Location: United States; New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone.
We are looking for a Sr Group Manager of Product to lead Apono’s product team and oversee the entire Apono platform, including its integration with 1Password. This is a hands-on leadership role for someone who can combine strong product judgment, people leadership, execution discipline, and deep care for customers and teams.
You will be responsible for creating cohesiveness across the platform, ensuring that different product areas, user experiences, workflows, and integrations come together into one clear and powerful product.
You will report directly to the Director of Product, providing ongoing visibility into roadmap progress, execution risks, release readiness, and product impact. You will work closely with Engineering, Design, GTM, Customer Success and leadership to ensure that Apono is building the right things, in the right way, for our customers.
This is a remote opportunity within the US with a focus on the East Coast.
What we're looking for:
- 8+ years of product management experience, including experience leading broad product areas or platforms in a Business-to-Business (B2B) environment.
- 2+ years of experience leading, mentoring, or managing Product Managers; experience managing Designers is an advantage.
- Demonstrated experience managing roadmaps, releases, launches, and cross-functional delivery from strategy through execution.
- Strong product judgment and experience working directly with enterprise customers, technical buyers, security teams, and executive stakeholders.
- A strong technical orientation, with the ability to partner deeply with Engineering on architecture, feasibility, dependencies, and tradeoffs.
- Experience in cybersecurity, cloud infrastructure, Identity and Access Management (IAM), privileged access management, DevOps, or another complex technical domain.
- Experience with artificial intelligence, automation, agentic workflows, platform integrations, or Software as a Service (SaaS) products.
What you can expect:
- Set direction across the Apono platform, creating alignment across product areas, user experiences, workflows, and integrations.
- Own roadmap execution, making priorities clear, surfacing tradeoffs, and connecting delivery to company goals.
- Guide release planning and tracking, including dependencies, scope changes, launch readiness, and post-release learning.
- Lead, mentor, and support a team of Product Managers as they grow their skills and deliver meaningful customer and business impact.
- Coach product teams to identify meaningful customer problems, validate assumptions, and deliver focused minimum viable products (MVPs).
- Partner closely with Engineering, Design, Go To Market (GTM), Customer Success, Sales, Marketing, and Product Marketing.
- Engage with customers and prospects to understand access management challenges and turn those insights into product opportunities.
The annual base salary for this role is between $202,000 USD and $293,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: North America
Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence.
You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder.
What you’ll do here
- Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups
- Solve incoming technical support requests in a timely manner, including urgent, high-severity cases
- Communicate clearly and tactfully with customers throughout the support lifecycle
- Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved
- Identify and communicate product usage trends, bugs, and feature requests
- Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls
- Document customer activity in accordance with internal and external security standards
- Guide and mentor new team members on support processes and procedures
- Contribute to product documentation, customer knowledge base articles, and best practice guides
- Improve support processes, tools, and workflows in collaboration with the broader team
- Participate in a periodic on-call rotation for production-down issues
What we’re looking for
- Based in the US West Coast timezone
- 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products
- 5+ years of experience supporting enterprise customers
- 2+ years of experience diagnosing production network connectivity and performance issues
- Strong problem-solving, analytical, and troubleshooting skills
- Clear, thoughtful communication skills, both verbal and written
- Experience with Terraform
- Experience with major cloud platforms, distributed systems, microservices architecture, and containerization technologies such as Kubernetes
- Experience with a scripting language, such as Bash, Python, or Ruby, to automate reproduction environments and support workflows
- Ability to read complex code for troubleshooting
- Experience with GitHub
- Experience with REST APIs and command line tools
- Strong organization, attention to detail, and ability to learn new technologies quickly
- Experience working in a startup environment
- A customer-first mindset and a strong instinct for automation, process improvement, and efficient resolution strategies
Bonus tacos if you have
- DevOps Engineering, Software Engineering, or Systems Administration experience
- Software-defined networking experience, such as Tailscale
- Experience supporting engineering teams and the tools they use every day
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: United Kingdom
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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ABOUT THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
WHAT WE'RE LOOKING FOR
REQUIRED QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Docker does not offer visa sponsorship for this role.
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
The Developer Infrastructure team builds the systems Sentry engineers use to develop, test, and ship software. We own local and cloud development environments, CI/CD across our open-source and private codebases, tooling for creating new services, and SDK and library publishing.
Our goal is to help engineers spend more time building for customers and less time troubleshooting their development tools. You’ll work on problems such as shortening CI feedback cycles, improving deployment reliability, detecting flaky tests, and making development environments easier to use and maintain.
As AI coding agents become part of engineering workflows, you’ll also help our environments, CI, and deployment systems support them with the context and access they need.
You’ll own projects from design through rollout and ongoing operation, working directly with engineers across Sentry to understand their needs and measure whether your changes improve their work.
This role is based in San Francisco, with three days per week in the office to work closely with Platform and Product Engineering teams.
WHAT YOU’LL DO
- Build and maintain tooling for local and cloud development environments.
- Improve the speed and reliability of CI and deployment pipelines as our codebases and infrastructure grow.
- Develop supported, reusable workflows for creating services and libraries.
- Improve SDK and library publishing tools and release processes.
- Build metrics, dashboards, and flaky test detection to help teams identify and resolve development and deployment problems.
- Give engineers and AI coding agents the context they need to work within Sentry’s systems and conventions.
- Partner with engineering teams to prioritize improvements, support adoption, and evaluate results.
HOW YOU WORK
- You enjoy building tools and infrastructure other engineers rely on.
- You consider reliability, performance, cost, and maintenance when making technical decisions.
- You take ownership from understanding a problem through implementation, rollout, and operation.
- You listen to engineers’ feedback and use evidence to guide improvements.
- You help teams adopt shared tools and standards through clear reasoning and collaboration.
QUALIFICATIONS
- 5+ years of software engineering experience or equivalent experience building developer tools and infrastructure.
- A track record of building or significantly improving developer tooling or infrastructure used by engineering teams.
- Strong proficiency in Python.
- Experience improving CI/CD systems, including diagnosing performance or reliability problems.
- Experience leading complex technical projects through design, implementation, and rollout.
- Experience using Docker and container orchestration in production.
- Experience working with cloud infrastructure such as GCP or AWS.
- Familiarity with Kubernetes and infrastructure as code tools.
- Experience working across engineering teams to build agreement on tools, standards, or workflow changes.
- Clear written and verbal communication, including explaining technical tradeoffs and documenting how systems work.
You don’t need to meet every qualification to apply. If your experience aligns with the core work, we’d like to hear from you.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Regional Marketing Manager EMEA
Sensor Tower
Location: London, UK
Work arrangement: Hybrid, with 2-3 days per week in the office
Organization: Marketing
Level: Director; initially an individual contributor, with future team leadership
About the role
Sensor Tower is seeking a Regional Marketing Manager to drive marketing across Europe, the Middle East, and Africa (EMEA). Based in London, you will help create and implement Sensor Tower’s regional marketing strategy, building awareness, generating demand, and supporting pipeline growth in partnership with regional Sales and our global Marketing organization.
This is a broad marketing role with an emphasis on product marketing and brand marketing. You will develop a strong grasp of our products and customer use cases, translating complex capabilities into clear, persuasive messaging for EMEA audiences. Working closely with Product, Sales, Engineering, and Customer Success, you will contribute regional insights to global launches and adapt global programs for local markets.
This is a director-level position that will begin as a hands-on individual contributor. You will set priorities, write content, and deliver programs directly, while establishing the foundation to build and lead an EMEA marketing team over time.
What you will do
- Drive the EMEA product marketing strategy and plan, aligning regional priorities with sales goals, global go-to-market strategies, and opportunities across the region.
- Work with Product and Engineering to understand product capabilities and translate technical information into customer value propositions and relevant use cases.
- Partner with global Marketing and Product on product and feature launches and beta programs, bringing EMEA buyer needs into planning and leading regional messaging and activation
- Help plan and execute integrated campaigns across content, email, digital channels, account-based marketing, and events to generate qualified pipeline and support deal progression.
- Collaborate with other marketing leaders on regional events.
- Equip regional Sales teams with localized pitch decks, competitive battlecards, product presentations, and case studies that address customer needs and objections.
- Gather customer feedback, competitive intelligence, and market insights across EMEA. Share actionable findings with global teams to inform product and marketing decisions.
- Establish scalable marketing processes, identify future hiring needs, and build and develop the regional marketing team as the function grows.
What you will bring
- Significant B2B marketing experience, with a track record of driving regional strategy and delivering results at a senior or director-level scope.
- Exceptional writing and editing skills in English, including the ability to explain complex products and data clearly to different buyer audiences.
- Experience adapting global strategies for EMEA, with an understanding of regional differences in buying behavior and market needs.
- The ability to build product knowledge quickly and partner effectively with Product and Engineering on messaging and launches.
- Strong cross-functional collaboration and influence, including partnership with regional Sales and global teams across time zones.
- Experience using CRM, marketing automation, and analytics tools to measure performance and guide decisions.
- Sound strategic judgment and prioritization, with the willingness to execute directly and the leadership skills to build a team over time.
- Broad hands-on experience across demand generation, field marketing, content, and account-based programs, with evidence of pipeline impact
Preferred experience
- Experience in SaaS, MarTech, AdTech, digital market intelligence, or data products.
- Experience hiring, mentoring, or managing a marketing team.
- Familiarity with Salesforce, Looker, or buyer intent platforms.
- Additional language skills relevant to EMEA markets.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote - US West
About the Job:
We're looking for a senior security leader to run our Product Security team and partner to the Director of Security. In this role, you'll own how Security operates: a program led by risk rather than audit calendars, where engineering teams own their security health and Security informs, guides, and validates, where automation and AI take the first pass on every finding, and where posture is measured and published to executives every quarter. You'll build that model, starting with Product Security and extending across the division.
You'll bring a balance of people management, security judgment, and program leadership as you manage a team of security engineers, act as incident manager of record, hold delegated approval for vendor and access decisions, and run the division when the Director is in an audit, a board cycle, or on vacation. You'll work closely with every engineering team to make the secure path the easy one.
Responsibilities:
Manage the portfolio of your team's work, appropriately managing everyone's time and assigning them to the highest priority work.
Help your team and the engineering organization make sense of, and simplify, how security work gets done: who owns what, what is automated, and what Security stops doing.
Guide product engineering teams in owning their own security health: findings route to them with mapped severity, Security reviews and validates rather than fixes, and each team sees its security health in its own service review.
Own the wiring and routing of security findings and requests, driving down noise and the human-decision rate across intake, triage, and review.
Serve as incident manager of record for security incidents: first escalation for our service-level commitments, delegated approver for vendor and access decisions, and cover for the Director's operational duties.
Publish posture: monthly service-level attainment to engineering, quarterly posture to the executive team, and a risk register that drives priorities.
About You:
You have led a security team out of the gatekeeper model once already, and you can say what teams owned afterward, what Security stopped doing, and what the numbers did.
You think in risk, not control lists, and you would rather defend a priority call than a checklist.
You treat automation and AI as the first responder and yourself as the escalation path.
You have been the second leader to a director or CISO and know which decisions to make in their name.
You have run security incidents end to end, including the comms and the review afterward.
You were a strong Senior or Staff security engineer before you managed, and you can still read a PR, a threat model, or a cloud finding and make a call.
You track and drive metrics, and you understand what they can and can't tell you.
Qualifications:
5+ years of experience in a formal security or engineering management role, including managing senior engineers.
Experience moving a security function from gatekeeper to team ownership, with measurable results.
Experience as incident manager for security incidents at a SaaS company, including external communication.
Experience guiding teams through technical tradeoffs and developing senior engineers' careers.
The ability to track and drive metrics, and the wisdom to understand what they can and can't tell you.
Familiarity with AWS security at scale and with external audits (SOC 2, ISO 27001, or FedRAMP) as a participant or control owner.
Excellent communication skills with both technical and non-technical stakeholders.
A thoughtful, empathetic approach to leadership and collaboration.
Pay:
Target pay ranges based on Geographic Zones* for Level M3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $240,600 - 330,700*
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,500 - 297,600
**
Zone 3:
All other US locations - $
204,500 - 281,100
**
All Zones Inclusive of 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
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Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We’re hiring a Sales Development Manager (New York City or San Francisco) to lead and scale our founding SDR team at LangChain.
Our SDRs play a critical role in helping companies adopt LangChain and LangSmith. They engage technical buyers, convert high inbound interest into qualified opportunities, and work closely with our sales and marketing teams to build pipeline.
This role will own the performance, coaching, and development of the SDR team, while helping design the systems, processes, and workflows that power their GTM motion. You’ll partner closely with sales, marketing, and and RevOps to continuously improve how we identify and engage the right accounts.
WHAT YOU'LL DO:
- Lead and coach a team of SDRs responsible for generating qualified pipeline
- Own SDR performance including activity metrics, conversion rates, pipeline creation, and attainment
- Recruit top SDR talent and grow the team as LangChain continues to scale
- Develop SDR talent through coaching, call reviews, and structured feedback
- Build repeatable outbound and inbound qualification playbooks
- Partner with marketing to convert inbound demand into qualified opportunities
- Work with sales leadership and RevOps to align on target accounts, territories, and pipeline goals
- Implement systems and workflows that improve SDR productivity and effectiveness
- Use data to continuously improve performance, analyzing conversion rates across the funnel
HOW TO BE SUCCESSFUL IN THIS ROLE:
- Have 5+ years of experience in sales development
- Have 1–3+ years managing SDRs or leading a sales development team
- Are comfortable working with technical products and developer audiences
- Have experience with modern GTM tooling (AI Agents, LinkedIn Sales Nav, Power Dialers, etc.)
- Are highly data-driven and comfortable managing performance through metrics
- Are passionate about coaching and developing early-career sales talent
- Thrive in fast-moving environments where processes are still evolving
- Have strong communication and organizational skills
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As one of Notion’s founding Demo Engineers, you’ll build the global demo engine behind how we bring Notion’s most important customer stories to life. You’ll shape the standards, systems, and experiences that help our Sales teams demonstrate what is possible with Notion, from the first customer conversation through implementation and deployment.
This is a high-impact opportunity to create the function from the ground up. You’ll establish global standards, turn our strongest customer solutions into repeatable demos, and give regional teams the tools and autonomy to innovate. Your work will directly influence how customers understand Notion’s platform, AI capabilities, and potential to transform how their organizations work.
This role reports to the Global Head of Acquisition and partners closely with Sales, Forward Deployed Engineering (FDE), Enablement, and PMM.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Build the global demo engine that brings Notion’s most important customer stories to life
- Partner with Enablement and PMM to define the core narratives, scripts, environments, and assets for each demo
- Create a durable release and versioning process so demos stay current as the product evolves
- Automate repeatable setup and maintenance wherever possible so the system can scale globally
- Turn Notion’s strongest customer and internal solutions into reusable GTM assets
- Identify high-impact use cases and transform them into repeatable, field-ready demos
- Partner with FDE to package customer solutions, implementation guidance, and technical patterns into demos the field can confidently deliver
- Work with GTM Systems to translate demos into workspaces that can be deployed in customer environments
- Set the global standard for demo quality and help the field deliver it
- Define what great looks like for each demo moment, from the first customer conversation to a tailored technical experience
- Train and coach customer-facing teams on storytelling, environment setup, delivery, and troubleshooting
- Partner with Enablement to create practical resources and programs that raise demo quality across regions
- Create a clear path from experimentation to global scale
- Give customer-facing teams a structured way to safely build, test, and pilot new demo concepts
- Evaluate the strongest ideas and turn them into scalable standards, templates, and reusable assets
- Serve as the strategic demo partner for high-impact opportunities
- Advise teams on custom or personalized demos that fall outside the standard portfolio
- Help teams balance customer relevance, technical credibility, and speed without compromising quality
SKILLS YOU'LL NEED TO BRING:
- 5+ years in a technical or customer-facing role such as Solutions Engineering, Sales Engineering, Demo Engineering, Solutions Architecture, or Software Engineering
- Experience designing and delivering technical demos, prototypes, or solution experiences for a SaaS product
- Strong systems thinking, with experience building scalable standards, templates, documentation, versioning practices, and operating processes
- Ability to translate complex product capabilities into clear, compelling customer stories tied to business value
- Technical fluency across APIs, integrations, automation, data, permissions, and enterprise security concepts
- Working proficiency with scripting or automation tools such as Python or JavaScript
- Experience partnering across Sales, Product, Engineering, Enablement, and Marketing to drive alignment and deliver shared outcomes
- Strong communication and coaching skills, with the ability to raise the capabilities of customer-facing teams
- Comfort creating structure, setting priorities, and making progress in a fast-moving environment with evolving requirements
NICE TO HAVES:
- Experience building or scaling a demo engineering, solutions engineering, or technical enablement function
- Experience with enterprise sales cycles and complex, multi-stakeholder customer environments
- Hands-on experience with demo automation platforms such as Consensus, Navattic, Reprise, Storylane, or Demostack
- Experience supporting major product launches or global go-to-market programs
- Familiarity with AI coding tools such as Claude Code, Codex, or Cursor
- Experience with productivity, collaboration, AI, or horizontal SaaS products
- Notion power user
TOOLS YOU'LL USE:
- Demo environments: Notion, plus demo automation platforms as needed
- Collaboration: Slack, Salesforce, Gong for call review
- Automation: Zapier, scripting tools, API clients (Postman or similar)
- AI Coding Tools: Claude Code, Codex, Cursor
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $220,000 - $250,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote: United States; San Francisco HQ; Remote: Canada
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
About the Role
As the Engineering Manager for Governance & Access, you will lead the team responsible for building the security, governance, and access capabilities that let Render's customers manage teams, permissions, and environments with confidence as they scale.
You'll design these capabilities for a world where agents, not just humans, operate on Render, turning emerging agentic use cases into simple, reusable platform primitives across identity, authorization, credentials, and delegation. The problems span traditional IAM and emerging agent infrastructure, which is what distinguishes this role from a typical security or IAM job. You'll shape the team's structure as much as its roadmap. You'll also join at a formative moment: the team is small, the architectural foundations are still being defined, and the systems you build will become primitives used across millions of users.
What You’ll Do
- Lead and grow the Governance & Access team
- Own the roadmap for governance, identity and access management, roles and permissions, and related compliance and security capabilities
- Define how these capabilities extend to agents operating on Render, not only human users
- Partner with the dedicated product and design partners already on the team to align roadmap with customer and platform needs
- Build a strong hiring and interview process as the team scales, calibrating closely with recruiting and cross-functional partners
- Make key technical and architectural decisions for access, identity, and governance systems
- Coach and develop engineers, through performance management and career growth
- Coordinate with the adjacent Security team and the rest of the Growth and Expansion org as the platform evolves
- Balance security, usability, and speed, making pragmatic decisions about where strong guarantees are required and where the team can iterate
What We’re Looking For
- Strong people leadership - the top priority for this role
- Comfort operating in ambiguity, with the flexibility to adapt and grow as the team's scope evolves
- Experience building and scaling a team from an early stage
- A track record of managing and developing engineers, including hiring and performance management
- Ability to partner closely with product and design without needing to fill those functions yourself
- Background from either a startup or a larger company is fine. What matters is experience and ability to operate in a fast-paced environment
Nice-to-Haves
- Experience in security, governance, or access management (IAM, RBAC, compliance)
- Exposure to building for AI agents or agentic systems
- Experience managing senior (IC5-level) engineers
- Background in developer platforms or B2B SaaS products
This is an opportunity to help define what secure access looks like when software increasingly acts on behalf of people.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
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Описание вакансии Business Development Representative Outsourcing/Outstaffing
Overview
Plus8soft is a global engineering company providing outstaffing and outsourcing services for fast-growing startups and established international companies.
We focus on delivering high-quality engineering talent across Web, Mobile, Cloud, AI/ML, and DevOps with a strong presence in the US and global markets.
Key Responsibilities
— Build and manage your own sales pipeline through outbound outreach, networking, referrals, and other creative strategies
— Research target accounts, identify key decision-makers, and lead discovery meetings to understand clients' business goals, technical challenges, and hiring needs
— Present Plus8Soft's services, demonstrate how we can help, and prepare tailored commercial proposals
— Own the entire sales cycle, from the first outreach and discovery call to negotiations, contract signing, and a smooth handover to the Account Manager
— Keep your pipeline moving by maintaining consistent follow-ups, managing opportunities in the CRM, and driving deals to successful closure
— Stay up to date with industry trends, emerging technologies, and market opportunities to identify new business potential
Requirements
— 3+ years of proven experience selling IT outstaffing, staff augmentation, or custom software development services to international clients
— C1 English or higher, with excellent verbal and written communication skills, as you'll be communicating with international clients every day
— Understanding of complex tech stacks (SaaS, Cloud, AI/ML, etc.) and daily use of AI tools (ChatGPT, Clay, Apollo, HubSpot/Salesforce) to automate and optimize your own outreach workflow
— A proactive, self-driven mindset with the ability to work independently and take ownership of your pipeline.
Bonus points if you have an existing network of decision-makers in one of our target markets
Conditions
— Long-term freelance contract with a fully remote setup
— Base salary plus an aggressive, uncapped commission package based on closed deals
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to make it simple and reliable for customers to buy, pay for, and grow their use of n8n. You'll own the foundations of how n8n's commercial system works: licensing and entitlements, customer accounts, and the metering and billing platform for both Cloud and Enterprise. Today these live across several teams and two billing stacks; you'll bring them into one stable home that the rest of the company builds on.
This is a foundations role. You build the system that pricing and packaging decisions run on, rather than running price experiments yourself. To do so, here are your core responsibilities:
OWN THE LICENSING & BILLING STRATEGY & ROADMAP
- Define and communicate the product strategy and roadmap for Licensing & Billing in partnership with Engineering, Product leadership, Finance, and go-to-market.
- Prioritize foundational investments based on revenue integrity, enterprise needs, data correctness, and engineering effort, and make trade-offs explicit.
- Lead discovery with enterprise customers, Sales, Customer Success, Finance, and RevOps to understand how n8n is bought, renewed, and grown today, and where that breaks.
LICENSING, ENTITLEMENTS & ACCOUNTS
- Own the license server and entitlement model: issuance, renewal, and validation across Cloud, self-hosted, air-gapped, and OEM deployments, with one source of truth for which plan or deal grants which features.
- Introduce "account" as a first-class product primitive (accounts, purchases, license keys, activations) and expose it as the API contract our customer-facing console and multi-instance management are built on.
- Productize the deal-to-entitlement flow so a closed deal in Salesforce creates or updates entitlements without manual steps.
METERING & BILLING PLATFORM
- Own usage metering and billing for Cloud and Enterprise, including subscription billing: what counts as a billable execution, quota consumption, and overage charging.
- Lead the migration off Paddle Classic and unify Cloud and Enterprise billing into one platform.
- Build the mechanics for usage-based enterprise billing and reliable overage charging.
CROSS-ORG ALIGNMENT
- Make the architecture and mechanism decisions (entitlement model, billing platform, enterprise invoicing path) and align closely with Finance and go-to-market on each of them. Every decision here touches money; you bring people along rather than inform them afterwards.
- Hold clear boundaries with adjacent teams: the customer console, execution limits, and access control live elsewhere; you own the data and mechanics they rely on.
- Establish clear success measures and keep the squad accountable for outcomes, not only delivery.
REQUIREMENTS
Must-haves
- Billing or licensing product experience: You have 6+ years in Product, with a substantial part spent owning a billing, licensing, entitlement, or quote-to-cash system at a B2B SaaS company.
- Shipped through Finance and RevOps: You've driven a cross-functional systems change where Finance, Sales Ops, and Engineering all had a say, and you got it live.
- Systems and data-model depth: You can design or critique an entity model, reason about reconciliation and idempotency in a sync, read an API contract, and explain why two systems reading the same events end up with different numbers.
- Attention to detail: You know that if the billing data is wrong, everything built on it inherits the error, and you sequence work accordingly.
- Prioritization under ambiguity: You make trade-offs explicit and connect foundational or data-quality work to commercial outcomes.
- Ownership and autonomy: You grab problems without being asked, fix what you see broken, and drive outcomes without waiting for direction.
- Exceptional communication: You're equally at home with engineers, the Finance team, and Sales, and you can make billing trade-offs legible to all of them.
- Enterprise reality: You understand what self-hosted, air-gapped, and OEM deployments mean for licensing and metering.
Nice-to-haves
- Usage-based billing: You've owned usage-based or hybrid (subscription plus usage) billing.
- Vendor billing stacks: You've worked hands-on with Paddle, Stripe, Chargebee, Zuora or similar, and know where they break at enterprise contract volume.
- Migration experience: You've run a billing-provider migration.
- Hands-on ability: You can read code, query data, or prototype, even if you're not shipping it.
- CRM integration: You've worked on Salesforce or CRM-to-billing integrations.
- Domain familiarity: You know workflow automation, agent orchestration, or open-source / developer-community products.
- Writing culture: You default to writing things down to create clarity and alignment.
Why join us?
At n8n, you'll be in the middle of the AI revolution. The shift from deterministic automation to agent autonomy is a genuinely open design space, and n8n has a credible claim to owning it. Every plan we sell, every enterprise contract, and every agent run that gets metered and billed runs on the foundation you own: licensing, entitlements, accounts, and the billing platform across Cloud and Enterprise. Your work directly shapes how n8n makes money and how easily customers can buy, grow, and trust what they pay for, from self-serve Cloud to air-gapped and OEM deployments.
You'll join one of Europe's fastest growing startups at the sweet spot: small enough to have real impact and be empowered, big enough that your work already reaches massive scale and serious enterprise customers. You'll work with experienced engineers, Finance, and go-to-market on problems where the details are the product, in an AI-native, empowered culture of humble, kind, yet driven and direct people, where you're hired to think, not just to execute. And with our fair-code model, a passionate open-source community gives you a direct feedback loop on everything you ship.
Sound like a challenge you're excited to take on?
Apply now, and help us build the commercial foundation of the future of reliable AI automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Manager, AI Customer Success to help us build and lead the Customer Success team for Source by Webflow, a new platform where marketing teams and their AI agents launch, optimize and scale digital experiences together. Source is in limited research preview today, and this team will support customers as it moves into commercial availability.
You’ll start as a player/coach, owning a small portfolio of strategic enterprise Source accounts, including renewals and growth. As Source adoption grows, you’ll build and scale the team. Your job is to help customers get agents into production, prove the business value, and turn that into retention and expansion. This is a first of its kind role for a first of its kind product. There is no playbook yet, and you will write it.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $204,000 - $255,000
- Zone B: $190,000 - $238,000
- Zone C: $177,500 - $222,000
For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Senior Director, Customers Success
As a Senior Manager, AI Customer Success, you’ll …
- Lead and grow the Source CS team: hire and coach as adoption grows, and build a culture of experimentation and shared learning.
- Manage strategic Source accounts: serve as an executive sponsor and build relationships with senior marketing, web and engineering leaders.
- Drive retention and expansion: own renewals, forecasting and account health; partner with Sales on expansion and negotiations; and guide account plans that grow use cases and adoption.
- Turn Source use cases into results: lead discovery workshops, pilots and agent building, helping customers navigate rollout, adoption and change management.
- Own customer outcomes: partner with Forward Deployed Engineers and Solution Architects to move from pilot to production, define success and ROI, and use performance data to drive improvements.
- Enable customers to scale: establish agent permissions, autonomy and review practices, and develop customer champions and enablement.
- Build the Source CS operating model: create playbooks, health metrics and AI-powered workflows; partner across teams to shape the roadmap and develop customer references and case studies
ABOUT YOU:
Requirements:
- 8+ years in customer success, account management or consulting at a B2B software company, including enterprise accounts and executive relationships.
- 2+ years managing a customer success, account management or customer growth team.
- Proven success driving retention, expansion and revenue growth against commercial targets such as net revenue retention.
- Ability to influence executives, both with customers and internally.
- Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required.
- Experience in at least one of the following:
- Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations.Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
- Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
You’ll thrive as a Senior Manager, AI Customer Success if you:
- Think in systems, spot bottlenecks and build repeatable processes with measurable results.
- Are comfortable with ambiguity and energized by building a team, product motion or playbook from the ground up.
- Understand how marketing and digital experience tools, including CMS, martech and analytics, connect to business outcomes.
- Bring relevant experience with usage or consumption based pricing, agencies or systems integrators, or Webflow and its customers. These are welcome strengths, rather than requirements.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions globally. We offer spot trading, margin, futures, staking, and OTC services for both individual investors and institutional clients.
The Consumer Mobile team builds the Kraken app, the interface millions of people use to interact with their money. We work primarily in React Native to make complex financial experiences intuitive, fast, and trustworthy. Our product-minded engineers work closely with Product and Design to understand client problems, challenge assumptions, shape solutions, and measure whether what we ship improves the experience.
We are expanding into Asia and building a new app specifically for Asian users. This requires genuine experience with the region’s distinct user expectations, design language, and technical constraints compared with Western markets.
THE OPPORTUNITY
- Build and own high-quality React Native features end to end, from ambiguous client problems and solution design through implementation, launch, measurement, and iteration
- Partner closely with Product and Design to shape thoughtful, responsive, and trustworthy financial experiences, including product discovery, trading, and simplified client journeys
- Work with APIs and dynamic or real-time data, making strong decisions on state management, rendering, performance, architecture, and reliability
- Raise the product-engineering bar through technical discussions, code reviews, collaboration, strong product ownership, and a willingness to move between product and technical challenges
- Help build Kraken’s new app for Asian markets. Act as the team’s subject-matter guide on regional UX and design expectations, practical approaches to firewall and connectivity restrictions, and appropriate vendors and tooling such as telemetry solutions
WHAT YOU BRING
- Strong React Native experience, including shipping meaningful production applications and making sound architectural and implementation decisions in a modern mobile codebase
- A product-building mindset and strong product judgment. You start with the client problem, challenge or simplify requirements when needed, and turn loosely defined problems into measurable product outcomes
- End-to-end feature ownership, with the ability to use metrics, experimentation, client behavior, and feedback to assess and improve what you ship
- Experience building responsive, data-rich applications using APIs and dynamic or real-time data, alongside close collaboration with Product and Design in written and verbal English
- Versatility and thoughtful AI use. You are comfortable wearing multiple hats and use tools such as Cursor, Copilot, or Claude to work faster while retaining responsibility for engineering judgment and quality
- Proven experience building and shipping consumer mobile apps for Asian markets. You understand the region’s UX and design conventions, its technical limitations, and how to navigate launch challenges including firewall and connectivity restrictions. You can clearly explain how you have solved these problems before
NICE TO HAVES
- Experience in fintech, trading, crypto, payments, or another financial technology environment, with an understanding of trading, investing, or financial products
- Experience with real-time or streaming data, and improving mobile application performance, responsiveness, and reliability across a range of devices
- Experience across both mobile and web, or in a startup or small-to-medium-sized technology company where engineers work closely with Product and Design
- Native mobile experience in Swift or Kotlin, including sound judgment about when to work below the React Native layer
- Chinese language proficiency, such as Mandarin, or another Asian language
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions globally. We offer spot trading, margin, futures, staking, and OTC services for both individual investors and institutional clients.
The Consumer Mobile team builds the Kraken app, the interface millions of people use to interact with their money. We work primarily in React Native to make complex financial experiences intuitive, fast, and trustworthy. Our product-minded engineers work closely with Product and Design to understand client problems, challenge assumptions, shape solutions, and measure whether what we ship improves the experience.
We are expanding into Asia and building a new app specifically for Asian users. This requires genuine experience with the region’s distinct user expectations, design language, and technical constraints compared with Western markets.
THE OPPORTUNITY
- Build and own high-quality React Native features end to end, from ambiguous client problems and solution design through implementation, launch, measurement, and iteration
- Partner closely with Product and Design to shape thoughtful, responsive, and trustworthy financial experiences, including product discovery, trading, and simplified client journeys
- Work with APIs and dynamic or real-time data, making strong decisions on state management, rendering, performance, architecture, and reliability
- Raise the product-engineering bar through technical discussions, code reviews, collaboration, strong product ownership, and a willingness to move between product and technical challenges
- Help build Kraken’s new app for Asian markets. Act as the team’s subject-matter guide on regional UX and design expectations, practical approaches to firewall and connectivity restrictions, and appropriate vendors and tooling such as telemetry solutions
WHAT YOU BRING
- Strong React Native experience, including shipping meaningful production applications and making sound architectural and implementation decisions in a modern mobile codebase
- A product-building mindset and strong product judgment. You start with the client problem, challenge or simplify requirements when needed, and turn loosely defined problems into measurable product outcomes
- End-to-end feature ownership, with the ability to use metrics, experimentation, client behavior, and feedback to assess and improve what you ship
- Experience building responsive, data-rich applications using APIs and dynamic or real-time data, alongside close collaboration with Product and Design in written and verbal English
- Versatility and thoughtful AI use. You are comfortable wearing multiple hats and use tools such as Cursor, Copilot, or Claude to work faster while retaining responsibility for engineering judgment and quality
- Proven experience building and shipping consumer mobile apps for Asian markets. You understand the region’s UX and design conventions, its technical limitations, and how to navigate launch challenges including firewall and connectivity restrictions. You can clearly explain how you have solved these problems before
NICE TO HAVES
- Experience in fintech, trading, crypto, payments, or another financial technology environment, with an understanding of trading, investing, or financial products
- Experience with real-time or streaming data, and improving mobile application performance, responsiveness, and reliability across a range of devices
- Experience across both mobile and web, or in a startup or small-to-medium-sized technology company where engineers work closely with Product and Design
- Native mobile experience in Swift or Kotlin, including sound judgment about when to work below the React Native layer
- Chinese language proficiency, such as Mandarin, or another Asian language
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations.
The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets.
What You’ll Do
Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat.
Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines.
Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA.
Troubleshoot production issues, perform root cause analysis, and track incidents through resolution.
Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively.
Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases.
Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance.
Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes.
Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency.
Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities.
Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications.
Follow ITIL best practices across Incident, Problem, and Change Management processes.
Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders.
What You Bring
Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment.
Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis.
Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA.
Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls.
Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders.
Ability to work independently while also collaborating effectively within a global, cross-functional team.
Strong understanding of application dependencies, system components, interfaces, data flows, and business processes.
Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities.
English level
Intermediate/Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Australia
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
ABOUT THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
WHAT WE'RE LOOKING FOR
REQUIRED QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Docker does not offer visa sponsorship for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York, New York, United States
Our Story
At think-cell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.
Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! 🚀
What you will do:
We’re looking for a strategic and customer-centric Customer Success Manager to oversee a portfolio of strategic global customers, driving long-term value, adoption, and partnership.
In this high-impact role, you'll serve as a trusted advisor to senior stakeholders, driving retention, expansion, and long-term customer success. You'll develop deep partnerships within your accounts, identify new opportunities to add value, proactively manage renewals, and align think-cell usage with strategic business goals. This is an ideal role for someone who excels at building executive relationships, influencing without authority, and turning customer satisfaction into measurable growth.
If you thrive in a high-ownership environment and are passionate about delivering customer outcomes at scale—we want to hear from you.
Key Responsibilities:
Own a portfolio of think-cell’s most strategic accounts.
Serve as the primary relationship owner, responsible for renewals and upsells while driving retention, growth, and long-term customer value.
Partner with champions and executive sponsors to drive product adoption, resolve issues, and uncover new use cases.
Orchestrate executive business reviews, track adoption metrics and align on success plans.
Monitor account health and proactively mitigate churn through deep engagement and value delivery.
Identify opportunities to evangelize new features or product enhancements within high value accounts.
Your profile:
Bachelor’s, Master’s degree in Business or related relevant field.
3–6 years of experience in strategy consulting is preferred, or management consulting within high-growth technology companies.
Experience navigating large, complex customers and partnering with technical and executive stakeholders.
Excellent relationship building skills and a proactive approach to customer engagement.
Organized and highly accountable with a bias towards action.
Strong ability to communicate value and navigate customer organizations with precision.
Understanding common GTM tools (e.g. Salesforce.com, Outreach.io) is a plus
Appreciation of our product - willingness to understand think-cell’s product and value is a must (don’t worry, it’s very intuitive); experience with think-cell is a plus
Hybrid: Willingness to work on-site in, minimum of 3 days/week
- NYC office (opening soon).
Executive presence, ability to influence, build rapport, and excellent communication skills.
We believe in a human hiring process, every application is personally reviewed.
Why is think-cell the right place for you?
At think-cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.
Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.
Our Values
At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership
: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First
: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team
: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence
: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this position, we anticipate paying OTE of $130K - 160K/yr. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At think-cell, we value diversity. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
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seniorBased in the US West Coast timezone
УдалённоUnited Kingdom
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УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Brazil
УдалённоAustralia
New York, New York, United States
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