Клиенты и продажи вакансии - удалённо

PagerDuty is seeking an Account Manager to join their diverse, customer-focused team. The Account Manager will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes. Responsibilities include maintaining and growing customer relationships, driving product adoption, managing renewals, and identifying strategic expansion opportunities that deliver measurable business value. Key Responsibilities: — Own a portfolio of existing customers to ensure adoption, value realization, and retention. — Develop and execute account plans that drive renewals, mitigate churn risk, and uncover expansion opportunities. — Present and negotiate renewal proposals, structure multi-year options, and manage contract value through strategic account management. — Monitor customer health using usage analytics, telemetry, and business insights to identify and address risks early. — Collaborate cross-functionally with Legal, Sales Operations, and Renewals teams to ensure smooth contracting, forecasting, and reporting processes. — Maintain strong product knowledge and deliver consultative guidance to drive configuration optimization and feature adoption. Basic Qualifications: — 7+ years of combined customer-facing experience, including Account Management, Customer Success, or Renewals. — 4+ years of proven success managing renewals and growth within a SaaS environment. — Experience using Salesforce (SFDC) and analytics tools such as Gainsight, Tableau, or Looker. — Bachelor’s degree or equivalent experience. Preferred Qualifications: — Demonstrated ability to leverage data analytics and health metrics to manage and retain customer accounts. — Prior enterprise sales expertise leveraging MEDDPICC & Value Selling. — Experience working with enterprise software customers or in a DevOps environment. — Strong understanding of AI-powered tools and how they can be leveraged to drive efficiency and insight. — Proven history of achieving revenue and retention goals through consultative account management. — Self-starter with strong collaboration, negotiation, and problem-solving skills. PagerDuty operates a hybrid work model with offices in 8 major cities but this role is remote within eligible US locations. Candidates must reside in an eligible location as specified in the job post. PagerDuty offers a competitive salary, comprehensive benefits package, flexible work arrangements, company equity, employee stock purchase program, retirement or pension plans, generous paid vacation, paid holidays and sick leave, paid parental leave, paid volunteer time off, company-wide hack weeks, and mental wellness programs. PagerDuty is an equal opportunity employer committed to providing reasonable accommodations for qualified individuals with disabilities in the job application process.

Задачи: — Поиск и подбор новых вебмастеров и рекламодателей; — Общение с текущими вебмастерами и рекламодателями; — Поездки на выездные отраслевые мероприятия; — Отслеживание эффективности рекламных кампаний; — Анализ рынка; — Выполнение задач по развитию бренда. Требования: — Знание английского языка на уровне B2-C1; — Опыт в вертикали Crypto будет плюсом; — Опыт работы в продажах, колл-центре или сферах обслуживания; — Быстро собирать и анализировать массивы данных, обучаемость, способность работать в условиях жестких дедлайнов, ответственность за результат; — Наличие базы партнеров будет плюсом. Условия: — Развитие до лидирующих позиций; — Работа в динамично развивающейся команде; — Заработная плата: ставка + KPI; — Возможность воплощать в реальность идеи по улучшению бизнес-процессов; — Удаленный формат работы; — Работа в коллективе.

Обязанности: • Продажа строительного оборудования (станки) по всей России и СНГ. • Определение способов и мест продаж самостоятельно. Требования: • Опыт работы от 1 года. • Уверенный пользователь ПК. Условия: • Оплата сдельная (без оклада), 10% от стоимости станка. • Свободный график работы. • Удаленная работа, возможна совмещение.

Задачи: — Звонить клиентам клуба — Продавать клубные карты и абонементы — Приглашать клиентов на тренировки, если они давно не посещали клуб — Вести простую отчётность по результатам звонков — Поддерживать дружелюбную атмосферу общения Требования: — Грамотная устная речь и позитивный настрой — Умение заинтересовать собеседника и слушать — Самоорганизация и ответственность — работаешь из дома, результат важнее процесса — Желание учиться и развиваться в продажах — Опыт не обязателен — всему научим! — Звонки через телефонию, которая устанавливается на любой телефон. Условия: — Гибкий график: работай, когда удобно — Частичная занятость — легко совмещать с учёбой или другой работой — Работа полностью удалённая — Прозрачная система мотивации: оклад 30.000 + бонусы за продажи — Дружная команда и поддержка на каждом этапе — Возможность профессионального роста

Задачи: — Управление рекламными кампаниями на Ozon: запуск, ставки, контроль ДРР, оптимизация; — Работа с отчётами Ozon и Wildberries: продажи, воронка, реклама — выводы и предложения, а не просто выгрузки; — Работа с отзывами и вопросами на Ozon: ответы, отработка негатива, контроль рейтинга карточек; — Еженедельная сводка по результатам для владельца. Требования: — Свой компьютер и стабильный интернет; — умение работать с Excel; Условия: — Формат работы: Удалённая работа, график 5/2, 2 часа в день - удобно совмещать с учёбой или основной работой; — Перспектива роста вместе с направлением: Ozon у нас только разгоняется — есть шанс вырасти. Работодатель — ИП, оформление по договору с ИП (вакансия размещена с аккаунта COZY HOME, к его операционной деятельности отношения не имеем)

Location: Remote (Global) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the Role The Account Manager will be instrumental in helping grow and retain Clipboard's existing markets. Healthcare providers are core to the Clipboard marketplace — the Account Manager is in charge of nurturing and expanding relationships with current users, going deep with those users to understand their needs, and ensuring they're consistently successful on the platform. There's no ceiling to what you can achieve in this role — if you're highly motivated to go above and beyond, a diligent executor, and a strong written/verbal communicator, Clipboard is the place for you to excel. Responsibilities - Managing and growing relationships with an existing portfolio of healthcare providers and dental offices - Clearly articulating the value proposition of the app to current users to drive continued engagement and expansion - Going deep with healthcare providers and dental offices to uncover their evolving needs, understand their challenges, and find ways to genuinely help them succeed on the platform - Establishing credibility and rapport with providers, which includes demonstrating a strong understanding of the app - Being the go-to point of contact for users that need help navigating the app, resolving issues, and getting the most out of the platform - Helping fill new and urgent shifts in your assigned markets Qualifications - Willingness to hustle / lack of fear - Experience texting, emailing, and talking with English-speaking clients and prospects Requirements - Stable high-speed internet connection - A computer workstation (laptop or desktop) - Internationally located (not in US, CA, UK, NZ, or AU) - Availability to work US working hours - Fluency in English speaking and writing Beyond the Basics — What Will Make You Successful - Noticing & Curiosity — You pick up on things others miss and ask "why" more than once because the first answer is rarely the whole story. You dig to understand the root of a problem or situation rather than accepting things at face value, and you're constantly updating your understanding of the customers you serve. - Initiative & Persistence — You have a bias for action. You know that our customers are dealing with real problems today, and you don't wait for perfect information before making a move. You're scrappy and self-reliant, you find ways through obstacles rather than around them, and you bring solutions instead of asking "what should I do?" - Ownership — The buck stops with you, no matter what anyone else did or did not do. You take full responsibility for your results, fix problems when you see them — even outside your immediate area — and put processes in place to make sure those problems don't happen again. - Customer-Centric — You feel your customers' situations genuinely and care about improving their lives, not just hitting a number. Talking to customers and solving their problems isn't a task on your list — it's the job. - Humble — You're low ego and care about getting to the best outcome, not about being right. You readily admit when you don't know something, you actively seek out feedback, and you're always looking to become a better version of yourself. Benefits - Do great work that matters for customers who could really use your help - Competitive pay - Unlimited PTO - Fully Remote Estimated annual compensation: $12,000–$15,600 USD. Each candidate's compensation offer within this range will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Remote (Global) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the Role The Account Executive will be instrumental in growing Clipboard's footprint by bringing new dental offices onto the platform. Dental offices are core to the Clipboard Dental marketplace — the Account Executive is responsible for identifying prospective dental offices, initiating contact, and guiding them through the full sales cycle from cold outreach to activation. This is a full-cycle sales role where you own your pipeline end-to-end: prospecting, pitching, handling objections, negotiating, and closing. There's no ceiling to what you can achieve in this role — if you're highly motivated, fearless on the phone, and a strong communicator, Clipboard is the place for you to excel. Responsibilities - Cold calling dental offices that have not yet posted shifts to introduce them to Clipboard's staffing services - Clearly articulating the value proposition of the platform and overcoming objections to drive new office activations - Managing the full sales cycle — from initial outreach through onboarding — ensuring a smooth transition for new offices onto the platform - Leading price negotiation conversations with dental office decision-makers - Building and managing your own pipeline, consistently following up with leads and maintaining organized records of outreach activity - Persisting through longer sales cycles and re-engaging offices over time to convert them into active customers Qualifications - Willingness to hustle / lack of fear - Fluency in English speaking and writing with experience communicating with English-speaking clients - Proven experience in a sales role where you were responsible for generating your own leads - Demonstrated experience managing your own pipeline and following through on a full sales cycle Requirements - Stable high-speed internet connection - A computer workstation (laptop or desktop) - Internationally located (not in US, CA, UK, NZ, or AU) - Availability to work US Pacific Time working hours (9:00 AM – 6:00 PM PT) Beyond the Basics — What Will Make You Successful - Noticing & Curiosity — You pick up on things others miss and ask "why" more than once because the first answer is rarely the whole story. You dig to understand the root of a problem or situation rather than accepting things at face value, and you're constantly updating your understanding of the customers you serve. - Initiative & Persistence — You have a bias for action. You know that our customers are dealing with real problems today, and you don't wait for perfect information before making a move. You're scrappy and self-reliant, you find ways through obstacles rather than around them, and you bring solutions instead of asking "what should I do?" - Ownership — The buck stops with you, no matter what anyone else did or did not do. You take full responsibility for your results, fix problems when you see them — even outside your immediate area — and put processes in place to make sure those problems don't happen again. - Customer-Centric — You feel your customers' situations genuinely and care about improving their lives, not just hitting a number. Talking to customers and solving their problems isn't a task on your list — it's the job. - Humble — You're low ego and care about getting to the best outcome, not about being right. You readily admit when you don't know something, you actively seek out feedback, and you're always looking to become a better version of yourself. Benefits - Do great work that matters for customers who could really use your help - Competitive pay - Unlimited PTO - Fully Remote Estimated annual compensation: $12,000–$15,600 USD. Each candidate's compensation offer within this range will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Требования: — От 3 лет опыта в роли Senior/Lead Sales в финтехе: PSP, Acquirer, Payment Gateway, Payment Orchestration или со стороны крупного high-risk мерчанта — Опыт работы с рынками Индии и Бангладеш — обязателен — Африка — будет плюсом — Подтверждённый опыт в iGaming — Своя база топовых мерчантов и партнёров — существенное преимущество — Понимание платёжной инфраструктуры: acquiring, routing, MID, APM, chargeback, risk, onboarding, KYC/KYB — Английский B2+ — Готовность к международным командировкам и конференциям Обязанности: — Поиск и привлечение новых мерчантов на рынках Индии, Бангладеш, Африки — Выстраивание долгосрочных отношений с ключевыми мерчантами — Полный цикл: от первого контакта до запуска мерчанта — Анализ новых платёжных решений конкурентов Условия: — Официальное оформление с первого дня — Удалённо (вне РФ и РБ) или офис в Лимасоле — Фикс до €3 000 + % — Оплачиваемый отпуск — Участие в международных конференциях — Карьерный рост

Работодатель: TrendUp — онлайн-школа по торговле на финансовых рынках. - 10 лет на рынке - Обучаем работе с Московской биржей и криптовалютой - Делаем упор на практику и реальные результаты Задачи: • Работать с лидами с вебинаров, сайта, заявок • Созваниваться по IP-телефонии/мессенджерам • Выявлять потребности и уровень клиента • Презентовать подходящий курс и доводить до оплаты • Выполнять планы по звонкам и продажам • Вести сделки в CRM Требования: • Опыт активных продаж от 1 года (онлайн-услуги / онлайн-школы - плюс) • Опыт удалённой работы и самоорганизации • Грамотная речь, уверенный телефонный диалог • Умение работать с возражениями и закрывать сделки • Интерес к финансам, инвестициям, криптовалюте • Ориентация на результат и рост дохода Условия: • Полностью удалённый формат • Доход: фикс + % от продаж, средний менеджер после испытательного срока - ≈150 000 ₽/мес, сильные выходят на 200 000–250 000 ₽/мес • Только тёплая база, без холодного обзвона • Обучение продукту и скриптам, поддержка руководителя • База знаний, разборы звонков • Возможность учиться в нашей школе и прокачать финансовую грамотность

Задачи: - обработка новых обращений - переписка с покупателями - уточнение информации по заказам - внесение данных в таблицу - передача информации ответственному сотруднику Не требуется заниматься холодными продажами или самостоятельно искать клиентов. Условия: - удаленный формат работы с любой точки планеты - понятный рабочий процесс - готовы инструкции - обучение перед началом работы - поддержку руководителя - долгосрочное сотрудничество - своевременную оплату Требования: - грамотная письменная речь - внимательность - базовое владение телефоном или ПК - желание разобраться в рабочем процессе

Требуется SALES-МЕНЕДЖЕР / ОБРАБОТЧИК ТРАФИКА Обязанности: — Закрытие FD/RD — Обрабатывать входящий поток трафика — Работать по готовым скриптам — без самодеятельности, но с харизмой — Ведение отчетности в конце смены Требования: — Пунктуальность — Способность работать на результат — Умение работать с возражениями — Опыт в обработке трафика не менее 6 месяцев — Стабильный интернет и отсутствие параллельных проектов — Желание много зарабатывать, а также расти и развиваться внутри команды — Готовность пройти все этапы собеседования и отдела безопасности Условия: — Обучение от опытной команды на практике — График: 2/2, работаем по GMT+3 с 11:00 до 23:00 — Удалённая работа — работай откуда удобно, но будь в фокусе — Реальная зарплата от $1000 — Работа с качественным трафиком, нужно грамотно закрыть

Location: Stockholm Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000 across Sweden, Denmark and Norway in telecommunications, financial services, industrial manufacturing, energy and utilities, and healthcare and life sciences. Sovereignty and control over where data and models reside are growing priorities across these sectors, and Cohere is well positioned to meet that need with private, on-premise and in-country deployment built for enterprise scale. We’re looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture.   As a Senior Account Executive, you will: - Drive net-new customer acquisition across Sweden, Denmark and Norway via targeted outbound activity, executive introductions, and relationship building with key stakeholders - Own the full sales cycle – from initial outreach, technical and business validation, through deal close - Support coverage of adjacent Nordic accounts as territory priorities require - Generate and own your own pipeline through disciplined outbound, research and executive prospecting - Be a trusted advisor to customer prospects, deeply understand their challenges & goals, and tailor solutions to drive impact for their businesses - Leverage senior-level relationships with executives to drive strategic partnerships and sales opportunities - Align closely with our partners and systems integrators to drive shared revenue and extend reach into target accounts - Work cross-functionally across the business, drawing in the right technical and specialist colleagues as each engagement requires - Collaborate with Sales Development Representatives and Marketing to supplement your own top of funnel activity   You may be a good fit if you have: - Fluent in at least one Nordic language – Swedish, Norwegian or Danish – in addition to English; additional Nordic languages are a strong advantage - 10+ years of B2B enterprise sales experience with Global 2000 and large enterprise customers along with experience negotiating & closing transformational 7-figure deals - Depth in at least two of our priority sectors: financial services, telecommunications, energy and utilities, manufacturing, healthcare and life sciences - A hunter mentality - you take pride in generating your own pipeline and are at your best when building a territory rather than managing an inherited one - A proven track record of high performance and exceeding quotas - Experience building and maintaining senior-level relationships with executives - Experience working alongside channel partners and systems integrators to drive sales cycles and hit shared revenue goals - Excellent communication skills - you are a great listener, have a knack for understanding what matters most to others & building strong relationships, experienced presenting to a C-suite audience, and feel comfortable speaking to both technical and non-technical customer prospects   Additional Requirements: - Experience selling complex enterprise level solutions, technical products, and private or on-premise deployments (AI/NLP solutions preferred) - Familiarity with European data residency, sovereignty and regulatory requirements as live buying criteria - High tolerance for ambiguity - this is an early-stage territory without an established local playbook, and you'll need to be both a doer and a strategist - Creativity - deal structures can widely vary, strong technical acumen and the ability to creatively structure mutually beneficial partnerships are necessary FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

ANODHAS AI ищет менеджера по привлечению B2B-клиентов. Компания разрабатывает Telegram-ботов, CRM и автоматизацию бизнес-процессов. Задачи: — Находить потенциальных клиентов и выходить на собственников и руководителей. — Выяснять потребности бизнеса и предлагать обсуждение решения. — Организовывать встречи с основателем студии. — Вести базу лидов и сопровождать общение до оплаты заказа. — Техническую оценку, согласование объёма, цены и сроков берёт на себя основатель, реализацией занимается команда. Требования: — Умение начинать деловой разговор, внимательно слушать и последовательно вести переговоры. — Опыт B2B-продаж, IT-услуг или автоматизации будет плюсом. Условия: — Удалённая работа без фиксированного оклада. — Вознаграждение за привлечённые и оплаченные заказы. — Размер, база расчёта, закрепление клиента и порядок выплат согласуются до начала сотрудничества. — Для отклика нужно написать о своём опыте и о том, как планируете искать первых клиентов.

Задачи: — Обработка входящих сообщений клиентов — Консультирование по базовым вопросам по готовым материалам — Ведение переписки в мессенджерах — Внесение нужной информации в таблицу — Ведение простой отчётности Требования: — Грамотная письменная речь — Внимательность и ответственность — Стабильный интернет — Умение работать по инструкции Условия: — Работа на перспективное долгосрочное совместное сотрудничество — Полностью удалённый формат — Готовые инструкции и поддержка наставника — Готовый и понятный рабочий процесс без сложностей — Своевременные выплаты

Задачи: — Обеспечение поддержки клиентов, использующих API EODHD — Решение технических вопросов и проблем, связанных с интеграцией и использованием API — Взаимодействие с командой разработки для передачи обратной связи и улучшения продукта Требования: — Опыт работы с API и техническая грамотность — Навыки коммуникации и поддержки клиентов Условия: — Возможность работать удалённо — Зарплата в евро Контакт для откликов: nick@eodhd.com Подробности вакансии доступны по ссылке: https://docs.google.com/document/d/1lFi-yMjpY2LHYhrvT6R-HzsheNPw5aADi2PLILI8MVo/edit?tab=t.0

Задачи: — Ежедневное привлечение и управление отношениями с каналами продаж, включая реселлеров, дистрибьюторов, системных интеграторов и стратегических партнеров в Турции, на Ближнем Востоке и в Африке — Выступать связующим звеном между Keeper и назначенными партнерами, а также Ingram Micro MEA — Строить и поддерживать отношения с текущими и потенциальными партнерами — Устанавливать профессиональные отношения с ключевыми сотрудниками продаж и каналов в партнерских аккаунтах — Координировать участие сотрудников Keeper для достижения целей партнеров — Продавать через партнерские организации конечным пользователям в сотрудничестве с партнерами — Выполнять поставленные цели по объему продаж и стратегическим задачам — Управлять конфликтами между прямыми и каналами продаж, обеспечивая коммуникацию — Обеспечивать соблюдение партнерами программ и соглашений — Участвовать в планировании партнерских отношений с финансовыми и производственными целями — Определять предложения партнеров и совместно запускать новые предложения для увеличения дохода — Строить отношения с технологическими поставщиками для выявления новых возможностей — Вести регистрацию каналов в Salesforce.com и помогать закрывать лиды — Планировать и проводить маркетинговые мероприятия для поддержки бренда и генерации спроса — Готовность к командировкам до 50% времени Требования: — Опыт работы в продажах SaaS в области безопасности не менее 5 лет — Свободное владение английским и арабским языками (устно и письменно) — Доказанный успех в увеличении доходов через партнерские каналы — Хорошее понимание программ мотивации партнеров и инструментов PRM — Сильные коммуникативные навыки и умение работать в команде — Высокая мотивация и ориентация на результат — Желание работать в профессиональной и карьерно ориентированной среде — Готовность к частым командировкам Условия: — Полностью удаленная работа из Лондона — Работа в быстрорастущей компании в сфере кибербезопасности Дополнительно: — Компания обеспечивает равные возможности и поддерживает разнообразие — Обработка персональных данных кандидатов в соответствии с политикой конфиденциальности Keeper Security

Algolia is a market leader in AI Search, serving over 18,000 businesses and processing over 30 billion search requests weekly. The company raised $150 million in Series D funding in 2021, reaching a valuation of $2.25 billion. The Customer Success Engineer role involves ensuring customers successfully adopt, implement, and scale Algolia's search and discovery platform. Responsibilities include delivering technical onboarding, solution design, best-practice guidance, and hands-on implementation support. The role requires partnering with customers to design scalable solutions, supporting Professional and Expert Foundation offerings, acting as a Technical Owner for assigned accounts, and ensuring smooth delivery through communication, documentation, and stakeholder alignment. Key tasks include consulting customers, delivering technical workshops, advising on search implementation and optimization, collaborating with Customer Success Managers, escalating issues as needed, partnering with Product and Engineering teams, reporting case status, identifying and resolving technical risks, and optimizing customer environments. Requirements: — 4+ years in a customer-facing technical role (CSE, SE, SA, consultant), preferably in SaaS — Functional knowledge of at least one programming language: JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python — Experience with REST API, database management, and web development technologies — Experience delivering technical workshops (training, knowledge transfer, implementation, code review) — Lifelong learning and growth mindset — Ability to explain complex technical concepts to broad audiences — Proficiency in communicating technical issues to technical and non-technical audiences via phone and email — Excellent time management, task prioritization, and situational urgency evaluation — Occasional travel to customer locations may be required Nice to have: — Experience implementing or optimizing search & discovery experiences — Experience designing and developing generative AI and agentic applications — Experience in high-growth SaaS environments — Familiarity with iOS & Android platforms — Experience supporting open-source projects and GitHub communities — Experience with Shopify, Magento, and Salesforce Algolia offers a flexible workplace strategy with options for fully remote or hybrid-remote work. The company values grit, trust, candor, care, and humility. Algolia is committed to diversity, inclusion, and creating a respectful workplace. Candidates are advised to apply only through the official careers page and be cautious of recruitment scams.