Вакансии

Подготовка и запуск договоров с контрагентами, с последующим обеспечением их согласования, подписания и оплаты; Контроль соблюдения условий договора;

Проведение переговоров, согласование условий сотрудничества, подписание договоров, прохождение внутренних процедур (закупки, согласование договоров, регулярные сверки); Координация взаимодействия между партнерами и внутренними командами (продукт, юристы, бухгалтерия и налоговый учет, операционный блок);

Задачи: — писать статьи и инструкции о продукте в базу знаний для поддержки; — следить за изменениями в продукте и вносить изменения в базу знаний; — писать и публиковать новости об изменениях для сотрудников поддержки; — писать скрипты ответов для сотрудников поддержки. Требования: — опыт работы редактором больше 2 лет; — умение писать без ошибок и исправлять ошибки в чужих текстах; — способность разбираться в любом продукте, тестировать его, опрашивать продакта и описывать в виде справки, инструкции и FAQ; — умение объяснять, договариваться, стремление к дружеским отношениям с коллегами и понимание важности этого в работе. Условия: — гибридный формат работы в Москве (м. Полянка).

Обязанности: — определять редакционную политику и концептуальное направление журнала, формируя тематические планы выпусков с учетом трендов и запросов аудитории; — придумывать темы, рубрики, героев материалов, составлять техзадания, отбирать и курировать контент (статьи, эссе, интервью, рецензии, обзоры); — работать с авторским пулом: привлекать экспертов, критиков, писателей; — редактировать тексты на высоком стилистическом и смысловом уровне, обеспечивая единство стиля издания; — координировать редакционную команду (редакторы, арт-отдел, внешние коммуникации), контролируя сроки подготовки номеров и график; — взаимодействовать с партнерами (выставки) для спецпроектов, коллабораций, фотосессий и видеоформатов; — участвовать в презентациях журнала, профессиональных форумах, медиа событиях и организации глянцевых фотосессий/видео. Требования: — высшее образование (филология, журналистика или смежная область); — ОБЯЗАТЕЛЕН опыт работы в редакционной сфере на должности главного редактора глянцевого журнала (желательно, сегмент Люкс) от 3 лет; — высокая грамотность; — навыки управления командой и постановки задач; — опыт взаимодействия с экспертами и публичными персонами; — умение выстраивать долгосрочные взаимовыгодные партнёрские отношения; — готовность работать в интенсивном режиме и соблюдать жёсткие дедлайны; — креативность. Условия: — Заработная плата достойная по результатам собеседования: от 250000 руб. + бонусы. — Оплата мобильной связи; — Квартальные и ежегодные премии по результатам работы.

Location: New York, New York, United States About the Role iCapital is seeking a Senior Vice President, Client Delivery to lead a significant portion of the Broker Dealer channel within the growing Annuities Platform team. Reporting to the Managing Director and Chief Delivery Officer, this individual will be responsible for driving successful client implementations, delivery excellence, operational performance, and client satisfaction across one of the firm's most strategic growth areas. This role will oversee Client Delivery leaders and their teams, supporting onboarding, implementation, and ongoing client delivery for broker-dealers, wirehouses, banks, RIAs, insurance carriers, and other financial institutions. Responsibilities Lead and develop Client Delivery leaders and their teams responsible for implementations, onboarding programs, and ongoing client delivery while fostering a culture of accountability, ownership, execution excellence, and client focus. Own delivery performance across a portfolio of strategic client relationships, implementations, and delivery programs, ensuring milestones, commitments, client expectations, and business objectives are consistently achieved. Establish governance frameworks, operating rhythms, performance management practices, and executive reporting processes that improve execution, scalability, and organizational effectiveness. Serve as an executive sponsor for strategic client relationships, critical implementations, and complex delivery initiatives, building trusted partnerships with senior client stakeholders and sponsors. Lead executive steering committees, governance meetings, implementation reviews, and client-facing discussions while delivering executive communications, presentations, status updates, and recovery plans. Act as the senior escalation point for complex client situations, implementation challenges, and delivery issues, personally engaging when additional leadership involvement is required. Identify risks, diagnose root causes, and drive practical solutions across teams to proactively address issues before they impact client outcomes. Direct project recovery efforts involving timeline, scope, resource, performance, or stakeholder challenges while maintaining confidence and alignment among key stakeholders. Partner closely with Product, Technology, Operations, Sales, Account Management, and Support teams to align priorities, resources, and execution plans that drive successful client outcomes. Translate implementation insights, delivery learnings, and client feedback into operational improvements, process enhancements, and product recommendations. Drive resource planning, forecasting, operational efficiency, invoicing oversight, capacity management, and delivery performance measurement across the organization. Improve implementation methodologies, delivery processes, governance standards, and the overall client experience to support growth and scalability. Qualifications 15+ years of experience leading client delivery, implementation, professional services, consulting, operations, or other complex client-facing organizations Proven success leading large-scale client implementations, enterprise programs, and complex delivery portfolios Demonstrated ability to lead and build high-performing teams, drive accountability and performance across organizations Strong executive presence with experience managing senior client relationships, executive stakeholders, steering committees, and governance forums Exceptional communication and presentation skills, including experience developing executive updates, governance materials, recovery plans, and client-facing presentations Proven ability to solve complex business, operational, and delivery challenges while maintaining strong client relationships and stakeholder confidence Experience leading escalations, project recovery efforts, and cross-functional execution within complex, fast-paced environments Strong operational, financial, organizational, forecasting, and resource management capabilities Experience within annuities, insurance, wealth management, broker-dealers, wirehouses, fintech, or broader financial services organizations Strong understanding of the annuity distribution ecosystem, financial institution operating models, and client implementation lifecycles Experience working with broker-dealers, insurance carriers, banks, RIAs, wealth management firms, or enterprise financial institutions Experience with FireLight or similar annuity, insurance, point-of-sale, e-application, new business, or distribution technology platforms Benefits The base salary range for this role is $180,000 to $210,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

• Не менее 15 лет в разработке ПО, из них не менее 5 лет на руководящих ролях. • Опыт поставки сложных продуктов силами нескольких команд.

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. THE ROLE: A developer is getting ready to launch their first subscription app. A growth team wants to improve its paywalls. A founder has heard about Daily Payouts and wants to understand whether it could help. They all reach out to RevenueCat, and they all deserve a useful conversation. You’re that conversation. As a Product Expert, your job is to understand what someone is trying to accomplish, explain and demo the relevant parts of RevenueCat, and help them take a sensible next step. Sometimes that means helping them get started themselves. Sometimes it means bringing in an Account Executive, a Sales Engineer, Support, or someone else. This is a new role at the intersection of inbound sales, product education, and helping developers get started. You’ll own the inbound conversations that don’t go directly to our Account Executives or Sales Engineers, and help us build a great experience for the people behind them. You might be early in your career, building apps on the side, or looking to turn your product knowledge into a more customer-facing job. You don’t need to have held this exact role before. You do need to know RevenueCat well, enjoy talking to people, and have good judgment about what would actually help them. We’re initially hiring one person in EMEA and one in the Americas. You’ll initially report to our Sales Engineering lead and learn alongside teammates who have been handling these conversations for years. You’ll also help shape how the Product Expert team works as it grows. What you’ll be responsible for: - Make a great first impression. Respond to inbound interest, run useful discovery conversations, and understand the app, the people building it, their goals, and what they need from us. - Turn product knowledge into practical guidance. Give clear demos, answer questions, and connect the relevant parts of RevenueCat to someone’s situation. Help them understand the product, its limits, and what getting started involves. - Help straightforward adoption move forward. Guide people through the next steps they can take themselves, share useful resources, and follow up so a good conversation turns into progress. - Recognize the right next step. Bring qualified commercial opportunities to an Account Executive and involve a Sales Engineer for deeper technical discovery, complex migrations, or solution design. Connect support questions and people who aren’t ready yet with the appropriate team or follow-up. Understand (and tell people) when RevenueCat is not right for them. - Make handoffs easy for the customer. Keep clear notes on goals, requirements, open questions, and next steps. Stay responsible for follow-through until the next owner has picked up the conversation, so the customer doesn’t have to start over. - Help us improve the experience. Share recurring questions and feedback with the team. Turn what you learn into better demos, resources, and playbooks, and help us see where conversations or handoffs get stuck. What you’ll need to be successful: - Strong, hands-on knowledge of RevenueCat. You can show how you’ve used the product and explain it in your own words. We care about what you understand and can demonstrate, whether you learned it at work or through your own projects. - Curiosity about the app business. You want to understand how developers build products, make money, and grow, and how RevenueCat can help. - Clear, friendly communication. You listen carefully, ask useful questions, write concise follow-ups, and explain the same idea differently to a developer, founder, or growth lead. - Technical common sense. You’re comfortable discussing SDKs, APIs, subscriptions, and paywalls at a practical level. You can recognize when a question needs an engineer and bring them in with useful context. - Commercial common sense. You can spot a promising opportunity, understand why timing and fit matter, and recommend a useful next step without making every conversation a pitch. - Ownership and follow-through. You can manage several conversations, keep your notes and commitments straight, and make sure people hear back from you. - The ability to work remotely and keep learning. You communicate proactively, ask for help when you need it, and can work hours that meaningfully overlap with customers and teammates in your region. We’re more interested in your product knowledge, judgment, and helpfulness than a particular degree, job title, or number of years on your résumé. Ideally, you: - Have built or shipped an app using RevenueCat, including a side project or Shipaton entry. - Have helped people through support, community participation, teaching, demos, or another customer-facing role. - Have experience with developer tools, subscriptions, or a product with both self-service and sales-assisted customers. - Enjoy improving a process or creating a resource that makes the next person’s job easier. What success looks like: Within the first month, you’ll: - Deepen your RevenueCat knowledge, shadow customer conversations, and learn how Sales, Support, and other parts of the business work together. - Start handling conversations with support from the team and learn when to bring in a specialist. - Host one of our bi-weekly demo stream, for a live audience of customers and prospects. Within the first three months, you’ll: - Independently run the inbound discovery conversations and demos in your coverage area. - Help people get started and make well-qualified handoffs with clear context and next steps. - Build a reliable follow-up rhythm and agree with the team how we’ll measure response quality, opportunity progression, and adoption. Within the first six months, you’ll: - Be a trusted source of product guidance for prospects and teammates. - Show how your work helps people move from interest to a useful next step, and use feedback and data to improve the experience. - Contribute reusable guidance that helps the team handle common questions and situations more effectively. Within the first twelve months, you’ll: - Have helped establish how the Product Expert team runs discovery, demos, follow-up, and handoffs. - Help new teammates get up to speed and bring customer insight into how we improve the product and our processes. - Be building deeper expertise around your interests and strengths, with a foundation that could lead toward Sales Engineering, Account Executive, or Customer Success work over time. WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: US: San Mateo (1875 South Grant Street) Workplace: Hybrid The role / impact As the Workplace Lead in San Mateo, you are the Workplace Experience function for one of Xero's most strategic and visible hubs. In this senior, hands-on role, you will set the operational standard, advise the San Mateo leadership team on space design and ways of working, and ensure the office is a vibrant environment worth attending. Your impact extends beyond the local site as part of a globally distributed team transforming toward an AI-native operating model. You will actively test AI tools, automate workflows, and leverage workplace data to turn insights into recommendations, directly shaping how workplace operations evolve across Xero's global footprint. The team / how they connect You will join a lean, globally distributed Workplace Experience team that collaborates closely on systems, standards, and vendor partnerships. Locally in San Mateo, you will act as the primary operational point of contact for the leadership team while partnering with the broader People Experience team to deliver moments that foster connection and culture. Together, the team shares expertise across regional and global workstreams to build consistency and continuous improvement. The team is currently working on / Initially, you will focus on - Automating day-to-day administrative workflows and workplace operations using artificial intelligence tools and templates. - Managing key local vendor relationships across facilities management, cleaning, catering, and security to maintain service level agreements. - Analysing workplace metrics, including occupancy, utilisation rates, and vendor cost-per-head, to guide strategic investment decisions. - Managing ISO 27001 compliance and health, safety, security, and environment requirements to keep the site audit-ready. Where and how you can work This role is based in our San Mateo office. We offer a hybrid working arrangement that combines the flexibility of working from home with dedicated in-office collaboration days to build connection and community[cite: 1, 2, 7]. Here are some of the things we are looking for - A strong background in workplace or facilities management, with a track record of operating autonomously in local markets. - Proven experience in managing vendor performance, enforcing service level agreements, and conducting structured reviews. - Active experience using artificial intelligence tools and workplace technology platforms, such as visitor management, access control, and desk booking systems. - Skill in interpreting workplace data to generate actionable recommendations for leadership rather than standard reporting. - Commercial acumen with experience managing operational budgets, tracking actuals against forecasts, and building financial cases for change. - Familiarity with health, safety, security, and environment standards alongside information security compliance frameworks such as ISO 27001. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: $108,500 – $135,600 USD. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Berlin Workplace: OnSite About Peec AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. About the role We're looking for a GTM Enablement Manager to help our sales team ramp faster, sell better, and win more deals. You'll own how our Account Executives and SDRs are onboarded, trained, and coached, and make sure they have the playbooks, content, and market knowledge they need in every deal. You'll work closely with Sales leadership, RevOps, Product Marketing, Product, and Customer Experience. This role is for someone who holds a high bar on execution and moves fast. We use AI to speed up our GTM work, and we expect you to do the same. We also expect you to be the person who catches generic, low-effort output before it reaches a customer. Our brand and our customer experience matter too much to ship anything less than excellent. What you'll do - Own onboarding for new Account Executives and SDRs: build a structured ramp program with clear milestones and certifications that gets new hires productive fast - Design and deliver ongoing training on our product, the AI search market, our sales methodology, and competitive positioning, for new and tenured reps alike - Embed our sales process into day-to-day execution: train and coach reps on qualification, stage exit criteria, mutual action plans, trial management, and negotiation - Standardize SDR-to-AE and Sales-to-CX handoffs, with clear expectations for qualification, documentation, and ownership - Partner with Product Marketing, who own core positioning and messaging, to translate these into practical sales playbooks, training, and customer-facing materials: discovery guides, talk tracks, objection handling, battle cards, email templates, decks, one-pagers, proposals, and case studies. Work with Design to keep them accurate, on-brand, and easy for reps to find - Coach reps alongside sales managers: review calls, run role plays, and use call and deal data to spot skill gaps and sharpen messaging - Run competitive intelligence: track what competitors ship and say, turn it into battle cards and training reps use in live deals, and flag what matters to Product and leadership - Measure what works: track ramp time, win rates, conversion, and content usage with RevOps, report on the impact of enablement programs, and cut what isn't working - Drive adoption of our sales tools (HubSpot, call recording, and AI tools), and build workflows and automations that save reps time - Translate new features and market shifts into training and materials within days, not weeks, so Sales, CX, and Growth all work from the same story What we're looking for - 3 - 5 years in GTM or sales enablement, sales training, or a similar role at a fast-growing B2B SaaS company - A track record of designing and running onboarding and training programs with measurable results, such as shorter ramp time or higher win rates - Strong facilitation and coaching skills: you can run an engaging workshop, give direct feedback on a call recording, and adapt to reps at different experience levels - Working knowledge of modern sales methodologies such as MEDDPICC, Challenger, or Command of the Message, and experience building one into training and process - Data-driven and comfortable with tools: you work confidently in a CRM (HubSpot ideally) and call recording software, turn performance data into training priorities, and have built workflows and automations - Strong stakeholder management: you work across Sales, RevOps, Product Marketing, Product, and CX with different goals, and keep reps up to date on process and product changes without slowing anyone down - Strong product sense: you pick up a technical product and a new market quickly and can explain both simply - Clear judgment on AI-generated content: you use AI to move faster, you know when it makes the work worse, and you push back when quality slips - A strong eye for quality: you notice off-brand colors, inconsistent fonts, and misaligned elements, and you're comfortable making clean edits in Figma, Google Slides, or similar - Proven ability to prioritize in a fast-moving environment, where priorities change weekly - An ability and willingness to travel between our two offices (New York and Berlin) once a quarter - Excellent written English. You write clearly and cut anything that doesn't earn its place Bonus points - Prior quota-carrying experience as an Account Executive or SDR - Experience with an enablement platform or LMS, such as Highspot, Seismic, or WorkRamp - Some exposure to SEO, GEO, or marketing tech, or the curiosity to get up to speed quickly - Experience building competitive intelligence or a customer story program from scratch - Experience at an early-stage company during a period of rapid scale - Fluent German, French, Spanish, or a Nordic language What we offer - Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside - Comprehensive benefits package - Collaborative, high-energy in-office work environment - Opportunity to make a significant impact and define a new market category

Location: New York, New York, United States About the Role iCapital is seeking an Assistant Vice President or Vice President to join the Transactional Operations team helping to lead strategic initiatives across the transaction lifecycle. This role will partner across Operations, Product, Technology, Data and Analytics, and external partners to design operational strategies, scalable processes, strengthen operational controls, improve visibility, and drive automation. This individual will help transform transaction operations into a standardized, data-driven, and exception-based operating model that supports continued growth and innovation. Responsibilities Lead strategic transformation initiatives across Transactional Operations, managing complex programs from business case development through implementation, adoption, and transition into business-as-usual operations. Partner with Product, Technology, and Data teams to align roadmap priorities and platform capabilities to support both internal teams and external clients. Prepare executive-level recommendations, project updates, and strategic roadmaps. Drive major industry partnership initiatives that enable straight through processing and workflow standardization across the Alternative Investments industry. Design and implement scalable operating models, controls, governance frameworks, and standard operating procedures. Drive operational automation, workflow optimization, and AI-enabled solutions to reduce manual effort and improve scalability. Represent as the operational subject matter expert on transaction lifecycle initiatives spanning subscriptions, redemptions, transfers, direct funds, ticker-traded products and any related new initiatives. Establish KPIs, dashboards, and management reporting to improve operational transparency and performance. Qualifications Bachelor's degree in finance, business, operations, or a related field 6+ years of experience in financial services, operations, consulting, product strategy, or transformation roles Strong understanding of alternative investment operations and transaction lifecycle workflows Proven experience leading large-scale cross-functional programs and strategic initiatives Demonstrated ability to improve processes through automation, technology, data, and operational redesign Experience developing operating models, governance frameworks, controls, and performance metrics Strong analytical, problem-solving, and project management skills Excellent communication and stakeholder management capabilities Able to influence across business, product, technology, and operations teams Knowledge of private funds, registered funds, interval funds and alternative investment platforms is preferred Benefits The base salary range for this role is $135,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Greenwich, Connecticut, United States About the Role iCapital is seeking an Assistant Vice President or Vice President to join the Transactional Operations team helping to lead strategic initiatives across the transaction lifecycle. This role will partner across Operations, Product, Technology, Data and Analytics, and external partners to design operational strategies, scalable processes, strengthen operational controls, improve visibility, and drive automation. This individual will help transform transaction operations into a standardized, data-driven, and exception-based operating model that supports continued growth and innovation. Responsibilities Lead strategic transformation initiatives across Transactional Operations, managing complex programs from business case development through implementation, adoption, and transition into business-as-usual operations. Partner with Product, Technology, and Data teams to align roadmap priorities and platform capabilities to support both internal teams and external clients. Prepare executive-level recommendations, project updates, and strategic roadmaps. Drive major industry partnership initiatives that enable straight through processing and workflow standardization across the Alternative Investments industry. Design and implement scalable operating models, controls, governance frameworks, and standard operating procedures. Drive operational automation, workflow optimization, and AI-enabled solutions to reduce manual effort and improve scalability. Represent as the operational subject matter expert on transaction lifecycle initiatives spanning subscriptions, redemptions, transfers, direct funds, ticker-traded products and any related new initiatives. Establish KPIs, dashboards, and management reporting to improve operational transparency and performance. Qualifications Bachelor's degree in finance, business, operations, or a related field 6+ years of experience in financial services, operations, consulting, product strategy, or transformation roles Strong understanding of alternative investment operations and transaction lifecycle workflows Proven experience leading large-scale cross-functional programs and strategic initiatives Demonstrated ability to improve processes through automation, technology, data, and operational redesign Experience developing operating models, governance frameworks, controls, and performance metrics Strong analytical, problem-solving, and project management skills Excellent communication and stakeholder management capabilities Able to influence across business, product, technology, and operations teams Knowledge of private funds, registered funds, interval funds and alternative investment platforms is preferred Benefits The base salary range for this role is $135,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Anthropic is looking for a Head of Digital Natives and Startups to lead ANZ go-to-market strategy and sales teams.

Anthropic is looking for a Head of Programmatic Customer Success to build scalable digital customer adoption programs.

Ping Identity is looking for a Senior Director of Product Marketing Competitive and Sales Enablement to lead competitive intelligence, sales playbooks, and enablement programs.

Location: Hong Kong Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken and Payward VIP team supports the firm’s highest-value private clients: high-net-worth individuals who expect a premium, secure, and deeply tailored experience. We ensure Kraken remains the exchange of choice for VIPs through white-glove relationship management, personalized trading enablement, and high-impact benefits. We are looking for a Head of VIP, Asia to lead and grow Payward VIP presence across the region. This is a player-coach role: you will build and lead a small, high-performing team while personally owning strategic client relationships, originating new business, and shaping the regional growth playbook. You will set the standard for how Kraken serves, retains, and grows its most valuable private clients in Asia. You will be equally comfortable in a senior client meeting, building an introducer network, coaching a relationship manager, hosting a VIP event, and partnering internally to remove the product or operational barriers that cost us high-value business. Payward VIP program is unique, and we intend to keep it that way. We don’t copy what other exchanges and desks do. You’ll take what makes our program different and adapt it to how Asia’s VIP clients actually trade, network, and build trust. That means testing new ideas, learning fast, dropping what doesn’t work, and scaling what does. If you’re bold, comfortable with ambiguity, and humble enough to fail fast and move on, this is your seat.     THE OPPORTUNITY - Lead, coach, and develop VIP relationship managers in Asia; establish clear standards for client coverage, pipeline management, service quality, and commercial performance. - Build the operating model for VIP growth across Asia, including territory coverage, account segmentation, referral strategy, events, and performance reporting. - Own regional AOP growth, net deposits, client assets, trading volume, retention, and revenue performance. - Build a repeatable pipeline of qualified high-value clients through direct outreach, referrals, introducers, family offices, proprietary trading firms, OTC desks, miners, project treasuries, and high-volume traders. - Represent the voice of Asia’s VIP client base internally: identify competitive threats, regional market dynamics, product gaps, and opportunities that influence where private-client capital trades. PERSONALLY OWN STRATEGIC CLIENT RELATIONSHIPS - Own and grow Kraken's most strategically important private client relationships across Asia, bringing our full VIP offering - ranging from trading and asset management to other services - to market locally, within Kraken's compliance and risk framework. - Serve as the senior relationship owner for Kraken’s largest and most strategically important private clients across Asia. - Bring Kraken’s VIP and private-client offering to market locally, including spot, margin, futures, OTC execution, earn and yield opportunities, lending, and tailored benefits. - Build trusted, durable relationships while ensuring every client interaction and commercial initiative operates within Kraken’s licensing, compliance, and risk framework. BUILD REGIONAL PRESENCE AND PARTNERSHIPS - Develop Kraken’s presence in Asia’s VIP trading and investor communities, including private trading groups, investor clubs, KOL and trader networks, and closed-door investor circles. - Design and lead high-quality regional programming, including VIP dinners, trader meetups, conference-adjacent events, and partner activations, in collaboration with Marketing and Regional teams. - Build and manage introducer and referral partnerships that create a durable source of qualified VIP opportunities. - Partner with Product, Marketing, Compliance, Banking, Client Service, and Operations to launch regional growth initiatives and improve the client experience.     WHAT YOU BRING - 7+ years of experience in VIP relationship management, private banking, brokerage, private-client sales, account management, or business development, including meaningful experience in crypto or digital assets. - Demonstrated people leadership experience, with the judgment and practical coaching ability to lead a small team while remaining hands-on with strategic clients and revenue opportunities. - A strong personal network among Asia’s crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities. Experience across Greater China, Hong Kong, Taiwan, or Singapore is especially valuable. - A proven record of personally originating and converting new business, not solely servicing an existing client book. - Deep knowledge of crypto market structure and trading solutions, including spot, margin, futures, OTC, lending, tokenized equities, and yield/earn products. - Strong commercial judgment and comfort managing KPIs including assets on platform, net deposits, revenue, trading volume, retention, pipeline conversion, and client portfolio growth. - Native or near-native Mandarin and fluent English. - Comfort operating across multiple regulated Asian jurisdictions, with sound judgment on when to engage Compliance and Risk partners early. - Willingness to travel up to 30% across the region for strategic client meetings, events, and conferences.           Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: New York Workplace: OnSite ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. ABOUT THE ROLE: We’re looking for a Head of IT to build and own the systems that enable everyone at Modal to work effectively and securely. You’ll own our employee technology environment end-to-end, including identity and access, devices, internal systems, SaaS applications, and day-to-day IT operations. You’ll work closely with Security and Engineering to build an environment that is secure by default, easy to operate, and scales with the company. This is initially a hands-on role. You’ll build systems, automate workflows, and solve problems directly. As Modal grows, you’ll define how the IT function should scale and eventually build a team around it. WHAT YOU’LL WORK ON: Identity & Access - Own employee identity and access across internal systems and SaaS applications - Build scalable onboarding, offboarding, and access lifecycle workflows - Improve SSO, MFA, least privilege, and access management in partnership with Security Devices & Endpoints - Own the lifecycle and security of employee devices - Build and maintain device management, configuration, patching, and endpoint security - Automate provisioning and make onboarding as close to zero-touch as possible Internal Systems & Automation - Own and improve the SaaS applications and internal systems we depend on - Build integrations and automate workflows across identity, HR, finance, and other business systems - Evaluate and deploy new internal capabilities, including AI tools and integrations - Use APIs, scripting, and internal tooling to solve problems that don’t fit neatly into off-the-shelf products IT Operations - Own employee support, hardware, asset management, procurement, and relevant vendor relationships - Build reliable, maintainable processes rather than scale through manual work - Identify recurring problems and solve them at the system level Build the IT Function - Define the technical direction and operating model for IT at Modal - Establish the systems and processes we’ll need as the company grows - Determine when and where additional IT capacity is needed, and build the team over time YOU MAY BE A FIT IF: - You’ve owned IT or corporate technology in a fast-growing technology company - You have a strong understanding of identity, device management, SaaS administration, and endpoint security - You have strong technical skills and are comfortable working with APIs, scripting, automation, and system integrations - You’ve designed and automated employee lifecycle and access-management workflows - You have good security judgment and experience working closely with Security and Engineering - You can independently identify problems, make pragmatic technical decisions, and drive them through implementation - You’re comfortable being hands-on today while building the systems and team needed as the company grows

Требования: — Управление процессами S&OP и IPM — Идеально: опыт в международных FMCG-компаниях, но готовы рассматривать и другие отрасли — Разговорный английский язык

О компании NORMIK — цифровой архитектор для зрелого бизнеса в медицине, B2B-сегменте и девелопменте. 17 лет проектируем и сопровождаем цифровую инфраструктуру компаний: сайты, CRM, маркетинг, аналитику и AI-решения как единую систему. Среди клиентов — известные клиники, сети стоматологий, производители промышленного оборудования. Основная модель работы — непрерывное ежемесячное сопровождение. За годы работы в сфере инноваций, технологий и креатива непрерывно расширяли наши возможности, предлагая высококачественные услуги маркетинга и современные технологии, помогающие клиентам развиваться, расти и открывать новые просторы и возможности для бизнеса. Задачи: — Провести аудит клиентского портфеля: NPS-замеры, риски, карта клиентского здоровья — Развить тикетную систему и SLA по приоритетам запросов — Создать регламенты эскалации, шаблоны клиентских отчетов и базу знаний — Нанять аккаунт-менеджеров с отраслевой специализацией и вывести их на самостоятельную работу — Распределить клиентский портфель и выстроить регулярную коммуникацию с клиентами — Запустить проактивную работу с риск-клиентами и программу развития существующих клиентов — Внедрить AI-инструменты для повышения эффективности работы команды, отдела — Лично вести 3–5 крупных клиентов компании — Управлять качеством сервиса: контроль работы менеджеров, коммуникации с клиентами, показатели отдела Требования: — Опыт в роли руководителя клиентского сервиса / Customer Success от 3 лет — Опыт построения отдела с нуля или глубокой перестройки существующего — Опыт управления командой от 3–5 человек — Опыт работы в digital-компании, IT-сервисе, B2B-SaaS или интеграторе CRM-систем — Опыт работы с B2B-клиентами с чеком на поддержку от 170 тыс ₽/мес: длинные отношения, сложные продукты, регулярные платежи — Свободное владение метриками клиентского сервиса: NPS, CSAT, отток (churn), LTV — Умение нанимать: составление профилей, интервью, вывод людей на результат Будет плюсом: — Опыт работы с медицинскими клиниками или производственными компаниями и застройщиками — Понимание интеграций CRM с медицинскими информационными системами или 1С — Опыт внедрения AI-инструментов в клиентские коммуникации — Сертификации в области Customer Success или профильное повышение квалификации Условия: — Работа не только в офисе, но и удаленно — Решаются интересные задачи с использованием современных технологий — Комфортные условия труда и хорошая перспектива роста и развития — Обучение, проведение тренингов и других мероприятий — Уютный и современный офис в центре Москвы, комфортные условия труда — Комфортная рабочая атмосфера — Своевременная оплата — Гибкий рабочий график Как откликнуться: Ответьте, пожалуйста, в сопроводительном письме на четыре вопроса: Какой отдел клиентского сервиса вы строили или трансформировали? Метрики до и после Какой клиентский портфель вы вели лично: количество клиентов, средний чек, специфика Один кейс, которым гордитесь: проблемная ситуация с клиентом и как вы ее разрешили Customer Success для вас — набор регламентов или культура отношения к клиенту? Поясните своими словами Этапы подбора : знакомство с собственником по видеосвязи (45–60 минут), интервью с собственником и командой (до 2 часов), решение по офферу после финального интервью.