MMDSmart Ltd

Location: Bulgaria; Serbia; Poland; Czechia Would you like to build a career in a leading multinational IT company? We are seeking a skilled Content Marketing Writer to join our marketing team in a remote, part-time role. You’ll create compelling B2B content across multiple channels, helping us communicate our value, strengthen our brand, and support global marketing and growth initiatives. This is a hands-on position where your creativity, editorial expertise, and AI skills will make a real impact. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. Requirements What will you do at MMDSmart? Create, edit, and refine engaging B2B marketing content across multiple channels, including blogs, landing pages, websites, and digital campaigns. Develop compelling marketing materials such as ebooks, whitepapers, video scripts, event messaging, and promotional content. Ensure all written company content is clear, accurate, consistent, and aligned with our brand voice and corporate identity. Proofread and review marketing materials to maintain high editorial standards. Collaborate with the marketing team and other internal stakeholders to deliver content that supports business goals and go-to-market initiatives. Leverage AI tools and automation to improve content creation processes, efficiency, and quality. You are a perfect match if you have: Proven experience in B2B content writing, preferably within the SaaS, IT, or Telecommunications industries. Strong copywriting, editing, and proofreading skills across various marketing formats and channels. Native-level English proficiency, both written and spoken. Hands-on experience using AI tools for content creation, optimization, and workflow automation. Experience creating content for technical products and translating complex concepts into clear, engaging messages. Strong digital literacy and proficiency with Google Workspace tools. Ability to manage multiple content projects and meet deadlines in a fast-paced environment. What you need to succeed: Creative thinking combined with strong attention to detail and editorial precision. Excellent communication and collaboration skills. A proactive, independent, and results-oriented approach to work. Strong organizational and time management skills. Curiosity, adaptability, and a willingness to explore new technologies and AI-driven solutions. Ability to understand complex topics and communicate them clearly to different audiences. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development : Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance : Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Sofia, Bulgaria Full-time Hybrid · Sofia, Bulgaria · 4 days in the office and 1 remote day per week #ThriveatMMDSmart Would you like to build a career in a leading multinational IT company? We are looking for a Business Development Manager (B2B & eSIM Partnerships) to join our team. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. What will you do at MMDSmart? Identify and approach potential B2B partners; Generate new business opportunities through cold outreach and lead generation; Present our eSIM solutions and negotiate partnership terms, including revenue-sharing agreements; Manage partnerships from initial contact to successful launch; Track performance, maintain CRM records, and report on results. Requirements You are a perfect match if you have: Previous experience in B2B sales or business development within the telecommunications or travel industry is required; Hands-on experience with cold outreach and lead generation; Strong negotiation and relationship-building skills; Fluent English , both written and spoken; Good computer skills and confidence working with CRM systems; A proactive, results-driven mindset and the ability to work independently; Availability to work from our Sofia office 4 days per week, with 1 remote day. Nice to have: Experience in B2B eSIM sales or eSIM partnerships ; Experience with affiliate programs, channel sales, or revenue-sharing models; Professional communication skills in Russian or Ukrainian. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development : Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance : Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Sofia, Bulgaria Would you like to build a career in a leading multinational IT company? We are looking for a Junior Account Manager to join our team. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. What will you do at MMDSmart? Manage a portfolio of accounts to grow business; Develop successful, positive and long-term relationships with customers; Achieve sales targets, aligned with company objectives; Act as the point of contact and handle customers’ needs and requests; Develop new business with existing customers; Resolve conflicts and provide solutions to customers in a timely manner; Report on the status of accounts; Requirements You are a perfect match if you have: English Upper Intermediate-Advanced level is a must; Learning Spanish will be an advantage; Fluent Russian; Good knowledge of Microsoft Office Suite (Word, Excel and PowerPoint); Readiness to work on result; Knowledge of a second foreign language will be an advantage; No specific experience required; Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development : Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance : Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Sofia, Bulgaria We are looking for a Back Office Specialist to support the day-to-day operations of our SMS and Voice services. In this role, you will configure client accounts, pricing, and routing across internal platforms, helping ensure that services are set up correctly and billed accurately. This role suits someone who enjoys working with systems and spreadsheets, pays close attention to detail, and can manage multiple requests while following established procedures. What You'll Do: Configure and update pricing, routing, rate plans, client products, and service settings across internal platforms. Check configurations to ensure accurate service setup and billing. Handle operational requests, prioritise tasks, and complete them within agreed timelines. Coordinate with internal teams, clients, and other stakeholders to clarify requests and resolve issues. Maintain accurate task documentation and follow internal procedures. Escalate complex or critical cases and ask for clarification when instructions or requests are unclear. Requirements What We Are Looking For: Strong attention to detail and the ability to stay focused when working on repetitive or detailed tasks. English at B2 level or higher. Practical Excel or Google Sheets skills: entering and updating data, working with tables, and using basic spreadsheet functions. Ability to learn new platforms, systems, and technical processes quickly. Ability to manage a high volume of tasks and follow step-by-step instructions. A responsible, flexible approach to work and clear communication. Nice to have Experience in telecom, back office, or operational support. Experience working with service configuration platforms, databases, or other technical systems. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development : Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance : Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Malta; Cyprus Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. We are looking for a motivated and results-driven Business Development Manager to join our team. The ideal candidate has an established network of contacts within the gambling industry and a proven ability to identify and develop new business opportunities. In this role, you will play a key part in driving company growth, expanding our client base, building strategic partnerships, and developing new revenue opportunities. Responsibilities: Identify and pursue new business opportunities within the gambling industry. Leverage your existing industry network to generate leads and establish new partnerships. Build and maintain strong relationships with clients and business partners (negotiations and close deals) Represent the company at conferences/ events Work closely with internal teams to ensure long-term client relationships. Requirements Proven experience in business development, sales, or a similar commercial role. Strong network and established contacts within the gambling industry. Excellent communication, negotiation, and relationship-building skill Self-motivated, proactive, and results-oriented. Strong understanding of the gambling/igaming market. Fluent English is required. Additional languages such as Russian, Hebrew, or other languages are a strong advantage; Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Location: Poland; Georgia; Serbia; Bulgaria; Armenia We build cloud CPaaS/CCaaS infrastructure - the routing, messaging and real-time layer that contact centres run on. High traffic, event-driven services, and a UI that has to stay correct while thousands of live conversations move through it. We're hiring a senior engineer for a team where AI agents are part of the normal development loop, not a pilot. You'll own features end-to-end across a Go backend and a React/TypeScript frontend, and you'll be accountable for everything you ship — including the parts an agent wrote. This is not a prompt-engineering role. It's a senior engineering role where AI-assisted delivery is the default working method. Requirements What will you do at MMDSmart? Own features end-to-end across Go backend and React/TypeScript frontend; Design and develop solutions for high-load and distributed production systems; Use AI coding agents as an integral part of your everyday development workflow; Guide AI agents, review and verify their output, and take ownership of the final result; Build and evolve backend services, APIs, frontend functionality, and external integrations; Investigate complex production issues and drive them to resolution; Contribute to architecture decisions, technical discussions, and system improvements; Help improve our codebase and development practices to make AI-assisted engineering more effective. You are a perfect match if you have: 5+ years of professional software engineering experience and strong Senior-level engineering fundamentals; Strong hands-on production experience with Go - 4 years of experience; Practical experience with React and/or TypeScript; you don’t need to be a frontend expert, but you should be comfortable working with frontend code; Hands-on experience with high-load and distributed production systems; Experience designing, building, and debugging production services and APIs; Hands-on experience with AI coding tools such as Claude Code, Cursor, Windsurf, Copilot, or similar - beyond simple autocomplete; Ability to use AI to work effectively across different parts of the stack while critically reviewing and verifying its output; Strong engineering judgement, ownership, and ability to make technical decisions independently. Our Tech Stack: Backend: Go, microservices, REST APIs, GraphQL Frontend: React, TypeScript, Zustand / Redux Toolkit, WebSocket / SSE Event-driven: Kafka, NATS / JetStream, RabbitMQ, event-driven architecture Data: PostgreSQL, Redis, MongoDB Infrastructure: GCP, Kubernetes, Docker, CI/CD, Infrastructure as Code Observability & Performance: structured logging, metrics, tracing, profiling, high-load and concurrency tooling AI Development: Claude Code, Cursor, Windsurf, Copilot and other agentic development tools Domain: CPaaS / CCaaS, messaging, voice, real-time communication, external provider integrations Will be a plus: CCaaS / CPaaS / telecom background: contact-centre routing, ACD, omnichannel messaging. Voice stack: WebRTC, SIP, media servers, or CPaaS APIs API gateway and microservices integration; GraphQL federation. Kubernetes, Docker, CI/CD ownership, infrastructure-as-code. Polyglot persistence: Redis for caching and ephemeral state, PostgreSQL where a document model is the wrong fit; plus the judgement to tell the difference. MongoDB Atlas or self-managed cluster operations. Internal tooling, evals or automation built on LLM APIs. Open-source contributions, especially in Go. What you get: An AI-first engineering environment where AI is part of real production development; The opportunity to use AI to work across the full stack and expand beyond your primary expertise; Work on high-load communication products with real business impact; A team where Senior Engineers influence technical decisions and architecture; Remote work. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format - remote, office-based, or hybrid and engage in team-building activities. Think this role's got your name on it? Go ahead and apply, we'd love to see what you've got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Location: Sofia, Bulgaria Director of Process Management (Full-Time; Hybrid; Operations) Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. We are looking for a Director of Process Management who designs, implements, and governs the overall corporate process structure to define, standardize, and scale business operations. This executive position directly leads the Process Management team - consisting of a Jira Administrator, a Salesforce Administrator, and a Documentation Specialist - to translate high-level process architecture into automated, enforced, and fully documented system.workflows. Key Responsibilities: Framework & Process Architecture: Define company-wide BPM principles, standards, and common operational language; create guidelines, policies, and frameworks for process modeling, standardization, and continuous improvement. Team Leadership & Platform Governance: Direct, mentor, and set priorities for the Jira Administrator, Salesforce Administrator, and Documentation Specialist to ensure tool configurations and documentation align with core process standards. Process Analysis & Re-Engineering: Map, visualize, and analyze existing cross-departmental workflows to identify inefficiencies, errors, and delays; plan and execute short- and long-term business process re-engineering projects. Executive Support & Stakeholder Alignment: Work directly with senior management across all business units to gather process data, build buy-in for BPM concepts, and provide hands-on guidance during rollout phases. Monitoring, Compliance & Metrics: Establish continuous auditing procedures to ensure ongoing organizational compliance with corporate BPM standards; define and track process efficiency metrics to demonstrate cost reduction and quality gains. Knowledge Base Oversight: Guide the Documentation Specialist in building and maintaining a centralized repository of standardized operating procedures (SOPs), process visualizations, and user guides. Requirements Management Experience: 3+ years of leadership experience in business process management, business architecture, or operational excellence, including direct management of technical and operational specialists. BPM & Methodology Expertise: Deep working knowledge of process modeling methodologies (e.g., BPMN, Lean, Agile) and visualization tools (e.g., Drawio, Miro). Tool & Platform Proficiency: Functional understanding of Jira (Agile administration, workflow automation) and Salesforce (CRM process execution, data governance) sufficient to oversee platform administrators. Change Management & Communication: Proven ability to manage organizational change and collaborate effectively with C-level executives and department heads to drive adoption. Strategic & Analytical Mindset: Demonstrated capability to design long-term operational roadmaps, turn qualitative feedback into quantitative process improvements, and control operational costs. Education & Credentials: Bachelor’s or Master’s degree in Business Administration, Operations Management, BPM certifications (e.g., CBPP, Lean Six Sigma Black Belt) are preferred. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Spain; Bulgaria We're looking for an excellent, creative Business Development Representative to own top-of-funnel growth across the EMEA region. You'll be the driving force behind generating qualified leads and setting up sales conversations that convert - working closely with Account Executives to fuel a healthy, predictable pipeline. This isn't a "send more emails" role. We want someone who thinks like a marketer, hunts like a closer, and treats every outbound touch as a chance to stand out in a noisy market. MMDSmart is a leading CPaaS provider delivering WhatsApp Business API, SMS, and push notification solutions to businesses across EMEA and beyond. Since 2007, we’ve been helping companies in 100+ countries communicate with their customers at scale, reliably, and creatively. Our success is driven by innovative technology and talented people who shape our Messaging and Voice solutions. Join a fast-growing tech company where your ideas, growth, and ambition can make a real impact. What You'll Do: Proactively identify, research, and engage prospective clients across EMEA through outbound prospecting (email, LinkedIn, calls, events, and creative channels you bring yourself) Qualify inbound leads and route sales-ready opportunities to Account Executives Build and experiment with new outreach sequences, messaging angles, and channels to keep engagement rates high in a saturated market Develop a deep understanding of MMDSmart's CPaaS offering (WhatsApp Business API, SMS, push notifications) to speak credibly with prospects across industries Maintain accurate, up-to-date records of prospect activity and pipeline status in the CRM Collaborate closely with Sales and Marketing to align on ideal customer profiles, messaging, and campaign timing Consistently hit and exceed monthly/quarterly qualified meeting and pipeline targets Stay on top of EMEA market trends, competitor activity, and regional communication regulations relevant to messaging channels Requirements What We're Looking For: 1–3+ years of experience in a BDR/SDR or similar outbound sales role, ideally in SaaS, CPaaS, martech, or telecom A track record of creative, non-generic prospecting - you don't just follow a script, you build one Strong written and verbal communication skills in English Spanish fluency is a strong advantage (supporting Spanish-speaking markets within EMEA) Comfortable working across a multi-market, multicultural region with varying business norms and languages Self-starter mentality - thrives with autonomy and ownership over their pipeline Familiarity with CRM and sales engagement tools (Salesforce, HubSpot, Outreach, Apollo, or similar) Genuine curiosity about messaging/communication technology (WhatsApp Business API, SMS, push notifications) is a plus What Success Looks Like: A consistent, high-quality flow of qualified meetings booked for the sales team Creative campaigns/sequences that measurably outperform standard outbound benchmarks Strong handoffs to AEs, with well-qualified, well-briefed opportunities Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Bulgaria Would you like to build a career in a leading multinational IT company? We're looking for a driven, consultative Account Executive to own new business acquisition and account growth across the EMEA region. This is a remote role - you'll manage the full sales cycle - from prospecting to close - selling our CPaaS solutions to mid-market and enterprise clients across telecom, fintech, e-commerce, and other verticals with high-volume customer communication needs. Spanish language skills are a plus given exposure to Spanish-speaking markets within the territory. MMDSmart is a leading CPaaS provider delivering WhatsApp Business API, SMS, and push notification solutions to businesses across EMEA and beyond. Since 2007, we’ve been helping companies in 100+ countries communicate with their customers at scale, reliably, and creatively. Our success is driven by innovative technology and talented people who shape our Messaging and Voice solutions. Join a fast-growing tech company where your ideas, growth, and ambition can make a real impact. What You'll Do: Own and manage a sales pipeline across the EMEA region, from lead generation through contract close Identify and engage prospective clients needing WhatsApp Business API, SMS, RCS, or push notification solutions Conduct product demos and consultative sales conversations tailored to client use cases Build and maintain relationships with key decision-makers (marketing, CX, and IT leaders) Negotiate commercial terms and close new business, meeting or exceeding quarterly revenue targets Collaborate with Customer Success, Marketing, and Product teams to ensure smooth onboarding and identify upsell opportunities Maintain accurate pipeline and forecast data in CRM Stay current on regional messaging regulations (e.g., WhatsApp policy changes, telecom compliance) and the competitive landscape Requirements What We're Looking For: 3+ years of B2B sales experience, ideally in SaaS, CPaaS, telecom, or martech Proven track record of hitting or exceeding quota in a new-business sales role Experience selling into EMEA markets; understanding of regional business culture and buying cycles Strong consultative selling skills - able to translate technical capabilities (APIs, messaging channels) into business value Familiarity with CPaaS, messaging APIs, or customer engagement platforms is a strong plus Excellent communication skills in English Comfortable working independently in a remote, fast-paced, target-driven environment CRM proficiency (Salesforce, HubSpot, or similar) Nice to Have: Spanish language proficiency (written and verbal) - valuable for engaging Spanish-speaking accounts within the EMEA territory Existing network of contacts in fintech, e-commerce, or telecom across EMEA Experience selling WhatsApp Business Solution or similar messaging products Additional regional languages (French, German, Arabic) Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Location: Morocco We're looking for a driven, consultative Account Executive to own new business acquisition and account growth in Morocco. This is a remote role - you'll manage the full sales cycle - from prospecting to close - selling our CPaaS solutions to mid-market and enterprise clients across telecom, fintech, e-commerce, and other verticals with high-volume customer communication needs. MMDSmart is a leading CPaaS provider delivering WhatsApp Business API, SMS, and push notification solutions to businesses across EMEA and beyond. Since 2007, we’ve been helping companies in 100+ countries communicate with their customers at scale, reliably, and creatively. Our success is driven by innovative technology and talented people who shape our Messaging and Voice solutions. Join a fast-growing tech company where your ideas, growth, and ambition can make a real impact. What You'll Do: Own the full sales cycle -  prospecting, discovery, demos, proposals, negotiation, and closing - for new business in Morocco and the wider MENA region Identify and qualify leads through outbound outreach, inbound follow-up, and network/referral channels Build and manage a healthy pipeline of opportunities, keeping accurate records in the CRM Understand client needs across WhatsApp Business API, SMS, and push notification use cases, and position the right solution Collaborate with marketing, customer success, and product teams to ensure smooth handoffs and strong client onboarding Represent MMDSmart at regional industry events, conferences, and client meetings as needed Provide market feedback - competitive intelligence, pricing sensitivity, local regulatory or business nuances - to help shape regional strategy Consistently meet or exceed quarterly and annual revenue targets Requirements What We Are Looking For: Based in Morocco, with native/fluent Arabic and/or French and a strong understanding of the local market; Fluent English is required 2+ years of experience in B2B sales, account management, or business development — SaaS, telecom, martech, or CPaaS experience is a strong plus Proven ability to manage a full sales cycle independently, from prospecting to close Strong communication and relationship-building skills across cultures and business contexts within MENA Comfortable working remotely and independently, with regular collaboration across a distributed team Familiarity with messaging/communication platforms (WhatsApp Business API, SMS gateways, push notifications) is an advantage, not a requirement Self-starter mentality with a track record of hitting or exceeding sales targets Willingness to travel within the region as needed for client meetings and events Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Bulgaria; Poland; Serbia; Czechia; Georgia #ThriveatMMDSmart Would you like to build a career in a leading multinational IT company? We are seeking a Product Owner to join our growing product team. You’ll collaborate closely with technical teams, product designers, and stakeholders, taking ownership of product functionality from concept to launch and ongoing optimization. This is a hands-on position where you will play a key role in translating business needs into actionable solutions that support scalability and efficiency. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to  excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. Requirements What will you do at MMDSmart? Drive all processes related to product definition, development, and launch. Collaborate closely with the Product Manager to align on the product vision and core functionalities, and ensure they are communicated throughout the product development lifecycle. Work with internal and stakeholders to define product features based on customer needs, provide regular progress updates, and present outcomes. Manage the product backlog: break down high-level features into user stories and tasks, define clear acceptance criteria, and prioritize effectively. Support development teams during iterations by clarifying requirements and adjusting priorities to maximize business value. Monitor product progress at every stage and proactively identify and mitigate risks. You are a perfect match if you have: 3+ years of experience as a Product Owner, Product/Project Manager, or Business Analyst in an Agile environment. Experience in B2B product management (CRM, BSS, OMS) is a strong advantage. Solid understanding and hands-on experience with Agile methodologies. Technically proficient: able to grasp high-level architecture and technical concepts. Previous experience in a software development company, ideally with a focus on web applications. Upper-intermediate or higher level of English (spoken and written). Strong analytical and problem-solving capabilities. Excellent communication and presentation skills. What you need to succeed: Analytical person who can control the details but still see the full picture; Organized and formal so that communication will always be clear, and everyone are harnessed; Learning and continuous improvement in nature; Excellent communication and presentation skills (grouped into soft skills for effective stakeholder engagement, as well as technical skills, such as data-driven decision-making); Diplomatic and pragmatic - works with many stakeholders and drives for the optimal result; Planning and visualization skills. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format - remote, office-based, or hybrid and engage in team-building activities. Think this role's got your name on it? Go ahead and apply, we'd love to see what you've got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *Medical Insurance and Sport Card perks are available for employees located in Bulgaria.

Location: Bulgaria; Poland; Serbia Would you like to build a career in a leading multinational IT company? We’re looking for an AI Adoption Officer to lead AI transformation across the organization. You’ll help teams integrate AI into their daily work by identifying high-impact use cases, improving business processes, reducing manual work, and driving productivity through practical AI solutions. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. You’ll work closely with business leaders to identify opportunities, implement AI tools, establish best practices and governance, and ensure employees are confident in adopting AI. Key Responsibilities: Develop and execute the organization's AI strategy and roadmap aligned with business objectives. Identify, prioritize, and implement high-impact AI use cases to optimize business processes and improve productivity. Lead the evaluation, deployment, and continuous optimization of AI tools and solutions across the organization. Drive AI adoption through employee training, change management, and the development of AI best practices. Establish and maintain AI governance, ensuring responsible, secure, and ethical AI usage. Define and monitor KPIs, measure business impact, and provide data-driven recommendations to leadership. Stay informed on emerging AI technologies and identify opportunities to drive innovation and competitive advantage. Requirements Qualifications: Bachelor's degree in Business, Information Technology, Computer Science, or equivalent practical experience. Experience leading AI adoption, digital transformation, business transformation, or process improvement initiatives. Strong understanding of Generative AI technologies and productivity platforms (e.g., ChatGPT, Microsoft Copilot, Google Gemini, Claude, or similar). Experience implementing AI solutions within business environments. Experience training and supporting non-technical users in adopting new technologies. Strong understanding of business process analysis and workflow optimization. Experience leading cross-functional projects and organizational change initiatives. Ability to evaluate AI solutions based on business value and return on investment. Excellent analytical, communication, presentation, and stakeholder management skills. Curiosity about emerging AI technologies and a passion for continuous learning. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.