Инфраструктура и безопасность вакансии

Задачи: — Владение, развитие и эксплуатация облачной инфраструктуры AWS, включая вычисления, сеть, хранилища и управляемые сервисы. — Проектирование и поддержка инфраструктуры с высокой доступностью, предсказуемой производительностью и финансовой корректностью. — Ведение архитектурных решений на уровне платформы, включая миграции сервисов и изменения среды выполнения (например, Redis → Valkey, EKS → ECS/Fargate). — Обеспечение соответствия инфраструктурных решений требованиям надежности, стоимости и простоты эксплуатации. — Проектирование и поддержка безопасных, повторяемых и наблюдаемых конвейеров развертывания. — Ответственность за надежность системы через планирование емкости, моделирование отказов и управляемые изменения. — Руководство реагированием на инциденты и анализом корневых причин сбоев инфраструктуры. — Участие в дежурствах и постоянное улучшение операционной эргономики. — Создание и поддержка системы наблюдаемости (метрики, логи, трассировка, оповещения). — Обеспечение безопасной конфигурации ресурсов AWS, политик IAM, управления секретами и сетевых границ. — Проактивное выявление и устранение рисков инфраструктуры, связанных с масштабированием, стоимостью или безопасностью. — Тесное сотрудничество с инженерами приложений для понимания ограничений и возможностей платформы. — Внедрение инфраструктурных изменений через практическую реализацию. — Установление стандартов и лучших практик для инфраструктуры, развертывания и эксплуатации. — Наставничество других инженеров платформы и повышение операционной зрелости организации. Требования: — Опыт работы не менее 8 лет в создании и эксплуатации производственной инфраструктуры в облачных средах. — Глубокие знания основных сервисов AWS (EC2, ECS/EKS, VPC, IAM, RDS, ElastiCache, ALB/NLB, CloudWatch и др.). — Понимание контейнеризированных рабочих нагрузок и компромиссов оркестрации. — Опыт проектирования систем с высокой доступностью, отказоустойчивостью и контролируемыми сбоями. — Практический опыт работы с инфраструктурой как кодом (Terraform, CloudFormation или аналогичные). — Способность планировать и безопасно выполнять миграции инфраструктуры. — Опыт отладки реальных инцидентов в продакшене, связанных с сетью, масштабированием или деградацией сервисов. Преимущества: — Опыт эксплуатации инфраструктуры для финансовых систем или других высоконадежных областей. — Опыт масштабирования инфраструктуры в периоды быстрого роста. — Четкие взгляды на наблюдаемость и операционную гигиену, основанные на прошлом опыте. — Опыт упрощения, снятия с эксплуатации или реархитектуры избыточной инфраструктуры. — Уверенность в работе с приложениями на Rails при сохранении инструментальной независимости. Условия: — Удаленная работа (США). — Конкурентная зарплата $190,000 - $200,000 в год, в зависимости от опыта. — Щедрый отпуск и праздничные дни. — Оплачиваемое краткосрочное пособие по нетрудоспособности. — Полное покрытие работодателем медицинской и стоматологической страховки для сотрудников (с возможностью расширенного покрытия за дополнительную плату сотрудника). — Возможность участия в программе ухода за детьми и щедрый декретный отпуск. Компания: inKind — финтех-компания и мобильное приложение, соединяющее рестораны, ищущие финансирование, с клиентами, желающими получить скидки и бонусы. Платформа поддерживает миллионы пользователей и тысячи ресторанов по всей стране, помогая гостям получать вознаграждения за посещение ресторанов и поддерживать ресторанное сообщество. inKind является работодателем, предоставляющим равные возможности, и поддерживает разнообразие и инклюзивность в рабочей среде.

Задачи: — Владение, развитие и эксплуатация облачной инфраструктуры AWS, включая вычисления, сеть, хранилища и управляемые сервисы — Проектирование и поддержка инфраструктуры с высокой доступностью, предсказуемой производительностью и финансовой корректностью — Ведение архитектурных решений на уровне платформы, включая миграции сервисов и изменения среды выполнения (например, Redis → Valkey, EKS → ECS/Fargate) — Обеспечение соответствия инфраструктурных решений требованиям надежности, стоимости и простоты эксплуатации — Проектирование и поддержка безопасных, повторяемых и наблюдаемых конвейеров развертывания — Ответственность за надежность системы через планирование емкости, моделирование отказов и контролируемое управление изменениями — Руководство реагированием на инциденты и анализом корневых причин сбоев инфраструктуры — Участие в дежурствах и постоянное улучшение эргономики эксплуатации — Создание и поддержка сильной наблюдаемости инфраструктуры и сервисов (метрики, логи, трассировка, оповещения) — Обеспечение безопасной конфигурации ресурсов AWS, политик IAM, управления секретами и сетевых границ — Проактивное выявление и устранение рисков инфраструктуры, связанных с масштабированием, стоимостью или безопасностью — Техническое лидерство и сотрудничество с инженерами приложений для понимания ограничений и возможностей платформы — Ведение изменений инфраструктуры через практическую реализацию — Установление стандартов и лучших практик для инфраструктуры, развертывания и эксплуатации — Наставничество других инженеров платформы и повышение операционной зрелости организации Требования: — Опыт работы 8+ лет в построении и эксплуатации производственной инфраструктуры в облачных средах — Глубокий опыт работы с основными сервисами AWS (EC2, ECS/EKS, VPC, IAM, RDS, ElastiCache, ALB/NLB, CloudWatch и др.) — Сильное понимание контейнеризированных рабочих нагрузок и компромиссов оркестрации — Опыт проектирования систем с высокой доступностью, отказоустойчивостью и контролируемыми отказами — Практический опыт инфраструктуры как кода (Terraform, CloudFormation или эквивалент) — Способность планировать и безопасно выполнять миграции инфраструктуры — Опыт отладки реальных производственных инцидентов, связанных с сетью, масштабированием или деградацией сервисов Преимущества: — Опыт эксплуатации инфраструктуры для финансовых систем или других высоконадежных областей — Опыт масштабирования инфраструктуры в периоды быстрого роста — Четкие взгляды на наблюдаемость и эксплуатационную гигиену, основанные на прошлом опыте — Опыт упрощения, снятия с эксплуатации или реархитектуры избыточной инфраструктуры — Уверенность в работе с приложениями на базе Rails при сохранении инструментальной независимости Условия: — Удаленная работа (США) — Конкурентная зарплата $190,000 - $200,000 в год, в зависимости от опыта — Щедрый отпуск и праздничная политика компании — Оплачиваемое работодателем краткосрочное страхование по инвалидности — Полное медицинское и стоматологическое страхование для сотрудников (с возможностью расширенного покрытия за дополнительную плату сотрудника) — Программа поддержки ухода за детьми и щедрый отпуск по уходу за ребенком

Free VPN Planet — это сервис виртуальной частной сети, который предоставляет пользователям инструменты для анонимного серфинга в интернете и обхода локальных блокировок. Мы — полностью распределённая команда, которая создаёт решения для приватности и цифровой свободы, используемые миллионами людей по всему миру. Ищем инженера с опытом в Zabbix/VictoriaMetrics, Ansible, Kubernetes (bare-metal) и глубоким пониманием сетевого стека и VPN-технологий (StrongSwan, WireGuard, Xray и др.). Это роль для тех, кто хочет напрямую влиять на highload-продукт, работающий на стыке безопасности и массового масштаба.

Location: Remote - Global Workplace: Remote About the company Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place. If you’re passionate and motivated by building modern, cloud native and cloud agnostic platforms we invite you to join us to build innovative crypto architectures and advance technologies that will accelerate the delivery of web3 innovations to our users. Responsibilities: - Infrastructure: You will be spearheading the planning and execution of infrastructure deployments, leveraging automation tools and best practices to guarantee a stable and scalable foundation for the platform serving our million users. - Operations: You will be managing day-to-day operations, troubleshooting issues, and optimizing workflows to maintain high availability (HA) and meet service level objectives (SLOs) for the platform. - Feature development: You will be owning backend features that support all our platforms (extension, mobile and desktop). - Interfacing with users: You will be interfacing directly with end-users and developers building on Trust Wallet – supporting them and collecting feedback to inform the direction of the product. - Team building: You will be working with the team to create and foster a culture of raising the bar with each new hire. - AI & DevX: You will leverage AI engineering best practices to boost developer productivity and engineering velocity—standardizing AI-assisted workflows (coding, reviews, debugging, incident response), building/maintaining internal tooling and prompts/guardrails, and measuring impact through delivery and reliability metrics. Qualifications: - Deep experience managing and building with Cloud Platforms (AWS, Cloudflare) - Experience with Kubernetes and adjacent technologies (Istio, Helm Charts) - Experience with infrastructure configuration management (Terraform, Atlantis) - Experience building CI/CD pipelines and accelerating application delivery (GitHub Actions, ArgoCD) - Experience with production observability technologies (Prometheus, Grafana, Sentry) - Hands on Go lang experience (Networking, HTTP, gRPC, OpenTelemetry) - Expertise in implementing SRE principles, focusing on maintaining high availability - Familiar with incident handling and on-call responsibilities - Experience leveraging AI-assisted engineering tools and best practices (e.g., LLM coding assistants, AI-driven code review/testing, prompt patterns/guardrails) - Strong security fundamentals and hands-on experience implementing cloud and Kubernetes security best practices. ADDITIONAL INFORMATION This is a global and fully remote role. You must have the right to work for the country you are based. WHY WORK AT TRUST WALLET? - Be a part of the world’s leading blockchain ecosystem that continues to grow. - Excellent learning and career development opportunities. - Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless. - Tackle fast-paced, challenging and unique projects. - Work in a truly global organization, with international teams and a flat organizational structure. - Work fully remotely with flexible working hours. - Enjoy competitive salary and benefits. Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone. Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. *Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.

Location: United States Workplace: Remote We are looking for a Senior Solutions Engineer, Federal/Public Sector to join our Solutions Engineering team. You will partner with Account Executives to qualify, progress, and close revenue opportunities with civilian, defense, and intelligence community agencies, guiding them through demos, architecture discussions, and proofs-of-concept that prove Coder’s value for both human developers and the AI coding agents working alongside them, often inside classified or air-gapped networks. This is not a scripted-demo-only role. You are equally comfortable running a deep technical proof-of-concept inside a disconnected or classified environment and stepping back to translate a technical win into a business case a federal decision-maker will act on. You are energized by ambiguity, motivated by winning deals the right way, and capable of bringing the voice of the agency back into how Coder builds and sells. WHAT YOU’LL DO - Own the technical relationship with agency prospects through pre-sales, and efficiently manage towards a technical win - Lead or support post-sales relationships and renewals when needed - Demo the Coder platform from the developer, administrator, and AI agent workflow perspectives, including in classified and air-gapped settings - Install Coder on cloud (including GovCloud) and on-prem Kubernetes or VM infrastructure, up to and including air-gapped and disconnected networks - Run proofs-of-concept that prove Coder’s value, including for agentic and LLM-powered development workflows, and accelerate deals - Evolve into a subject-matter expert on Cloud Development Environments, agentic AI development, and their impact on mission delivery - Serve as the agency’s voice, routing insights to Engineering and Product - Log feature requests and issues in our public/private Git repositories - Troubleshoot Coder deployments, networking, and Kubernetes components during evaluation, including within classified networks - Contribute pull requests to Coder’s documentation WHAT WE’RE LOOKING FOR - Active TS/SCI clearance with Polygraph required at time of hire; U.S. citizenship required - Physically based in the DC / Maryland / Virginia (DMV) area, with ability to travel to customer sites as required - Minimum 5 years of experience as a Solutions Engineer selling infrastructure or developer tooling, ideally into federal, defense, or intelligence community customers - Experience with AI tooling at both the user level and infrastructure level, including coding agents and assistants (e.g. Claude Code, GitHub Copilot, Cursor) as well as LLM infrastructure such as model proxies and LLM routing layers (e.g. LiteLLM), and the ability to speak credibly to how agencies evaluate and adopt them, including in classified environments - Strong customer-facing skills that win trust with technical stakeholders and program offices - Ability to translate technical hurdles into mission value in real time - Understand agentic AI software development use cases and advocate passionately where appropriate - Comfortable leading architecture demos and deep-dive troubleshooting sessions in secure, restricted-access environments - Deep Linux fundamentals and comfort at the command line - 3+ years hands-on with Docker and Kubernetes - Experience with AWS GovCloud, Azure Government, or on-prem/air-gapped Kubernetes deployments - 3+ years with Terraform or comparable infrastructure-as-code tooling - Solid grasp of networking: ingress controllers, proxies, load balancers, and operating within DoD/IC network boundaries - Startup-speed execution, ownership mindset, and a player-coach attitude WHAT SUCCESS LOOKS LIKE - You can walk into an ambiguous agency conversation, diagnose the real technical, security, and mission blockers, and design a proof-of-concept that proves value fast, even inside a classified network. - You translate deep technical fluency, including on agentic and LLM-based development workflows, into a business case that resonates with program managers, security officers, and mission owners alike. - Agencies leave your demos and PoCs with a clear, credible picture of how Coder fits their environment, their developers, and their AI agents, without compromising their security posture. - You are as invested in winning the account the right way as you are in closing the current deal; you spot risks early, whether technical, security, or procedural, and loop in the right people. - Your field experience feeds back into product and marketing, sharpening how Coder demos and sells into the public sector. BONUS TACOS - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - Success at both high-growth startups and larger software vendors - Direct experience deploying or supporting AI coding agents in customer environments (e.g. Claude Code, Codex, or similar autonomous/semi-autonomous dev tools) - Prior military, intelligence community, or federal civilian service background - Experience with FedRAMP, DoD IL4/IL5, or ATO processes - Background in CI/CD, DevOps, or developer-platform products - Experience in platform engineering or developer platform teams - Kubernetes, AWS, or related certifications ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Toronto; San Francisco; London; New York; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Senior Security Engineer you will: - Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues - Lead security operation functions – including vulnerability management, SAST, DAST, detection engineering, and incident response – in CI/CD and cloud-native production environments - Integrate security into our applications throughout the software development lifecycle - Collaborate with product and development teams, driving the success of larger projects to ensure that software is built and deployed securely without compromising agility and speed - Driving and supporting bug bounty program, application security reviews and threat modeling, including code review and dynamic testing - Assess and integrate security tools to automate and scale security processes, i.e: evaluate open-source vs vendor solutions - Gather and analyze security metrics to address security issues with cross-team dependencies - Be a problem solver who is empathetic to developer concerns and will employ constructive and flexible approach to building innovative solutions You may be a good fit if: - 5+ years previous experience in Application/Product Security or Security Operations with a strong focus on security tool onboarding and optimization - You have an understanding of vulnerability management, network security, cloud security concepts, and industry best practices across many fields of security - You are comfortable with ambiguity and are able to make informed decisions with little data - You employ a flexible and constructive approach when solving problems - You are able to make trade-offs between build vs. buy decisions - help build solutions and able to review what tools are available - You understand secure engineering best practices, can articulate problem statements and propose solutions to both technically savvy and non-technical audiences - You have a deep technical understanding of common security vulnerabilities and risks, as well as countermeasures and compensating controls - You’re a hands-on security engineer interested in automating controls FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Canada; United States Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this team? The internal infrastructure team is responsible for building world-class infrastructure and tools used to train, evaluate and serve Cohere's foundational models. By joining our team, you will work in close collaboration with AI researchers to support their AI workload needs on the cutting edge, with a strong focus on stability, scalability, and observability. You will be responsible for building and operating superclusters across multiple clouds. Your work will directly accelerate the development of industry-leading AI models that power Cohere's platform North. Please Note: All of our infrastructure roles require participating in a 24x7 on-call rotation, where you are compensated for your on-call schedule. As a Staff Software Engineer, you will: - Build and scale ML-optimized HPC infrastructure: Deploy and manage Kubernetes-based GPU/TPU superclusters across multiple clouds, ensuring high throughput and low-latency performance for AI workloads. - Optimize for AI/ML training: Collaborate with cloud providers to fine-tune infrastructure for cost efficiency, reliability, and performance, leveraging technologies like RDMA, NCCL, and high-speed interconnects. - Troubleshoot and resolve complex issues: Proactively identify and resolve infrastructure bottlenecks, performance degradation, and system failures to ensure minimal disruption to AI/ML workflows. - Enable researchers with self-service tools: Design intuitive interfaces and workflows that allow researchers to monitor, debug, and optimize their training jobs independently. - Drive innovation in ML infrastructure: Work closely with AI researchers to understand emerging needs (e.g., JAX, PyTorch, distributed training) and translate them into robust, scalable infrastructure solutions. - Champion best practices: Advocate for observability, automation, and infrastructure-as-code (IaC) across the organization, ensuring systems are maintainable and resilient. - Mentorship and collaboration: Share expertise through code reviews, documentation, and cross-team collaboration, fostering a culture of knowledge transfer and engineering excellence. You may be a good fit if you have: - Deep expertise in ML/HPC infrastructure: Experience with GPU/TPU clusters, distributed training frameworks (JAX, PyTorch, TensorFlow), and high-performance computing (HPC) environments. - Kubernetes at scale: Proven ability to deploy, manage, and troubleshoot cloud-native Kubernetes clusters for AI workloads. - Strong programming skills: Proficiency in Python (for ML tooling) and Go (for systems engineering), with a preference for open-source contributions over reinventing solutions. - Low-level systems knowledge: Familiarity with Linux internals, RDMA networking, and performance optimization for ML workloads. - Research collaboration experience: A track record of working closely with AI researchers or ML engineers to solve infrastructure challenges. - Self-directed problem-solving: The ability to identify bottlenecks, propose solutions, and drive impact in a fast-paced environment. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States; Canada Workplace: OnSite WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! AS A MANAGER OF SECURITY ENGINEERING, YOUR KEY RESPONSIBILITIES INCLUDE: - Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues - Execute the long-term vision for the Security team in alignment with Cohere’s product and business goals. - Collaborate closely with leadership to prioritize high-impact initiatives and strategic customer engagements. - Vulnerability Management: Develop and implement enterprise-wide vulnerability management processes and tooling, including identification, prioritization, remediation tracking, and reporting, including customer artifacts - Static Application Security Testing (SAST): Establish SAST programs, integrate tools into CI/CD pipelines, and analyze results to identify and remediate security flaws in source code - Dynamic Application Security Testing (DAST): Implement DAST methodologies, configure scanning tools, and conduct regular assessments of running applications - Penetration Testing: Lead and oversee internal and external penetration testing engagements, including web application, API, network and agentic AI platform including managing our bug bounty program - Security Architecture Review: Collaborate with development teams to review and validate security architecture and design patterns - Secure SDLC Integration: Embed security practices throughout the software development lifecycle, working closely with engineering and product teams - Team Leadership: Lead and grow a high-performing team of Security engineers through hiring, coaching, and mentorship - Metrics and Reporting: Establish key security metrics, generate regular reports for leadership, and communicate security posture to stakeholders - Compliance and Standards: Ensure application security practices align with industry standards (OWASP Top10 for LLMs, ISO 27001) and regulatory requirements YOU MAY BE A GOOD FIT IF: - You have 8+ years of previous experience in Application Security / Security Engineering with a strong focus on vulnerability management, SDLC and bug bounty programs. - Proven experience with SAST, DAST, and penetration testing methodologies and tools - Proficiency with programming languages (Python, GoLang, etc.) and web technologies - Experience with cloud platforms (AWS, GCP, Azure) and container security - Excellent communication and interpersonal skills with ability to influence technical and non-technical stakeholders - Experience building and managing high-performing security teams - You are comfortable with ambiguity and are able to make informed decisions with little data. - You employ a flexible and constructive approach when solving problems. - You are able to make trade-offs between build vs. buy decisions—help build solutions and be able to review what tools are available. - You understand secure engineering best practices, can articulate problem statements, and propose solutions to both technically savvy and non-technical audiences. - You have a deep technical understanding of common security vulnerabilities and risks, as well as countermeasures and compensating controls. APPLY: If you are passionate about solving complex revenue challenges in a dynamic AI environment and want to join a team that values technical excellence and innovation, we encourage you to apply. WORKING LOCATION: Remote US or Canada FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We’re looking for a Senior Business Systems Engineer to own and evolve Ramp’s Quote-to-Cash systems. You’ll build and maintain Ramp’s Salesforce-based quoting platform, contract workflows, and Billing/Core integrations that turn complex commercial agreements into accurate, supportable customer outcomes—from quote creation and approvals through order forms, provisioning, billing, renewals, and amendments. This is not a Salesforce CPQ implementation role. Ramp uses an in-house Quote-to-Cash platform built on Salesforce, so we’re looking for a strong Salesforce engineer with experience in quoting, pricing, contracts, billing, subscriptions, or other complex commercial workflows. This role sits in Growth Engineering’s Business Systems Engineering team and partners closely with Deal Desk, Legal, Finance, Billing Engineering, Product, and GTM teams. You’ll combine hands-on Salesforce engineering with systems design and strong commercial judgment to make high-stakes revenue workflows reliable, scalable, and easier for teams to use.     WHAT YOU’LL DO - Design, develop, test, and deploy applications on the Salesforce Platform. - Design, build, and operate Ramp’s Salesforce-based Quote-to-Cash platform and the integrations between Salesforce, Ironclad, Billing/Core, and adjacent business systems. Own data contracts, idempotency, error handling, reconciliation, and safe lifecycle changes for quotes, contracts, and subscriptions. - Design, develop, and maintain integration solutions using in-house services and approved automation platforms. - Drive architecture, tooling, and design decisions that keep commercial systems fast, reliable, and scalable. - Write and communicate technical specifications, including architecture diagrams, data models, process flows, and sequence diagrams. - Own data integrity and the operating assumptions for your domain; continually improve them. - Partner with the rest of the team on code reviews, operational support, debugging, and solution design. WHAT YOU’LL NEED - 7+ years building applications on the Salesforce Platform. - 5+ years of systems architecture and integration experience. - Strong hands-on experience with Apex, triggers, Lightning Web Components, Flows, and asynchronous processing. - Working knowledge of another programming language, such as Python. - Strong API and integration-design skills, including reliable handling of retries, duplicate events, partial failures, and data reconciliation. - Experience with Quote-to-Cash domains such as quoting, pricing, approvals, contract lifecycle management, billing, subscriptions, renewals, or amendments. Experience with Salesforce CPQ is welcome but not required. - Familiarity with the broader GTM stack beyond Salesforce, such as Gong, LeanData, contract lifecycle management, billing, or revenue systems. - Strong knowledge of synchronous and asynchronous integration patterns, streaming APIs, and publish/subscribe architectures. - Working knowledge of data pipelines, CI/CD, Salesforce platform limits, code coverage, and unit-testing practices. - Excellent written and verbal communication skills, including the ability to translate complex commercial requirements into simple, durable system behavior with non-engineering partners. - Experience using AI-assisted development tools thoughtfully and evaluating their output. NICE TO HAVES - Snowflake/DBT - Kafka experience - Experience with Agile methodologies BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Enterprise Systems at 1Password owns the tools and systems the company runs on. We centrally select, administer, integrate, and govern Enterprise Tools so that they work together as an interconnected ecosystem that shapes how 1Password operates. The team is charting new territory: centralizing ownership of company tools, building cross-functional integrations, and enabling the company to adopt new technologies, including AI, responsibly and strategically. The Senior Enterprise Systems Engineer is a key technical contributor on this team. You'll own the lifecycle and roadmap for a portfolio of Tier 1 enterprise tools, work closely with the team's Staff Engineer, and partner with Security, Finance, Legal, and business teams. You'll also bring practical AI and automation skills to your work. If you enjoy building scalable systems, solving workflow problems with automation, and raising the bar for those around you, we want to hear from you. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within the US or Canada. What we're looking for: - 5+ years of IT or enterprise systems experience, with a track record of building and supporting enterprise systems at scale. - Hands-on expertise administering, integrating, and optimizing core enterprise platforms such as Slack, Google Workspace, Zoom, Notion, Jira, Asana, or similar. - Experience with identity and access management concepts, including SSO, SCIM provisioning, and access reviews (Okta preferred). - Experience with workflow automation and integration tools such as Tines, Okta Workflows, Workato, or APIs and low-code/no-code platforms. - Practical experience with AI-enabled productivity tools or platforms (e.g., ChatGPT Enterprise, Dust, Claude, Glean), with an understanding of secure and responsible AI adoption. - Ability to build and communicate a strategic roadmap for a tool or portfolio, and to translate business workflow challenges into effective technical solutions. - Familiarity with software licensing, procurement, and vendor management (a plus). - Strong collaboration and communication skills, with the ability to work with both technical and non-technical stakeholders in a rapidly scaling organization. - A desire to mentor others and contribute to a positive team culture. Success in this role looks like: - Your assigned tools are configured, maintained, and operating reliably, meeting team standards for uptime, security posture, and employee adoption. - Each tool you own has a documented roadmap aligned with company needs and vendor direction. - Licenses, renewals, and provisioning are managed efficiently, with clear ownership and no grey zones between IT and the business. - Integrations and configurations are documented and follow consistent standards. - AI features and automations in your area are rolled out securely and adopted, with measurable reductions in manual effort. - Partners across IT, Security, Finance, Legal, and the business see you as a trusted, responsive point of contact. What you can expect: - Own the end-to-end lifecycle of an assigned portfolio of Tier 1 tools (e.g., Slack, Google Workspace, Zoom, Notion, Jira, Asana, Freshservice), including administration, configuration, support, and documentation. - Develop and maintain strategic roadmaps for your tools, balancing near-term priorities with long-term direction and staying current on vendor roadmaps. Contribute to the team's overall roadmap. - Manage SSO and SCIM provisioning through Okta, and support access controls, access reviews, and application onboarding and offboarding. - Implement and maintain configuration standards and governance (e.g., feature enablement, retention policies, compliance guardrails), balancing enterprise-wide consistency with business unit needs. - Support license management, cost projections, renewals, and vendor relationships, partnering with Finance, Legal, and Procurement. - Assess new application requests against the team's tiering criteria (adoption scope, security sensitivity, integration complexity, and contract value), and confirm responsibilities with business teams before onboarding or procurement proceeds. - Design, build, and maintain integrations between enterprise applications using APIs, Tines, Okta Workflows, and other tooling. - Configure and operate AI features and platforms (e.g., OpenAI Enterprise, Dust, and AI capabilities within Slack, Notion, and Google Workspace), ensuring secure, responsible, and well-supported usage. - Build and maintain AI-powered workflows and automations that reduce manual effort and streamline operations across teams. - Contribute technical analysis and recommendations when evaluating new tools and AI capabilities, covering security, privacy, compliance, and fit. - Develop and maintain documentation, standards, and best practices for tool configurations, integrations, and AI and automation usage. - Provide technical guidance to help employees adopt centralized tools and AI capabilities, in coordination with the AI Working Group and Enterprise L&D. - Mentor teammates and share knowledge to help build a collaborative, focused, and impactful team. USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $117,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Device Infrastructure Services owns the full lifecycle of hardware and operating systems across 1Password. The team is looking for the Staff Engineer who will lead its next chapter: a deliberate shift from legacy device management patterns towards devops and AI-enabled operations. You'll be the technical leader of this team, responsible for setting the roadmap for this transformation and making sure it gets executed. This isn't a role where you hand off a roadmap and step back: you'll be in the build alongside the team, coaching engineers and raising the ceiling on what they're capable of. If you're excited by building scalable systems, shaping the strategy behind tools the whole company depends on, and bringing out the best work in the people around you, we want to hear from you. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - 7+ years of IT and enterprise endpoint management experience, including 2+ years at a senior or staff IC level, with a track record of building and managing endpoints with Gitops practices. - Demonstrate broad knowledge of enterprise endpoint management, deep operating system-level experience, and the ability to recognize patterns across a fleet and build fixes that prevent recurrence. - Practical experience using AI tools to enable or accelerate IT operations and the judgment to know where AI speeds things up versus where it introduces risk. - Proven ability to define and drive technical roadmaps, seeing around corners and balancing long-term vision with near-term execution. - Strong scripting and IaC ability (Bash, Python, and Terraform at minimum) — both writing production-quality automation yourself and reviewing others' code with a critical eye. - Deep working knowledge of enterprise security fundamentals as they apply to endpoints: encryption, patch/vulnerability management, EDR, least-privilege enforcement, and compliance frameworks (SOC 2, ISO 27001, or similar). - Lead through change, collaborate effectively, and mentor engineers while maintaining a focused and impactful team environment. What you can expect: - Own the technical direction of our Device Infrastructure Services, the tooling and standards that keep ~2,000 endpoints compliant, configured, and secure. - Drive the technical direction of a DevOps operating model for the fleet — config-as-code, version control, code review, and CI/CD pipelines in place of manual console changes — and drive adoption of that model across the IT team. - Lead the adoption of responsible agentic AI across the device team, building the guardrails that decide what agents can act on autonomously and what still needs a human checkpoint. - Act as the final escalation point for high-severity endpoint incidents, including deep machine-level diagnosis on both macOS and Windows hardware. - Partner across IT, Security, and product teams building custom solutions and helping push their initiatives across the finish line. - Assess and pilot new tooling (e.g., MDM platform migrations, patch management systems) and drive build-vs-buy decisions. - Collaborate with product teams to advise on features from the perspective of a real-world enterprise device deployment, and lead Customer Zero initiatives — piloting and stress-testing our own product against our internal fleet before it reaches customers. What success looks like: - Establishing a clear 12-month roadmap for the transition to a GitOps-based operating model. - Building device health metrics and remediation standards for machine security, performance, and employee experience. - Developing our AI-assisted operations strategy, with automation milestones that balance speed, human review, security and agentic workflows. - Supporting the unpredictable release cadence of major OS vendors, and making sure those updates land safely across the org. - Bringing the team along with you — at 1Password, we Put People First. This role isn't just about leveling up what we can do technically, it's also about coaching the team along the way. USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $122,000 CAD and $177,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. Start in minutes with a fully managed, scalable Postgres database and a suite of tools that eliminate the complexity of backend development. Use one or use all—Supabase gives teams the flexibility of open source with the speed and simplicity of a modern platform, so they can move fast without sacrificing control. WHAT ARE WE LOOKING FOR We’re looking for a Platform Security Engineer to join our team and help strengthen the security of Supabase’s infrastructure, cloud platform, Kubernetes environments, and containerized workloads as we continue to scale. You’ll work closely with infrastructure, platform, SRE, product engineering, and technical leadership, helping us proactively reduce risk across the systems that run Supabase. This role is ideal for someone who has deep hands-on experience with AWS, Kubernetes, containers, Linux, and large cloud environments and is excited about securing developer infrastructure without slowing teams down. Success in this role means improving the security posture of the platform through pragmatic engineering, clear technical judgment, and scalable guardrails. WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: - Identify and reduce security risk across AWS, Kubernetes, containerized workloads, and platform infrastructure. - Conduct threat modeling, architecture reviews, and technical risk assessments for platform and infrastructure systems. - Partner closely with infrastructure, platform, and SRE teams to design practical controls and secure-by-default patterns. - Improve Kubernetes and container security across areas like workload isolation, RBAC, admission control, secrets, network policy, and runtime hardening. - Assess container runtime and Linux isolation risks, including capabilities, seccomp/AppArmor, namespaces, cgroups, and container escape scenarios. - Strengthen AWS security posture across IAM, account boundaries, network controls, logging, detection, encryption, and service configuration. - Build scalable mechanisms such as automation, guardrails, paved paths, detection, secure defaults, and review frameworks. - Distinguish between theoretical risk and material platform risk to prioritize security efforts effectively. YOU MIGHT BE A GOOD FIT IF YOU - Have senior-level experience in platform security, cloud security, infrastructure security, container security, or security engineering. - Have deep practical experience with AWS, Kubernetes, containers, and Linux security fundamentals. - Have worked in large cloud environments, multi-cluster Kubernetes setups, developer platforms, SaaS platforms, or high-scale infrastructure teams. - Can reason clearly about identity, networking, workload isolation, runtime security, secrets, supply chain, and blast radius. - Communicate clearly across both technical and non-technical audiences, especially in a written, asynchronous environment. - Are able to manage security efforts across complex projects with various stakeholders - Are energized by solving real-world infrastructure security problems and navigating ambiguity while moving quickly. - Prefer building guardrails, automation, and secure defaults over creating unnecessary process or bottlenecks. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Задачи: — Проверять ответы агентов поддержки и оценивать их качество — Давать обратную связь по рассмотренным случаям и объяснять причины оценок — Анализировать проблемы с производительностью и обсуждать области для улучшения с агентами с низкими показателями качества — Готовить отчёты по рассмотренным случаям и документировать проблемы — Предлагать улучшения для повышения эффективности службы поддержки и улучшения пользовательского опыта Требования: — Опыт работы не менее 6 месяцев в качестве специалиста по контролю качества, специалиста поддержки или на аналогичной должности — Свободное владение сербским языком и уровень русского языка не ниже B2 — Наличие персонального ноутбука или настольного компьютера с стабильным интернет-соединением для удалённой работы — Умение работать в команде и поддерживать коллег — Готовность к обучению и профессиональному развитию Условия: — Удалённая работа из Сербии — Психологическая поддержка — Медицинское страхование жизни и здоровья Информация о компании: — Международный опыт и возможность расширить профессиональные горизонты — Работа в команде единомышленников — Возможность вносить значимый вклад в улучшение городской инфраструктуры

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We are seeking a platform engineer to join our Compute Capacity team. This team owns the capacity plan that keeps compute supply ahead of demand across every region we operate in — the forecasting, buffer policy, and provisioning systems that make sure a project never runs into a wall it didn't know was there. You'll work on the systems that turn a capacity plan into provisioned reality: reservation acquisition, fleet reconciliation, and the automation that keeps what we've committed to in sync with what we're actually running. You'll help build the metrics and alerting that let capacity problems surface months out, on vendor lead time, rather than at the moment someone needs the room. You'll design, build, and operate systems that are both robust and highly automated — helping us hold the right buffer at the right cost, catch drift before it becomes a shortage, and give every team a single, trustworthy view of how much room we have across the millions of databases we manage. WHAT YOU'LL BE RESPONSIBLE FOR - Help build and maintain the capacity plan that keeps Supabase's compute supply ahead of demand across regions and instance families - Support buffer policy by modeling headroom targets and their cost tradeoffs for review and sign-off - Build and maintain automation that turns the capacity plan into provisioned reality — reservation acquisition and top-up, fleet reconciliation, drift detection between committed and running capacity - Extend our infrastructure as code for capacity-relevant provisioning - Instrument capacity: build and maintain metrics for saturation, reservation coverage, idle buffer, forecast error, and provisioning latency - Build and tune capacity alerting so headroom, quota, and reservation issues surface months out rather than at the moment of impact - Support the demand gate — helping intake large customer commitments, launches, migrations, and new regions so they reach the plan before they reach the fleet - Contribute to mitigation projects: right-sizing, instance-family migrations, autoscaling improvements, workload consolidation - Help drive down compute cost per database through right-sizing, placement, and commitment coverage work - Participate in capacity incident response and post-incident follow-through YOU MIGHT BE A GOOD FIT IF YOU - Have 5+ years across infrastructure engineering, SRE, platform, or capacity engineering, ideally at SaaS or cloud infrastructure scale - Have production software engineering experience — you've owned and operated a service, not just a notebook. Comfortable in modern languages like TypeScript, Python, and Go - Are comfortable working against forecasts and assumptions that are incomplete, and can revise your work as those assumptions change - Have experience with Infrastructure as Code (Pulumi or Terraform) - Have built or maintained observability for systems you own — metrics that answer real questions and alerting people trust (Prometheus/Grafana, CloudWatch, or similar); - Have solid working knowledge of AWS EC2: instance families and generations, purchase options, capacity reservations, and quota mechanics - Have some financial fluency — you understand reservation economics and the basic tradeoffs between coverage, utilization, and cost - Communicate clearly across audiences, from engineers to finance stakeholders WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As our Manager, Security Incident Response, you are at the center of how 1Password handles the moments that matter most. You will build and lead a team of builders: responders who don't just work incidents, but engineer the automation, tooling, and systems that make response faster and more scalable over time. You will guide program maturity, scale the team's capabilities through AI-assisted tooling, reinforce operational excellence, and step in as incident manager during complex, high-severity events. Success in this role blends strong people leadership with technical depth and sound judgment. As part of the Security leadership team, you will shape response strategy, build effective cross-functional partnerships, and help protect a product trusted by millions. This role reports to the Senior Manager, Threat Operations. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • 5+ years in security incident response, with 2+ years as a people manager or technical leader supporting career development and performance management. • Experience building or scaling incident response automation, tooling, or AI-assisted workflows (triage, enrichment, investigation), with sound judgment about where automation should and shouldn’t make decisions. • Experience setting clear expectations, defining ownership, delegating work, and measuring outcomes. • Experience managing high-pressure security incidents with clarity, structure, and calm. • Strong understanding of cloud-native, SaaS, and identity-driven attack techniques and how to respond to them. • Strong communication skills, including the ability to explain complex findings, tradeoffs, and recommendations to technical and non-technical audiences. • Experience breaking down strategic initiatives into projects, coordinating team sprints, and managing work across competing priorities. • Passion for fostering psychological safety and stability in stressful environments. Who you are: • A people-first leader who prioritizes team development, psychological safety, and performance. • A builder at heart, someone who thinks in systems and automation, not just case queues, and hires and develops engineers with that same instinct. • Proactive in identifying gaps, inefficiencies, or operational risks and bringing forward actionable solutions, including where AI or automation can close them. • Effective at driving alignment across teams with differing priorities and perspectives. • Calm and decisive during high-pressure situations, with the judgment to prioritize effectively and make difficult tradeoffs. • A clear and transparent communicator who can align teams with differing priorities, surface tradeoffs, and advocate for sound security decisions. • Motivated by protecting people, data, and the business. What you can expect: • Build, lead, and develop a team of incident responders and security builders, setting clear expectations, creating meaningful ownership, and supporting growth. • Delegate effectively based on team strengths, development goals, capacity, and operational needs while maintaining accountability for outcomes. • Define and drive the security incident response roadmap and strategic priorities, including maturing agentic incident response, structured threat hunting, and insider risk investigations as sustained, scaled capabilities rather than one-time builds. • Balance competing priorities across incident response, strategic initiatives, and team development; make tradeoffs clear and push back when timelines, approaches, or requests create unnecessary risk or unsustainable workload. • Scale team capacity through AI-assisted tooling and automation, maintaining appropriate controls around human judgment, approval, auditability, and rollback. • Oversee detection, triage, containment, remediation, and post-incident learning, serving as an escalation point and incident manager for complex or high-severity events. • Partner with Detection Engineering, Cyber Threat Intelligence, Red Team and other teams to improve cross-functional processes and close detection or response gaps identified through investigations. • Evolve playbooks, training, tabletop exercises, metrics, and reporting to strengthen operational readiness and program maturity. • Participate in the on-call rotation, serving as the leadership escalation or incident manager during major or complex incidents. • Track and report on incident trends, operational metrics, and program maturity, including the impact of automation and AI tooling on response time and coverage. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Ottawa; Canada Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack. This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors. We are seeking engineers with diverse skill sets, including backend, infrastructure, agent development, and deployments, who deeply care about customers and want to work at the cutting edge of Agentic AI. Location: Ottawa, 20-40% travel anticipated. Security Clearance: Active Top Secret clearance strongly preferred; candidates eligible and willing to obtain clearance will also be considered. If you are ineligible for clearance there are other positions on our careers site that do not have this requirement. More information about Canadian Security Clearance can be found here https://www.canada.ca/en/public-services-procurement/services/industrial-security/security-requirements-contracting/personnel-security-screening/processes/security-clearance-request.html. In this role, you will: - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. - Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices. - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards. - Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime. You may be a good fit if: - You have experience with and enjoy working directly with customers - You have experience deploying enterprise software in private/hybrid cloud environments - You have proven experience administering production Kubernetes clusters and expertise with Helm - Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control - You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization - You excel in fast-paced environments and can execute while priorities and objectives are a moving target - Familiarity with Canadian public sector security and compliance requirements (e.g., data sovereignty, access controls). FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: EMEA or NA Remote - EMEA or North America PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale. What’s the job to be done? You will advise and handle support requests from customers and developers on the PlanetScale platform. You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels. You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows. You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials. You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements. You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale. These attributes best describe you… You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own. You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior. You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads. You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business. You can operate independently, but you know when to ask for help and how to bring the right people into an issue. You are highly organized and able to operate in ambiguous or changing situations. You are data-driven, team-oriented, and comfortable communicating across many audiences. You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements. What you will need Experience supporting production applications, databases, developer tools, infrastructure, or other technical products. Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL. Strong debugging skills and the ability to reason through application and database behavior. Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues. Experience with common application frameworks, ORMs, database connectors, or application deployment patterns. Willingness to explore new languages, frameworks, tools, and customer environments as needed. Strong written and verbal communication skills. Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively. What else will help you be successful Experience working in a remote organization. Experience with cloud platforms such as AWS, GCP, or Azure. Knowledge of monitoring, observability, and debugging tools. Experience helping build support processes, documentation systems, or teams from an early stage. Why PlanetScale We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate! Total Compensation and Pay Transparency An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.