Via

Location: Dallas-Fort Worth, TX; Austin, TX; Houston, TX; Denver, CO Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a General Manager, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This role sits at the intersection of strategy, operations, and partnership management within a fast-growing tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! Who You Are: Strategic leader with 6+ years of experience, with a track record of driving strategy and leading complex operations; Bachelor’s degree required Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility Savvy and tactful communicator: you intuitively find the right tone in every situation Foster a culture deeply committed to providing a world class customer service experience Strong analytical thinker who uses data to guide strategy, not just report outcomes. Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading teams Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility Problem solver; you don’t accept the status quo and are always looking for creative solutions What You'll Do: Own and manage the end-to-end operating strategy of Via’s services on behalf of our partner. Manage the financial performance of the service, including managing P&L, forecasting budgets, and driving strategy to improve profitability and efficiency. Develop and continuously refine operating plans, staffing models, and scheduling strategies for a 24/7 operation. Partner cross-functionally within Via to lead initiatives that improve efficiency, reliability, and customer experience. Serve as the face of the operation, building trusted relationships with drivers, customers, community stakeholders, and local partners. Drive continuous improvement by defining KPIs, analyzing performance trends, and translating insights into action on a weekly and monthly basis. Prepare and present reports that communicate performance, risks, and opportunities to internal and external stakeholders. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations. Travel to and from DFW as needed Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $140,000 - $190,000 per year + RSU package We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: New York, New York Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. We’re looking for a Talent Coordinator to help bring the very best talent to Via. Working alongside the rest of the Talent Acquisition team, you will play an integral role in scaling our company. You’ll own the entire candidate experience - as the face of Via’s Talent team, you’ll coordinate each step of the interview cycle from start to finish, ensuring a smooth, professional, and high quality experience for all candidates. This is a great opportunity for someone who’s interested in learning the ins and outs of a high-functioning talent acquisition process and how to build strong teams. Partnering with a wide range of teams, you’ll make an impact across the company through the relationships you build both internally and externally. What You’ll Do: Be the “front door” for all candidates, crafting an exceptional experience throughout the recruiting process (and always be thinking of ways to enhance it) including running all candidate on-sites in our office in NYC Manage Via’s constantly growing and changing interview calendar to enable us to achieve our hiring goals Initiate and manage communication of logistics throughout the candidate journey, from initial outreach after they apply, to coordinating interviews at the Via office Engage and activate candidates; cultivate relationships and follow up throughout the interview process Recommend and drive process improvements and documentation Manage workflows within our applicant tracking system and update it with all notes and relevant information Hold interviewers and hiring managers accountable for entering feedback and making timely decisions From time to time, review resumes and applications, make candidate recommendations, and conduct initial phone screens Who You Are: Able to work at a lightning-fast pace (recruiting for a company growing this quickly requires a bias toward action) Solution-oriented, reliable and able to anticipate both candidate and hiring-team needs A true brand ambassador who loves telling people about Via Detail-oriented and an organizational powerhouse Super comfortable in a people-focused role - you interact naturally with others and can communicate with anyone An unfailing follow-upper who can push people for feedback and do what's necessary to move the recruiting process forward Bonus points for experience with Greenhouse and Google Suite, the recruiting industry, or with managing calendars for multiple people Local to the New York City area and excited to come in office regularly Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $65,000-$75,000 There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RP1

Location: New York, New York Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. Via is looking for an exceptional lawyer to join us as we rapidly grow our business domestically and internationally and prepare to launch new cities around the world. As a Corporate Counsel , you join our dynamic and growing Legal Department, with a particular focus on strategic matters and complex revenue-generating commercial contracts. You will work closely with all members of the legal team, gaining hands-on exposure to all aspects of in-house legal work at a fast-growing company. What You’ll Do: You will support our business by working directly with our commercial team to manage deals in the U.S. and around the world, bringing sound business and legal judgment and a clear sense of company priorities. You will draft and negotiate a fast-growing pipeline of complex transit tech contracts, including standard SaaS (Software as a Service) contracts and more complex deals with robust add-on services, with a wide variety of customers. Manage contractual relationships with vendors and negotiate agreements with strategic partners, including NDAs, engagement letters, vendor service agreements, MSAs, service provider agreements, terms of use and consumer communications. You are curious about the full spectrum of a robust in-house practice, and will work with other specialists on the legal team to learn and contribute across the board in a cross-functional environment. Collaborate with cross-disciplinary teams and advise on relevant legal issues and risks, complex agreement structures, approval processes, and company policies and procedures. Provide general legal support to our global business on an as-needed basis. Who You Are: Obtained a JD with impressive academic achievement, minimum of 4-6 years experience at a top law firm, in-house legal department or a combination of the two, including significant transactional experience. Substantive expertise in corporate and tech transactions preferred. Meticulous and vigilant, with a keen attention to detail. Willing to wear multiple hats and work on contracts of all types. Team player who works well cross-functionally. High-energy and enjoy working autonomously. Outstanding contract drafter and negotiator. Business-minded (you will negotiate business as well as legal issues). Excellent analytical and critical thinking skills. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $200,000-$230,000. We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: New York City Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Regulatory Operations Associate , you will handle the day-to-day execution, tracking, and operational tasks required to keep Via’s transit partnerships fully compliant. You will monitor operational workflows, maintain audit-ready documentation, coordinate filings, and support the rollout of internal tools and automated reporting systems across our partner deployments. This role is based in NYC with a 3x per week office requirement. What You’ll Do Daily Compliance Execution: Coordinate and submit recurring regulatory filings, vehicle permits, driver credential verifications, and operational reports required by local transit agencies, federal standards (FTA), and accessibility mandates (ADA). Audit & Records Maintenance: Maintain centralized documentation systems, log compliance records, and perform routine audits of service data to ensure all partner markets remain 100% audit-ready. Tooling & Data Entry Workflows: Utilize internal operational tools, AI-assisted reporting workflows, and databases to extract compliance metrics, log discrepancies, and replace manual paperwork with structured digital tracking. Operational Monitoring: Track day-to-day Service Level Agreements (SLAs) and incident reports, flagging non-compliance issues or emerging operational bottlenecks directly to market operations managers. Project Coordination: Update and maintain project trackers, compliance calendars, and operational checklists to ensure all milestone dates, renewals, and partner deliverables are completed on schedule. Cross-Functional Support: Liaise directly with local Fleet Coordinators, Dispatch, Legal, and Market Operations teams to gather evidence, verify on-the-ground operational facts, and resolve administrative compliance blockers. Who You Are 1–3 years of professional experience in operations, compliance coordination, program administration, logistics, or a related task-focused operational role; Bachelor's degree required. Highly organized task manager who thrives on executing recurring workflows accurately and keeping structured trackers up to date. Meticulous attention to detail with a track record of verifying datasets, maintaining clean records, and spotting discrepancies in operational data. Clear, practical communicator able to coordinate across frontline operations, legal, and city teams to track down required documentation. Fast learner comfortable adopting new software platforms, spreadsheets, and internal workflow tools quickly. Prior experience with Salesforce, Google Sheets/Excel, or compliance tracking software is a plus, but not required. Compensation and Benefits Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $65,000 – $85,000 / year We are proud to offer a generous and comprehensive benefits package, including comprehensive medical plans and 401(k) matching. Ready to join the ride? Via is an equal opportunity employer.

Location: Tel Aviv Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Technical Project Manager at Via, you’ll lead the end-to-end delivery of strategic, cross-functional product initiatives across our global platform. You’ll collaborate closely with engineering, product, QA, and business stakeholders to launch innovative features that make transit more efficient, accessible, and scalable. This is a high-visibility, high-impact role where you’ll ensure that our product vision becomes a reality on time, at scale, and with measurable results. About the Role: Define, coordinate, and oversee all technical aspects of launching Via’s revolutionary mobility initiatives Partner with Engineering, Product, QA, and Business teams to define requirements, manage timelines, and track delivery milestones Align technical delivery with business goals, ensuring product value is delivered effectively and efficiently Own cross-functional project planning, including scope definition, scheduling, risk mitigation, dependency management, and stakeholder communication Proactively identify execution risks and troubleshoot delivery challenges in real time Manage concurrent initiatives while maintaining high attention to detail and strategic oversight Drive process improvements and delivery best practices across teams Use AI tools to automate the repetitive parts of project management, such as status reporting, risk and delay detection, and process workflows About You: 3–4 years of experience in technical project management or program management, with a track record of delivering complex software projects - Must Strong proficiency with software project tools (e.g., Jira, Confluence) - Must Comfortable using AI tools in your daily work, and keen to automate and improve how delivery runs Experience working in Agile environments with cross-functional teams Thrive in fast-paced environments, troubleshooting issues in real-time and overseeing multiple tasks simultaneously Data-informed decision-maker with the ability to interpret KPIs and goals to prioritize and track success A strong executor, you get the job done while keeping the big picture firmly in mind Detail-oriented, thorough, and highly organized Excellent communication and stakeholder management skills — able to operate seamlessly between business, product, engineering, and management. Compensation and Benefits: Our product impacts millions of users around the world  providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener. Competitive compensation package which includes base salary and equity Health insurance with a discount for family members Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station Career development and growth opportunities Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: New York City Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Regulatory Operations Lead, you will lead complex compliance and operational programs directly supporting Via's transit partnerships. You will oversee end-to-end regulatory operations, ensure strict adherence to public transit rules and safety standards, integrate modern AI-driven operational tools, and drive strategic cross-functional execution. **This role is based in NYC with a 3x per week office requirement.** What You’ll Do: Regulatory Compliance & Governance: Manage and ensure full compliance with federal, state, and local transit regulations, accessibility mandates (e.g., ADA), and contractual public transit requirements (e.g., FTA). AI & Automation Integration: Modernize operational compliance by integrating AI tooling, automated reporting pipelines, and predictive risk detection; replacing legacy transit paperwork with scalable AI solutions. Operational Performance & Risk Management: Build the analytical infrastructure to monitor service-level agreements, conduct strategic audits, and ensure 100% operational audit-readiness across our US markets. Program & Project Management: Build and manage structured systems and visual tracking workflows to manage complex compliance dependencies, timelines, and execution priorities. Cross-Functional Collaboration: Partner directly with Legal, Expansion, and Market Operations teams to seamlessly integrate regulatory requirements into daily operational execution and organizational workflows. Who You Are: Experienced operations manager, with at least 6+ years of experience and hold a Bachelor's degree Independent self-starter who thrives in fast-paced environments and feels comfortable with a high level of responsibility Expert project and program manager with strong skills in building systems to calendar, monitor, and track complex dependencies across cross-functional teams Effective communicator who excels in conducting complex operational analyses and distilling key insights for various stakeholders Project ownership mindset: Effective at managing multiple tasks simultaneously, comfortable taking on responsibility, and working in an independent manner Collaborative team player skilled at generating buy-in and working effectively across legal, policy, and operations teams Detail-oriented executor who is obsessively action-oriented, thrives operating autonomously, and maintains rigorous standards Prior compliance background or Salesforce experience is a plus, but not required—skills can be learned on the job Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $130,000 - $165,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: Sioux Falls, SD Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As an Operations Manager at Via, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience. **This is a fully in-person position with the expectation that you will be onsite 5 days per week.** What You’ll Do: Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life Who You Are: Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences Mission driven, motivated by expanding access to transportation and improving how communities move You possess a deep understanding of the unique challenges of fixed-route transit, including managing time-point adherence, breakdown escalations, and the logistical complexities of run scheduling for large-scale operations You have a proven track record of managing and retaining professional CDL drivers, emphasizing a culture of safety and compliance (DOT/FMCSA) while maintaining high morale in a high-pressure environment Able to commute to the Sioux Falls area 5 days a week Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $65,000-$90,000 / per year. We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Tel Aviv Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As an Algorithms Developer at Via, you will play a central role in shaping how millions of riders and drivers move through our cities every day. Our team turns complex, multi-dimensional operational challenges into real-time optimization that powers Via’s mass-scale automated dispatch system. You will explore rich, diverse data sets, develop algorithms that make smart decisions at scale, and have a direct impact on the efficiency, reliability, and quality of our service. This is an opportunity to combine deep technical expertise with real-world operational impact at global scale. About the Role: Model and mathematically represent competing demands on Via’s system to enable scalable, real-time decision-making. Develop online algorithms for real-time decision-making, focusing on optimizing system utilization while maintaining a high quality of service for riders. Design and implement highly efficient and scalable algorithmic solutions to power decision-making systems under large-scale, real-world operational demands. Collaborate closely with engineering, product, and operations teams to translate complex algorithmic insights into practical, impactful solutions. About You: Advanced degree (M.Sc. or PhD) in Computer Science, Mathematics, Physics, or a related field. Significant research background and hands-on experience developing algorithms 3–4+ years of experience implementing algorithms in practical, production-scale systems. Analytical thinker who can extract the essential elements of complex, real-world problems and convert them into actionable models. Hands-on coder with experience in Python (or similar) and the ability to turn ideas into working solutions. Naturally curious, fast-learning, and collaborative, with strong interpersonal and communication skills. Compensation and Benefits Joining a global employer with over 700 mobility deployments in 40+ countries. Our product impacts millions of users around the world providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener. Competitive compensation package which includes base salary and stock options. Health insurance with a discount for family members. Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station. Career development and growth opportunities. Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Dallas-Fort Worth, TX Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Driver Support Agent , you will focus on supporting prospective drivers across all North America markets throughout their onboarding journey. You will play a crucial role in guiding drivers through compliance steps, conducting helpful outreach, and resolving onboarding roadblocks to ensure a smooth, welcoming experience. **This is a full-time, in-person position requiring availability Monday through Friday, 9:00 AM to 5:00 PM.** What You’ll Do: Follow up with driver applicants across all North America markets to offer support and guide them through their application Assist prospective drivers with required compliance steps, background checks, and documentation requirements Troubleshoot applicant inquiries and resolve friction points throughout the onboarding process Conduct proactive outreach to candidates needing additional support or follow-up Identify and escalate complex compliance or technical issues to appropriate internal teams Who You Are: Tech-savvy; strong computer and technical skills, including experience with numerous software programs and the more standard Microsoft Office and Google Suite. CRM tools like Salesforce are a plus! Strong mental acuity and analytical problem-solving skills A comfortable multitasker who enjoys live operations and can quickly prioritize and switch between tasks Skilled in prioritizing and strong delegation skills to optimize team performance Able to manage multiple priorities simultaneously while maintaining accuracy and focus A clear communicator with excellent reading comprehension and writing skills Customer-service oriented; able to de-escalate situations and bring down the temperature with escalated stakeholders Calm, cool, and collected—able to stay even-keeled during urgent or high-pressure issues A well-rounded team player who takes ownership of (and pride in) your work Ownership-driven: you take charge of ongoing issues and manage them through to resolution Comfortable with ambiguity; able to create solutions even when no SOP exists Demonstrated leadership with strong prioritization skills An action-oriented executor: you take initiative to solve problems and get the job done Compensation and Benefits Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $20-$22 / hour We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Elmira, NY Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Strategy and Operations Manager , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You'll Do: Manage the on-site daily operations of Via’s service around Chemung County Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team Manage and mentor the on-site team of dispatchers and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via’s external partners Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment. Who You Are: Experienced operations manager, with a minimum of 6+ years of experience You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility You are a savvy and tactful communicator: you intuitively find the right tone in every situation You desire to foster a culture deeply committed to providing a world class customer service experience You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously You are an experienced and exceptional leader: people love working with you and for you and you have extensive experience leading support teams You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility You are a problem solver; you don’t accept the status quo and are always looking for creative solutions Experience working in transit a plus Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Base salary range: $110,000-$160,000 / per year + RSU package We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: San Francisco Remix by Via is dedicated to revolutionizing transportation planning through innovative software solutions. By leveraging technology, Remix is transforming the way cities, agencies and operators plan, analyze, and manage transportation systems. As an Account Executive (Remix) , you’re the face of Remix by Via to prospective customers, driving regional sales efforts across the public and private sectors in North America. In this dynamic role, you’ll generate new business, demonstrate the value of our software, share best practices in transport planning and street design, and guide prospects from first conversation to signed partnership. With a consultative approach, technical curiosity, and a self-starter mentality, you will build relationships, navigate complex sales processes, and turn challenges into opportunities for growth. What You’ll Do: Identify prospective partners in your territory and build meaningful, lasting, revenue-generating relationships with stakeholders ranging from elected officials to private-sector business leaders. Drive full-cycle sales efforts to develop new business opportunities, working to make transit better across North America. Strategically navigate your market’s unique buying landscape, leveraging research and analytical skills to build compelling, data-driven business cases and demonstrate our platform’s value across diverse verticals. Be a thought partner to prospective clients by educating and consulting with them to develop regional transit plans and find funding mechanisms within your market. Champion our mission and technology by leading local marketing campaigns, speaking at events, and providing consistent thought leadership in the mobility space. Collaborate with internal teams to translate market insights and customer feedback into opportunities for product development and growth. Who You Are: You have 4+ years of client-facing experience in sales, business development, consulting, or a related field, with a track record of delivering results. You have experience in transit technology, transportation, or mobility, or a strong interest in learning about the industry. A consultative thinker who enjoys building relationships, understanding complex client needs, and using research and data to develop compelling narratives. A persuasive communicator with strong commercial judgment, able to navigate negotiations, adapt to different stakeholders, and maximize deal value. Proactive, adaptable, and comfortable taking ownership in fast-paced environments, navigating ambiguity and overcoming setbacks. A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility. What We Offer: Base Salary Range: $85,000 - $110,000. Total compensation also includes variable pay and equity. Comprehensive health coverage, with low-cost dental and vision plans A 401(k) with company match and vesting Fully paid parental leave for new parents, with extended leave options Additional benefits (mental health, pet insurance, and other wellness perks) 20 days of paid time off (PTO) annually A hybrid work and a lovely office situated in New York City There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: New York City Redesign the operating system for public transit. Via is a global leader in smart public transportation, using technology to change how the world moves. Our Transit Operations platform powers on-demand, paratransit, school bus, and fixed-line service for public agencies, reaching hundreds of thousands of riders every week. For many of them, public transit isn't a convenience. It's how they get to a job, a hospital, or a classroom. Checklists are where public-sector software starts. They shouldn't be where it stops. The real test is whether a dispatcher can fix a missed pickup in seconds, or whether a rider with a disability can book a trip without a phone call. Our users span paratransit eligibility managers, call center agents, dispatchers, and agency leaders, plus the riders, caregivers, and students on the other end. Each one deserves a product that's insights-first, obvious to use, and delightful, especially the communities with the fewest alternatives. This is your chance to redesign a complex, mission-critical platform with usability and delight as the bar. You'll also drive how design itself can be AI-led, moving from static mockups to rapid prototypes to production-ready code, working side by side with engineers. This isn't AI for AI's sake. It's a way to democratize great design and ship better real-world outcomes for the people who rely on transit most. The Product org is investing in Design and is looking for multiple candidates with varying degree of experience - this is a fast and growing team! What You'll Do: Lead the redesign of our dispatch and booking platform, unifying the experience across on-demand, paratransit, school bus, and fixed-line service. Make every workflow insights-first, so data surfaces the right decision at the right moment instead of sitting in a report. Design for the full cast of people who make transit work: eligibility managers, call center agents, dispatchers, riders, caregivers, and students, each with journeys that feel purposeful and efficient. Design around rider eligibility, special conditions, and disability aids so every trip is dignified and easy, especially for riders with the fewest alternatives. Drive how our design team works with AI, from synthesizing research and exploring concepts to building rapid prototypes and production-ready code. Work in a forward-deployed way: spend time with agencies and engineers, test ideas against real operations, and ship alongside the team. Run research and usability testing, and partner with analysts to turn data into design decisions. Own the details, from concept to pixel-perfect execution, and make tradeoffs explicit. Evolve our design system deliberately as we scale. Partner closely with product, analytics, and engineering across the full project lifecycle. What you Bring: 7+ years in digital product design, with a portfolio showing concept-to-launch leadership on complex products. A systems-thinking mindset and experience designing dense, data-rich, high-stakes workflows. A point of view on how AI changes the design process, and the curiosity to keep pushing it. Comfort prototyping beyond Figma and moving work toward production code (or a strong drive to learn). A high bar for craft and strong Figma and prototyping skills. Motion and interaction design is a plus. Clear communication and the ability to explain the "why" behind your decisions. Ownership, independence, and pragmatism about timelines, scope, and technical constraints. Empathy for riders who depend on public transit and a real interest in equitable mobility. A degree in Design, HCI, or a related field, or equivalent practical experience. Compensation and Benefits Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $175,000-$230,000 Comprehensive health coverage, with low-cost dental and vision plans A 401(k) with a generous company match and vesting Fully paid parental leave for new parents, with extended leave options Additional benefits (mental health, pet insurance, and other wellness perks) 20 days of paid time off (PTO) annually