Location: Home based - Worldwide
We have opened several senior/staff Security Operations Engineer (SOC) positions, creating a new team reporting to the CISO. We are looking for a range of experience in these positions - at the high end we are looking for deep experience defending highly contested critical assets and high-value cyber targets against advanced persistent threats and state-level actors. We have more junior roles for exceptional individuals with a proven personal interest an engagement in cyber attack and defence, and outstanding academic and career performance even if experience is limited.
Our goal is to build an entirely new level of assurance and observable rigour into the open source supply chain. We have our own estate to monitor, but more broadly our goal is to raise the robustness of the entire global Ubuntu estate through the work of this team.
The Security Operations (SecOps) team is responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure and build processes. They are responsible for assuring the security and integrity of our own infrastructure and product deployments. They design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. The team will also contribute ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attack.
The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies.
What you will do in this role:
Implement and evolve Canonical's SecOps security standards and playbooks
Analyse and improve Canonical's security architecture
Evaluate, select and implement new security tools and practices
Identify, contain and guide the remediation of security threats and cyber attacks
Grow the presence and thought leadership of Canonical SecOps practice
Contribute to open source threat intelligence initiatives
Drive threat modelling, table top exercises and other SecOps practices across Engineering, IS and Canonical
Develop Canonical SecOps learning and development materials
Publish blog posts, whitepapers and conference presentations
Identify, implement and track SecOps KPIs
Plan and deliver SecOps work in the framework of Canonical's agile engineering practice
Work with Security leadership to present information and influence change
What we are looking for
An exceptional academic track record
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above-and-beyond expectations
Deep personal motivation to be at the forefront of technology security
Expertise in threat modelling and risk management frameworks
Knowledge of security architecture and market-leading security tools
Experience contributing to, and consuming, threat intelligence feeds
Experience in security risk management frameworks such as NIST CSF
Experience with security standards such as ISO 27001
Optional things we value
Experience in a security operations team or a security operations centre (SOC)
Experience in offensive or defensive security teams with hands-on ability
Experience with state-actor and other advanced persistent threats
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Office Based - Toronto, Canada
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Location:
This is an office based role.
We expect the suitable candidate to be based in Toronto as you will be required to work on-site at our lab.
We are hiring a MAAS Systems Engineer to focus on building tooling to increase data center operational efficiency. As a MAAS Systems Engineer in Canonical, you will be responsible for the day-to-day management and operations of our lab in the Toronto area, which we use for Ubuntu server certification of US based silicon and server designs. You'll write and use software that deploys and configures servers and network switches, and solve difficult design problems related to doing this well and fast at scale. You will work with a mixture of hardware: cutting edge new silicon that Kernel Team and Partner Engineering teams work on to make them run Linux extremely well, as well as established hardware to make sure new versions of Ubuntu are smooth and fast. This role is a combination of software engineering focusing on reliable automated hardware commissioning and deployment, as well as testing, troubleshooting and experimentation focusing on improving reliability and performance of our software. You don't need to be an expert in all of these areas, but you need to be a good software engineer who is curious about complex distributed systems to succeed in this role. If you love hacking in your home lab, have good Python skills, and are curious about data centre hardware, you will love this opportunity.
This role entails
Use your Python development skills to develop the Metal as a Service (MAAS) software to work with a large variety of server and network hardware.
Actively expand MAAS functionality by creating integrations with testing and scheduling software such as Testflinger.
Contribute improvements and fixes to Testflinger.
Remotely operate a fully automated server lab with the latest server and network silicon from leading vendors, making sure it remains available to other teams.
Improve and extend hardware and network monitoring through automation.
Collaborate with other MAAS engineers, as well as data centre hardware specialists, teams responsible for certifying hardware for Ubuntu, kernel engineers and other teams who use the hardware lab.
What we are looking for in you
STEM Bachelor’s degree, preferably in Computer Science or Software Engineering
Curiosity to find out why some systems misbehave, and drive to figure out how to make them behave
Python programming experience
Linux Administration experience
Ability to communicate clearly and effectively in English
Ability to work with a globally distributed team of passionate engineers
An exceptional academic track record from both high school and preferably university
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Mix of Rack and Virtual systems experience
Troubleshooting skills
Systematic approach to testing
Love for performance engineering
Data centre operations experience
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-hybrid
Location: Office Based - Toronto, Canada
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Location:
This is an office based role.
We expect the suitable candidate to be based in Toronto as you will be required to work on-site at our lab.
We are hiring a Data Center Infrastructure Engineer to build and maintain MAAS test labs. As a Data Center Infrastructure Engineer in Canonical, you will be responsible for the day-to-day management and operations of our lab in the Toronto area, which we use for Ubuntu server certification of US based silicon and server designs. You'll use software that deploys and configures servers and network switches to operate the data centre and update its configuration, make sure the hardware and cabling is perfectly organised and inventoried, handle hardware deliveries and their onboarding and commissioning. You will work with a mixture of hardware: cutting edge new silicon that Kernel Team and Partner Engineering teams work on to make them run Linux extremely well, as well as established hardware to make sure new versions of Ubuntu are smooth and fast. We run our data centres using software-driven operations, and you need to be familiar with Python software development to be effective in this role. If you love hacking in your home lab, have good Python skills, and are curious about data centre hardware, you will love this opportunity.
The role entails
Operate a fully automated server lab with the latest server and network silicon from leading vendors, remotely and while on-site, making sure it remains available to other teams.
Maintain accurate inventory and layout of the hardware in the data centre.
Receive, install and configure new hardware.
Actively exercise MAAS functionality by using integrations with testing and scheduling software such as Testflinger. Report issues and assist in troubleshooting.
Use your Python development skills to enhance software-driven operations of the data centre.
Improve and extend hardware and network monitoring through automation.
Collaborate with other MAAS engineers, other data centre hardware specialists, teams responsible for certifying hardware for Ubuntu, kernel engineers and other teams who use the hardware lab.
What we are looking for in you
STEM Bachelor’s degree, preferably in Computer Science or Software Engineering
Excellent organisational skills
Attention to detail
Data centre experience
Linux Administration experience
Python programming experience
Ability to communicate clearly and effectively in English
Ability to work with a globally distributed team of passionate engineers
An exceptional academic track record from both high school and preferably university
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Troubleshooting skills
Systematic approach to testing
Love for performance engineering
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-hybrid
Location: Home based - Worldwide
You will work across the full Linux stack from kernel through networking, virtualization and graphics to optimise Ubuntu, the world’s most widely used Linux desktop and server, for the latest silicon.
Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware.
This is an excellent opportunity for someone who wants to have a meaningful impact on the adoption of Linux across multiple industries. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across server, desktop and IoT technologies. Canonical offers a fun, fast-paced team environment and a career full of learning and development opportunities.
Location: This is a Globally remote role
What your day will look like
Design and implement the best Ubuntu integration for the latest IoT desktop and server-class hardware platforms and software stacks
Work with partners to deliver an optimised, first class Ubuntu experience on their platforms
Take a holistic approach to the Ubuntu experience on partner platforms with inputs on technical plans, testing strategy, quality metrics
Participate as technical lead on customer engagements involving complete system architectures from cloud to edge
Help our partners integrate their apps, SDKs, build device OS images, and optimize applications with Ubuntu Core, Desktop and Server
Work with the most advanced operating systems and application technologies available in the enterprise world.
Joining Canonical, you will partner with bright minds from all over the world, and work with an exciting set of new technologies in a fast growing company with a truly unique and ambitious vision to build a better platform with free software. You will work with customers on exciting IoT, desktop and server platforms and technologies, built to support different verticals: from robots to data centers, from telco to retail, as well as automotive.
What we are looking for in you
You love technology and working with brilliant people
You have a Bachelor’s degree in Computer Science, STEM or similar
You have experience with Linux packaging (Debian, RPM, Yocto)
You have experience working with open source communities and licences
You have experience working with Python, C, C++
You can work in a globally distributed team through self-discipline and self-motivation.
Nice to have
Experience with server technologies, including UEFI firmware, GPU computing, RDMA/Infiniband and virtualization stacks
Experience with graphics stacks
Good understanding of networking - TCP/IP, DHCP, HTTP/REST
Basic understanding of security best practices in IoT or server environments
Good communication skills, ideally public speaking experience
IoT / Embedded experience – from board and SoC, BMCs, bootloaders and firmware to OS, through apps and services
Experience working with CI automation platforms such as GitHub
Experience with performance benchmarking and profiling
Some experience with Docker/OCI containers/K8s
What we offer you
Learning and development opportunities
Annual compensation review
Recognition rewards
Annual leave
Priority Pass for travel
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Remote
Automattic, the tech powerhouse behind
WordPress.com
,
Jetpack
,
Tumblr
, and
WooCommerce
, is looking for the world’s best systems engineers. On our Systems team, you’ll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each month—from
30 private data centers
in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world.
As part of a small and vertically integrated team responsible for a huge setup, you’ll have a unique opportunity to participate in all aspects of the management of our infrastructure, including:
Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures;
Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party services where necessary;
Ensuring our services are safe and secure for both our users and employees through a combination of proactive monitoring and enforcement, real-time response, and maintaining data integrity/backups to allow recovery from disasters;
Removing as much friction as possible between Automattic developers and their goal of shipping software. When there are questions, we provide answers—usually in a matter of minutes, sometimes seconds;
Here's a real-time traffic map. Each color represents an Automattic data center:
http://automattic.com/automattic-data-centers
The Systems Engineer position might be a good fit if you:
Have maintained large Nginx setups with advanced routing configuration, load balancing, reliable performance and high availability;
Have run very large MySQL/MariaDB deployments while maintaining an unparalleled level of performance, uptime and data integrity;
Have experience running and debugging PHP applications at scale;
Understand the relationship of these services with the lower level systems stacks - filesystems, network, memory management, kernel internals, etc;
Have deep operational and maintenance experience with very large and complex public facing web hosting systems;
Can autonomously architect, prototype, and maintain solutions to different problems and hosting requirements;
Possess extreme attention to detail and strive for unparalleled operational excellence;
Are open and available for a 2-3 week post-COVID travel per year to meet up with your teammates in person.
Want to know more about how we do things? Watch:
We are looking to expand our team and aim to reflect and expand on the diversity of Automatticians currently working with us. At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking.
Salary range: $120,000-$180,000+ USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.
We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Cyprus
Workplace: hybrid
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
About the role
We're looking for a Linux Administrator to join our Infrastructure team, responsible for building, operating and continuously improving all of our infrastructure services — from core services to observability and private clouds.
Our infrastructure supports the stable operation of a large-scale trading platform and includes 2,000+ virtual machines and 300+ physical servers, running predominantly on Ubuntu. The stack ranges from core services like LDAP, PowerDNS and NTP, to an observability stack (Prometheus, Thanos, Loki, Grafana, Jaeger) and private clouds based on OpenStack and Kubernetes, as well as services such as GitLab, Artifactory and Vault.
You’ll work in a team of experienced infrastructure engineers, using Scrum and Agile practices, with two-week sprints and a strong focus on automation, reliability and continuous improvement.
The position is hybrid, with 3 days per week from our office in Limassol or Larnaca, with a flexible start time — anytime before 12:00 pm EET/EEST.
Why this role?
You’ll be part of the team responsible for the production environment behind products used by millions of users, working directly with development teams, helping them troubleshoot infrastructure-related issues and keep their services running reliably in production.
It’s a good fit for an engineer who enjoys troubleshooting, automation and making infrastructure more reliable and scalable, rather than simply maintaining servers.
Tasks
Oversee various services and associated infrastructure components, including DNS, Gitlab, Artifactory, Vault, Loki, Prometheus etc;
Perform day-to-day operational tasks such as upgrades, CVE patching, backup and restore, security scans, and monitoring;
Design, configure, maintain and troubleshoot Linux systems across different environments, including bare metal, virtual machines and containers.
Resolve incidents, provide support coverage, categorize issues, conduct post-mortems, and perform root cause analysis;
Manage and support private clouds (Openstack and Kubernetes);
Ensure environments are stable and adhere to availability SLAs;
Work towards reducing operational effort;
Automate repetitive operational tasks and continuously reduce manual effort;
Collaborate with development teams to troubleshoot infrastructure-related issues in production;
Keep infrastructure documentation and operational procedures up to date;
Engage in constant upskilling to stay updated with industry best practices.
Requirements
3+ years of professional experience as a Linux System Administrator, DevOps Engineer, or Site Reliability Engineer, with a focus on infrastructure.
Extensive experience in designing, building, configuring, and troubleshooting Linux servers across various environments (bare metal, container, cloud);
Experience with Linux server configuration, maintenance and troubleshooting in production.
Understanding of process control, logging and Linux service management.
Experience with infrastructure services such as Vault, Artifactory, DNS and similar platform components.
Proficiency with automation tools such as Chef, Ansible, or Salt;
Experience with Docker, Kubernetes and containerized environments;
Experience with monitoring and log aggregation tools like Grafana, ELK, or Graylog;
Experience in deploying and maintaining systems on cloud solutions such as OpenStack, VMware, Proxmox, or public cloud platforms such as AWS, GCP, Azure.
Skilled in scripting languages such as Bash and Python;
Familiarity with configuring various servers and databases, including Apache Tomcat, Nginx, MySQL DB, PostgreSQL, Kafka, RabbitMQ, etc;
Experience with DevOps tools and CI/CD workflows.
At least C1 in Russian and B1 in English.
Nice to have
Hands-on experience with Kubernetes, including troubleshooting workloads and cluster-related issues.
Hands-on experience with OpenStack, including deployment, configuration, maintenance or troubleshooting of private cloud environments.
Hands-on experience with Chef.
Experience with GitLab CI/CD, Jenkins or GitHub Actions.
Experience working with fintech/trading, or other high-load and mission-critical systems.
We offer
Hybrid work model in our brand-new offices (Limassol or Larnaca).
Health insurance and mental health services.
13th salary and 21 vacation days per year.
Sick leave without medical certificate: 3 days per quarter.
Catered breakfast and lunch at the office.
Tuition reimbursement (kindergartens/schools).
Onsite Gym.
Corporate events and workshops.
Bonuses for special events (e.g., child's birth).
Birthday and anniversary gifts.
Company-provided laptop.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering a variety of products and language courses, redeemable using the company’s internal currency.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Guatemala City
Workplace: onsite
We are always looking for a bilingual or tri-lingual (Eng/Spn) / Eng/Spn/French) technical support representative with technical training, experience, and education to support our retailers, consumers, and employees.
As a Technical Support Representative, you will be responsible for providing technical assistance and support to retailers utilizing our range of products and services. You will play a critical role in ensuring the smooth operation of computer systems, scanners, printers, and our proprietary money transfer portal, resolving technical issues promptly and efficiently.
Responsibilities and Duties
Take calls from Retailers and Customers experiencing technical issues·
Troubleshoot the issue over the phone·
Log all calls and solutions·
Report reoccurring issues to your supervisor·
Installs, modifies, and makes minor repairs to computer hardware and software systems.·
Resolves tickets·
Installs software and necessary applications for workflow.
Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
Prepares reference material for users by drafting operation instructions
Qualifications and Skills
Excellent problem-solving and troubleshooting skills.
Experience working with computers·
Strong communication skills·
The ability to communicate technical information in an accessible manner to non-technical employees.
A process improvement mindset.
Software maintenance and testing capability.
Basic knowledge of networking principles and operating systems.
Customer-service focus.
Collaborative mindset.
Hands-on problem-solving ability.
High School Diploma
Requirements
85% of English Proficiency
Software and Hardware knowledge
Prior experience in tech support, desktop support, or a similar role.
Customer Service and Tech Support Experience (Must)
Excellent communication skills (written and spoken)
Patient, helpful, empathetic, good listener & professional
Attention to detail and good problem-solving skills.
Experience with remote desktop applications and help desk software. (Desired)
Goals and people oriented
WE OFFER:
Competitive salary
Bonuses
A great and positive workplace
Parking Subsidy
Life and Medical Insurance
Benefits and Discounts
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Location: Home based - Worldwide
The Threat Intelligence Lead will own Canonical’s threat intelligence strategy and execution, including understanding of which cyber threat actors are targeting Canonical, and the use of intelligence on Tactics, Techniques and Procedures (TTP) to better our products and internal cybersecurity controls. You will collaborate with internal stakeholders as well as with the wider cybersecurity community, making sure that Canonical is recognised as a thought leader on open source threat intelligence.
This role will report to the CISO.
You will lead intelligence gathering and development activities on threat actors targeting software supply chains. You'll study attack trends across the wider open source software landscape, report findings to internal security teams, and advise the wider engineering community on the best course of action to detect and mitigate possible threats.
As the publisher of Ubuntu, Canonical products are directly or indirectly present in almost every organisation and household in the world, making them a prime target for threat actors. This team's mission is to help Canonical, and by extension countless community members and companies around the world, secure their software infrastructure.
What you’ll do in this role
Build and own Canonical’s threat intelligence strategy
Build and maintain OSINT research environments
Develop OSINT tradecraft, principals, and techniques
Identify and track targeted intrusion cyber threats, trends, and new developments by cyber threat actors through analysis of proprietary and open source datasets
Collaborate across teams to inform on activity of interest
Coordinate adversary/campaign tracking
Contribute to the wider threat intelligence community, establishing Canonical as a key contributor and thought leader in the space
Work with product and engineering teams to explain cybersecurity threats and advise on mitigation strategies
Work with the OPSEC and IS team to help implement/update security controls prioritising cyber defence
Identify intelligence gaps and propose new tools and research projects to fill them
Conduct briefings for executives, internal stakeholders and external customers
The successful Threat Intelligence Lead will be
An experienced threat intelligence leader (or similar)
Knowledgeable about the current open source threat landscape and computer networking/infrastructure concepts
Highly competent with OSINT tools (e.g., Buscador, Trace Labs OSINT VM, OSINT Framework, Maltego, Shodan, social media scraping tools, etc.)
Able to identify, organise, catalogue, and track adversary tradecraft trends — often with incomplete data
Experienced using threat intelligence data to influence enterprise architecture or product development decisions
An excellent communicator with the ability to clearly articulate and tailor technical content to a variety of audiences
Able to travel twice a year, for company events up to two weeks long
Desired Characteristics
A professional portfolio of OSINT related scripts, tools, or frameworks
Demonstrated involvement in the larger OSINT community (please share relevant links)
Degree qualified, with a bachelor's degree in computer science, information security, or a related field
Certifications in related areas (e.g. GOSI, SANS SEC487 & SEC587, IntelTechniques OSIP, etc)
Experience in a tech company or government/military signal intelligence departments
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Senior Site Reliability / Gitops Engineer
to our Information Systems (IS) team.
This role is an opportunity for an “automation-first” senior technologist
with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Job Summary
The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users.
As an Senior SRE & Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation.
In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.
You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community.
As a Senior Site Reliability / Gitops Engineer you will
Drive the development of automation, Gitops in your team as an embedded tech lead
Closely collaborate with the IS architect to align your solutions with the IS architecture vision
Design and architect services that IS can offer to the organization as products
Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
Provide assistance and work with globally distributed engineering, operations, and support peers
Be given uninterrupted development time to focus on larger projects and automation of manual tasks
Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’
Carry final responsibility for time-critical escalations
What we are looking for in you
A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
A product mindset thriving to develop products rather than solutions.
Python software development experience, with large projects
Experience working with Kubernetes or other container orchestration systems.
Proven exposure to manage and deploy cloud infrastructure with code.
Practical knowledge of Linux networking, routing, and firewalls
Affinity with various forms of Linux storage, from Ceph to Databases
Hands-on experience administering enterprise Linux servers
Extensive knowledge of cloud computing concepts and technologies
Bachelor's degree or greater, preferably in computer science or related engineering field
Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
A willingness to be flexible and able to learn new things quickly
Be inspired by the needs of fast-changing environments
Happy to work within distributed teams
Be passionate and familiarized about open-source, especially Ubuntu or Debian
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
The Canonical Security Operations team is hiring for a Senior or Staff engineer. The Security Operations team is responsible for designing, building, and operating a world-class Security Operations Center, and the successful candidate will provide leadership, mentorship, expertise, and outstanding individual contributions towards those ends.
This role involves aspects of:
Traditional SOC duties - security monitoring, threat hunting, and response.
Security engineering - assessing and protecting Canonical platforms and products.
Software engineering - building custom tools and platforms.
Site reliability engineering - deploying, maintaining, and automating security tools.
We are looking for individuals with engineering and security experience, as well as a history of remarkable achievement. Senior security operations personnel with engineering experience and senior developers with security experience are equally well-suited to this role.
Beyond securing Canonical’s digital estate, this position represents a unique opportunity to contribute to the open source ecosystem. Team members may present at industry conferences, share threat intelligence with the wider community, or publish open source security software.
Junior positions are also available for less-experienced individuals with a compelling academic or professional background.
In this role, you will:
Provide operational and engineering leadership.
Implement and evolve Canonical’s Security Operations Center.
Design and develop security software and platforms.
Monitor for, identify, respond to, and remediate security incidents.
Assess and improve Canonical’s security controls.
Mentor early-career Security Operations engineers.
Plan and deliver work within Canonical's agile engineering framework.
Contribute to open source security.
Publish blog posts, whitepapers and conference presentations.
We are looking for:
An exceptional academic track record.
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path.
10+ years of relevant professional experience
Professional cybersecurity experience, preferably working or leading a Security Operations Center.
Professional engineering experience.
An eagerness to contribute to open source security.
Proficiency in common scripting languages, such as Python and Bash.
Knowledge of Git, GitOps, Infrastructure-as-Code, and common orchestration platforms (e.g., Kubernetes)
Though optional, we value:
Familiarity with security frameworks such as the NIST CSF, CIS CSC, and ISO 27001
Knowledge of security architecture and market-leading security tools.
Experience in a security operations team or a security operations center.
Experience in offensive or defensive security teams with hands-on ability.
Experience with advanced persistent threats.
Proficiency in additional programming languages, such as Golang.
What we offer you:
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
This global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure and build processes. They are responsible for assuring the security and integrity of our own infrastructure and product deployments. They design and implement technical security controls that ensure security threats are automatically identified, contained and remediated. The team will also contribute ideas and requirements for Canonical product security, improving the resilience and robustness of all Ubuntu customers and users subject to cyber attack.
As a leader on cyber security in the company, the SecOps team manager will collaborate with our Organisational Learning and Development team to develop playbooks and facilitate SecOps training across Canonical. They will operate in a wider security organisation, run a high performing security team and improve Canonical's security posture. They will lead initiatives to integrate the team's insights into Canonical's broader software development process.
While this is a management position, we expect managers to be expert practitioners, able to lead by example, contribute at the highest level, and assess work based on their own professional experience and skill. Candidates should have deep, hands-on expertise with a range of open source and proprietary security tooling and practices, which they can integrate into a holistic next generation security solution across the breadth of Canonical's interests.
The SecOps team's mission is not only to secure Canonical, but also to contribute to the security of the wider open source ecosystem. They might share knowledge through public presentations and industry events, and share threat intelligence with the wider community or represent Canonical in sector-specific governance bodies.
This role reports to the CISO.
What you will do in this role:
Hire and mentor a team of outstanding technical security professionals
Define Canonical's SecOps security standards and playbooks
Own and drive the architecture and design of the SOC
Analyse and improve Canonical's security architecture
Evaluate, select and implement new security tools and practices
Identify, contain and guide the remediation of security threats and cyber attacks
Grow the presence and thought leadership of Canonical SecOps practice
Contribute to open source threat intelligence initiatives
Drive threat modelling, table top exercises and other SecOps practices across Engineering, IS and Canonical
Develop Canonical SecOps learning and development materials
Publish blog posts, whitepapers and conference presentations
Identify, implement and track SecOps KPIs
Plan and deliver SecOps work in the framework of Canonical's agile engineering practice
Work with Security leadership to present information and influence change
What we are looking for
Proven track record of mitigating with advanced threat actors and nation state threats
Expert technical understanding of SOCs from the ground up
In depth knowledge of SOC architecture and design including strategies for logging, firewalls, network segmentation, honeypots etc
Someone who understands how the SOC works not just how to use it
Expert in Linux security
Ability to define, implement, automate and measure effective incident response playbooks
Knowledge of security architecture and market-leading security tools
Experience contributing to, and consuming, threat intelligence feeds
Experience in security risk management frameworks such as NIST CSF
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above-and-beyond expectations
Deep personal motivation to be at the forefront of technology security
Leadership and management ability
Excellent business English writing and presentation skills
Confidence to report security performance metrics with accountability for accuracy and completeness
Optional things we value
Experience in offensive or defensive security teams with hands-on ability
Experience with open source security tools
Experience with security standards such as ISO 27001
Experience with security posture management of corporate endpoitns
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
This is a general selection process for software engineers focused on virtualisation and container technology - from the kernel through userspace. Apply here if you are an exceptional Go, Rust, or C/C++ software engineer and want to work on next-generation open source VMM or container technology, or related open source networking and storage.
Container, virtualisation and cloud infrastructure have become essentials of modern software deployments. We invest in open source related to application isolation, workload orchestration, system or OCI containers, micro service architecture or cloud infrastructure.
Here are some examples of projects under way at Canonical.
RustVMM has great potential as a new hypervisor for Linux. We are building a team to work on this, with an emphasis on performance, security and operability. Work in Rust and bring your expert knowledge of VMM and related kernel networking and storage capabilities.
Docker images are easy to make and publish on Docker Hub and other registries, but the quality, consistency and security maintenance of those images is broadly very poor. Canonical is in a good position to publish a portfolio of outstanding Docker images. Our Rockcraft team is designing and implementing an elevated Docker image experience for the open source community.
LXD is a modern system container and virtual machine manager that is widely used on Ubuntu, ChromeOS and other Linux platforms. LXD engineering spans the entire software stack from low-level kernel work on namespaces, confinement, security, filesystems, VMMs and networking, to the high level management REST API and CLI.
Members of the Kubernetes product team build MicroK8s for on-rails K8s, and Charmed Kubernetes for more sophisticated integration. We work on K8s itself and on the operations tooling around it.
The OpenStack team deliver Charmed OpenStack, OVN / OVS and Ceph. This work brings cloud platform technologies to large-scale computing environments.
These teams hire system level C/C++, Golang, Rust and Python developers to work on security-critical, performance-critical and mission-critical code, focused on software delivery, containers, security, sandboxing, application orchestration and management. Our teams are motivated to have a meaningful impact on modern cloud computing technologies.
Location
:
we have remote container and virt engineering roles in every time zone.
What you will focus on
Design and specify new features, building consensus on approach
Engage with upstream communities in your area of expertise
Conduct security analysis and reviews to ensure defence in depth
Create and monitor performance benchmarks to optimise your product
Collaborate proactively with a distributed team
Write high quality code to create new features
Debug issues and produce high quality code to fix them
Review code produced by other engineers
Discuss ideas and collaborate on finding good solutions
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above-and-beyond expectations
You have worked on open source virt or container tech
You have experience working in the kernel or very low level system
Professional written and spoken English
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passion, thoughtfulness, and self-motivation
Excellent communication and presentation skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Performance engineering and security experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
This is an exciting opportunity for a software engineer passionate about open source software, Linux, and web services at scale. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing pre-IPO international software company.
Canonical’s engineering team is at the forefront of the IoT revolution and aims to strengthen this position by developing cutting-edge telemetry and connectivity solutions. By integrating reliable, secure, and robust data streaming capabilities into the Snappy ecosystem, we are setting new standards in the industry for ease of development, implementation, management and security.
We are seeking talented individuals to help us enhance our global SaaS services, providing customers with the essential data services needed to build the next generation of IoT devices effortlessly. Our commitment to data governance, ownership, and confidentiality is unparalleled, ensuring our customers can innovate with confidence on top of the globally trusted Ubuntu platform.
Location: This role will be based remotely in the EMEA region.
What your day will look like
Work remotely with a globally distributed team, driving technical excellence and fostering innovation across diverse engineering environments.
Design, architect, and build high-performance APIs to power streaming data services, ensuring seamless integration across teams and products using Python and Go.
Develop robust governance, auditing, and management systems within our advanced telemetry platform, ensuring security, compliance, and operational integrity.
Partner with our infrastructure team to build scalable cloud-based SaaS solutions while also delivering containerized on-prem deployments for enterprise customers.
Lead the design, implementation, and optimization of new features, taking projects from specification to production, ensuring operational excellence at scale.
Provide technical oversight, review code and designs, and set best practices to maintain engineering excellence.
Engage in high-level technical discussions, collaborating on optimal solutions with engineers, product teams, and stakeholders.
Work remotely with occasional global travel (2-4 weeks per year) for internal and external events, fostering deeper collaboration and knowledge-sharing.
What we are looking for in you
You design and architect scalable backend services, messaging/data pipelines, and REST APIs using Go or Python, guiding best practices, technical direction, and system scalability.
You possess deep expertise in cybersecurity principles and proactively address the complex challenges of IoT environments: secure connectivity, data streaming, governance, and compliance.
You bring proven expertise in designing and optimizing systems using:
IAM models, encryption, access control, and compliance frameworks (GDPR, HIPAA) to ensure secure and compliant data handling
Ability to design decentralized data ownership models, ensuring interoperability and governance across domains
Designing high-throughput, low-latency systems for IoT data processing
Data streaming technologies (MQTT, Kafka, RabbitMQ)
Observability tools (OpenTelemetry)
Industrial/engineering data exchange protocols (OPC-UA, ModBus)
You thrive in cross-functional environments, partnering with product teams, engineers, and stakeholders to drive high-impact technical solutions that align with business objectives.
You mentor junior engineers, foster technical excellence, and contribute to a culture of innovation, continuous improvement, and knowledge sharing.
You embrace challenges with an open mind, continuously seeking opportunities to learn, improve, and innovate in a rapidly evolving IoT landscape.
You are familiar with Ubuntu as a development and deployment platform.
You hold a Bachelor’s degree or equivalent in Computer Science, STEM, or a related field.
You are willing to travel up to 4 times a year for internal events.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Nicosia; Limassol
Workplace: hybrid
The Role:
You will contribute to the implementation and maintenance of the organisation's information security program, to ensure that people and information assets are adequately protected. You will also be responsible for assessing and assuring the information security of third-party suppliers and ensuring compliance with the company’s security standards.
The main responsibilities of the position include:
Identifying and addressing security violations and inefficiencies with systems and applications
Conduct due diligence of third-party service providers’ security controls, posture and products, and ensure compliance with Company policies and security posture
Perform security assessments on third-party software and service provides such as cloud services, technology vendors, or any other services outsources to a 3rd party to identify potential risk
Monitoring and seeking assurance on the level of compliance of third-party service providers to ensure the secure supply chains of information systems, identify any information security risks, and improve their information security standards and controls
Work with Legal to ensure third party contracts and service agreements contain adequate information security contractual provisions to protect information and information processing services
Make recommendations for improving controls and practices to reduce risks related to information security
Initiating and promoting activities to foster information security awareness within the company
Main requirements:
BSc/MSc in Information Security or any other related field
Minimum 1-2 years' experience in information security or a similar role
Experience in Information Security Governance and demonstrated ability to develop policies and procedures
Skilled across various areas of Information Security such as operations, physical, network, system and application security
Possess knowledge and understanding of common security frameworks and standards, such as: ISO27001, NIST CSF, NIST 800-53 etc
CompTIA Security+, ISC2 CC, EC-Council CEH – or a relevant certification in matters of cybersecurity and/or ICT will be considered an advantage
Familiar with the European General Data Protection Regulation (GDPR) and Digital Operational Resilience Act (DORA) Regulation
Strong interpersonal, organizational and team working skills
Excellent written and oral communication skills, in both English and Greek language
Ability to work as part of a team
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.
Location: Limassol; Nicosia; Athens; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
As our Senior Platform Engineer, you will join a team who strive to push cloud services to the maximum limit every day using cutting-edge technologies. If you are a highly self-motivated professional who embraces DevOps culture, has experience with AWS services and technologies and is passionate about learning, automating, innovating and working in a highly collaborative environment, we'd like to hear from you!
The main responsibilities of the position include:
Initiate and actively drive the adoption of good patterns, structures and use of technologies for development and operations
Investigate and identify practices and work that can benefit from automation
Monitor and suggest improvements to the existing CI/CD process to increase speed, safety and reliability
Implement and coordinate implementation with the parties involved
Develop and maintain existing /GitLab CI pipeline libraries
Assist developers with setting up CI/CD for their projects and provide support for any issues that may arise
Stay up to date with the latest tools and trends in the industry
Provide senior-level, best practice recommendations and implementations to our Windows, Linux and Kubernetes hosting environments
Function as a mentor to junior team members, providing technical guidance and recommending continued learning opportunities to help them develop
Educate fellow team members as well as Application Development Teams about the platforms used-for and hosted-by our team. Key tools and concepts in this space are: Gitlab, Docker, AWS, Terraform, Istio Service Mesh, Kubernetes , Kafka, ELK
Work with our Security team to remediate high-risk vulnerabilities and ensure the security of our environments are being scrutinised as appropriate for their use case
Offer services related to the above tasks and projects to any of the Companies of the Group as instructed by the Line Manager
Main requirements:
University degree in Computer Science, Engineering, or a similar discipline
7+ years’ experience within the following areas: Cloud ( AWS), Release Pipeline Management, Windows Server Administration, Linux Administration, Certificate Management, PowerShell scripting, Bash/python scripting, Configuration Management and IAC (Ansible/Terraform), DNS, Networking
Enterprise-level Kubernetes experience
Solid Linux administration skills
Commitment to continuous improvement, with a focus on observability, modern application architecture styles, blue-green / canary deployments, CI/CD pipeline management
Ability to self-motivate, study, and stay on-top of emerging technologies and trends, while meeting business deadlines
Experience with tools including: Istio, Prometheus, Grafana, ELK, MSK, New Relic
The following will be considered an advantage:
Familiarity with database concepts
Working experience with at least one cloud provider (preferably AWS)
Experience with Apache Kafka configuration and troubleshooting
Experience with ELK configuration and troubleshooting
Scripting skills (Bash, PowerShell, Python, Go, etc.)
The Hiring Experience: What Awaits You
Show Your Skills – Online Technical Challenge
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.
Location: Athens; Thessaloniki
Workplace: onsite
The Role:
As a Junior Systems Monitoring Officer working within our team, you will be responsible for managing a variety of risks for the company, relating to our systems and the various products we offer to our clients and partners. Using in-house tools and reports, you will monitor and evaluate client behaviour, analyse and evaluate the products we offer, and take initiative to help improve on the current tools, reports and procedures used and followed by the department.
The main responsibilities of the position include:
Monitor the system used by the department and analyse various reports
Conduct reviews and investigations of client activity
Monitor and ensure swift actions are being taken to manage a range of risks
Identify, examine, and report any suspicious activities related to the violation of the Terms and Conditions or the company
Work with other departments to perform daily duties and to achieve common goals
Stay up to date with market and economic developments
Main requirements:
BSc/MSc in Mathematics, Statistics, Economics, or any other relevant field (first or upper second-class honours)
Strong analytical skills
Organised and methodical personality, high attention to detail
Excellent oral and written communication skills in English
Excellent working knowledge of Microsoft Office tools
Ability to work on a well-structured, rotating shift schedule, including weekends
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Test your edge – Aptitude Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.
Location: Athens; Limassol; Nicosia; Thessaloniki; Fully Remote - in other eligible locations
Workplace: hybrid
The Role:
You will join a team working with Observability, Escalations, Post-mortems, Correction of Errors, and other practices that will contribute to the company's goal of cloud resiliency. You will be responsible for driving processes around reliability, best practices, cultural change, and enforcement of these practices.
The main responsibilities of the position include:
Honor and practice the Resiliency pillar of the Well Architected Framework in all tasks and responsibilities
Conduct Chaos Engineering experiments and relevant exercises to improve resiliency and fault-tolerance
Research workloads for migrating to the cloud with minimal disruption and impact
Monitor cloud migration projects to ensure seamless transitions
Design, consult, re-platform, and re-factor the observability of current cloud infrastructure
Coordinate with other IT departments and teams regarding observability for both individual and organizational needs
Regularly assess cloud deployments for compliance with the company’s standards and best practices
Investigate and correct areas where observability is lagging
Stay up to date and provide training on new and current technologies, services, tools, methodologies, and practices
Occasionally participate in service capacity planning, software performance analysis, and system tuning
Mentor colleagues in technical skills and knowledge
Analyze, oversee, and remediate the company’s resiliency
Participate in on-call support 24/7 based on a rotation schedule
Main requirements:
BSc/MSc degree in Computer Science or related field
5+ years of cloud services experience, with at least 3 years on AWS cloud
3+ years of experience in SRE or a similar role
Experience with monitoring, APM, logging, and notification tools
Familiarity with incident, problem and change management procedures and practices
Advanced knowledge of SRE practices and methods
Understanding and practice of Service Levels
Strong troubleshooting skills and the ability to mentor others
Extensive experience with Kubernetes and related technologies, services, and ecosystem
Advanced knowledge of CI/CD, Infrastructure as Code (IaC) concepts and tools, especially HCL Terraform and AWS CloudFormation
Experience with versioning tools like Git
Strong organizational and documentation skills
Exceptional time management and research abilities
Advanced Linux, networking, and scripting skills
The following will be considered an advantage:
Experience with platforms like Kafka (MSK)
Experience with RDBMSs, particularly Postgres and MySQL
Knowledge of scripting languages such as Python or Go
Benefit from:
Attractive remuneration package and perks
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Show Your Skills – Online Technical Challenge
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.
УдалённоМожно работать из любой страны
ОфисOffice Based - Toronto, Canada
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
