Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Directorate of Maternal, Child, Adolescent and Youth Health (DSM/E/A/J) is responsible for implementing public health policies related to maternal and child health. Its core mandate is to reduce maternal, neonatal, infant morbidity and mortality. Infant and neonatal mortality remain a constant concern in the country despite ongoing efforts by the government and its partners. Continuous availability of medicines and inputs for maternal, neonatal, and child health is a fundamental pillar for reducing maternal, neonatal, and infant morbidity and mortality.
In recent years, the national supply chain management system has undergone significant evolution characterized by:
The progressive strengthening of quantification and supply planning mechanisms
The increasing use of logistics data generated from DHIS2
The progressive reinforcement of the Quantification Analytics Tool (QAT) as the national reference tool for forecasts and supply planning
A growing need for advanced analysis of logistics data to improve continuous availability of inputs.
Given the complex logistics challenges, DSM/E/A/J requires support from a dedicated technical specialist to lead, optimize, and secure all processes within its supply chain. Accordingly, these Terms of Reference have been developed to recruit a high-level technical assistant who will support DSM/E/A/J in the effective use of the QAT tool and in strengthening mechanisms for planning, storage, distribution, and the continuous coordination of the system.
The Advisor will support the e-Maternal, Child, Adolescent and Youth Health Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Provide technical support to DSM/E/A/J in the overall management, operational monitoring, and strategic optimization of the supply chain for maternal and child health medicines and health products—from needs planning to last-mile delivery.
Quantification and Review:
Provide technical support for annual quantification exercises for maternal and child health products using the QAT tool and lead periodic revisions based on actual consumption data and available stocks.
Order Management and Follow-Up:
Coordinate with partners on order management and ensure rigorous monitoring of delivery timelines to prevent stockouts
Strengthen strategic use of logistics data for decision-making
Support the institutionalization of QAT as the national reference tool for forecasting and supply planning
Develop mechanisms for validation, triangulation, and quality control of logistics data
Support performance monitoring of warehousing and distribution carried out by ONPPC
Develop dashboards and supply chain performance indicators
Develop SOPs, guidelines, and standardized tools
Support the formalization of processes
Organize capacity-building sessions
Contribute to the progressive autonomy of national teams
Document achievements and institutionalized mechanisms.
Expected Results
Through this support, DSM/E/A/J aims to achieve:
Sustainable improvement in the quality of logistics data
Better capacity to anticipate stockouts
Institutionalization of QAT as the single source for logistics data management and quantification
Development of a data-driven management culture
Strengthened supply chain performance monitoring
Improved visibility of logistics risks
Progressive strengthening of national technical autonomy.
REPORTING
:
The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced university degree in logistics, health commodities supply chain management, pharmacy, or related field
Minimum of 5 years of experience in public health supply chain
Confirmed experience in quantification and supply planning
Proven experience using QAT or similar forecasting and supply planning tools
Experience in analysis and use of logistics data
Experience with DHIS2, eSIGL, or other logistics information systems
Proven experience in developing analytical tools, dashboards, and performance monitoring mechanisms
Experience collaborating with partners and projects funded by the U.S. Government strongly desired
Experience in U.S. Government-funded projects is a major asset
Experience in pharmaceutical waste management desired.
Strong preference for logisticians with experience or training in health product management
Master’s degree in supply chain management, health logistics, health systems, or related fields highly desired
Specialized training in health products supply chain management or public health is a major asset
Additional training in data analysis, health information systems, or digital health is strongly desired.
Excellent mastery of logistics management systems
Strong analytical capacity
Good command of data visualization and analysis tools
Excellent understanding of quantification mechanisms
Good understanding of early warning systems
Ability to develop SOPs, standardized tools, and institutional mechanisms
Good understanding of issues related to pharmaceutical input management.
Ability to work in a matrix reporting environment
Strong institutional collaboration skills
High sense of ethics and confidentiality
Ability to work in a support role rather than substitution
Capacity to transfer skills and support national teams.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it.
You'll lead a group of 5-8 Account Managers, each carrying a book of ~300 Mid-Market customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
WHAT YOU’LL DO
- Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, especially where trust is being built or repaired.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals.
- Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
WHAT YOU’LL NEED
- Minimum 3 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 3 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value to customers, including executive leaders
- Strong track record negotiating, structuring, and executing complex agreements
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
NICE-TO-HAVES
- Experience at a high-growth startup
- Bachelor’s degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
The next chapter of Ramp's growth runs straight through the customers we already have: 70,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. That is the largest untapped growth opportunity in the company, and Account Management owns it.
This is a build role, not a maintain role. You'll carry a book of high-value customers and real latitude over how you grow it. This means deciding which plays to run, which executives to get in front of, which products to lead with. Your ceiling is set by your judgment, operating rigor and urgency. Ramp’s expansion motion is a critical part of our long-term strategy and success, and this role represents an opportunity to help define what that looks like at a world-class business.
What You’ll Do
- Own growth across a portfolio of 300+ high-value customers - retention, adoption, expansion, and net-new spend on the platform.
- Build real relationships with the finance leaders who make the decisions, and connect what they're trying to accomplish to what Ramp can actually do for them.
- Generate your own expansion pipeline. The best AMs here don't wait for a buying signal - they create the reason for the next conversation.
- Lead Executive Business Reviews that change how a customer thinks about Ramp: from one vendor in the stack to the system their finance function runs on.
- Launch new products into your book. Ramp ships relentlessly, and every launch is a reason to open a conversation you couldn't have had last quarter.
- Quarterback outcomes across implementation, product, engineering, and CX - on new deals and on escalations, where trust is either earned or lost.
- Set the standard. Account Management is still being built here. The playbooks you write and execute are the ones this team runs next year, and that level of ownership translates into more opportunities in the business.
What You Need
- Minimum 3 years of “hunter” sales experience; either new sale, or hunting within an existing book
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Fluency in AI sales tooling
- Ability to self-correct based on core KPIs and innate understanding of performance
- High agency and adaptability - no two days are the same, and the only constant is change
Nice to Haves
- Bachelor’s degree from an accredited university
- Experience with financial services sales
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Niger
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
As part of the implementation of the MOU between the Government of Niger and the Government of the United States, specialized technical assistance is envisioned to support the strengthening of the health system, particularly through the Health Information System and digital health.
The Directorate of e-Health plays a central role in coordinating, providing technical guidance, harmonizing, documenting, securing, and monitoring digital initiatives in the health sector. It must ensure that digital platforms and solutions are coherent, interoperable, secure, sustainable, and aligned with national priorities.
The Ministry currently has several platforms and business systems used for data collection, reporting, analysis, and utilization. However, significant challenges remain including fragmentation of solutions, insufficient documentation, interoperability needs, variable data quality, difficulties in user support, insufficient ongoing training, and the need to strengthen data sovereignty and protection.
The recruitment of an Advisor in HIS and Digital Health will strengthen the operational capacities of the Directorate of e-Health, providing cross-cutting support to technical directorates and programs, particularly for needs related to maternal and child health and malaria, without replacing the structures responsible for the programs.
The Advisor will support the e-Health Directorate in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Support the Directorate of e-Health in coordinating digital initiatives, preparing technical meetings, notes, reports, presentations, and monitoring documents.
Support the implementation of the e-Health master plan, roadmaps, action plans, annual priorities, and partner-supported activities.
Support the technical and functional monitoring of priority platforms such as DHIS2, eCHIS/CommCare, OpenClinic, mSupply/eLMIS, STELab, dashboards, and other solutions adopted by the Ministry.
Contribute to the mapping of data flows, indicators, and organizational units, the documentation of workflows, and the progressive application of interoperability standards.
Support the improvement of data quality, analysis, visualization, and use for decision-making, particularly in the areas of maternal health, child health, and malaria.
Contribute to addressing requirements related to data protection, cybersecurity, classification of digital interventions, service continuity, and digital sovereignty.
Support the establishment of sustainable mechanisms for training, e-learning, helpdesk services, knowledge base, user documentation, and skills transfer.
Produce and maintain guides, procedures, terms of reference, technical notes, reports, training materials, and knowledge capitalization documents.
Expected Results
The Directorate of e-Health has close, structured, results-oriented technical support.
Digital initiatives are better coordinated, better documented, and better aligned with the master plan.
Priority platforms, data, and interoperability workflows are better monitored.
Security, data protection, and digital sovereignty requirements are better addressed.
The capacities of national teams and users are sustainably strengthened.
Improved HIS for maternal and child health and malaria.
Expected Deliverables
Technical assistance work plan;
Technical notes, meeting minutes, reports, and presentations supporting the Directorate of e-Health;
Mapping platforms, data flows, interoperability needs, and prioritization matrices;
Contributions to Terms of Reference, specifications, guides, SOPs, procedures, and action plans;
Training materials, skills transfer documents, and knowledge base content;
Monthly or quarterly technical assistance reports, with operational recommendations.
REPORTING
:
The Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
University degree at Master's level (Bac+5) or higher in computer science, information systems, public health, statistics, epidemiology, data management, digital health, systems engineering, or an equivalent field.
At least five to seven years of experience in health information systems, digital health, health platform management, data analysis, interoperability, technical documentation, or institutional support.
Experience working with a Ministry of Health, a central directorate, a national program, a health project, or a technical partner; knowledge of the Niger context and digital sovereignty issues.
Good knowledge of the e-Health master plan/strategy, its strategic pillars, priority projects, governance mechanisms, and implementation requirements;
Strong command of digital health standards, principles, and frameworks, including the classification of digital interventions, architecture frameworks, interoperability standards, and data governance best practices;
Knowledge of national and institutional requirements related to data protection, digital security, and compliance, particularly in connection with the ITU, HAPDP, CNAC, and ANSI;
Practical command of issues related to health platforms: DHIS2, eCHIS/CommCare, OpenClinic, mSupply/eLMIS, STELab, dashboards, and other national solutions;
Ability to translate business needs into clear, realistic, and actionable functional and technical requirements for service providers and technical teams;
Ability to produce professional documents: Terms of Reference, specifications, technical notes, reports, procedures, user guides, and training materials;
Ability to support technical directorates, programs, and partners without replacing their own responsibilities.
Knowledge of maternal and child health and malaria national and/or global indicators and data priorities.
Working proficiency in French and English required.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, DC, USA
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Lead the technical design, development, testing, and code review of System Integrator-owned integrations and custom adapters
Ensure technical consistency and design coherence across all assigned project deliverables
Enforce established architecture, security, integration, data, engineering, deployment, and operational-readiness standards
Lead technical reviews and identify cross-system dependencies, delivery risks, and integration gaps
Provide hands-on support for complex integration development and troubleshooting
Direct Calypso Upgrade Pack standard deployments and related release activities
Manage Calypso environments across development, testing, and production
Support Calypso CDUF integrations, scheduled tasks, and Task Station escalations
Oversee API-led integrations using Azure API Management
Design and implement messaging solutions using Azure Service Bus
Establish integration patterns for message queuing, error handling, retry processing, monitoring, and centralized logging
Optimize database performance using advanced SQL and support database-related troubleshooting
Manage system security, access controls, and technical permissions
Identify and resolve infrastructure and application-performance bottlenecks
Support CI/CD pipelines, automated deployments, and DevOps practices
Create and maintain technical runbooks, operational guides, deployment plans, and support documentation
Lead knowledge-transfer activities for client IT and production-support teams
Coordinate technical teams and communicate complex issues clearly to project stakeholders
What You Bring
Extensive, senior-level experience in financial-systems development, product integration, and infrastructure management
Significant hands-on experience with Calypso implementations and technical integrations
Expert-level Java programming skills
Advanced SQL development, performance tuning, and troubleshooting experience
Deep knowledge of the Calypso API and Custom Development Utility Framework
Experience managing Calypso environments across development, testing, and production
Experience with Calypso deployments, scheduled tasks, and Task Station issue resolution
Strong experience with Azure integration technologies, including Azure Service Bus and Azure API Management
Experience designing API-led connectivity and asynchronous messaging solutions
Knowledge of error-handling, retry, logging, and monitoring patterns for enterprise integrations
Experience designing and maintaining CI/CD pipelines
Strong understanding of DevOps practices and automated deployment processes
Experience with system security, access controls, and infrastructure troubleshooting
Demonstrated ability to lead technical projects, coordinate engineering teams, and manage technical dependencies
Strong problem-solving, analytical, and troubleshooting skills
Excellent technical communication and documentation skills
English level
Advanced
Work Type:
Onsite/hybrid
Location:
Washington, DC
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $135–145/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Washington, DC, USA
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Define, maintain, and execute the Master Test Strategy and detailed test plans
Establish testing scope, objectives, entry and exit criteria, dependencies, schedules, and quality gates
Lead testing activities across System Integration Testing, regression testing, performance testing, security testing, position conversion, and User Acceptance Testing support
Design, build, and optimize automated test frameworks and reusable test suites
Develop automated tests using the Calypso Automated Testing Tool, Selenium, JUnit, and Cucumber
Integrate automated test execution into CI/CD pipelines
Direct test-case development and execution across front-to-back Calypso workflows
Validate trade capture, pricing, risk, settlements, collateral, SWIFT messaging, and accounting postings
Coordinate test-environment setup, configuration, availability, and maintenance
Lead test-data planning, provisioning, validation, and refresh activities
Configure and maintain the tools required to support manual and automated testing
Coordinate System Integration Testing and User Acceptance Testing with technical teams, functional leads, and available business testers
Lead defect logging, triage, severity classification, prioritization, escalation, and resolution tracking
Manage defects and test execution through Jira and Xray
Monitor defect response and resolution progress and escalate risks affecting test completion
Oversee load, stress, batch, and performance testing using tools such as JMeter and LoadRunner
Coordinate security testing and vulnerability assessments based on OWASP principles
Maintain requirements-to-test traceability and ensure complete test coverage
Produce weekly test-execution metrics, readiness assessments, and quality-status reporting
Prepare test-summary reports, audit-ready evidence packages, and final testing sign-offs
Communicate testing risks, dependencies, blockers, and recommendations to project leadership
What You Bring
Extensive experience leading quality assurance and testing for complex Calypso implementations
Strong knowledge of Calypso front-to-back workflows, including: Trade capture, Pricing
Risk, Settlements, Collateral, SWIFT messaging, Accounting postings
Experience developing and executing master test strategies for large financial-services transformation programs
Hands-on experience with the Calypso Automated Testing Tool (CATT)
Strong test automation experience using Selenium, JUnit, and Cucumber
Experience integrating automated test frameworks into CI/CD pipelines
Experience leading System Integration Testing, regression testing, and User Acceptance Testing support
Strong knowledge of test-environment coordination and test-data management
Experience validating position conversions and complex financial data
Hands-on experience with performance-testing tools such as JMeter or LoadRunner
Knowledge of security-testing practices and OWASP vulnerability-assessment principles
Advanced experience with Jira and Xray for test and defect management
Experience producing test metrics, traceability reports, evidence packages, and release-readiness assessments
Strong defect-management, troubleshooting, and root-cause analysis skills
Excellent leadership, stakeholder-management, and communication skills
English level
Advanced
Work Type:
Onsite/hybrid
Location:
Washington, DC
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $125–140/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Almaty, Kazakhstan
Workplace: OnSite
SEO Specialist
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history: $1B in annualized revenue, 3x growth in the last four months, and a recent $500M funding round at a $5B valuation. We're building AI-powered video, image, and interactive content creation across 200+ frontier models, and organic search is one of our fastest-growing channels.
Who we are looking for
You don't need years of experience. We're looking for someone early in their career who:
- Understands the basics of SEO: keywords, on-page optimization, indexation, backlinks.
- Takes initiative, moves fast, and doesn't wait to be told what to do.
- Likes working with data and can turn numbers into simple, clear conclusions.
- Learns new tools quickly and is curious about AI.
- Writes in clear English.
What you will work on
- Research keywords and find new topics where Higgsfield can win traffic.
- Help launch and optimize landing pages and blog posts: briefs, meta tags, internal linking.
- Track rankings and traffic and spot what's working and what's not.
- Find opportunities for backlinks and mentions on other sites.
- Run small experiments, measure results, and scale what works.
Nice to have
- Hands-on experience with Google Search Console, Ahrefs, or Semrush.
- Your own site, blog, or project where you grew traffic.
- Interest in how AI assistants like ChatGPT and Perplexity pick sources.
The deal
- Competitive salary in USD, reviewed as you grow
- On-site role in our Almaty office
- Access to Higgsfield products and the AI tools we use internally
- Breakfast, lunch and good coffee on us
- Full-time position with high ownership and growth potential
Location: Dubai
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
Requirements:
Bachelor's degree in Accounting/Finance
Work experience in accounting with a focus on settlements with suppliers - at least 2 years
Good understanding of accounting principles and UAE tax regulations
Attention to detail and accuracy
Good analytical, communication, and organizational skills
Proficiency in accounting software: 1C, SAP. Good knowledge of Excel
Languages: Ukrainian and English - at an intermediate level or higher
Responsibilities:
Documents check and accounting posting: receipts of goods and services, returns to suppliers, expenses
Control over correct records of transactions with suppliers within orders/contracts, and records of required adjustments
Reconciliations with suppliers
Assist with tax filings and annual audits
Other tasks
We offer:
Opportunity to work in one of the most recognized and innovative security manufacturers
Opportunity to take on new challenges, advance your career, and make a meaningful impact
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas
Join Ajax Systems!
Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & JOB QUALIFICATIONS
Responsible for navigation safety and voyage planning, including chart corrections and publications
Assists Chief Officer in cargo operations, inspections, and safety duties
Responsible for the safety equipment and Voyage plan of the vessel.
Holder of valid COC (STCW Reg II/1) with verification.
Holder of valid STCW certifications required for the position.
Good communication and leadership skills.
Fluent in written and spoken English language.
Experience with multicultural working environment.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 6 months in Rank with the same type/size of vessel.
Experience onboard same vessel tonnage is mandatory.
Experience in Steam Turbines cargo pump system is recommended.
Experience with Crude Oil and STS cargo operations.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Rejoining Bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Position Purpose: The Sales Development Representative (SDR) is responsible for filling the top of the sales pipeline with qualified leads. The role combines building and running lead generation across multiple channels (outbound outreach, partnerships, communities, content-driven and AI-powered channels) and meeting the sales plan for each channel, as well as qualifying inbound leads for the Business Development Manager who handles closing.
Key Responsibilities:
1. Lead Generation Across Channels (~70%): Develop and run several lead generation channels in parallel including cold email, LinkedIn, Telegram, WhatsApp outreach, partner and referral channels, communities and events, and new channels identified and tested. Own the sales plan for each channel with monthly targets and weekly tracking. Build target lists and ICP segments (founders relocating to the UAE, companies setting up in the UAE, businesses needing accounting and tax support) and maintain them. Write, test, and iterate outreach messaging including sequences, scripts, templates, and follow-ups. Test new channels and hypotheses in short cycles, discontinue ineffective ones and scale effective ones. Report weekly on channel performance including volume, reply rate, qualified leads, cost per qualified lead, and planned changes.
2. AI & Sales Automation: Use AI tools daily for research, list building, personalization, message drafting, and lead scoring. Build and maintain outreach automations using no-code tools (Make, Zapier, n8n or similar) and outreach platforms (Apollo, Instantly, Lemlist, Clay, Expandi or similar). Automate lead qualification and routing to reduce manual work. Monitor new AI and automation tools for sales, test and integrate effective ones. Coordinate complex automations with developers or Business Development Manager.
3. Inbound Lead Qualification (~30%): Be the first point of contact for inbound leads from website, ads, webinars, referrals, and social media via email, WhatsApp, Telegram, and phone. Respond within agreed SLA. Qualify leads based on need, timeline, budget, decision maker through calls or written conversation. Hand over qualified leads to Business Development Manager with clear summary and book discovery calls. Nurture leads not ready yet until timing is right.
4. CRM Discipline: Log every lead and interaction in CRM, keep statuses, sources, and contact details complete and accurate. Ensure every lead is assigned, has next steps, and moves through pipeline without stalling. Maintain clean lead source attribution for reliable channel performance measurement.
Requirements:
- 1–3 years experience in SDR, lead generation, outbound sales or similar B2B role.
- Proven experience running outbound campaigns and meeting lead targets.
- Good understanding of AI tools and sales automation with ability to explain automation impact.
- Hands-on experience with some of: Apollo, Instantly, Lemlist, Clay, Expandi, HubSpot, Pipedrive, Kommo, Make, Zapier, n8n.
- Strong written communication skills: short, clear, personalized messages.
- Comfortable on phone and video calls with business owners.
- English (B2+) and fluent Russian.
- Structured and self-organized, working by numbers, plans, and weekly reviews.
- Understanding of B2B sales funnels and lead qualification frameworks.
- Experience in professional services, fintech, relocation or UAE market is a plus.
Conditions:
- Compensation: fixed salary plus percentage per qualified lead.
- Variable pay depends on number of qualified leads accepted by Business Development Manager.
- Full-time (8 hours/day).
- Remote work.
- Salary paid in AED.
- Budget provided for AI and automation tools.
- Immediate start availability.
- Relocation assistance to Dubai available.
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. It offers an advanced enterprise search evolving into a full-scale Work AI ecosystem with intelligent Search, AI Assistant, and scalable AI agents on a secure, open platform. It supports over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, enabling organizations to govern, scale, and customize AI without vendor lock-in or costly implementation cycles.
Glean redefines how enterprises find, use, and act on knowledge through its Enterprise Graph and Personal Knowledge Graph, delivering personalized, context-aware responses. Its AI agents automate work across teams by accessing broad data sources, resulting in measurable business impact such as faster onboarding, increased productivity, and smarter decisions.
Recognized by Fast Company, CNBC, Bloomberg, Forbes, and Gartner, Glean serves customers across 50+ industries with 1,000+ employees in 25+ countries, integrating with platforms like Microsoft Teams, Zoom, ServiceNow, Zendesk, and GitHub.
About the Role:
Glean seeks an Enterprise Account Executive to drive new business and expand relationships within large enterprise accounts. Responsibilities include landing and managing multi-million dollar global accounts using Glean’s AI technology and knowledge graph to deliver business outcomes.
You will:
— Source and close new logos within a territory
— Navigate complex organizations to identify executive sponsors and champions
— Understand customer business objectives and perform value-driven sales cycles
— Collaborate internally to advance deals and ensure customer success
— Consistently deliver ARR revenue targets using a metric-based approach
— Develop and execute sales strategies to generate pipeline and predictable bookings
— Provide timely input to corporate functions
— Create ROI and business justification reports based on data
— Run tight POCs based on business success criteria
About you:
— 6+ years of closing experience in sales with a top performer track record
— Ability to learn, pitch, and demonstrate a highly technical product in a fast-changing environment
— Proven success closing complex deals and selling into complex organizations
— Experience uncovering greenfield opportunities and building new territories
— Experience building relationships and selling face-to-face to C-level executives
— Knowledge of best-of-breed software, technical understanding of integrations, APIs, infrastructure management, security, and analytics
— Experience selling technical SaaS and cloud-based software solutions
— Basic understanding of search infrastructure is a plus
— Experience working with multiple teammates including SEs, BDRs, PMs, Executives, and Engineers
— Familiarity with target account selling, solution selling, and methodologies like MEDDIC and Challenger is a plus
Location:
This role is remote but requires the candidate to be based in Chicago.
Compensation and Benefits:
OTE range is $250,000 - $300,000 annually, determined by location, level, knowledge, skills, and experience. Some roles may be eligible for variable compensation, equity, and benefits.
Benefits include competitive compensation, Medical, Vision, Dental coverage, generous time-off, 401k plan contributions, home office improvement stipend, annual education and wellness stipends, regular company events, and daily healthy lunches.
Diversity and Inclusion:
Glean is committed to an inclusive and diverse company, not discriminating based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
AI-First Mindset:
AI fluency is core to Glean’s work culture. The interview process includes an AI-focused exercise or discussion to assess candidates' approach to AI integration in their role.
Global Data Privacy Notice:
Applicants agree to data processing as per Glean’s Privacy Policy and Applicant Arbitration Agreement by submitting their application.
DK Global is a social selling agency focused on assisting B2B technology companies in expanding their business by enhancing the personal brands of their employees on LinkedIn. They are looking for a Content Manager/Copywriter to join their team. The position is remote and open to candidates worldwide. The role involves creating and managing content that supports the agency's mission of building personal brands and generating new business opportunities for clients in the tech sector.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are hiring at a rapid rate, and every one of our new hires deserves a great new hire experience from the moment they sign their offer letter through their entire onboarding journey. As our People Operations Coordinator, you'll own the tactical side of onboarding: collecting and tracking the completion of required documentation, greeting new hires, assisting in running sessions, and keeping the operations of onboarding on track as we grow. The role is heavily onboarding-focused today and will broaden across the employee lifecycle as our new people systems take over more of the routine work. Things change quickly here, and this role will too. This role is based in our San Francisco office.
RESPONSIBILITIES
- Own the full onboarding experience for every new hire, including: new hire communication from offer signature through Day 1; ensuring completion of onboarding tasks like background checks, Form I-9s, setting up HRIS profiles, etc; coordinating travel logistics; partnering with the Global Mobility Manager on immigration matters that may affect start dates
- Support day one and San Francisco week one onboarding program, including coordinating with managers and buddies, room booking and coordination of start location
- Partner with IT and Workplace so new hires have the right access, equipment, and desk waiting on day one
- Manage the logistics behind our onboarding platform and manage the day-to-day vendor relationship
- Support more moments in the employee lifecycle as the role evolves, from job changes to location moves and more
- Bring ideas for making the day-to-day run smoother, from automating a task to fixing a clunky step
- Handle sensitive employee information with discretion
REQUIREMENTS
- 2-4 years in a high-volume coordination or operations role - People function preferred
- Extremely organized and detail-oriented, with a tactical, get it done approach, where tasks don't get dropped on your watch
- Self-directed and comfortable with ambiguity
- Extremely clear written communicator
- Based in San Francisco and able to work in the office 3+ days per week
NICE TO HAVE
- Comfortable presenting to groups and facilitating engaging onboarding sessions for new hires as needed
- Experience incorporating AI tools, such as Claude, into workflows, with a strong mindset toward automation and systems integration.
- Experience working with recruiting, HRIS and onboarding platforms and related People systems.
- Strong spreadsheet skills, including comfort working with formulas and organizing complex data.
- Experience at a fast-growing startup
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Operations partner for Ramp Procurement, you will help build and scale the workflows that enable customers to manage their procurement processes with speed, accuracy, and control. You will improve both the requester and approver experience while shaping product quality through data, customer feedback, and tight partnership with customer-facing internal teams.
Beyond your product vertical, you will also contribute to Product Operations process improvement and product building that allows our Product and Engineering teams to scale. You will use AI tools to improve release management, collect customer feedback, and enable internal teams to support customers and troubleshoot issues.
Our main goal is to reduce customer friction, measured by support tickets per active user and customer NPS.
*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week*
WHAT YOU’LL DO
- Own the voice-of-customer loop for Procurement — systematically capture, analyze, and prioritize feedback from CX, Sales, and direct customer channels
- Partner with Product, Engineering, and Design to translate customer feedback into actionable product requirements and specs
- Own launch operations for new Procurement features as they move from Alpha to GA, including AI-native experiences that require strong customer and internal enablement
- Directly ship product improvements (UX fixes and paper cuts) using AI tools — owning your own backlog of customer friction reduction, not just feeding the engineering backlog
- Use AI to automate processes and build products that enable teams to ship faster while maintaining a high quality bar
- Build scalable operating systems for release readiness, internal enablement, supportability, and issue escalation across Procurement workflows
WHAT YOU NEED
- 3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; experience with procurement, intake and approval workflows, spend management, or financial operations preferred
- Proficiency using data to size opportunities and analyze adoption, support trends, payment flow performance, and customer friction
- Ability to translate qualitative feedback into crisp requirements and operational processes
- Comfort working in ambiguous, technically complex spaces and driving clarity across multiple stakeholders
- Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact
- Experience using AI tools (e.g., Claude Code) to accelerate your work and directly make product improvements
ABOUT OUR TEAMS
- Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend
- Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions
- Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions
- Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities
- Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk
- Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform
- Accounting owns creating intelligence in our accounting platform, saving finance teams time and money
- Mobile owns our mobile app development and mobile strategy
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco Bay Area, CA
Workplace: Hybrid
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE:
As a Field Account Development Executive at Teleport, you will own engagement with the accounts that matter most to our business in your metro. Teleport unifies identity across humans, machines, workloads, and AI agents — replacing fragmented, credential-based access with a hardware-rooted, cryptographic identity layer that scales zero trust across cloud and on-prem environments. You'll work closely with Field Marketing, Partner, Demand Gen, and the Account Executives who carry your accounts to build presence and pipeline in a single city, pairing multi-channel outbound with a heavy in-person motion across meetups, conferences, partner activations, and Teleport-hosted events. Instead of a sequence and a dial target, you'll be given a fixed book, a territory budget, an events calendar, a warm-path map, and the latitude to decide how all of it gets used. This role is ideal for a self-directed relationship builder who wants to become a field seller — someone who treats a city as a territory to be earned rather than a list to be worked.
Expect to be in the field regularly, typically a couple of evenings a week and more during conference weeks. Reaching people has never been easier; earning their trust has never been harder. That harder part is the job, and it happens face to face.
WHAT YOU'LL DO:
- Own and quarterback the development of a fixed book of named enterprise and mid-market accounts in your metro, in partnership with the AEs who carry them
- Build and defend a point of view on each account: who the buying committee is, what they care about, where the entry point is, and what the next three touches should be
- Show up. Attend and work the meetups, happy hours, conferences, partner events, and Teleport-hosted events in your territory. Become a known face in your city's infrastructure and security community
- Create reasons to engage that aren't a meeting request — event invitations, gifting, relevant third-party content, community connections, local activations
- Map warm paths into your accounts using our customer, alumni, and employee networks, and drive the referral ask to completion, including directing the AE on when and how to make it
- Run multi-channel outbound (phone, email, LinkedIn) against the buying committee, with real personalization rather than volume
- Work with Field Marketing on which events are worth sponsoring in your metro, and with our Partner team on co-marketing opportunities that reach your 50
- Convert in-person contact into structured next steps: AE meetings, executive conversations, technical deep dives
- Log every touch in Salesforce and Outreach so account progression is visible and creditable
- Present a monthly account review: what you've done across the 50, what worked, what you're doing next, and where you need air support
- Use our intent, buying-committee, and enrichment tooling — including AI-assisted research and account planning — to decide where to spend your week
WHAT WE'RE LOOKING FOR:
- Based in your metro. You live in San Francisco Bay Area and can be in the field on short notice. This role is not remote-anywhere
- Experienced: 3+ years in a role where you built relationships and pipeline in a defined territory. That could be account development against enterprise or mid-market named accounts, field or event marketing, community or developer relations, partner development, or field sales. What matters is that you've worked named accounts rather than lists, and that you've done it with real people in real rooms
- A field animal: You would rather be at a happy hour with forty engineers than on your ninth call of the morning. You are comfortable walking into a room where you know nobody and leaving with three conversations worth following up
- Self-directed: You are given a goal and a budget, not a playbook. You decide what to build. You bring ideas rather than waiting for a program
- Technically curious: You can hold a credible conversation with platform, infrastructure, and security engineers about the problems they have. You don't need to be an engineer; you do need to be genuinely interested
- Relationship-first: You measure your work in trust built, not touches logged — while still logging the touches
- Tool-fluent: You are fast with modern GTM tooling and AI assistants, and you'd rather build your own leverage than file a request
- Ambitious: You want to be a field seller. This role is the on-ramp
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: New York City, NY
Workplace: Hybrid
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE:
As a Field Account Development Executive at Teleport, you will own engagement with the accounts that matter most to our business in your metro. Teleport unifies identity across humans, machines, workloads, and AI agents — replacing fragmented, credential-based access with a hardware-rooted, cryptographic identity layer that scales zero trust across cloud and on-prem environments. You'll work closely with Field Marketing, Partner, Demand Gen, and the Account Executives who carry your accounts to build presence and pipeline in a single city, pairing multi-channel outbound with a heavy in-person motion across meetups, conferences, partner activations, and Teleport-hosted events. Instead of a sequence and a dial target, you'll be given a fixed book, a territory budget, an events calendar, a warm-path map, and the latitude to decide how all of it gets used. This role is ideal for a self-directed relationship builder who wants to become a field seller — someone who treats a city as a territory to be earned rather than a list to be worked.
Expect to be in the field regularly, typically a couple of evenings a week and more during conference weeks. Reaching people has never been easier; earning their trust has never been harder. That harder part is the job, and it happens face to face.
WHAT YOU'LL DO:
- Own and quarterback the development of a fixed book of named enterprise and mid-market accounts in your metro, in partnership with the AEs who carry them
- Build and defend a point of view on each account: who the buying committee is, what they care about, where the entry point is, and what the next three touches should be
- Show up. Attend and work the meetups, happy hours, conferences, partner events, and Teleport-hosted events in your territory. Become a known face in your city's infrastructure and security community
- Create reasons to engage that aren't a meeting request — event invitations, gifting, relevant third-party content, community connections, local activations
- Map warm paths into your accounts using our customer, alumni, and employee networks, and drive the referral ask to completion, including directing the AE on when and how to make it
- Run multi-channel outbound (phone, email, LinkedIn) against the buying committee, with real personalization rather than volume
- Work with Field Marketing on which events are worth sponsoring in your metro, and with our Partner team on co-marketing opportunities that reach your 50
- Convert in-person contact into structured next steps: AE meetings, executive conversations, technical deep dives
- Log every touch in Salesforce and Outreach so account progression is visible and creditable
- Present a monthly account review: what you've done across the 50, what worked, what you're doing next, and where you need air support
- Use our intent, buying-committee, and enrichment tooling — including AI-assisted research and account planning — to decide where to spend your week
WHAT WE'RE LOOKING FOR:
- Based in your metro. You live in New York City and can be in the field on short notice. This role is not remote-anywhere
- Experienced: 3+ years in a role where you built relationships and pipeline in a defined territory. That could be account development against enterprise or mid-market named accounts, field or event marketing, community or developer relations, partner development, or field sales. What matters is that you've worked named accounts rather than lists, and that you've done it with real people in real rooms
- A field animal: You would rather be at a happy hour with forty engineers than on your ninth call of the morning. You are comfortable walking into a room where you know nobody and leaving with three conversations worth following up
- Self-directed: You are given a goal and a budget, not a playbook. You decide what to build. You bring ideas rather than waiting for a program
- Technically curious: You can hold a credible conversation with platform, infrastructure, and security engineers about the problems they have. You don't need to be an engineer; you do need to be genuinely interested
- Relationship-first: You measure your work in trust built, not touches logged — while still logging the touches
- Tool-fluent: You are fast with modern GTM tooling and AI assistants, and you'd rather build your own leverage than file a request
- Ambitious: You want to be a field seller. This role is the on-ramp
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion’s Tax team is growing, and we’re looking for a Senior Tax Accountant to support our global tax operations. In this role, you’ll run global indirect tax operations and strengthen the systems behind them. As Notion scales across products and jurisdictions, this role exists to make compliance, close, audits, and tax data more accurate, scalable, and audit-ready. You’ll own recurring sales and use tax, VAT/GST, business tax, registrations, notices, reconciliations, and related controls, while building exposure to income tax compliance and reporting. The work is hands-on and cross-functional: you’ll trace differences across billing, tax engines, filings, payments, and the general ledger with Accounting, Revenue, Billing, Product, Engineering, Data, and Customer Experience partners.
This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Take ownership of recurring U.S. and global indirect-tax filings, calendars, data packages, notices, registrations, and close support—with accurate, review-ready work.
- Establish a reliable reconciliation and exception workflow across billing, tax engines, filings, payments, and the general ledger, escalating issues clearly and early.
- Use AI-enabled workflows and data tools to investigate variances, quality-check work papers, and improve documentation while preserving human review and controls.
- Make tax operations more scalable and audit-ready by strengthening controls, process documentation, evidence, handoffs, audit support, and SOX walkthrough readiness.
- Become a trusted partner to Accounting, Revenue, Billing, Product, Engineering, Data, and Customer Experience—and contribute to income tax compliance and reporting with guidance from experienced teammates.
SKILLS YOU'LL NEED TO BRING:
- Bachelor’s degree in Accounting, Finance, Economics, a related field, or equivalent practical experience.
- At least 3 years of public accounting and/or industry tax experience, with a primary focus on indirect tax compliance and operations.
- Hands-on experience with indirect tax compliance or operations, especially U.S. sales and use tax, VAT/GST, business taxes, or other non-income-based taxes; this is the foundation for owning Notion’s recurring global work.
- Experience preparing accurate reconciliations, journal entries, filings, payments, and audit-ready work papers, with the ability to connect activity across source systems and the general ledger.
- Strong operational judgment: you manage recurring deadlines, investigate exceptions, keep documentation organized, escalate issues promptly, and drive assigned work through completion.
- Clear written and verbal communication, with a collaborative approach to working across Finance, Accounting, business teams, and external advisors.
- Curiosity and learning agility, including willingness to build income-tax capability and demonstrated AI fluency—using AI to analyze data, investigate variances, improve documentation, perform quality checks, or automate repeatable workflows while validating outputs and protecting sensitive information.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $135,000 - $155,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. More than 10,000 businesses use us, and a remarkable share of them arrived because someone they respect recommended us. That trust is also why customers stay and grow with us once they're in the door.
Growth is how more of the people who show up turn into teams who can't imagine working without Help Scout — and how customers who already love one part of the product find their way into what's next. As Head of Product, Growth & Monetization, you'll be directly accountable for both sides of that story: the core funnel that turns a signup into a paying customer, and the in-app motion that turns a paying customer into an expanding one.
ABOUT THE ROLE
- Own the growth roadmap. You'll partner with Design and Engineering, but you’ll own the vision, roadmap, and execution for the Growth team. That starts with sharpening the core funnel: signup, onboarding, trial-to-paid conversion, and the activation moments that turn a trial into a team that can't imagine working without Help Scout.
- Run growth experimentation across the org. Build and run an experimentation practice spanning two swim lanes: new business (signup through trial-to-paid) and expansion (getting existing customers to experience and purchase Agent, Copilot, and Signal products). The expansion lane means designing and running experiments inside product lines you don't own, in partnership with the other product leaders who do.
- Evolve Help Scout's monetization strategy. Own the overarching pricing and packaging framework across the portfolio. Each Head of Product still owns pricing and packaging execution for their own line — your job is the cross-product throughline and the judgment to know when to weigh in.
- Build growth infrastructure other teams can use. Create the growth model, experiment standards, and playbooks that let teams across the company ship growth work with confidence, without routing every decision through you.
- Lead as a player/coach. Do the strategic work yourself today, and hire and manage a team of PMs as the group grows. You're accountable for the group's revenue results, not just its roadmap execution.
- Partner across the customer lifecycle. Work with go-to-market so the growth motion is coherent from first touch through expansion, and spend real time with customers and in the data to keep that motion grounded in what's actually true.
ABOUT YOU
- You've spent 5+ years leading growth in B2B SaaS with a free-trial or freemium motion, and you have a concrete story of moving a product line's revenue or adoption.
- You're hands-on with experimentation. You define your own metrics, design your own tests, and you're honest about when a result is signal versus noise.
- You think in outcomes, not features, and you build systems and playbooks that make everyone around you faster, not just wins that end with you.
- You can design an outcome-based pricing framework and explain its tradeoffs, and you understand the difference between owning strategy and owning someone else's execution.
- You're technically fluent enough to hold an architecture conversation and push back credibly on an engineering estimate, and you understand how AI and agentic product features actually fail, not just how they work when they work.
- You lead through influence as much as authority. Your impact here comes from getting peer product teams to want to run your experiments with you.
- You've directly managed people before. You'll hire and coach a team of PMs as this group grows.
- You're an excellent writer who makes your thinking visible in one-pagers and briefs that move decisions forward, and you're genuinely fluent with AI tools for research synthesis, strategy testing, and rapid prototyping.
WHO YOU'LL WORK WITH
- Chief Product Officer. You report to the CPO and partner closely with them on strategy and monetization.
- Head of Product, Conversations. You partner on expansion experiments and the monetization framework for Inbox and Copilot.
- Head of Product, Intelligence. You partner on expansion experiments and the monetization framework for Agent and Signal.
- Marketing leadership. You align the growth motion with campaigns, messaging, and pricing/packaging changes.
- Sales & Customer Success leadership. You keep the growth motion coherent across the full customer lifecycle, from trial through expansion and renewal.
- Growth PMs. As the group grows, a small team of PMs may report to you.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
ГибридseniorNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоmiddleNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
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