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As a Senior Product Manager, you’ll own the demand management solutions that keep ordering smooth when delivery capacity is stretched. You’ll work hands-on with Engineering and Data Science to turn real-time fleet saturation signals into product decisions that lift peak-time conversion and reduce cancellations.

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.

Location: Abu Dhabi, UAE About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. What You’ll Do Develop and continuously improve risk and surveillance strategies for identifying abusive or manipulative activity across spot, perpetual futures , options, and related trading products. Investigate potentially coordinated or suspicious trading activity using order-flow analysis, self-trading and crossing behaviours, order-book signals, and account-linkage indicators. Define behavioural patterns for new or evolving manipulation methods, particularly in thinly traded assets, leveraged instruments, and liquidation-driven market events. Assess the impact of identified risks, including possible market disruption, financial exposure, and concentration of risk, to inform prioritisation and leadership reporting. Partner with Product, Compliance, and other relevant teams to design, test, and implement appropriate monitoring rules and risk controls. Collaborate with data scientists and analysts to translate trading-risk concepts into effective detection logic, models, and monitoring workflows. What You Bring Practical experience trading or managing risk in derivatives, with strong knowledge of futures, perpetual swaps, and options. Solid understanding of leverage, margin requirements, liquidation processes, insurance-fund structures, and auto-deleveraging mechanisms. Demonstrated experience in trading-risk management, market surveillance, or preventing market-abuse activity such as spoofing, layering, wash trading, front-running, or misuse of privileged information. Strong analytical ability; advanced SQL skills are essential, and Python experience is highly desirable. Ability to independently create and validate detection approaches using order-level and trade-level data. A mindset that anticipates how bad actors may build positions, obscure their behaviour, and exploit market or product mechanics. Preferred Qualifications Background in market surveillance, trading risk, or market-conduct roles at a digital-asset exchange, brokerage, or trading venue. Active derivatives-trading experience or a demonstrable quantitative trading record. Familiarity with conventional financial-market abuse regulations, surveillance frameworks, or vendor platforms. Knowledge of blockchain analytics and on-chain transaction tracing. Experience using graph analysis or entity-resolution methods to uncover coordinated account networks and fund flows. Familiarity with market-quality and anomaly indicators, such as VPIN and HHI. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

The Post Creative Strategist role is our entry-level strategy position and is focused on identifying insights and developing creative strategies and briefs for a social-first approach to marketing.

As a Senior Software Engineer, you’ll build and scale the internal Payments engine that handles payments for the entire Delivery Hero. Your work keeps checkout reliable and payment failures low for customers across our markets.

Location: New York Workplace: OnSite ABOUT ARCA Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy. So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has. That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own. It's a $20T market, and we think it's ready to be rebuilt. — Rron, CEO   THE RECEIPTS - Stage: Series A, $64M raised - Backed by: General Catalyst, Index Ventures, Venrock - Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money), Will Guidara (former co-owner of Eleven Madison Park and author of Unreasonable Hospitality)   THE TEAM We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, and Glean. We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.   THE ROLE As Arca's Head of Tax, you'll build our tax practice from zero — the first tax hire, with a blank page and a mandate to make tax a proactive part of clients' financial life. Tax is where most of our clients feel the most friction, feel the most uncertain, and get the least help. A scramble for documents every spring, a preparer who sees one year at a time, and a wealth advisor who's never quite looped in. We think tax should be continuous, coordinated with the rest of the plan, and done ahead of the deadline instead of after it. You're here to build an AI-native tax practice from day one including the document gathering process, return preparation and review, client projection/planning before a client thinks to ask, and more. You'll design what the agents do, where a professional's judgment has to step in, and ensure end-to-end quality. This is a hands-on role involving return preparation, directly helping clients on their most complex situations, partner closely with our wealth advisors so tax and investment advice move as one, and own the service as a business: pricing, revenue, capacity, and the team you'll hire behind you. Most of your time goes to two things: doing the tax work and designing the platform that does it better, sitting next to the engineers who build it.   WHAT YOU’LL OWN - The tax practice. What we offer — starting with individual returns (1040s) and year-round planning, projections, and notices, and expanding to business returns (S-corps and other entity returns) for clients who own businesses — who it's for, and the standard every engagement is held to. You set the scope, the service model, the quality bar as well as selecting vendors (core tax return software in particular) to enable the business. - An AI-native tax process. End-to-end design of how tax work gets done at Arca — document collection, data normalization, preparation, review, filing, and post-filing. You'll work side by side with engineering and product to build it, and be the domain authority on every workflow. - Clients. You prepare, review, and own returns for clients whose situations take real expertise: stock options and RSUs, business income, S-corp owners, rental real estate, and multi-state filings. You explain tax in plain English and give clients confidence their needs are handled. - Partnership with our wealth advisors. Tax and investment advice as one plan, not two silos. You work with advisors on tax-loss harvesting, Roth conversions, charitable strategy, equity comp exercise timing, and withholding and estimated payments — and build the playbooks so advisors know when to bring you in. - Risk, compliance, and quality. Preparer standards, Circular 230 obligations, data security, engagement letters, review protocols, and an audit trail for every AI-assisted step. - The team. Hiring the preparers, reviewers, and specialists who come after you, and deciding which work we keep in-house versus partner on.   EXAMPLE PROBLEMS YOU’D WORK ON These are the kinds of questions the first year of this practice has to answer. - Tax season without the scramble. We already manage client accounts and know most of their financial picture. What does it take to have 80% of a return assembled before a client uploads a single document — and how do agents chase the remaining 20% seamlessly? - Where the agent stops and the professional starts. An agent can reconcile a 1099-B in seconds. It probably shouldn't be the one deciding how to treat a messy ISO disqualifying disposition. Drawing that line, and building a review layer that makes AI-prepared work more reliable than the traditional kind, is the core design problem. - Tax as a year-round signal. A client gets a bonus, sells a rental, or exercises options in July. How does the platform notice, rerun the projection, and get the right recommendation in front of the advisor while there's still time to act? - One plan, two disciplines. Every rebalance has a tax consequence, and every tax decision changes the investment plan. Designing how tax and wealth advice move together, inside one system, is what makes the model work.   THE KIND OF PERSON WHO THRIVES HERE You’re excited by ownership, ambiguity, and building things that matter. - You're a licensed tax professional. Active CPA license required, with 8–15+ years in individual and high-net-worth tax experience at a top firm, family office, or planning-focused practice. You've prepared and reviewed complex 1040s yourself and signed off on others' work. Equity compensation, rental real estate, and multi-state are familiar ground, and you're comfortable with the business returns that come with owner-clients: S-corps, partnerships, and C-corps. - You're a change agent. You've stood up a practice, introduced a new service line, or materially improved ways of operating. You take initiative, operate independently, and have driven impact and results. - You're AI-pilled. You already use AI in your work and have strong opinions on which parts of the tax process it should own. You don't need to write code; you need to know exactly what's slow, what's error-prone, and what a great system would do instead — and enjoy working next to the engineers who build it. - Clients and advisors trust you. You can sit with a client and make a complicated situation feel simple, and you see wealth advisors as partners. Experience working alongside a wealth management or RIA practice is a big plus. - You hold a high bar because of what's at stake. This is people's money, their filings, and their standing with the IRS. "Good enough" means something different when a mistake shows up as a notice in someone's mailbox. - You're someone people actually want to be in the room with. This is a small team, one office, five days a week, working on problems that don't have clean answers. Kind, direct, and low-ego, you can give candid feedback without being a jerk, and you're genuinely energized by this environment.   WHY NOW IS THE MOMENT TO JOIN This is a narrow window with unusually high leverage. - You're the first. No legacy process, no inherited tools, no one else's practice to fix. Whoever takes this on defines tax at Arca. - The clients are already here. We have real advisors and over $1B in client assets on the platform, and more firms and advisors joining. You're building a practice with demand on day one. - The platform is live. Agents already do real work for our advisors. You get to extend a working system into tax rather than wait for one to be built. - Tax is the next chapter. As Arca expands from wealth management into tax, estate planning, insurance, and beyond, tax is the first step. The patterns you set become the template for every service line after it. Benefits: Medical, dental, and vision insurance, a 401(k), and more.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Staff Software Engineer to join the Business Systems team. In this role, you will play a crucial role in architecting, developing, and optimizing the backend infrastructure and user experiences that underpin WHOOP’s internal operations, enabling scale and efficiency across the organization. You’ll design, build and evolve critical services and integrations that support Supply & Demand Planning, Inventory Management, Order Management, Fulfillment & Logistics, Membership Services, and other business functions. This role is designed for a visionary backend engineer who is passionate about building scalable, reliable, and flexible systems, eager to tackle high-impact challenges, and committed to delivering user-centric solutions that pave the way for our growth. RESPONSIBILITIES: - Set technical direction for critical domains within the Business Systems team, establishing an architecture and roadmap that balances immediate business priorities with long-term reliability, flexibility, and scale. - Architect, develop, and maintain backend services, APIs, integrations, and internal tools that connect business platforms, reduce manual work, and improve the accuracy and flow of data across systems. - Design and implement well-loved user experiences to interact with backend systems. - Partner with stakeholders across all of the teams mentioned above to understand critical workflows, identify opportunities for needle-moving improvement, and translate them into technical solutions. - Lead engineering efforts for complex technical initiatives from discovery through production rollout, coordinating dependencies across teams and vendors and measuring outcomes through operational efficiency, reliability, and user adoption. - Strengthen the security and resilience of business-critical systems through automated testing, observability, appropriate access controls, and improvements informed by production incidents. - Mentor engineers and elevate technical decision-making through hands-on development, thoughtful design and code reviews, and clear documentation that builds shared understanding and ownership. - Independently drive your agenda forward; this is a highly cross-functional role that needs broad trust and alignment in order to thrive. You must be skilled in driving this independently while also being able to move quickly. QUALIFICATIONS: - BS in Computer Science, Engineering, or equivalent experience. - 8+ years of professional backend software engineering experience. - Experience delivering and operating production software for complex business workflows, with demonstrated technical leadership across multiple systems or teams. - Ability to evaluate architectural tradeoffs across custom software and third-party platforms, considering business value, security, reliability, and ongoing maintenance. - Deep expertise in designing APIs, working with relational databases, and integrating enterprise applications or cloud services, including managing data consistency, retries, and failure recovery. - Strong software engineering fundamentals and proficiency in at least one modern backend programming language (e.g., Java, Python, Go, or similar)., with a track record of writing maintainable, well-tested code. - Demonstrated ability to interface with multiple product domains, particularly in developing backend solutions for resilient, high-throughput data processing networks, task automation, and streamlined workflows to optimize business operations - Deep experience with cloud-based infrastructure (e.g., AWS, GCP, or Azure) and distributed systems. - A strategic problem-solver with the ability to turn ambiguous business needs into practical technical plans and communicate decisions clearly to both technical and nontechnical stakeholders. - A proactive, collaborative team player, eager to take on new challenges, continuously learn, and adapt in a fast-paced, data-informed environment - Experience mentoring engineers and influencing cross-functional partners through collaboration, sound technical judgment, and a focus on shared outcomes. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Location: PawDoc Surgery + Dental Center - Katy, Texas, United States At PawDoc Surgery + Dental Center, we believe every pet deserves top-quality surgical and dental care at an affordable price. From routine spays and neuters to advanced soft-tissue surgeries, mass removals, dental cleanings, and extractions, we deliver expert care with compassion and transparency—minus the sticker shock. We're flipping the script on veterinary care, and now we're looking for a Veterinary Assistant to join our team in Katy, TX. If you're passionate about making surgery and dental care more accessible, keeping tails wagging, and creating stress-free experience for pet owners—you'll fit right in. This is a unique opportunity to join a hospital dedicated exclusively to surgical and dental procedures. What You'll Love About PawDoc Transparent, client-friendly approach that removes the guesswork A fresh approach to veterinary care- one that blends a fun experience with trust, compassion, and affordability Working alongside a supportive team that values your skills and ideas and has fun together Happy and grateful clients Helping pets who might otherwise not be able to receive veterinary care The PawDoc Promise We're building a new kind of veterinary care—one that meets pet owners where they are, makes surgery and dental care accessible, and keeps the human-animal bond at the center. Ready to help us change the way pet care is delivered? ?? Join us and be part of something different at PawDoc Surgery + Dental Center! More about the job! Four-day week, every week : Monday, Tuesday, Wednesday, Friday 7am–5pm Closed on major holidays. Competitive entry level pay - $18-$21/hour with benefits and growth opportunities. A supportive, collaborative team that values mentorship and well-being. What you'll do Partner with veterinarian, veterinary assistant, and veterinary technican through pre-op, anesthesia monitoring, procedures, and recovery. Help prepare for surgeries including pack and prep, restraint, preparing go-home packages, and assisting the team. Help patient intake, vitals, sample collection/diagnostics, records, and imaging as needed. Educate clients and keep communication kind, compassionate, and timely. Help us run a tight, high-quality, efficiency-minded floor. What you'll bring A positive can-do attitude and willingness to learn Comfort with modern practice tech and a calm, client-first presence. Perks & benefits Competitive base pay (see above) + bonus potential Medical, dental, vision, life; HSA with company contribution 401(k) with match PTO for real work/life balance Personal Pet Discount To learn more about the position please contact Emily Brechner at ebrechner@lakefieldvet.com or apply at careers.lakefieldvet.com. POSITION SUMMARY: The Veterinary Assistant supports and assists the Veterinarians and Veterinary Technicians, ensuring the safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and comfortable during their visit. WHAT YOU’LL DO (Essential Functions): • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun • Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each appointment • Obtain initial patient information, medical histories, vaccination records, and the reason for the pet’s visit. Document patient information, and update records • Calm, soothe, comfort, and restrain pets before, during, and after procedures • Take note on examination results and updates records as directed by veterinarians • Provide the owners education, resources and information on how best to care for pets in general, at the Veterinarian’s direction, for specific conditions, and after various procedures • Monitor and track pet’s physical status and vital signs following surgery • Monitor, record, and report the physical condition and vital signs of the hospitalized and boarded pets • Clean and disinfect cages, pens, runs, and boarding areas • Feed, water, bathe, and exercise pets during their visit • Respond to general questions from clients • Perform and set up procedures that do not require Veterinarian or Veterinary Technician assistance • Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and treat them under the direction of the Veterinarian • May administer medication, perform routine laboratory tests, fill prescriptions, and educate client on use and side effects of medication under the direction of a Veterinarian or Veterinary Technician • Provide professional, efficient, quality care and exceptional service to clients while maintaining maximum productivity • Support a practice environment that promotes collaboration and teamwork and ensures the delivery of quality, compassionate, effective, and efficient health care to pets • Comply with all practice policies, quality assurance guidelines, and minimum standards of care • Perform other duties as requested WHAT WE’RE LOOKING FOR (Essential Qualifications): Education : • High School Diploma or GED required *Attending or completion of a NVTA-approved Veterinary Assistant or Veterinary Technician program perferred Professional Licenses/Certifications: • One year of experience in a pet care setting preferred Skills, Ability and Knowledge: • Broad knowledge of animal science • Basic knowledge of pharmacology • Proficiency with a variety of computer programs including Microsoft Outlook, Word and industry internet sites • Basic written, verbal, and active listening communication skills with a customer-oriented approach • Basic mathematical skills to ensure the administration of accurate drug and fluid doses • Basic analytical, critical thinking, judgement, and problem-solving skills • Compassion and empathy for both pets and pet owners • Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner • Strong attention to detail and high level of accuracy • Strong organizational and time management skills, including managing multiple priorities • Handle and maintain sensitive and confidential information with discretion • Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced and stressful WORKING CONDITIONS/PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. This position requires walking, standing, and sitting for long periods of time. May be exposed to low to moderate noise levels as well as disinfectant/sanitation chemicals, pet dander, and excretions. May experience aggressive, frightened, abused or injured pets that bite and scratch. This position requires exerting up to 30 pounds of force occasionally, and/or 20 pounds frequently, and/or 10 pounds constantly in order to lift, carry, pull or move objects. Ability to work flexible hours including evenings and weekends. SUPERVISORY RESPONSIBILITIES: This position does not have direct supervisory responsibilities

Location: Uptown Animal Hospital & Urgent Care - Gig Harbor, Washington Uptown Animal Hospital is a growing General Practice and Urgent Care Hybrid facility in the beautiful city of Gig Harbor. We are open seven days a week and are an AAHA accredited facility.  Our team is a compassionate group of veterinary professionals that include Urgent Care and General Practice veterinarians, Licensed Veterinary Technicians, Veterinary Assistants, Kennel assistants and Customer Service representatives who work as a cohesive team, providing quality, compassionate care to the surrounding communities because they love what they do and have fun doing it.  Our clients are loyal, and we boast a high retention rate in our general practice as well as providing urgent care services, should the need arise. We are a full-service hospital providing in-house diagnostics, digital radiology (including dental), ultrasonography, an onsite pharmacy and a state-of-the-art surgical suite. We also provide a feline only waiting area and exam room to limit the stress to our feline patients.  Our lobby provides ample space for our human clients, making them as comfortable as possible during their visit. In addition to providing a fun and rewarding workplace, we also offer a wonderful benefit package including 401K with company match, medical/dental/vision insurance, life insurance, annual uniforms provided, competitive salary, CE opportunities, Paid time off and personal pet care discounts. POSITION SUMMARY: The Veterinary Assistant plays a vital role in supporting our amazing Veterinarians and Veterinary Technicians, ensuring the safety and comfort of both pets and clients while delivering top-notch veterinary care. Your efforts will help keep our furry friends safe and cozy during their visits! WHAT YOU’LL DO (Essential Functions): Foster a culture built on our values: Respect, Learning, Doing the Right Thing, WOW Service, and Fun! Clean, disinfect, and prepare exam rooms, medical equipment, and surgery areas between each appointment. Gather initial patient information, medical histories, vaccination records, and the reason for the pet’s visit. Document patient information and keep records updated. Calm, soothe, comfort, and gently restrain pets before, during, and after procedures. Take notes on examination results and update records as directed by veterinarians. Provide pet owners with resources and information on how to care for their pets in general, for specific conditions, and after various procedures, following the Veterinarian’s guidance. Monitor and track pets’ physical status and vital signs following surgery. Monitor, record, and report the physical condition and vital signs of hospitalized and boarded pets. Assist the Veterinarian throughout the examination, diagnosis, procedures, and treatment phases by completing preparatory procedures. Obtain and prepare various samples, including blood, urine, and fecal samples for diagnostic testing. Perform laboratory tests on samples and update the patient’s medical chart unless restricted by the State Veterinary Board. Administer injections and medications under the direction of a Veterinarian. Clean and disinfect cages, pens, runs, and boarding areas to maintain a healthy environment. Feed, water, bathe, and exercise pets during their visit to ensure their well-being. Respond to general questions from clients with a friendly and informative approach. Perform and set up procedures that do not require Veterinarian or Veterinary Technician assistance. Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and treat them under the direction of the Veterinarian. Administer medication, perform routine laboratory tests, fill prescriptions, and educate clients on the use and side effects of medication under the guidance of a Veterinarian or Veterinary Technician. Provide professional, efficient, quality care and exceptional service to clients while maximizing productivity. Support a practice environment that promotes collaboration and teamwork, ensuring the delivery of quality, compassionate, effective, and efficient health care to pets. Comply with all practice policies, quality assurance guidelines, and minimum standards of care. Perform other duties or projects as requested with a positive attitude. WHAT WE’RE LOOKING FOR (Essential Qualifications): Education High School Diploma or GED required. Professional Licenses/Certifications: Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred. Experience: Minimum of 2 years of experience as a non-licensed technician in a veterinary practice. Skills, Ability, and Knowledge: Broad knowledge of animal science. Basic knowledge of pharmacology. Proficiency with a variety of computer programs including Microsoft Outlook, Word, and industry-related internet sites. Basic written, verbal, and active listening communication skills with a customer-oriented approach. Basic mathematical skills to ensure accurate drug and fluid dosage administration. Analytical, critical thinking, judgment, and problem-solving skills. Compassion and empathy for both pets and pet owners. Ability to interact with a variety of clients and employees in a professional, caring, and tactful manner. Strong attention to detail and a high level of accuracy. Excellent organizational and time management skills, including the ability to manage multiple priorities. Ability to handle and maintain sensitive and confidential information with discretion. Maintain a calm demeanor in a work environment that can be fast-paced and stressful. WORKING CONDITIONS/PHYSICAL DEMANDS: While performing the duties of this job, team members are regularly required to talk and hear. Frequent use of a computer is necessary, and specific vision abilities are required, including close vision. This position involves walking, standing, and sitting for extended periods. You may be exposed to low to moderate noise levels, as well as disinfectant/sanitation chemicals, pet dander, and excretions. Occasionally, you may encounter aggressive, frightened, abused, or injured pets that may bite or scratch. This position requires the ability to exert up to 30 pounds of force occasionally, and/or 20 pounds frequently, and/or 10 pounds constantly to lift, carry, pull, or move objects. Flexibility in working hours, including evenings and weekends, is required. COMPENSATION: $21 - 27 per hour, based on experience and schedule worked Compensation Range $21 — $27 USD

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As the Manager, Mid-Market Solutions at Ramp, you will lead and develop a high-performing team of Solutions Consultants supporting Mid-Market prospects and customers. You will establish the operating rhythm for a high-volume, fast-moving pre-sales motion; coach the team on discovery, demos, solution fit, and value-based selling; and partner closely with Sales, Product, Customer Success, Account Management, and Technical Consulting to deliver a consistent customer experience. This is a player-coach leadership role. You will stay close to important opportunities while building a scalable team model: clear engagement standards, repeatable demos and discovery practices, strong capacity planning, and effective handoffs. You will use customer feedback and performance data to improve how Mid-Market Solutions Consultants help Ramp win, activate, and grow customers. WHAT YOU'LL DO - Lead, coach, and develop a team of Mid-Market Solutions Consultants; set clear expectations, provide regular feedback, and support career growth. - Establish a high-quality operating cadence for pipeline reviews, staffing, deal strategy, call coaching, performance management, and cross-functional planning. - Partner with Mid-Market Sales leadership to improve qualification, deploy Solutions capacity effectively, and build repeatable account and deal strategies. - Coach the team to run high-quality discovery, deliver tailored and efficient demos, connect Ramp’s products to finance and accounting workflows, and navigate solution-fit conversations with confidence. - Personally support the highest-priority or most complex Mid-Market opportunities, escalations, and customer-facing moments when needed. - Build scalable playbooks, demo standards, discovery frameworks, enablement assets, and knowledge-sharing practices that raise the team’s quality and speed. - Partner with Product, Product Marketing, Customer Success, Account Management, and Technical Consulting to translate recurring customer needs into clear feedback, strong handoffs, and improved customer outcomes. - Define and inspect team health metrics such as coverage, conversion, cycle efficiency, demo quality, solution fit, customer outcomes, and talent development. - Foster an inclusive, high-accountability culture grounded in customer empathy, collaboration, urgency, and continuous improvement. - Identify practical ways for the team to use AI to improve preparation, documentation, deal research, demo readiness, and customer-facing work while maintaining good judgment. WHAT YOU NEED - 6+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role, including 2+ years of people management or demonstrated player-coach leadership. - Proven success leading or mentoring teams in a high-volume SaaS, fintech, or other customer-facing commercial environment. - Strong understanding of financial operations, accounting workflows, and the needs of finance and operations stakeholders. - Working knowledge of business systems and integrations, including ERP, HRIS, identity, or accounting platforms; APIs and file-based integrations are a plus. - Demonstrated ability to coach others on discovery, solution fit, demo execution, commercial judgment, technical communication, and consultative selling. - Strong operating judgment: able to prioritize team capacity, inspect pipeline health, use data to improve execution, and make clear trade-offs in a fast-paced environment. - Proven ability to partner effectively with Sales and post-sales leaders while protecting customer trust and delivery readiness. - Track record of building repeatable team processes, assets, and rituals that improve consistency beyond individual contributions. - Excellent communication, organizational, and change-management skills. NICE TO HAVE - Experience in fintech, spend management, accounting automation, payments, or adjacent financial software. - Familiarity with Ramp-relevant systems such as ERP, HRIS, identity, or accounting platforms. - Experience using AI-assisted workflows to improve solutions, sales, or customer-facing team effectiveness. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

The Technical Support Representative provides first class technical support to Axon Fusus customers through multiple communication channels which include phone, email and chat. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals.

Location: Commercial Point, OH Weekly Pay | 35% Babylist Discount | Paid Holidays | Paid Healthcare Benefits What the Role Is At Babylist, we help expecting parents make confident decisions with less stress and more joy. Our platform and products make the parenthood journey easier, from preparing for a new baby to navigating the early years. We’re growing fast, and we need a high-volume Senior Fulfillment Recruiter to help build our Supply Chain, Logistics, and Fulfillment Operations teams with top talent. In this role, you’ll be the go-to hiring partner for warehouse managers, ensuring a seamless, high-touch candidate experience while keeping the hiring process efficient and effective. You’ll be on site daily, working directly with warehouse leadership. This role specifically is held on-site at our Commercial Point, Ohio Fulfillment Center. The hours for this role are Monday through Friday, 8:30am - 5:00pm About Pay We pay competitive market rates. Starting salary for this position is $136,450 to $163,759 annually Holidays Observed The Fulfillment Center is closed on the following days  in 2026: Thanksgiving Day Christmas Day New Year's Day (2027) All shifts receive 4 floating holidays in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be. Who You Are Recruit & Advise: You have 7+ years of full-cycle, high-volume recruiting experience, bringing top talent into fulfillment, logistics, and supply chain teams. Source & Connect: You excel at finding, engaging, and building relationships with high-volume candidates, from warehouse associates to team leads and operations professionals. Know the Columbus labor market : including what nearby fulfillment and manufacturing employers offer Build & Influence: You establish trust and credibility with hiring managers, guiding them to make smart, strategic talent decisions. Delight & Impress: You are passionate about creating an unforgettable candidate experience , ensuring every applicant walks away excited about Babylist. Adapt & Thrive: You navigate fast-paced, high-growth environments with ease, balancing multiple priorities without missing a beat. Strategize & Innovate: You bring fresh ideas and creative sourcing strategies to find the best talent in a competitive market. You are comfortable running job fairs, group interviews, hiring days, and pre-hire site tours Learn & Elevate: You are curious and constantly improving , refining processes to make recruiting smoother and more impactful. How You Will Make An Impact Lead & Execute: Manage full life cycle recruitment for high-volume and specialized fulfillment roles, including Fulfillment Team Members, Supervisors, and Operations Specialists. Collaborate & Align: Partner closely with hiring managers to ensure recruitment efforts support team goals and reflect Babylist’s values.  Build and maintain relationships with agency support. Source & Build: Develop and maintain a strong pipeline of warehouse talent through sourcing, networking, and proactive outreach.  Create effective and efficient ways to engage with Engage & Elevate: Deliver a seamless and positive experience for both candidates and hiring teams, championing Babylist’s values at every stage. Innovate & Attract: Implement creative strategies to engage and secure top talent in competitive warehouse markets. Problem-Solve & Adapt: Navigate challenges like high-volume hiring periods and shifting priorities with empathy and strategic problem-solving. Plan & Grow: Support fulfillment center hiring initiatives that drive Babylist’s long-term growth and operational success. Why This Role Own and shape a hiring program instead of inheriting one Work directly with a stable fulfillment center leadership team Your work shows up in retention, not only time-to-fill A real on-site seat in a growing Columbus market Who We Are At Babylist, the work our fulfillment and fulfillment administration teams do reaches millions of families across the country — whether you're on the floor moving product, supporting the pepole or leading the operation that makes it happen. We're one of the leading platforms for expecting and new families — a $750M business with 10 million customers and eight consecutive years of profitability. Our fulfillment centers are where the mission becomes real, and the people who run them are a core part of how we deliver on it every single day. Our Ways of Working Our fulfillment teams work on-site in a fast-paced, team-driven environment where every role — from the floor to leadership — plays a direct part in delivering the Babylist experience to millions of families. Why You Will Love Working At Babylist Our Culture Work hard, then recharge — we respect your time on and off the clock Strong management team that supports you AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Competitive pay on a weekly basis Bonus opportunities Company-paid medical, dental, and vision insurance 401(k) with company match and flexible spending accounts Paid parental leave and PTO Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a Software Engineer, AI Tooling Infrastructure to join our AI Tooling team and help build and run the backend services behind Supabase’s AI products. The Supabase MCP server is one example of what the team runs in production, alongside the services that support agent skills and the dashboard assistant. You’ll work closely with the Platform, SRE, Auth, Billing and Edge Functions teams, and with the engineers on the AI Tooling team who build the product surfaces. The AI Tooling team runs its own services in production and carries its own on-call. Traffic from AI clients and agents behaves differently from traffic from people: hundreds of calls a minute, retry loops, and no reading of deprecation warnings. This role makes sure the services they use are reliable, correctly authorized and observable. It is a systems and infrastructure role rather than a product AI role, and it is not an SRE role. You will build and operate these systems, not only advise on them. This role is ideal for someone who thrives in async, fast-paced environments, owns what they ship in production, and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: - Build and operate the production backend services behind Supabase’s AI products, including the MCP server: deployment, scaling, configuration and release. - Take ownership of how those services are structured, including splitting or reshaping a service when that makes it safer to run and easier to change. - Define, measure and meet reliability targets for the services the team runs. Set SLOs with the SRE team, track error budgets, and use them to decide what to fix first. - Participate in the AI Tooling team on-call rotation, and be a first responder for incidents in those services. Investigate, fix, coordinate with other teams during incidents, and write the follow-ups and runbooks. - Work the AI Tooling team support queue alongside on-call, and turn recurring issues into fixes rather than repeated manual answers. - Own authentication and authorization for AI and agent clients: OAuth apps, scoped tokens, and permissions that make sense for agents as well as humans, including how we change or deprecate a permission without breaking existing integrations. - Own observability for the services the team runs: metrics, traces, logs, dashboards and alerts, so we find problems before customers do. - Handle capacity and abuse for agent traffic: rate limits, cost and safety controls, and behavior under load or when a dependency degrades. - Improve the architecture of the services the team owns as they grow, including splitting or reshaping a service when that makes it safer to run and easier to change. - Work with the Platform team on shared code, review ownership and release process, and with the SRE team on infrastructure, alerting and incident practice. - Contribute to the code of the AI Tooling team’s tools, such as the MCP server, where it affects reliability and security, in partnership with the engineers who own the product surface. YOU MIGHT BE A GOOD FIT IF YOU Must have: - Have 5+ years of experience building and running backend services in production, and have carried on-call for them. - Write strong TypeScript or Go, and are comfortable working in the other. - Have designed and operated APIs with real consumers: versioning, error handling, rate limiting, and backwards-compatible change. - Know OAuth, OIDC, JWT and API authorization well enough to debug them in production and to explain where implementations commonly deviate from the spec. - Have a good understanding of PostgreSQL and relational databases. - Are comfortable with CI/CD, Docker and containerized deployments, and with infrastructure as code. Any tool is fine. - Can debug across services: follow a slow or failing request through several systems using metrics, traces and logs. - Communicate clearly in writing, work with a wide range of stakeholders, and thrive in async, globally distributed teams. - Are comfortable navigating ambiguity and moving quickly. Pick your centre of gravity. We expect you to be deep in at least one of these, and to tell us which: - APIs and auth: You have designed permission models, token scopes or OAuth flows for third-party or machine clients, and you have migrated them without breaking users. - Operations: You have run production services yourself: carried the pager, written alerts and runbooks, used SLOs or similar to decide what to fix, and made shared systems less risky over time. - Gateways and distributed systems: You have built or run proxies or gateways, or debugged hard failures across services (retries, partial failures, upstream outages, fail-open vs fail-closed decisions), and you can reason about load and degradation. Nice to have: - Experience with agent tooling (MCP or similar), or serving traffic from AI agents and LLM clients. - Experience moving a service out of a larger codebase while keeping existing clients working. - Experience with Grafana, OpenTelemetry, Logflare or a similar observability stack, and real SLO work. - Open-source contributions, especially to Node.js, Go, TypeScript or API tooling. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

As a Distributed Systems Engineer at Ritual, you'll be instrumental in building and scaling our heterogeneous blockchain infrastructure. Design and implement distributed systems components for Ritual's heterogeneous compute network.

The Technical Support Engineer 2 (TSE2), Triage & Discovery is the front line of Alloy’s technical support experience. Serve as the first technical point of contact for incoming support requests—respond quickly, ask targeted follow-up questions, and build a clear understanding of what the customer actually needs.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As an Intermediate Backend Engineer on the GitLab Orbit team, you'll help build and operate a graph data service that supports GitLab Duo agents, analytics, and architecture-level features across GitLab.com, Dedicated, and Self-Managed deployments. You'll join a Rust-first team that values clear ownership, thoughtful system design, and rigorous thinking about data and reliability. The Knowledge Graph service is a Rust backend that builds a property graph from GitLab’s software development lifecycle (SDLC) and code data. It uses ClickHouse, NATS JetStream, and the Data Insights Platform. It exposes secure graph queries and MCP tools used by AI agents and product features. In this role, you’ll deliver features and improvements in well-scoped areas, learn the broader architecture, and contribute to reliability, observability, and operational readiness. In your first year, you’ll take clear ownership of specific components or features (for example, parts of the SDLC indexing pipeline or query paths). You’ll help reduce single points of failure with better tests and runbooks, and you’ll help the team ship analytical services that are easier to maintain and evolve over time. What you’ll do Implement and iterate on backend features in the Rust-based Knowledge Graph service, including changes to the query engine, SDLC and code indexing flows, and API endpoints (including MCP endpoints) under guidance from senior and staff engineers. Maintain integrations between Knowledge Graph and the rest of the GitLab platform, working in areas that touch GitLab Rails, the Data Insights Platform (Siphon, NATS, ClickHouse), and GitLab Duo Agent Platform. Contribute to system design discussions by proposing options, raising questions, and documenting decisions, with a focus on reliability, scalability, and maintainability for analytical graph workloads. Improve the operational maturity of the service by adding or enhancing metrics, logging, runbooks, alerts, and small readiness tasks, and by participating in on-call rotation as appropriate for your level and experience. Collaborate asynchronously with product, data, infrastructure, security, and AI counterparts to clarify requirements, align on scope, and ship features safely for customers and sustainably for the team. Use AI-assisted development workflows responsibly (for example, using Knowledge Graph-backed agents and internal Duo tooling), and share what works with the team while keeping a strong focus on code quality and correctness. Participate in code reviews, knowledge-sharing sessions, and pairing to both learn from others and help maintain consistent standards across the codebase. Contribute across the stack when needed, including occasional Ruby work for Rails integration and authorization paths, or small frontend changes related to Knowledge Graph features (for example, Software Architecture Map UI plumbing). Take part in on-call or operational support where your team’s ownership model requires it. What you’ll bring Professional experience building and maintaining backend systems in production, with an understanding of reliability, maintainability, and how to support services over time (for example, incident response and follow-ups). Proficiency in at least one modern backend language and strong interest in Rust, with either prior Rust experience or clear evidence you can ramp quickly and deliver in a Rust-first, performance-sensitive codebase. Some exposure to distributed data or analytics systems (for example, OLAP databases, Kafka- or NATS-style messaging, or change data capture (CDC) pipelines), or strong motivation to develop those skills in this role. Interest in graph data modeling and query patterns (property graphs, multi-step (n-hop) traversals, aggregations), and willingness to learn the tools and concepts used in Knowledge Graph over time. Practical experience (or strong interest) using AI tools in day-to-day development, along with a thoughtful approach to validating outputs and integrating AI into your workflow. A language-agnostic mindset and evidence that you can pick up new languages and frameworks as needed (for example, Ruby, Go, or TypeScript/Vue where the work touches adjacent systems). Solid fundamentals in system design for your level, including the ability to reason about trade-offs, ask good questions, and align your implementation work with documented architectural decisions. Comfort working in a low-process, high-ownership environment where you take responsibility for your work, refine problem statements with teammates, and communicate progress clearly in writing across time zones in an all-remote team. About the team GitLab Orbit sits within the Data Engineering organization. We work closely with partners across AI (Duo Agent Platform), analytics, infrastructure and delivery, and security because our work spans many parts of the platform. We collaborate asynchronously rather than following a feature factory model. A key challenge for us right now is scaling sustainably as usage grows and team members take time off. That includes hardening multi-tenant behavior. At the same time, we're bringing Knowledge Graph to The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $162,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Reports to: Manager, Renewals This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager. What You’ll Do Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure. Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next. Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations. Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using. Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified. Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule. Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified. Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment. Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving. Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework. Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting. Prioritize tasks with guidance from more senior team members to drive quality, timely results. Contribute to team goals by working collaboratively with peer RM’s. What You’ll Bring Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms. Developing understanding of GitLab's way of working, values, and high-performance culture. Awareness of GitLab's remote work best practices. Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction. Strong attention to detail and organizational skills; comfortable managing many renewals at once. Clear written and verbal communication skills. Ability to follow defined processes and frameworks while flagging exceptions appropriately. Collaborative mindset and openness to feedback and coaching from senior teammates and manager. The ability to travel for events such as trainings, team offsites, customer meetings, etc. About the team The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $53,760 — $105,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

-As a Technical Support Engineer at Turnkey, you’ll help developers integrate, debug, and succeed with our SDKs and APIs across a range of environments — from React and mobile apps to backend servers and CLI tools.