Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a direct Business & Operations partner to our Solutions team, including Deployment Strategists and Applied AI Engineers. You will work closely with Solutions leadership to build & scale the operating system that powers value & operational excellence across pre-sales and post-sales activities.
You will translate our value vision into a scalable operating model by building automations, defining processes and ways of working, standing up KPIs and reporting, operationalising our internal ROI framework, feeding the feedback loop to capitalize on our successes, and embedding reusable value frameworks into customer engagements.
This role is critical to turning our go-to-market strategy into repeatable, AI-native action, aligning delivery quality, output per FTE, and customer satisfaction to improve the efficiency and impact of our Solutions organisation and accelerate the value Mistral delivers to customers.
WHAT YOU WILL DO
Operating System & Automation
- Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design the internal tools & automations that raise output per FTE.
- Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP.
- Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team.
Value Intelligence & ROI
- Operationalise the internal ROI framework per project / use case, defining and surfacing where we build value.
- Define the reporting layer and metric catalog (what we collect and surface) and build the dashboards that turn our data foundation into decisions and proof of value.
- Stand up the customer satisfaction measurement system (define, collect, surface) as a core input to value & operational excellence.
Processes, Ways of Working & Cross-Functional Collaboration
- Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle
- Partner with Revenue Growth, People Growth, RevOps, CSMs and Product & Engineering to align the operating system with company strategy and fuel the flywheel.
- Ensure our operational processes are followed across geographies, embedding safety, security & compliance into our ways of working.
WHAT WE'RE LOOKING FOR
- 4+ years of experience in strategic operations, business operations, or a chief-of-staff role within technical sales or solutions engineering.
- Strong ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution.
- Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities.
- Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities.
- Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.
- Hands-on builder of internal tools and data workflows; comfortable turning manual processes into scalable systems.
- Strong analytical skills to design ROI and value frameworks, build reporting, and translate data into operational decisions.
- Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges.
- Native-level fluency in English; additional European languages are a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Paris; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Истринская сыроварня Олега Сироты — известный российский производитель натуральных твердых, полутвердых сыров и йогуртов.
Задачи:
— управление и контроль работы розничной сети магазинов фермерской продукции собственного производства
— стратегическое и оперативное управление продажами розничной сети
— выполнение плановых показателей по выручке и маржинальности
— управление персоналом розничной сети
— организация и контроль мероприятий по привлечению покупателей.
Location: Sofia, Bulgaria
Director of Process Management
(Full-Time; Hybrid; Operations)
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
We are looking for a Director of Process Management who designs, implements, and governs the overall corporate process structure to define, standardize, and scale business operations. This executive position directly leads the Process Management team - consisting of a Jira Administrator, a Salesforce Administrator, and a Documentation Specialist - to translate high-level process architecture into automated, enforced, and fully documented system.workflows.
Key Responsibilities:
Framework & Process Architecture: Define company-wide BPM principles, standards, and common operational language; create guidelines, policies, and frameworks for process modeling, standardization, and continuous improvement.
Team Leadership & Platform Governance: Direct, mentor, and set priorities for the Jira Administrator, Salesforce Administrator, and Documentation Specialist to ensure tool configurations and documentation align with core process standards.
Process Analysis & Re-Engineering: Map, visualize, and analyze existing cross-departmental workflows to identify inefficiencies, errors, and delays; plan and execute short- and long-term business process re-engineering projects.
Executive Support & Stakeholder Alignment: Work directly with senior management across all business units to gather process data, build buy-in for BPM concepts, and provide hands-on guidance during rollout phases.
Monitoring, Compliance & Metrics: Establish continuous auditing procedures to ensure ongoing organizational compliance with corporate BPM standards; define and track process efficiency metrics to demonstrate cost reduction and quality gains.
Knowledge Base Oversight: Guide the Documentation Specialist in building and maintaining a centralized repository of standardized operating procedures (SOPs), process visualizations, and user guides.
Requirements
Management Experience: 3+ years of leadership experience in business process management, business architecture, or operational excellence, including direct management of technical and operational specialists.
BPM & Methodology Expertise: Deep working knowledge of process modeling methodologies (e.g., BPMN, Lean, Agile) and visualization tools (e.g., Drawio, Miro).
Tool & Platform Proficiency: Functional understanding of Jira (Agile administration, workflow automation) and Salesforce (CRM process execution, data governance) sufficient to oversee platform administrators.
Change Management & Communication: Proven ability to manage organizational change and collaborate effectively with C-level executives and department heads to drive adoption.
Strategic & Analytical Mindset: Demonstrated capability to design long-term operational roadmaps, turn qualitative feedback into quantitative process improvements, and control operational costs.
Education & Credentials: Bachelor’s or Master’s degree in Business Administration, Operations Management, BPM certifications (e.g., CBPP, Lean Six Sigma Black Belt) are preferred.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATIONS
Provide luxury food and beverage service to guests.
Maintain venue readiness, cleanliness, and safety standards.
Manage bar setup, breakdown, equipment, and supplies.
Support inventory, beverage menu development, and special events.
Ensure compliance with sanitation, health, safety, and labor regulations.
Valid STCW and flag-state certifications required for the position.
Proven Head Bartender/Bar Manager experience in a 4-star cruise or hospitality environment.
Strong knowledge of public health regulations, HACCP, and food & beverage operations.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 12 months of previous experience in rank on Cruise Ship
Substantial experience on large cruise ships with worldwide itinerary.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Bonus Scheme
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Family.
Location: Goma, DRC
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About GiveDirectly in the DRC
GiveDirectly DRC was established in 2018 to enable cash transfers to poor and rural populations via mobile phones, thereby promoting food security, poverty reduction, and financial inclusion. We aimed to demonstrate the operational feasibility and cost-effectiveness of transferring large volumes of money digitally in one of the world's least developed countries. Since its inception four years ago, GiveDirectly DRC has used mobile phones to transfer over $14 million to more than 65,000 beneficiaries in four provinces: South Kivu, North Kivu, Ituri, and Kinshasa.
GiveDirectly's activities in the DRC have expanded to include, among other things: compelling proofs of concept for mobile-based cash transfers; and the implementation of innovative technologies to target disadvantaged urban populations in Kinshasa, in collaboration with the DRC's social protection agency, the DRC Social Fund. The delivery of contactless cash to beneficiaries in Beni and Bunia affected by the economic consequences of COVID-19. You will be joining Give Directly DRC at an exciting time in its history, as we are establishing and hope to launch several new programs and strengthen our partnership with the DRC government.
About the Role
As Senior Manager, Operations (DRC), you'll build and lead the operational backbone behind GiveDirectly's programs in the country. You'll direct the support services team end-to-end — HR, logistics, procurement, and administration — while managing a team of managers. You'll design a procurement strategy that keeps goods and services flowing efficiently and reliably across provinces, own fleet and logistics management as the program scales, and manage the operational budget with an eye for efficiency. You'll also support the Country Director on HR strategy — recruitment, training, and performance — and design the systems needed for a much larger footprint across provinces, from procurement to digital tools that improve scalability.
This is a role for someone who can build systems as readily as they can lead people, and who's energized by both strategic design and the operational details that make it real on the ground.
What You’ll Do:
Lead the DRC support services team end-to-end — HR, logistics, procurement, administration, and office management — including direct oversight of managers
Develop and drive a procurement strategy ensuring efficient, compliant, and resilient sourcing across provinces, and own fleet and logistics management as the program scales
Manage the operational budget, forecasting and driving efficiency across procurement, logistics, and administrative spend
Support the Country Director on HR strategy — recruitment, training, performance management, and talent density — through oversight of the HR function
Design systems and processes to support a much larger footprint across provinces, anticipating future needs and identifying AI and digital opportunities to improve scalability
Coach and develop support services managers to build operational excellence beyond individual contribution
Maintain a compliance and operational risk register, and lead internal spot checks, audit preparedness, and action plans in partnership with Finance and Internal Audit
Own donor reporting, budget tracking, and donor visit coordination, and serve as the primary point of contact between the Country Office and GSS on operational and compliance matters
Own the Operational Knowledge Base and lead onboarding, training, and localization of materials as the team grows
Requirements:
Bachelor’s degree in a relevant field (management, administration, finance, or related); a master's degree is an asset
Minimum 6 years of experience in operations management, with a track record of transforming informal systems into structured, compliant, and scalable ones, including direct oversight of managers
Strong financial and budget management skills, with experience managing an operational budget
Proven experience maintaining a risk register and working closely with internal/external audit functions
Experience developing and coaching managers, with comfort delegating execution while retaining accountability for results
Strong digital fluency, with experience using and training teams on multiple platforms (Google Suite, Salesforce, Asana, Guru, Slack)
Familiarity with international NGO standards and donor compliance frameworks
Experience navigating the DRC's complex legal environment, including labor law and immigration requirements
Strong alignment with
GiveDirectly's values
Excellent written and oral communication skills, including ability to communicate fluently in English and French with high level stakeholders
Professional proficiency in French and English required; knowledge of Congolese Swahili and/or Lingala is an asset
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$94,500
Bonus at Target Performance:
10% (~$9,450, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,057 in 2025)
Estimated Total Compensation at Target: $103,950+
This role is onsite in Goma, DRC. We welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Rochester, United States
Keller Executive Search is partnering with a leading manufacturing organization to appoint an experienced Quality Systems and Risk Management Manager. This is a pivotal role for a quality professional who thrives at the intersection of systems governance, regulatory compliance, and proactive risk management, and who wants to make a measurable impact on product quality and operational excellence.
Reporting into senior leadership, you will own the design, maintenance, and continuous improvement of the quality management system while leading a structured approach to risk identification, mitigation, and control across the product lifecycle. You will work cross-functionally with operations, engineering, supply chain, and external partners to ensure that quality standards, regulatory requirements, and customer expectations are consistently met.
This is an excellent opportunity for someone ready to shape quality strategy, strengthen audit readiness, and embed a culture of continuous improvement. Our client values rigor, collaboration, and forward-thinking problem solving, and offers a stable, growth-oriented environment where quality leadership is genuinely valued.
Key Responsibilities
Own, maintain, and continuously improve the quality management system to ensure ongoing compliance with applicable standards and regulations
Lead the organization's risk management program, including risk assessments, mitigation planning, and corrective and preventive actions (CAPA)
Plan, conduct, and coordinate internal and external audits, and manage responses to regulatory and customer audits
Develop, review, and control quality documentation, procedures, and records to support audit readiness
Manage supplier and contract-manufacturer quality, including qualification, monitoring, and periodic on-site assessments
Analyze quality data and trends to drive root-cause investigations and measurable improvements
Partner with operations, engineering, and supply chain to embed quality and risk controls across the product lifecycle
Lead, mentor, and develop quality staff and champion a culture of continuous improvement
Prepare and present quality and risk metrics and reports to senior management
Additional Information
Location: United States; specific site details shared later in the process.
Working pattern: primarily on-site with occasional remote flexibility based on business needs.
Requirements
Essential
Bachelor's degree in engineering, quality, life sciences, or a related technical field
5+ years of experience in quality systems, quality assurance, or quality management within a manufacturing or regulated environment
Working knowledge of ISO 13485, FDA Quality System requirements, and ISO 14971 risk management principles
Practical knowledge of risk management methodologies and CAPA processes
Experience planning and conducting internal and external audits
Strong analytical, documentation, and problem-solving skills
Ability to work on-site as the primary work location
Preferred
Professional certification such as CQE, CQM, CQA, Six Sigma, or Lead Auditor
Experience with regulated or highly controlled manufacturing environments
Prior people-management or team leadership experience
Experience managing supplier or contract-manufacturer quality
Experience with electronic quality management systems
Ideal Candidate Profile
You are a detail-driven yet strategically minded quality leader who balances compliance discipline with practical, continuous-improvement thinking. You communicate clearly across functions, influence without authority, and stay calm and organized during audits. You take ownership of quality outcomes and enjoy building robust systems that scale.
Benefits
Relocation support is available for candidates who are not local; this can be structured as coverage of relocation costs or as a flat sign-on bonus to help the successful candidate make the move.
This is primarily an on-site role with limited flexibility for occasional remote work based on business needs and responsibilities.
Only limited travel is expected, typically a few trips per year for supplier or contract-manufacturer visits, audits, or industry events; site visits can be covered by other team members where travel is not feasible.
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Fort Worth, United States
A rapidly expanding luxury Western lifestyle retailer is seeking an entrepreneurial General Manager to establish and lead its new Fort Worth store.
This is an opportunity to build a new location, develop its customer base and create a high-performing retail team from the ground up. The General Manager will take ownership of the store’s commercial performance, people, customer experience and daily operations while creating an environment that celebrates craftsmanship, personalized service and authentic Western style.
Responsibilities
Lead the successful opening and ongoing operation of the Fort Worth store.
Recruit, onboard, train and develop a high-performing sales and support team.
Take ownership of sales, profitability, payroll, inventory and operating standards.
Deliver an elevated and highly personalized customer experience.
Build a clienteling culture that encourages repeat business, referrals and loyalty.
Establish goals and monitor conversion, transaction value and individual performance.
Maintain outstanding merchandising, presentation, organization and product-care standards.
Develop relationships and partnerships within the Fort Worth community.
Ensure the team understands the craftsmanship and stories behind the merchandise.
Build a culture of accountability, teamwork, communication and recognition.
Requirements
Demonstrated retail management experience, ideally within luxury, premium or specialty retail.
Proven ability to recruit, develop and lead a successful retail sales team.
Strong commercial understanding of sales, inventory, payroll and profitability.
Experience developing customer relationships and driving repeat business.
Entrepreneurial and action-oriented leadership style.
Strong communication, organization and problem-solving skills.
Confidence establishing standards and addressing performance concerns.
Ability to work fully on-site, including evenings, weekends, holidays and peak periods.
Appreciation of Western fashion, craftsmanship or lifestyle products.
Western retail experience is preferred.
Benefits
Base salary of
$85,000–$100,000
, depending on experience.
Relocation assistance available.
Approximately 80% of employee healthcare coverage paid by the employer.
10 days of annual paid time off, with potential flexibility.
Opportunity to establish a new store and shape its team and culture.
Keller is a recruitment agency that provides services to clients ranging from startups and non-profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Lubbock, United States
A growing luxury Western lifestyle retailer is seeking a driven General Manager to launch and lead its new Lubbock store.
This position offers the opportunity to establish a new location, build its customer base and create a talented, service-oriented retail team.
The successful candidate will combine hands-on retail leadership with strong commercial judgment, an ownership mindset and a genuine appreciation for craftsmanship and the Western lifestyle.
Responsibilities
Establish and lead the new Lubbock store and its daily operations.
Recruit, train, coach and retain a high-performing sales and support team.
Take responsibility for sales, profitability, payroll, inventory and operational standards.
Deliver a welcoming, personalized and elevated customer experience.
Build a loyal customer base through clienteling, referrals and community engagement.
Establish sales expectations and monitor key store and individual performance indicators.
Use sales reporting and trends to identify opportunities and improve results.
Maintain excellent merchandising, presentation, cleanliness and product-care standards.
Develop meaningful relationships and partnerships within the Lubbock community.
Create a culture of teamwork, accountability and consistent communication.
Requirements
Demonstrated retail management experience, preferably within luxury, premium or specialty retail.
Proven success leading, coaching and developing sales teams.
Strong understanding of retail sales, payroll, inventory and store operations.
Experience building customer relationships and driving repeat business.
Entrepreneurial mindset with personal ownership of results.
Strong communication, organization and decision-making ability.
Ability to lead visibly from the sales floor and respond quickly to business needs.
Ability to work fully on-site, including evenings, weekends, holidays and peak periods.
Appreciation of Western fashion, craftsmanship or lifestyle products.
Direct Western retail experience is preferred.
Benefits
Base salary of
$85,000–$100,000
, depending on experience.
Relocation assistance available.
Approximately 80% of employee healthcare coverage paid by the employer.
10 days of annual paid time off, with potential flexibility.
Opportunity to establish and lead a new retail location.
Career advancement into district or regional management.
Keller is a recruitment agency that provides services to clients ranging from startups and non-profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Houston, United States
A rapidly growing luxury Western lifestyle retailer is seeking an accomplished General Manager to lead its flagship Houston store.
This is a highly visible leadership opportunity for someone who combines strong retail business acumen with exceptional people leadership, sales ability and a passion for delivering a personalized luxury customer experience. The General Manager will operate the store with an ownership mindset, taking responsibility for its commercial performance, team, customer relationships and day-to-day operations.
Responsibilities
Take ownership of store sales, profitability, payroll, inventory and operational performance.
Deliver an elevated, highly personalized customer experience.
Build a strong clienteling culture that encourages loyalty, referrals and repeat business.
Recruit, coach, motivate and retain a high-performing sales and support team.
Establish clear goals and monitor conversion, average transaction value, units per transaction and individual performance.
Analyze sales trends and take timely action to improve results.
Maintain exceptional merchandising, presentation, organization and product-care standards.
Develop relationships and partnerships within the Houston community.
Ensure the team can confidently communicate the craftsmanship and stories behind the merchandise.
Build a culture of accountability, teamwork, trust and recognition.
Requirements
Demonstrated retail management experience, ideally within luxury, premium or high-touch specialty retail.
Proven success leading, coaching and developing retail sales teams.
Strong commercial understanding of sales, payroll, inventory and store performance.
Experience building customer relationships and developing a clienteling culture.
Entrepreneurial, results-oriented mindset with ownership of outcomes.
Confident decision-making and problem-solving ability.
Excellent communication, organization and leadership skills.
Ability to work on-site, including evenings, weekends, holidays and peak retail periods.
An appreciation of luxury craftsmanship, fashion or the Western lifestyle.
Western retail experience is preferred.
Benefits
Base salary of
$80,000.
Relocation assistance available.
Approximately 80% of employee healthcare coverage paid by the employer.
10 days of annual paid time off, with potential flexibility.
Keller is a recruitment agency that provides services to clients ranging from startups and non-profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Santa Fe, United States
Keller Executive Search is partnering with a growing, multi-location consumer-facing organization to hire an experienced General Manager. This is a hands-on leadership role responsible for the full performance of a location, from day-to-day operations and staffing to customer experience, sales targets, and financial results. It is an excellent opportunity for an operations leader who thrives on ownership, accountability, and building high-performing teams.
Our client operates in a fast-paced, service-oriented environment where consistency, standards, and customer satisfaction drive success. As General Manager, you will act as the local face of the business, ensuring every part of the operation runs smoothly while coaching your team to deliver strong, repeatable results.
This role offers genuine upward mobility. As the organization continues to expand, there will be opportunities for broader leadership responsibility, making it ideal for someone who wants to grow their scope and responsibility over time.
Key Responsibilities
Own the day-to-day operations of the location, ensuring smooth, efficient, and profitable performance
Recruit, train, schedule, and develop a productive and engaged team
Drive sales, revenue, and operational targets while managing costs and controlling budgets
Deliver a consistently high standard of customer service and resolve escalated customer matters
Monitor key performance metrics and take action to continuously improve results
Ensure compliance with company policies, quality standards, and health and safety requirements
Manage inventory, ordering, and vendor relationships as applicable to the location
Report on performance, trends, and opportunities to senior leadership
Foster a positive, accountable, and results-driven workplace culture
Requirements
Proven experience managing the operations of a location, branch, or similar business unit
Demonstrated success leading, coaching, and developing frontline and supervisory staff
Strong understanding of P&L, budgeting, and driving sales and operational targets
Excellent people-management, communication, and problem-solving skills
Ability to work full-time and on-site in a fast-paced customer-facing environment
Willingness to relocate for this role
High school diploma or equivalent
Preferred
Experience in retail, hospitality, food service, or another multi-unit consumer-facing sector
Track record of improving operational metrics and customer satisfaction scores
Bachelor's degree in business, management, or a related field
Experience overseeing multiple teams or aspiring toward multi-location leadership
Benefits
Base salary of $80,000 annually
Comprehensive health benefits
Paid time off
Relocation assistance available for this role
Full-time, permanent, on-site position
Keller is a recruitment agency that provides services to clients ranging from startups and non-profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role Overview
You are responsible for the search of potential warehouses based on the specifications requested by your management. The role primarily supports the expansion strategy by sourcing suitable properties, conducting initial site assessments and collecting relevant property information. Also, you have to supervise the renovation project on-site whenever needed. This position may encompass additional responsibilities beyond those outlined below, depending on business requirements.
Key Responsibilities
Identify and source potential warehouse and commercial properties in line with Toters' expansion plans.
Develop and maintain a pipeline of potential locations.
Conduct initial site visits and assess properties against established location and operational criteria.
Evaluate key factors including accessibility, size, layout, EDL meter, Water, utilities, loading access, parking, surrounding area, and suitability for warehouse operations.
Maintain an updated database of existing and potential properties.
Support the expansion team throughout the property selection and acquisition/lease process.
Coordinate site visits and ensure all required information is available for internal decision-making.
Perform a variety of practical repair, maintenance and small construction tasks.
Requirements
Experience in
real estate, warehousing, retail operations, logistics, or commercial expansion
.
Strong knowledge of warehouse and retail operational requirements.
Good understanding of property evaluation and commercial considerations.
Strong communication skills.
Strong knowledge of the local real estate market is an advantage.
Strong technical knowledge and understanding of renovation projects, covering Civil, Electrical, and Mechanical aspects, is a great advantage.Strong networking and relationship-building skills.
Highly organized, proactive, and comfortable working in the field.
Valid driver's license and ability to travel between sites.
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role Overview
The Maintenance Coordinator supports the day-to-day coordination and administration of Toters' facility maintenance activities. The role coordinates maintenance requests with other stakeholders in Toters Fresh, schedules technicians and contractors based on task priority, urgency and operational requirements , tracks expenses and documentation, and ensures maintenance issues are followed through to resolution.
Key Responsibilities
Coordinates daily maintenance requests across Toters Fresh warehouses, ensuring timely response and full responsiveness at all times.
Assign preventive and corrective maintenance tasks to Handymen, technicians, and external contractors in coordination with Management.
Follow up on open maintenance tickets and ensure timely completion.
Schedule preventive maintenance activities and service visits based on plan agreed on with Management.
Coordinate with warehouse operations teams to minimize disruption.
Maintain records of maintenance activities, repairs, equipment, warranties, and service contracts.
Collect and organize quotations, invoices, and supporting documentation.
Track maintenance expenses against approved budgets.
Assist with basic accounting and administrative activities related to maintenance.
Follow up with suppliers and service providers regarding quotations, invoices, payments, and outstanding works.
Monitor recurring maintenance issues and escalate them to the management.
Prepare basic maintenance reports and trackers.
Support procurement of maintenance materials, tools, and spare parts.
Ensure maintenance documentation is complete and properly filed.
Requirements
Bachelor’s degree in
Civil Engineering, Electro-Mechanical Engineering, or a related field
.
Experience in
Facility Management, maintenance coordination, or building operations
.
Basic understanding of accounting, invoices, quotations, and expense tracking.
Good organizational and follow-up skills.
Strong attention to detail.
Good communication and coordination skills.
Proficiency in Microsoft Office / Google Workspace.
Experience in retail, commercial, or warehouse environments is preferred.
Location: Madrid, Spain; Barcelona, Spain
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ OPERATIONS AT ALAN
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) .
Their core responsibilities (+- 70/80% of the time) are to:
- Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉
- Ensure the day-to-day follow up and monitoring of our operations
- Flag risks and opportunities
In details, your missions are:
- Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation)
- Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity
- Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally)
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …
⭐️ OUR RUN ORGANISATION ⭐️
Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are:
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
⭐️ EXPERIENCE ⭐️
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
- Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries
- Worked in Support functions (Customer Support, People Operations etc)
- Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications
- Handled event coordination
⭐️ SKILLS ⭐️
- Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members
- A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Analytics skills, to be able to dive into our data
- Highly organised with exceptional follow-up skills, with strong attention to details
- Strong and structured in written and verbal communication in English as well as in French or Dutch
- Able to work and learn independently in a fast-paced environment
- Adaptable: you show flexibility and a strong ability to adapt to variable situations
- It’s even better if you have experience in the insurance or the healthcare industry
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
#LI-DNP
Location: Rochester, MN
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Road Supervisor
, you will oversee service operations for
Rochester Public Transit.
You will supervise driver performance, train drivers, support riders, de-escalate conflicts, and manage incidents when they occur. You may also work as a driver operator when needed, leading by example, and ensuring excellent customer service for our riders.
This is a full-time, shift-based position requiring approximately 40–45 hours per week (8–9 hour shifts) in-person based out of our Rochester, Minnesota. While standard schedules are provided, this role does require flexibility and your fixed schedule could include evenings, weekends, and on occassion extended hours as business needs arise.
What You'll Do:
Conduct regular performance evaluations of drivers, providing feedback and coaching to improve service quality and efficiency.
Develop and implement training programs for new hires and ongoing training for existing drivers.
Handle customer service issues, resolving complaints and making decisions to promote passenger satisfaction.
Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
Go to the scene of accidents and incidents to manage processes and protocols
Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth
Safely and courteously, operate lift-equipped vehicles to transport elderly and/or persons with disabilities
Learn the fundamentals of Via operations and related safety procedures
Perform the routine operation of vehicles, including pre- and post-shift inspections
Who You Are:
Minimum of 3+ years’ experience in transportation services or comparable industry, with at least 1 year in a supervisory role.
High school diploma or equivalent; higher education or certifications in transportation, logistics, or related field preferred.
At least 25 years old
Hold a valid
Commercial Driver’s License (CDL)
and
Passenger Endorsement
with a clean driving record.
An effective communicator and holds excellent interpersonal skills, with an ability to handle stressful situations diplomatically.
Proficient in using a tablet and standard office software (e.g., Google Suite).
Possess good knowledge of the city and community of Rochester
Are able to operate a wheelchair accessible vehicle within standard safety guidelines to ensure public safety
Able to deal effectively and courteously with all customers and the public
Ability to work flexible hours, including evenings and weekends, as required.
Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary range: $32 - $34 / hour
Hours/Shifts: Varied
We are proud to offer a generous and comprehensive benefits package, including health and retirement benefits.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Riga, Latvia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
You will lead your team, which you will guide, coach and develop within the frames of Wolt leadership values. To do this, you will make sure the Grocery Associates and Shift Leads have the knowledge and right tools to be able to run the store's day-to-day operations smoothly. This will include staying on top of freshness, inventory and stock management. You’ll be responsible for hiring, training, providing daily feedback and also holding 1x1s to grow the individuals, go through performance and set new goals.
Day-to-day in this role you’ll:
Be responsible for the day-to-day store operations, including staying on top of freshness, inventory and stock management. This means working closely with people responsible for our selection.
Develop and improve the way our store operates. Fast delivery and fluent operations consist of a large field of things, this is one of the key day to day operational tasks you’ll be working with.
Lead, grow and motivate the team. Creating an environment where your colleagues can do their best work and have fun while working. Instructing and training the team, by giving feedback and following up on agreed actions.
Ensure that the day-to-day store tasks are done. This includes for example daily checks, cleanliness of the store and work environment safety. This also includes collaboration with local service providers.
Manage shift scheduling.
Monitor shrink levels and the amount of food that goes to waste.
Implement changes and processes from the global team and share best practices.
Make sure daily life in the store stays flexible and quickly reflects business needs
Our humble expectations
Leadership experience and the ability to motivate others.
Experience from working in a grocery store is a plus.
A fast learner with the ability to multitask.
You are tech savvy.
Proactive and service-minded are words that describe you.
You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.
You are able to work both during the day, evenings and weekends.
Data-driven and analytical, you understand data to help improve and develop.
A fluent level of English and Latvian is required.
What you’ll get by joining us
Wolt credits cashback benefit
Employee assistance program
Health insurance after probation
Salary for this role is 2079 EUR gross
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€2.079
—
€2.599 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Missouri City, United States
Our client is an established organization seeking an experienced Vice President of Operations to join its senior leadership team.
This is a highly influential, hands-on executive role with responsibility for the performance of a complex, geographically dispersed operation. The successful candidate will provide leadership across multiple locations, strengthen operational performance and accountability, and continue to develop the leadership capabilities of the organization.
The role requires an executive who can combine strong financial and operational management with effective people leadership. You will work closely with senior executive leadership while maintaining a strong connection to operational teams across the business.
Why This Role
This is an opportunity to take on a senior operations leadership position within an established organization and have a meaningful impact on business performance.
The Vice President of Operations will have significant responsibility for strengthening execution, developing leadership capability, improving performance, and helping shape the continued development of the organization.
What You Will Do
Lead operational and financial performance across a complex, geographically dispersed business
Establish operating goals, performance expectations, and priorities aligned with broader business objectives
Monitor financial and operational performance against budgets, targets, and key performance measures
Identify opportunities to improve performance, efficiency, consistency, and execution
Lead, coach, and develop operational leadership teams
Strengthen accountability and management effectiveness throughout the organization
Identify leadership and capability gaps and support the continued development of management talent
Guide key organizational and personnel decisions within the operations function
Maintain a strong connection to the business through regular engagement with operational teams and locations
Evaluate resource requirements and support significant operational investment decisions
Partner effectively with other functions across the organization
Lead and support broader operational improvement initiatives
Contribute to business planning and strategic decision making as a member of the senior leadership team
Location:
Greater Missouri
Travel:
Significant travel required
The successful candidate will have operated at a senior level within a complex B2B and B2C organization and will be comfortable balancing strategic leadership with direct involvement in operational performance.
Requirements
Required
Bachelor's degree in business or a related discipline
Significant senior-level operations leadership experience within a B2C/B2B environment leading customer-facing, service-oriented operations
Experience leading complex, multi-location or geographically dispersed operations
Strong financial and commercial acumen, including experience managing performance against budgets and operational targets
Demonstrated ability to use data, financial information, and performance measures to drive decision making and accountability
Experience leading, coaching, and developing multiple levels of operational management
A track record of improving operational performance and establishing greater consistency across an organization
Strong organizational judgment and the ability to make effective people and business decisions
A hands-on leadership approach with the willingness to remain closely connected to operations
Ability and willingness to travel regularly
Preferred
MBA or equivalent advanced business education
Experience within retail, services, distribution, industrial, manufacturing, logistics, or another operationally intensive environments
Experience operating in businesses where consistent execution across multiple locations is critical to overall performance
Familiarity with business systems, operational reporting tools, and performance management processes
Experience contributing to operational improvement, organizational development, or business transformation initiatives
Benefits
Competitive base up to $220k plus comprehensive benefits program
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Executive Recruiters United States: Leading Executive Search and Headhunting Firm in the USA
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Albuquerque, United States
We are an executive search agency recruiting on behalf of a growing premium lifestyle retailer seeking a Regional Operations Manager. The company operates a developing network of specialty stores offering high-quality apparel, leather accessories, footwear, travel goods, and curated lifestyle products.
The Regional Operations Manager will oversee several locations and support the company as it expands into new markets. This position will coach store leaders, strengthen operating standards, and help ensure a consistent customer experience across the growing retail network.
Key Responsibilities
Oversee operational performance across assigned retail locations.
Coach store managers and support leadership development.
Monitor sales, labor, inventory, and store profitability.
Maintain consistent service and presentation standards across locations.
Support new store openings and operational readiness.
Identify opportunities to improve store processes and customer experience.
Partner with senior leadership on regional growth priorities.
Requirements
6+ years of retail operations experience.
Previous multi-unit management experience required.
Experience within fashion, footwear, accessories, or premium specialty retail preferred.
Strong understanding of store-level financial and operational metrics.
Proven experience developing high-performing store managers.
Experience supporting new store openings or retail expansion preferred.
Ability to travel regularly throughout the assigned region.
Benefits
Medical, dental, and vision insurance
Paid time off
401(k) plan
Performance bonus
Mileage and travel reimbursement
Employee merchandise discount
Salary:
$105,000 to $130,000 per year
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Executive Recruiters United States: Leading Executive Search and Headhunting Firm in the USA
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Romania; Albania; Kazakhstan; Azerbaijan; Armenia; Moldova
At
Emerging Travel Group
, we’re on a mission to revolutionize the travel industry with cutting-edge technology and unparalleled customer service. We pride ourselves on our dynamic, innovative culture and are seeking passionate, detail-oriented professionals from the travel industry who excel at turning complex travel requests into seamless experiences for our B2B partners.
We're looking for an experienced Corporate Travel Operations Specialist to manage end-to-end travel arrangements for premium corporate accounts and VIP travelers—from hotels and transportation to custom experiences worldwide, for both business travelers and executive groups. This role requires outstanding communication skills, strong supplier negotiation abilities, and an uncompromising dedication to exceptional quality of service.
Requirements
What You’ll Do
Corporate Client Management:
Act as the main point of contact for corporate accounts and VIP travelers, handling complex business travel requests via email, phone, chat, or CRM, and ensuring a world-class experience at every stage.
Expert Travel Consulting:
Advise corporate travelers and travel managers on the best options; provide tailored solutions for flights, hotels, transfers, and premium services worldwide.
Online & Offline Booking Mastery:
Book travel services through our online platform and work directly with our global supplier network for offline arrangements—hotels, DMCs, transfers, rail, ferries, cruises, and airlines.
Supplier Relations:
Source options and negotiate directly with hotels, service partners, and travel providers to secure the most optimal agreements on rates, terms, and conditions for corporate clients.
Lifecycle Support:
Manage the full cycle of each booking, including confirmations, payments (including virtual card processing), vouchers, changes, cancellations, and refunds—delivering seamless support from inquiry to post-trip resolution.
Internal Collaboration:
Coordinate closely with Online Support, Finance, Product, Sales, and Account Management to ensure operational excellence and smooth information flow for corporate partnerships.
Quality & SLA Control:
Resolve operational issues, monitor performance against SLAs, and proactively escalate incidents to deliver a consistently high standard of corporate travel service.
What We’re Looking For
Corporate Travel Expertise:
Experience in business travel management, premium customer service, TMC, DMC, or high-touch corporate travel operations.
Supplier & Destination Knowledge:
In-depth knowledge of hotel and airline operations and global destination management.
Language Proficiency:
Upper-Intermediate (B2+) level of
English and Italian
is required.
Communication Excellence:
Strong interpersonal, written, and verbal communication abilities; able to confidently work with demanding corporate clients and negotiate with suppliers.
Organization & Precision:
Proven capacity to handle multiple, complex corporate requests simultaneously with outstanding accuracy and professionalism.
Tech Savvy:
Comfortable with CRM systems, online booking tools, and other travel management technologies.
Solutions-Oriented:
Proactive and resourceful in resolving challenges in a fast-paced corporate travel environment.
Benefits
What We Offer
Remote Work:
Flexibility to work from anywhere.
Competitive Compensation:
Attractive base plus bonus structure.
Corporate Exposure:
Collaborate with leading global companies and manage travel for top executives.
Professional Growth:
Advance your career handling challenging, high-profile cases.
Continuous Learning:
Ongoing training, seminars, and opportunities to attend top industry events.
Travel Perks:
Take advantage of corporate rates and unique travel discounts worldwide.
The Process
Intro Chat:
Welcoming conversation with our HR team.
Remote Set-Up Check:
Quick internet speed test to ensure remote readiness.
Manager Interview:
In-depth discussion about your experience and the role specifics.
Interview Results!
Learn more about our data protection practices in our
Privacy Policy
.
If this sounds like the perfect fit for you, we’d love to hear from you!
Apply now and let’s create amazing travel experiences together!
Sofia, Bulgaria
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorWe welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC
Rochester, United States; Relocation support is available for candidates who are not local; this can be structured as coverage of relocation costs or as a flat sign-on bonus to help the successful candidate make the move
Fort Worth, United States; Relocation assistance available
Lubbock, United States; Relocation assistance available
Houston, United States; Relocation assistance available
Santa Fe, United States; Relocation assistance available for this role
Metn, Lebanon
Metn, Lebanon
ГибридMadrid, Spain; Barcelona, Spain; Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
География найма не уточнена
Riga, Latvia
Missouri City, United States
Albuquerque, United States
УдалённоRomania; Albania; Kazakhstan; Azerbaijan; Armenia; Moldova