EveryMatrix

Location: Tas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom Workplace: hybrid EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a skilled and highly driven Senior Casino Account Manager on Malta! About the job: In this role, you will be responsible for managing and growing strategic operator relationships, ensuring clients maximize the value of our casino portfolio while driving revenue growth, retention, and long-term partnerships. You will work closely with operators to develop commercial strategies, optimize game performance, coordinate successful game launches, and identify new business opportunities. You will collaborate cross-functionally with Product, Sales, Integrations, Compliance, Legal, Vendor Management teams to deliver an exceptional customer experience. This is an ideal opportunity for someone with a strong background in iGaming, outstanding relationship management skills, and a passion for delivering measurable business results. Key Responsibilities: Manage a portfolio of strategic casino operator accounts, acting as the primary commercial point of contact. Build and maintain long-term relationships with key stakeholders across client organizations. Develop account strategies to drive revenue growth, player engagement, and market expansion. Identify upselling and cross-selling opportunities across the casino product portfolio (Engage Suite Products and 3rd party Casino Products). Monitor account performance using commercial and operational KPIs, providing data-driven recommendations to improve results. Coordinate the successful launch of new games, promotional campaigns, and product features. Conduct regular business reviews with clients, presenting performance insights and strategic vendor recommendations. Resolve commercial and operational issues proactively while maintaining high levels of customer satisfaction. Monitor market trends, competitor activity, and regulatory developments to identify new opportunities. Represent the company at industry conferences, client meetings, and networking events when required. Mentor junior account managers and contribute to best practices within the Casino Commercial team. Requirements: Essential 5+ years of experience in Account Management, Commercial Management, within the iGaming industry. Strong understanding of online casino products, game content, player behavior, and operator business models. Proven track record of managing high-value B2B accounts and delivering commercial growth. Excellent relationship-building, negotiation, and stakeholder management skills. Strong commercial acumen with the ability to interpret data and translate insights into business opportunities. Experience working with commercial reporting tools. Strong communication and presentation skills. Ability to manage multiple priorities in a fast-paced, international environment. Willingness to travel internationally when required. Preferred Experience working for a platform provider, aggregator. Knowledge of regulated iGaming markets and compliance requirements. Experience launching casino content, promotional tools, or gamification features. Familiarity with BI tools such as Power BI. Additional European language skills are advantageous. Key Competencies : Strategic relationship management Commercial negotiation Revenue growth and account development Customer success Analytical thinking Problem solving Influencing and stakeholder management Presentation and communication Planning and organization Collaboration and teamwork Adaptability and resilience Success in this role will be measured by: Revenue growth across managed accounts. Client retention and satisfaction. Successful delivery of game launches and commercial initiatives. Growth in wallet share and cross-selling opportunities. Achievement of commercial KPIs and revenue targets. Strong internal collaboration and operational excellence. Here's what we offer: Start with a competitive number of annual leave days, increasing as you grow with us. Private Medical Subscription. 3 sick leave days per year, no doctor's note required. Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Gym membership. Meal allowance. Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: Copenhagen, Denmark Workplace: hybrid About us EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. About the role As an Account Manager at EveryMatrix, you will be responsible for managing and nurturing key client relationships within the iGaming industry. You will serve as the primary point of contact for our clients, ensuring their satisfaction, and identifying opportunities for business growth. This role requires a deep understanding of both the iGaming industry and our software solutions. What You'll get to do: Conduct regular check-ins and business reviews with clients to assess their satisfaction, uncover challenges, and provide solutions. Prepare and deliver detailed reports on account health and revenue forecasts by usage metrics, and financial performance to both the client and internal stakeholders. Collaborate with the other commercial teams in identifying opportunities for upselling or cross selling our software and services to existing clients. Collaborate with the sales team to expand the client portfolio through referrals and networking Stay updated on industry trends and competitors to provide valuable insights to clients. Participate in industry events and conferences to expand your knowledge and network. Manage and develop relationships with clients within the assigned portfolio, acting as their primary point of contact Work with the Regional Account Director to define client objectives, annual plans, and strategic priorities; ensure effective execution and delivery of agreed commercial goals Partner with the Account Director in planning and delivering Quarterly Business Reviews (QBRs), ensuring alignment on client performance, strategy, and growth opportunities Build and maintain strong, long-term relationships with key clients in the iGaming sector Understand client needs, objectives, and challenges, and translate them into tailored solutions Maintain deep knowledge of EveryMatrix products and effectively communicate their value to clients Collaborate with Product, Technical, and Delivery teams to ensure successful implementation and ongoing service quality Monitor client project progress, proactively resolve issues, and keep stakeholders updated Handle escalations professionally, ensuring timely and effective resolution Conduct regular client check-ins and support structured business reviews (QBRs) to drive satisfaction and identify growth opportunities Maintain accurate and up-to-date records in CRM and internal systems Prepare and deliver reports on account performance, revenue, and growth forecasts Collaborate with Sales and other commercial teams to drive upsell and cross-sell opportunities Support business growth through referrals, networking, and industry engagement Stay informed on industry trends, competitors, and regulatory developments Represent EveryMatrix at industry events and conferences What we’re looking for: Bachelor's degree in Business, Marketing, or a related field. A master's degree is a plus. Proven experience as an Account Manager or similar role in the iGaming industry. Good knowledge of the iGaming sector, including industry regulations and trends Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Problem-solving skills and a proactive approach to client needs. Proficiency in using CRM software and MS Office Suite.) Willingness to travel for client meetings and industry events when necessary. Performance Expectation: Achieve assigned revenue targets, growth objectives, and client KPIs Deliver against commercial plans and account strategies Contribute to overall client retention, satisfaction, and long-term value creation. What you can expect of us: Hybrid work schedule after your first three months with us (with up to 50 days of work from home per year). Benefit from two Free Fridays each year, limited to one per quarter. Access to Gym. Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Access to an Employee Assistance Program through TELUS Health At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time!

Location: London, United Kingdom Workplace: none EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated CRM Program Manager to join our team in London, United Kingdom! About the job: Act as the day-to-day coordination point across CRM Product and Engineering pods — keeping backlogs, sprints, dependencies and risks aligned and visible to leadership and Product Managers — so decisions can be made quickly and with confidence. What You'll get to do: Providing a coordinated view of backlogs and sprints across pods, surfacing status in a single, consistent format for leadership. Highlighting key interdependencies and risks between pods and maintaining a live risk and dependency register (centralized RAID log). Contributing to the EMF process by ensuring team estimations are up to date, supporting the management of group level initiatives. Developing strong working relationships with dependent EveryMatrix Business Units, particularly EM3, to keep cross-BU dependencies visible and on track. Attending cross-pod ceremonies where required to support Product Managers— dependency planning, joint demos, and retrospectives on ways of working. Tracking delivery milestones against the roadmap, flagging slippery and coordinating recovery plans with the relevant Pod Leads. Supporting resourcing and capacity conversations across pods, working with the Head of Product, Head of Delivery and pod leaders to resolve competing priorities. Contributing to RFP responses and enterprise/client conversations, gathering and collating input across pods into a single, coherent narrative. Work with pod leaders to ensure early escalation for cross-pod blockers and dependencies to the Head of Product and Head of Delivery. Support continuous improvement of Client onboarding process & activities through retrospectives to improve onboarding KPI’s. What we’re looking for: Experience of Agile working across multiple pods. Track record delivering complex projects – Preferred background in iGaming, sports betting, or casino platforms (PAM, Payments, Sportsbook, Casino). Program management skills — managing multiple work items, RAID/risk registers and cross-pod tickets concurrently. Practical experience with agile and delivery tooling (e.g. Jira, Confluence or equivalent) for backlog, dependency and risk tracking. Data literate — able to interpret delivery metrics (velocity, throughput, cycle time) and turn them into a clear risk or opportunity narrative. Hands-on experience with AI-assisted delivery workflows in a production context. Highly organized, with strong attention to detail and a bias for keeping information current and trustworthy. Strong written and verbal communication skills, able to flex between technical detail and business/commercial framing depending on audience. Stakeholder management across both internal functions (Growth Services, Account Management, other Business Units) and external clients/operators. Ability to translate complex interdependencies into actionable choices and trade-offs for senior stakeholders. Comfortable operating at the intersection of product, data and engineering, where product logic is tightly coupled with system behaviour. Commercially minded, comfortable supporting ROI, cost-benefit or business-case analysis alongside delivery data. Calm under pressure and comfortable with ambiguity, including operating structures that are still evolving. Familiarity with CRM tools or a proven ability to quickly learn new technologies Here's what we offer: • Start with 25 days of annual leave, with 2 additional days added each year, up to 35 days by your fifth year with us. • Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year. • Monthly meal allowance. • Gym allowance. • Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. • Benefit from two Free Fridays each year, limited to one per quarter. • 3 sick leave days per year, no doctor's note required. Support for New Parents: - 52 weeks of paid maternity leave, with 21 weeks being fully paid - 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: București, Romania Workplace: hybrid EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for Commercial Business Analyst to join our team in Bucharest! About the job: We are looking for a highly analytical and commercially minded Commercial Business Analyst to own the planning, forecasting, quota setting, and performance measurement processes across the commercial organization. This role sits at the center of commercial decision-making, translating business strategy into measurable targets, accurate forecasts, effective territory structures, and performance-based incentive plans. The successful candidate will partner closely with Sales, Account Management, Leadership, Finance, and Strategy teams to ensure the commercial organization is aligned around clear goals, transparent performance metrics, and sustainable growth. This person owns the numbers: forecasting, targets, quotas, and the mechanisms that drive commercial performance. Responsibilities: Own the end-to-end commercial forecasting process across product lines, customer segments, and regions. Develop and maintain forecasting models that provide visibility into revenue attainment, pipeline performance, and growth opportunities. Lead monthly, quarterly, and annual forecasting cycles. Manage reforecasting activities and provide recommendations based on business performance and market developments. Deliver insights and scenario modeling to support executive decision-making. Design and manage the annual quota-setting process for Sales and Account Management teams. Establish targets that are aligned with business objectives, market potential, and growth expectations. Develop data-driven quota methodologies using historical performance, market sizing, and territory potential. Track quota attainment and identify risks and opportunities throughout the fiscal year. Ensure fair and balanced quota distribution across teams and regions. Design, maintain, and optimize commercial compensation and incentive programs. Partner with leadership, HR and Finance to ensure compensation plans drive desired business outcomes. Perform compensation modeling and impact analysis. Monitor incentive plan effectiveness and recommend adjustments to improve performance and alignment. Ensure governance, transparency, and accuracy in compensation calculations and reporting. Own territory planning and account segmentation frameworks. Define and maintain account allocation strategies aligned with commercial goals. Analyze market opportunity and account potential to optimize territory coverage. Ensure territories and account assignments remain scalable and balanced as the business grows. Define and maintain commercial KPIs and success metrics related to the forecast and targets. Build dashboards, reports, and performance reviews that provide visibility into commercial performance. Deliver regular business reviews highlighting forecast accuracy, quota attainment, revenue performance, and commercial productivity. Identify trends, risks, and opportunities through data analysis and actionable insights. Partner closely with Finance on revenue planning, forecasting, and governance processes. Collaborate with Commercial Leadership and CEO office to align targets with strategic priorities. Support annual planning exercises and long-term growth planning initiatives. Drive consistency, governance, and data quality across commercial performance management processes. Requirements: 3-5 years of experience in Commercial Operations, Revenue Operations, Business Analytics, Sales Operations, Financial Planning & Analysis, or a similar analytical role. Strong experience with forecasting, quota setting, compensation planning, or commercial planning. Advanced analytical and financial modeling skills. Advanced proficiency in Excel and business intelligence tools (Power BI, Tableau, Looker, or similar). Experience working with CRM platforms such as Microsoft Dynamics, or similar. Strong stakeholder management and communication skills. Ability to synthesize complex data into clear recommendations for leadership. Project Management and Management of Change skills as a plus Preferred Qualifications Experience in a B2B SaaS, technology, software, or high-growth commercial environment. Experience with territory planning and market sizing methodologies. Familiarity with revenue operations and commercial performance frameworks. Experience supporting global or multi-regional commercial organizations. What You'll Be Known For Owning the commercial operating model. You will be the trusted source for forecasts, targets, quotas, incentives, and performance reporting, ensuring the commercial organization has the data, structure, and insights required to achieve its growth ambitions. You own the numbers. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Hybrid work schedule is available after the first three months of employment, in line with the company policy. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: Yerevan, Armenia Workplace: onsite EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated Senior Software Engineer to join our team in Armenia! About the role: We are looking for a senior generalist engineer. You will work across PHP, AngularJS, Go, Node, and SQL. Strong in PHP, able to pick up Go and Node as needed, able to work in a system you did not write. You own features from design to production, write short design docs before non-trivial work, and work directly with product and QA. You already use agentic coding tools daily. Senior here is not about years of experience. It is about how you operate, technically and with people: Takes the hard tasks. Picks up the unclear, risky, or unpopular problem and drives it until it is working in production for real users. Done means live, not a ticket status. Flexible in solutions. Has more than one way to solve a problem and chooses based on constraints, not habit. Moves fast when it matters. Knows when to ship quickly and when to slow down, and can tell the difference. Communicates. Explains decisions clearly, keeps people informed, raises problems early instead of late. Gives and takes feedback. Direct, specific, constructive. Not defensive when the feedback comes back. Owns outcomes. Not just the code, but whether the thing actually works for the people using it. What you'll get to do: Build and ship features across the stack: data model, API, UI. Help split the monolith into services: define service boundaries, plan data migrations, roll out changes step by step without downtime. Modernize legacy code where it pays off. Write short design docs for non-trivial changes. Own what you ship: monitoring, alerts, fixes. Design schemas, write efficient queries, build reports operators depend on. Review code and mentor. What we're looking for: Solid experience building and running production software at a senior level. Strong in PHP; able to pick up Go and Node as needed. Solid with relational databases: schema design, query performance, migrations on live data. Experience improving a large legacy codebase incrementally. Usage of agentic AI coding tools daily. You can show us how you plan work for an agent, where you trust it, and where you don't. Writing tests and treating correctness especially seriously where money, commissions, and reporting are involved. Writing clear design docs, tickets, and PR descriptions. Communicating directly with product, QA, and non-technical stakeholders. Working English, spoken and written. Nice to have Splitting a monolith into services in production. Kubernetes and Cloudflare in daily operations. LLM-backed features: pipelines, evaluation, self-hosted open-weight models, MCP servers. Applied ML in production (recommendation or scoring). Payments, fintech, or iGaming. Web scraping at scale, anti-bot handling, proxies. Here's what we offer: Start with 24 days of annual leave, with 2 additional days added each year, up to 34 days by your fifth year with us. Benefit from two Free Fridays each year, limited to one per quarter. Access online learning platform like Udemy for Business, and a budget for external training. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Gym allowance. Parking Team-building activities in various locations.

Location: București, Romania Workplace: none EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated Integration Team Lead to join our team in Bucharest, Romania! About the job: You will be responsible for leading a team of Integration Managers whilst holding end to end delivery accountability for a portfolio of client integrations and software solutions within the iGaming and sports betting space. This is a delivery leadership role, combining line management of the team with oversight of complex integrations from project initiation through go live and post deployment support. You will work closely with international clients, internal development teams, senior stakeholders and third party vendors, balancing hands on delivery involvement with team leadership responsibilities across multiple integrations running in parallel, ensuring delivery is on time, within budget and to a high quality standard. What You'll get to do: Client and Stakeholder Management Act as the primary point of contact for a portfolio of international clients during the integration lifecycle Build strong, long term relationships and ensure client requirements, priorities and expectations are aligned Manage senior stakeholder expectations Delivery and Project Management Own the full project lifecycle from initiation through deployment and post go live support Manage multiple concurrent integrations and delivery streams across distributed teams Define scope, milestones, dependencies and deliverables in collaboration with internal business units Create and maintain delivery plans, schedules and budgets, tracking progress against agreed baselines Ensure integration and development work meets agreed quality and compliance standards Manage risks, issues, assumptions and dependencies, proposing practical and creative solutions Ensure delivery governance, reporting and project administration are accurate, timely and consistently maintained Apply a data driven approach to delivery, using metrics to track performance and inform decisions Coordinate and manage third party vendors and external delivery partners Actively contribute to the Integration Management community by sharing knowledge, re using best practice and driving delivery efficiencies Champion lean agile ways of working and continuous improvement Team Leadership Line manage a team of Integration Managers, providing day to day direction and support Set clear objectives, conduct regular one to ones and carry out performance reviews for direct reports Mentor and coach team members, supporting their professional development and certification goals Identify skills gaps within the team and organise relevant training or knowledge sharing sessions Allocate workload across the team, balancing capacity against portfolio demands and client priorities Foster a collaborative team culture that encourages knowledge sharing and continuous improvement Act as an escalation point for the team on delivery blockers, client issues or resourcing conflicts Support recruitment and onboarding of new team members as the team scales You will have the confidence and maturity to educate, inspire and challenge colleagues, demonstrating strong leadership, collaboration and coaching skills in a fast paced technology environment. What we're looking for: Proven experience delivering complex software or iGaming integrations on time and within budget Prior line management or people leadership experience, ideally within a delivery or integration function Strong hands on experience applying lean agile delivery approaches in software development Experience managing multiple projects simultaneously in a client facing B2B environment Experience working with globally distributed engineering and delivery teams Ability to lead, motivate and influence without direct authority Experience managing third party vendors and external technical partners Strong organisational skills, attention to detail and ability to prioritise effectively Excellent written and verbal communication skills in English Desirable Experience in iGaming, betting, payments or regulated B2B platforms Project, programme or agile certifications such as PMP, MSP, Certified Scrum Master or equivalent Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year Benefit from two Free Fridays each year, limited to one per quarter 3 sick leave days per year, no doctor's note required Daily catered lunch or monthly lunch allowance Private Medical Subscription Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training Access to an Employee Assistance Program through TELUS Health Our office perks include parking, on site massages, and frequent team building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: București, Romania Workplace: none EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated Trainee Tax Analyst to join our team in Bucharest, Romania! About the job: You will have exposure to a wide range of international tax matters, and the opportunity to work with experienced tax professionals in a multinational environment. Hands-on experience across multiple jurisdictions with a supportive environment focused on learning, development, and career growth. As well as the possibility to progress into a more senior tax role as experience and responsibilities grow. What You'll get to do: Assist with the preparation and coordination of tax compliance obligations for group entities. Support the collection, review, and organization of information required for tax filings and reporting. Liaise with tax authorities and assist with administrative aspects of tax correspondence and inquiries. Collaborate with internal stakeholders, including Finance, Legal, Treasury, and external advisors. Maintain tax records, documentation, and compliance trackers. Assist with tax registrations, compliance monitoring, and other tax-related administrative matters. Provide general administrative support to the Group Tax team. Support senior team members with day-to-day tax projects, research, reconciliations, and compliance activities. Assist in the improvement and maintenance of tax processes, procedures, and internal controls What we’re looking for: Bachelor’s / Master’s degree (Accounting, Economics, Finance, Statistics, Mathematics or related fields). Recent graduate (Internship 3 months) or candidate with up to 1-2 years of work experience (Junior). Previous internship, volunteering, or work experience in accounting, taxation or finance is considered an asset. Strong command of English, both written and spoken. Interest in taxation, tax compliance, and international business. Good working knowledge of Microsoft Office applications, particularly Excel, Word, Outlook, and internet-based research tools. Strong attention to detail and organizational skills. Proactive attitude and willingness to learn. Ability to manage multiple tasks and meet deadlines. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: București, Romania Workplace: none EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated Junior Tax Analyst to join our team in Bucharest, Romania! About the job: You will have exposure to a wide range of international tax matters. The opportunity to work with experienced tax professionals in a multinational environment with hands-on experience across multiple jurisdictions. A supportive environment focused on learning, development, and career growth. The possibility to progress into a more senior tax role as experience and responsibilities grow. What You'll get to do: Assist with the preparation and coordination of tax compliance obligations for group entities. Support the collection, review, and organization of information required for tax filings and reporting. Liaise with tax authorities and assist with administrative aspects of tax correspondence and inquiries. Collaborate with internal stakeholders, including Finance, Legal, Treasury, and external advisors. Maintain tax records, documentation, and compliance trackers. Assist with tax registrations, compliance monitoring, and other tax-related administrative matters. Provide general administrative support to the Group Tax team. Support senior team members with day-to-day tax projects, research, reconciliations, and compliance activities. Assist in the improvement and maintenance of tax processes, procedures, and internal controls. What we’re looking for: Bachelor’s / Master’s degree (Accounting, Economics, Finance, Statistics, Mathematics or related fields). Recent graduate (Internship 3 months) or candidate with up to 1-2 years of work experience (Junior). Previous internship, volunteering, or work experience in accounting, taxation or finance is considered an asset. Strong command of English, both written and spoken. Interest in taxation, tax compliance, and international business. Good working knowledge of Microsoft Office applications, particularly Excel, Word, Outlook, and internet-based research tools. Strong attention to detail and organizational skills. Proactive attitude and willingness to learn. Ability to manage multiple tasks and meet deadlines. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: Yerevan, Armenia Workplace: onsite EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. We are looking for a dedicated Senior Affiliate Manager to join our team in Armenia! About the role: The Senior Affiliate Manager (Tier 1) is a high-ownership role within the PartnerMatrix Managed Services (AMS) team. This person takes full responsibility for a portfolio of iGaming operator clients in established, high-competition markets — managing their affiliate programs end-to-end, growing affiliate traffic, and delivering measurable NGR impact across Tier 1 GEOs including the UK, Germany, Sweden, Netherlands, Canada, Australia, etc. The role requires deep industry expertise, strong affiliate relationships, and the ability to operate independently in regulated environments. What you'll get to do: Client Affiliate Program Management • Own and manage affiliate programs for several assigned iGaming operator clients from day one. • Serve as the primary point of contact for assigned operators, regular calls, strategy alignment, performance reviews. • Define and execute affiliate program strategy: GEO targets, payout models (CPA / RevShare / Hybrid), traffic mix goals. • Set up, configure, and maintain affiliate programs within the PartnerMatrix (PMA) platform. • Proactively identify and action program improvements; escalate blockers to the Head of Managed Services and Marketing with proposed solutions. Affiliate Recruitment & Relationship Management • Identify, outreach and onboard high-quality affiliates matching each operator's target GEO and vertical. • Build and maintain strong working relationships with affiliates — be the trusted partner they call first. • Negotiate CPA rates, RevShare deals, and hybrid structures on behalf of operators within approved guidelines. • Run regular check-ins with top-performing affiliates; identify upsell and cross-program opportunities. • Maintain an updated affiliate pipeline per client, track deal status and conversion from outreach to activation. Operational Excellence & Compliance • Ensure all managed affiliates have completed KYC/AML onboarding before activation without exceptions. • Monitor affiliate traffic quality daily, flag fraud signals, bonus abuse patterns, unusual conversion spikes. • Coordinate payment data reconciliation with Finance; review payout files before submission. • Manage affiliate communications via PMA ticketing system; maintain sub-24h response SLA. • Maintain accurate documentation of affiliate deals, contracts and status in the CRM. Reporting & Performance Analysis • Deliver weekly performance reports to each assigned operator (traffic, FTDs, conversions, NGR impact). • Conduct monthly strategy review calls with operators; present data-driven recommendations. • Track KPIs: active affiliate count, payout-to-NGR ratio, new FTDs/month, affiliate retention rate. • Feed insights back to Head of MS for cross-client benchmarking and program strategy refinement. • Contribute to quarterly competitive landscape reviews, flag shifts in affiliate market, rates or GEO trends. Team Contribution • Mentor and support Middle Affiliate Managers — share playbooks, deal structures, GEO learnings. • Document processes and best practices for team knowledge base. • Participate in team calls, contribute to pricing decisions and product feedback for PMA development. What we're looking for: • 3+ years in affiliate management in iGaming • Proven track record of building and growing affiliate programs, not just maintaining them • Hands-on experience with at least one iGaming affiliate platform • Strong existing network of iGaming affiliates across Tier 1 markets (UK, DACH, Nordics, Canada, ANZ) • Understanding of CPA, RevShare and Hybrid commission models, can structure and negotiate deals independently • Fluent in English; German, Swedish, Dutch or French is a significant advantage • Comfortable with data — able to read affiliate reports, spot anomalies, and draw actionable conclusions • Familiarity with regulated market compliance requirements (UKGC, MGA, Spelinspektionen) Nice-to-Have • Experience managing multi-brand or multi-GEO affiliate programs simultaneously • Familiarity with AML/KYC requirements for payment flows in iGaming • Knowledge of Tier 2 or emerging market affiliate ecosystems (CIS, LatAm, MENA) Here's what we offer: · Start with 24 days of annual leave, with 2 additional days added each year, up to 34 days by your fifth year with us. · Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year. · Benefit from two Free Fridays each year, limited to one per quarter. · Access online learning platform like Udemy for Business and a budget for external training. · Daily catered lunch or monthly lunch allowance. · Private Medical Subscription. · Gym allowance. · Team-building activities in various locations. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: București, Romania Workplace: hybrid About us EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. About UXMatrix UXMatrix develops a broad range of digital products, including bespoke frontend applications, reusable templates, widgets, APIs, automated quality-assurance solutions, and a fully customizable WordPress-based CMS. Our products serve multiple operators, brands, and regulated markets, requiring us to balance customer needs, end-user experience, technical scalability, regulatory requirements, and commercial value. About the Role We are looking for a Sportsbook Product Owner to join the UXMatrix Product Team and take ownership of the development and continuous improvement of our sportsbook frontend experience. You will define what should be built and why, translating customer, market, and business needs into clear product outcomes and actionable requirements for the development team. You will work closely with design, engineering, QA, delivery, sportsbook platform teams, commercial stakeholders, and operators throughout the complete product lifecycle—from discovery and definition through delivery, launch, measurement, and optimization. The ideal candidate combines strong product thinking with an understanding of sportsbook user journeys, frontend technology, data, and agile delivery. You should be comfortable making decisions, challenging assumptions, managing competing priorities, and maintaining a clear product direction in a fast-paced environment. What You'll get to do: Product Vision and Strategy Define and communicate the product vision, strategy, objectives, and roadmap for the sportsbook frontend. Translate company strategy, operator requirements, market trends, and end-user needs into clear product priorities. Identify opportunities to improve sportsbook acquisition, engagement, conversion, retention, and overall user experience. Balance reusable product capabilities with operator-specific and market-specific requirements. Contribute to the long-term evolution of the sportsbook product, including personalization, modularity, scalability, and multi-tenant capabilities. Clearly articulate the business and customer value behind proposed initiatives. Product Discovery and Requirements Work with operators, commercial teams, internal stakeholders, and end users to identify problems, needs, and product opportunities. Analyze sportsbook journeys such as event discovery, navigation, search, market selection, bet placement, betslip usage, live betting, promotions, and bet management. Convert business needs into clear product requirements, user stories, acceptance criteria, process flows, and functional specifications. Break down complex initiatives into manageable and independently deliverable increments. Validate requirements with design, engineering, QA, platform teams, and relevant stakeholders before development begins. Ensure regulatory, responsible-gambling, accessibility, localization, and market-specific requirements are considered during product definition. Maintain complete, accurate, and accessible product documentation in Jira and Confluence. Roadmap and Prioritization Own and continuously maintain the product backlog. Prioritize initiatives and backlog items based on customer value, user impact, commercial potential, strategic alignment, risk, effort, and technical dependencies. Define minimum viable product scope and phased-delivery approaches for larger initiatives. Manage scope throughout the delivery lifecycle and ensure material changes are assessed, documented, and agreed with the appropriate stakeholders. Balance new product development, operator requirements, technical improvements, defects, and technical-debt reduction. Make clear prioritization decisions when capacity or timelines are constrained. Agile Delivery Work closely with engineering, design, and QA throughout planning, refinement, development, testing, and release. Ensure the development team understands the product objectives, user needs, requirements, and expected outcomes. Lead or actively contribute to backlog refinement, sprint planning, reviews, and relevant product workshops. Provide timely clarification and make product decisions during development. Identify dependencies, risks, and blockers early and collaborate with the appropriate owners to resolve them. Accept completed work based on agreed requirements and acceptance criteria. Support release planning and ensure features are ready from a product, operational, documentation, and stakeholder perspective. Maintain delivery transparency and communicate progress, risks, scope changes, and decisions clearly. Stakeholder and Client Management Act as the primary product contact for assigned sportsbook initiatives. Build strong working relationships with operators, sportsbook platform teams, commercial stakeholders, engineering, UX, QA, delivery, and senior management. Facilitate product workshops, requirement-gathering sessions, demonstrations, and roadmap discussions. Set clear expectations regarding product scope, priorities, dependencies, and delivery assumptions. Evaluate stakeholder requests objectively and challenge solutions that do not support the product strategy or provide sufficient customer value. Present recommendations using evidence, product data, competitive analysis, and clearly structured business arguments. Support client presentations, product demonstrations, sales opportunities, and RFP responses when required. Product Performance and Continuous Improvement Define success criteria and measurable KPIs for new features and product initiatives. Monitor sportsbook metrics such as event-to-bet conversion, betslip completion, bet placement success, click-through rates, engagement, bet frequency, retention, and feature adoption. Use quantitative data, qualitative feedback, user research, and operational insights to evaluate product performance. Review delivered features after launch and identify opportunities for optimization. Work with UX and analytics teams to identify friction, abandonment points, usability issues, and unmet customer needs. Maintain awareness of sportsbook market developments, competitor products, user-experience patterns, and emerging technologies. Conduct competitor and feature-comparison analysis to identify meaningful product differentiators. Propose improvements that strengthen the UXMatrix sportsbook proposition and create measurable value for EveryMatrix clients. What we’re looking for: At least three years of experience in product ownership, product management, business analysis, or a comparable digital-product role. Experience in iGaming. Experience working with cross-functional software-development teams in an agile environment. Strong ability to translate business and user needs into clear, structured, and testable product requirements. Demonstrated experience managing product backlogs, priorities, scope, dependencies, and stakeholder expectations. Strong analytical and problem-solving skills, with the ability to make evidence-based product decisions. Excellent written and verbal communication skills. Confidence presenting product recommendations and reasoning with technical, commercial, and senior stakeholders. Strong organizational skills and the ability to manage multiple initiatives and competing priorities. Ability to understand technical concepts, frontend architecture, APIs, integrations, and platform dependencies at a product level. Experience using Jira, Confluence, or equivalent product and delivery-management tools. Professional proficiency in English. A degree in technology, economics, business, or a related discipline. What Success Looks Like Success in this role means establishing a clear and evidence-based direction for the sportsbook frontend, maintaining a well-prioritized and delivery-ready backlog, improving collaboration between product and engineering, and delivering measurable improvements for operators and sportsbook users. You will be expected to create alignment around what we build, why we build it, and how we determine whether it has been successful. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: București, Romania Workplace: hybrid About us EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. About the Role We are looking for a Product Data Analyst to join the UXMatrix Product Team and help establish a consistent, evidence-based approach to product development and optimization. You will define how product performance and user behaviour are measured, ensure that the necessary data is collected accurately, and transform that data into insights and recommendations that Product Owners, UX Designers, Engineering teams, and business stakeholders can act upon. This role extends beyond dashboard creation and regular reporting. You will investigate user journeys, identify friction and opportunities, support product discovery, define feature-success criteria, and determine whether released initiatives achieve their intended customer and business outcomes. You will work across UXMatrix products, with a particular focus on critical frontend journeys such as registration, login, deposit, sportsbook navigation, event discovery, bet placement, casino discovery, promotions, content interaction, and customer retention. What You'll get to do: Product Measurement Strategy Work with Product Owners and stakeholders to translate business objectives into measurable product outcomes and KPIs. Establish clear success criteria before features and initiatives enter development. Define leading and lagging indicators across acquisition, activation, engagement, conversion, retention, and feature adoption. Help product teams distinguish between activity metrics, diagnostic metrics, and measurable customer or business outcomes. Ensure product recommendations are supported by reliable data, user research, or clearly documented hypotheses. Analytics Tracking and Data Quality Define and maintain analytics tracking plans for websites, applications, widgets, and critical user journeys. Translate business questions and measurement objectives into clear technical tracking requirements. Validate analytics implementations before and after release. Monitor data quality and investigate broken events, incomplete parameters, unexpected changes, and reporting discrepancies. Ensure that tracking implementations comply with consent, privacy, security, and applicable regulatory requirements. Product and User-Behaviour Analysis Identify abandonment points, friction, behavioural patterns, and opportunities for improvement. Segment users according to relevant characteristics such as acquisition source, device, market, lifecycle stage, product preference, engagement level, or previous behaviour. Conduct funnel, cohort, retention, conversion, path, and behavioural analyses. Analyze critical user journeys Combine quantitative data with UX research, customer feedback, technical performance, and operational context. Reporting and Data Visualization Build and maintain dashboards that provide stakeholders with a clear view of product performance. Create reporting views appropriate for Product Owners, UX teams, Engineering teams, operators, commercial stakeholders, and senior management. Present trends, anomalies, risks, and opportunities clearly and concisely. Reduce dependency on manual reporting by developing reusable and automated dashboards. Ensure KPI definitions remain consistent across products, teams, and reports. Deliver focused analysis and actionable recommendations rather than reporting data without interpretation. Product Discovery and Decision Support Support Product Owners during product discovery by evaluating evidence, sizing opportunities, and identifying behavioural problems. Provide data to support roadmap prioritization, business cases, and investment decisions. Help product teams formulate measurable hypotheses for proposed product changes. Challenge assumptions and stakeholder requests when they are not supported by evidence or a clearly defined customer problem. Conduct market, benchmark, and competitor analyses when relevant to product decisions. Contribute relevant data and insights to product reviews, client presentations, RFP responses, and strategic discussions. Experimentation and Feature Evaluation Define hypotheses, success metrics, guardrail metrics, and evaluation criteria for product experiments. Support A/B tests, controlled rollouts, phased releases, and other product-validation methods. Conduct post-launch reviews to determine whether delivered features achieved their intended outcomes. Track whether recommendations lead to product changes and measurable improvements. Stakeholder Collaboration Work closely with Product Owners, UX Designers, Developers, QA Engineers, Architects, BI teams, operators, and commercial stakeholders. Facilitate workshops to define business questions, KPIs, success criteria, and tracking requirements. Proactively identify relevant insights rather than working exclusively from reporting requests. Establish a regular product-insight cadence through reviews, reporting, and focused deep-dive analyses. Keep stakeholders informed about measurement gaps, data-quality risks, and significant product-performance changes. What we’re looking for: At least three years of experience in product analytics, digital analytics, business intelligence, data analysis, or a comparable analytical role. Previous experience in sportsbook, iGaming, gaming, fintech, e-commerce, or another transactional or regulated digital industry. Strong SQL skills and experience extracting, combining, validating, and analyzing data from multiple sources. Experience analyzing digital-product behaviour, including user journeys, conversion, engagement, feature adoption, and retention. Experience defining analytics events, parameters, tracking plans, event taxonomies, and measurement frameworks. Practical experience with analytics and visualization tools such as GA4, Microsoft Clarity, Power BI, Looker, Tableau, Amplitude, Mixpanel, or equivalent platforms. Ability to transform complex data into clear findings and actionable product recommendations. Strong written and verbal communication skills, including the ability to present findings to technical and non-technical audiences. Strong attention to detail and a disciplined approach to data quality and validation. Experience collaborating with Product, UX, Engineering, QA, BI, and commercial teams. Good understanding of web and mobile application behaviour, including client-side and server-side tracking. Professional proficiency in English. A degree in statistics, mathematics, computer science, economics, business, or another relevant discipline. Here's what we offer: Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us. Benefit from two Free Fridays each year, limited to one per quarter. 3 sick leave days per year, no doctor's note required. Daily catered lunch or monthly lunch allowance. Private Medical Subscription. Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training. Access to an Employee Assistance Program through TELUS Health. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym? At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Location: Amphoe Mueang Chiang Mai, Thailand Workplace: none The Senior Software Development Team Coordinator (Thailand) is the operational right hand of the Thailand Team Leader within the Sitebuilders Chiang Mai team. This role supports the Team Leader to operate at a strategic and technical level — by owning the people rhythm and day-to-day operational layer of the Thailand hub. The Software Development Team Coordinator reports directly to the Thailand Team Leader and works in close partnership to ensure strong team operations, delivery consistency, and people development across the Thailand hub. This role is not intended to act as a buffer between the Team Leader and the team, but rather as a strong operational partner who increases the effectiveness of both. Success in this role is measured by the health and performance of the team, as well as by the Team Leader’s ability to focus on high-impact strategic and technical responsibilities. Responsibilities People Leadership & Team Development • Serve as the primary people manager for Thailand-based engineers — owning regular 1:1s, feedback cycles, and individual development plans in close coordination with the Team Leader. • Monitor team morale, identify and report risks early, and address interpersonal issues with discretion before they escalate to the Team Leader. • Support engineers' career progression by identifying growth opportunities and skill gaps, aligned with the Team Leader and UXM Architect’s technical direction. • Lead onboarding coordination for new Thailand-based hires, ensuring a smooth transition into the team's ways of working. • Build and reinforce a team culture of ownership, initiative, and continuous improvement — consistent with the Team Leader's vision for the team. Delivery & Operational Coordination • Track Kanban progress across the Thailand team, ensuring blockers are surfaced and resolved without pulling the Team Leader away from technical priorities. • Manage day-to-day task allocation and priority adjustments in fast-switching delivery cycles within a Kanban system. • Compile and deliver structured monthly reports to upper management layers detailing overall team status, KPI metrics, operational delivery risks, and sensitive people or performance issues. Every identified issue, bottleneck, or risk must be accompanied by a concrete, actionable remediation plan to improve and resolve the situation dynamically. • Oversee accurate time logging and estimation integrity across the team (including for the Deputy role itself). Technical Contribution & Stability Support • Assist the Front-End Team Leader in identifying potential personnel or project risks and help formulate contingency plans. • Support the Project Anchors and the Stability Unit by ensuring developers are available and focused during critical production fixes. • Maintain sufficient technical credibility to follow engineering discussions, understand the team’s work, and ask relevant questions. While this role is not the primary technical authority, it is expected to operate confidently and effectively within technical conversations. • Act as a first-level escalation point for day-to-day operational and process questions, resolving escalations before it reaches the Team Leader. • Uphold UXM documentation requirements and Definition of Done compliance within the team. Hiring Support • Participate in hiring panels for Thailand-based frontend roles, providing structured feedback on culture fit, communication, and working style. • Assist in scoping role requirements in coordination with the Team Leader. Requirements Experience: At least 2 years of experience in a people management or team coordination role in a tech team. Preferred Qualifications: Familiarity with Front End frameworks and web technologies (HTML, CSS, JS (React, Angular etc.)). We value the ability to translate technical constraints into project timelines, ensuring you can accurately assess scope and complexity during the planning phase. • Genuine people leadership instinct — you find energy in developing others, you notice when someone is struggling before they say it, and you handle sensitive conversations with care. • Organized, dependable, and calm under pressure — the team should feel steadier because you are in the room. • High level of initiative, ownership, and leadership mindset. • Strong communication skills in English; able to represent team dynamics and delivery status clearly to the Team Leader and upward when needed. • iGaming or SaaS platform experience is an advantage. Here's what we offer: · Start with 20 days of annual leave, with 2 additional days added each year (up to 30 days by your fifth year with us), along with 13 public holidays per year. · Enjoy a flexible hybrid work schedule after your first three months with us. · Support for New Parents: - 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. - 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. Benefits & Perks: · Monthly meal allowance · Medical Subscription and Annual Physical/Medical check-up. · Access online learning platforms like Udemy for Business and a budget for external training. · Gym allowance. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!