About KPI Solutions:
KPI Solutions is a national supply chain consulting and warehouse automation systems integrator, formed in 2021 by merging Kuecker Logistics Group, PULSE Integration, and QC Software. The company specializes in material handling integration and delivers engineered solutions combining automated technologies (MHE, robotics, conveyor, ASRS, AMR/AGV) with intelligent warehouse execution software to optimize productivity and fulfillment speed.
Position Summary:
The Software Deployment Engineer I/II is an individual contributor responsible for end-to-end delivery, configuration, installation, and support of Kommand warehouse execution/control systems and related material handling hardware such as pick-to-light, overhead illuminators, AutoStore, and T-sort integrations. The role includes project-level system configuration, commissioning, installation, upgrades, and live troubleshooting independently across on-site and remote/office phases. This role consolidates hardware installation and commissioning functions previously done by a dedicated Systems Integration & Commissioning team.
Key Responsibilities:
On-Site Delivery:
— Lead software commissioning of Kommand and peripheral hardware systems at customer sites as primary technical owner.
— Full-scope installation of pick-to-light and overhead illuminator systems including wiring, physical installation, configuration, and functional testing.
— Conduct Installation Qualification (IQ) and User Acceptance Testing (UAT) with formal documentation and customer sign-off.
— Sole owner of Kommand and system-level troubleshooting for live production issues during on-site engagements.
Remote / Office Delivery:
— Independently deliver new Kommand installations including application pre-configuration, database scripting, and pre-deployment testing.
— Deliver Kommand version upgrades including SSDT schema comparisons, version control, local pre-install testing, and customer coordination.
— Perform production upgrade execution after business hours to minimize downtime.
— Work on DEV, QA, and Sandbox environments during business hours.
— Validate, diagnose, and remediate defects, escalating rarely.
— Participate in on-call rotation covering Kommand, AutoStore, and T-sort system escalations.
— Provide post-go-live support including system migrations, integration testing with ERP/WMS platforms (e.g., SAP/WMS), and multi-site rollout support.
Project Configuration & Deployment:
— Gather Kommand configurations and system parameters for projects.
— Translate Business Requirements Document and customer conversations into system settings, network spreadsheets, and parameters.
— Educate clients on host interface use.
— Configure Kommand sandbox and production environments for customer testing and go-live.
— Assist with training on new features.
Scope & Independence:
— Sole owner of critical workstreams including new installations, upgrades, and live troubleshooting.
— Requires judgment and technical depth to manage customer-facing delivery, testing, and sign-off without dedicated support.
Requirements:
— Experience commissioning warehouse execution/control software and hardware peripherals.
— Working knowledge of SQL Server environments including SSDT schema comparison and version control.
— Experience with formal software testing methodologies (IQ/UAT) including documentation and customer sign-off.
— Ability to diagnose, troubleshoot, and resolve live production issues under time pressure.
— Comfort or willingness to perform hands-on installation work for pick-to-light and overhead illumination systems.
— Willingness to work after hours and participate in on-call rotation.
— Ability to translate business requirements into structured system configuration.
— Strong customer-facing communication skills.
Preferred Qualifications:
— Experience with AutoStore and/or T-sort systems.
— Experience with ERP/WMS integration testing (e.g., SAP).
— Background in material handling, warehouse automation, or industrial controls.
What we Offer:
— Medical, Dental, Vision Insurance
— Health Care Concierge Service
— 401(k) Retirement Plan (Pre-tax & Roth)
— Company paid Basic Life Insurance, Short-Term and Long-Term Disability
— Voluntary Life & AD&D Insurance
— Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
— Pet Insurance
— Milk Stork Program
— Wellness Program with gift card redemption and challenges
— Paid Time Off (Vacation, Sick & 10 Holidays)
— Training & Development
Equal Employment Opportunity statement included.
The role
We are hiring a Senior Fraud Investigator to own the operational side of fraud and risk program: monitoring, investigations, case decisions, and merchant communication.
What you will do
- Monitor and analyse activity across the platform.
- Investigate flagged cases.
- Be decisive and own your decisions.
- Communicate directly with merchants.
- Strengthen the controls.
- Support the prevention program.
- Automate and effectivize.
- Maintain clear documentation of investigation findings, decisions, and compliance procedures.
What we are looking for
- Experience (5+ years) in fraud operations, investigations, transaction monitoring, or merchant risk at a PSP, Merchant of Record, acquirer, fintech, or high-volume online merchant.
- Analytical skills: confident working with transaction data and risk signals; SQL or similar hands-on data skills are a strong plus.
- Working knowledge of the compliance context: onboarding and verification requirements, monitoring expectations, and what PSPs and card networks expect from a platform's risk operations.
What we offer
- Relocation assistance if you are currently outside Tallinn.
- Official employment in Estonia.
- Social benefits.
- Private health insurance.
- 100 monthly sports allowance.
- 28 days of annual leave.
Задачи:
— Разработка высоконагруженных backend-сервисов и внутренних API на Go.
— Проектирование и развитие микросервисной и распределённой архитектуры: идемпотентность, консистентность, retries, deadlines, отказоустойчивость.
— Написание конкурентного кода на goroutines, channels и примитивах синхронизации.
— Проектирование REST/gRPC API и согласование контрактов с другими командами.
— Асинхронное взаимодействие сервисов через брокеры (Kafka, NATS, RabbitMQ).
— Работа с БД: проектирование схем, индексы, оптимизация запросов, транзакции; Redis для кэша и хранения.
— Профилирование и оптимизация: CPU, память, аллокации, GC, throughput и latency.
— Тестирование: unit- и integration-тесты.
— Docker и Kubernetes: деплой, ресурсы, health checks.
— Участие в построении CI/CD.
— Мониторинг, логирование, трейсинг, алерты и дашборды.
— Code review, участие в архитектурных решениях и техдизайне.
— Управление техдолгом и рефакторинг.
— Разбор production-инцидентов, повышение надёжности.
— Документирование технических решений.
Требования:
— Коммерческая разработка от 5 лет, из них опыт production-разработки на Go от 3-4 лет.
— Глубокое знание Go: goroutines, channels, примитивы синхронизации, паттерны конкурентности, memory model, GC, runtime.
— Опыт написания конкурентного кода без гонок данных.
— Умение профилировать и оптимизировать приложения с помощью pprof (CPU, память, аллокации).
— Опыт работы с generics.
— Понимание сетевого программирования.
— Опыт разработки высоконагруженных и распределённых систем.
— Опыт проектирования микросервисной архитектуры.
— Понимание event-driven архитектуры и асинхронного взаимодействия между сервисами.
— Сильные навыки System Design.
— Понимание принципов отказоустойчивости: retries, deadlines, идемпотентность, консистентность данных.
— Опыт проектирования и разработки HTTP / REST / gRPC API.
— Уверенное знание SQL и PostgreSQL или MySQL: сложные запросы, CTE, оконные функции, индексы, транзакции, оптимизация.
— Опыт работы с NoSQL-хранилищами.
— Практический опыт работы с Redis.
— Опыт работы с одним или несколькими брокерами сообщений: Kafka, NATS/JetStream, RabbitMQ.
— Опыт работы с Docker и Kubernetes: деплой, управление ресурсами, health checks, readiness/liveness probes.
— Опыт работы с Git и CI/CD (GitLab CI, GitHub Actions, TeamCity или аналоги).
— Хорошее понимание Linux, сетей и TCP/IP.
— Опыт написания unit- и integration-тестов.
— Опыт работы с мониторингом (Prometheus, Grafana), логированием и трейсингом.
— Опыт проведения code review и участия в принятии архитектурных решений.
— Умение документировать технические решения.
Будет плюсом:
— Опыт построения observability: OpenTelemetry, Jaeger, ELK.
— Опыт работы с CI/CD и GitOps: ArgoCD и аналоги.
— Опыт работы с распределёнными и NoSQL-базами данных: ClickHouse, MongoDB, YDB, CockroachDB.
— Опыт работы с IAM, OAuth2/OIDC, mTLS и безопасным межсервисным взаимодействием.
— Знание Python для скриптов, автоматизации и работы с legacy-кодом.
Условия:
— Поток действительно интересных проектов, релевантных твоему опыту и с учетом текущей загрузки.
— Формат работы 5/2, полная или частичная занятость.
— Оформление в удобном для тебя формате: ИП или самозанятость.
— Полная удаленка.
— Возможность менять проекты внутри компании — с учётом твоей экспертизы, интереса и текущей загрузки.
— Прозрачность условий и коммуникации, поддержка на всех этапах до выхода на проект и во время работы.
Location: Remote - US
About the Job:
The Enterprise Acquisition Account Executive will drive LaunchDarkly's growth by acquiring new enterprise customers through 100 percent net new logo generation. Owning a defined territory, you will develop and execute strategic account plans, generate new opportunities, and deliver tailored solutions that demonstrate LaunchDarkly's value. This role is ideal for someone who thrives on breaking into greenfield accounts and closing new business.
Responsibilities:
Territory Management:
Develop and maintain comprehensive territory and account plans.
Pipeline Generation:
Secure consistent new opportunities through targeted outreach and account research.
Revenue Growth:
Achieve quarterly revenue and new logo acquisition targets.
Customer Engagement:
Build strong relationships with champions and decision-makers, developing compelling business cases.
Collaboration:
Work with SDRs, SEs, and other teams to ensure seamless execution and customer success.
Strategic Thinking & Execution:
Design and execute long-term strategies that drive business growth within a defined territory.
Identify and capitalize on market opportunities and align them with company objectives.
Adapt strategies as market dynamics evolve, ensuring continuous growth and a competitive edge.
Enterprise Sales Expertise:
Proven track record in enterprise sales, including lead generation, opportunity identification, negotiation, and closing high-value deals.
Deep understanding of the enterprise sales cycle and the ability to manage complex, multi-stage deals.
Skilled in selling to C-suite executives and senior decision-makers, developing customized solutions that address business needs.
Customer-Centric Problem Solving:
Assess customer pain points and design tailored solutions that create measurable value.
Build long-term relationships with key customers, acting as a trusted advisor to solve their business challenges.
Overcome obstacles and find innovative solutions to meet customer needs.
Independent Decision Making:
Work autonomously with minimal day-to-day supervision, making sound decisions based on analysis of data and situational factors.
Take ownership of the territory, managing customer acquisition with confidence and minimal instruction.
Prioritize tasks and make decisions quickly, ensuring alignment with broader business goals.
Analytical Skills & Data-Driven Insights:
Analyze market data, sales metrics, and customer insights to inform strategies and decision-making.
Evaluate diverse factors to identify trends, resolve complex issues, and optimize sales efforts.
Use CRM and sales tools to track and analyze performance.
Negotiation & Deal Structuring:
Negotiate large-scale, complex contracts, balancing customer needs with company goals.
Create mutually beneficial agreements that result in long-term business relationships.
Handle objections, overcome resistance, and close deals in a competitive market.
Communication & Influence:
Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders.
Present solutions and negotiate with C-suite executives, ensuring clear understanding and alignment.
Communicate complex ideas concisely and compellingly to diverse audiences.
Collaboration & Team Leadership:
Collaborate effectively with cross-functional teams, including marketing, product, and customer success, to align efforts and drive growth.
Demonstrate leadership in managing internal resources, ensuring alignment with company goals.
Motivate and influence team members across departments to achieve common objectives.
Results-Driven Focus:
Maintain a strong focus on achieving measurable sales outcomes and consistently meeting or exceeding targets.
Demonstrate motivation by performance metrics and commitment to continuous improvement.
Take ownership for results, holding oneself accountable for achieving objectives.
Qualifications:
8+ years of sales experience, with a focus on net-new logo acquisition.
Proven success in selling technical solutions to CIO/CTO-level personas in competitive or unbudgeted environments.
Strong track record of exceeding quotas and managing complex sales cycles.
Understanding of IT infrastructure and organizational structures.
Expertise in account planning, stakeholder mapping, and value articulation.
Proficiency in sales methodologies like discovery frameworks and cost justifications.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: San Francisco; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine.
We're looking for an Executive Producer, Executive Communications to own and evolve Cohere’s narrative globally as we grow to become the transatlantic leader in sovereign AI. This is a rare opportunity to use video as the primary medium to share voices and tell stories of executives at one of the fastest growing companies in the most dynamic space in technology.
In this cross functional role, you will partner directly with C-Suite and VP executives, helping to determine how we talk to customers, partners, and employees. The role takes Cohere's narrative—the through-line that connects sovereign AI, transatlantic growth, and the product story—and turns it into the content the world sees and shares.
You will execute Cohere's strategic narrative through various forms of content including video, podcast, and in-house production. While the role flexes across formats, we see video as the primary and most effective medium. The Executive Producer has dual aims: to grow the personal thought leadership profiles of Cohere's senior voices on their own channels and to deliver Cohere's narrative to the market through company channels.
As Executive Producer, Executive Communications you will:
- Build and execute Cohere's strategic narrative across three storytelling surfaces: Executive Thought Leadership, Policy Storytelling, and Corporate Storytelling
- Partner with the VP Global Communications on narrative architecture and translating Cohere's narrative into content strategy and execution across the aforementioned three storytelling surfaces
- Audit and gap analyses across Cohere's senior voices including the co-founding team, CFO, Chief AI Officer, SVP Government Affairs, and various VPs supporting the business
- Develop content playbooks for predictable inflection moments (regulatory milestones, product launches, customer wins, IPO milestones) to be launched on executive and company pages
- Partner with Marketing to create content for company accounts
- Stand up the production function including stage capture systems, content atomization workflows, and freelance crew networks
- Build AI-enabled workflows using Cohere's own products (Command, North, Embed, Rerank) for transcript-to-asset pipelines, executive prep automation, and narrative consistency
- Initiate executive stage content capture and distribution at major events with lean, scalable production
- Conduct executive content audits and gap analyses across senior voices
- Refine and systematize content production workflows with predictable cadences
- Develop flagship thought leadership pieces and corporate storytelling output
- Scale successful surfaces based on impact analysis and team capacity
You may be a good fit if you:
- Have 8-10 years of experience building executive and corporate narratives from ideation through execution, ideally within a fast-paced, high-growth tech or AI environment
- Are adept are creating production workflows from scratch (stage capture systems, content atomization pipelines)
- Have experience in the high-paced broadcast television environment
- Have experience building trust and rapport with executives and senior leaders naturally
- Are scrappy. You thrive in thinking “outside the box” and find joy in marrying a problem to its solution
- Are highly organized and process-driven, with strong project management skills and a bias for action
- Bring high levels of creativity to communications – in format, channel, and storytelling
- Are comfortable navigating organizational dynamics and building strong relationships across all levels
- Thrive in ambiguous, fast-moving environments and know how to ruthlessly prioritize
Ideal Candidate Profile The successful candidate will have experience in strategic communications, content production, and executive storytelling, with the ability to build scalable systems and leverage AI tools. They should be comfortable navigating executive relationships, managing production workflows, and adapting content strategies based on performance data. Experience in tech/AI environments and familiarity with Cohere's product suite would be valuable assets.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
About LawnStarter
LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. The company is expanding beyond lawn care to become a one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.
About Analytics at LawnStarter
The analytics team supports the entire company including product, marketing, operations, and finance. The data platform includes a centralized Redshift data warehouse, modeled in dbt and orchestrated by Airflow, with Segment feeding event data. The team is mid-migration to Lightdash as the single BI platform, replacing Tableau and Metabase. Currently, data quality, tracking standards, and platform hygiene are side tasks handled by analysts.
The Role
The Analytics Engineering Manager will be the first dedicated person for data governance, responsible for data trustworthiness and the roadmap to improve it quarterly. Responsibilities include ensuring quality and freshness of source data, pipelines, reports, metric definitions, Segment event tracking standards, Lightdash workspace health, data feeding ML models, and data security. The role involves collaborating with product, marketing, ops, and finance to prioritize platform work. It is a hands-on role starting solo, building automation, checks, fixing issues, and establishing scalable processes. Eventually, the manager will hire a Lead Analytics Engineer and grow the function as needed.
Key differentiators of the role:
- First dedicated governance role, reshaping existing standards.
- Owns the data roadmap, discovering business needs and prioritizing work.
- Whole-stack ownership from source data to ML models.
- Leading the migration to Lightdash, setting up permissions and norms.
Responsibilities:
- Develop and manage the data roadmap balancing business needs and platform health.
- Automate monitoring of data quality and freshness, resolve incidents.
- Maintain data lineage and impact analysis to assess downstream effects of changes.
- Administer Lightdash workspace, permissions, and rollout.
- Extend and guard the semantic layer with governed metric definitions.
- Govern Segment event tracking catalog, standards, and drift detection.
- Ensure AI data readiness for internal AI tools querying the warehouse.
- Manage data security, privacy, access controls, and compliance with US state laws.
- Maintain governance documentation, ownership models, and review processes.
Challenges to solve:
- Convert business requests into a prioritized data roadmap.
- Ensure Lightdash migration improves platform usability without dashboard sprawl.
- Complete and maintain a trustworthy semantic layer.
- Manage event-tracking standards and prevent entropy.
- Proactively detect and prevent data pipeline breakages with automation and lineage.
Success metrics for year 1:
- Zero pipeline incidents from unannounced data changes.
- Zero freshness incidents; stakeholders never see stale dashboards.
- All business areas use official, well-maintained metrics and dashboards.
- Every Segment event has an owner and meets standards.
- Governance operates as a documented, sustainable system.
Requirements:
- Passion for data governance as a craft.
- Daily use of AI tools for automation, anomaly triage, and documentation.
- Hands-on manager who codes, debugs, and configures personally.
- Product-minded, able to translate vague requests into prioritized plans.
- Automation-first approach to quality checks.
- Ability to enforce standards with clear rules and good tooling.
Role exclusions:
- Not a large-team leadership role; starts solo with potential to hire one lead.
- Not a policy or committee role; hands-on fixing with code and conversations.
- Not a BI analyst role; focuses on platform and guardrails, not dashboard building.
- Not a mature system babysitting role; involves building and evolving the platform.
Technologies involved:
- Warehouse & pipelines: Redshift, dbt, Airflow
- Ingestion: Fivetran, custom Airflow pipelines
- Event tracking: Segment
- BI tools: Lightdash (primary), Tableau and Metabase (sunsetting)
- AI tooling: Claude Code, Codex, Brain (internal AI toolkit)
- Observability: AI-powered Analytics Engineer agent for monitoring and anomaly detection
Benefits:
- Base salary $75k-$120k/year
- Fully remote with asynchronous collaboration
- Flexible PTO
Equal employment opportunity statement included.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re seeking a Senior Communications Manager to strengthen 1Password’s position as a trusted authority for identities, credentials, and access across modern organizations, including the people and agents they rely on.
This role will shape clear, credible narratives about identity and access management, unified access, and the role of AI in the future of security. Through media relations, contributed content, events, speaking engagements, and rapid response, this person will build trust with developer, business, and security audiences.
The ideal candidate brings technical fluency, a strong understanding of the security market, and the ability to translate complex ideas into compelling communications that advance 1Password’s technical credibility and strategic ambition.
This role reports to the Director of Communications.
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 6+ years of experience in communications, PR, or marketing, in B2B tech; cybersecurity, AI, or developer-focused experience strongly preferred
- Enterprise security expertise: Understands cybersecurity, identity and access management, credential security, AI agents, and developer workflows. Can explain how authentication, authorization, credential use, and accountability must evolve as organizations adopt new technologies.
- Media and thought leadership experience: Has established relationships with security, technology, business, and developer media. Can partner with executive and technical spokespeople to develop distinctive points of view and turn them into compelling stories, bylines, briefings, and speaking opportunities.
- Strategic storytelling and writing skills: Develops communications strategies tied to business priorities and translates complex topics into clear, credible content for technical and business audiences.
- Cross-functional collaboration: Works effectively with marketing, product, engineering, security, legal, sales, executive teams, and external agency partners to align messaging and deliver integrated programs.
- Ownership, adaptability, and prioritization: Drives work forward without waiting for perfect clarity, brings structure to ambiguity, and balances planned work with rapid-response needs. Makes sound decisions, communicates tradeoffs, and follows through.
- AI-forward judgment: Uses AI to work faster without outsourcing strategic thinking or editorial judgment. Knows what to hand off, what to own, and how to recognize when AI-generated work needs refinement.
What you can expect:
- Media and executive communications: Build media strategies, maintain trusted journalist relationships, support executive and technical spokespeople, and develop opportunities that strengthen 1Password’s position in the market.
- Content and narrative development: Lead press releases, contributed articles, blog posts, executive communications, media materials, and other content that makes complex topics in identity, access, AI, and developer security clear and relevant.
- Event communications: Develop media and speaking strategies for major industry events, such as RSA Conference, Black Hat, and Infosecurity Europe. Coordinate briefings and interviews, support speaker preparation, and provide on-site communications support.
- Rapid response: Monitor developments in cybersecurity, identity, AI, and technology. Develop response plans, coordinate internal input, and help 1Password contribute a clear, credible perspective to important industry conversations.
- Measurement and improvement: Set goals for communications programs, monitor coverage, message adoption, and audience engagement, and use those insights to refine strategy and prioritize future work.
USA-based roles only: The annual base salary for this role is between $137,000 USD and $199,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
ABOUT THE ROLE
Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate.
Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in.
This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV.
Please note: For this role, we are only able to hire in the United States.
In this role, you will
- Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar.
- Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team).
- Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future.
- Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in.
- Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it.
ABOUT YOU:
- You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results
- You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees.
- You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K
- You have a real point of view on account selection and engagement strategy
- You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you
- You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered.
- You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively
- You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one.
Compensation for this role is $100K base salary. OTE is $200K.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We're looking for a Staff Product Designer to lead design across the Content and Localization teams on our Build pillar. You’ll help shape Source by Webflow https://webflow.com/blog/introducing-source-by-webflow, our new platform where marketing teams and agents build and optimize digital experiences together. Source is where the hard work of web marketing happens: scaling what works, driving impact with every iteration, and keeping brand and content consistent as teams and agents move at speed.
You'll own the Agentic CMS experience: a next-generation content layer that enables enterprise teams to manage content and deliver it across every site, channel, and AI agent they operate. This work spans the full content lifecycle, from authoring and governance to localization and publishing. This is a role for someone who thinks in systems, sweats the details, and gets excited about making complex content infrastructure feel simple — so marketers can move fast, agents can operate reliably, and every experience a brand ships stays coherent and on point.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $191,700 - $230,000
- Zone B: $180,000 - $216,000
- Zone C: $168,300 - $202,000
- Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada)
- 209,000 - 251,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the Senior Director of Product Design
As a Staff Product Designer you’ll …
- Own the Agentic CMS experience end-to-end, from early discovery and UX strategy through prototyping, detailed execution, and making sure what we ship is great. Define how enterprise marketing teams author, organize, govern, and publish content across multiple sites and channels — and how that experience holds together as a coherent system, from the visual authoring surface to publishing workflows to localization.
- Design for both humans and agents. Build surfaces that work for marketing teams operating at scale and for AI agents querying and composing against structured content, with the right controls, transparency, and trust signals for each.
- Think in systems. The CMS touches nearly everything Webflow's enterprise customers do. Hold a coherent experience model across interconnected surfaces while making individual flows feel simple and obvious.
- Work upstream. Partner with PMs, engineers, and researchers to shape what gets built. Align on content models, API affordances, and product strategy before pixels get pushed.
- Raise the bar — in craft, process, and how you use AI to move faster without sacrificing quality. Present work to cross-functional partners and senior leaders, and bring a point of view on how the CMS connects to the broader Webflow platform.
ABOUT YOU:
Requirements:
- BA/BS degree or equivalent experience
- 7+ years of product design experience with a portfolio showing recent, substantive work navigating ambiguous problems within complex products. You know how to make something complex feel obvious to the people using it. Experience with content systems, multi-user workflows, and agentic experiences is especially relevant.
- Systems thinking at scale. You've designed for interconnected surfaces where decisions in one place ripple across others, and
- Comfort with technical depth. You can engage meaningfully with engineers on API design, data modeling, and content architecture to ensure design and systems decisions are aligned.
- Strong interaction and visual design craft, with fluency in AI-assisted workflows — prototyping in code, using AI tools to explore and communicate ideas faster, and comfort working where the line between design and production is increasingly blurry.
You’ll thrive as a Staff Product Designer if you:
- Can hold a long-horizon systems problem and still ship focused, high-quality work in the near term.
- Communicate with precision and can influence product strategy and present tradeoffs to senior stakeholders without losing the room.
- Combine strong craft with the humility to test your assumptions early and often.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Spain; Romania; Hungary; Portugal; Slovakia; Brazil; Poland; Colombia; Mexico
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based either within EMEA or Americas.
As a GTM Engineer you'll be the technical operator behind Oyster's revenue engine. You'll build, connect, and automate the software systems that drive pipeline. Turning high-level commercial strategy into workflows that run reliably, without anyone even touching them.
Sitting in Revenue Operations, you'll work alongside GTM Teams. Our GTM stack spans a CRM, enrichment and data providers, outbound tooling, our marketing automation platform, the data warehouse, and Oyster's own product APIs. Your job is to make that a coherent system rather than a pile of disconnected tools: clean data flowing to the right place, leads scored and routed in seconds, and reps working from information they can trust.
AI is a key part of the toolkit - you'll use it across the end-to-end funnel to automate and boost workflows, for things like prospect research at volume, personalisation, and buying-signal detection. Where a traditional ops hire would build a rules-based scoring model, you'll build an agent that reads a prospect's careers page, funding history, and hiring footprint and hands a rep a research brief worth acting on.
The foundation is a strong combination of commercial processes, systems and data - that's where the work lives.
CORE RESPONSIBILITIES
- Design the architecture of the GTM stack: CRM objects and fields, lifecycle stages, territory and routing logic, sync patterns between systems, and the contracts between them.
- Integrate systems end to end: CRM (Salesforce), enrichment providers (Clay, Zoominfo), outbound and sequencing platforms (Nooks, Salesloft), marketing automation (Hubspot), the data warehouse, and Oyster's product APIs (using APIs, webhooks, and scripts rather than waiting for a native connector)
- Ship AI-driven GTM workflows - prompt chains, agents, and signal-detection pipelines that automate prospect research, personalised outreach, and real-time buying-signal alerts and more.
- Optimise our commercial processes. It’s not only about installing Tech & AI, it is also about taking ownership and evolving the ways we generate revenue.
- Build automated data waterfalls that pull, clean, deduplicate, and route prospect and account data into the CRM, so reps work from data they can trust.
- Work in a system that's already live. Reverse-engineer existing processes and the reasoning behind them, identify what to keep versus replace, and land changes through a migration plan that keeps pipeline, reporting, and day-to-day selling intact throughout.
- Instrument what you build: define the metric each workflow is supposed to move, measure it, and evaluate output quality so automations stay trustworthy as they scale.
- Keep the stack maintainable and compliant - sensible data handling, monitoring and alerting on the pipelines or agents you build, documented workflows, and no single points of failure that live only in your head.
- Partner with GTM to translate commercial goals into technical solutions, and be honest about which ideas are worth building.
MINIMUM REQUIREMENTS
- 5+ years in a GTM engineering, Revenue operations, growth engineering, or marketing/sales engineering role, or a software engineering background you've deliberately pointed at revenue problems.
- Clear, proven examples of solutions you've implemented that drove measurable pipeline impact. We'll ask you to walk us through them: what you built, why, and what moved as a result. Specifics matter more than scale
- Deep, hands-on knowledge of the modern GTM stack. You've architected a CRM rather than just administered one: navigating existing processes to own the re-configuration of objects and fields, lifecycle stages, routing and territory logic, and the sync patterns that keep multiple systems consistent. Salesforce or HubSpot, plus enrichment providers, outbound and sequencing tools, marketing automation, and platforms such as Clay.
- You build custom integrations, and can wire up a tool nobody at the company has used before from the docs alone.
- Experience owning production workflows: error handling, retries, idempotency, monitoring, and alerting.
- Working experience using AI/LLMs in a GTM or automation context - prompt and context engineering, and strong judgement to know where a model beats a rule and where it doesn't
- Commercial instinct. You understand funnel mechanics, conversion rates, and unit economics well enough to spot which automation is worth building and which is a distraction
- A bias toward shipping. You prototype quickly, put things in front of real users, and iterate rather than designing in the abstract.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Pune, India
Workplace: Hybrid
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Go Developer to design and develop high-performance, secure, and reliable software components for enterprise-scale data collection and processing systems. You'll be building software that runs across Windows and macOS, processes high-frequency events, securely buffers and transmits data, and integrates with cloud-based data platforms — with production-grade engineering practices throughout.
WHAT YOU'LL DO
- Design, develop, and maintain high-performance applications and background services in Go, following clean architecture and production-grade engineering practices.
- Build multi-threaded and concurrent processing components using goroutines, channels, synchronization primitives, worker pools, and efficient memory-management techniques.
- Develop reliable event collection, processing, batching, compression, serialization, and transmission mechanisms for high-volume telemetry and event data.
- Implement robust local persistence and encrypted buffering — supporting offline operation, checkpointing, retry queues, recovery, and protection against data loss.
- Develop secure integrations with cloud platforms and data services using REST APIs, HTTPS, SDKs, and other integration mechanisms.
- Implement enterprise-grade authentication and security mechanisms, including RSA key-pair authentication, JWT/OAuth, TLS, certificate validation, encryption, and secure credential handling.
- Design resilient distributed-client behavior — idempotency, duplicate prevention, exponential-backoff retries, acknowledgement handling, failure recovery, rate limiting, and network resilience.
- Develop efficient data-processing capabilities across formats such as JSON, Parquet, and Protocol Buffers.
- Optimize applications for CPU, memory, disk I/O, network utilization, startup time, and long-running stability using Go profiling and diagnostic tools.
- Develop and support cross-platform software for Windows and macOS, including interaction with OS APIs, system services, file systems, networking, and OS-native security facilities.
- Build comprehensive unit, integration, performance, stress, resilience, and security tests.
- Implement production-grade logging, metrics, health monitoring, diagnostics, and telemetry — ensuring sensitive information is never exposed through operational logs.
- Contribute to application packaging, versioning, configuration management, automated deployment, upgrade, rollback, and enterprise software-distribution strategies.
- Provide senior-level technical leadership through architecture discussions, design reviews, code reviews, troubleshooting, and mentoring.
REQUIRED SKILLS & EXPERIENCE
- 7+ years of software development experience with strong hands-on expertise in Golang.
- Advanced knowledge of Go concurrency — goroutines, channels, mutexes, contexts, synchronization, and worker-pool patterns.
- Strong understanding of data structures, algorithms, memory management, and performance optimization.
- Experience building long-running services, agents, system utilities, telemetry applications, or distributed client applications.
- Strong experience with REST APIs, HTTPS, TLS, JSON, authentication, and secure API integration.
- Experience implementing RSA/public-key cryptography, JWT/OAuth, certificate-based authentication, and secure credential management.
- Experience with local persistence, caching, queueing, batching, compression, retry, and failure-recovery patterns.
- Knowledge of Parquet or similar columnar/binary data formats and high-volume data-processing patterns.
- Strong experience with unit testing, integration testing, mocking, profiling, debugging, and performance testing in Go.
- Good understanding of CI/CD, Git, code-quality tooling, dependency management, vulnerability scanning, and secure SDLC practices.
PREFERRED QUALIFICATIONS
- Experience with Snowflake or comparable cloud data platforms and cloud SDK integration.
- Experience with Windows and/or macOS system programming, enterprise endpoint software, or large-scale telemetry systems.
- Familiarity with C/C++ or .NET interoperability, Windows APIs, macOS APIs, or OS-level encryption and key stores.
- Experience with MSI/MSIX packaging and enterprise device-management platforms.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: EMEA; United States; Ireland; United Kingdom; Brazil; Canada; Mexico
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based within the EMEA or AMER regions.
You’ll join Oyster as a Senior AI Solutions Engineer: Go-to-Market, reporting to the AI Director and partnering closely with GTM leadership.
Your mandate goes beyond automating individual tasks. You’ll help make Sales, Marketing, Customer Success, Partnerships, and Revenue Operations AI native. This means rethinking how people work with AI, where agents can take on operational work, and where human judgement creates the most value to build a more effective AI enabled GTM organization.
You’ll be part of a connected group of Senior AI Solutions Engineers transforming different departments across Oyster. Together, you’ll establish shared standards, reuse successful approaches, and ensure Oyster’s AI transformation is coordinated rather than siloed.
This is a senior, hands on role. You’ll independently identify high value opportunities, decide where AI should and should not be used, and lead complex solutions from discovery through adoption and measurable business impact.
CORE RESPONSIBILITIES
Make GTM AI native
Reimagine how GTM teams work with AI. Move teams from manually operating tools and workflows toward humans orchestrating AI powered ways of working, with human judgement where it matters.
Shape the AI roadmap
Partner with GTM leaders to identify, prioritize, and frame high impact transformation opportunities.
Lead solutions from start to finish
Own complex initiatives from an ambiguous problem through design, build, deployment, adoption, and improvement.
Build best in class AI agents and solutions
Design, build, test, and continuously improve reliable AI agents, agentic workflows, automations, and integrations using LLMs, orchestration platforms, APIs, tools, and enterprise data sources.
Apply sound judgement
Balance value, feasibility, risk, data quality, maintainability, and human oversight. Recognize when AI is not the right solution.
Drive AI adoption and self sufficiency
Partner with GTM leaders, managers, and champions to embed AI into everyday work. Help teams move beyond consuming AI outputs toward confidently creating reusable prompts, workflows, and AI powered ways of working.
Own solutions beyond launch
Measure adoption, quality, reliability, and business impact after release. Continuously improve solutions based on real usage and outcomes rather than treating launch as completion.
Connect the organization and raise capability
Build trust with GTM leadership, share reusable patterns with AI Solutions Engineers supporting other departments, mentor colleagues, and help teams develop the skills and confidence to operate effectively in an AI enabled environment.
MINIMUM REQUIREMENTS
- 3+ years of hands on AI and automation experience, supported by broader experience delivering complex solutions in GTM Engineering, Solutions Engineering, Revenue Operations, systems integration, or a related field.
- A track record of redesigning workflows or operating models, rather than only automating isolated tasks.
- Experience independently leading complex, cross functional initiatives from an ambiguous problem to measurable business impact.
- Strong automation capability using tools such as n8n, Zapier, Make, or comparable orchestration technologies.
- Strong hands on experience designing, building, deploying, and improving production AI agents and agentic workflows using LLMs, APIs, tools, and enterprise data.
- Strong understanding of B2B GTM operations across Sales, Marketing, Customer Success, Partnerships, and Revenue Operations.
- Experience integrating business systems through APIs, webhooks, and authentication mechanisms.
- Strong judgement about where AI can create value, where processes need deeper redesign, and where automation should not be used.
- Ability to influence functional leaders, challenge assumptions constructively, and align technical and nontechnical stakeholders.
- A track record of mentoring others, sharing expertise, and raising standards across a team.
BONUS EXPERIENCE
- Experience with Salesforce, HubSpot, Gong, Clay, or similar GTM platforms.
- JavaScript, Python, or SQL experience.
- Familiarity with RAG, MCP, AI evaluation, observability, governance, or security controls.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: London, England, United Kingdom; Warsaw, Mazowieckie, Poland; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As the Head of Risk UK (Crypto), you will build and lead the independent second line risk function for Capital.com's digital assets business in the UK. This is a dual-hat role. Alongside this UK mandate, you will act as deputy to the Group Head of Risk (Digital Assets) and take primary ownership of building the Group’s financial and prudential risk framework, which will be applied across the Group’s regulated entities as they are onboarded.You will report to the Group Head of Risk (Digital Assets), set the local risk direction, maintain the risk appetite within Group boundaries, and ensure the business operates within approved limits while it scales.
This position carries regulatory responsibilities and is expected to be subject to FCA fit and proper assessment, with senior management accountability expected to formalise as the UK cryptoasset regime transitions into the FSMA authorisation framework. You will be accountable for risk governance, effective oversight of prudential and market risks, and ensuring growth is matched by strong controls, clear escalation, and Board level visibility
Responsibilities
Strategic Risk Leadership:
Own and drive the UK risk strategy, aligned with the Group risk strategy, the business plan, and FCA expectations. Set and maintain the local risk appetite within the boundaries of the Group Risk Appetite Statement
Financial and Prudential Risk (group ):
Own and lead the Group's financial and prudential risk framework -
credit, liquidity, capital, cost, market, and concentration risk
. Lead the Group and entity ICARA (or equivalent) processes end to end, including capital planning and wind down planning.
Stress Testing and Scenario Analysis:
Design and lead the stress testing programme covering crypto market shocks, client behaviour, liquidity withdrawal, counterparty failure, and operational disruption.
Counterparty and Credit Risk:
Set and monitor risk limits for crypto liquidity providers, exchanges, custodians, and banking partners. Oversee counterparty due diligence, concentration risk, and contingency planning for counterparty disruption.
Custody and Safeguarding Risk:
Provide second line oversight of crypto-asset custody arrangements, key management, client asset safeguarding, and on-chain settlement risk.
Operational Risk and Controls:
Oversee the UK RCSA cycle, incident and issue management, control testing, and KRI monitoring in the Group GRC platform.
Technology and Resilience Risk:
Provide oversight of operational resilience, cybersecurity risk, and change management, leveraging group technology risk arrangements.
Outsourcing and Third Party Risk:
Oversee UK's critical third party arrangements, including custody, cloud, and blockchain analytics providers. Ensure robust due diligence, ongoing monitoring, and exit plans.
Monitoring and Reporting:
Maintain the UK risk register and KRIs. Deliver decision ready reporting to the UK Board and Audit and Risk Committee, including appetite breaches, emerging risks, incidents, and remediation progress.
Regulatory Alignment:
Maintain close relationships with the FCA and support regulatory submissions, inspections, and remediation of findings. Ensure audit readiness and disciplined evidence management.
Requirements
Crypto-Assets & Digital Assets (essential):
Proven, hands-on experience with crypto-assets and digital assets is required for this role.
Education & Experience:
Experience in risk management within regulated financial services, with required, demonstrable depth in financial and prudential risk — credit, liquidity, capital, market, concentration, and cost risk. Brokerage or trading platform experience is an advantage.
Regulatory Knowledge:
Strong expertise in FCA requirements, including the UK cryptoasset regime, prudential frameworks (IFPR, ICARA or ICAAP). Prior FCA approval or fit and proper clearance is a strong advantage.
Outsourced Service Management:
Proven experience managing outsourced or shared service risk functions: defining service requirements, monitoring delivery quality, and escalating shortfalls. This is a critical differentiator for this role.
Governance:
Proven experience engaging with Boards and committees, managing escalation processes, and supporting regulatory inspections and audits.
Technical Strength:
Strong command of capital adequacy, liquidity and market risk, stress testing and scenario design, wind down planning, and counterparty risk. Understanding of crypto market structure, custody models, and on-chain risk is highly valued.
Leadership:
Proven ability to build and lead an independent risk function in a fast-paced environment, deputise credibly at group level, and challenge senior stakeholders with clarity and discipline.
Integrity:
High ethical standards, independence of judgment, and ability to meet FCA fit and proper expectations. Professional risk qualifications (FRM, PRM, CFA) are an advantage.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: EMEA; Hungary; Austria; Ireland; Portugal; United Kingdom; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +3 / -5 UTC.
Oyster is a global employment platform that lets companies hire, pay, and take care of talented people anywhere in the world — without setting up a local entity. Oyster acts as the legal employer in 180+ countries, handling contracts, payroll, benefits, and compliance, so our customers can focus on the work, not the paperwork.
Founded in 2019 and now trusted by 2,500+ companies, Oyster is a fully distributed team working across 60+ countries. We believe that where you happen to live shouldn't govern what work you're able to do, or who you're able to hire — our mission is opportunities for all.
About the Role
Oyster's Go-To-Market organisation is scaling fast, with an ambitious growth agenda that spans new markets, new products, and a step-change in brand and execution. The Chief Revenue Officer needs a strong partner to help the GTM leadership team turn that agenda into disciplined, connected, day-to-day execution.
As Business Manager for the GTM org, you will sit close to the CRO and work directly with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the organisation running smoothly, moving quickly, and pulling in the same direction. You will be equally comfortable in the detail of an operating cadence and in the judgement calls of a cross-functional strategic project — and you'll take real ownership of outcomes, not just process.
What You'll Do
- Support the GTM leadership team with translating our company strategy into a GTM plan (Objectives, key results, key initiatives amongst the teams) driving focus across the org on what truly matters.
- Deliver a regular cadence in the GTM leadership team to structurally assess progress, sharpen ‘the what’s next’ and driving accountability
- Deliver the GTM QBRs
- Run smooth, connected GTM operations. Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps to keep the GTM org operating effectively. Build and maintain the rhythm of the business — leadership meetings, business reviews, planning cycles — and make sure the right information, decisions, and follow-through happen on time.
- Act as a trusted partner to the GTM leadership team.
- Spot operational gaps or risks early and work with the relevant VP to close them.
- Speed up execution. Connect the dots across Sales, Marketing, Partnerships, and RevOps, and remove the silos that slow decisions down. Find where handoffs are breaking, where priorities are misaligned, or where two teams are solving the same problem separately — and fix it.
- Diagnose friction between teams and broker pragmatic, fast resolutions.
- Push initiatives from decision to delivery, not just decision to plan.
- Own strategic internal communication for the GTM org. Be the connective tissue between GTM leadership's priorities and the wider organisation. Shape and run the communication cadence — strategic updates, all-hands content, key messages — so that everyone in GTM understands what matters, why, and what's expected of them.
- Translate strategy and leadership decisions into clear, consistent messaging.
- Build feedback loops so leadership hears what's really happening on the ground.
- Own, design, and run strategic growth projects in GTM. Take direct ownership of cross functional initiatives for the GTM org, end to end — scoping, resourcing, designing, running, and reporting on outcomes, without needing a large team behind you, , by uniting functional teams and RevOps around the key objectives..
- Lead cross-functional projects tied to the CRO's growth priorities, from framing through to measurable results.
- Bring structure and rigour to ambiguous problems, and know when to escalate versus when to just solve it.
- Use your knowledge of other GTM organizations to shortcut to solutions based on best practice and market trends
- Collaborate effectively beyond GTM. Represent the GTM org's needs with Product, Engineering, Finance, Customer Experience, and People teams, and make sure work that depends on other functions lands smoothly and on time.
- Build genuine working relationships with peers across the business, not just transactional asks.
- Flag cross-org dependencies early and help resolve trade-offs before they become blockers.
What You'll Do
Translate strategy into a GTM plan
- Partner with GTM leadership to turn strategy into a GTM plan — OKRs and key initiatives — driving focus across Sales, Marketing, Partnerships, and RevOps.
- Run a regular cadence to track progress, sharpen "what's next," and drive accountability.
Design the key initiatives GTM needs to hit the plan
- Identify and help design the cross-functional initiatives that matter most to the plan.
- Bring structure and rigor to ambiguous problems; know when to escalate versus solve it yourself.
- Draw on your knowledge of other GTM organizations to shortcut to what works.
Drive execution of the highest-stakes cross-functional initiatives
- Own select initiatives tied to the GTM plan end to end — scoping, resourcing, running, reporting — while leveraging the GTM teams around you.
- Push initiatives from decision to delivery, not just decision to plan.
Drive the operating rhythm
- Build and run the operating rhythm — leadership meetings, business reviews, planning cycles, QBRs — so GTM executes on the plan as one team.
- Partner day-to-day with the VPs of Sales, Marketing, Partnerships, and RevOps as a trusted advisor; spot and close operational gaps early.
- Diagnose friction between teams — broken handoffs, misaligned priorities, duplicated work — and broker fast, pragmatic fixes.
Own strategic internal communication for GTM
- Be the connective tissue between leadership's priorities and the wider org; shape the communication cadence — updates, all-hands content, key messages — so GTM knows what matters and why.
- Build feedback loops so leadership hears what's really happening on the ground.
Collaborate effectively beyond GTM
- Represent GTM's needs with Product, Engineering, Finance, CX, and People through genuine working relationships, not transactional asks.
- Flag cross-org dependencies early and help resolve trade-offs before they become blockers.
What We're Looking For
- 5–8 years of experience in business operations, chief of staff, strategy consulting, or a similar cross-functional operating role, with direct experience working within a GTM organisation (Sales, Marketing, Partnerships, and RevOps).
- Experience working in or closely with Tech focused go-to-market teams; comfortable with GTM terminology, metrics, and how a revenue org actually runs.
- A strategy consulting background, or similarly rigorous and analytical training, is a strong plus.
- A track record of operating credibly with senior leaders — able to challenge, influence, and get VP- and C-level stakeholders aligned without formal authority.
- Strong programme and project management skills; you can run several complex, ambiguous initiatives at once and still ship.
- Excellent written and verbal communication — able to turn complexity into a clear, honest narrative for different audiences.
- A structured, data-informed approach to problem-solving, paired with the judgement to know when a problem doesn't need a framework.
- Comfortable with ambiguity, pace, and the realities of a scaling, fully distributed company.
- Drive to get things done and making big impact, whether that is rolling up your sleeves to do it yourself or working alongside others to make it happen
What Success Looks Like in the First Year
- The GTM leadership cadence — business reviews, planning, follow-through — runs tightly, and decisions made in the room actually get executed.
- At least one significant cross-functional growth project has been scoped, run, and delivered by you, with a clear before/after result.
- The GTM org can point to a consistent, trusted flow of communication on priorities and progress — fewer surprises, less rumour.
- A specific cross-team silo or bottleneck you identified has been visibly removed.
- The leaders of Sales, Marketing, Partnerships, and RevOps, and the CRO, would all say the org moves faster with you in it.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: EMEA; Romania; Hungary; Netherlands; Portugal; Slovakia; Spain; Poland; South Africa; Greece
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region.
At Oyster, we’re on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.
Joining as a Business Development Representative (BDR) is your chance to break into tech sales and build a career with real growth potential. From day one, you will be supported by dedicated sales enablement, training, and coaching programs designed to help you succeed and grow.
You will learn how to master outreach, qualify leads, and build relationships that drive business results — all while working with top-tier sales tools like Salesforce, Salesloft, and LinkedIn Sales Navigator.
You won’t be on your own. You will be surrounded by Business Development leaders, experienced Sales Executives, Revenue Operations experts, and an Enablement team that will invest in your development every step of the way.
This is an opportunity to learn fast, make an impact, and grow in a global, high-performing sales environment. If you are curious, ambitious, and ready to develop your career in tech sales, we’d love to hear from you.
Key Responsibilities :
- Create awareness and generate interest in Oyster through outbound prospecting (cold calling, email, and social outreach)
- Partner seamlessly with Sales Executives to drive mid-market and SMB pipeline velocity
- Qualify and schedule high-value meetings that convert into tangible sales opportunities
- Present and clearly articulate Oyster’s global employment platform to target buyers
- Organize, optimize, and manage your pipeline for maximum efficiency and predictable results
- Serve as the voice of the market, collaborating with the GTM team (Sales, Marketing, Product, etc.) to translate buyer intelligence into strategy.
What we value:
- Driven & Motivated: You have a clear “why” that goes beyond money — whether it’s purpose, product, or personal growth
- Ownership & Accountability: You take initiative, learn from mistakes, and find proactive solutions to move forward
- Growth Mindset: You actively seek and implement feedback, always looking for ways to improve, master your craft, and ensure your career progression.
- Resilient & Persistent: You don’t give up easily. You push through challenges and adapt in turbulent times
- T.E.A.M.Oriented: Together Everyone Achieves More! You thrive in a collaborative environment, consistently seeking to elevate your teammates, celebrate team success, all while maintaining your own high standards for results
What will make you successful:
- Strategic Researcher: Finding the information is not your destination; you are naturally curious and synthesize data from diverse sources to strategically guide and focus outreach efforts.
- Organized Precision: You possess exceptional attention to detail and organizational skills, consistently producing accurate work while balancing speed and quality--especially under pressure.
- Creative Problem-Solver: Deconstructing complex challenges into practical steps to generate effective and innovative solutions comes second nature to you.
- Agile and Adaptable: You are open and amenable to change, quickly mastering new tools (including AI) and processes, and swiftly pivoting strategies to progress the pipeline
- Data-Driven Communicator : You view data as your currency for success, leveraging clear and persuasive communication (both written and verbal) as the vehicle to drive action.
Candidates who stand out possess:
- Minimum 6 months of demonstrated success in a customer-centric role (e.g., sales, hospitality, customer success, recruiting) where your results demonstrably relied on proactively engaging people and cultivating genuine relationships to drive a specific, measurable outcome.
- Familiarity with B2B prospecting tools (Salesforce, Salesloft, LinkedIn Sales Navigator, etc.)
- A genuine passion for remote work and an active curiosity about the evolving trends shaping the global workplace
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language skills
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them.
This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.
This role will be based in London, UK. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them
- Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off
- Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership
- Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met
- Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing
- Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
SKILLS YOU'LL NEED TO BRING:
- Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself
- Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance
- Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time
- Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES:
- Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR
- Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is £294,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
About Niantic Spatial: Niantic Spatial develops geospatial AI and digital mapping technologies, including a proprietary database of over 30 billion posed images and a Visual Positioning System for precise positioning worldwide. They serve customers in robotics, public sector, energy, and industrial markets.
About the Role: The Head of Talent Acquisition will lead and personally execute the recruiting function, reporting to the Chief People Officer. Responsibilities include full life cycle recruiting, recruiting operations, workforce planning, reporting, tools, external partners, and candidate experience. The role involves managing contract recruiting resources and designing and building the Talent Acquisition organization as the company grows. The position requires moving quickly without sacrificing quality and helping hiring teams focus on essential capabilities in deep-tech markets.
What You'll Do:
Full Life Cycle Recruiting - Manage a portfolio of searches across engineering, AI/ML, research, product, go-to-market, operations, and corporate functions, including executive and specialized roles. Handle all stages from intake to onboarding.
Direct Sourcing - Develop creative sourcing strategies to engage passive talent in competitive markets and represent the company credibly.
Executive Talent Advisory - Advise executives and hiring managers on role design, candidate profiles, talent availability, market dynamics, and hiring strategy. Lead intake and search-strategy discussions.
Hiring Process & Assessment - Design hiring processes balancing speed, rigor, inclusion, and candidate experience. Build structured interviews, coach interviewers, maintain momentum, and partner with Compensation on offers.
Recruiting Team & Partners - Manage contract recruiters, sourcers, search firms, and agencies. Set priorities, allocate requisitions, evaluate partners, and decide on support types.
Build the Function - Define future Talent Acquisition structure, recruit and develop the team, and build a recruiting culture focused on speed, quality, and impact.
Recruiting Operations & AI - Improve recruiting processes, adopt AI-enabled tools responsibly, maintain ATS data discipline, and ensure compliance with employment law and data privacy.
Reporting, Insights & Talent Brand - Create dashboards and updates for executives on pipeline health, conversion, time to fill, source effectiveness, offer acceptance, and agency spend. Partner with Marketing to enhance the employee value proposition.
What You'll Bring:
8+ years of full life cycle recruiting experience, ideally in high-growth technology, AI, deep tech, or competitive talent markets.
Experience as a hands-on Talent Acquisition leader or functional owner with a meaningful requisition load.
Exceptional direct-sourcing skills with a track record of engaging and closing passive candidates.
Experience advising executives and senior hiring managers as a credible talent partner.
An AI-forward mindset with experience integrating AI tools into recruiting workflows.
Ability to manage a broad and shifting workload using technology, automation, and prioritization.
Comfort with ambiguity and changing priorities, and ability to move between strategy, leadership, and execution.
Focus on simplifying processes, evidence-based assessment, and high integrity with sensitive information.
Bachelor's degree or equivalent experience.
Nice to Have:
Experience managing contract recruiters, sourcers, external partners, or internal Talent Acquisition professionals.
Experience building or scaling a Talent Acquisition team, especially in early-stage or pre-product-market-fit companies.
Familiarity with responsible and legally compliant use of AI and automation in recruiting.
Recruiting experience in computer vision, machine learning, robotics, geospatial technology, enterprise software, or physical AI.
Experience supporting U.S. and international hiring.
Compensation & Benefits: Base salary range $225,000-$250,000, plus annual bonus, equity, and comprehensive benefits including medical, dental, vision coverage, and 401(k).
Location & Work Model: Based in San Francisco office, with four days per week in office and additional on-site time as needed.
Inclusive Application and Equal Opportunity statements included.
Role Overview:
As a Lead Customer Success Manager, you will own the post-sales strategic relationship, retention, and value realization across highest-stakes enterprise accounts. You will operate with high autonomy, driving customer outcomes while partnering with Sales to uncover and capitalize on strategic growth opportunities. You will serve as the trusted advisor and strategic lead for your portfolio, orchestrating technical and commercial counterparts including Forward-Deployed Engineers (FDEs), Account Executives, and Product leaders. You will bridge complex technical deployments with executive-level business goals to ensure customers realize maximum value and expand their footprint.
Key Responsibilities:
— Drive Strategic Account Value & Retention: accountable for net retention, customer health, and long-term strategic alignment across complex enterprise accounts.
— Partner with Sales for Account Growth: collaborate with Account Executives/Strategic Account Managers to identify expansion vectors, co-develop account plans, and position new capabilities supporting customer's technical roadmap.
— Integrate with Technical Counterparts: work closely with Forward-Deployed Engineers and technical leads to align technical delivery with business outcomes, remove friction, and accelerate time-to-value.
— Operate as an Independent Bar-Raiser: build scalable Customer Success playbooks, elevate executive engagement standards, and operate with extreme ownership without step-by-step guidance.
— Cultivate C-Suite & Technical Sponsorship: build multi-threaded relationships across business and technology functions (CIO, CISO, CTO, VPs of Engineering, Product Leads) to ensure alignment with corporate initiatives.
— Drive Business Outcomes & QBRs: lead executive business reviews demonstrating clear ROI and anchoring accounts for long-term growth.
Qualifications & Requirements:
— 10+ years in Enterprise Customer Success, Account Management, or Technical Account Management handling high-ARR, complex enterprise platforms.
— Proven commercial acumen and growth mindset with history of partnering with Sales to identify, nurture, and close upsells, expansions, and renewals in complex environments.
— Deep experience collaborating with Forward-Deployed Engineers, Solutions Architects, and product delivery teams to translate technical achievements into commercial value.
— Self-motivated leader excelling in ambiguous, fast-paced environments with full accountability for account outcomes.
— Outstanding communication and presentation skills with experience advising C-level executives on technology strategy and operational efficiency.
Nice-to-Haves:
— Domain knowledge in High Tech (cloud native, hardware/software OEMs, AI/ML platforms) and understanding of engineering-led enterprise operations and scaling.
What Success Looks Like in Year 1:
— Month 3: fully onboarded, account health assessments completed, alignment with Sales AEs and FDE teams established.
— Month 6: value-realization frameworks and executive cadence active, expansion pipelines co-developed with Sales.
— Month 12: high Net Retention Rate achieved, demonstrable business outcomes delivered, elevated Customer Success playbooks established as standard practice.
Applicants must be authorized to work in the U.S.; no visa sponsorship available.
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