Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Phone Operations Specialist L2
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 2 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 4-6 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
A Day in the Life The Training & Education Manager will have a significant impact on the success of Robotics' growth of the business across by executing technical, clinical and skill training focused on sales, system implementation and customer support.
Responsibilities:
— Develop business relationships with existing international clients
— Find and attract new clients, develop distribution
— Increase sales volumes and expand the product range
— Achieve sales plans for assigned territories
— Participate in international exhibitions
— Plan and coordinate deliveries
— Ensure document flow with clients
— Develop and implement an effective strategy for entering new markets/countries
— Resolve work-related issues and disputes
Requirements:
— Knowledge of the basics of foreign trade
— Skill in giving presentations
— At least 3 years of active B2B sales and FMCG distribution development experience
— Proficiency in English and Arabic
— Confident PC user, advanced Excel, MS Excel
Benefits:
— Opportunity to work with a high-quality, popular product known, valued, and loved by customers worldwide
— Gain new experience in a dynamic company committed to integrated business development with partners and clients
Dubai
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Location: Japan; China; Global; Canada; Hefei, China; Nagoya, Japan; Oosaka, Japan; Yokohama, Japan; Beijing, China; Shanghai, China; Changsha, Hunan Province, China; Dalian, China; Jinan, China; Tokyo, Japan; South Korea
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MAIN PURPOSE OF THE JOB
We are looking for translators with experience in translating patents from English into Japanese (native-level fluency of Japanese) for a patent translation project.
MAIN DUTIES
Translate Biology, Chemistry patent documents from English into Japanese with original meaning conveyed in a manner that is readable and understandable to target audience.
Additional Job Description
Tool: XTM
Volume per week: +5,000 words per week
Start date: ASAP
Requirements
Have strong experience of Patent Translation such as
Biology, Chemistry
.
Native level fluency of Japanese
At least 3-years' experience in translating patent
Good at using CAT Tools, such as, XTM and Trados etc.
Prompt responses on emails
If you are interested in this position, please send us your CV.
Look forward to hearing from you.
УдалённоJapan; China; Global; Canada; Hefei, China; Nagoya, Japan; Oosaka, Japan; Yokohama, Japan; Beijing, China; Shanghai, China; Changsha, Hunan Province, China; Dalian, China; Jinan, China; Tokyo, Japan; South Korea
Location: Abu Dhabi, UAE; Hong Kong SAR
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
Bybit is seeking an
Asset/Wallet Operations
to join our local finance/operations team. The Specialist will oversee the operation and administration of digital wallets, safeguarding crypto assets while balancing operational efficiency.
Key Responsibilities
Operate, manage, and administer hot/warm/cold wallets, ensuring security, compliance, and efficiency.
Execute and oversee cryptocurrency transactions: payments, transfers, deposits, withdrawals.
Manage wallet rebalancing across different types of wallets according to company policy.
Facilitate cross-chain transactions and interoperability between blockchain protocols.
Reconcile wallet balances and transactions regularly; investigate discrepancies.
Develop and maintain SOPs and policies for wallet operations.
Ensure compliance with regulatory standards and implement security best practices.
Liaise with auditors, regulators, and internal teams regarding wallet operations.
Perform other duties as required.
Key Requirements
3+ years of relevant experience in digital asset operations, custody, or crypto wallet management.
Bachelor’s degree in
Finance
, Computer Science,
Information Technology
, or related field
.
Deep understanding of blockchain, smart contracts, and DeFi/Web3 projects.
Hands-on experience with
wallet operations
(custody, hot/warm/cold wallets, multi-signature, MPC, exchanges).
Strong knowledge of
crypto security protocols
and best practices.
Required to work five days per week, including Saturdays and Sundays, with three working days between Monday and Friday and two weekdays off.
Professional fluency in English is required. Mandarin Chinese is preferred but not mandatory.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Baku, Azerbaijan
Workplace: none
PAŞA Sığorta ASC
namizədləri
Agile Coach
vəzifəsinə müraciət etməklə peşəkar komandanın üzvü olmağa dəvət edir.
Bu vəzifədə əsas rolunuz komandaların
Agile
yanaşmalarını mənimsəməsinə, tətbiq etməsinə və təşkilat daxilində genişləndirməsinə dəstək göstərmək olacaq. Başlıca məqsədiniz komandalara mentorluq etmək, işlərin icrası və nəticələrin təqdim edilməsi proseslərini təkmilləşdirmək, eləcə də təşkilat daxilində davamlı inkişaf mədəniyyətini təşviq etməklə Agile transformasiyasını sürətləndirməkdir.
.
Vəzifə öhdəlikləri
Əldə olunan təcrübə, yeni yanaşmalar, alətlər və metodologiyalar əsasında işlərin icrası proseslərinin təkmilləşdirilməsini təmin etmək;
Agile çərçivəsində keçirilən görüş və tədbirlərin (Daily Standup, Sprint Planning, Retrospective, Backlog Refinement və s.) təşkilinə rəhbərlik etmək və onların effektiv keçirilməsinə dəstək göstərmək;
Komandalara Agile üzrə qabaqcıl təcrübələrin tətbiqində mentorluq etmək və onların Agile yanaşmaları üzrə yetkinlik səviyyəsinin artırılmasına dəstək olmaq;
Agile komandalarında eksperimentlərə, yeni yanaşmaların sınaqdan keçirilməsinə və innovativ düşüncə tərzinə əsaslanan iş mühitini təşviq etmək;
İş axınının optimallaşdırılmasına diqqət yetirməklə Agile təcrübələri əsasında komandaların daha çevik və keyfiyyətli nəticələr əldə etməsinə şərait yaratmaq;
İş yükü ilə komandanın mövcud resurs və icra potensialı arasında optimal balans yaratmaqla fəaliyyətin səmərəliliyini və nəticəliliyini artırmaq;
Proses göstəricilərini təhlil və şərh edərək əsaslandırılmış qərarların qəbuluna və proseslərin davamlı təkmilləşdirilməsinə töhfə vermək;
Münaqişəli vəziyyətləri konstruktiv şəkildə həll etmək, qarşılıqlı məqbul həll yolları müəyyənləşdirmək, məhsul komandaları və dəyər axınları (Value Streams) üzrə əməkdaşlığı gücləndirmək;
Öz fəaliyyətini səmərəli planlaşdırmaq, yeni təşəbbüslər irəli sürmək və həyata keçirmək, proses və biznes məqsədlərinə nail olmaq üçün proaktiv addımlar atmaq;
İş axınının vizual idarə olunmasını təmin etmək, eyni vaxtda icrada olan işlərin sayını (Work in Progress – WIP) məhdudlaşdırmaq və nəticələrin vaxtında əldə olunmasına yönəlmiş təşəbbüslərə rəhbərlik etmək;
Rüblük proqram planlaşdırma lövhəsinin (Program Board) idarə olunmasını, dəyər və xərc hesablamalarının aparılmasını, eləcə də işlərin icra müddətinin (Cycle Time) optimallaşdırılması üzrə fəaliyyətləri koordinasiya etmək;
Agile və Lean yanaşmalarından istifadə etməklə məhsulların müxtəlif funksional istiqamətlər arasında koordinasiyalı, səmərəli və nəticəyönümlü şəkildə hazırlanmasına və təqdim edilməsinə cavabdeh olmaq;
Dəyişikliklərin idarə edilməsi yanaşmalarını tətbiq etməklə Agile komandalarının yetkinlik səviyyəsini artırmaq, dəyər yaratma proseslərini və məhsul komandalarının istifadə etdiyi Agile çərçivə və metodologiyalarını təkmilləşdirmək;
Zərurət yarandıqda komanda ilə xarici maraqlı tərəflər arasında əlaqələndirici rolunu yerinə yetirmək.
Bilik və bacarıqlar
Scrum, Kanban və SAFe kimi müxtəlif Agile yanaşmaları üzrə biliklər;
Agile görüş və tədbirlərinin effektiv təşkili və fasilitasiyası üzrə yüksək bacarıqlar;
Backlog üzrə prioritetlərin müəyyənləşdirilməsi, istifadəçi hekayələrinin xəritələndirilməsi (User Story Mapping), proses göstəricilərinin təhlili və SMART məqsədlərin formalaşdırılması sahəsində təcrübə;
Proqram təminatının hazırlanması üzrə həyat dövrü (SDLC) haqqında ətraflı biliklər və işlərin icra müddətinin (Cycle Time) idarə olunması üzrə səriştə;
Yüksək səviyyədə ünsiyyət, təqdimat, şəxsiyyətlərarası münasibətlərin qurulması və aktiv dinləmə bacarıqları;
Güclü analitik düşünmə, problemlərin müəyyənləşdirilməsi və effektiv həll yollarının tapılması bacarıqları;
Maraqlı tərəflərlə münasibətlərin idarə olunması və effektiv əməkdaşlığın qurulması bacarığı;
Jira, Miro, MS Excel və MS PowerPoint proqramları ilə işləmək bacarığı;
İşlərin icrası üzrə konkret təşəbbüslərə sahiblik etmək və onların nəticələrinə görə məsuliyyət daşımaq bacarığı;
Certified ScrumMaster (CSM), SAFe Agilist və ya digər Agile sertifikatlarının olması; layihələrin idarə edilməsi üzrə sertifikatlar (məsələn, PMI-ACP, PMP) üstünlük hesab olunur;
Azərbaycan, ingilis və rus dillərini bilmək.
Təhsil və iş təcrübəsi
Layihələrin idarə edilməsi, biznesin idarə olunması və ya müvafiq sahə üzrə bakalavr dərəcəsi.
Biz Sizə Təklif Edirik
Dəyər yaradan işlər
Qərarların qəbulunda iştirak etmək, dəyişikliklərə təsir göstərmək və şirkətin uğuruna töhfə vermək imkanı.
Birlikdə güclənən komanda
Peşəkar, dəstəkləyici və əməkdaşlığa açıq komanda mühitində çalışma imkanı.
Davamlı inkişaf imkanları
Yeni biliklər əldə etmək, təcrübənizi zənginləşdirmək və peşəkar inkişafınızı davam etdirmək üçün geniş imkanlar.
Etimada əsaslanan iş mühiti
Fikirlərinizə dəyər verilən, təşəbbüslərinizin dəstəkləndiyi və inkişafınıza investisiya qoyulan iş mühiti.
*Yalnız ilkin seçim tələblərinə cavab verən namizədlərlə əlaqə saxlanılacaqdır.
PASHA Insurance OJSC
invites candidates to apply for the position of
Agile Coach
and become a member of our professional team.
In this role, you will be responsible for guiding teams and leaders in adopting and scaling Agile practices. Your primary objective will be to accelerate the Agile transformation by mentoring teams, improving delivery processes, and fostering a culture of continuous improvement across the organization.
Responsibilities
Adapting improvements to delivery processes based on learnings, new practices, tools, and methodologies;
Leading and supporting Agile ceremonies (Daily Standups, Sprint Planning, Retrospectives, Backlog Refinement, etc.);
Coaching the team on Agile best practices and helping them mature in their Agile journey;
Encouraging a mindset of experimentation on Agile squads;
Facilitating the team’s work using Agile practices to execute with speed and quality through a focus on delivery flow;
Balancing demand with team capacity to maximize delivery efficiency and effectiveness;
Analyzing and interpreting process metrics to make informed decisions and improve processes;
Effectively resolving conflicts, finding compromises, and supporting positive relationships with product teams/value streams;
Organizing your own work, putting forward and implementing new ideas, and taking proactive steps to achieve process and business goals;
Leading efforts to visually manage workflow and limit work in progress to deliver timely outcomes;
Managing quarterly program board, value/cost calculations, and development process efficiency (cycle time) efforts;
Being accountable for the effective, cross-functional delivery of products using agile/lean techniques;
Being responsible for maturing agile teams, value processes, and agile frameworks/methodologies of product teams using change management techniques;
Acting as a bridge between the team and external stakeholders when needed.
Knowledge and Skills
Knowledge in a variety of Agile frameworks such as Scrum, Kanban, SAFe;
Strong facilitation skills for Agile ceremonies;
Experience in backlog prioritization, user story mapping, process metrics, and SMART Goals creation;
Solid understanding of SDLC and development process efficiency (Cycle Time) management;
Excellent communication, presentation, interpersonal, and listening skills;
Excellent problem-solving and analytical skills;
Stakeholder management skills;
Ability to work with Jira, Miro, MS Excel, MS PowerPoint;
Ownership and accountability for specific delivery initiatives;
Certified ScrumMaster (CSM), SAFe Agilist, or other Agile certifications; Project Management certifications (e.g., PMI-ACP, PMP) are beneficial;
Language skills: Azerbaijani, English, Russian.
Education and Experience
Bachelor’s degree in Project Management, Business Administration, or a related field.
What We Offer
Meaningful Work
Opportunity to contribute to the Company’s success by participating in decision-making processes and driving positive change.
A Team That Grows Together
Opportunity to work in a professional, supportive, and collaborative team environment.
Continuous Development Opportunities
Access to a wide range of learning and development opportunities to enhance your knowledge, skills, and professional experience.
A Trust-Based Work Environment
A workplace where your ideas are valued, your initiatives are encouraged, and your professional growth is supported.
*Only candidates who meet the initial selection criteria will be contacted.
A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers.
Lead the portfolio operating layer for Foundational Offers across enterprise and mission-critical services. This is a senior services and support business leadership role, bringing horizontal accountability to a portfolio that spans embedded AI guidance through premium engineering partnership.
Own engagement management and value management for a dedicated account portfolio of up to 5 accounts in our government practice, with a special focus on end-to-end accelerating value within your portfolio.
We are looking for a Shield Program Lead to take end-to-end ownership of the operations and ongoing performance of Guesty Shield globally. You will lead the internal claims team, manage commercial relationships with insurers and program partners, and ensure customers receive a reliable experience from enrollment through claims resolution and payment.
УдалённоleadAbility to work across markets and time zones and take ownership in a fast-moving environment
Manage complex scheduling, including internal and external meetings, calls, and events across multiple time zones. Coordinate travel arrangements (domestic and international), including flights, accommodations, and ground transportation.
УдалённоLocation: Offshore (Remote) – Must work EST hours (ideally located in EST time zone); Manage complex scheduling, including internal and external meetings, calls, and events across multiple time zones
Reporting to the Managing Director, Digital Products Development & Operations, the Director, Platform and Integration is responsible for providing enterprise solution architecture, platform architecture, and integration leadership across AIA's digital products with Salesforce and AMS platforms.
The Recruiting Coordinator assists in oversight of the full recruitment cycle on behalf of the Managed Review Recruiting and Operations functions, supports key employee lifecycle logistics, and serves as a champion for consistency and accuracy across all areas of responsibility. What will this person do?
Previous experience with HR or Recruiting support and/or complex calendar support across multiple time zones
Review Program Managers are attorneys with extensive document review project management experience who serve as a central point of contact with counsel, client and internal Lighthouse stakeholders on projects requiring managed review.
Responsibilities:
— Lead the architecture and execution of critical cryptographic infrastructure, including services required for global regulatory compliance
— Define technical strategies with a multi-quarter horizon, clarifying ambiguous requirements for novel cryptographic solutions
— Own risky and ambitious initiatives, implementing secure and resilient cryptographic protocols in a high-stakes, zero-trust environment
— Shape engineering quality practices as a technical anchor and mentor within a team of senior engineers, driving rigorous code reviews and eliminating single points of failure
— Build alignment and secure commitment from cross-functional partners across Security, Product, and Policy to drive flawless execution
Requirements:
— 8+ years of experience in software engineering with demonstrated success building highly available, distributed systems
— Deep domain expertise in applied cryptography, Key Management Systems (KMS), or Hardware Security Modules (HSMs), with proven experience safely implementing cryptographic protocols (Multi-Party Computation experience strongly preferred)
— Extensive programming experience in systems languages such as Golang, Java, C++, or Rust, with ability to operate in a Golang-heavy environment
— Proven track record operating Tier-0 or highly critical infrastructure where system resilience, security, and low latency are absolute prerequisites
— Demonstrated experience leading a team's technical strategy, architecture, and deliverables for large-scale projects, including navigating complex regulatory requirements and translating them into robust engineering solutions
— Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
Benefits:
— Accommodations for individuals with disabilities available upon request via email at accommodations[at]coinbase.com
Responsibilities:
— Serve as the primary HR contact for employees and managers, offering practical support on various people-related issues.
— Develop strong relationships within the company to understand employee experience, team dynamics, and emerging needs.
— Collaborate with managers on performance management, development, employee relations, organizational changes, and complex individual cases.
— Manage and enhance key HR processes throughout the employee lifecycle, including onboarding, probation, development, internal transfers, and offboarding.
— Review and adjust existing HR practices to align with the company's evolving culture and operational methods.
— Identify gaps and proactively design and implement new HR policies and solutions as necessary.
— Utilize employee feedback and people data to detect trends, risks, and opportunities for improvement.
— Contribute to building a scalable and effective People function that grows with the business.
— Take responsibility for HR processes, policies, and benefits provided at the group level, assessing and adapting them to fit the company's needs.
— Manage and develop employee benefits and related People programs, evaluating their effectiveness, value, cost, and alignment with company needs.
— Balance employee needs with business priorities, ensuring practical, consistent, and aligned People decisions.
— Ensure HR practices and policies comply with applicable employment laws, collaborating with legal and operational partners as needed.
Requirements:
— Over 5 years of broad HR experience in roles such as People Partner, HRBP, or Senior HR Generalist, preferably in technology, fintech, or fast-paced environments.
— Strong hands-on experience across the employee lifecycle and solid knowledge of core HR processes.
— Proven ability to independently own and improve HR processes beyond just supporting their execution.
— Capability to assess current practices, identify necessary changes, and drive improvements from conception to implementation.
— Extensive experience in employee relations and confidence in handling complex or sensitive individual cases.
— Comfortable being a visible and approachable HR presence for employees and partnering effectively with senior managers.
— Strong ownership, judgment, communication, and stakeholder management skills.
— Adaptability to work in an evolving environment where processes and ways of working are still developing.
— Experience in building, transforming, or localizing HR practices is a strong advantage.
— Fluent English; Russian is a plus.
Benefits:
— Employment contract based in the EU with a 3-year Cyprus work visa, including full support for relocation and visa processes for the candidate and their family.
— Opportunity to obtain an EU passport after 4 years of residence.
— Comprehensive relocation package including flights to Limassol for the candidate and family, company-covered apartment for the first month, and full relocation support.
— Transparent performance reviews twice a year with opportunities for bonuses and salary adjustments.
Location: Cyprus, with relocation support provided.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the InfoSec team
The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence.
About the role
In this role, you'll help mature Affirm's insider threat program. You'll build out the controls, detection use cases, and investigative practices that make it work day to day, support insider risk investigations, and partner with Legal, HR, Privacy, and Compliance to keep the program effective, proportionate, and trusted by Affirmers.
What you’ll do
Lead the build-out of key insider threat workstreams, from initial design through to day-to-day operation
Build out the program's operating mechanics, including investigative standards, playbooks, and the metrics and reporting that show whether the program is working
Support insider risk investigations alongside SIRT, bringing insider threat expertise, telemetry and evidence analysis, and written findings and risk recommendations
Partner with Legal, HR/Employee Relations, Privacy, and Compliance on case handling and escalation criteria, helping ensure the program respects employee privacy and meets legal and regulatory obligations
Threat model Affirm's highest-risk data and systems for insider risk, and partner with detection engineers to turn the results into production detections
Own and improve the controls that reduce insider risk, including data loss prevention, endpoint monitoring, secure browser and contractor access controls, SaaS posture management, and access governance, working with system owners to close gap
Automate the program's operational load with workflow automation platforms and Python, covering evidence collection, case routing, and reporting
Build and expand agentic automations that assist with insider risk triage and investigation, and define which decisions stay with a human
What we look for
Deep expertise in security engineering, security operations, insider risk, or digital forensics
Track record of standing up new security capabilities where little existed before
Experience running investigations end to end, including evidence handling, log and endpoint forensics, timeline reconstruction, and written findings suitable for Legal and HR audiences Ability to write and evaluate detection logic against endpoint, identity, cloud, and SaaS telemetry in a SIEM (Splunk, Elastic, Panther, Chronicle, or similar)
Hands-on experience with insider risk tooling such as DLP, UEBA, endpoint detection and response, CASB, and access governance, with a practical sense of their strengths and limits
Working knowledge of Python for security tooling and automation
Experience building and maintaining production workflows in automation platforms such as Tines, Torq, or similar
Experience building and running agentic automations in production that assist with alert triage and investigation, such as LLM-driven enrichment, summarization, or first-pass analysis, with a clear view of where human review stays in the loop
Discretion and sound judgment handling sensitive investigations, and comfort navigating the privacy, legal, and employee-relations considerations that insider work carries
Clear written and verbal communication skills, with the ability to work across Security, Engineering, Legal, HR, Privacy, and Compliance
Experience in regulated or financial services environments (SOC 2, PCI DSS, GLBA) is a plus
Base Pay Grade - N
Equity Grade - Canada 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $153,000 - $213,000 $CAD.
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
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