Инфраструктура и безопасность вакансии - удалённо

Location: Baku Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications and Skills 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements. Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm). JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Baku Workplace: remote We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents. Qualifications and Skills 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Kuala Lumpur; Baku; Serbia Workplace: remote ABOUT YOU   We are seeking a highly analytical and hands-on Senior FinOps Engineer to lead and mature our cloud and infrastructure financial management capabilities across GCP, AWS, and on-prem environments. As part of our talented infrastructure team, you will drive cost transparency, optimize cloud spend at scale, and partner with engineering, product, and finance teams to ensure that Xsolla’s global infrastructure is efficient, predictable, and aligned with business priorities.   The ideal candidate brings a deep technical understanding of modern cloud platforms (GCP / AWS) and experience working in Kubernetes-centric environments. You excel at turning complex usage patterns into actionable insights, influencing technical teams, and establishing a culture of cost accountability and data-driven decision-making. You balance tactical optimizations with long-term architectural improvements and know how to navigate both engineering conversations and executive discussions.   If you’re passionate about building scalable FinOps practices in a fast-growing, product-led company—and want to directly impact how we run and scale our global platform—we’d love to hear from you.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Lead the cloud cost optimization strategy across GCP, AWS, and on-prem infrastructure, ensuring efficiency, transparency, and financial predictability Analyze compute, storage, networking, and Kubernetes resource usage to identify actionable cost-saving opportunities without compromising performance or reliability Build and maintain forecasting models, dashboards, and automated reporting that provide real-time visibility into cost drivers and trends across teams and services Develop and implement tagging/labeling standards, budgeting processes, and governance policies to enable cross-organizational accountability Collaborate closely with Engineering, Finance, and Product to guide workload placement, architecture decisions, and scaling strategies Drive adoption of FinOps best practices including rightsizing, reservation planning, autoscaling optimizations, multi-cloud efficiency, and cost-effective storage strategies Create and refine internal tooling, automation, and pipelines for cost monitoring, anomaly detection, and usage attribution across Kubernetes clusters, virtual machines and physical servers, located both in datacenters and cloud providers Advocate for a cost-aware culture by training engineering teams, running FinOps reviews, and communicating insights to both technical and non-technical stakeholders Stay up to date with the latest cloud pricing models, vendor offerings, and industry trends to continuously evolve Xsolla’s FinOps maturity Qualifications: 5+ years of experience in cloud infrastructure, platform engineering, SRE, or DevOps roles with a strong focus on cost optimization Hands-on experience with GCP (priority) and AWS; strong understanding of cloud pricing models, resource types, and cost management tooling Deep knowledge of Kubernetes resource allocation, autoscaling, workload placement, and cost attribution in distributed environments Proficiency with cloud cost tools (GCP Billing exports, BigQuery, AWS CUR, 3rd party cost monitoring tools (Kubecost, CloudHealth), cost monitoring features in observability tools, custom dashboards, etc.) Strong analytical and data-engineering skills, able to build dashboards, SQL-based pipelines, and forecasting models Experience driving cross-functional initiatives and influencing engineering, product, and finance stakeholders Excellent communication skills with the ability to translate technical concepts into business-focused recommendations Fluent in English (written and verbal) Nice To Have: GCP and/or AWS cloud certifications (on Professional level, preferable) Understanding of FinOps Framework practices or FinOps Certified Practitioner certification Prior experience in gaming, high-growth tech, SaaS, or multi-cloud platform environments Familiarity with chargeback/showback models, internal cost allocation systems, or multi-tenant architectureExperience with Terraform, Helm, or GitOps workflows in cost-related automation Background in data analytics, cloud architecture, or financial modeling The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

Задачи: — Развитие Observability & Reliability: поддержка и развитие стека наблюдаемости (Prometheus, Grafana, Loki + Promtail), поддержание SLO-driven алертинга через Alertmanager, отслеживание производительности и стоимости сервисов. — Поддержка Platform & Infrastructure: управление production Kubernetes кластерами, жизненным циклом контейнеров (Docker), операционные задачи с PostgreSQL, Redis и ClickHouse. — Мониторинг безопасности (опционально): ужесточение Kubernetes (RBAC, NetworkPolicies, TLS/mTLS), мониторинг аномалий, обеспечение соответствия OWASP. — CI/CD & Automation: поддержка CI/CD пайплайнов GitLab, внедрение прогрессивной доставки и безопасных стратегий отката, содействие развитию GitOps практик. Требования: — Опыт работы DevOps или SRE инженером от 3 лет. — Глубокие знания Kubernetes и Docker на production. — Экспертиза в Prometheus, Grafana, Loki и Alertmanager. — Практический опыт с GitLab CI/CD пайплайнами. — Уверенное владение Bash скриптами и автоматизацией. — Понимание управления секретами, TLS/mTLS и secure-by-default операций. — Отличные навыки устранения неполадок и реагирования на инциденты. — Желательно: опыт с NestJS/Node.js или TypeScript, знакомство с GitOps (ArgoCD/Flux), Helm, service mesh (Istio/Linkerd), AWS/GCP/Azure, Python или Go для внутренних инструментов. Условия: — Конкурентная заработная плата. — Бюджет на обучение (CKA/CKAD, сертификации Prometheus). — Полностью удаленная работа, гибкий график с пересечением часовых поясов UTC+1. — MacBook Pro и необходимое оборудование. — Оплачиваемый отпуск и поддержка участия в конференциях (DevOpsDays, KubeCon).

Location: Sao Paulo, Brazil Workplace: remote ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Workable technical problem-solving skills Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues Ability to describe issues concisely based on client feedback Experience in customer service Team player able to pass issues onto appropriate parties, or escalate when necessary Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary Qualifications & Skills: Bachelor’s Degree 2+ years of experience Experience within the video game industry Ability to problem solve Prior integration experience Clear written and verbal communication skills Strong customer service/interpersonal skills General Integration knowledge Must be able to immediately handle a significant workload and effectively prioritize projects with high degree of autonomy Effective time management skills and excellent attention to detail Proven track record of successfully managing multiple priorities including effectively prioritizing a significant workload Need to understand specific client needs and problem solve appropriately Nice to Have: Multilingual proficiency Experience with web or game programming (Unreal, Unity), or higher education in computer science Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Junior/Integration Manager, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: Europe; United Kingdom Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote. Contract: Full-time, permanent. Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.   As our Senior HLR/HSS Specialist, you are the guardian of our subscriber data and the architect of our roaming efficiency. You won't just manage databases; you will own the life-cycle of HSS/HLR templates that allow our MVNO to scale globally. Your expertise in Profile & Template Engineering is critical to our success in maximising COGS and margin through sophisticated Steering of Roaming (SoR) and Sponsor Roaming integrations. Your main responsibilities will be: Design and maintain HLR/HSS subscriber templates, ensuring precise configuration of roaming profiles, APN/PDN contexts, and Camel/Diameter triggers. Collaborate with roaming partners to implement and refine SoR logic within the HLR/HSS, ensuring subscribers attach to preferred networks based on cost and quality. Lead the technical deployment of Full MVNO profiles, managing specific QoS profiles and addressing (GTs, APNs) required for independent network operations. Act as the primary technical point of contact for our System Integrators, auditing HLR/HSS configurations, reviewing change requests, and ensuring alignment with the 2026 roadmap. Define and monitor critical HLR/HSS KPIs, including Location Update (LU) success rates and Diameter Transaction per Second (TPS) limits. What you’ll need: Deep technical mastery of MAP (SS7) and Diameter (S6a/S13) protocols; additional experience with VoLTE Roaming (S8HR) or SMSoIP rollout is a significant advantage. Subscriber Mapping: Extensive experience with HLR, HSS, and UDM (User Data Management) in a multi-tenant or MVNO/E environment. Practical experience with Multi-IMSI applets and the logic required to manage roaming through Sponsor IMSIs. A solid understanding of GSMA IREG (IR series); familiarity with TADIG (TD series) and how HSS/HLR templates impact billing/settlement is preferred. A "detective" mindset for troubleshooting complex signalling failures using tools like Wireshark or roaming-specific platforms (e.g., Mobileum, Roamware, or SIGOS). Proven ability to manage technical projects with external System Integrators and roaming partners under tight deadlines. Bonus Points Experience with 5G Unified Data Management (UDM) and Authentication Server Functions (AUSF). Knowledge of Cloud Native Network Functions (CNF) and containerised core deployments. Scripting skills (Python/Bash) for automating provisioning audits or log parsing. If you are interested in this position, please apply via the link. Why People Join Us We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £75000 – £110000 📍 Ireland: €64,800 – €93,150 📍 Western/Northern Europe (Germany, France, Austria): €54,800 – €152,950 📍 Southern Europe (Spain, Portugal, Italy, Greece): €44,000 – €96,600 📍 Central & Eastern Europe (Czechia, Hungary): €52,296 – €101,568 📍 South-Eastern Europe / Balkans (Romania, Serbia, Bulgaria): €50,000 – €103,235 Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨

Location: British Columbia Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications & Skills: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Experience in the gaming industry is required. Payments or fintech industry experience is a plus. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. The listed range is specific to British Columbia and varies based on factors such as location and experience.

О РОЛИ Ищем инженера для развертывания и оптимизации облачной инфраструктуры на AWS. Основной фокус — внедрение принципов GitOps, обеспечение безопасности и создание отказоустойчивых CI/CD конвейеров для международного B2B продукта. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Infrastructure as Code: Развертывание и обслуживание облачной среды AWS с использованием Terraform. — GitOps: Внедрение методологии GitOps для управления состоянием приложений и инфраструктуры. — CI/CD: Разработка и поддержка пайплайнов для автоматизированной сборки и тестирования. — Automation: Автоматизация рутинных процессов развертывания и администрирования. — Security: Обеспечение и контроль безопасности облачных ресурсов. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: От 3 лет в ролях DevOps, SRE или Platform Engineer. — Cloud: Практический опыт работы с сервисами AWS. — Tools: Уверенное владение Terraform, Kubernetes и Helm. — OS & Scripting: Глубокие знания Linux и написание скриптов на Bash. — Networking: Понимание основ TCP/IP, DNS и протоколов HTTP/S. БУДЕТ ПЛЮСОМ — Навыки работы с ArgoCD или Flux. — Опыт с распределенными системами (Kafka, RabbitMQ, Redis Cluster). — Использование инструментов масштабирования (Karpenter / Cluster Autoscaler). — Навыки программирования на Python или Go. ЧТО МЫ ПРЕДЛАГАЕМ — Работа в сильной международной технической команде. — Полная свобода в выборе локации (кроме РФ/РБ). — Прозрачные перспективы карьерного и профессионального роста.

О РОЛИ Ищем опытного инженера для работы в DataDev. Основной фокус — поддержка и развитие инфраструктуры, автоматизация CI/CD пайплайнов и эксплуатация сложных MPP-систем. Нам важен глубокий опыт администрирования баз данных и понимание сетевых моделей Kubernetes. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Automation: Разработка скриптов и средств мониторинга на Python/Golang, автоматизация рутинных процессов. — CI/CD: Разработка и поддержка пайплайнов, подготовка deployment-приложений для кластеров. — Infrastructure: Настройка, мониторинг и оптимизация MPP-систем (GreenplumDB/ArenadataDB). — Incident Management: Решение типовых задач и обработка инцидентов совместно с архитекторами. — Knowledge Base: Наполнение базы знаний и документирование технических решений. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: 5+ лет в DevOps/System Administration (Linux). — Kubernetes: Понимание сетевых (CNI, Ingress, Istio) и сторадж-моделей (CSI). — Stack: Уверенная работа с Ansible, Docker, Git и брокерами сообщений (Kafka, Rabbit, Redis). — Database Expert: Опыт эксплуатации Greenplum/ArenadataDB (backup/restore, gpupgrade, мониторинг). — Networking: Твердое понимание TCP/IP, UDP, NAT, DNS и HTTP. — Clouds: Опыт работы с VK Cloud, YandexCloud, OpenStack или AWS. ЧТО МЫ ПРЕДЛАГАЕМ — Полностью удаленный формат работы. — Масштабные задачи на стыке Big Data и системной инженерии. — Работа в команде экспертов с прозрачными процессами.

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring remote across the west coast — we also have offices in San Francisco and Seattle We're building a tool that makes content creation accessible for everyone, from individual creators to Fortune 500 enterprises. We're looking for people who are deeply versed in the Runway product and can take a strategic and creative view to Enterprise Support. If that's you, read on! WHAT YOU’LL DO - Manage customer inquiries across email, chat, Slack, focusing on complex cases requiring human judgment - Provide technical and creative support to enterprise customers via written communication and calls - Investigate technical issues and create detailed bug reports that save engineering time - QA test AI support automation for quality and accuracy - Partner with Customer Success on enterprise implementation and adoption, and collaborate cross-functionally with Product and Engineering teams - Stay current on product updates by actively using Runway - Contribute to knowledge base, documentation, and process improvements - Identify systemic issues from ticket patterns and calls, and proactively suggest improvements and operate autonomously - you know when to escalate vs. own a problem through resolution WHAT YOU’LL NEED - Experience with a mix of video editing, content creation, creative workflows, or generative AI tools - 3-5+ years in customer-facing technical roles (support, solutions engineering, CSM, technical account management) - Proven track record handling enterprise customers and complex escalations - History of working autonomously with minimal supervision - Examples of process improvements or systems you've built FOR YOUR APPLICATION: During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built - and that starts now! As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Build a Custom Runway Workflow: 1. Sign up for a free Runway account (no payment required) 2. Review these resources: 1. Tutorial https://academy.runwayml.com/workflows/using-workflows 2. Guide https://help.runwayml.com/hc/en-us/articles/45769159004691-Building-your-first-Workflows 3. Build a workflow based on your own creative idea or theme. 1. Your workflow should include at least 3 steps 2. Think about a real creative problem someone might solve with Runway 4. Submit in the application: 1. Screenshot of your completed workflow 2. Brief description (3-4 sentences): What's your creative concept? What does your workflow accomplish? Who would use this? Note: Free accounts can build workflows but can't run them - that's fine! We want to see your ability to learn the product and think creatively about how customers might use it. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Berlin, Germany Workplace: remote ABOUT YOU   The ideal candidate will be responsible for managing RDBMS and NoSQL solutions, optimizing performance, implementing replication and high availability, and providing support to development teams.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Manage RDBMS and NoSQL solutions Ensure database performance, scalability, high availability, and disaster recovery across environments deployed on bare-metal servers and virtual machines Implement and manage replication сhains, partitioning / sharding, backups Assist development teams in creating, optimizing, and problem solving with RDBMS and NoSQL solutions Troubleshooting Drive automation using Terraform, Puppet, and custom tooling for infrastructure and database lifecycle management Qualifications 5+ years of experience as a Database Administrator Bachelor's Degree or equivalent experience in Computer Science, Technology, or a related field of study Expert-level experience with at least one of MySQL, PostgreSQL Familiarity with other RDBMS or NoSQL solutions Strong knowledge of SQL (DDL, DML, DCL) Experience with AWS or GCP cloud platforms Proficiency in Linux Excellent interpersonal and communication skills, with the ability to convey technical information to non-technical stakeholders Strong analytical and problem-solving abilities English language proficiency at B2 level or higher A plus if: Experience in scripting, automation, and Infrastructure-as-Code (IaC) tools (e.g., Terraform, Puppet, Bash/Python) Team management experience Familiarity with observability tools like Datadog, Prometheus, Grafana, or Zabbix Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

О РОЛИ (ABOUT THE ROLE) Ищем ключевое техническое лицо для взаимодействия с мерчантами. Вы будете сопровождать клиентов на всех этапах: от онбординга и настройки API до пост-релизного саппорта. Это роль на стыке клиентского сервиса и технической экспертизы в области криптоплатежей. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Integration Support: Сопровождение интеграций мерчантов, помощь в настройке платежных потоков и API. — Technical Consulting: Консультирование клиентов по работе кошельков, webhooks и функционалу дашбордов. — Coordination: Синхронизация работы внутренних команд для решения технических запросов мерчантов. — Client Success: Обеспечение стабильной работы сервиса после запуска и оперативное решение возникающих проблем. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: 2+ года в сферах Payments, Fintech, Crypto или PSP. — Техбаза: Понимание платежных циклов (deposits / withdrawals), опыт работы с API и webhooks. — Compliance: Понимание процессов KYC/KYB и основ комплаенса. — Инструментарий: Уверенная работа с CRM, Jira, Confluence и мессенджерами (Slack/Telegram). — Languages: Свободный уровень владения английским (C1) и русским (C1) языками. БУДЕТ ПЛЮСОМ — Опыт работы с блокчейн-сетями (BTC, ETH, TRON). — Понимание процессов крипто-фиатной конвертации. — Опыт в high-risk индустриях (iGaming, Forex).

Location: Remote - US About the Job: Software powers the world, and LaunchDarkly empowers all teams to deliver and control the best software. As an Senior Infrastructure Engineer on the IDE team, you'll help us build, automate, and improve the systems that keep LaunchDarkly running at scale. Our platform serves over twenty trillion feature flags daily across a global AWS footprint. The IDE team owns the infrastructure layer — networking, compute, CI/CD, databases, observability — and we're looking for someone who wants to make that layer increasingly self-service and automated. You'll write software that replaces manual processes, build tools that help other engineers move faster, and contribute to a culture where operational toil is treated as a bug to be fixed, not a fact of life. As part of our you-build-it-you-run-it culture, all engineers participate in an on-call rotation. Responsibilities: Automate infrastructure provisioning, deployment, and operational workflows Build and improve internal tools and platforms that make other engineers more productive Manage and evolve our AWS infrastructure using Terraform Participate in on-call rotations and turn incident patterns into permanent fixes Collaborate with product engineering teams to understand their infrastructure needs and reduce friction Identify repetitive operational work and replace it with software Qualifications: 8+ years of professional software engineering experience Familiarity with AWS (you've used it; you don't need to have memorized every service) You write code to solve problems — not just configuration, but actual software when the situation calls for it You're curious about how things work and willing to learn new tools quickly A commitment to working in a communicative and collaborative environment You hold yourself and others to a high bar when working with production systems You value code quality, automated testing, and engineering best practices Nice to have (but not required): Experience with Terraform or similar Infrastructure-as-Code tools Experience with CI/CD systems (GitHub Actions, Jenkins, etc.) Familiarity with containers and Kubernetes Experience with observability tools like Datadog Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** Zone 3: All other US locations - $ 163,000 - $224,070 * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Задачи: — Развертывание, обслуживание и оптимизация облачной инфраструктуры на AWS с помощью Terraform; — Внедрение и соблюдение принципов GitOps для управления инфраструктурой и состоянием приложений; — Обеспечение безопасности инфраструктуры; — Разработка, внедрение и поддержка отказоустойчивых конвейеров CI/CD для сборки, тестирования и развертывания приложений; — Автоматизация рутинных операций и процессов развертывания с помощью современных инструментов; Требования: — 3 года профессионального опыта в качестве DevOps-инженера, SRE-инженера или инженера по платформе; — Практический опыт работы с AWS или другими облачными провайдерами; — Опыт написания и поддержки инфраструктуры как кода (Terraform); — Навыки создания и оптимизации конвейеров CI/CD; — Опыт работы с Kubernetes и Helm; — Глубокое понимание основ сетевых технологий (TCP/IP, DNS, HTTP/S) и облачной безопасности; — Опыт работы с Linux и скриптами на языке bash; Будет плюсом: — Понимание принципов Gitops и навыки работы с такими инструментами как ArgoCD или Flux; — Навыки работы с распределенными системами (Kafka, RabbitMQ, Redis Cluster); — Опыт настройки распределенного логирования и трассировки; — Знание шаблонов и практик SRE; — Опыт работы с языками программирования (Python/Go); — Опыт работы с решениями для масштабирования кластера, такими как Karpenter или Cluster Autoscaler. Условия: — Удалённый формат; — Карьерный рост и развитие в сильной технической команде; — Работа в международной компании.

Задачи: — Проектирование и развитие on-prem инфраструктуры — Настройка и оптимизация Kubernetes-кластеров — Автоматизация CI/CD и IaC (Terraform, Ansible, GitLab CI/CD) — Настройка observability и HA/DR (Prometheus, Grafana, PostgreSQL, Redis, Kafka и др.) Требования: — 4-6+ лет опыта девопсом в on-prem или гибридных инфраструктурах — Глубокое понимание ОС и принципов работы оборудования — Опыт работы с Bash / Python / Go — Системное мышление и умение работать с архитектурными решениями Условия: — Оформление по ТК РФ, ДМС — Удалённый формат по РФ, гибкое начало дня — Развитые процессы взаимодействия и онбординга

Задачи: — Поиск и анализ технических решений для автоматизации существующих и новых платёжных инструментов — Выявление уязвимых мест в web-приложениях и мобильных приложениях — Анализ API, платёжных флоу и сценариев взаимодействия систем — Проведение security-исследований и penetration-тестирования (black-box) — Подготовка технических выводов и рекомендаций для продуктовой и разработческой команд Требования: — Умение работать с API и web-запросами, понимание принципов их работы и методов подмены — Понимание процессов QA-тестирования мобильных приложений (black-box testing) — Опыт работы с network sniffer-инструментами (Charles Proxy или аналоги) — Опыт работы с Frida Framework или аналогичными инструментами для обхода ограничений на стороне приложений — Самостоятельность, аналитическое мышление, внимательность к деталям — Будет плюсом: знание HTML, CSS, JavaScript; опыт работы с Appium Framework; опыт работы с Fintech / платёжными системами / e-commerce Условия: — Приоритет кандидатам, находящимся не в Украине, России, Беларуси.

Задачи: — Поддержка бесперебойной работы, развитие и управление информационными системами; — Мониторинг и управление устройствами с помощью AirWatch; — Круглосуточная поддержка пользователей, решение запросов на обслуживание и инцидентов, консультации. Требования: — Опыт от 4 лет; — Опыт работы с AirWatch MDM – сервисом управления мобильными устройствами; — Гражданство РФ. Условия: — Полная занятость (Full-time).

Location: United States & Canada Workplace: Remote About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. About the Site Reliability Engineering Team The Site Reliability Engineering (SRE) team ensures the WorkOS platform remains fast, reliable, and resilient at scale. We build the systems and practices that keep everything running smoothly—handling hundreds of millions of requests, minimizing downtime, and continuously improving service performance. Our team works across the stack and collaborates closely with infrastructure and product engineering teams. We embed reliability into everything we do—whether it’s designing scalable systems, improving observability, or leading incident response. If you’re motivated by complex systems, passionate about uptime and performance, and excited to make reliability a first-class concern—this role offers the opportunity to make a lasting impact. Who we’re looking for We’re looking for engineers who are excited to improve the reliability of complex systems and enjoy digging into how things work. As an early member of the SRE team, you’ll help shape our approach to reliability at scale and collaborate closely across the company. You might be a great fit if you: - Bring a generalist mindset and are comfortable working across infrastructure layers—from compute and networking to storage, databases, and app runtime environments - Are curious and proactive, with a strong desire to understand systems end-to-end and uncover hidden failure modes - Care deeply about uptime, observability, and performance, and see reliability as a product feature - Think through architectural trade-offs with reliability, simplicity, and maintainability in mind - Take initiative, work independently, and follow through—from identifying reliability risks to driving improvements - Collaborate well with engineers across disciplines and enjoy supporting teams through production readiness, incident response, and postmortem reviews Responsibilities ✔️ - Design and evolve the systems, tooling, and processes that improve the reliability and performance of WorkOS - Collaborate with product and infrastructure teams to ensure services are production-ready, observable, and resilient to failure - Define and measure SLIs/SLOs to guide reliability improvements - Write and optimize backend systems (in TypeScript) with a focus on performance, maintainability, and graceful degradation - Improve our incident response process, lead postmortems, and drive follow-through on reliability risks - Develop internal tools and automations that make it easier to operate and scale our systems - Participate in our on-call rotation—responding to, resolving, and learning from production incidents - Contribute to design and architecture discussions with a focus on operability and long-term sustainability - Document systems, share learnings, and help grow a reliability-minded engineering culture Qualifications 🌟 - Based in PST/PDT timezone - Experience operating and scaling production systems in cloud environments (we use AWS) - Familiarity with service reliability concepts—monitoring, alerting, incident response, and root cause analysis - Comfort working across infrastructure layers (e.g. compute, networking, storage, observability tooling) - Strong debugging and systems thinking skills—you can follow problems across services and layers - Ability to work independently, take ownership, and drive projects from problem discovery through resolution Nice to have - Familiarity with Kubernetes or similar orchestration systems - Exposure to observability stacks (e.g. Prometheus, Grafana, Datadog, OpenTelemetry) - Exposure to TypeScript or interest in working in a TypeScript-based codebase Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.   - 401k matching - Competitive Equity - Healthcare, dental and vision coverage - FSA, ST/LT Disability, Voluntary Life - Carrot fertility benefits - 20 days paid vacation + 10 holidays + unlimited sick leave - 12 weeks fully paid parental leave - Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active - Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being - Commuter benefits for hybrid employees in SF/NYC - Unlimited token usage! Please inquire directly with our recruiting team for benefits available to those working outside the US.   Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.