GTM Business Systems Engineer, Quote-to-Cash

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We’re looking for a Senior Business Systems Engineer to own and evolve Ramp’s Quote-to-Cash systems. You’ll build and maintain Ramp’s Salesforce-based quoting platform, contract workflows, and Billing/Core integrations that turn complex commercial agreements into accurate, supportable customer outcomes—from quote creation and approvals through order forms, provisioning, billing, renewals, and amendments. This is not a Salesforce CPQ implementation role. Ramp uses an in-house Quote-to-Cash platform built on Salesforce, so we’re looking for a strong Salesforce engineer with experience in quoting, pricing, contracts, billing, subscriptions, or other complex commercial workflows. This role sits in Growth Engineering’s Business Systems Engineering team and partners closely with Deal Desk, Legal, Finance, Billing Engineering, Product, and GTM teams. You’ll combine hands-on Salesforce engineering with systems design and strong commercial judgment to make high-stakes revenue workflows reliable, scalable, and easier for teams to use.     WHAT YOU’LL DO - Design, develop, test, and deploy applications on the Salesforce Platform. - Design, build, and operate Ramp’s Salesforce-based Quote-to-Cash platform and the integrations between Salesforce, Ironclad, Billing/Core, and adjacent business systems. Own data contracts, idempotency, error handling, reconciliation, and safe lifecycle changes for quotes, contracts, and subscriptions. - Design, develop, and maintain integration solutions using in-house services and approved automation platforms. - Drive architecture, tooling, and design decisions that keep commercial systems fast, reliable, and scalable. - Write and communicate technical specifications, including architecture diagrams, data models, process flows, and sequence diagrams. - Own data integrity and the operating assumptions for your domain; continually improve them. - Partner with the rest of the team on code reviews, operational support, debugging, and solution design. WHAT YOU’LL NEED - 7+ years building applications on the Salesforce Platform. - 5+ years of systems architecture and integration experience. - Strong hands-on experience with Apex, triggers, Lightning Web Components, Flows, and asynchronous processing. - Working knowledge of another programming language, such as Python. - Strong API and integration-design skills, including reliable handling of retries, duplicate events, partial failures, and data reconciliation. - Experience with Quote-to-Cash domains such as quoting, pricing, approvals, contract lifecycle management, billing, subscriptions, renewals, or amendments. Experience with Salesforce CPQ is welcome but not required. - Familiarity with the broader GTM stack beyond Salesforce, such as Gong, LeanData, contract lifecycle management, billing, or revenue systems. - Strong knowledge of synchronous and asynchronous integration patterns, streaming APIs, and publish/subscribe architectures. - Working knowledge of data pipelines, CI/CD, Salesforce platform limits, code coverage, and unit-testing practices. - Excellent written and verbal communication skills, including the ability to translate complex commercial requirements into simple, durable system behavior with non-engineering partners. - Experience using AI-assisted development tools thoughtfully and evaluating their output. NICE TO HAVES - Snowflake/DBT - Kafka experience - Experience with Agile methodologies BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice