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Location: New York, New York, United States About the Role iCapital is seeking a Senior Vice President, Client Delivery to lead a significant portion of the Broker Dealer channel within the growing Annuities Platform team. Reporting to the Managing Director and Chief Delivery Officer, this individual will be responsible for driving successful client implementations, delivery excellence, operational performance, and client satisfaction across one of the firm's most strategic growth areas. This role will oversee Client Delivery leaders and their teams, supporting onboarding, implementation, and ongoing client delivery for broker-dealers, wirehouses, banks, RIAs, insurance carriers, and other financial institutions. Responsibilities Lead and develop Client Delivery leaders and their teams responsible for implementations, onboarding programs, and ongoing client delivery while fostering a culture of accountability, ownership, execution excellence, and client focus. Own delivery performance across a portfolio of strategic client relationships, implementations, and delivery programs, ensuring milestones, commitments, client expectations, and business objectives are consistently achieved. Establish governance frameworks, operating rhythms, performance management practices, and executive reporting processes that improve execution, scalability, and organizational effectiveness. Serve as an executive sponsor for strategic client relationships, critical implementations, and complex delivery initiatives, building trusted partnerships with senior client stakeholders and sponsors. Lead executive steering committees, governance meetings, implementation reviews, and client-facing discussions while delivering executive communications, presentations, status updates, and recovery plans. Act as the senior escalation point for complex client situations, implementation challenges, and delivery issues, personally engaging when additional leadership involvement is required. Identify risks, diagnose root causes, and drive practical solutions across teams to proactively address issues before they impact client outcomes. Direct project recovery efforts involving timeline, scope, resource, performance, or stakeholder challenges while maintaining confidence and alignment among key stakeholders. Partner closely with Product, Technology, Operations, Sales, Account Management, and Support teams to align priorities, resources, and execution plans that drive successful client outcomes. Translate implementation insights, delivery learnings, and client feedback into operational improvements, process enhancements, and product recommendations. Drive resource planning, forecasting, operational efficiency, invoicing oversight, capacity management, and delivery performance measurement across the organization. Improve implementation methodologies, delivery processes, governance standards, and the overall client experience to support growth and scalability. Qualifications 15+ years of experience leading client delivery, implementation, professional services, consulting, operations, or other complex client-facing organizations Proven success leading large-scale client implementations, enterprise programs, and complex delivery portfolios Demonstrated ability to lead and build high-performing teams, drive accountability and performance across organizations Strong executive presence with experience managing senior client relationships, executive stakeholders, steering committees, and governance forums Exceptional communication and presentation skills, including experience developing executive updates, governance materials, recovery plans, and client-facing presentations Proven ability to solve complex business, operational, and delivery challenges while maintaining strong client relationships and stakeholder confidence Experience leading escalations, project recovery efforts, and cross-functional execution within complex, fast-paced environments Strong operational, financial, organizational, forecasting, and resource management capabilities Experience within annuities, insurance, wealth management, broker-dealers, wirehouses, fintech, or broader financial services organizations Strong understanding of the annuity distribution ecosystem, financial institution operating models, and client implementation lifecycles Experience working with broker-dealers, insurance carriers, banks, RIAs, wealth management firms, or enterprise financial institutions Experience with FireLight or similar annuity, insurance, point-of-sale, e-application, new business, or distribution technology platforms Benefits The base salary range for this role is $180,000 to $210,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work. Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked. You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.   Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.   YOUR ROLE - Stakeholder Management - Serve as the primary client contact for delivery - Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments. - Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery. - Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict. - Project Delivery Oversight - Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin. - Translate customer business requirements into internal deliverables and milestones - Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders. - Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support. - Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point. - Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans. - Drive AI adoption - Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes. - Drive Value and Business Outcomes - Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work. - Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion. - Governance - Design and run governance mechanisms - Track delivery efficacy, timelines, value realization and customer experience - Create continuous-improvement mechanisms - Change Management & Communication - Own communications around delivery status, risks and outcomes - Manage escalation and communication across customer/internal teams - Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout. - Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change. - Role Development - Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.   YOUR SKILLS AND EXPERIENCE - 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead. - Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms. - Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope. - Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs. - Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize. - Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room. - Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources. - Strategic judgment to separate genuine product gaps from client process or training gaps. - Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit. - Excellent written and verbal communication. Status reports people actually read.   Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.   WHAT YOU'LL LOVE ABOUT WORKING HERE - Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work. - Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard. - AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit. - Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager. - Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: London, United Kingdom Interaction Design Lead In a Nutshell IDEO London is seeking an Interaction Design Lead with a passion for creating human-centred experiences and helping teams do their best work. You’ll lead and co-lead multidisciplinary teams, stay close to the craft, and guide clients from complex questions to tangible products and services. Your work will span digital and physical experiences, including new ways for people to interact with AI. About IDEO London We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact. Why is this role important for IDEO's work? Interaction Design is at the heart of creating meaningful human-centred experiences that meet people’s needs and help businesses move forward. As an Interaction Design Lead, you’ll bring together craft, creative direction and project leadership to help teams turn strategy into experiences people can use. As AI becomes part of everyday products and services, you’ll help us explore how people understand, trust and stay in control of systems that can act on their behalf. Once Here You Will Lead and co-lead multidisciplinary project teams from research and framing through design, prototyping and delivery, balancing people’s needs, client goals and technical possibilities Set a clear design direction and stay hands-on with journeys, flows, interfaces and interaction details, connecting individual touchpoints to a coherent product or service experience Build and guide prototypes at the right fidelity to answer the team’s questions, using Figma, code and AI-assisted tools to make ideas tangible early and test them with people Partner with researchers and technologists to plan experiments, test usability and accessibility, and use qualitative feedback and product data to refine designs and assess their impact Explore conversational and agentic UX: design how people express intent, approve actions, understand what an AI system is doing, redirect it and recover when things go wrong Own project plans, resource needs and delivery milestones; brief and delegate work clearly, spot obstacles early, and help the team navigate ambiguity while maintaining creative quality Be a main client point of contact, facilitate working sessions and present compelling design narratives; align stakeholders on decisions, trade-offs and next steps Help scope client challenges and shape proposals and follow-on opportunities with senior colleagues, drawing on project learnings and collaboration across Europe and beyond; travel as projects require Mentor designers, give actionable craft feedback and build an inclusive team culture; share methods and learnings across our London community, including thoughtful use of AI that protects client and participant information We're looking for someone with 6–8 years of professional experience in interaction design, digital product design, UX/UI or a related discipline, including 1–2+ years leading projects or multidisciplinary teams Strong interaction design craft and a portfolio showing how you turn complex requirements into clear experiences; advanced expertise in one or more areas of digital, visual, service or systems design, with fluency across others A strong grounding in human-centred design, research and usability testing, with the ability to guide a team from evidence to design decisions and measurable outcomes The ability to scope, brief and delegate design work, manage timelines and resources, and empower a small to medium team to take ownership of different parts of a project A keen eye for visual hierarchy, responsive interfaces, motion and micro-interactions, and the ability to critique work and offer clear, actionable feedback Strong prototyping skills in Figma or comparable tools, and confidence experimenting with AI-assisted ideation and prototyping while checking outputs and making your own design judgements A commitment to accessibility and inclusive design, and thoughtful judgement about privacy, bias and people’s agency when designing with AI The ability to connect interaction details to wider service and system needs, and work with engineers to understand technical constraints and bring designs to life Excellent storytelling, presentation and facilitation skills; confidence building trusted client relationships, aligning stakeholders and helping others succeed with empathy and openness An Interaction Design qualification or equivalent work experience, alongside curiosity, self-awareness and a willingness to give and seek feedback It's a bonus if you Have worked closely with product managers and engineers to take digital products or services from concept to launch and learn from their use Have used product analytics and experimentation to evaluate design decisions and improve outcomes Have designed conversational or agentic experiences, including human approval, transparent system behaviour, error recovery and hand-offs between people and AI Have built functional prototypes with code or AI coding tools, and can explain where these tools improved your process and where your judgement changed the outcome Have helped shape proposals, scope engagements or develop repeat client work Have contributed to design systems or reusable interaction patterns, or explored emerging technologies through creative experimentation What does IDEO offer you? Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines. Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey. Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance. Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life. Compensation £70,000–£80,000 GBP, depending on experience Location This position is based out of our London studio. Some Previous Projects To Check Out To get a flavour of the work we do in London, take a look at these case studies: Climate action for SMBs – Designing a strategy and experience to help Sage’s SMB customers transition to net zero. Redefining retail with FEMSA – Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services. Sustainable packaging system – Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands. Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices Application Requirements And Instructions If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work. CV: please highlight experiences related to the ‘We’re looking for someone with’ and ‘It’s a bonus if you’ sections above Cover letter: please share why you are interested in this role and how it aligns with how you are looking to grow in your career. Work examples (confidentiality permitting): please include two projects that show your interaction design craft and project leadership. We’d love to see how you think, make and help a team move forward. In your work examples, focus on: The challenge you were trying to solve The context, users and client goals you were designing for Your specific design contribution and how you led or supported the team The research, design and prototyping methods you used, including any AI tools and how you evaluated their outputs Key design decisions, iterations and trade-offs, illustrated with flows, interfaces or prototypes The impact on people, the client and the team, and what you learnt from the outcome

Location: Barcelona, Spain; Madrid, Spain Workplace: remote The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas: Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events (client and client’s customers events, executive dinners, and high-touch VIP gatherings); Internal Meetings & Corporate Travel (global gatherings, executive offsites, collaborators travel program); and Dedicated Financial Control & Commercial Management . The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A. A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs). Responsibilities Function Leadership: Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly. Flagship, VIP & Client/client’s customers-Facing Events: Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences. Internal Meetings & Offsites: Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites. Travel Operating Model Transition: Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable. Corporate Travel Oversight: Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator. Budget Accountability & Resource Stewardship: Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans. Financial Governance & Client Billing: Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery. Strategic Suppliers & Commercial Partnerships: Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations. Policy, Duty of Care & Risk Management: Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests. Cross-Functional & Client Partnership: Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery. Events & Travel Leadership: 8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment. Client & Internal Event Expertise: Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows). Large-Scale Event Execution: Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams. Travel Program Transformation: Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred. Travel Industry & Commercial Fluency: Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers. Financial & Commercial Acumen: Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus. Executive & External Presence: Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners. Data Privacy & Duty of Care: Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards. Language & Mobility: Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Como, Italy; Milano, Italy; Rome, Italy Workplace: remote The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas: Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events (client and client’s customers events, executive dinners, and high-touch VIP gatherings); Internal Meetings & Corporate Travel (global gatherings, executive offsites, collaborators travel program); and Dedicated Financial Control & Commercial Management . The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A. A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs). Responsibilities Function Leadership: Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly. Flagship, VIP & Client/client’s customers-Facing Events: Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences. Internal Meetings & Offsites: Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites. Travel Operating Model Transition: Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable. Corporate Travel Oversight: Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator. Budget Accountability & Resource Stewardship: Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans. Financial Governance & Client Billing: Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery. Strategic Suppliers & Commercial Partnerships: Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations. Policy, Duty of Care & Risk Management: Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests. Cross-Functional & Client Partnership: Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery. Events & Travel Leadership: 8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment. Client & Internal Event Expertise: Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows). Large-Scale Event Execution: Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams. Travel Program Transformation: Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred. Travel Industry & Commercial Fluency: Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers. Financial & Commercial Acumen: Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus. Executive & External Presence: Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners. Data Privacy & Duty of Care: Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards. Language & Mobility: Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions. Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads. AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL: - Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle. - Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations. - Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms. - Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability. - Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries. - Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough. - Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads. YOU MAY BE A GOOD FIT IF: - You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security. - You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness. - You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale. - You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems. - You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation. - You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks. - You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on. - You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries. - You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts. - You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change. - You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Анализировать обращения и инциденты клиентов: воспроизводить проблемы, локализовывать причины и определять влияние на продукт. Рассматривать проблему с точки зрения клиента и искать не только локальный workaround или spot-fix, но и первопричину (root cause).

Location: UAE - Dubai; Poland; UK; Portugal Workplace: hybrid 1inch is the DeFi ecosystem building financial freedom for everyone. 1inch products help users and builders trade, hold and track digital assets - with the self-custody, comprehensive security and the intuitive user experience they need to unlock the potential of true crypto ownership. 1inch protocols and APIs provide core infrastructure across the DeFi industry and beyond. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. The Role As Tech Lead, iOS, you’ll be the primary technical owner of the 1inch Wallet iOS application. This is a hands-on individual contributor role with no direct people management responsibilities. You’ll own the app’s architecture and development, improve its CI/CD workflow and monitor it after release. You’ll work on wallet features including perpetual trading, prediction markets and DeFi staking, collaborating with the Product Owner, Android Lead and QA. You’ll also use AI-assisted tools in development and testing, applying sound engineering judgement to the code and tests they generate. What you’ll do Own the iOS architecture and technical direction, balancing feature delivery, maintainability, performance and security. Build and improve modular, testable application components, and guide implementation across complex wallet flows. Implement wallet features and technical improvements across the iOS application. Integrate the application with backend services, blockchain networks and related wallet services. Work with Product, Android, Backend, Blockchain and QA on shared product behaviour, API integrations, test coverage and defect investigation Use AI-assisted tools in development and testing, reviewing and validating their output against engineering, quality and security standards. Protect sensitive information by keeping private keys, recovery phrases, credentials and user data out of AI prompts and inappropriate logs. Own and improve the iOS build and CI/CD workflow; monitor releases, investigate production issues and coordinate fixes and improvements to stability. Who you are You have strong hands-on iOS development experience with Swift, including experience building production applications. You have practical experience working on a Web3 product, such as a wallet, DeFi application or product integrating with blockchain networks, and an understanding of crypto and trading. You have experience with iOS build and CI/CD workflows and monitoring production applications. You have experience making technical and architecture decisions for an iOS application. You communicate technical trade-offs clearly and work well with Product, Android and QA. You are comfortable taking ownership of the iOS application while working independently as its primary iOS technical owner. You are pragmatic: you can move quickly while keeping reliability, security and maintainability in mind. You use AI tools thoughtfully, question their output and take responsibility for the code you deliver. Nice to haves Experience building or maintaining a non-custodial wallet. Experience with transaction signing, wallet recovery or transaction lifecycle flows. Experience building modular, testable applications and handling asynchronous operations and network failures. Experience with security-sensitive mobile functionality, mobile security reviews or incident response. Hands-on experience with UIKit or SwiftUI; experience with both is not required.

Location: New York, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Team OKX's Legal team provides legal advice and guidance to the company across all coverage areas and geographic locations, and supports business growth and development by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced group of lawyers who enjoy the cutting-edge nature of our work and the digital assets industry. Sitting in the Legal department, the Corporate Investigations team investigates fraud, misconduct and abuse committed against OKX. The team includes experienced investigators, among them former federal agents, and partners closely with the Compliance, Risk, Finance, and HR departments, colleagues in the Legal department, and business executives across OKX's global footprint. About the Opportunity This is a senior, high-impact role for a former federal prosecutor who wants to build and lead a global investigations function. The Head of Corporate Investigations will be the single accountable owner for investigating wrongdoing against OKX and developing these matters for appropriate recovery and civil or criminal enforcement as warranted. As OKX's most senior investigations leader, you will set the standard for how the company uncovers and responds to wrongdoing, leading investigations that reflect the highest standards and best practices in the field. This is an opportunity to build a world-class investigations program, one whose rigor, independence and integrity protect OKX's people, assets and reputation Where an investigation warrants it, you will be responsible for bringing matters to the appropriate authorities in the US, EMEA and APAC, ensuring each case is built to a prosecutorial standard and supported through to any civil or criminal resolution. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services. Extensive international travel on short notice expected in this role. What You'll Be Doing Lead the function and the team. Set the strategy, standards and methodology for internal investigations globally. Own intake, triage and prioritization. Manage and develop a team of investigators that includes former agents. Run investigations. Direct investigations from allegations through findings, including interview strategy, subject and witness interviews, digital forensics and financial tracing. Personally lead the most complex and sensitive matters. Build cases to a prosecutorial standard. Own OKX's framework for deciding which matters warrant escalation to authorities and in which jurisdiction. Build strong cases to the evidentiary and procedural standards of that jurisdiction, and partner with the Litigation team to pursue recovery of losses. Manage engagement with authorities. Where matters are brought to the attention of authorities, oversee OKX's engagement through to resolution, including providing evidence, making witnesses available and responding to legal process, as appropriate. Own law enforcement relationships. Build and maintain relationships and networks with law enforcement and prosecutors worldwide, including federal, state and local authorities in the US, EMEA and APAC. Partner across the company. Work with Compliance, Risk, Finance, HR, colleagues in the Legal department, and business executives to investigate and resolve matters effectively. Strengthen controls and report to leadership. Translate investigative findings into control improvements that prevent recurrence. Report significant matters and trends to senior leadership. What We Look For In You Prior service as an Assistant United States Attorney is required. Experience as a trial attorney in the DOJ Criminal Division, such as the Fraud Section, will also be considered. A substantial record of investigating, charging and trying federal white-collar and fraud cases, including leading grand jury investigations and working closely with federal agents. A deep understanding of what makes a case prosecutable and what prosecutors and police need before they will accept one. In-house or law firm experience leading investigations required. A JD and membership in a US state bar. 15+ years of legal experience. Experience leading and developing investigative teams, including former law enforcement professionals. Sound, proportionate judgment, with a commitment to fairness and due process for the individuals under investigation. Exceptional written and oral communication skills, with the ability to deliver clear findings to senior leadership and credible presentations to law enforcement. Discretion, integrity and composure in sensitive, high-stakes matters. A self-starter who is comfortable working independently in a fast-paced, growth-stage, multicultural environment and across global time zones. Ability to collaborate effectively across functions and earn the trust of stakeholders at every level. Nice to Haves Experience in financial services or digital assets. Exposure to cases involving cryptocurrency or blockchain tracing. Experience engaging with foreign law enforcement and prosecutors, or with international cooperation mechanisms such as MLATs, particularly in Asia-Pacific. Supervisory experience within a US Attorney's Office, such as a unit chief or deputy chief. Global investigations experience. Language capabilities: Mandarin Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $240,426 - $360,639 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Limassol, Cyprus; Latvia; Estonia; Lithuania Credit analysis of the company’s counterparties - financial institutions (corporate and investments banks, brokers/dealers, exchange & clearing houses and central security depositories, etc); Confirmation and keeping up to date of internal ratings assigned to financial institutions; Setting limits for operations with financial institutions; Annual review of counterparties and renewal of limits; Participation in deals structuring with financial institutions for the purpose of risk mitigation; Experience designing and maintaining risk management frameworks, risk appetite statements, capital and liquidity assessments and risk registers; Perform and document a formal Business Impact Analysis to identify and justify Recovery Time Objectives and Recovery Point Objectives based on operational, financial, regulatory, and reputational impact criteria (DORA requirements); In-depth knowledge of EU regulation, monitor industry and regulatory developments and keep update of new regulations, and ensure processes are in place; Ability to translate regulatory requirements into practical controls, policies, and monitoring across asset custody, settlement, and safeguarding of client funds. Requirements Degree holder in Finance, Risk Management, Business or any other relevant field; At least 3 years of experience in working within a regulated investment firm or CIF company; Experience in Risk Management and Credit analysis of financial institutions; Fluent in English, both oral and written; Knowledge of risk management tools and techniques; Ability to complete projects and reports on time; Able to work independently and as part of the team; Analytical skills, diligent team player; CySEC Advanced certificate holder (Nice-to-have).

Location: Brazil Are you passionate about helping others build sustainable fitness habits? Join us as a Virtual Physical Fitness Trainer, guiding clients through short, goal-specific fitness engagements — all from the convenience of your own space. This is a flexible, freelance role: you set your own hours, making it a great complement to an existing job or private practice. Format at a glance Engagement type: Freelance, virtual-only, 1:1 (video + in-app chat) Session length: 30 or 60 minutes Session volume: Limited credits per presenting issue (per client's employer plan); extensions require a new, distinct goal Service model: Consultation & education — not physical therapy or medical treatment; not overseen by a medical department Client relationship: Short-term and goal-focused — expect healthy client rotation, not long-term retention Why to join us As part of our community, you'll collaborate with other fitness professionals to expand access to high-quality, structured fitness coaching. You'll help clients make real, focused progress within a defined engagement — and then move on to help the next client. What you'll do Provide 1:1 virtual fitness coaching through video sessions and in-app chat, working within each client's allotted credits. Conduct a baseline assessment (PAR-Q, fitness/injury history, and GP clearance for relevant chronic conditions) before building any plan. Design personalized or templated workout programs tailored to the client's goals, fitness level, and equipment access. Educate clients on strength, cardio, flexibility, and recovery principles, and cue proper form via live video. Track progress and close out each presenting issue with a clear outcome before starting a new one. Tag each session with the single Main PI that best matches the client's focus, plus up to three Secondary PIs, per the Q3 2026 PI taxonomy (see the Holistics PI Manual). Recognize when a client's needs go beyond fitness coaching and refer to the appropriate licensed professional or Intellect service. Respond to in-app chat within the 12-hour SLA and complete session notes within 24 hours. What's in scope Personalized/templated training plans and virtual fitness assessments. Live-session coaching, form cues, and technique demonstrations. Progress tracking, goal setting, and motivation/adherence support. General education on warm-up, cool-down, recovery, sleep, and hydration. What's out of scope Diagnosing or treating any injury, illness, or chronic condition. Physical therapy, rehab protocols, or “corrective” treatment. Recommending or prescribing supplements or performance-enhancing substances. Meal plans or specific dietary prescriptions (refer to Nutrition). Counselling on disordered eating or mental health concerns (refer to Intellect's mental health professionals). Promising specific outcomes, timelines, or guaranteed results. Requirements Proven experience as a personal trainer / fitness coach (typically 5+ years of active practice). Bachelor's in Exercise Science, Kinesiology, or related field, plus a recognized certification (e.g., ACE / NASM / NCSF / NSCA / ACSM / NESTA / ISSA), current or renewal in progress. Strong communication in English and local language; able to simplify concepts for non-experts. Language: Must speak Portuguese. Comfortable working within a structured, credit-based consultation model — even if your background involved longer-term or clinical care. Clear judgment about when to refer a client out, and willingness to do so even when it means the engagement ends. Tech-savvy: video conferencing, fitness-tracking tools, comfortable documenting session notes on a platform. PLEASE ATTACH AN ENGLISH VERSION RESUME Benefits Flexible hours and remote work from anywhere. The opportunity to make a focused, meaningful impact for a steady rotation of clients. A collaborative, mission-driven community of wellbeing professionals. Freedom to innovate and bring your unique expertise to our growing platform

Активно продавать продукты ICE TRIBE: ледяные ванны, чиллеры, панели красного света, PEMF-маты, инфракрасные и recovery-решения – понимать продукт и двигать ему. Искать и привлекать новых клиентов, акцент на B2B: фитнес-клубы, wellness/SPAцентры, клиники, отели, партнеры, корпоративные клиенты.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP helps members understand their bodies and daily lives through wearable technology, personalized coaching, and actionable insights across sleep, strain, recovery, and health. As WHOOP grows globally, Brand Creative is responsible for building a distinctive, culturally relevant brand while protecting the clarity, credibility, and premium craft members expect. WHOOP is seeking a Creative Director of Brand Design to build and lead the design discipline within Brand Creative, owning the WHOOP visual identity, design standards, and high-quality execution of the brand across campaigns and always-on channels. Reporting to the VP of Brand Creative, this leader will translate brand strategy, brand and partners channels presence into a coherent visual system that scales across year-round marketing, global launches, digital experiences, retail, events, partnerships, and internal storytelling. This role requires both a standard-setter and a maker: someone with the judgment to define the system, the taste to elevate creative quality and performance, and the operational rigor to help teams execute at scale. RESPONSIBILITIES: - Set the vision for WHOOP brand design, translating brand strategy into a clear, distinctive, and ownable visual language across channels and markets. Own and evolve the brand identity system, including typography, color, layout, imagery, motion principles, campaign and design toolkits, and templates that are intuitive and scalable for teams to use. - Lead and develop the Brand Design team, including art direction and design systems talent, senior designers, and designers as the team scales. Build a strong internal team through hiring, coaching, decisive feedback, clear expectations, and opportunities for growth, while cultivating a healthy pipeline of talent and creative partners. - Partner closely with the Creative Director for Advertising, who owns campaign concepts and creative world-building, to ensure every creative platform has a rigorous visual expression and retains the strength of its original idea across executions, channels, and global markets. - Establish design reviews, craft standards, documentation, and governance that elevate creative quality while enabling speed, consistency, and distributed execution. Develop production-ready design systems, templates, and toolkits that reduce rework and empower teams across the organization. - Personally direct high-visibility creative work when needed, from major launches and brand moments to executive and partnership storytelling. Collaborate with Product Design, Growth, Integrated Marketing, Product Marketing, Social, Retail, Sports and Talent, and Production to deliver one recognizable WHOOP experience. - Introduce AI-enabled workflows thoughtfully to expand creative possibilities and improve efficiency while protecting originality, intellectual property rights, member trust, and brand standards. QUALIFICATIONS: - 10+ years of experience in brand design, creative direction, or integrated design, including leadership of an in-house team or agency design practice. - A portfolio of globally visible brand systems and campaigns demonstrating exceptional typography, composition, image-making, and consistent cross-channel execution. - Proven ability to build or meaningfully evolve a distinctive visual identity system and implement scalable design standards, templates, and toolkits that improve creative quality, speed, and consistency across multiple teams without compromising creativity. - Strong people leadership skills, with a track record of hiring, coaching, setting expectations, developing talent, and elevating the quality of both creative work and team performance. - Fluency across all channels where Design and Branding clarity are applied to the highest standards with excellent production judgment. - Ability to move between executive-level brand decisions and detailed critique of work in progress, balancing strategic vision with hands-on creative direction. - A collaborative, low-ego leadership style and comfort operating at high speed with incomplete information. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $180,000 - $245,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. THE OPPORTUNITY As a Senior Customer Success Manager at Help Scout, you’ll own a named book of 80–100 accounts, representing around $4M in recurring revenue. You’ll be the trusted partner for the people who rely on Help Scout every day, from day-to-day users to the executives who sponsor the relationship. Your first priority is building a strong relationship rhythm across your book: regular check-ins, executive business reviews, and a clear understanding of what each customer is trying to achieve. You’ll connect those goals to the best of what Help Scout offers, and you’ll be the first to notice when something starts to slip. You won’t carry an expansion quota. When you spot an opportunity to grow an account, you’ll partner with our expansion team and hand it off warm, so you can stay focused on retention and long-term value. You’ll also be the customer’s voice inside Help Scout, bringing what you learn to Product, onboarding, and the rest of the team. - Own a book of 80–100 accounts end-to-end. From onboarding handoff through adoption and renewal, you’re accountable for the health and retention of every account. - Build multi-threaded relationships. You’ll work across levels in each customer, including executives and decision makers, and align on the business outcomes that matter to them. - Catch risk early. You’ll watch for signals like dropping usage or slowing communication, escalate early, and bring in the right internal partners to turn things around. - Lead executive business reviews and regular check-ins that drive adoption, surface underused features, and strengthen product alignment. - Own renewals and retention. Your success is measured on net dollar retention for your book. - Surface expansion opportunities and partner with our expansion team to close them. - Bring the voice of the customer inside. Share what you learn with Product and cross-functional teams to help shape the roadmap, onboarding, and how we work. - Design your own workflows. You’ll have freedom to use AI tools to stay organized and make sure nothing falls through the cracks across a large book. - Raise the bar for the team. You’ll share what works, document your learnings, and help shape how Customer Success grows at Help Scout. ABOUT YOU - You have 5+ years of Customer Success experience in SaaS, with time spent in SMB, mid-market, strategic, or enterprise segments. - You’ve owned a large book of business. At some point in your career, you’ve managed 50+ accounts and kept a consistent cadence with all of them. - Retention is your track record. You can talk about your renewal rates, retention, or NDR, and what you did to move them. - You love the relationship side of the work. You enjoy being a strategic advisor, aligning with executives on business goals, and working with internal teams to get customers where they need to go. Closing deals isn’t what gets you up in the morning. - You never solve problems alone. When an account shows signs of risk, you raise it early, pull in the right people, and keep the customer informed. - You’re not afraid of difficult conversations. You can handle tough renewal or recovery conversations with confidence and care. - You’re a strong cross-functional partner. You know how to work alongside Product, Support, and Sales, and you’ve handed off expansion opportunities to account executives or account managers before. - You thrive while things are still being built. You’re comfortable shaping processes as we go and don’t need a playbook for everything. - You’re excited about how AI can transform your work. You look for ways to reduce manual overhead and spend your time where it matters most. - Technical aptitude. You’re comfortable learning and navigating complex software, and you want to become an expert in our product. ABOUT THE PROCESS 1. Recruiter Chat - You'll meet with Nahuel on the Recruiting team to chat through compensation, benefits, timeline, and company culture. 2. Value Add - You'll meet with Annika, Customer Enablement Lead, to talk more about the role and your experience in more detail. 3. Project - We’ll give you a take-home project (we’ll pay for your time), then you’ll share it back to the team. 4. Team Chat - You’ll meet with two members of our Customer Success team to learn more about how we work and the customers we serve. 5. Final Chat - You’ll chat with our VP of Customers. 6. References - We’ll ask you for three references. Ideally, we’d like two of them to be managers, but we can be flexible. COMPENSATION Each role at Help Scout has a pay range aligned to our salary formula https://articles.helpscout.com/blog/employee-compensation/ and based on national market data. We take a competency-based approach and pay is based on the level and band of your role. We assess leveling during the hiring process for new teammates, during our bi-annual performance review cycles, and when a teammate’s role changes. OTE: $139K–$160K COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Проектирование и развитие архитектуры Linux- и Kubernetes-платформ, определение стандартов их построения и эксплуатации; Развертывание и администрирование Linux-серверов, Kubernetes-кластеров и связанных с ними инфраструктурных компонентов;

• Проектировать и реализовывать критичные компоненты: policy engine, signing orchestration, key lifecycle, recovery flows, approvals, audit trails, multi-tenant wallet/account сервисы. • Строить высоконагруженные multi-tenant SaaS-системы (изоляция тенантов, rate limiting, backpressure и т.д.).

Location: United Kingdom; Brazil; Ireland; Peru; Costa Rica; Latvia; Argentina; Romania; Cyprus; Portugal; Slovenia; South Africa; Czech Republic; Panama; Estonia; Canada; Hungary; Mexico; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The AI Infrastructure team builds and operates the production systems that power intelligent agents at scale. This team sits at the foundation of the agent platform, ensuring that model inference, orchestration, and execution layers are reliable, observable, and performant under real-world load. Working closely with the Agent Systems team and broader infrastructure partners, this group owns the core primitives that enable agents to safely operate across internal systems. The environment is high-scale and high-stakes — systems serve millions of users and must meet strict reliability, latency, and correctness standards. This is a deeply production-oriented team. Engineers here combine strong systems thinking with applied ML infrastructure experience, building in Rust and operating services where performance and failure modes matter.   THE OPPORTUNITY - Design and build the infrastructure layer powering AI agent systems in production - Develop high-performance Rust services that handle model inference, orchestration, and execution - Architect scalable systems capable of supporting millions of users and high request throughput - Build reliable ML infrastructure and MLOps patterns for model deployment, evaluation, and monitoring - Define guardrails, observability, and failure handling for agent-driven workflows - Optimize latency, throughput, and cost across inference and orchestration layers - Partner closely with the Agent Systems team to translate experimental prototypes into hardened production systems - Contribute to foundational infrastructure decisions in a high-scale, high-impact environment   WHAT YOU BRING - 5+ years of experience building and operating high-scale production systems - Strong proficiency in Rust and systems-level programming - Deep understanding of distributed systems, reliability engineering, and performance optimization - Experience operating services serving millions of users or high-throughput workloads - Familiarity with ML infrastructure, model serving, or MLOps in production environments - Experience designing observability, monitoring, and failure recovery systems - Strong collaboration skills working across infrastructure and applied engineering teams - High ownership mindset in high-stakes production environment   NICE TO HAVES - Experience building infrastructure for agent-based or LLM-powered systems - Background in high-performance networking, async systems, or low-latency architectures - Experience with container orchestration and cloud-native infrastructure - Familiarity with evaluation frameworks and model performance monitoring at scale - Experience working in fast-moving 0→1 or platform-building teams Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

The System & Infrastructure Administrator is responsible for the day-to-day administration, support, security, and reliable operation of the company’s corporate IT environment.