Ops & Product Builder – Health Services, Belgium

Location: Anywhere in Belgium Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🤹 OPERATIONS AT ALAN Behind Alan's performance lies an Operations team that is anything but back-office. At Alan, Ops is a strategic function: we define the vision, build the systems, and own the outcomes that make our insurance and healthcare products work at scale. As a Ops & Product Builder, you will own some of the most critical and ambiguous challenges in the company. You will shape strategy, drive cross-functional alignment, and build solutions with lasting impact on Alan's P&L and member experience. You’ll be joining 80+ talented, committed, passionate Ops team members working globally on all our services. You’ll be among the team mates structuring this community. Our health services in Belgium is where you can make a difference - In Belgium, our ambition is to build the most integrated care journey in the country. Prevention, care and insurance should work as one, so that every member has a health partner before they get sick, not just after. - We particularly you start by bringing the full ecosystem of our health services to life for our Belgian customers ⭐️ THE CHALLENGE We are looking for entrepreneurs in the mindset with a strong operational background to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare, and deeply re-engineer the experience we offer to our members . We move fast and are proud to tackle big problems! One of our core value is ownership : we expect you to tackle Alan's problems from end to end with a long-term focus, acting on the behalf of the entire Company, never saying “it’s not my job” and being accountable for your actions. Specifically here: Belgian healthcare is built to react. You get sick, then you get care. Prevention is the exception, and people are left to find their way between GPs, specialists, mutualities and insurers. In France, we’ve shown it can work differently. Mo, our AI medical assistant, answers health questions 24/7. The Shop delivers health products at zero out-of-pocket. Alan Precision makes advanced prevention accessible through blood tests and health plans. Occupational health brings prevention into working life. It all lives in one app. Now we’re building it in Belgium, and you’re the one who makes it happen. Here are some examples of missions that you could lead: - Launch Mo in Belgium Bring our AI medical assistant to Belgium in French and Dutch, with Belgian doctors shaping its answers and taking over when a human is needed. - Advanced prevention for everyone: Generalise advanced blood tests paired with AI health plans into a service every member can easily access. That means building the network of clinical labs, pharmacies and care providers behind Alan Precision. - Prevention programmes for unmet health needs: Spot the gaps in today’s care (weight loss, sleep, women’s health etc) and turn them, with health professionals and product teams, into programmes members love. - A health partner for every workplace: Reinvent occupational health and Health At Work, a channel that reaches a huge share of Belgian workers but struggle to deliver the right impact on prevention. Design the model and take it from idea to launch. This is a 0-to-1 role. You’ll have the autonomy of a founder and the backing of a €800M+ ARR company. What you build will change how hundreds of thousands of people in Belgium look after their health. ⭐️ IF YOU HAVE SOME OF THE FOLLOWING, YOU MAY BE A GREAT FIT ⭐️ - 6+ years in operations, product or entrepreneurship, ideally including launching new services - Fluent in English and French or Dutch (both is a strong plus) - You have a high level of structure and strong analytical skills (including Sql fluency for data analysis) - You’ve taken a product or service from zero to scale and owned high-ambiguity, high-impact initiatives - You set clear vision and roadmaps, lead product reviews and drive make-or-buy decisions - You build and run key partnerships autonomously (providers, pharmacies, labs, health-tech) - You’re strong on AI and automation - You’re a strong mentor who makes the people around you better - You know, or will quickly learn, how Belgian healthcare works: mutualities, practitioners, reimbursement, regulation For this role we are looking to hire within the D–F level range, based in Brussels. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you’re excited about this opportunity but don’t check every box, we’d love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We’ll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work