams AI-Assisted Productivity Tools Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days:  Monday–Friday, Tuesday- Saturday, or Wednesday-Sunday Daily Working Time: Candidates must be available for one of the following schedules: Monday-Friday, 9:00 AM-6:00 PM PT Tuesday-Saturday, 9:00 AM-6:00 PM PT Wednesday-Sunday, 9:00 AM-6:00 PM PT Availability Requirements: Candidates must be available to work a fixed U.S. Pacific schedule, including potential weekend shifts, based on business needs. Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 40 hours/week/VA Daily Working Time: Candidates must be available for one of the following schedules: Monday-Friday, 9:00 AM-6:00 PM PT Tuesday-Saturday, 9:00 AM-6:00 PM PT Wednesday-Sunday, 9:00 AM-6:00 PM PT Scheduled Working Days:  Monday–Friday, Tuesday- Saturday, or Wednesday-Sunday REPORTING TO/POC: To Be Determined Number of VAs: 2 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-B (Excellent Spoken and Written English Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!