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to join our team and lead the implementation and enhancement of the Voice of Customer (VoC) module within Microsoft Dynamics 365. Develop and maintain the Voice of Customer (VoC) module within Microsoft Dynamics 365 to capture, analyze and act on customer feedback.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Run the monthly and quarterly commission cycle, from pulling data and calculating commissions to validating payouts, getting approvals and handing off to payroll. - Investigate rep questions, document what you find, recommend fixes, and clear issues quickly so reps trust their payouts. - Work with Salesforce and data owners to keep source data clean, map new fields and deal types, and find upstream problems before they turn into payout errors. - Reconcile and audit payouts against payroll, bookings and plan terms every cycle. - Model the cost and payout impact of proposed plan changes and set up new plans in the system. - Automate manual steps, tighten SLAs and build reporting on attainment, payout cost and comp effectiveness. WHAT YOU’LL BRING - 5+ years in sales compensation, commissions operations or a closely related finance/RevOps role. - A track record of managing commission cycles across multiple regions, currencies, and payroll schedules, from data collection through payout validation, approvals, and payroll handoff. - Strong analytical skills, including payout modeling, data reconciliation, and investigating discrepancies against compensation plan terms. - Experience using Salesforce to pull and review sales data for commission calculations. - Ability to configure sales compensation tools to calculate, validate, and report commission payouts. - Clear, calm communication with sellers and leaders, including during difficult payout conversations. EVEN BETTER… - Familiarity with commission accounting, including accruals, journal entries, and month-end close. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO You'll own the operational backbone that connects what we sell to what we bill: turning executed contracts and agent usage into accurate bookings and reports, and turning the data behind both into critical insights the business acts on. This role sits at the center of the company’s business model and works across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development. Own Order Management across the Customer Lifecycle - Own the path from signature to booking: build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms - Collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting - Leverage and spearhead order management guides and best practices, influencing policies and processes as new terms and products emerge Accelerate usage tracking and reporting - Partner with Agent Development to set up, verify, and maintain outcome-based usage tracking across agents - Run the monthly consumption reporting and billing cycle for our growing customer base, delivering key reports to the company and to the Customer - Serve as the owner for usage questions from customers, Sales, and Agent Development Support our Deal Operations and Velocity - Draft, review, and execute order forms, working with our Pricing team to align on commercial negotiation, deal forecast, and downstream operability - Partner with Sales, Legal, Pricing, and Finance across the deal lifecycle to execute deals cleanly and drive scalability over time Build the Operational Machine with us - Continuously identify repetitive processes across the order management lifecycle and collaborate across the Go-to-Market Operations team to automate and scale them - Work with Revenue Operations and GTM systems to define billing processes and policies for new products and pricing models - Ramp from running standard processes to owning complex and ambiguous scenarios WHAT YOU’LL BRING - 2–4 years in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company - Experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines - Experience with CRMs (e.g., Salesforce) and a CPQ or billing system; comfortable reading a contract and translating terms into system fields - Strong attention to detail and clear written communication skills to collaborate with Sales, Finance, Legal, and customers - Ability to identify areas for improvement and build solutions using AI tooling - Based in San Francisco and able to work in-office with the team EVEN BETTER… - Experience with usage-based billing (commitments, overages, credits, true-ups) - Familiarity with Quoting and Contract Lifecycle Management tools - SQL or spreadsheet modeling skills - Exposure to sales compensation, revenue recognition, or partner and reseller billing - Experience at a high-growth company where you helped stand up a process from scratch OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Georgia; Serbia; Armenia; Cyprus GoMining runs a portfolio, not a single product: Digital Miners, the GOMINING token, GoMining Card, Simple Earn, Wallet, Miner Wars, Academy, Travel, Launchpad and the VIP programme. Each of them ships, launches and promotes on its own rhythm — and today those messages reach the same user through the same channels without a single owner making sure they add up to one coherent story. That owner is this role. You'll sit at the centre of marketing as the connective layer between product go-to-market, brand, performance, content, CRM, community, design and PR. Half the job is orchestration: owning the communications calendar and running launches end to end, on time, across every channel. The other half is the message: making sure what we say about any product is clear, consistent, on-brand and worth a user's attention. This is a hands-on individual contributor role with company-wide visibility. You will not manage a team — you will manage the flow of work between several of them. What you’ll do Orchestration: own how communication gets made and shipped Own a single, company-wide marketing communications calendar: every product launch, feature release, campaign, promo and announcement in one place, with owners and dates. Build and fix the communications planning process so marketing can absorb a dense flow of product launches without things getting lost between teams. Run launches end to end, covering both product and brand comms. Take the go-to-market input from product marketing leads and turn it into a channel plan: CRM (email, push, in-app inbox), in-product surfaces, community, social, website and blog, app stores, paid support assets, PR, out-of-home. Then drive it to delivery. Write the briefs. Translate business goals into creative and content briefs that designers, motion designers and copywriters can actually execute against, with clear deliverables and deadlines. Be the single window into the design and production team. Prioritise, sequence and unblock requests instead of letting every stakeholder queue separately. Hold the timeline. Chase dependencies across product, legal, compliance and finance so assets are approved and live on the date we committed to. Close the loop: pull post-campaign results with the analytics and CRM teams, run the retro, and turn what you learn into the next brief. Campaigns and partnerships: take the brand beyond its usual channels Plan and run integrated 360 campaigns: one message, the right channels, launched together, on time and to a high standard. Drive special projects and integrations, from concept and partner selection through to production and results. Coordinate ambassador, celebrity, influencer and KOL partnerships, including long-term ambassador programmes with a series of activations, not just one-off placements. Manage the production side: external agencies, creative studios and production houses, timelines, budgets, contracts and usage rights. Coordinate joint communications with partners, collaborations and sponsorships. Support the Brand Director in rolling out the brand refresh across every touchpoint. Message: own what we say and how it sounds Build and maintain the messaging architecture across the portfolio: what each product promises, to whom, in what words, and how the products connect into one proposition. Turn technical and financial mechanics such as mining rewards, tokenomics, cashback, yields and VIP tiers into copy a first-time user understands without a glossary. Own tone of voice and message consistency in practice, not just in a deck: review outgoing communications against brand and messaging guidelines before they ship. Maintain the shared toolkit (messaging docs, key-message one-pagers, FAQ and objection handling, launch templates) so other teams stop reinventing product copy. Write and edit the high-stakes pieces yourself: launch announcements, product pages, campaign concepts, executive and partner-facing materials. Work closely with legal and compliance within the advertising and financial-promotion constraints of each channel and jurisdiction, so approved copy is also compliant copy. Track how competitors and the wider crypto and fintech market communicate, and bring back what’s worth noting. What success looks like First month: the calendar exists and is trusted; every product’s messaging is documented in one place; the brief-to-delivery process is running without you being chased. First 3 months: launches ship on schedule with a full channel set as the default, not the exception; message consistency across channels is visibly better; each launch produces a documented result and a next-step recommendation; the first integrated campaign or partnership project beyond our core channels is live or in production. Requirements 4+ years in marketing communications, integrated campaigns, brand communications or product marketing, either in-house at a tech, fintech, marketplace, consumer app or scale-up, or agency-side with comparable clients. Hands-on experience running integrated 360 campaigns at national or regional scale. Proven end-to-end ownership of multi-channel launches: you can walk us through campaigns you ran from brief to results, and say honestly what worked and what didn’t. Solid understanding of how production works: timelines, external contractors, budgets, approvals and rights clearance. Experience coordinating external agencies, creative studios or production houses. Genuine project management ability: prioritisation, dependency tracking, and working to deadlines and budget across teams you don’t manage. The ability to hold a high creative bar while saying no, moving a date, or telling a senior stakeholder their request is out of scope. Comfort with complex products: you enjoy the work of understanding a mechanic properly before writing about it. Data literacy: you read campaign performance and use it to change the next brief. Strong writing and editing in English (C1+). You’ll be assessed on real copy, not on adjectives in a CV. Fluent Russian. A portfolio or case studies of campaigns and projects you’ve led. Would be a plus Both agency and in-house tech experience. Experience with ambassador, celebrity or influencer partnerships, especially long-term contracts with a series of activations. Special projects, brand integrations, sponsorships or out-of-home campaigns. Experience with a rebrand, or building brand or messaging systems from scratch rather than inheriting a finished one. Experience in crypto, Web3, mining, trading, neobanking, payments or investment products. Familiarity with advertising restrictions on financial and crypto products across ad platforms and jurisdictions. Additional languages. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year. Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: Cyprus; Bulgaria; Poland; Russia; Dubai, United Arab Emirates; Georgia Job Description (JD) Job Title Head of Analytics – Global Multi-Product Broker Location Limassol, Cyprus (Hybrid) or Remote (UTC−1 to UTC+4) Reporting To Chief Marketing Officer (CMO) About the Role We are seeking an experienced Head of Analytics to establish and lead our analytics function from the ground up. This is a unique opportunity to define the company's data strategy, build the analytics architecture, and create the foundations for data-driven decision-making across a rapidly growing multi-product brokerage business. Operating across CFDs, cryptocurrency, proprietary trading, and prediction markets, the business has reached significant scale without a centralized analytics function. As the first Head of Analytics, you will have full ownership of building the data ecosystem, defining business metrics, implementing attribution models, and establishing analytics best practices that will shape the organization for years to come. Key Responsibilities Analytics Strategy & Leadership Build and lead the company's first centralized analytics function. Define the long-term analytics vision, roadmap, and operating model. Establish data governance standards, metric definitions, and reporting frameworks. Partner with executive leadership to enable data-driven strategic decisions. Direct and mentor embedded analysts across multiple business functions. Data Infrastructure & Architecture Design and implement the end-to-end analytics technology stack. Select and deploy data warehousing, transformation, visualization, and reporting solutions. Build scalable analytics infrastructure to support multiple financial products. Develop a canonical data model across the organization. Ensure data quality, consistency, accessibility, and governance. Marketing & Attribution Analytics Design and implement multi-touch attribution across: Paid Search Paid Social Affiliate Marketing Mobile Acquisition Partner Programs Build unified customer journey tracking from first interaction through trading activity. Deliver accurate ROI and customer acquisition insights across all marketing channels. Establish standardized marketing performance metrics. Business Intelligence & Performance Reporting Develop real-time executive dashboards and KPI reporting. Create a single source of truth for business-critical metrics. Build reporting frameworks across CFDs, Crypto, Prop Trading, and Prediction Markets. Translate complex analytical findings into actionable business recommendations. Experimentation & Decision Science Establish a company-wide hypothesis testing and experimentation framework. Design and evaluate A/B tests and controlled experiments. Ensure business decisions are supported by statistically sound analysis. Champion a culture of evidence-based decision making. Stakeholder Management Collaborate closely with Marketing, Product, Technology, Operations, and Commercial teams. Resolve cross-functional alignment on data definitions and reporting standards. Present analytical insights to senior leadership and executive stakeholders. Team Building Lead, coach, and develop embedded analysts. Design the future analytics team structure. Recruit and onboard analytics talent aligned with company culture and business goals. Key Deliverables (First 12 Months) Months 1–6 Build the analytics infrastructure and technology stack. Implement event tracking across all customer touchpoints. Deploy centralized data warehouse and transformation pipelines. Launch UUID-based attribution across all marketing channels. Establish data governance framework and documentation. Months 6–9 Develop and implement the organization's canonical data model. Standardize definitions for key business entities and KPIs. Align stakeholders around consistent business metrics. Months 9–12 Deliver real-time KPI dashboards across all business lines. Launch experimentation and hypothesis testing framework. Enable marketing and product teams to make data-driven decisions. Begin scaling the analytics organization through strategic hiring. Requirements Required Qualifications Bachelor's degree in Analytics, Data Science, Computer Science, Mathematics, Statistics, Economics, Engineering, or a related field. Master's degree is advantageous. Experience Required Significant experience in Analytics, Business Intelligence, or Data Leadership roles. Experience building an analytics function from the ground up. Strong background in financial services, brokerage, fintech, cryptocurrency, trading platforms, or similar digital businesses. Demonstrated experience implementing multi-touch attribution models. Proven success designing analytics architecture and selecting technology stacks. Experience leading cross-functional analytics initiatives. Experience managing or mentoring analytics professionals. Technical Skills Data Warehousing ETL/ELT Architecture SQL Python or R Business Intelligence tools (Power BI, Tableau, Looker, etc.) Marketing Attribution Platforms Event Tracking Frameworks Data Modeling Dashboard Development Statistical Analysis Experiment Design (A/B Testing) Data Governance Core Competencies Strategic Thinking Analytical Problem Solving Leadership & Team Development Stakeholder Management Business Acumen Communication & Influencing Skills Decision Making Change Management Project Ownership Innovation Mindset Success Profile The ideal candidate has: Built multi-touch attribution across paid, organic, and partner marketing channels. Designed analytics architecture from a greenfield environment. Experience within CFD, crypto, brokerage, fintech, or adjacent financial services. Successfully aligned stakeholders around standardized data definitions. Driven experimentation and evidence-based decision-making. Demonstrated confidence in challenging assumptions with data. A builder mindset who views the absence of existing infrastructure as an opportunity. Benefits Why Join Us Build the analytics function from the ground up with full ownership. Define the company's data architecture, governance, and reporting standards. Shape the future of analytics across multiple global trading products. Influence executive decision-making at the highest level. Build and lead a high-performing analytics team. Opportunity to make a lasting impact on a fast-growing global organization.

Location: Kraków, Poland; Warsaw, Poland [EN] We're looking for a Associate Technical Director with a strong technical background and production expertise to lead the development of multiple mobile projects for one of our partners. In this role, you will be the key stakeholder for technical execution, collaborating with internal teams and external partners to ensure high-quality standards and production efficiency. You will act as an independent auditor, consultant, and technology owner, reporting directly to the Head of Engineering. This position is an excellent opportunity for a Technical Lead or Project Lead to step into a Director-level role within a well-established environment. [PL] Poszukujemy osoby na stanowisko Zastępcy Dyrektora Technicznego (Associate Technical Director) z silnym zapleczem technicznym i doświadczeniem produkcyjnym, która pokieruje rozwojem wielu projektów mobilnych dla jednego z naszych partnerów. W tej roli będziesz kluczową osobą decyzyjną (key stakeholder) w zakresie realizacji technicznej, współpracując z zespołami wewnętrznymi oraz partnerami zewnętrznymi w celu zapewnienia najwyższych standardów jakości i efektywności produkcji. Będziesz działać jako niezależny audytor, konsultant oraz właściciel technologii (technology owner), raportując bezpośrednio do Head of Engineering. To stanowisko to doskonała okazja dla obecnych Technical Lead'ów lub Project Lead'ów na awans oraz przejście na poziom dyrektorski (Director-level) w stabilnym, dobrze ugruntowanym środowisku. [EN] Responsibilities: Direct technical aspects of development and production, oversee quality management. Promote best practices, technical standards, and the adoption of relevant tools. Identify technical risks early and provide proactive solutions. Define and drive the strategy for core project technology (shared engine, tools, and build system). Mentor Leads and guide Senior Engineers on technology choices, architecture, and design decisions. Make hiring decisions for Senior and Lead candidates. Contribute to the assessment of new project opportunities and bid proposals. Provide necessary support for project kickoffs, including advising on team composition. Initiate knowledge-sharing sessions for software engineers across the department. Represent and promote the Company during customer calls, on-site visits, and industry events. [PL] Obowiązki: Kierowanie rozwojem technicznym i produkcyjnym gier oraz nadzór nad zarządzaniem jakością. Promowanie najlepszych praktyk, standardów technicznych oraz wdrażania odpowiednich narzędzi. Wczesne identyfikowanie ryzyk technicznych i dostarczanie proaktywnych rozwiązań. Definiowanie i realizacja strategii w zakresie kluczowych technologii projektowych (wspólny silnik, narzędzia i systemy budowania wersji/build system). Mentoring Leadów oraz wspieranie Senior Engineerów w podejmowaniu decyzji technologicznych, architektonicznych i projektowych. Podejmowanie decyzji rekrutacyjnych w odniesieniu do kandydatów na stanowiska Senior i Lead. Udział w ocenie nowych możliwości projektowych oraz przygotowywaniu ofert przetargowych (bid proposals). Zapewnianie niezbędnego wsparcia przy startach projektów (kickoffs), w tym doradztwo w kwestii doboru składu zespołu. Inicjowanie sesji wymiany wiedzy (knowledge-sharing) dla inżynierów oprogramowania w całym dziale. Reprezentowanie i promowanie firmy podczas rozmów z klientami, wizyt na miejscu (on-site) oraz wydarzeń branżowych. Requirements [EN] 7+ years of professional software development experience. 2+ years of experience leading an entire game development team of 8+ software engineers. Professional development experience in C++. Proven experience with mobile development, publishing, and platform limitations (hardware, software, and dependencies). Significant development experience in the following domains: UI, Gameplay, Engine). Significant experience fixing low-level issues (memory, multi-threading, obscure crashes). Experience with task planning, estimation, and tracking. Experience mentoring or hiring Senior engineers. Familiarity with Art and Production workflows within game development. Strong organizational and communication skills. Professional fluency in English (spoken and written). Passion for gaming. Would be a plus: Development experience in AAA games. Professional experience with Unreal Engine. Proficiency in Python, C#, Java, or TypeScript. Strong skills in performance and memory optimization. Experience with back-end development. Experience setting up CI/CD tools (e.g., TeamCity, Jenkins). Experience managing VCS branch structure, preferably in Perforce. Experience with Console development and certification (PlayStation, Xbox, Nintendo Switch). Experience working within globally distributed teams. Experience working with external outsourcing partners. Live Service game ownership experience. Product owner mindset. Deep understanding of management methodologies (Scrum, Waterfall). [PL] Wymagania: Ponad 7 lat profesjonalnego doświadczenia w tworzeniu oprogramowania. Ponad 2 lata doświadczenia w zarządzaniu całym zespołem deweloperskim (8+ programistów). Profesjonalne doświadczenie w programowaniu w C++. Udokumentowane doświadczenie w tworzeniu, wydawaniu i wydawaniu gier mobilnych oraz znajomość ograniczeń platformowych (sprzęt, oprogramowanie i zależności). Znaczące doświadczenie programistyczne w obszarach: UI, Gameplay, Engine (silnik gry). Znaczące doświadczenie w rozwiązywaniu problemów niskopoziomowych (pamięć, wielowątkowość, nietypowe awarie/crashe). Doświadczenie w planowaniu, szacowaniu (estymacji) i śledzeniu postępu zadań. Doświadczenie w mentoringu oraz rekrutacji starszych programistów (Senior Engineers). Znajomość procesów roboczych (workflows) w obszarach grafiki (Art) i produkcji gier. Bardzo dobre umiejętności organizacyjne i komunikacyjne. Biegła znajomość języka angielskiego w mowie i pismie. Pasja do gier wideo. Mile widziane: Doświadczenie w tworzeniu gier klasy AAA. Profesjonalne doświadczenie w pracy z Unreal Engine. Biegła znajomość Python, C#, Java lub TypeScript. Zaawansowane umiejętności w zakresie optymalizacji wydajności i wykorzystania pamięci. Doświadczenie w tworzeniu rozwiązań backendowych. Doświadczenie w konfiguracji narzędzi CI/CD (np. TeamCity, Jenkins). Doświadczenie w zarządzaniu strukturą gałęzi w systemach kontroli wersji (VCS), preferowanie Perforce. Doświadczenie w tworzeniu gier na konsole oraz znajomość procesu certyfikacji (PlayStation, Xbox, Nintendo Switch). Doświadczenie w pracy w zespołach rozproszonych globalnie. Doświadczenie we współpracy z zewnętrznymi partnerami outsourcingowymi. Doświadczenie w zarządzaniu cyklem życia gier typu Live Service. Nastawienie typu Product Owner . Głębokie rozumienie metodologii zarządzania projektami (Scrum, Waterfall). Benefits [EN] Cooperating with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events [PL] Kooperacja w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych

Location: Yerevan, Armenia We're looking for a Associate Technical Director with a strong technical background and production expertise to lead the development of multiple mobile projects for one of our partners. In this role, you will be the key stakeholder for technical execution, collaborating with internal teams and external partners to ensure high-quality standards and production efficiency. You will act as an independent auditor, consultant, and technology owner, reporting directly to the Head of Engineering. This position is an excellent opportunity for a Technical Lead or Project Lead to step into a Director-level role within a well-established environment. Responsibilities: Direct technical aspects of development and production, oversee quality management. Promote best practices, technical standards, and the adoption of relevant tools. Identify technical risks early and provide proactive solutions. Define and drive the strategy for core project technology (shared engine, tools, and build system). Mentor Leads and guide Senior Engineers on technology choices, architecture, and design decisions. Make hiring decisions for Senior and Lead candidates. Contribute to the assessment of new project opportunities and bid proposals. Provide necessary support for project kickoffs, including advising on team composition. Initiate knowledge-sharing sessions for software engineers across the department. Represent and promote the Company during customer calls, on-site visits, and industry events. Requirements 7+ years of professional software development experience. 2+ years of experience leading an entire game development team of 8+ software engineers. Professional development experience in C++. Proven experience with mobile development, publishing, and platform limitations (hardware, software, and dependencies). Significant development experience in the following domains: UI, Gameplay, Engine). Significant experience fixing low-level issues (memory, multi-threading, obscure crashes). Experience with task planning, estimation, and tracking. Experience mentoring or hiring Senior engineers. Familiarity with Art and Production workflows within game development. Strong organizational and communication skills. Professional fluency in English (spoken and written). Passion for gaming. Would be a plus: Development experience in AAA games. Professional experience with Unreal Engine. Proficiency in Python, C#, Java, or TypeScript. Strong skills in performance and memory optimization. Experience with back-end development. Experience setting up CI/CD tools (e.g., TeamCity, Jenkins). Experience managing VCS branch structure, preferably in Perforce. Experience with Console development and certification (PlayStation, Xbox, Nintendo Switch). Experience working within globally distributed teams. Experience working with external outsourcing partners. Live Service game ownership experience. Product owner mindset. Deep understanding of management methodologies (Scrum, Waterfall). Benefits Cooperating with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. Sierra’s Applied Research team advances the quality, speed, and cost efficiency of the models powering our agents across a wide range of tasks. Our work spans post-training open-weight models for specialized capabilities and pioneering new approaches to voice AI, turning research breakthroughs into reliable production systems. WHAT YOU’LL DO - Tackle unsolved applied AI and ML problems. Pushing the boundaries of post-training, voice AI, and long-horizon task execution, building agents that can reason, adapt, and reliably carry out complex tasks for customers. - Determine when to build specialized models and when to use externally provided frontier intelligence, balancing quality, speed, and cost to deliver customer value. - Turn ambiguous product and customer problems into well-framed machine learning problems. - Develop, fine-tune, evaluate, and deploy models that improve Sierra’s customer-facing AI agents. - Advance our post-training work, from supervised fine-tuning toward reinforcement learning and long-horizon optimization. - Build rigorous evaluations that connect model performance to real-world agent quality. - Work with large-scale, proprietary datasets spanning text and audio interactions. - Collaborate across Sierra while taking ideas from experimentation through production deployment and customer impact. WHAT YOU’LL BRING - Strong experience building and deploying production machine learning and AI systems. We welcome backgrounds across applied ML, including search, ranking, recommendations, advertising, language, and speech. - Excellent judgment in framing product problems as ML tasks and selecting the simplest & most effective approach. - Experience working deeply with data, experimentation, evaluation, and model iteration. - A practical, evidence-driven approach to ML, with strong judgement around when a problem calls for modeling and when a simpler solution will deliver the best outcome. - The ability to operate with high agency and work across the stack when needed to deliver an outcome. - Alignment with Sierra’s values, including Craftsmanship, Customer Obsession, and Competitive Intensity. - A degree in computer science, machine learning, or a related field, or equivalent professional experience. EVEN BETTER… - Experience with supervised fine-tuning or reinforcement learning. - Experience in search, ranking, recommendations, or advertising systems. - Experience training and deploying language, speech, or multimodal models. - Experience designing model evaluations tied to real-world product outcomes. - Experience working with large-scale consumer datasets or high-volume ML products. - Contributions to applied ML research or benchmarks. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE ROLE Sierra’s AI agents depend on foundation models to reason and act in real time. The Inference team builds the systems that make those models fast, reliable, and efficient at scale. As a Software Engineer on Inference, you’ll help define Sierra’s inference architecture across both self-hosted models and third-party inference providers. You’ll work on the systems responsible for serving and routing inference, managing capacity and quota, and optimizing for latency, reliability, and cost. This is a systems-first role at the intersection of distributed infrastructure and AI. You don’t need to be an ML researcher—we’re looking for engineers who love complex systems problems and are excited to apply that expertise to one of the fastest-moving areas of AI infrastructure. WHAT YOU'LL DO - Partner with frontier labs and providers. At our scale, we rely on frontier labs, and inference providers to supply capacity, training and inference infrastructure. - Shape Sierra’s inference architecture. Design how inference traffic flows across models, infrastructure, and providers, including new serving and proxy layers as Sierra scales. - Build for low latency and high reliability. Develop systems for routing, failover, capacity management, and quota that keep inference performant and available across large-scale production workloads. - Build and operate self-hosted inference. Run models on GPU infrastructure, from building containers and operating inference engines to managing the underlying compute capacity. - Optimize inference performance. Work with the Applied Research team on techniques such as speculative decoding and serving-engine optimizations that improve latency, throughput, and cost. - Build across a hybrid inference stack. Work with both Sierra-managed infrastructure and leading inference platforms, making architectural decisions about where and how workloads should run. - Push the serving stack forward. Work closely with inference providers to tune engines and infrastructure for Sierra’s workloads. - Support the broader model lifecycle. Contribute to infrastructure that enables post-training while partnering closely with our Models and Agent Runtime teams. WHAT YOU'LL BRING - Deep systems thinking and strong distributed systems fundamentals. - Experience designing, building, and operating large-scale production systems. - Strong judgment around tradeoffs involving latency, reliability, capacity, and cost. - Experience taking ownership of complex infrastructure from architecture through production operation. - Excitement about applying systems expertise to AI infrastructure and learning quickly as the underlying technology evolves. EVEN BETTER - Experience with ML infrastructure, MLOps, or production inference systems. - Experience serving LLMs or other large models at scale. - Experience operating self-hosted inference and GPU infrastructure. - Familiarity with inference frameworks such as vLLM or SGLang. - Experience with post-training infrastructure or inference-performance optimization. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for distributed systems engineers and product-minded generalists to build the distributed runtime that powers large-scale LLM inference on Baseten. Our inference platform empowers customers to deploy and operate cutting-edge models with industry-leading performance, scalability, and reliability. It also powers Model APIs, our hosted endpoints for the latest open-source models. You'll work across the stack, from the developer experience customers use to deploy models, through the libraries behind features like tool calling and reasoning, down to the systems that orchestrate deployments on Kubernetes and route traffic efficiently. Your job is to make sure every model on our platform is fast, reliable, and cost-efficient. You'll join a small, high-impact team at the intersection of distributed systems, model performance, infrastructure, and product, helping define how developers use AI models at scale. This role is ideal for engineers who enjoy owning systems in production, solving hard integration problems, and making complex infrastructure simple and reliable for users.   EXAMPLE INITIATIVES You'll get to work on these types of projects on our Inference Platform: - The Baseten Inference Stack at NVIDIA Dynamo Day https://www.baseten.co/blog/nvidia-dynamo-day-baseten-inference-stack/ - 2x faster inference with KV cache-aware routing https://www.baseten.co/blog/how-baseten-achieved-2x-faster-inference-with-nvidia-dynamo/ - How Baseten multi-cloud capacity management (MCM) unifies deployments https://www.baseten.co/blog/how-baseten-multi-cloud-capacity-management-mcm-powers-cloud-self-hosted-and-hybr/#comparing-deployment-options-cloud-vs-self-hosted-vs-hybrid RESPONSIBILITIES - Build the infrastructure and orchestration systems that deploy and run large-scale distributed LLM inference, including routing, autoscaling, scheduling, and runtime management. - Design, build, and operate Model APIs, with a focus on advanced inference capabilities: structured outputs (JSON mode, grammar-constrained generation), tool/function calling, and multimodal serving. - Implement platform fundamentals such as API versioning, validation, usage metering, quotas, and authentication. - Instrument deep observability (metrics, traces, logs) and build repeatable benchmarks for speed, reliability, and quality. Help set best practices for testing, release automation, and operational excellence. - Debug and harden complex production systems spanning Kubernetes, distributed runtimes, networking, and GPU workloads to improve reliability and scalability. - Partner with Inference Performance engineers and other teams to make new optimizations broadly available to customers and easy to configure. - Own projects end to end, from architecture through deployment, monitoring, and iteration on customer feedback. Along the way, make thoughtful tradeoffs between performance, reliability, operational simplicity, and developer experience.   REQUIREMENTS - Bachelor's, Master's, or Ph.D. in Computer Science, Engineering, or a related field, or equivalent practical experience. - 3+ years building and operating distributed systems, backend infrastructure, or large-scale APIs where reliability, latency, and scale are first-class concerns. - A proven track record of owning low-latency, reliable backend services, including rate limiting, auth, quotas, metering, and migrations. - Infrastructure instincts with a feel for performance: profiling, tracing, capacity planning, and SLO management. - Comfort debugging performance and reliability issues across multiple layers of the stack, from application behavior down to runtime and infrastructure internals. - A strong sense of developer experience. You think about how systems are used, not just how they work. - Eagerness to learn new languages, frameworks, and systems, and a real interest in inference engineering. Prior ML or LLM experience isn't required, though experience with model serving or inference systems is a plus. - Excellent written communication and collaboration skills, including writing clear design docs and working across functions.   NICE TO HAVE - Experience with or contributions to LLM inference engines and frameworks such as vLLM, SGLang, TensorRT-LLM, TGI, or Dynamo. - Deep Kubernetes experience, including operators and custom resources, plus familiarity with service meshes or API gateways. - Experience with distributed scheduling, autoscaling, or service orchestration. - Experience operating GPU workloads in production. - A background in developer-facing infrastructure or APIs, or contributions to open-source infrastructure or ML systems. - Familiarity with observability tooling, CI/CD systems, or release automation. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for inference performance engineers who want to make the world's most demanding AI workloads run faster and more efficiently. You'll work across the stack, from the inference engine and runtime through scheduling, serving, and routing. Along the way you'll apply techniques like prefill/decode disaggregation, speculative decoding, and KV-cache management. You'll reason from first principles about where time and memory go, find what's holding performance back, and close the gap. Your work directly impacts how fast our customers' models run and how efficiently we serve them. This role is ideal for someone who thrives in a fast-paced startup environment and is eager to make significant contributions to the exciting field of LLM inference.   EXAMPLE INITIATIVES You'll get to work on these types of projects as an Inference Performance engineer: - Agentic Kernels in Production https://www.baseten.co/blog/agentic-kernels-in-production/ - How we built the new fastest API for GLM-5.2 https://www.baseten.co/blog/how-we-built-the-new-fastest-api-for-glm-52/ - Live draft model training for speculative decoding https://www.baseten.co/blog/live-draft-model-training-for-speculative-decoding/#eliminating-traditional-bottlenecks - Making Kimi K3 Tokenization 18x faster https://www.baseten.co/blog/making-kimi-k3-tokenization-18x-faster-for-million-token-agentic-workloads/ - The Baseten Inference Stack https://www.baseten.co/resources/guide/the-baseten-inference-stack/ - Driving model performance optimization https://www.baseten.co/blog/driving-model-performance-optimization-2024-highlights/ RESPONSIBILITIES - Implement and productionize cutting-edge inference techniques, working deep in runtime internals. That includes quantization, speculative decoding, KV-cache reuse, chunked prefill, LoRA, guided generation for structured outputs, and custom scheduling and routing algorithms. - Profile and optimize inference end to end, from kernel launch overhead and memory layout up to request scheduling, prefill/decode disaggregation, and cache-aware routing. Run cross-layer investigations, such as tracing a tail-latency regression from request timing through routing and batching down to a kernel. - Turn performance into cost savings. Improve tokens per GPU-hour, raise utilization, and give customers and internal teams clear latency/throughput/cost tradeoffs. - Bring up and tune new model architectures on new hardware quickly, often in the same week they're released. - Build benchmarking frameworks that measure real-world performance across model architectures, batch sizes, sequence lengths, and hardware configurations. - Contribute upstream to open-source inference engines (vLLM, SGLang, TensorRT-LLM), and partner closely with model, infrastructure, and customer-facing teams to ship wins.   REQUIREMENTS - Bachelor's, Master's, or Ph.D. degree in Computer Science, Engineering, Mathematics, or related field. - Experience with one or more general-purpose programming languages, such as Python or C++. - Familiarity with LLM optimization techniques (e.g., quantization, speculative decoding, continuous batching). - Strong familiarity with ML libraries, especially PyTorch, TensorRT, or TensorRT-LLM. - Demonstrated interest and experience in LLMs. - Deep understanding of GPU architecture.   NICE TO HAVE - Proficiency in enhancing the performance of software systems, particularly in the context of large language models (LLMs) - Contributed to vLLM, SGLang, TensorRT-LLM, or another inference engine. - Worked on large-scale distributed serving: autoscaling, load balancing, multi-region or multi-cloud capacity. - Written or optimized GPU kernels (CUDA, Triton, CUTLASS, or similar) - Worked on quantization (FP8/FP4, AWQ, GPTQ) or speculative decoding in production. - Deep understanding of software engineering principles and a proven track record of developing and deploying AI/ML inference solutions. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Frontier AI is on track to be among the most consequential and most adversarially-targeted technology in the world. The capability curve is steep, the adversaries who want these systems are extremely well-resourced, and the security bar this will eventually require is well beyond where the industry operates today. Incremental hardening alone is not going to close that gap, so we need breakthroughs and a group of people to go find them. Security Labs is that team. We run a portfolio of high-risk, high-expected-value security projects: the work that seems impractical until someone optimistic and stubborn enough actually tries it. Projects run on the order of weeks rather than quarters, and each one is either handed off to the Anthropic team that will own it in production or wound down with a writeup of what we learned. We expect a meaningful fraction of our bets not to land. This team is intentionally scrappy and ambitious. We're intentionally iterating fast on high-risk research bets and we expect a meaningful fraction not to land. If a 30% project success rate sounds uncomfortable, or uncharted and chaotic territory isn’t both frightening and exciting, this probably isn't the right fit. There are other places in Anthropic Security doing important work with more structure, less risk, and more certain paths to positive outcomes. The questions we're trying to answer include: Can our core research workflows survive extreme isolation? Can we replace trust with cryptographic guarantees? Can the models themselves become our most effective security control? What would it actually take to defend against a tier-1 state adversary, and how much of that can we build now? Who we're looking for. We're hiring generalists with rare depth. You're a strong software engineer as a baseline, and on top of that you've gone deep in at least one area most engineers don't get near: firmware or hardware security, applied cryptography, OS / kernel / hypervisor internals, formal methods, reverse engineering, or high-assurance and cross-domain systems. You've built things under your own direction, you're comfortable jumping layers when the problem demands it, and you'd rather take a swing at something that might not work than ship the safe incremental thing. You think the trajectory of AI matters a great deal, you're not comfortable with how the security side of it is going by default, and you'd rather be on the inside building the answer than watching from outside. Current Project Areas The portfolio changes as we learn. The kinds of bets currently in flight or queued: Standing up a prototype high-assurance research cluster: running real Anthropic training and research workloads under extreme isolation and physical security controls, and finding out exactly where productivity breaks and what we'd need to invent to get it back Provable inference: cryptographic verification (zero-knowledge proofs, attestation chains) that a given output came from a specific model running specific code, replacing "trust us" with math Build hypervisor-isolated microVM workload isolation across the fleet Compiling an ML kernel through a formally verified pipeline where every lowering step carries a machine-checked proof of equivalence, making compilation-layer sabotage mathematically detectable Regenerating clusters: automation that spins up a purpose-built cell, runs a workload, and tears the whole thing down on a TTL measured in hours, so attacker persistence has an expiry date Using Claude itself to drive security work end to end: threat modeling new compute platforms, rewriting critical services to zero external dependencies, running the test equipment that validates what hardware datasheets claim Part of your job is deciding what comes next. We hire people we trust to pick good bets, and project selection is owned by the engineers doing the work. Key responsibilities Own Security Labs projects end to end. You'll scope the bet, build the prototype, run it against real workloads, and bring it to either a hand-off or a documented exit Stand up novel security infrastructure fast (isolated clusters, attestation chains, hypervisor and runtime work, verification tooling) optimizing for what we learn rather than for permanence Find the receiving team early, bring them along while you build, and hand them something they actually want to own Work embedded with research and infrastructure teams (Pretraining, RL, Inference, Compute) to test whether their workflows survive what you're proposing, and document precisely where they don't Turn experimental results into short writeups that shape Anthropic's long-term security architecture, and into costed contingency plans we could execute on short notice Help pick the next round of bets and influence the industry to get better along the way Minimum qualifications Genuinely care about where AI is heading and want to work on the security problems that determine whether it goes well. This is the most important thing on this list Have real depth in at least one area most software engineers don't touch (e.g. firmware or hardware security, applied cryptography, OS / kernel / hypervisor internals, formal methods and verification, reverse engineering and exploit development, or high-assurance / cross-domain systems) Have built and shipped things under your own direction. Maybe you founded a company or research group, maintained an open-source project other people depend on, or shipped research that changed how people in your field work. We weight this far more than where you've worked or for how long Have a track record of choosing the problem yourself and seeing it through, rather than only executing a plan someone else handed you Are comfortable jumping between domains and layers of the stack when the problem calls for it, and have actually done so Have run prototypes or experiments where the goal was answering a hard question rather than shipping a permanent system, including ones that didn't pan out Write clearly enough to turn weeks of work into a couple of pages someone can act on Change your mind when the evidence says to, and are fine being the least-expert person in a room full of specialists Care about defense. Plenty of folks here come from offense and that background is valuable, but what you actually want to spend your time on now is making systems hold up Are a strong programmer (Python plus at least one of Rust, Go, or C/C++) and can stand up real infrastructure without that being the interesting part of your week Preferred qualifications Experience inside airgapped or high-side environments (classified networks, cross-domain solutions, ICS/SCADA, financial trading infrastructure) and the operational realities of working in them A background in offensive security, red teaming, or vulnerability research, with calibrated intuitions for which threats actually matter Familiarity with ML infrastructure (training pipelines, distributed schedulers, inference serving, accelerator hardware) sufficient for grounded conversations with researchers about what their workloads actually need A history of working in environments built around rapid iteration rather than rigid change control: startups, applied research groups, independent consulting, small security shops The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ The Products Team at Docker is looking for a Principal Product Manager to lead components of Docker Sandboxes. You will own and drive this strategic product area from high-level concept design through delivery, adoption, and operation. You will help shape how developers and AI agents use fast, secure, isolated environments across local and cloud workflows. You will work closely with developers inside and outside of Docker, our customers, and our partners to expand our open ecosystem offering and provide value. As the company and ecosystem grow, you will help foster teams eager to continuously build, measure, and learn. To thrive in this role, you will need experience working with developers, deep technical fluency in systems and developer infrastructure, and prior experience as a software engineer. You will need to understand containers, sandboxes/microVMs, virtualization technologies, hypervisors, the software development lifecycle, and how untrusted or agent-generated code can be safely executed and orchestrated. You will need a relentless drive to try new things and an eye for detail. Your long-term success will depend on your ability to own the product roadmap, earn the trust of the developer community, and scale reliable services. Most importantly, you will need to be comfortable taking ownership of big objectives with big goals, working with a cross-functional team, and maintaining a bias for action. RESPONSIBILITIES - You own Docker Sandboxes, its long-term vision, roadmap, revenue, adoption, and results. - You believe in and can succinctly articulate our customers, their workflows, and their pain points. You empathize with the world they live in and the security, performance, compatibility, and cost constraints they work through. - You will engage deeply with developers building AI agents, coding environments, CI and testing systems, and other workloads that require secure, isolated execution, finding solutions for today while optimizing for tomorrow's vision. - You enjoy building infrastructure products that are easy to adopt and use. You will turn complex tradeoffs across isolation, startup time, performance, density, networking, storage, and cost into simple product experiences. - You are comfortable with ambiguity and will guide product definition, feature prioritization, and scope in concert with engineering, design, security, operations, and go-to-market teams. - You are a fan of iterative development, working with customers and cross-functional teams to hypothesize, measure adoption and impact, learn from releases, and continually improve the roadmap. QUALIFICATIONS - You have deep empathy for the needs of developers and are obsessed with talking to your users. - You have prior professional experience as a software engineer, ideally in systems, infrastructure, platform engineering, developer tools, or cloud. - You have strong technical familiarity with sandboxes/microVMs, containers, virtualization technologies, and hypervisors, including the isolation and security boundaries each provides. - You understand the building blocks of modern developer infrastructure, including Linux, container runtimes, orchestration, networking, storage, APIs, and cloud services. - You have experience designing, building, or operating systems that execute customer-provided, untrusted, or agent-generated code at scale. - You are comfortable interacting with a command-line interface and discussing APIs, SDKs, and technical architecture with engineers and developers. - You have experience building B2B or SaaS products, or a background in public cloud and developer infrastructure. - You understand software supply chain and software security concerns, including multi-tenant isolation, identity, secrets management, observability, and reliability. - You can break down complex technical problems into small, releasable, user-valuable features. - You can explain complex ideas simply and communicate effectively in writing, verbally, and visually across diverse stakeholders. - You can analyze qualitative and quantitative data to inform decisions, define success metrics, and prioritize investments. - You have a collaborative approach, experience running products from greenfield to scale, and the ability to work with fast-moving, distributed, cross-functional teams. You are a doer as well as a strategist; we are small and need all hands on deck. WHAT TO EXPECT FIRST 30 DAYS - Get to know Docker: our vision, mission, and values. - Understand the Docker Sandboxes team's mission, product strategy, and technical architecture. - Meet the team along with peers across the business unit and company. - Work closely with designers, researchers, engineers, security partners, and customers to understand user needs and current pain points. - Work with your manager and team to review and create quarterly goals. - Understand the product roadmap, key technical and business tradeoffs, and the data available to make data-driven decisions. FIRST 90 DAYS - Understand the company's and business unit's product vision and how Docker Sandboxes contributes to it. - Provide clarity on product vision, target users, priority use cases, and how the team contributes to the overall success of Docker. - Develop a deep understanding of our developers and customers, how they use isolated environments, and why they choose Docker. - Shape the team roadmap and product strategy in close collaboration with design, engineering, security, and go-to-market peers. - Lead the definition of team OKRs and success metrics for the quarter, and provide clear progress reports. ONE YEAR OUTLOOK - Lead product initiatives across cross-functional teams that make secure, isolated execution simple and valuable for developers and AI agents. - Drive the long-term direction of Docker Sandboxes, including improvements to adoption, ecosystem integration, reliability, scale, unit economics, and ARR. Docker does not offer visa sponsorship for this role. Compensation & Equity Canada CA$255,500 - CA$365,000 + equity United States: $280,000 – $300,000 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. By combining advanced sensing, data science, and technology designed for continuous wear, WHOOP delivers insights that help members better understand and improve their health and performance. WHOOP is looking for a Senior Sensor Intelligence Engineer to join our Embedded Controls team within Sensor Intelligence and help shape the sensing capabilities across current and future WHOOP devices. Sitting at the intersection of signal processing, machine learning, embedded systems, and sensor technology, you will develop algorithms that interpret real-world sensor signals and intelligently control how sensors operate on-device. You will work across the sensing stack from understanding sensor physics and signal characteristics through algorithm development and embedded deployment to enable increasingly sophisticated sensing capabilities while meeting the power, compute, memory, and reliability constraints of a continuously worn device. RESPONSIBILITIES: - Develop signal-processing and machine-learning algorithms that interpret physiological, motion, and other wearable sensor signals, including applications such as activity and state detection, wear detection, signal-quality assessment, and device-state estimation - Design intelligent embedded control strategies that dynamically configure sensor behavior based on signal quality, device state, user context, system requirements, and power constraints - Characterize new and existing sensors by understanding signal behavior, noise sources, artifacts, dynamic range, sampling requirements, calibration, operating modes, and the impact of analog and acquisition architectures - Prototype algorithms and sensing strategies using tools such as Python or MATLAB, then partner with Firmware Engineering to translate them into robust, computationally efficient implementations suitable for resource-constrained embedded systems - Partner closely with Firmware, Electrical Engineering, Data Science, Hardware, and broader Sensor Intelligence teams to bring up new sensing modalities, debug issues across the sensing stack, and inform sensing architectures for future WHOOP products - Develop experiments, analysis frameworks, and validation methodologies to evaluate sensor and algorithm performance across users and real-world conditions, optimizing solutions for accuracy, robustness, latency, memory, compute, and power QUALIFICATIONS: - BS, MS, or PhD in Electrical Engineering, Computer Engineering, Biomedical Engineering, Computer Science, Applied Physics, or a related technical field, or equivalent practical experience - Strong foundation in digital signal processing and time-series analysis, with experience applying techniques such as filtering, spectral analysis, sampling theory, noise reduction, and feature extraction to real-world sensor data - Experience developing signal-processing and/or machine-learning algorithms for noisy, artifact-prone sensor data and taking algorithms beyond offline analysis toward real-time, embedded, or production implementation - Strong proficiency in Python, MATLAB, or similar algorithm-development environments, with working knowledge of C/C++ and embedded-system considerations such as timing, memory, compute, and hardware interfaces - Working knowledge of sensor and electrical systems, including concepts such as ADCs, analog front ends, sampling, digital interfaces, noise, calibration, and signal acquisition - Ability to investigate and solve ambiguous engineering problems across algorithm, firmware, sensor, and electrical boundaries using strong experimental and analytical methods - Experience with wearable, physiological, optical, impedance, motion, multimodal, or related sensor systems is valued; experience with embedded inference, sensor fusion, fixed-point processing, quantization, low-power sensing, or microcontroller deployment is a plus - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-Verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the team Secure Frameworks is the team in Anthropic's Security Engineering org that builds shared security libraries and frameworks the rest of the company builds on. We collaborate closely with teams and leaders across Anthropic to own critical security foundations, including workload identity and authorization, cryptographic frameworks, and the centralized access proxy that  secures traffic to internal applications. Our mission is to make the secure thing easy and the easy thing secure by helping Anthropic engineers get secure behaviour by default and preventing entire classes of vulnerabilities through careful design. We own what we ship, help customers adopt better security practices and at times we work embedded directly in research, infrastructure or product teams. About the role You will design, build and run security foundations used across Anthropic's fleet, from threat model through production, on-call and adoption. Much of the work is greenfield: our infrastructure is growing quickly and the timelines are compressed, so you will help define the architecture rather than inherit it. Depending on your strengths you will focus on one or two of the areas below and contribute across the rest. Build critical security foundations including cryptographic frameworks, mTLS infrastructure, secure serialization, and authorization systems, designed to prevent entire classes of vulnerabilities Partner with product, research, infrastructure, and other security teams to ensure frameworks integrate smoothly with lower-layer security controls Scope, design and build security services and libraries end-to-end, maintain them in production, and drive through ambiguous technical problems with minimal oversight Build and operate the zero-trust access gateway that fronts Anthropic's internal services Design and roll out authorization frameworks so services enforce least privilege consistently instead of each inventing its own access controls Own cryptographic frameworks and libraries Mentor engineers, contribute to hiring, and grow security engineering culture across Anthropic Minimum qualifications 8+ years of software engineering experience building security-relevant systems in production, including leading complex initiatives independently Strong programming skills in Go, Rust or Python Deep understanding of authentication and authorization systems: OAuth 2.0 / OIDC, JWTs, service-to-service auth, policy-based access control Hands-on experience with PKI, X.509, mTLS and workload identity Working knowledge of applied cryptography: choosing and composing primitives correctly, key management, and the ways libraries fail in practice Experience shipping and operating high-reliability services on Kubernetes across cloud and on-prem environments, including being on call for them A track record of bringing clarity and ownership to ambiguous technical problems and driving them to resolution across teams A strong sense of developer experience Clear communication across all levels of the organization Passion for AI safety and the role security engineering plays in building trustworthy AI systems Preferred qualifications Built security frameworks or libraries adopted across an engineering organization, and done the work to drive that adoption Built or operated a zero-trust / BeyondCorp-style access gateway or identity-aware proxy Migrated a fleet to mTLS at scale, including certificate issuance and staged enforcement Maintained or contributed to open-source cryptographic libraries Designed authorization systems using policy languages or relationship-based models Familiarity with ML infrastructure (training, inference serving) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $32,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE We're looking for a Security Engineer with deep incident response experience to help defend Replit, a fast-moving, cloud-native AI vibe-coding platform. You'll be the person who takes charge when something goes wrong. You'll lead investigations from first signal to root cause, coordinate containment across Security, SRE, and Engineering, and keep stakeholders informed while the incident is moving fast. This isn't a pure responder role. We want a well-rounded security engineer who has run real incidents and wants to make the next one faster. You'll write the scripts, automations, and tooling that take manual work out of triage, evidence collection, and containment. You'll also turn lessons from each incident into better detections, playbooks, and platform hardening.   RESPONSIBILITIES Incident Response - Serve as incident commander or technical lead for security incidents, from detection and triage through containment, eradication, recovery, and post-incident review. - Coordinate response across Security, SRE, Engineering, Legal, and leadership. Drive decisions under pressure and keep a clear record of actions taken. - Communicate incident status, impact, and risk clearly to technical and executive audiences. - Participate in and help shape the security on-call rotation. Investigation & Forensics - Investigate suspicious activity across cloud infrastructure, containers, identity systems, and application layers using SIEM, Cloud Logging, telemetry, and host and container artifacts. - Determine scope, root cause, attacker behavior, and blast radius for confirmed incidents. - Quickly assess whether emerging threats (0-days, active exploitation campaigns, bug bounty findings, customer reports) apply to Replit, and whether we're already affected. IR Automation & Tooling - Build scripts, automations, and tools (Python, Go, Bash, or directly on Replit) that speed up response, such as automated enrichment, evidence collection, credential and session revocation, workload isolation, and alert triage. - Develop and maintain response playbooks and runbooks, and automate them where possible. - Integrate response workflows with SIEM, SOAR, ticketing, and chat tooling to cut time-to-contain. Detection & Continuous Improvement - Turn incident findings into new or improved detections, logging coverage, and visibility. - Lead blameless post-incident reviews and drive remediation items to completion. - Run tabletop exercises and simulations to test readiness and find gaps.   REQUIRED SKILLS & EXPERIENCE - Proven experience leading or serving as technical lead on security incidents in a cloud or SaaS environment. - Strong hands-on investigation skills with SIEM, cloud audit logs, and log-based analysis. Comfortable working through large datasets under time pressure. - Proficiency writing production-quality scripts or tools in Python, Go, or Bash for investigation and automation. - Solid knowledge of cloud architecture and security, especially Google Cloud Platform (IAM, audit logging, GKE, networking). - Working knowledge of Kubernetes and containers, including how to investigate and contain compromised workloads. - Understanding of identity systems, SaaS architectures, and common cloud attack paths (credential theft, privilege escalation, supply chain, token abuse). - Familiarity with software engineering fundamentals, CI/CD pipelines, and package ecosystems, so you can work effectively with Engineering on code-level fixes. - Understanding of IR frameworks and lifecycle (for example NIST 800-61), plus the vulnerability lifecycle and exploitability analysis.   PREFERRED QUALIFICATIONS - Experience building or operating SOAR or other response automation platforms. - Digital forensics experience with cloud, Linux hosts, or containers. - Experience with threat intelligence, threat hunting, or security research. - Experience with bug bounty programs or coordinated vulnerability disclosure. - Familiarity with detection-as-code practices and writing detection rules. - Experience in fast-paced, cloud-native, or AI/ML-driven environments. - Relevant certifications (such as GCIH, GCFA, GCFR), or equivalent hands-on experience. WHAT WE VALUE - Curiosity & initiative: Strong desire to understand attacker behaviors, emerging threats, and how they apply to real-world systems. - Speed & analytical rigor: Ability to quickly assess high-risk vulnerabilities with clear, evidence-based reasoning. - Collaboration: Comfort working across cross-functional teams spanning Security, SRE, Engineering, and Infrastructure. - Clear communication: Ability to explain findings, risks, and mitigation strategies to stakeholders at all levels. - Ownership mindset: Takes initiative to drive investigations, improvements, and remediations to completion. - Continuous learning: Passion for staying up to date on new vulnerabilities, exploit trends, and cloud-native security best practices. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Ireland; United Kingdom Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for a Senior Technical Account Manager - Customer Success (EMEA) to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.   Senior TAMs at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.   Senior TAMs at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: - Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success. - Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities. - Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights. - Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact. CORE RESPONSIBILITIES Senior TAMs at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.   - New Customer Onboarding - Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support. - Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations. - Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management. - Account Health Management - Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement. - Build and execute adoption plans and account reviews to maintain or improve health. - Identify risks early and build recovery plans in partnership with the account team. - Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform. - Workflow Mapping (IER Framework) - Conduct Intake → Execution → Reporting (IER) cycles for key workflows. - Lead discovery sessions to map current-state vs. future-state processes. - Recommend optimizations and create workflow templates to scale across teams. - AI Enablement & Agent Deployment - Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases. - Partner with customers to define and deliver new AI automations that align with business KPIs. - Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams. - Track and report AI usage and credit consumption against plan. - Customer Success & Expansion - Serve as the technical partner to assigned accounts, connecting adoption to business value. - Generate qualified leads through data-driven insights and AI usage analysis. - Drive cross-functional alignment to position renewals, expansions, and AI upsells. - Cross-Functional Collaboration - Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support. - Partner with account teams to maintain alignment between delivery and success.   CORE SKILLS & COMPETENCIES - Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions. - AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans. - Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp. - Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans. - Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations. - Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity. - Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes. - Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results. #LI-SO1 #LI-remote Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This is an overnight shift role with working hours of 12:00am - 7:00am EST. As a Support Engineer on our U.S. Government Support Engineering team, you operate at the critical intersection of Support and Engineering, enabling public sector organizations and United States government agencies to run GitLab in some of the most secure and constrained environments in the world. Your work directly supports national security missions, including customers operating within FedRAMP-authorized, air-gapped, and classified or semi-classified environments where traditional troubleshooting approaches are not always possible. In this role, you will engage deeply with GitLab through the command line; analyzing logs, system behavior, and application performance with strong Linux fundamentals and an understanding of how GitLab’s components interact end-to-end. You may partner with Product and Engineering to reproduce and document edge-case defects using sanitized or redacted data, or contribute directly to the product by opening merge requests that resolve customer-impacting issues. Beyond resolving individual cases, you’ll help strengthen GitLab by improving documentation, support workflows, and institutional knowledge, ensuring that lessons learned in highly regulated environments benefit the broader platform; all while working in a fully remote, highly collaborative environment built on trust, autonomy, and shared ownership. Some examples of our projects: A tool to quickly analyze strace output A solution to capture the state of a customer’s server for easier troubleshooting A functionality to ChatOps to make it easier to identify user accounts on GitLab.com What you’ll do Collaborate closely with public sector customers, including U.S. government agencies, the Department of War, and Intelligence Community organizations, to diagnose, troubleshoot, and resolve complex issues in GitLab deployments operating under strict security, compliance, and operational constraints. Perform deep, hands-on technical investigations using Linux command-line tooling and GitLab internals to analyze logs, system performance, and application behavior, often with limited telemetry or incomplete datasets. You will trace issues across infrastructure, application, and code paths to identify root causes, recommend mitigations, and drive durable fixes; frequently partnering with GitLab Product, Development, and Infrastructure teams to ensure outcomes that meet both mission and platform reliability requirements. Create and update clear, reusable documentation and support content based on real customer interactions to improve self-service and reduce repeated issues. Participate in regular pairing sessions with other Support Engineers and act as a stable counterpart to cross-functional teams to share knowledge and improve support processes. Contribute to building and refining internal support tools and workflows, including automation and troubleshooting utilities, to make diagnosing and resolving issues more efficient. Participate in weekday and weekend on-call rotations, providing timely emergency support for self-managed customers operating in restricted and compliance-focused environments. Support the growth of the team by reviewing applications and assessments, and participating in interviews and hiring decision discussions. What you’ll bring Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position Experience managing customer-facing cases across the full support lifecycle, from initial inquiry and triage through reproduction, escalation, and resolution Strong Linux systems administration knowledge, with the ability to troubleshoot performance and configuration issues in complex environments Familiarity with AI/LLM-powered developer tooling and gateway architectures (for example GitLab Duo, AI gateway configurations, or similar model-serving/proxy layers), including how they're deployed and troubleshot in self-managed or air-gapped environments Ability to use scripting languages (preferably Ruby or Bash) and work within model-view-controller frameworks (preferably Ruby on Rails) to investigate and resolve issues Practical experience with Git and continuous integration/continuous delivery (CI/CD) workflows Skill in creating and maintaining clear, accurate support content and technical documentation Ability to explain complex technical topics in a clear, empathetic way to customers and coworkers with varying technical backgrounds Familiarity with DevOps practices and container-orchestration technologies such as OpenShift and Kubernetes Understanding of common information security and compliance concepts and controls (for example DISA STIG and SELinux), and eligibility to work on United States federal customer environments as required for this role About the team At GitLab Federal, LLC, the U.S. Government Support Engineering team partners with public sector organizations and United States government agencies to support GitLab in highly secure, mission-critical environments. Our work directly enables national security outcomes, supporting customers across the Intelligence Community, Department of War, and other federal, state, and local government entities operating within regulated and restricted boundaries. We are embedded within Support Engineering and work closely with Product, Development, Infrastructure, Customer Success, and Sales to solve complex, high-impact technical challenges. Our team frequently dives into code, logs, and architectural behavior to understand not just what is failing, but why; especially in environments with sanitized data, limited visibility, and strict compliance controls such as FedRAMP. We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $95,200 — $160,800 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .