Stepful

Location: New York City Workplace: Hybrid About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: We’re looking for a data-driven and creative Growth Marketing Manager to take full ownership of some of our key paid channels. This role is perfect for someone who thrives in a startup environment—rolling up their sleeves, testing fast, scaling what works, and pushing boundaries to hit ambitious growth targets. You’ll manage high-velocity campaigns across Meta, Google, YouTube, and emerging platforms, with direct access to our in-house production studio and a talented creative team to bring bold ideas to life. If you love pairing data with storytelling—and want to see your work drive measurable impact on thousands of students’ lives—this is your stage. This hybrid opportunity is based out of our NYC office, reporting directly into our VP of Growth. What you’ll do: - Own end-to-end paid media strategy across Meta, Google, and potential new channels. From planning through launch, optimization, and scale. - Build and drive a continuous testing roadmap across different tactics, audiences, creative, messaging, and landing pages, translating results into actionable insights. - Manage our Search agency, holding them accountable to performance goals and roadmap execution. - Monitor performance daily, optimizing toward CAC and ROI targets while proactively identifying new growth opportunities. - Own weekly KPI reporting, surfacing trends, efficiencies, and scaling opportunities, and sharing learnings across the team. - Diagnose performance fluctuations and pinpoint the channel and business-level factors driving them. - Partner with the creative teams and external agencies to rapidly produce high-performing video, UGC, influencer, and static assets. - Stay current on platform updates, algorithm shifts, and industry trends to keep our paid social strategy ahead of the curve. - Drive new acquisition and full-funnel growth ideas, playing an active role in shaping and running experiments. What you’ll bring: - 5+ years of hands-on experience scaling paid social and paid search at a D2C startup, ideally managing $1M+ monthly budgets. - A track record of driving efficient growth (CAC, ROI, LTV) while scaling spend. - Strong project management skills, with the ability to handle multiple initiatives at the same time. - Comfort with tactical execution and strategic thinking—you can set the plan and run it yourself. - Sharp communicator, able to flag risks and opportunities to internal stakeholders and manage day-to-day agency relationships. - High attention to detail, with a habit of catching and preventing errors before they become problems. - Experience managing external creative agencies, briefing them effectively, and providing sharp, actionable feedback that helps them iterate toward higher-performing ads. - Ruthlessly analytical. You dig into performance data to uncover insights, and know exactly which levers to pull to optimize campaigns at scale. - Able to translate data into a clear narrative, making it actionable for both day-to-day decisions and broader team alignment. Bonus points if: - You’ve worked in EdTech, healthcare, or another mission-driven B2C industry - You geek out over testing frameworks, UGC trends, and performance marketing communities Interview Process: - Introductory call with Talent Acquisition team member - Interview with Hiring Manager - Take-Home Assignment - Virtual Panel Interview - On-Site Panel Interview Benefits and Compensation: - Meaningful Equity Stake - Medical, Dental, and Vision insurance plan options, including 100% employer-covered options - 401(k) - FSA, HSA and commuter benefits - Open vacation policy, including: - Guidance of 15 days PTO annually - Stepful closed the last week of December - 15 work-from-anywhere days - 10 public holidays observed for 2025 The target base salary range for this opportunity is $140,000 - $160,000, and is part of a competitive total rewards package including performance-based bonus, equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: New York City Workplace: Hybrid About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Stepful is seeking a Senior Nursing Learning Program Manager to lead curriculum development and content delivery across existing and new healthcare education programs. This role will combine hands-on clinical nursing experience with expertise in healthcare learning to help Stepful graduate competent, confident, and compassionate practice-ready healthcare workers. Two particular areas of focus include 1) improving the quality of clinical learning, including virtual and in-person simulation, preceptorships, and supervised practice, and 2) integrating content and learning methodologies that improves graduates’ performance, resilience, and retention in clinical work. The role oversees content-development projects, leads curriculum developers and subject matter experts, strengthens educational quality, and uses evidence and learner data to improve outcomes as Stepful grows. This hybrid role is based out of our NYC office (in-office T, W, Th) and reports to our VP of Learning. What you’ll do: 1. Core Learning Responsibilities - Oversee end-to-end clinical curriculum and content-development projects, from needs assessment and design through development, review, implementation, and revision. Curricula will include both nursing and other healthcare professionals. - Manage improvements to existing programs and the successful launch of new programs; maintain clear workplans, milestones, deliverables, and stakeholder communications. - Lead and coordinate curriculum developers and clinical subject matter experts; set priorities, provide feedback, and ensure timely, high-quality work. - Translate clinical workflows and complex technical content into accurate, practical, accessible learning experiences for adult learners. 2. Cross-Functional Collaboration and Business Growth - Partner with Operations, Student Success, Product, Engineering, Sales, and Partnerships to align learning content with learner needs, program delivery, and health system requirements. - Provide clinical and educational expertise for new program development, health system proposals, and expansion opportunities as appropriate. - Design for efficient development, consistent implementation, and scalable delivery while maintaining the highest educational quality. 3. Educational Quality and Innovation - Establish and maintain content quality-control processes covering clinical accuracy, currency, assessment alignment, accessibility, and consistency across programs, and work with program and compliance leaders to meet applicable educational, regulatory, accreditation, certification, and health system expectations. - Use Stepful’s Learning Quality Scorecard, learner engagement, competency, confidence, and completion data, and feedback from learners and educators to find where programs need to improve, then prioritize and put those improvements in place. - Pilot and evaluate evidence-based learning approaches and delivery methods, including online learning, skills labs, simulation, and blended experiences, and document and share what works so other programs can adopt it. 4. Thought Leadership and Representation - Contribute clinical and educational expertise to Stepful’s external presentations, webinars, professional forums, and publications as relevant to the role. - Develop constructive relationships with clinical educators, professional organizations, and health system partners; represent Stepful professionally. 5. Team and Professional Development - Build a collaborative, accountable team culture; coach curriculum developers and subject matter experts and share practical expertise. - Promote ongoing professional learning and feedback, and support the development of team members under direct supervision where applicable. What you’ll bring: - Hands-on clinical experience as a Registered Nurse (RN) in an inpatient or outpatient setting. Your RN license does not need to be currently active. - Professional experience developing, delivering, managing, or evaluating education or training in a healthcare delivery setting, such as a hospital, health system, clinic, community health organization, or other care setting. - 5+ years of experience in program management, curriculum development, instructional design, clinical education, or related learning functions. - Experience managing end-to-end learning content development and collaborating with clinical subject matter experts. - Working knowledge of instructional design, adult learning, and online or blended education. - Strong project leadership, communication, stakeholder management, and analytical skills, with demonstrated use of data to improve learning. - Adaptability, sound judgment, and ability to execute effectively in a fast-moving organization. Bonus points if: - You have or have had an academic appointment. - You have worked in education technology or developed online/virtual learning programs. - You have formally managed curriculum developers, instructional designers, or clinical educators. - You have designed or evaluated skills labs, clinical simulation, or competency-based assessments. Interview Process: - Introductory call with Talent Acquisition team member - Interview with Hiring Manager - Take-Home Assignment - Virtual Panel Interview - On-Site Panel Interview   Benefits and Compensation: - Meaningful Equity Stake - Subsidized Medical, Dental, and Vision insurance plan options - 401(k) - FSA, HSA and commuter benefits - Learning stipend - Open vacation policy, including: - Guidance of 15 days PTO annually - Stepful closed the last week of December - 15 work-from-anywhere days - 10 public holidays observed for 2026   The target base salary range for this opportunity is $115,000 - $130,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.   Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: St. Louis, Missouri Workplace: OnSite About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Stepful College https://stepfulcollege.edu/about/, an ABHES-accredited institution, is seeking an experienced nursing educator to join our RN program as a part-time didactic instructor. This role is a great fit for someone with a strong Med Surg background who’s looking for a meaningful, flexible teaching opportunity alongside their clinical career. You’ll teach advanced Med Surg coursework on Tuesdays from 11am–2pm and Wednesdays from 10:30am–1:30pm, in person at our Fenton, Missouri campus. For the right person, there’s also an opportunity to expand to a full-time role by taking on clinical rotation supervision at our partner sites throughout the St. Louis area — but that’s entirely optional. What you’ll do: - Deliver didactic instruction in-person — teach didactic coursework to RN students at our Fenton, MO campus - Support student success — monitor student progress, provide timely and constructive feedback, and develop remediation plans for students who need additional support - Contribute to curriculum — collaborate with program leadership and fellow faculty to review, refine, and continuously improve PN and RN program curriculum - Maintain compliance — uphold Missouri State Board of Nursing standards and support program accreditation requirements through accurate documentation and consistent adherence to program policies - Engage the community — build and maintain positive relationships with clinical partner facilities, preceptors, and other external stakeholders - Participate in faculty life — attend faculty meetings, contribute to program evaluation, and support the broader academic mission of Stepful College What you’ll bring: - Active, unencumbered Missouri RN license (or compact state license eligible for Missouri endorsement) - Master's degree in nursing — required - 2+ years of experience as faculty in an RN nursing education program - 2+ years of professional experience as a Registered Nurse - Demonstrated ability to teach across modalities — didactic, skills lab, and clinical settings - Familiarity with Missouri State Board of Nursing requirements and nursing program accreditation standards - Strong interpersonal and communication skills — ability to connect with diverse adult learners and collaborate effectively with faculty, staff, and clinical partners - Availability on Tuesday from 11am-2pm and on Wednesday from 10:30am-1:30pm Bonus points if: - You have specialty clinical experience in medical-surgical, OB, pediatrics, or maternal health nursing Interview Process: - Intro Call with Talent Team - Virtual Interview with Hiring Manager - Case Study Assignment - Final Onsite Panel Interviews   Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: Ohio Workplace: Remote About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Are you an experienced RN and nursing educator looking for meaningful, flexible contract work? Stepful is seeking a Virtual Didactic Instructor to deliver synchronous online instruction for our Board of Nursing–approved Practical Nursing program in Ohio. This is a fully remote, 1099 contract role — teach from anywhere, as long as you hold an active Ohio RN license (or a compact state license that includes Ohio) and are available during our scheduled class times. It’s a great fit for experienced nursing educators, including those currently teaching in adjunct roles, who want flexible contract teaching work that fits around their schedule. Schedule & Logistics: Didactic sessions take place Monday through Thursday, 4:30–7:00pm ET or 7-9:30pm ET. This is a fully virtual role — no travel or on-site presence required. This contract will run from January through May 2027, and classes take place January 25 - May 21. If you’re based in the Columbus, Ohio area and interested in teaching in-person skills labs in addition to didactic instruction, there may be opportunities for that as well. What you’ll do: - Deliver live virtual instruction — teach synchronous didactic sessions in maternal health and pediatric nursing via Stepful’s online learning platform - Engage and support students — facilitate active learning, answer student questions in real time, and foster a positive and supportive virtual classroom environment - Act as a subject matter expert — bring your specialty clinical knowledge in maternal health and pediatrics into the classroom to prepare students for real-world practice and licensure - Provide timely feedback — grade assignments and assessments and return constructive feedback to support student progress What you’ll bring: - 2+ years of experience as faculty in an RN or LPN education program - Experience teaching in a virtual/online, synchronous setting - 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration - Master's degree in nursing (MSN) - Active, unencumbered Ohio RN license - Ability to collaborate effectively with faculty, staff, students, and external partners Interview Process: - Intro Call with Talent Team - Case Study Assignment - Final Interview The hourly pay rate for this opportunity is $50.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: Ohio Workplace: Remote About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Are you an experienced RN and nursing educator looking for meaningful, flexible contract work? Stepful is seeking a Virtual Didactic Instructor to deliver synchronous online instruction for our Board of Nursing–approved Practical Nursing program in Ohio. This is a fully remote, 1099 contract role — teach from anywhere, as long as you hold an active Ohio RN license (or a compact state license that includes Ohio) and are available during our scheduled class times. It’s a great fit for experienced nursing educators, including those currently teaching in adjunct roles, who want flexible contract teaching work that fits around their schedule. Schedule & Logistics: Didactic sessions take place Monday through Thursday, 6:30–9:00pm ET. This is a fully virtual role — no travel or on-site presence required. This contract will run from January through February 2027, and classes take place January 4 - February 4. If you’re based in the Columbus, Ohio area and interested in teaching in-person skills labs in addition to didactic instruction, there may be opportunities for that as well. What you’ll do: - Deliver live virtual instruction — teach synchronous didactic sessions in maternal health and pediatric nursing via Stepful’s online learning platform - Engage and support students — facilitate active learning, answer student questions in real time, and foster a positive and supportive virtual classroom environment - Act as a subject matter expert — bring your specialty clinical knowledge in maternal health and pediatrics into the classroom to prepare students for real-world practice and licensure - Provide timely feedback — grade assignments and assessments and return constructive feedback to support student progress What you’ll bring: - 2+ years of experience as faculty in an RN or LPN education program - Experience teaching in a virtual/online, synchronous setting - 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration - Master's degree in nursing (MSN) - Active, unencumbered Ohio RN license - Ability to collaborate effectively with faculty, staff, students, and external partners Interview Process: - Intro Call with Talent Team - Case Study Assignment - Final Interview The hourly pay rate for this opportunity is $50.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: Ohio Workplace: Remote About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Are you an experienced RN and nursing educator with a background in geriatric nursing who is looking for meaningful, flexible contract work? Stepful is seeking a Virtual Didactic Instructor to deliver synchronous online instruction for our Board of Nursing–approved Practical Nursing program in Ohio. This is a fully remote, 1099 contract role — teach from anywhere, as long as you hold an active Ohio RN license (or a compact state license that includes Ohio) and are available during our scheduled class times. It’s a great fit for experienced nursing educators, including those currently teaching in adjunct roles, who want flexible contract teaching work that fits around their schedule. Schedule & Logistics: Didactic sessions take place Monday through Thursday, 4:30–7:00pm ET. This is a fully virtual role — no travel or on-site presence required. This contract will run from January through February 2027, and classes take place January 25 - February 4. If you’re based in the Columbus, Ohio area and interested in teaching in-person skills labs in addition to didactic instruction, there may be opportunities for that as well. What you’ll do: - Deliver live virtual instruction — teach synchronous didactic sessions in maternal health and pediatric nursing via Stepful’s online learning platform - Engage and support students — facilitate active learning, answer student questions in real time, and foster a positive and supportive virtual classroom environment - Act as a subject matter expert — bring your specialty clinical knowledge in maternal health and pediatrics into the classroom to prepare students for real-world practice and licensure - Provide timely feedback — grade assignments and assessments and return constructive feedback to support student progress What you’ll bring: - 2+ years of experience as faculty in an RN or LPN education program - Experience teaching in a virtual/online, synchronous setting - Specialty clinical experience in geriatric health - 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration - Master's degree in nursing (MSN) - Active, unencumbered Ohio RN license - Ability to collaborate effectively with faculty, staff, students, and external partners Interview Process: - Intro Call with Talent Team - Case Study Assignment - Final Interview The hourly pay rate for this opportunity is $50.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: Ohio Workplace: Remote About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Are you an experienced RN and nursing educator with a background in mental health who is looking for meaningful, flexible contract work? Stepful is seeking a Virtual Didactic Instructor to deliver synchronous online instruction for our Board of Nursing–approved Practical Nursing program in Ohio. This is a fully remote, 1099 contract role — teach from anywhere, as long as you hold an active Ohio RN license (or a compact state license that includes Ohio) and are available during our scheduled class times. It’s a great fit for experienced nursing educators, including those currently teaching in adjunct roles, who want flexible contract teaching work that fits around their schedule. Schedule & Logistics: Didactic sessions take place Monday through Thursday, 4:30–7:00pm ET. This is a fully virtual role — no travel or on-site presence required. Classes take place February 8 - 25, with no class on Feb 15 (President's Day). If you’re based in the Columbus, Ohio area and interested in teaching in-person skills labs in addition to didactic instruction, there may be opportunities for that as well. What you’ll do: - Deliver live virtual instruction — teach synchronous didactic sessions in maternal health and pediatric nursing via Stepful’s online learning platform - Engage and support students — facilitate active learning, answer student questions in real time, and foster a positive and supportive virtual classroom environment - Act as a subject matter expert — bring your specialty clinical knowledge in maternal health and pediatrics into the classroom to prepare students for real-world practice and licensure - Provide timely feedback — grade assignments and assessments and return constructive feedback to support student progress What you’ll bring: - 2+ years of experience as faculty in an RN or LPN education program - Experience teaching in a virtual/online, synchronous setting - Specialty clinical experience in mental health - 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration - Master's degree in nursing (MSN) - Active, unencumbered Ohio RN license - Ability to collaborate effectively with faculty, staff, students, and external partners Interview Process: - Intro Call with Talent Team - Case Study Assignment - Final Interview The hourly pay rate for this opportunity is $50.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: Ohio Workplace: Remote About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Are you an experienced RN and nursing educator looking for meaningful, flexible contract work? Stepful is seeking a Virtual Didactic Instructor to deliver synchronous online instruction for our Board of Nursing–approved Practical Nursing program in Ohio. This is a fully remote, 1099 contract role — teach from anywhere, as long as you hold an active Ohio RN license (or a compact state license that includes Ohio) and are available during our scheduled class times. It’s a great fit for experienced nursing educators, including those currently teaching in adjunct roles, who want flexible contract teaching work that fits around their schedule. Schedule & Logistics: Didactic sessions take place Monday through Thursday, 4:30–7:00pm ET. This is a fully virtual role — no travel or on-site presence required. Classes take place January 25 through March 4., with no class on Feb 15 (President's Day). If you’re based in the Columbus, Ohio area and interested in teaching in-person skills labs in addition to didactic instruction, there may be opportunities for that as well. What you’ll do: - Deliver live virtual instruction — teach synchronous didactic sessions in maternal health and pediatric nursing via Stepful’s online learning platform - Engage and support students — facilitate active learning, answer student questions in real time, and foster a positive and supportive virtual classroom environment - Act as a subject matter expert — bring your specialty clinical knowledge in maternal health and pediatrics into the classroom to prepare students for real-world practice and licensure - Provide timely feedback — grade assignments and assessments and return constructive feedback to support student progress What you’ll bring: - 2+ years of experience as faculty in an RN or LPN education program - Experience teaching in a virtual/online, synchronous setting - 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration - Master's degree in nursing (MSN) - Active, unencumbered Ohio RN license - Ability to collaborate effectively with faculty, staff, students, and external partners Interview Process: - Intro Call with Talent Team - Case Study Assignment - Final Interview The hourly pay rate for this opportunity is $50.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: Ohio Workplace: Remote About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: Are you an experienced RN and nursing educator looking for meaningful, flexible contract work? Stepful is seeking a Virtual Didactic Instructor to deliver synchronous online instruction for our Board of Nursing–approved Practical Nursing program in Ohio. This is a fully remote, 1099 contract role — teach from anywhere, as long as you hold an active Ohio RN license (or a compact state license that includes Ohio) and are available during our scheduled class times. It’s a great fit for experienced nursing educators, including those currently teaching in adjunct roles, who want flexible contract teaching work that fits around their schedule. Schedule & Logistics: Didactic sessions take place Monday through Thursday, 4:30–7:00pm ET. This is a fully virtual role — no travel or on-site presence required. Classes take place March 8 - April 1. If you’re based in the Columbus, Ohio area and interested in teaching in-person skills labs in addition to didactic instruction, there may be opportunities for that as well. What you’ll do: - Deliver live virtual instruction — teach synchronous didactic sessions in maternal health and pediatric nursing via Stepful’s online learning platform - Engage and support students — facilitate active learning, answer student questions in real time, and foster a positive and supportive virtual classroom environment - Act as a subject matter expert — bring your specialty clinical knowledge in maternal health and pediatrics into the classroom to prepare students for real-world practice and licensure - Provide timely feedback — grade assignments and assessments and return constructive feedback to support student progress What you’ll bring: - 2+ years of experience as faculty in an RN or LPN education program - Experience teaching in a virtual/online, synchronous setting - 2+ years of professional experience as a Registered Nurse, with 5+ years of varied nursing experience across clinical practice, nursing education, and/or administration - Master's degree in nursing (MSN) - Active, unencumbered Ohio RN license - Ability to collaborate effectively with faculty, staff, students, and external partners Interview Process: - Intro Call with Talent Team - Case Study Assignment - Final Interview The hourly pay rate for this opportunity is $50.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: Remote, United States Workplace: Remote About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: We’re hiring experienced, passionate Adjunct Instructors to teach the 10-week virtual, synchronous didactic portion of Stepful’s Sterile Processing program. In this role, you’ll serve as the lead instructor for an upcoming cohort, guiding students from their first class through the end of the 10 weeks. Classes meet live four times a week (Monday through Thursday) for 90 minutes, so you’ll need to be available in the afternoon, Eastern Time, on those days. Instructors who’d like more hours may also be able to provide substitute coverage for other cohorts as needs come up. Stepful’s instructor-led programs support students every step of the way, from preparing for the HSPA CRCST certification to launching successful careers in sterile processing. We’re looking for educators who are excited to deliver high-quality online instruction, build student confidence, and help learners thrive in a virtual classroom. This is a fully remote, part-time, 1099 contract role.   What you’ll do: - Teach highly-engaging, live, virtual classes over Zoom four times a week - Classes are held Mon - Thurs, during afternoon hours in EST timezone - Communicate regularly with students over email and other community tools - Provide ongoing support, troubleshoot issues, and prepare and plan for future modules, as needed - Deliver clear, engaging instruction aligned to Stepful’s standardized curriculum - Support students in understanding Sterile Processing concepts across CRCST exam domains - Assess student understanding through assignments, quizzes, and in-class participation - Provide timely feedback and targeted remediation to students who are struggling academically or with confidence - Document student progress, attendance, and performance in Stepful systems - Collaborate with Stepful’s learning team to ensure alignment with program goals and student needs - Offer insights to improve the student experience and curriculum delivery What you’ll bring: - CRCST certification - 3+ years of professional experience as a Sterile Processing technician - Experience teaching, training, tutoring, or instructing students or staff - Comfortability teaching live online classes over Zoom - Strong written and verbal communication skills; comfortable using LMS platforms and virtual teaching tools - Ability to follow a standardized curriculum while adapting explanations to different learning styles - Commitment to inclusive, accessible, and career-focused healthcare education - Ability to work 10 hours per week per class, Monday - Thursday Bonus points if: - You have experience teaching Sterile Processing or CRCST exam preparation courses - You have experience supporting diverse, underserved, or non-traditional student populations - You have experience with online or hybrid education programs - You have familiarity with competency-based education Interview Process: - Intro Call with Talent Team - Case Study Assignment - Final Interview with Hiring Manager The hourly pay rate for this opportunity is $30.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: Remote, United States Workplace: Remote About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: The Nursing Academic Advisor/Success Coach will play a critical role in supporting LPN students throughout their hybrid nursing program, serving as a consistent source of academic guidance, accountability, and encouragement from enrollment through program completion. This role will build strong relationships with students, proactively identify barriers to success, and partner closely with the Nursing and Student Success teams to help students stay on track academically and progress toward graduation and NCLEX-PN readiness. Success in this role will be measured in large part by student retention and progression, which will be co-owned by the Nursing Academic Advisor and Director of Nursing. This is a full-time contract role, 100% remote position with availability required during business hours between 9:00 AM–7:00 PM ET. What you’ll do: Student Advising & Support - Serve as the primary academic support and point of contact for a caseload of LPN students. - Conduct regular 1:1 meetings to monitor academic progress, address challenges, reinforce expectations, and create actionable success plans. - Proactively identify students at risk of falling behind and provide timely interventions, accountability, and follow-up. - Support students with study strategies, test preparation, time management, clinical readiness, and NCLEX-PN preparation. Student Retention & Collaboration - Own student retention outcomes in partnership with the Director of Nursing, using student engagement and performance data to inform interventions. - Partner with Nursing, Clinical, Student Success, and Operations teams to address student needs and remove barriers to progression. - Maintain accurate documentation of student interactions, progress, interventions, and outcomes. - Identify trends in student challenges and share insights that can improve the student experience and program outcomes. What you’ll bring: - Active, unrestricted LPN/LVN or RN license in good standing. - Nursing education, advising, student support, mentorship, precepting, or related experience. - Excellent communication, organization, time management, and relationship-building skills, with the ability to hold students accountable while maintaining a supportive approach. - Ability to work independently in a fully remote environment and availability to work full-time within 9:00 AM–7:00 PM ET business hours. Bonus points if: - Previous experience as nursing faculty, clinical instructor, academic advisor, student success coach, or nursing program coordinator. - Experience supporting students in an online, hybrid, or competency-based nursing program. - Experience with NCLEX-PN preparation, remediation, ATI/VATI, or similar nursing education platforms. - Experience using student performance or engagement data to identify and intervene with at-risk students. - Experience working in EdTech, healthcare education, or a fast-paced environment. Interview Process: - Initial Recruiter Screen – 30-minute conversation focused on background, interest, and role expectations. - Hiring Manager Interview – Discussion of nursing experience, student support approach, and alignment with the role. - Cross-Functional (Final) Interview – Conversation with Nursing and/or Student Success team members focused on collaboration and student outcomes. - Student Support Scenario – Practical exercise or role-play focused on responding to a challenging student situation. The hourly rate range for this opportunity is $35/hour - $38/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.

Location: St. Louis, Missouri Workplace: OnSite About Stepful: Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers. Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most. Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list. Our values: We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values: - Care first: We do whatever it takes for our students to succeed. - Learn quickly: We test, learn with data, and iterate. - Build together: We win when we rely on each other. - Own it: We show up, take initiative, and show pride. The opportunity: At Stepful College https://stepfulcollege.edu/about/, an ABHES-accredited institution, our students are working towards launching new careers in healthcare, and our Financial Aid Advisor helps make that possible. In this role, you’ll be a friendly, steady guide for students from their first days of enrollment all the way through graduation. The Financial Aid Advisor is often one of the first people a new student talks to. You’ll help them through the FAFSA, loan paperwork, and payment plans, explain things in plain language, and make sure they feel supported every step of the way. Our Financial Aid office is a small, close-knit team of two, so the work you do makes a real difference. You’ll get new students’ files across the finish line, answer payment questions with patience and care, and help students who’ve fallen behind find a path forward so they can stay enrolled. You’ll have structured onboarding and regular one-on-ones as you learn the ropes, plus support as you grow into handling day-to-day decisions on your own. This is a full-time, hourly position based onsite at our Fenton, Missouri campus, Monday through Friday. This role reports to the Senior Financial Aid Administrator. Please note that this position requires authorized user access to U.S. Department of Education Federal Student Aid systems, including the National Student Loan Data System (NSLDS). The Department of Education decides who is eligible for access. It does not grant NSLDS access to anyone with a federal student loan in default, or who owes an overpayment on a federal student grant. Employment in this role depends on obtaining NSLDS access within 30 days of the start date and keeping it throughout employment, including completion of all required Department of Education security training, Rules of Behavior acknowledgments, and periodic access recertifications. What you’ll do: New Student Financial Aid - Partner closely with our Admissions team to ensure a smooth hand-off for newly enrolled students, so they feel welcomed and supported from day one - Welcome newly enrolled students by phone and email, and guide them through each step of the financial aid process - Help students complete the FAFSA and confirm it has been submitted and received - Review NSLDS to confirm students’ eligibility and prior aid history - Walk students through required documents in CampusIvy, including entrance counseling, the Master Promissory Note (MPN), and verification items - Track each new student’s file and follow up so it stays on schedule Payment Plans & Collections - Set up payment plans and explain balances, estimates, and how payments are applied in clear, plain language - Send payment reminders and past-due notices on schedule, and respond to every payment-plan inquiry in writing - Work the past-due report: reach out to students who have fallen behind, set up payment arrangements, and follow through to resolution - Apply college policy to delinquent accounts, and escalate complex situations to the Senior Financial Aid Administrator with the details already gathered Records, Compliance & Team Support - Document student interactions and account activity in our student information system (Anthology) and CampusIvy - Keep student files accurate, complete, and audit-ready, in line with Title IV, FERPA, and college requirements - Run and review basic financial aid and student account reports in Excel - Support the Financial Aid and Student Accounts teams during busy periods like new starts, disbursements, and graduation What you’ll bring: - 2–4 years of professional office experience - Strong customer service skills: you’re patient, clear, and empathetic, including when conversations are about money - A quick learner who’s comfortable picking up new systems and processes - Proficiency in Microsoft Excel (including pivot tables) and Word/Google Docs - Highly organized and detail-oriented, with strong follow-through - Discretion and good judgment when handling confidential student information - High school diploma or GED required - Availability to work onsite in Fenton, Missouri, Monday through Friday - This position requires authorized user access to U.S. Department of Education Federal Student Aid systems, including the National Student Loan Data System (NSLDS). The Department of Education decides who is eligible for access. It does not grant NSLDS access to anyone with a federal student loan in default, or who owes an overpayment on a federal student grant. Employment in this role depends on obtaining NSLDS access within 30 days of the start date and keeping it throughout employment, including completion of all required Department of Education security training, Rules of Behavior acknowledgments, and periodic access recertifications. Bonus points if: - You have experience in financial aid, student accounts, billing, or collections - You’re familiar with CampusIvy, Anthology/CampusNexus, or NSLDS - You’ve worked at a career college, a vocational school, or in healthcare education Interview Process: - Introductory call with Talent Acquisition - Interview with Hiring Manager - Take-Home Assignment - Final Onsite Interviews Benefits and Compensation: - Subsidized Medical, Dental, and Vision insurance plan options - 401(k) - FSA, HSA and commuter benefits - Learning stipend - Open vacation policy, including: - Guidance of 15 days PTO annually - 10 public holidays observed for 2026 The target hourly pay range for this opportunity is $22.00-$25.00 per hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. -- In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.