Инфраструктура и безопасность вакансии

Location: Baku Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications and Skills 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements. Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm). JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Baku Workplace: remote We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents. Qualifications and Skills 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Kuala Lumpur; Baku; Serbia Workplace: remote ABOUT YOU   We are seeking a highly analytical and hands-on Senior FinOps Engineer to lead and mature our cloud and infrastructure financial management capabilities across GCP, AWS, and on-prem environments. As part of our talented infrastructure team, you will drive cost transparency, optimize cloud spend at scale, and partner with engineering, product, and finance teams to ensure that Xsolla’s global infrastructure is efficient, predictable, and aligned with business priorities.   The ideal candidate brings a deep technical understanding of modern cloud platforms (GCP / AWS) and experience working in Kubernetes-centric environments. You excel at turning complex usage patterns into actionable insights, influencing technical teams, and establishing a culture of cost accountability and data-driven decision-making. You balance tactical optimizations with long-term architectural improvements and know how to navigate both engineering conversations and executive discussions.   If you’re passionate about building scalable FinOps practices in a fast-growing, product-led company—and want to directly impact how we run and scale our global platform—we’d love to hear from you.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Lead the cloud cost optimization strategy across GCP, AWS, and on-prem infrastructure, ensuring efficiency, transparency, and financial predictability Analyze compute, storage, networking, and Kubernetes resource usage to identify actionable cost-saving opportunities without compromising performance or reliability Build and maintain forecasting models, dashboards, and automated reporting that provide real-time visibility into cost drivers and trends across teams and services Develop and implement tagging/labeling standards, budgeting processes, and governance policies to enable cross-organizational accountability Collaborate closely with Engineering, Finance, and Product to guide workload placement, architecture decisions, and scaling strategies Drive adoption of FinOps best practices including rightsizing, reservation planning, autoscaling optimizations, multi-cloud efficiency, and cost-effective storage strategies Create and refine internal tooling, automation, and pipelines for cost monitoring, anomaly detection, and usage attribution across Kubernetes clusters, virtual machines and physical servers, located both in datacenters and cloud providers Advocate for a cost-aware culture by training engineering teams, running FinOps reviews, and communicating insights to both technical and non-technical stakeholders Stay up to date with the latest cloud pricing models, vendor offerings, and industry trends to continuously evolve Xsolla’s FinOps maturity Qualifications: 5+ years of experience in cloud infrastructure, platform engineering, SRE, or DevOps roles with a strong focus on cost optimization Hands-on experience with GCP (priority) and AWS; strong understanding of cloud pricing models, resource types, and cost management tooling Deep knowledge of Kubernetes resource allocation, autoscaling, workload placement, and cost attribution in distributed environments Proficiency with cloud cost tools (GCP Billing exports, BigQuery, AWS CUR, 3rd party cost monitoring tools (Kubecost, CloudHealth), cost monitoring features in observability tools, custom dashboards, etc.) Strong analytical and data-engineering skills, able to build dashboards, SQL-based pipelines, and forecasting models Experience driving cross-functional initiatives and influencing engineering, product, and finance stakeholders Excellent communication skills with the ability to translate technical concepts into business-focused recommendations Fluent in English (written and verbal) Nice To Have: GCP and/or AWS cloud certifications (on Professional level, preferable) Understanding of FinOps Framework practices or FinOps Certified Practitioner certification Prior experience in gaming, high-growth tech, SaaS, or multi-cloud platform environments Familiarity with chargeback/showback models, internal cost allocation systems, or multi-tenant architectureExperience with Terraform, Helm, or GitOps workflows in cost-related automation Background in data analytics, cloud architecture, or financial modeling The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

Location: San Francisco; Remote; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are seeking an experienced and proactive Security Engineer to help us build, maintain, and continuously improve the security posture of our rapidly growing ML infrastructure platform. As one of the first dedicated security hires at Baseten, you will work cross-functionally with engineering and operations teams to ensure we’re meeting the highest standards of confidentiality, integrity, and availability. You’ll have an opportunity to shape our security strategy and best practices from the ground up, influencing the way our platform handles sensitive data for both internal and external stakeholders. RESPONSIBILITIES - Security architecture and design: Collaborate with engineering teams to design and implement secure systems and infrastructure, including cloud (AWS/GCP) environments and container orchestration platforms. - Vulnerability management: Lead proactive vulnerability assessments, pen tests, and remediation efforts to ensure our products and infrastructure remain secure. - Incident response: Develop and maintain incident response processes, including detection, analysis, containment, eradication, and post-incident reviews. - Identity and access management (IAM): Oversee IAM strategies and tools to ensure the right people have the right level of access to our systems and data. - Security compliance and audits: Work closely with operations to ensure compliance with relevant standards (e.g., SOC 2, ISO 27001) and assist with audits, policy creation, and risk assessments. - Employee security training: Develop and deliver security training programs and documentation to keep our team informed about best practices, social engineering threats, and secure coding standards. - DevSecOps integration: Partner with DevOps teams to embed security into the CI/CD pipeline, automating security checks and fostering a culture of “security as code.” REQUIREMENTS - 3+ years of experience in a Security Engineer or similar security-focused role, preferably in a fast-paced startup environment. - Strong knowledge of cloud security (AWS/GCP), container security, and infrastructure-as-code best practices. - Hands-on experience with security tooling (SIEM, IDS/IPS, vulnerability scanners) and scripting languages to automate security tasks. - Familiarity with compliance frameworks such as SOC 2, ISO 27001, and GDPR, and the ability to translate requirements into actionable security controls. - Incident response expertise, including forensic analysis and root cause investigation. - Excellent communication skills and the ability to collaborate with cross-functional teams to promote a security-first culture. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Задачи: — Развитие Observability & Reliability: поддержка и развитие стека наблюдаемости (Prometheus, Grafana, Loki + Promtail), поддержание SLO-driven алертинга через Alertmanager, отслеживание производительности и стоимости сервисов. — Поддержка Platform & Infrastructure: управление production Kubernetes кластерами, жизненным циклом контейнеров (Docker), операционные задачи с PostgreSQL, Redis и ClickHouse. — Мониторинг безопасности (опционально): ужесточение Kubernetes (RBAC, NetworkPolicies, TLS/mTLS), мониторинг аномалий, обеспечение соответствия OWASP. — CI/CD & Automation: поддержка CI/CD пайплайнов GitLab, внедрение прогрессивной доставки и безопасных стратегий отката, содействие развитию GitOps практик. Требования: — Опыт работы DevOps или SRE инженером от 3 лет. — Глубокие знания Kubernetes и Docker на production. — Экспертиза в Prometheus, Grafana, Loki и Alertmanager. — Практический опыт с GitLab CI/CD пайплайнами. — Уверенное владение Bash скриптами и автоматизацией. — Понимание управления секретами, TLS/mTLS и secure-by-default операций. — Отличные навыки устранения неполадок и реагирования на инциденты. — Желательно: опыт с NestJS/Node.js или TypeScript, знакомство с GitOps (ArgoCD/Flux), Helm, service mesh (Istio/Linkerd), AWS/GCP/Azure, Python или Go для внутренних инструментов. Условия: — Конкурентная заработная плата. — Бюджет на обучение (CKA/CKAD, сертификации Prometheus). — Полностью удаленная работа, гибкий график с пересечением часовых поясов UTC+1. — MacBook Pro и необходимое оборудование. — Оплачиваемый отпуск и поддержка участия в конференциях (DevOpsDays, KubeCon).

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: Sao Paulo, Brazil Workplace: remote ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Workable technical problem-solving skills Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues Ability to describe issues concisely based on client feedback Experience in customer service Team player able to pass issues onto appropriate parties, or escalate when necessary Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary Qualifications & Skills: Bachelor’s Degree 2+ years of experience Experience within the video game industry Ability to problem solve Prior integration experience Clear written and verbal communication skills Strong customer service/interpersonal skills General Integration knowledge Must be able to immediately handle a significant workload and effectively prioritize projects with high degree of autonomy Effective time management skills and excellent attention to detail Proven track record of successfully managing multiple priorities including effectively prioritizing a significant workload Need to understand specific client needs and problem solve appropriately Nice to Have: Multilingual proficiency Experience with web or game programming (Unreal, Unity), or higher education in computer science Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Junior/Integration Manager, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Europe; United Kingdom Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote. Contract: Full-time, permanent. Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.   As our Senior HLR/HSS Specialist, you are the guardian of our subscriber data and the architect of our roaming efficiency. You won't just manage databases; you will own the life-cycle of HSS/HLR templates that allow our MVNO to scale globally. Your expertise in Profile & Template Engineering is critical to our success in maximising COGS and margin through sophisticated Steering of Roaming (SoR) and Sponsor Roaming integrations. Your main responsibilities will be: Design and maintain HLR/HSS subscriber templates, ensuring precise configuration of roaming profiles, APN/PDN contexts, and Camel/Diameter triggers. Collaborate with roaming partners to implement and refine SoR logic within the HLR/HSS, ensuring subscribers attach to preferred networks based on cost and quality. Lead the technical deployment of Full MVNO profiles, managing specific QoS profiles and addressing (GTs, APNs) required for independent network operations. Act as the primary technical point of contact for our System Integrators, auditing HLR/HSS configurations, reviewing change requests, and ensuring alignment with the 2026 roadmap. Define and monitor critical HLR/HSS KPIs, including Location Update (LU) success rates and Diameter Transaction per Second (TPS) limits. What you’ll need: Deep technical mastery of MAP (SS7) and Diameter (S6a/S13) protocols; additional experience with VoLTE Roaming (S8HR) or SMSoIP rollout is a significant advantage. Subscriber Mapping: Extensive experience with HLR, HSS, and UDM (User Data Management) in a multi-tenant or MVNO/E environment. Practical experience with Multi-IMSI applets and the logic required to manage roaming through Sponsor IMSIs. A solid understanding of GSMA IREG (IR series); familiarity with TADIG (TD series) and how HSS/HLR templates impact billing/settlement is preferred. A "detective" mindset for troubleshooting complex signalling failures using tools like Wireshark or roaming-specific platforms (e.g., Mobileum, Roamware, or SIGOS). Proven ability to manage technical projects with external System Integrators and roaming partners under tight deadlines. Bonus Points Experience with 5G Unified Data Management (UDM) and Authentication Server Functions (AUSF). Knowledge of Cloud Native Network Functions (CNF) and containerised core deployments. Scripting skills (Python/Bash) for automating provisioning audits or log parsing. If you are interested in this position, please apply via the link. Why People Join Us We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £75000 – £110000 📍 Ireland: €64,800 – €93,150 📍 Western/Northern Europe (Germany, France, Austria): €54,800 – €152,950 📍 Southern Europe (Spain, Portugal, Italy, Greece): €44,000 – €96,600 📍 Central & Eastern Europe (Czechia, Hungary): €52,296 – €101,568 📍 South-Eastern Europe / Balkans (Romania, Serbia, Bulgaria): €50,000 – €103,235 Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨

Location: British Columbia Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications & Skills: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Experience in the gaming industry is required. Payments or fintech industry experience is a plus. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. The listed range is specific to British Columbia and varies based on factors such as location and experience.

О РОЛИ Ищем инженера для развертывания и оптимизации облачной инфраструктуры на AWS. Основной фокус — внедрение принципов GitOps, обеспечение безопасности и создание отказоустойчивых CI/CD конвейеров для международного B2B продукта. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Infrastructure as Code: Развертывание и обслуживание облачной среды AWS с использованием Terraform. — GitOps: Внедрение методологии GitOps для управления состоянием приложений и инфраструктуры. — CI/CD: Разработка и поддержка пайплайнов для автоматизированной сборки и тестирования. — Automation: Автоматизация рутинных процессов развертывания и администрирования. — Security: Обеспечение и контроль безопасности облачных ресурсов. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: От 3 лет в ролях DevOps, SRE или Platform Engineer. — Cloud: Практический опыт работы с сервисами AWS. — Tools: Уверенное владение Terraform, Kubernetes и Helm. — OS & Scripting: Глубокие знания Linux и написание скриптов на Bash. — Networking: Понимание основ TCP/IP, DNS и протоколов HTTP/S. БУДЕТ ПЛЮСОМ — Навыки работы с ArgoCD или Flux. — Опыт с распределенными системами (Kafka, RabbitMQ, Redis Cluster). — Использование инструментов масштабирования (Karpenter / Cluster Autoscaler). — Навыки программирования на Python или Go. ЧТО МЫ ПРЕДЛАГАЕМ — Работа в сильной международной технической команде. — Полная свобода в выборе локации (кроме РФ/РБ). — Прозрачные перспективы карьерного и профессионального роста.

О РОЛИ Ищем опытного инженера для работы в DataDev. Основной фокус — поддержка и развитие инфраструктуры, автоматизация CI/CD пайплайнов и эксплуатация сложных MPP-систем. Нам важен глубокий опыт администрирования баз данных и понимание сетевых моделей Kubernetes. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Automation: Разработка скриптов и средств мониторинга на Python/Golang, автоматизация рутинных процессов. — CI/CD: Разработка и поддержка пайплайнов, подготовка deployment-приложений для кластеров. — Infrastructure: Настройка, мониторинг и оптимизация MPP-систем (GreenplumDB/ArenadataDB). — Incident Management: Решение типовых задач и обработка инцидентов совместно с архитекторами. — Knowledge Base: Наполнение базы знаний и документирование технических решений. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: 5+ лет в DevOps/System Administration (Linux). — Kubernetes: Понимание сетевых (CNI, Ingress, Istio) и сторадж-моделей (CSI). — Stack: Уверенная работа с Ansible, Docker, Git и брокерами сообщений (Kafka, Rabbit, Redis). — Database Expert: Опыт эксплуатации Greenplum/ArenadataDB (backup/restore, gpupgrade, мониторинг). — Networking: Твердое понимание TCP/IP, UDP, NAT, DNS и HTTP. — Clouds: Опыт работы с VK Cloud, YandexCloud, OpenStack или AWS. ЧТО МЫ ПРЕДЛАГАЕМ — Полностью удаленный формат работы. — Масштабные задачи на стыке Big Data и системной инженерии. — Работа в команде экспертов с прозрачными процессами.

Location: Paris Workplace: OnSite ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM Our Corporate teams support the company’s performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo’s Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo’s success. ROLE - You are responsable of Level 1 and Level 2 IT tasks (such as preparing computers for new joiners, troubleshooting software and hardware issues, etc..) - You help ensure IT Services delivers the best employee experience in relation to employees support, deployments, infrastructure, and day to day IT activities - You maintain core IT systems and operations, including operating systems, security tools, applications - You track and maintain hardware and software inventory - You ensure meeting rooms and VC systems are functioning properly - You update and document the current IT procedures - You contribute to IT projects and improvements PROFILE - You are passionate about IT and technology, with proven experience in a similar role or in a fast-growing environment - You have a modern approach to IT management (Cloud, SaaS, Google Workspace, etc.) - You provide excellent customer service and have strong communication skills in English and French - You are able to identify recurring issues and evaluate opportunities to automate them - Experience with AI tools or technologies is a plus OUR STACK - Google Workspace - Slack - SaaS Management/Asset Tool/Ticketing - MDM : Jamf (Mac & Iphone) & Intunes (PC Windows & Android) - SSO, SAML : Okta - Cisco Meraki (LAN, WIFI, Firewall) - VC Systems : Polycom/Logitech - Hardware: 85% Apple, 15% Windows BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring remote across the west coast — we also have offices in San Francisco and Seattle We're building a tool that makes content creation accessible for everyone, from individual creators to Fortune 500 enterprises. We're looking for people who are deeply versed in the Runway product and can take a strategic and creative view to Enterprise Support. If that's you, read on! WHAT YOU’LL DO - Manage customer inquiries across email, chat, Slack, focusing on complex cases requiring human judgment - Provide technical and creative support to enterprise customers via written communication and calls - Investigate technical issues and create detailed bug reports that save engineering time - QA test AI support automation for quality and accuracy - Partner with Customer Success on enterprise implementation and adoption, and collaborate cross-functionally with Product and Engineering teams - Stay current on product updates by actively using Runway - Contribute to knowledge base, documentation, and process improvements - Identify systemic issues from ticket patterns and calls, and proactively suggest improvements and operate autonomously - you know when to escalate vs. own a problem through resolution WHAT YOU’LL NEED - Experience with a mix of video editing, content creation, creative workflows, or generative AI tools - 3-5+ years in customer-facing technical roles (support, solutions engineering, CSM, technical account management) - Proven track record handling enterprise customers and complex escalations - History of working autonomously with minimal supervision - Examples of process improvements or systems you've built FOR YOUR APPLICATION: During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built - and that starts now! As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Build a Custom Runway Workflow: 1. Sign up for a free Runway account (no payment required) 2. Review these resources: 1. Tutorial https://academy.runwayml.com/workflows/using-workflows 2. Guide https://help.runwayml.com/hc/en-us/articles/45769159004691-Building-your-first-Workflows 3. Build a workflow based on your own creative idea or theme. 1. Your workflow should include at least 3 steps 2. Think about a real creative problem someone might solve with Runway 4. Submit in the application: 1. Screenshot of your completed workflow 2. Brief description (3-4 sentences): What's your creative concept? What does your workflow accomplish? Who would use this? Note: Free accounts can build workflows but can't run them - that's fine! We want to see your ability to learn the product and think creatively about how customers might use it. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Berlin, Germany Workplace: remote ABOUT YOU   The ideal candidate will be responsible for managing RDBMS and NoSQL solutions, optimizing performance, implementing replication and high availability, and providing support to development teams.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Manage RDBMS and NoSQL solutions Ensure database performance, scalability, high availability, and disaster recovery across environments deployed on bare-metal servers and virtual machines Implement and manage replication сhains, partitioning / sharding, backups Assist development teams in creating, optimizing, and problem solving with RDBMS and NoSQL solutions Troubleshooting Drive automation using Terraform, Puppet, and custom tooling for infrastructure and database lifecycle management Qualifications 5+ years of experience as a Database Administrator Bachelor's Degree or equivalent experience in Computer Science, Technology, or a related field of study Expert-level experience with at least one of MySQL, PostgreSQL Familiarity with other RDBMS or NoSQL solutions Strong knowledge of SQL (DDL, DML, DCL) Experience with AWS or GCP cloud platforms Proficiency in Linux Excellent interpersonal and communication skills, with the ability to convey technical information to non-technical stakeholders Strong analytical and problem-solving abilities English language proficiency at B2 level or higher A plus if: Experience in scripting, automation, and Infrastructure-as-Code (IaC) tools (e.g., Terraform, Puppet, Bash/Python) Team management experience Familiarity with observability tools like Datadog, Prometheus, Grafana, or Zabbix Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Security Engineer you will identify and drive impactful projects to improve the security of Figma’s product, platform, and IT systems. We are hiring for multiple teams within Security Engineering: AI Security, Platform Security, Product Security, and Anti-Abuse. This is a remote first role. You will partner closely with teams across the company and focus on systemic security improvements and risk reduction. You will also participate in operational security responsibilities like security reviews, consulting, vulnerability triage, and security incident response. Examples of what you may work on across teams: AI Security Perform technical security assessments, code audits, and design reviews for new AI infrastructure, platforms, and products. Design and develop technical solutions to secure AI models, tooling, debugging workflows, and data pipelines. Advocate for secure practices across Figma’s AI infrastructure, platforms, and data systems. Build the next generation of internal AI-powered access insights and security tooling. Help run penetration testing and offensive security exercises against Figma’s AI infrastructure, platforms, and products. Platform Security Perform technical security assessments, code audits, and design reviews for changes to Figma’s cloud and corporate infrastructure. Design and develop solutions to prevent or mitigate cloud and corporate security risks. Advocate for secure practices within Figma’s cloud and corporate infrastructure. Build platforms and tooling to detect and respond to infrastructure and corporate security threats. Product Security Perform technical security assessments, code audits, and design reviews for new product features. Design and develop solutions to prevent or mitigate product security vulnerabilities. Advocate for secure development practices across Figma’s products and services. Help run penetration testing, offensive security exercises, and support our bug bounty program. Help respond to product security incidents. Anti-Abuse Design and build technical systems to prevent spam, fraud, and abuse. Partner closely with product teams to identify and address potential abuse vectors. Develop new signals and improve the use of existing signals to detect abusive behavior. Help respond to spam, fraud, and abuse incidents. This is a full-time role that can be held from one of our US hubs or remotely in the United States. We’d love to hear from you if you have: 5+ years of proven engineering experience working in either a Security Engineering or a Software Engineering role. In the case of the latter, some security experience is preferred. Strong security judgment in threat modeling and risk prioritization and/or strong technical judgment in designing and building maintainable, scalable systems. Proficiency in at least one general-purpose coding language. Strong communication and interpersonal skills, with demonstrated experience collaborating across functions. While not required, it’s an added plus if you also have: Subject matter expertise in Application Security, Cloud Security, Corporate Security, Data Access Governance, and/or IAM (Identity and Access Management). Demonstrated ability to make hard prioritization decisions in security controls. At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. #LI-Remote Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

О РОЛИ (ABOUT THE ROLE) Ищем ключевое техническое лицо для взаимодействия с мерчантами. Вы будете сопровождать клиентов на всех этапах: от онбординга и настройки API до пост-релизного саппорта. Это роль на стыке клиентского сервиса и технической экспертизы в области криптоплатежей. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Integration Support: Сопровождение интеграций мерчантов, помощь в настройке платежных потоков и API. — Technical Consulting: Консультирование клиентов по работе кошельков, webhooks и функционалу дашбордов. — Coordination: Синхронизация работы внутренних команд для решения технических запросов мерчантов. — Client Success: Обеспечение стабильной работы сервиса после запуска и оперативное решение возникающих проблем. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: 2+ года в сферах Payments, Fintech, Crypto или PSP. — Техбаза: Понимание платежных циклов (deposits / withdrawals), опыт работы с API и webhooks. — Compliance: Понимание процессов KYC/KYB и основ комплаенса. — Инструментарий: Уверенная работа с CRM, Jira, Confluence и мессенджерами (Slack/Telegram). — Languages: Свободный уровень владения английским (C1) и русским (C1) языками. БУДЕТ ПЛЮСОМ — Опыт работы с блокчейн-сетями (BTC, ETH, TRON). — Понимание процессов крипто-фиатной конвертации. — Опыт в high-risk индустриях (iGaming, Forex).

О ПРОЕКТЕ StarTribe — часть крупного международного холдинга с 10-летней историей. Мы разрабатываем высоконагруженные IT-продукты для мировых брендов. Сейчас мы усиливаем команду безопасности для тестирования внутренних и публичных приложений собственной разработки. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Pentesting: Проведение глубоких тестов веб-приложений (White/Grey/Black box). — Remediation: Подготовка конкретных рекомендаций по устранению уязвимостей. — Collaboration: Тесное взаимодействие с разработчиками для внедрения Security Best Practices. — DevSecOps: Участие в разработке внутреннего инструментария и автоматизации проверок. — Mentoring: Помощь коллегам и развитие экспертизы внутри команды. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: 4+ года в области AppSec и тестирования безопасности веб-приложений. — Инструментарий: Экспертное владение Burp Suite и другими средствами анализа (Manual & Auto). — Коммуникация: Умение аргументированно доносить риски до бизнеса и находить компромиссы с Dev-командами. — Стек: Понимание специфики безопасности Node.js и PHP (дополнительно .NET / Go). БУДЕТ ПЛЮСОМ — Сертификации уровня OSCP, OSWE или Burp Suite Certified Practitioner. — Активное участие в CTF, наличие рейтинга на HackTheBox. — Наличие подтвержденных Bug Bounty репортов. УСЛОВИЯ И БЕНЕФИТЫ — Оформление: Официальный контракт по ТК Кипра. — Релокация: Частичная компенсация аренды жилья и корпоративная мобильная связь. — Бонусы: Годовой бонус по результатам, 4 дополнительных Day Off в году. — Life Quality: Корпоративное питание, спорт, мероприятия для семей и активности для детей. — Развитие: Скидка 50% на SkyEng, поддержка образовательных инициатив.

Location: Remote - US About the Job: Software powers the world, and LaunchDarkly empowers all teams to deliver and control the best software. As an Senior Infrastructure Engineer on the IDE team, you'll help us build, automate, and improve the systems that keep LaunchDarkly running at scale. Our platform serves over twenty trillion feature flags daily across a global AWS footprint. The IDE team owns the infrastructure layer — networking, compute, CI/CD, databases, observability — and we're looking for someone who wants to make that layer increasingly self-service and automated. You'll write software that replaces manual processes, build tools that help other engineers move faster, and contribute to a culture where operational toil is treated as a bug to be fixed, not a fact of life. As part of our you-build-it-you-run-it culture, all engineers participate in an on-call rotation. Responsibilities: Automate infrastructure provisioning, deployment, and operational workflows Build and improve internal tools and platforms that make other engineers more productive Manage and evolve our AWS infrastructure using Terraform Participate in on-call rotations and turn incident patterns into permanent fixes Collaborate with product engineering teams to understand their infrastructure needs and reduce friction Identify repetitive operational work and replace it with software Qualifications: 8+ years of professional software engineering experience Familiarity with AWS (you've used it; you don't need to have memorized every service) You write code to solve problems — not just configuration, but actual software when the situation calls for it You're curious about how things work and willing to learn new tools quickly A commitment to working in a communicative and collaborative environment You hold yourself and others to a high bar when working with production systems You value code quality, automated testing, and engineering best practices Nice to have (but not required): Experience with Terraform or similar Infrastructure-as-Code tools Experience with CI/CD systems (GitHub Actions, Jenkins, etc.) Familiarity with containers and Kubernetes Experience with observability tools like Datadog Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** Zone 3: All other US locations - $ 163,000 - $224,070 * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .