Вакансии

Location: EMEA; Hungary; Portugal; Spain; Poland Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. THE ROLE Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region. Ever built an automation that saved hours of manual work, only to discover the real problem was the process itself? That's exactly the kind of challenge you'll tackle at Oyster. We help companies employ people across dozens of countries. Behind every successful payroll cycle are hundreds of details that need to be right: benefits, expenses, time off, timesheets, salary changes, and country-specific requirements. The challenge? Not all that information arrives neatly packaged. Some comes through payroll platforms and service systems. Other details are buried in emails, contracts, receipts, attachments, or requests that need a human to make sense of them. Your job is to turn that complexity into reliable, automated workflows. You'll identify what's slowing teams down, question whether certain steps are needed at all, and build solutions that turn messy information into accurate, validated, payroll-ready data. This is a hands-on role where you'll take ownership of defined automation projects, from understanding the problem and building a solution to launching it, monitoring performance, and making improvements. You'll work with tools like n8n, Alteryx, SQL, APIs, and AI, but you won't be expected to use AI for everything. Sometimes the smartest solution is a simple rule, a better process, or preventing an issue before it happens. And because your work directly affects people's pay, getting things right matters just as much as making them faster. The goal? Less repetitive work, fewer avoidable issues, and smoother, more predictable payroll cycles across countries. HERE'S WHAT YOU'LL BE WORKING ON: - Understand what really happens behind the scenes. Map payroll processes from start to finish, including how information moves between systems, where validation and calculations happen, what needs reconciling or reporting, and how deadlines, country-specific rules, and exceptions affect the process. - Find the work worth automating. Identify repetitive tasks, manual checks, and recurring problems. Use data to assess their impact on customers and Team Members, how often they happen, the risks involved, implementation effort, and whether a solution can work across countries. - Fix the process, not just the task. Question unnecessary steps and look for ways to prevent missing information, avoidable requests, and errors before they reach payroll. - Turn expert knowledge into reliable rules. Work with payroll and operations specialists to translate complex policies and requirements into clear, documented, version-controlled logic, including effective dates and required data. - Put AI to practical use. Use large language models (LLMs) to understand requests, extract information from documents and emails, and direct cases to the right place. Build validation checks so AI-generated outputs are verified before they affect payroll. - Build automations that actually run. Create, connect, and maintain workflows using n8n, Alteryx, and LLM-based tools, integrating service platforms, payroll systems, databases, APIs, and internal tools. - Know when not to automate with AI. Choose between rule-based logic, workflow automation, AI, and human review depending on the task. Keep predictable legal and policy requirements in transparent, auditable rules, and document your decisions. - Build reliability into every workflow. Include audit trails, error handling, alerts, exception queues, and appropriate approval controls. Make sure records are never silently changed, dropped, or excluded. - Test before it matters. Build prototypes quickly, then test them against real payroll scenarios, unusual cases, and exceptions. Use shadow testing and parallel runs before introducing changes that affect live payroll. - Make payroll operations more proactive. Automate timely information sharing, payroll-input checks, the identification of exceptions that affect pay, and reconciliation between payroll and invoices. - Own what happens after launch. Track performance, measure whether automations deliver the expected improvements, troubleshoot issues, and improve or retire solutions that aren't working. - Work with the teams building the bigger picture. Partner with Product, Engineering, and Data when a problem needs a lasting platform-level solution. Turn operational insights into clear requirements and working examples they can build on. - Handle sensitive information responsibly. Apply privacy, security, and responsible-AI standards, especially when working with health, leave, or other sensitive payroll information. Make sure uncertain or compliance-sensitive cases reach the right people for review. You'll likely enjoy this role if you like getting into the details of how things work, spotting opportunities others miss, and building solutions yourself. HERE'S THE EXPERIENCE WE'RE LOOKING FOR: - 3+ years of relevant experience in operations automation, process improvement, business or process analysis, payroll operations, internal tooling, or a similar field. - You've built automations yourself. You've taken workflows into production using tools such as n8n, Alteryx, Make, Zapier, Power Automate, or similar, and have experience keeping them running. We're looking for someone who builds, not just someone who designs or documents solutions. - You've used LLMs to solve practical problems. You know how to turn unstructured text or documents into usable data and can recognise when a simpler, rule-based solution is the better choice. - You're comfortable connecting systems. You've worked with APIs, webhooks, and integrations to get different tools and data sources working together. - You know your way around SQL and data. You can investigate, combine, validate, and analyse information from multiple sources, even when the underlying data is complex. - You can bring structure to messy processes. You're able to turn inconsistent inputs, unusual cases, and complicated requirements into clear rules and data requirements. - You take accuracy seriously. You understand the importance of checks, controls, and investigating discrepancies, particularly when errors could affect someone's pay. - You can explain technical ideas clearly. You're comfortable working with non-technical colleagues, asking the right questions, and constructively challenging requests when automation isn't the best answer. - You take ownership beyond the build. You can move from identifying a problem through implementation, testing, launch, monitoring, and ongoing maintenance. YOU DON'T NEED TO TICK EVERY BOX BELOW, BUT ANY OF THESE WOULD HELP YOU GET UP TO SPEED: - Experience with multi-country payroll, Employer of Record (EOR) services, finance operations, or HR operations. - Understanding of payroll concepts such as gross-to-net calculations, payroll cut-offs, statutory deductions, taxable benefits, expense taxability, and reconciliation. - Experience building tools that validate or reconcile payroll or financial data. - Familiarity with Zendesk or other customer service platforms and their automation capabilities. - Hands-on experience with n8n or Alteryx specifically, although comparable automation tools are equally relevant for the core requirements. - Experience with prompt design, AI agents, or retrieval-augmented generation (RAG) workflows. - JavaScript or Python skills for data transformations. - Experience measuring operational improvements through metrics such as first-time accuracy, processing time, service-level performance, or error rates. THIS MIGHT NOT BE RIGHT FOR YOU IF... - You'd rather design automation strategies or workflows than build, launch, and maintain them yourself. - You prefer using AI for every problem, even when a straightforward, auditable rule would be more reliable. - You measure success mainly by speed or the number of automated tasks, rather than accuracy, proper approvals, and resolving discrepancies. - You don't enjoy digging into complicated processes, inconsistent information, or country-specific exceptions. - You're looking for full ownership of company-wide automation strategy. Here, you'll own clearly defined projects and work closely with operational specialists and engineering teams on broader changes. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Responsibilities Own the product strategy and roadmap for Cryptopay’s B2B crypto-processing product. Translate business goals, market insights and customer needs into clear product priorities and executable initiatives.

Location: Tas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom Workplace: hybrid EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a skilled and highly driven Senior Casino Account Manager on Malta! About the job: In this role, you will be responsible for managing and growing strategic operator relationships, ensuring clients maximize the value of our casino portfolio while driving revenue growth, retention, and long-term partnerships. You will work closely with operators to develop commercial strategies, optimize game performance, coordinate successful game launches, and identify new business opportunities. You will collaborate cross-functionally with Product, Sales, Integrations, Compliance, Legal, Vendor Management teams to deliver an exceptional customer experience. This is an ideal opportunity for someone with a strong background in iGaming, outstanding relationship management skills, and a passion for delivering measurable business results. Key Responsibilities: Manage a portfolio of strategic casino operator accounts, acting as the primary commercial point of contact. Build and maintain long-term relationships with key stakeholders across client organizations. Develop account strategies to drive revenue growth, player engagement, and market expansion. Identify upselling and cross-selling opportunities across the casino product portfolio (Engage Suite Products and 3rd party Casino Products). Monitor account performance using commercial and operational KPIs, providing data-driven recommendations to improve results. Coordinate the successful launch of new games, promotional campaigns, and product features. Conduct regular business reviews with clients, presenting performance insights and strategic vendor recommendations. Resolve commercial and operational issues proactively while maintaining high levels of customer satisfaction. Monitor market trends, competitor activity, and regulatory developments to identify new opportunities. Represent the company at industry conferences, client meetings, and networking events when required. Mentor junior account managers and contribute to best practices within the Casino Commercial team. Requirements: Essential 5+ years of experience in Account Management, Commercial Management, within the iGaming industry. Strong understanding of online casino products, game content, player behavior, and operator business models. Proven track record of managing high-value B2B accounts and delivering commercial growth. Excellent relationship-building, negotiation, and stakeholder management skills. Strong commercial acumen with the ability to interpret data and translate insights into business opportunities. Experience working with commercial reporting tools. Strong communication and presentation skills. Ability to manage multiple priorities in a fast-paced, international environment. Willingness to travel internationally when required. Preferred Experience working for a platform provider, aggregator. Knowledge of regulated iGaming markets and compliance requirements. Experience launching casino content, promotional tools, or gamification features. Familiarity with BI tools such as Power BI. Additional European language skills are advantageous. Key Competencies : Strategic relationship management Commercial negotiation Revenue growth and account development Customer success Analytical thinking Problem solving Influencing and stakeholder management Presentation and communication Planning and organization Collaboration and teamwork Adaptability and resilience Success in this role will be measured by: Revenue growth across managed accounts. Client retention and satisfaction. Successful delivery of game launches and commercial initiatives. Growth in wallet share and cross-selling opportunities. Achievement of commercial KPIs and revenue targets. Strong internal collaboration and operational excellence. Here's what we offer: Start with a competitive number of annual leave days, increasing as you grow with us. Private Medical Subscription. 3 sick leave days per year, no doctor's note required. Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Gym membership. Meal allowance. Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Workplace: fully At Utorg, we are reshaping the future of Fintech by seamlessly integrating traditional finance with cutting-edge blockchain technology. Our innovative products create new opportunities for both users and businesses. We are an ambitious, international team driven by curiosity, innovation, and a vision for a decentralized future. If you are a proactive problem-solver who is passionate about supporting users and ensuring seamless financial experiences, we invite you to join us on our journey. As a Payment Support Specialist, you will handle the full cycle of requests from our users and partners. You will serve as the company’s first point of contact and collaborate closely with developers, testers, and other teams to improve our processes and products. Your expertise will help ensure a positive experience for every user by resolving queries, investigating issues, and working closely with the product and technology teams. This role offers an opportunity to dive into a complex product involving payment flows, blockchain, and compliance. You’ll work alongside the people who build these systems, with the team’s full support and all necessary resources. Proven experience in payment support within Fintech or payments products is required. Schedule: 3/3 rotation (2 days / 1 night). Key Responsibilities Deliver world-class customer support via email, chat, and ticketing systems in a remote setting.- Quickly and accurately address payment-related queries , including transaction status, payment troubleshooting, and general account inquiries. Clearly explain payment flows, processes, and options to customers , ensuring clarity and satisfaction at every step.- Troubleshoot and resolve customer issues through detailed investigation and collaboration with internal teams. Document user feedback and work with product teams to continually refine our services. Maintain accurate records of customer interactions and payment issues in our CRM. Contribute to developing and improving support documentation and FAQs. Essential Skills English language proficiency at B2+ or higher, plus proficiency in Russian , with strong written and spoken communication skills. Strong functional knowledge of payment processes , including payment gateways, transaction troubleshooting, and basic financial compliance. Proven experience in a customer support role, ideally within a fintech, payments, or digital product environment. Ability to empathize with customers, remain patient under pressure, and deliver clear, structured responses. Adaptability to rapid change and a proactive attitude towards learning new support tools and payment technologies. Desirable Experience Experience with Fintech, cryptocurrency, or other digital payment systems. Previous experience working remotely or in distributed teams. Familiarity with support automation tools, knowledge bases, and CRM systems. Key Soft Skills Attention to detail and accuracy in problem resolution and communication. Critical thinking and a structured approach to troubleshooting. Ability to work independently and as part of an international, collaborative team. Initiative, flexibility, and a willingness to drive process or product improvements based on customer insights. Excellent time management skills and resilience in fast-paced environments. What We Offer Fully remote work with flexible hours, supporting a diverse and globally distributed team. Clear opportunities for career growth and professional development within the rapidly expanding fintech space. A continuous learning environment with access to tools, resources, and guidance from industry experts. An open and constructive feedback culture, including regular one-on-ones and transparent performance reviews. The chance to shape how users interact with innovative financial technologies.

Location: Jakarta; Kuala Lumpur Workplace: onsite Ajax Systems is an international technology company and Europe's largest developer and manufacturer of Ajax security systems with smart home capabilities. Our ecosystem consists of 135 devices, mobile and desktop applications, and server infrastructure. Every year, we experience exponential growth in both our team and our global user base. Today, Ajax Systems employs over 3,300 people, and Ajax devices protect 2.5 million users across more than 187 countries worldwide. Our company continues to grow rapidly, and we are always looking for proactive and ambitious professionals to join us. As we consistently expand our production capacity, we continue to strengthen our team. We are the Pre-Sales Engineering team at Ajax Systems , working at the intersection of technology, sales, and innovation. We do more than just support sales — we help our partners integrate cutting-edge security systems into their businesses, redefining what modern security solutions can achieve. What do we do? Test and implement innovations: Our Pre-Sales team is among the first to gain access to the latest devices and technologies. We test them in real-world environments and provide valuable feedback to our development teams. Support our partners: We educate clients worldwide through seminars, webinars, and technical workshops. Our goal is to make complex technologies simple and easy to understand. Expand our expertise: We work not only with security systems but also with related technologies, including IoT, automation, networking, cloud solutions, and AI. What is our mindset? Pre-Sales at Ajax Systems is not about providing standard answers — it is about finding solutions to unique and complex challenges. It requires a deep understanding of our products, a project-oriented mindset, and a genuine desire to help clients quickly adopt the latest technologies. We take a holistic approach: one day, we act as technical consultants; the next, as product marketing experts; and sometimes, as strategists working alongside our partners to develop solutions for large-scale projects. What makes this role special? Variety of challenges: Every day brings something new — from supporting complex integration projects to developing training materials for our partners. Cutting-edge technology: We work with advanced security solutions, test new devices, and explore integration opportunities with third-party systems. The passion behind the profession: There is something truly special about knowing that your expertise helps protect thousands of properties and facilities around the world. Our mission We aim to transform the approach to security by making modern technologies accessible, intuitive, and effective. Our goal is to become trusted partners for our clients in implementing innovations that not only respond to threats but also help prevent them. Responsibilities Conduct technical seminars, webinars, training sessions, presentations, and product demonstrations for partners and company employees. Develop and implement solutions aligned with the business objectives defined by clients. Participate in new product launches. Collaborate closely with Sales, R&D, Support, QA, BA, and PM teams. Conduct market research and competitor analysis. Participate in industry conferences and events. Travel internationally for business purposes. Key requirements Strong verbal and written communication skills. Experience delivering presentations, webinars, and training sessions. Ability to quickly learn and understand new technical information. Strong negotiation skills and the ability to effectively present and justify technical solutions. Ability to quickly assess client needs and propose optimal solutions. Adaptability and the ability to respond promptly to changes in processes or client requirements. Ability to multitask and prioritize effectively. Experience with security, video surveillance, access control, fire alarm, and automation systems, including system design, installation, and maintenance. Solid knowledge of electronics, including an understanding of electronic components and circuit diagrams. Upper-Intermediate (B2) level of English proficiency. What we offer Freedom to make decisions and bring your ideas to life. A dynamic, passionate team and a zero-bullshit culture. Company-funded external training and professional development opportunities. English lessons with a native speaker. Early access to testing new devices before their official release. Flexible working hours in the office. Medical insurance. If you want to work with the latest technologies, grow professionally every day, and challenge yourself with ambitious goals — join our Pre-Sales team!

Location: Remote Workplace: Remote About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. ABOUT YOUR TEAM Our Customer Support operation is scaling and becoming more automated. As our first dedicated Customer Support Data Analytics Engineer, you’ll sit in Operations and work hand in hand with the Customer Support team, the Head of Operations, Product, Engineering, Payments and Risk. You’ll explain why customers contact us, measure what self-service and automation actually resolve, and help the team decide what to fix first based on evidence. You’ll work with Databricks (SQL), Kustomer, QuickSight, Mixpanel, Jira and Slack, on top of an internal data layer with Claude integrated. Current focus: AI and automation in support, and building and optimising our support metric stack. RESPONSIBILITIES - Reusable data models: Build and maintain dbt models on Databricks across bronze, silver and gold layers, with tests, column documentation and incremental logic, so the next person can build on them. - Data mapping and feasibility: Know what data we have, what is missing and how it connects. Join sources that were never designed to be joined, audit contact tagging so reporting stays reliable, and judge early whether a requested metric is buildable. If it isn’t, say exactly which data is missing and what it would take to get it. - Metric design: Turn vague requests from the Customer Support team into exact metric definitions, such as repeat contact, automated deflection rate and cost per contact, and prove each one against raw data before it ships. - Dashboards and reporting: Build dashboards end to end in QuickSight and Omni (datasets, calculated fields, filters). Deliver weekly support performance packs with actionable insights and thresholds for ops managers and leadership. - Daily operations pulse: Monitor volumes, backlog, SLAs and CSAT to flag spikes early. Investigate “this number looks wrong” cases by tracing a visual back through the model to the source table. - Contact-driver and feedback analysis: Identify why customers contact us by product, spot growing issues, and analyse QA and customer feedback to surface coaching themes and process gaps. - Automation and self-service: Measure how well AI, bots and help content resolve issues, including repeat contacts and CSAT. - Root-cause partnership: Partner with Product, Payments and Risk to quantify the impact of issues and track fixes. - Planning input: Help forecast contact volume and capacity needs. REQUIREMENTS - 3+ years of experience as a Data Analytics Engineer in Customer Support, contact-centre or CX environments. - Strong SQL, dbt and hands-on experience with BI and reporting tools (we use QuickSight; Power BI, Looker or similar is fine). - Solid knowledge of customer support metrics and contact-driver analysis: CSAT, FCR, handling time, repeat contact, deflection. - Ability to turn insights into operational changes with non-technical stakeholders. - Curiosity about why customers get in touch and what would stop the issue from happening again. You care more about changing outcomes than producing dashboards. - Good written and spoken English (proficiency preferred). NICE TO HAVE - Python or text analytics on ticket data. - Experience with a support CRM’s data - Forecasting experience. - Experience evaluating chatbots or AI agents. - Background in digital goods or gaming. What it’s like to work at Eneba   *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.   *Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice #LI-DNP

Location: Vilnius; Kaunas About Eneba At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. About Your Team As an FP&A Analyst, you will support all aspects of financial planning, analysis and reporting. You will work closely with the finance team and other departments to report on and analyze financial and operational data, support budgets, forecasts and monthly reports, and track and report on the profitability of company projects. You will help build the reporting system and finance tools, providing financial insights and analysis to support decision-making and ensure the financial health of the company. Responsibilities - Support budget and financial forecast preparation: collaborate with other departments to collect their inputs and aggregate the data into a financial model. - Prepare monthly reporting: compare actuals with budget and forecast, analyze variances and prepare management reports. - Analyze company financial and operational data (e.g. revenues, costs, profitability of projects) and prepare reports about the company’s performance. - Perform periodic cost analysis and financial controls to identify savings opportunities and inconsistencies. - Analyze and reconcile data across departments and sources to establish a single source of truth for key metrics. - Collaborate with cross-functional teams to drive optimization and automatization of financial reporting and control procedures. - Support the implementation and management of the finance ecosystem, including tools, processes, the FP&A platform and the data structure. Requirements - 3+ years’ experience as a financial controller, consulting or similar (a start-up or e-commerce environment experience would be good to have) - BSc or MSc in Finance, Accounting, Economics, Statistics or similar. - AI-driven mindset, with experience using AI tools (e.g., Claude AI, Gemini, etc.) in daily work to improve efficiency and automate tasks. - High attention to detail – you own your numbers and others can fully rely on them. - Ability to proactively identify gaps, take ownership of solutions, and drive them through to completion. - Ability to identify and deliver impactful business improvements, by analyzing financial, business and market data. - Strong knowledge of accounting principles and regulations. - Strong quantitative and analytical competency, proficiency in financial analysis, modeling, and forecasting. - Strong business acumen, and ability to understand business in detail by connecting the responsibilities and inputs of all organizational units. - Excellent written and verbal communication skills, ability to present complex information in an easily understandable way. - Advanced Excel / Google Sheets skills. What it’s like to work at Eneba *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location of your choice: office, remote, opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.   *Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice

Location: Anywhere in Belgium Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🤹 OPERATIONS AT ALAN Behind Alan's performance lies an Operations team that is anything but back-office. At Alan, Ops is a strategic function: we define the vision, build the systems, and own the outcomes that make our insurance and healthcare products work at scale. As a Ops & Product Builder, you will own some of the most critical and ambiguous challenges in the company. You will shape strategy, drive cross-functional alignment, and build solutions with lasting impact on Alan's P&L and member experience. You’ll be joining 80+ talented, committed, passionate Ops team members working globally on all our services. You’ll be among the team mates structuring this community. Our health services in Belgium is where you can make a difference - In Belgium, our ambition is to build the most integrated care journey in the country. Prevention, care and insurance should work as one, so that every member has a health partner before they get sick, not just after. - We particularly you start by bringing the full ecosystem of our health services to life for our Belgian customers ⭐️ THE CHALLENGE We are looking for entrepreneurs in the mindset with a strong operational background to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare, and deeply re-engineer the experience we offer to our members . We move fast and are proud to tackle big problems! One of our core value is ownership : we expect you to tackle Alan's problems from end to end with a long-term focus, acting on the behalf of the entire Company, never saying “it’s not my job” and being accountable for your actions. Specifically here: Belgian healthcare is built to react. You get sick, then you get care. Prevention is the exception, and people are left to find their way between GPs, specialists, mutualities and insurers. In France, we’ve shown it can work differently. Mo, our AI medical assistant, answers health questions 24/7. The Shop delivers health products at zero out-of-pocket. Alan Precision makes advanced prevention accessible through blood tests and health plans. Occupational health brings prevention into working life. It all lives in one app. Now we’re building it in Belgium, and you’re the one who makes it happen. Here are some examples of missions that you could lead: - Launch Mo in Belgium Bring our AI medical assistant to Belgium in French and Dutch, with Belgian doctors shaping its answers and taking over when a human is needed. - Advanced prevention for everyone: Generalise advanced blood tests paired with AI health plans into a service every member can easily access. That means building the network of clinical labs, pharmacies and care providers behind Alan Precision. - Prevention programmes for unmet health needs: Spot the gaps in today’s care (weight loss, sleep, women’s health etc) and turn them, with health professionals and product teams, into programmes members love. - A health partner for every workplace: Reinvent occupational health and Health At Work, a channel that reaches a huge share of Belgian workers but struggle to deliver the right impact on prevention. Design the model and take it from idea to launch. This is a 0-to-1 role. You’ll have the autonomy of a founder and the backing of a €800M+ ARR company. What you build will change how hundreds of thousands of people in Belgium look after their health. ⭐️ IF YOU HAVE SOME OF THE FOLLOWING, YOU MAY BE A GREAT FIT ⭐️ - 6+ years in operations, product or entrepreneurship, ideally including launching new services - Fluent in English and French or Dutch (both is a strong plus) - You have a high level of structure and strong analytical skills (including Sql fluency for data analysis) - You’ve taken a product or service from zero to scale and owned high-ambiguity, high-impact initiatives - You set clear vision and roadmaps, lead product reviews and drive make-or-buy decisions - You build and run key partnerships autonomously (providers, pharmacies, labs, health-tech) - You’re strong on AI and automation - You’re a strong mentor who makes the people around you better - You know, or will quickly learn, how Belgian healthcare works: mutualities, practitioners, reimbursement, regulation For this role we are looking to hire within the D–F level range, based in Brussels. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you’re excited about this opportunity but don’t check every box, we’d love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We’ll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: United Kingdom; Spain Workplace: remote Help Us Build The Future of Travel At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world. Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy. We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone. Your Next Destination Location: Remote, anywhere in Spain or the UK. Contract: Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain) UK: Full-time, permanent Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74  Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async. Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most: Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom What You'll Do: Design, implement, and maintain data models using dbt within our cloud data warehouse, ensuring performance, cost efficiency, and alignment with business logic Build and maintain finance and revenue data models, including order-to-revenue flows, recognition logic, and reconciliation against source-of-truth financial systems, that finance and commercial teams can rely on for reporting and forecasting Own the order-to-revenue pipeline: ensuring every order correctly and traceably resolves into recognized revenue, with clear handling of refunds, adjustments, currency conversion, and edge cases Collaborate with other analytics engineers and data engineers to build and scale ELT workflows that ensure data freshness and reliability for mission-critical reporting Partner with Finance and the ERP systems integrator to validate that data models and definitions carry over correctly from legacy systems into the new ERP/EPM platform Implement robust testing, documentation, and monitoring practices, acting as a steward of data quality and governance across the platform, with particularly high attention to detail in domains where small errors compound (e.g., revenue, finance) Collaborate cross-functionally  to translate complex business questions into scalable, production-ready data artifacts Partner with the data analysts and domain leadership to drive the rollout and adoption of self-service analytics, ensuring business users can trust and independently explore the data models you build Contribute to the evolution of our modern data stack, bringing curiosity and pragmatic judgment to new tools and approaches Must Haves: Bachelor's/Master's degree in a quantitative field (statistics, economics, mathematics, computer science, or equivalent work experience) Hands-on experience building finance and/or revenue data models, ideally including order-to-revenue or billing-to-revenue pipelines, revenue recognition logic, or financial reconciliation (ERP, billing platforms or similar) 5+ years in analytics engineering, data engineering, or analytics roles with significant modeling responsibilities Strong SQL and data modeling skills, with demonstrated experience designing robust, scalable dimensional models Exceptional attention to detail, especially when working with numbers that feed financial reporting, reconciliation, or external disclosure Significant hands-on experience with dbt (Core or Cloud) for managing transformation logic, testing, and documentation Familiarity with cloud data platforms (BigQuery) and data orchestration tools (Airflow, Dagster, or similar) Experience working with modern BI platforms and semantic layers-LightDash experience is a strong plus Track record of partnering with analysts and business stakeholders to translate requirements into well-structured data products Strong communication skills, with the ability to explain complex data concepts to diverse audiences Proactive self-starter who thrives on solving ambiguous problems and takes ownership from concept to production Nice to Have: Experience in marketplace, telecom, or travel/mobility businesses Background in B2C product companies with high-volume event data Experience building analytics engineering capabilities in low-maturity data environments Previous experience at a scale-up that went through hypergrowth Experience defining and governing company-wide KPIs and metric frameworks Experience working alongside or within a finance function (e.g., supporting FP&A, revenue accounting, or audit processes) on data accuracy and traceability Why People Join Us 🇪🇸 Why people join us in Spain We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first. Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact. For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home. 🇬🇧 Why people join us in the UK We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers. Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one. As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane. Before You Hit Apply By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy    We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍 This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available: 📍 UK: £74,800 – £112,200 📍 Spain: €77,600 – €116,400 📍 Germany: €76,000 - €114,000 Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨

Location: Berlin ROLE HIGHLIGHTS: - Workplace Manager - Location: Berlin, Germany - Department: Operations - Reports to: CEO ICEYE Germany - Employment type: Permanent - Workplace model: Office Employment is subject to applicable security screening (incl. SUPO, where required)   WHY THIS ROLE MATTERS:   At ICEYE Germany, we build cutting-edge satellite technology. Our greatest asset is our people. Based at our Berlin HQ, as our Workplace Manager, you are the “mission control” of our daily operations and the first friendly face representing ICEYE Germany at our front desk. In this dual-impact role, you will manage core reception duties and daily office operations while shaping an inspiring, seamless workplace environment where our Berlin team can thrive. As ICEYE continues to grow, your scope of responsibility will expand long-term to oversee and support our Munich operations, making you a key catalyst in scaling our workplace experience across Germany and empowering our team to make the impossible possible every single day.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. WHAT YOU'LL DO:   - Front Desk & Reception Excellence: Welcome guests, partners, and candidates as the first point of contact at ICEYE. Handle front-desk operations, manage visitor logs, and print/issue employee and guest access badges. - Workspace & Facilities Operations: Manage the daily office environment in Berlin to ensure a comfortable, safe, and productive space. Proactively monitor and replenish office supplies, snacks, and equipment. - Meeting & Event Management: Plan and organize internal company events, all-hands meetings, and guest visits. Prepare conference rooms (AV/catering) and negotiate cost-effective terms with external suppliers. - Proactive Workplace Improvements: Continuously identify opportunities to enhance employee satisfaction and office efficiency, collaborating closely with the local HR Generalist, and take full ownership over the implementation of solutions. - Digital & Physical Mail Management: Receive, carefully document, and distribute incoming physical mail and packages. Manage digital mail workflows and forward inquiries to the correct internal departments efficiently. - Vendor & Partner Relations: Liaise with vendors, external service providers, and local authorities to handle facility inquiries, post office logistics, and optimized mail processing workflows. - Invoice & Financial Processing: Process invoices for various goods and workplace services with high attention to detail, ensuring compliance with company guidelines and accurate record-keeping. - Reporting & Visibility: Prepare regular reports and evaluations on office usage, supply metrics, and ongoing workplace projects to keep team progress transparent.   WHAT YOU'LL BRING: - Fluent in both German and English. - Strong organizational skills with the ability to handle multiple tasks simultaneously and prioritize effectively. - Prior experience in office management, hospitality, or a fast-paced tech/start-up environment is a strong plus. - Excellent communication and interpersonal skills to collaborate with colleagues and external partners. - Strong attention to detail with a focus on accuracy in mail handling and invoice processing. - A proactive mindset with resourceful problem-solving abilities. - Proficiency with digital communication tools and office software (e.g., google Mail, Slack, jira). - Ideally, initial experience in office administration, or a related field (not strictly required). - Full willingness and commitment to work 5 days a week on-site from our Berlin office, ensuring a seamless front-of-house experience and daily operational support for the team.   APPLICATION PROCESS - TA Screening interview - Culture fit interview - Peer interview - Final interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We empower businesses in the digital economy, and we know that every payment counts. Our Payment Performance team’s mission is to manage and optimise merchants’ payment flow, to achieve optimal conversion, compliance and cost. We just announced one of the most competitive end-to-end optimisation offers on the market: leveraging in-house machine learning, deep payment expertise and the power of our network data to reduce payment complexity and create revenue opportunities for our customers. Checkout.com http://Checkout.com is seeking a Senior Specialist, Payment Performance to join the Commercial team to engage with our top tier customers in the APAC region, understand their payment pain points, reduce the payment complexity and grow revenue opportunities together with our customers. You'll work closely with our customers in the region, as well as collaborate regularly with Payment Performance engineers, data-scientists, other product teams and cross-functional stakeholders. You'll discover new initiatives, identify pain points, and drive prioritisation for product development while working closely with our customers and Commercial team, to bring value to both internal and external partners. You'll act as a champion for our Payment Performance solution – a suite of capabilities focused on bringing the best payment performance to our customers and markets. You'll bring structure and vision to the team to keep Checkout.com http://Checkout.com and our businesses ahead of the payment ecosystem's unpredictability. What you'll be doing: - Closely work with our customers in the region to identify and lead the Payment Performance initiatives. - Gain a deep understanding of our data-science driven solutions, and all other Checkout.com http://Checkout.com’s products. - Build the data analysis framework for the commercial team to help with achieving commercial goals - Perform competitor analysis to determine industry trends and differentiating factors - Be the core advocate for payment performance product Qualifications About You: - 2+ years of Product experience, managing product life-cycles from discovery to release - Data driven, you clearly define success metrics and measure progress against them - Effective communicator with the ability to manage multiple stakeholders across a variety of functions - Ability to build bridges across the organization with high EQ and influencing skills - Strong technical background, ideally a Computer Science degree, similar qualifications or experience - Ability to convert business strategy into product vision and strategic priorities to drive product roadmap and execution. - Strong fluency in English and Mandarin Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Philippines Workplace: Remote 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia’s fintech moment starts here. About the role: Salmon’s content (marketing, product, and support) is written in English first. Tagalog and Cebuano (Bisaya) versions still depend on ad hoc help. We want to change it, and we're looking for a person who will help us. You can change that. You will write for our users in their own language: the app, push notifications, ads, and the website. Furthermore, you will own the work from brief to publication and become the team’s authority on how Salmon sounds in Tagalog and Cebuano (Bisaya). This is a senior role. You set the quality bar, build the glossary and your own part of our style guide, and make the calls yourself rather than follow someone else’s rulebook. Done well, it could grow into its own small team. What you’ll do: - Write marketing, website, product, and in-app copy in Tagalog and Cebuano (Bisaya): the app, push notifications, ads, and the website. You decide when to translate, when to rewrite from scratch, and what stays in English. - Adapt tone and register for audiences in different regions. Cebuano work grows as the product expands into new regions. - Work with Marketing, Content, and Product: take briefs, challenge them, and deliver on schedule. What you’ll own: - Own the quality bar for all Filipino-language content, including improving what is already published. - Review Filipino-language content before it ships, including as a backup reviewer for other authors. - Build and own the Filipino-language glossary and your part of the style guide, aligned with brand voice. - Define how Salmon sounds in Tagalog and Cebuano (Bisaya), and become the team’s authority on regional-audience nuance. - Own the work from brief to publication and make the language calls yourself, rather than follow someone else’s rulebook. - Lay the foundation for a Filipino-language function that could grow into its own small team. What makes you a strong fit: - Native or near-native fluency in Tagalog and Cebuano (Bisaya). You write in both, not only translate. Cebuano is required from day one. - Strong English: you read our English briefs and spot what won’t work in Filipino. - 3+ years of professional writing in Tagalog or Cebuano as part of a company team (marketing, content, product, media, or communications), with published work you can walk us through: what you decided and why. - Strong editorial judgment: you evaluate quality, decide on your own, and give authors clear feedback. - Understanding of how Filipinos use financial products and apps. We value product intuition as much as language skill. - Experience building or contributing to glossaries, style guides, or tone-of-voice guidelines, and working experience with localization tools (Lokalise, Phrase, Smartling, or Crowdin) and Figma. What we offer: Ownership and flexibility - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Software Engineer on the Banking team at OnePay, your work will have a direct impact on how people access, move, and manage their money, driving everything from the design of scalable banking services to the reliability of real-time money movement that help our customers trust us with their finances. You will: - Lead technical design and delivery of banking features that scale with our growing customer base and support a seamless mobile experience - Set architectural standards and best practices for code quality, performance, security, and reliability across our banking services - Own the technical approach to complex challenges at scale, including sensitive financial data and real-time money movement - Mentor and grow engineers through design reviews, code reviews, and hands-on collaboration on tough problems - Partner closely with product, design, risk, and compliance to shape the roadmap and turn it into high-quality, shipped software - Create and maintain clear documentation, a must-have for a growing, remote organization YOU BRING - 7+ years of professional experience in backend or full-stack software engineering, including technical leadership of projects or teams - Proven success designing, building, and scaling production-grade APIs and distributed systems, ideally in banking, payments, or other regulated financial services - Experience with sensitive financial data and money movement systems, such as ledgers, account management, ACH, or card processing - Proficiency in Node.js and TypeScript or similar modern backend frameworks, and familiarity with microservices, Kubernetes, and AWS - Experience with mobile or user-facing applications, ideally React Native, is a plus - Strong communication and collaboration skills, with a track record of mentoring engineers and driving technical decisions across teams - Drive and proactivity - everyone here is a builder and executor TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Shanghai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, The Hut Group, Sony Electronics, Sainsbury’s, Deliveroo, Adidas, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how. We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow. JOB DESCRIPTION Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences. We're looking for engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy. As a software engineer, you will work on a specific project critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. WHAT ARE WE LOOKING FOR: - Bachelor's or Master's degree in Computer Science, Engineering, or related field - Proficiency in .NET C#, Java, Go, or Python, with a strong understanding of software development principles. in either a backend or full stack environment. - Great communication skills and ability to interact effectively with a wide range of stakeholders - Experience working in agile environments and delivering high-quality code within tight deadlines - Excellent problem-solving skills and the ability to work independently as well as part of a team - Payments or financial knowledge is a plus, but not a necessity   How you’ll make an impact - Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community - Define and design loosely coupled, scalable systems in a wider microservices using industry best practices - Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout - Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems - Build, own and operate your systems to the highest levels of resilience and service. - Mentor junior team members and assist in their technical development Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: San Francisco Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As Corporate Lead, you will be the strategic force behind scaling and optimizing our Corporate AE organization in the Western US. You’ll own revenue outcomes and team performance across our Corporate segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment. - Lead, coach, and scale a team of Corporate AEs, owning recruiting, onboarding, enablement, and performance management. - Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel. - Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Corporate segment buyers and voice AI / conversational use cases. - Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities. - Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions. - Help drive automation in the Corporate segment by turning repeatable sales workflows into AI-powered tooling that improves rep efficiency and consistency. REQUIREMENTS - 5+ years of SaaS / technology sales experience as a top performer; prior sales leadership experience (2+ years) preferred. - Demonstrated success surpassing revenue targets in a Corporate or velocity-oriented sales environment. - Strong command of sales metrics, funnel optimization, forecasting, and process rigor. - Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders. - Excellent communication skills and ability to influence across teams and seniority levels. - Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership. - Fluent using AI tools in daily work; experience building or rolling out AI-driven sales workflows or tooling is a strong plus. LOCATION This role is remote-first, however the ability to operate in PST timezones is required. There is a preference for candidates to be based in San Francisco, with the option to work out of our office. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Germany Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in Germany. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations. You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements. Location: Germany Eligibility: This individual must be a German citizen living in Germany and fluent in German, enabling immediate engagement with critical defense and national security customers. Security Clearance: German security clearance is not required, but is a strong nice-to-have. What You'll Do Customer Program Leadership: - Own end-to-end technical program delivery for Germany and broader European public sector and defence customers, from initial deployment through production scaling - Serve as the primary technical program point of contact for customers, building trusted relationships with departmental CIOs, IT directors, and technical teams - Translate complex public sector and defence requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans - Navigate complex procurement processes, RFP responses, and contractual technical obligations. Strategic Communication: - Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, pubic sector and defence leadership - Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds - Present technical roadmaps and status updates to senior stakeholders including departmental executives - Represent Cohere's technical capabilities in sensitive government and defence contexts. Complex Program Management: - Create and manage project schedules that account for public sector and defence timelines, security review processes, and approval cycles - Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams - Navigate risks unique to government and defence deployments: privacy compliance, security, political and regulatory, technology and infrastructure. - Drive alignment between product development priorities and specific customer requirements. Technical Delivery & Execution: - Ensure on-time delivery of AI solutions that meet security, privacy, accessibility, and performance standards - Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support - Establish governance checkpoints appropriate for high-stakes government and defence deployments - Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments. You May Be a Good Fit If: Required Experience: - 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery. - Excellent executive communication and stakeholder management. - Experience working with government, defence, or heavily regulated customers. - Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements. - Bachelor’s degree in a relevant field; advanced degree or technical certs a plus. Technical Background: - Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped) - Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator - Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders. Government & Defence Acumen: - Deep understanding of how government and defence organisations procure, evaluate, and deploy technology - Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications - Understanding of defence and national security considerations in AI deployment - Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset - Eligible to obtain a German security clearance Nice to Have: - Active German security clearance - Bilingual (English/German) proficiency - Background in or strong familiarity with European defence, intelligence, or critical infrastructure sectors - Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments - Project management certification (PMP, PgMP) or government-specific methodologies. Security Clearance Requirements This role strongly prefers eligibility for German government security clearance. We are looking for candidates eligible for German government clearance, meaning that they require German citizenship. In addition, this individual is required to be based in Germany and be fluent in German as this will enable immediate engagement with critical defence and national security customers. What Makes This Role Unique This isn't typical program management - it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability. If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.