Location: United Kingdom; Brazil; Ireland; Colombia; Argentina; Cyprus; Portugal; Lithuania; Canada; Mexico
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Krak is Kraken's consumer banking and payments product — a fast-moving team building the card, payments, and financial features that bring crypto to everyday life. The Krak Product Operations team sits at the heart of this, making sure the business can move quickly without getting blindsided by compliance, risk, vendor, or operational dependencies.
This is one of two roles in Krak’s Product Ops function, reporting to the Manager, Product Ops - Krak. You'll bring leadership to the day-to-day, working directly with compliance, legal, fraud, client engagement (CE), and external vendors to make sure new features land safely and successfully.
THE OPPORTUNITY
Product Ops at Krak is a co-ordination and intelligence function. Your job is to make sure that the cross-functional dependencies that could slow or derail delivery are surfaced early, actively managed, and resolved. You'll also help the team make better product decisions by curating the right operational data and bringing market and vendor intelligence into the room.
You'll work across four areas: compliance and risk co-ordination, third party vendor management, responding to management information (MI) and feature performance, and strategic market intelligence. Your job is to make sure the right conversations happen at the right time, and that nothing falls through the cracks on the way to launch.
Compliance & risk co-ordination
- Maintain live, product-specific trackers of open compliance and legal items, including DRIs, status, and upcoming milestones
- Triage new features against regulatory requirements ahead of development; ensure sign-off is built into delivery milestones
- Work closely with fraud leads to ensure fraud controls and risk/velocity rules are factored into feature design (card, third party payments, and others)
- Ensure fraud and CE teams are operationally positioned - with the right tooling, admin access, battlecards, and support articles - ahead of new product and feature launches
- Support incident response for product-related issues and ensure post-incident reviews feed into product changes
Third party vendor management
- Maintain product-specific vendor trackers covering status, open actions, key contacts, and upcoming milestones
- Own the cadence for performance reviews with key vendors and track actions to closure
- Maintain a working view of vendor roadmaps and capabilities; produce periodic briefings on where vendor developments create product opportunities or constraints
Responding to MI & feature performance
- Ensure experiments and feature launches are supported by readily available fraud, dispute, and CE metrics alongside commercial KPIs
- Interpret fraud, dispute, CE, and auth/decline data to identify emerging issues and surface them to the right teams
- Drive follow-through on cross-functional findings - whether that's a compliance flag or a vendor issue
Strategic market intelligence
- Scan the market for competitors' changes to features, pricing, and risk positioning
- Monitor regulatory and market developments that could affect the Krak roadmap
- Identify third party vendor capabilities that could enable features not yet on the roadmap; flag where the current stack may be a constraint
WHAT YOU BRING
- 3-5 years experience in a product operations, strategy, or programme management role in a consumer fintech, payments, or banking business - ideally at a company with a card or payments product
- Strong working knowledge of the regulatory and compliance landscape for consumer financial products in one of more regions
- Experience working alongside or within fraud and risk functions; understanding of how fraud controls interact with product design
- Proven ability to manage multiple concurrent workstreams with different stakeholders and different cadences, without dropping the ball
- Track record of turning complex operational data into clear, actionable MI for product and leadership teams
- Structured thinker who's comfortable in the detail but can step back and see the bigger picture
- Strong communicator - able to translate between the worlds of compliance, risk, engineering, and product
NICE TO HAVES
- Experience with card issuing programmes (scheme rules, chargeback processes, fraud typologies)
- Familiarity with third party banking and payments vendors (e.g. BIN sponsors, scheme processors, TPP aggregators)
- Prior experience in a fast-scaling consumer fintech or neobank
- Exposure to crypto or digital assets products
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоUnited Kingdom; Brazil; Ireland; Colombia; Argentina; Cyprus; Portugal; Lithuania; Canada; Mexico; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams.
The role is based in Poland.
Responsibilities:
Technical Case Analysis & Resolution
Monitor the team’s support queue and proactively take cases into work
Analyze and diagnose incoming technical and functional issues
Resolve user cases related to Creatio product functionality
Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior
Provide clear algorithms and recommendations for implementing additional business logic
Identify product issues and collaborate with development teams by submitting detailed bug reports
Keep users informed about case progress and resolution status
Handle escalations and complex customer situations
Collect and process feedback related to resolved cases
Customer Communication
Communicate with users via phone and email in a clear and professional manner
Provide telephone consultations on Creatio products and related services
Conduct remote sessions to support issue investigation and resolution
Knowledge Base & Documentation
Create, update, and maintain knowledge base articles
Contribute to troubleshooting guides and technical documentation
Provide feedback and improvement suggestions to the Academy team
Problem Analysis & Continuous Improvement
Analyze recurring issues and customer feedback to identify underlying problems
Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes
Requirements:
Experience in technical or customer support roles
Strong understanding of HelpDesk / ServiceDesk processes
Comprehensive knowledge of relational database concepts
Proficiency in SQL
Understanding of PC architecture and computer networks
Foundational programming knowledge and understanding of OOP principles
Ability to analyze complex issues, identify root causes, and propose effective solutions
Strong verbal and written communication skills
Ability to work collaboratively with cross-functional technical teams
Capability to manage multiple tasks and priorities effectively
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Athens, Greece; Kifissia, Greece
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
At Aleph, we're committed to ensuring that all of our customers' and partners' data is protected and that our work complies with data protection legislation across the markets we operate in — including as AI regulation reshapes that landscape. We're looking for an experienced AI Tech and Data Privacy Associate Manager (or Manager, depending on experience), to join our global team and help manage sensitive information, support contract preparation, carry out data protection assessments, and advise on the growing intersection of AI governance and privacy compliance across our global footprint.
What You Will Do
Advise on and support the practical implementation of legal requirements across all AI risk categories (e.g., under the EU AI Act — prohibited, high-risk, limited-risk, and minimal-risk systems), including risk classification, compliance obligations, and coordination with product and tech teams.
Monitor emerging AI regulations more broadly and advise on their intersection with data protection across our markets.
Advise the business on responsible AI governance and internal AI use policies.
Advise, coordinate, and support colleagues across the business on data protection and privacy compliance issues, including in non-EU markets.
Collaborate on internal audits at Aleph Group level in the field of data protection.
Help prepare reports, presentations, and educational materials on data protection, privacy, and AI compliance topics.
Participate in data protection, privacy, and AI-related legal projects.
Promote a strong culture of data protection and responsible AI compliance across Aleph.
Support AI-related technology projects, including API integrations with third-party AI providers, ensuring data protection, IP, and contractual compliance throughout implementation.
Negotiate and draft agreements related to AI/technology procurement (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Coordinate with product, tech, and other teams to assess IP, confidentiality, and data protection risks before onboarding new AI tools or vendors.
Organize and maintain data protection records and related documentation at a global level.
Support the preparation of contracts with business partners and other legal documents (for example, internal policies) in the field of data protection and GDPR compliance.
Carry out Data Protection Impact Assessments (DPIAs) together with the wider team.
Take on other ad hoc legal and compliance-related tasks as needed.
What We Are Looking For
A degree in Law.
Minimum 4–6 years of hands-on experience in data privacy and compliance, with a strong focus on GDPR — this is not an entry-level role.
Solid expertise in data privacy laws and practices, including a deep understanding of GDPR.
Hands-on experience completing legal/compliance requirements for the implementation of AI systems across all risk categories (e.g., under the EU AI Act), including but not limited to high-risk systems — this is a requirement, not just a plus.
Working knowledge of AI-related legal and regulatory frameworks more broadly.
Demonstrated ability to research and apply data privacy requirements in non-EU markets (LATAM, APAC, and/or MEA), given our global operating footprint.
Proficient English communication skills, written and verbal — this is a must.
A tech-oriented mindset, genuine curiosity about how AI and emerging technologies intersect with privacy law, and strong motivation to continuously learn new legal frameworks and compliance tools.
Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus.
Practical experience negotiating and drafting technology/AI related agreements (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Why Join Aleph
Shape data protection and AI governance practice at scale: your work will directly protect the trust of Aleph's customers and partners across a global footprint spanning Europe, LATAM, APAC and MEA.
Apply AI compliance expertise at scale: you'll drive real implementation work across the full spectrum of AI risk categories as regulation matures, not just policy-watching.
Build deep expertise fast: exposure to DPIAs, cross-border data transfers, AI risk assessments, and multi-jurisdictional privacy frameworks gives you a faster path to becoming a recognized privacy expert than most single-market roles.
Join a growing, collaborative legal team based in Warsaw that values mentorship and hands-on learning over hierarchy.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. The minimum gross annual base salary is EUR 37,000, with the final level (Associate Manager or Manager) and offer reflecting your experience, skills, and scope of the role.
In addition to base salary, this role includes a variable component, paid annually.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
About the company:
Inwizo is a payment provider and strategic partner offering intelligent solutions and global reach to empower businesses in the digital economy. The company values a diverse team focused on making global commerce more accessible and inclusive.
About the Role:
The position is for an experienced High Risk Acquiring Monitoring Specialist in the Risk and Compliance function, focusing on card schemes rules and payment compliance. The role ensures the integrity, security, and scalability of Inwizo's operations.
What We’re Looking For:
— Minimum 3 years in compliance or risk roles within Acquiring institutions
— Experience working with merchants in the Adult industry
— Strong understanding of Card Scheme regulations (Visa and Mastercard), onboarding risk standards, and regulatory frameworks in Adult Acquiring vertical
— Experience in high risk merchant and wider low & mid risk businesses in EU and/or UK (a strong plus)
— Basic knowledge of KYC/KYB, merchant onboarding flows for low to high-risk business verticals
— Experience working with Card Schemes and regulators, including audits, reporting, and licensing support
— Hands-on expertise with multi-jurisdictional compliance and UK & EU EMI regulations (a strong plus)
— Excellent analytical, communication, and interpersonal skills
— Fluent English required; fluency in other languages is desirable
— Focused on smart compliance rather than strict rule-following
— Proactive, self-motivated, comfortable working independently in remote, international, and high-growth environments
ОфисCyprus
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About the Company
The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences.
About the Role:
We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes.
This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment.
Responsibilities:
- Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners).
- Ensure all incoming data complies with Visa and Mastercard requirements.
- Timely notify merchants about chargebacks and fraud cases, providing full details.
- Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks.
- Maintain internal case logs, including reports, notification templates, and correspondence records.
- Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes.
- Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information.
Requirements:
- Experience in acquiring, anti-fraud, risk management, or merchant support.
- Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle).
- Ability to process and systematize information from multiple sources.
- Strong attention to detail, responsibility, and ability to meet deadlines.
- Excellent communication skills and proficient written English (for merchant communication).
- Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus.
- Russian - native.
- English - fluent.
Conditions:
- Competitive compensation package (fixed + bonus).
- Fully remote.
- Opportunity to scale and develop the business.
Location: Seoul, South Korea
Workplace: onsite
ABOUT YOU
We are looking for a Senior Full-Stack Engineer who is innovative, detail-oriented, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build end-to-end solutions, design scalable architectures, and drive performance and reliability across both frontend and backend systems.
Strong proficiency in React and modern frontend development practices, along with solid backend expertise in Go (or a similar language) is essential, along with experience in microservices architecture, distributed systems, and cloud-native environments using Docker and Kubernetes. The ability to own features from concept to production, troubleshoot complex system behaviors, and continuously optimize performance and resiliency will be key to your success in this role.
If you're passionate about building seamless full-stack experiences that power impactful products and love creating scalable solutions that support gaming, payment, and digital commerce ecosystems, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain full-stack applications that power core products and platforms.
Develop responsive, high-performance user interfaces using React.
Build and maintain backend services using Go and event-driven architectures.
Build scalable microservices in containerized environments using Docker and Kubernetes.
Drive architecture decisions that improve performance, resiliency, and maintainability.
Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions.
Own your code in production, monitor, debug, and continuously improve application performance and reliability.
Write automated tests and follow CI/CD best practices to ensure high-quality deployments.
Participate in code reviews, technical discussions, and knowledge sharing across teams.
Participate in on-call rotation to support production systems and respond to incidents.
Qualifications & Skills
5+ years of full-stack development experience.
Strong proficiency in React and modern frontend development practices.
Solid backend experience in Go or a similar language.
Strong understanding of microservices architecture, distributed systems, and event-based communication.
Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker).
Solid understanding of observability, monitoring, and performance optimization.
Ability to troubleshoot production issues, analyze system behavior, and drive resolution.
Business-level proficiency in Korean and English is required.
Nice to Have
Experience with React Native for mobile development.
Background in gaming, payments, or commerce systems.
Experience in adtech or offer monetization platforms.
Hands-on experience with Kafka or equivalent streaming platforms.
Experience with Redis or other in-memory data stores.
Experience with cloud platforms (e.g., AWS, GCP, or Azure).
Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases.
Prior experience working on internal platforms or developer-facing tools.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Personal Information Protection Act (PIPA), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Seoul, South Korea
Workplace: onsite
ABOUT YOU
We are looking for a Senior Backend Engineer who is detail-oriented, proactive, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design and build scalable backend systems, drive architectural improvements, and deliver resilient, high-performance services in production environments.
Strong technical expertise in Go, distributed systems, and microservices architecture is essential, along with experience in building and operating cloud-native applications in containerized environments using Docker and Kubernetes. The ability to troubleshoot complex production issues, optimize system performance, and manage event-driven architectures using Kafka or similar streaming platforms will be key to your success in this role.
If you're passionate about building reliable, scalable systems that power high-impact products and love creating seamless infrastructure that enables innovative payment, gaming, or commerce experiences, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain backend services that power core products and platforms.
Develop event-driven systems using Go and Kafka.
Build scalable microservices in containerized environments using Docker and Kubernetes.
Drive architecture decisions that improve performance, resiliency, and maintainability.
Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions.
Own your code in production, monitor, debug, and continuously improve service performance and reliability.
Write automated tests and follow CI/CD best practices to ensure high-quality deployments.
Participate in code reviews, technical discussions, and knowledge sharing across teams.
Participate in on-call rotation to support production systems and respond to incidents.
Qualifications & Skills
5+ years of backend development experience in Go or a similar language.
Strong understanding of microservices architecture, distributed systems, and event-based communication.
Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker).
Solid understanding of observability, monitoring, and performance optimization.
Ability to troubleshoot production issues, analyze system behavior, and drive resolution.
Business-level proficiency in Korean and English is required.
Nice to Have
Background in gaming, payments, or commerce systems.
Experience in adtech or offer monetization platforms.
Hands-on experience with Kafka or equivalent streaming platforms.
Experience with Redis or other in-memory data stores.
Experience with cloud platforms (e.g., AWS, GCP, or Azure).
Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases.
Prior experience working on internal platforms or developer-facing tools.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Senior Full-Stack Engineer who is innovative, detail-oriented, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build end-to-end solutions, design scalable architectures, and drive performance and reliability across both frontend and backend systems.
Strong proficiency in React and modern frontend development practices, along with solid backend expertise in Go (or a similar language) is essential, along with experience in microservices architecture, distributed systems, and cloud-native environments using Docker and Kubernetes. The ability to own features from concept to production, troubleshoot complex system behaviors, and continuously optimize performance and resiliency will be key to your success in this role.
If you're passionate about building seamless full-stack experiences that power impactful products and love creating scalable solutions that support gaming, payment, and digital commerce ecosystems, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain full-stack applications that power core products and platforms.
Develop responsive, high-performance user interfaces using React.
Build and maintain backend services using Go and event-driven architectures.
Build scalable microservices in containerized environments using Docker and Kubernetes.
Drive architecture decisions that improve performance, resiliency, and maintainability.
Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions.
Own your code in production, monitor, debug, and continuously improve application performance and reliability.
Write automated tests and follow CI/CD best practices to ensure high-quality deployments.
Participate in code reviews, technical discussions, and knowledge sharing across teams.
Participate in on-call rotation to support production systems and respond to incidents.
Qualifications & Skills
5+ years of full-stack development experience.
Strong proficiency in React and modern frontend development practices.
Solid backend experience in Go or a similar language.
Strong understanding of microservices architecture, distributed systems, and event-based communication.
Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker).
Solid understanding of observability, monitoring, and performance optimization.
Ability to troubleshoot production issues, analyze system behavior, and drive resolution.
Business-level proficiency in Japanese and English is required.
Nice to Have
Experience with React Native for mobile development.
Background in gaming, payments, or commerce systems.
Experience in adtech or offer monetization platforms.
Hands-on experience with Kafka or equivalent streaming platforms.
Experience with Redis or other in-memory data stores.
Experience with cloud platforms (e.g., AWS, GCP, or Azure).
Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases.
Prior experience working on internal platforms or developer-facing tools.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Senior Backend Engineer who is detail-oriented, proactive, and highly collaborative to join our Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design and build scalable backend systems, drive architectural improvements, and deliver resilient, high-performance services in production environments.
Strong technical expertise in Go, distributed systems, and microservices architecture is essential, along with experience in building and operating cloud-native applications in containerized environments using Docker and Kubernetes. The ability to troubleshoot complex production issues, optimize system performance, and manage event-driven architectures using Kafka or similar streaming platforms will be key to your success in this role.
If you're passionate about building reliable, scalable systems that power high-impact products and love creating seamless infrastructure that enables innovative payment, gaming, or commerce experiences, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build, and maintain backend services that power core products and platforms.
Develop event-driven systems using Go and Kafka.
Build scalable microservices in containerized environments using Docker and Kubernetes.
Drive architecture decisions that improve performance, resiliency, and maintainability.
Collaborate with engineers, product managers, designers, and QA to deliver end-to-end solutions.
Own your code in production, monitor, debug, and continuously improve service performance and reliability.
Write automated tests and follow CI/CD best practices to ensure high-quality deployments.
Participate in code reviews, technical discussions, and knowledge sharing across teams.
Participate in on-call rotation to support production systems and respond to incidents.
Qualifications & Skills
5+ years of backend development experience in Go or a similar language.
Strong understanding of microservices architecture, distributed systems, and event-based communication.
Familiarity with cloud infrastructure and container orchestration (e.g., Kubernetes, Docker).
Solid understanding of observability, monitoring, and performance optimization.
Ability to troubleshoot production issues, analyze system behavior, and drive resolution.
Business-level proficiency in Japanese and English is required.
Nice to Have
Background in gaming, payments, or commerce systems.
Experience in adtech or offer monetization platforms.
Hands-on experience with Kafka or equivalent streaming platforms.
Experience with Redis or other in-memory data stores.
Experience with cloud platforms (e.g., AWS, GCP, or Azure).
Familiarity with ClickHouse, Postgres, or other analytical/OLAP/OLTP databases.
Prior experience working on internal platforms or developer-facing tools.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Role Purpose
The Head of Partnerships is responsible for the strategic leadership, direction, and management of Bravo Networks' partnership portfolio. The role ensures the development, optimisation, and performance of key partner relationships, delivering sustainable value to the network, its members, and wider stakeholders. Operating as a senior representative of Bravo Networks, the Head of Partnerships will lead the commercial and strategic engagement with insurer and service provider partners, ensuring contractual commitments are delivered, opportunities for growth are maximised, and relationships are managed effectively at all levels. The role combines strategic leadership, commercial management, data-driven insight, and stakeholder engagement to support the achievement of Bravo's business objectives.
Key Responsibilities
Develop and execute the partnerships strategy in line with Bravo Networks' overall business objectives.
Identify opportunities to enhance partner performance, strengthen commercial relationships, and drive mutual growth.
Represent Bravo Networks at a senior level with insurers, service providers, and strategic partners.
Act as a trusted advisor and relationship lead across the partnership portfolio.
Relationship Management
Lead and maintain senior-level relationships across all partner accounts.
Establish regular governance and engagement frameworks to ensure effective communication and collaboration.
Manage complex stakeholder relationships, balancing the needs of partners, members, and the wider Bravo business.
Resolve commercial or operational challenges through effective negotiation and stakeholder management.
Commercial and Contract Management
Lead the development, negotiation, and management of partnership agreements and commercial frameworks.
Ensure all contractual obligations, service commitments, and performance measures are clearly defined and achieved.
Work closely with Bravo and insurer market teams to maximise the effectiveness and value of partnership arrangements.
Identify opportunities for enhanced commercial return and strategic value creation.
Performance and Data Insight
Oversee the collection, analysis, and interpretation of partnership performance data.
Produce meaningful commercial insights and recommendations to support strategic decision making.
Monitor partner performance against agreed objectives, contractual commitments, and key performance indicators.
Utilise market intelligence and performance data to identify trends, risks, and opportunities.
Collaboration and Stakeholder Engagement
Work collaboratively with the wider Bravo leadership team, insurer market teams, operations, finance, and other key stakeholders.
Good collaboration required across the Distribution and Services Team
Ensure alignment between partnership objectives and wider business priorities.
Support business development initiatives and market-facing activities where partnership engagement is required.
Promote a culture of collaboration, transparency, and continuous improvement.
Governance and Risk Management
Ensure robust governance processes are in place across the partnership portfolio.
Monitor compliance with contractual, regulatory, and company requirements.
Identify and manage commercial, operational, and reputational risks relating to partnership arrangements.
Maintain accurate reporting and oversight of partnership activity and outcomes.
Key Accountabilities
Delivery of the Bravo Networks partnership strategy.
Management and performance of partner relationships and commercial agreements.
Achievement of partnership revenue, growth, and value targets.
Delivery of contractual commitments and service standards.
Production of meaningful data analysis, reporting, and performance insights.
Effective stakeholder engagement across internal and external audiences.
Identification and delivery of strategic partnership opportunities.
Knowledge, Skills and Experience
Essential
Significant experience in partnership, insurer, supplier, or relationship management within insurance or financial services.
Strong commercial and negotiation skills.
Experience managing senior stakeholder relationships.
Proven ability to analyse and interpret complex data and performance information.
Experience developing and managing contractual and commercial frameworks.
Strong communication, presentation, and influencing skills.
Ability to operate strategically while maintaining operational oversight.
Ability to travel for Partnership meetings and events.
Mainly London.
Desirable
Existing knowledge of insurance distribution, broker networks, or affinity arrangements.
Experience leading strategic partnership programmes.
Understanding of regulatory and governance requirements within financial services.
Leadership Behaviours
Builds trusted and credible relationships.
Thinks strategically and acts commercially.
Delivers results through collaboration and influence.
Uses insight and data to drive decision making.
Challenges constructively and seeks continuous improvement.
Demonstrates integrity, accountability, and professionalism.
Represents Bravo Networks positively and effectively both internally and externally.
Fastly is seeking a Threat Detection Analyst for the APAC region who is Japanese speaking. The role is part of the Fastly Customer Security Operations Center (CSOC) team, focusing on operational support of Fastly’s security products and services, particularly integrating and supporting agent software installed on customer systems. The position involves monitoring and analyzing customer activity with emphasis on security functions such as identifying account-takeover, Bot Attacks, and WAF administration, focusing on application layer security and web technologies. The role requires working Friday to Tuesday, 0000 - 0800 UTC (9am - 6pm AEST).
Responsibilities include:
— Ensuring security for customers and providing outstanding responses to security issues.
— Providing deep application-security expertise on escalated cases from customers and automated systems.
— Conducting continuous improvement and research to enhance customer security products and operations.
— Contributing to processes and policies to scale the organization.
— Creating and reviewing security service reports for customers.
— Creating and managing security content for customer environments.
Requirements:
— Prior experience working in a SOC environment.
— Experience with SaaS/Cloud or hybrid cloud deployments; Apache, NGINX, IIS or other web server platforms and associated application server technologies and frameworks.
— Scripting skills in Python, Java, Go, Rust, PHP, Unix/Linux Shell, C#, or other common web languages.
— Strong information security background with practical skills in application security.
— Experience in IT or security technical support, operations, or research roles.
— Unix/Linux or Windows system administration skills.
— Ability to work with limited supervision and mentor others on security knowledge.
— Fluent spoken and written English, adaptable to different audiences.
— Experience troubleshooting software products.
— Focus on delivering exceptional customer experiences.
Work hours require availability during core business hours. The position is remote based with potential to become hybrid as Fastly expands in the region. Travel to the US and internationally may be required.
Benefits include a comprehensive package starting from day one, with variations depending on country. Fastly emphasizes a positive work environment, diversity, inclusion, and support for employees' passions and causes.
Applications must be submitted through Fastly's official careers site. Fastly is an equal opportunity employer committed to a safe and welcoming work environment free of discrimination and harassment. Reasonable accommodations are available for applicants with disabilities.
About KIRA
Our mission is to make money smart, reliable and within reach for everyone. In 2019, we built the first mobile-first insurance platform accessible online by millions in Southeast Asia. Today, we are expanding to help people in Asia with spending, saving, investing, exchanging, travelling, and more, aiming to build tools for financial self-reliance using AI.
The Role
KIRA is building an AI Finance Superapp for Southeast Asia covering payments, remittance, insurance, wealth, and trading. These products handle real money, requiring reliability, regulatory compliance, and integration with third-party financial rails.
The Technical Product Lead owns a product vertical end-to-end, from strategy and outcomes through technical design, delivery, and launch. AI is used where it genuinely improves outcomes, balanced with deterministic systems for reliability, auditability, and trust.
What You'll Own
— Own a product vertical end-to-end including strategy, metrics, roadmap, priorities, and delivery.
— Shape technical design with engineering across APIs, data flows, ledgering, reconciliation, failure handling, security, and scalability.
— Drive trade-offs across correctness, speed, cost, reliability, regulatory requirements, and user experience.
— Build regulatory requirements into the product including KYC, transaction monitoring, limits, privacy, and licensing.
— Apply AI with clear evaluation, safeguards, human oversight, and failure handling.
— Ship products managing external dependencies like regulatory approvals, financial rails, and third-party partners.
— Align Engineering, Design, Compliance, Operations, Treasury, and Finance around product decisions and launch requirements.
What We're Looking For
— 5+ years of product management experience owning complex technical products from strategy through production.
— Strong technical foundation in system architecture, APIs, databases, workflows, failure modes, and distributed systems.
— Experience working closely with engineers, able to review, challenge, and contribute to technical designs.
— Experience in payments, banking, remittance, insurance, trading, or other regulated, high-consequence product domains.
— Strong product judgment and ability to make difficult trade-offs under technical, regulatory, and operational constraints.
— Experience building with LLMs or AI products, including evaluation, reliability, and understanding when AI should not be used.
Nice to Have
— Engineering or highly technical product background.
— Experience building zero-to-one fintech or consumer products.
— Experience defining evaluation frameworks for ML or LLM-powered products.
Outcome
— Clear vertical strategy and legible roadmap.
— Ships fast and clears launch blockers.
— Money is correct and users are never misled about their funds.
— AI features are valuable, predictable, and trusted.
— Trade-offs are deliberate and defensible.
— Alignment across engineering, design, compliance, and operations with minimal friction.
Location
This is a remote role hiring globally, requiring effective collaboration across multiple countries and time zones.
Language
English is the main working language; strong English communication is required.
Interview Process
— Online assessment or practical task.
— Technical interview.
— CEO / final round.
The process aims to complete within 1 week from start for strong candidates.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for an Engineering Manager to lead the Billing team at Supabase. Billing owns the monetization and revenue systems that turn platform usage into accurate customer charges and finance-ready revenue data. The team’s scope includes plans, subscriptions, usage-based billing, invoices, payments, credits, coupons, taxation, dunning, collections, pricing mechanics, entitlements, marketplace and partner billing paths, and integrations with providers such as Stripe and Orb.
Billing sits at the intersection of engineering, product, finance, data, support, and partnerships. The systems are revenue-critical and trust-critical: they must remain correct, predictable, supportable, observable, and extensible as Supabase grows and introduces new products, pricing models, and partner channels.
This is a people, delivery, and technical leadership role. We don’t expect managers to contribute production code directly, but we do expect you to participate in architecture and design discussions, challenge plans with sound technical reasoning, and set a high bar for correctness, reliability, and operational maturity.
WHAT YOU'LL BE RESPONSIBLE FOR
Team & People
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.
- Run 1:1s, performance management, career development, and onboarding for your direct reports.
- Coach engineers working across backend application code, data pipelines, external integrations, and operational workflows.
- Build durable ownership across the team so critical billing knowledge, access, and incident response do not depend on one person.
- Handle people administration, including leave and time off, for your team.
Hiring
- Own the hiring plan for the Billing team and act as Hiring Manager and first-round interviewer for roles on the team.
- Partner with Talent Acquisition to source, interview, and close strong candidates with the right mix of billing-domain depth and engineering judgment.
- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.
Delivery, Roadmap & Partnerships
- Own the Billing roadmap and project management in Linear, driving accountability, clear milestones, and predictable delivery.
- Balance new pricing and product capabilities with investments in system correctness, resilience, supportability, and technical debt.
- Manage workflow intake and Slack triage, deciding what should be routed, prioritized, sequenced, or pushed back on.
- Own weekly updates and keep stakeholders aligned without creating unnecessary overhead.
- Surface risks, dependencies, tradeoffs, and revenue or customer-impact concerns early and clearly to leadership.
Incident Commander
- Train as an Incident Commander and lead coordination, resolution, customer-impact assessment, and post-incident follow-up.
- Lead blameless post-incident reviews.
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.
- Have 3+ years managing remote engineering teams.
- Have managed a billing engineering team at a cloud, SaaS, or developer tools company. Experience with developer tools or databases is a strong preference, but we'll consider any sufficiently technical background where you can demonstrate the ability to ramp on a new domain.
- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.
- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.
- Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same.
- Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room.
- Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done.
- Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them.
- Are comfortable with ambiguity and capable of building structure where there isn't much.
- Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early.
- Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room.
RELEVANT BILLING DOMAIN & TECHNICAL EXPERTISE
You should bring experience across most of the following areas:
- Subscription lifecycle and monetization mechanics: plans and packaging, billing cycles, upgrades and downgrades, proration, upfront and in-arrears charges, add-ons, credits, coupons, discounts, refunds, taxes, dunning, collections, disputes, and chargebacks.
- Usage-based billing at scale: converting raw product and infrastructure telemetry into billable usage; defining meters and dimensions; applying quotas and pricing; handling late-arriving data; and supporting deterministic reruns, backfills, and reconciliation.
- Payments and billing-provider integrations: production experience with Stripe, Orb, or comparable providers, including APIs, webhooks, invoice lifecycle, payment failures, event ingestion, sync engines, rate limits, provider SLAs, and graceful degradation during outages.
- Entitlements and pricing enforcement: separating feature access from charging, managing plan defaults and customer-specific overrides, and designing auditable controls that keep product behaviour consistent with commercial agreements.
- Cross-functional billing operations: working effectively with Finance, Data, Product, Support, Sales/RevOps, and Partnerships on revenue reporting, customer support, fraud and payment risk, marketplace billing, and new pricing launches.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Boston, MA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
This role is based onsite in Boston, MA.
We are looking for a Senior Backend Engineer to join our growing engineering team in Boston. In this role you will be building the backend systems that power LangSmith, LangChain’s observability and evals platform. You will work on the core services that allow our customer's developer teams to monitor and evaluate their AI applications at scale. While the focus is on backend feature development, familiarity with fullstack or frontend engineering, performance tuning, and debugging production issues would be valuable.
WHAT YOU'LL DO:
- Design, develop, and maintain backend services and APIs to support LangSmith’s tracing, monitoring, and evaluation workflows.
- Collaborate on architectural decisions to ensure systems are performant and maintainable.
- Optimize storage and query performance for high-volume observability and evaluation data.
- Ensure system reliability through strong testing, monitoring, and alerting practices.
- Troubleshoot and resolve production issues, performing root-cause analysis and implementing long-term fixes.
- Create and maintain technical documentation, including system design and API references.
- Work closely with full-stack engineers, product managers, and product designers on rolling out new features.
WHAT YOU'LL BRING:
- 4+ years of professional experience in backend engineering working on highly complex products
- Proficiency in one or more backend languages/frameworks, ideally Python and/or Go
- Strong understanding of API design and building reliable data services.
- Experience with high-throughput, mission-critical systems.
- Demonstrated ability to optimize backend services for performance and reliability.
- Experience with database systems (Postgres, Redis, Clickhouse), and cloud platforms (AWS, GCP, Azure) would be a bonus.
- Strong communication skills, with the ability to collaborate cross-functionally.
- Customer centricity and ownership mentality
Annual salary range: $170,000- $235,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
About Us
The Law Offices of Sabrina Li, P.C. is a leading, full-service U.S. immigration law firm with offices in Los Angeles, Pasadena, Santa Ana, and Dallas, as well as international operations across Asia, Africa, and Central and South America. The firm prioritizes professional development, clear career pathways, and a culture of accountability and respect.
The Opportunity
Seeking a tech-savvy, proactive HR professional with excellent communication skills to support HR team across recruitment, onboarding, compliance, and training. The role involves working with firm leadership to maintain smooth HR operations and improve HR processes using AI and automation.
Key Responsibilities
HR Operations & Compliance:
— Support employee onboarding, helping new hires get proficient with firm's technology stack within first week.
— Assist with HR document, process, and compliance audits; monitor completion of documentation, certifications, training, and policy acknowledgements.
— Follow up with employees and managers on outstanding compliance items.
— Maintain accurate HR records within Rippling and other HR systems.
Recruitment & Talent Support:
— Support sourcing for open roles, including candidate outreach and headhunting for hard-to-fill positions.
— Manage candidate pipelines and update hiring managers on status.
— Assist with background and reference checks and credential verification.
— Participate in candidate interviews alongside hiring managers.
Training & Development:
— Maintain and update training curriculum, onboarding materials, and learning resources.
— Assist in creating SOPs, workflow documentation, process maps, and training materials.
— Support development of assessments and knowledge checks to track training completion.
Process Improvement & Automation:
— Identify opportunities to streamline HR workflows through automation and AI-powered tools.
— Help maintain workflows within monday.com and other operational platforms.
Qualifications
— Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or related field.
— Tech-savvy with ability to quickly learn and adapt to new tools, systems, and platforms.
— Excellent written and spoken English with strong, proactive communication skills.
— Proactive and self-directed, able to anticipate needs and take initiative in fast-paced, fully remote environment.
— Minimum 2 years experience in HR operations for U.S.-based company, including onboarding, compliance, or employee lifecycle support.
— Experience using monday.com and HRIS platforms such as Rippling.
— Experience creating clear documentation, SOPs, or process materials.
— Comfortable using AI tools to support content creation, documentation, and process efficiency.
— Strong attention to detail and ability to manage multiple priorities.
— Preferred: recruitment or sourcing experience including candidate outreach, vetting, and interviewing.
— Preferred: experience with Canva or similar tools for training or communication materials.
Why Join Our Team?
— Stable, remote opportunity with a well-established U.S.-based law firm.
— Competitive compensation with performance-based bonuses.
— Fully remote role within a diverse global team.
— Paid time off including U.S. federal holidays, sick leave, and annual leave.
— Pacific Time-aligned working hours with reasonable flexibility.
— Opportunity to grow with the firm's HR function as it scales.
— Structured onboarding and clear expectations from day one.
— Supportive and collaborative work environment built on accountability and continuous improvement.
— Thoughtful company culture including birthday recognitions and team appreciation initiatives.
Working Hours
— Full-time role, 8 hours per day (excluding 1-hour break).
— Scheduling flexible but requires minimum 5–6 hours overlap with Pacific Time operating hours.
Application Process
— Candidates may be asked to submit resume/CV, complete communication and presentation assessments, provide proof of qualifications and references.
— Compensation verification may be conducted for shortlisted candidates.
Additional Information
— Fully remote, South Africa-based role.
— Engagement as independent contractor; tax compliance is contractor's responsibility.
— 3-month probationary period applies.
— Equal opportunity employer welcoming applicants from all backgrounds.
— Contacting offices by phone, email, or social media regarding this position is prohibited and will result in disqualification.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt Labs is building data pipelines to power the modern data stack for thousands of companies.
Fivetran is looking for a high-performance, experienced engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support and sales engineers to build the future of the Fivetran Data Platform Reliability.
As a member of the Site Reliability Engineering team, you will take ownership of the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance.
This is a full-time position based out of our
Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput.
Evolve systems by adding reliability into our product roadmap
Coordinate the re-prioritize or fix critical bugs for support or sales requirements as needed
Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability
Ensure scalable artifacts deployment to all environments by automation scripts
Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team
Skills We’re Looking For
Expertise in managed Kubernetes (EKS, AKS and GKE)
Expertise of Cloud Platforms and related tooling: AWS, Azure, GCP, Terraform, Ansible, Buildkite, Pulumi and ArgoCD
Expertise in Python Programming.
Expertise with Linux operating systems internals and administration
Expertise with cloud networking like VPNs, Privatelinks, and Private Service connect (GCP)
Experience with databases such as PostgreSQL
Bonus Skills
Bonus if you have Java, GO Programing
#LI-HYBRID #LI-EM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$232,338
—
$290,422 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is seeking a
Senior
Technical Account Manager (TAM)
to serve as a trusted technical advisor to our
U.S. Federal and enterprise customers
. In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in
mission-critical and high-security environments
.
You will combine expertise in
infrastructure, cybersecurity, and DevSecOps
with strong customer engagement and project leadership skills. As a strategic partner, you will bridge
engineering, product, and customer teams
, driving secure, compliant, and scalable implementations that enable organizations to collaborate with confidence.
Key Responsibilities
Customer Success & Secure Solution Delivery
Lead technical onboarding, configuration, and production deployments for
strategic enterprise and U.S. Federal customers
Design, validate, and implement
secure, scalable architectures
for Mattermost across
cloud, on-premise, hybrid, and air-gapped environments
Support alignment with security and compliance frameworks such as
FedRAMP, NIST 800-53, DoD STIG, and SOC 2
Guide customers in integrating Mattermost with
authentication and identity management systems (SSO, SAML, OAuth)
, DevOps pipelines, and monitoring tools
Provide proactive technical guidance to minimize operational risk and ensure long-term platform success
Technical Leadership & Advocacy
Serve as the
primary technical point of contact
for assigned accounts
Collaborate with
Product, Engineering, and Support
to resolve complex technical issues and advocate for customer needs
Develop reusable deployment assets including
scripts, playbooks, and technical documentation
to accelerate implementations
Participate in internal reviews to improve
onboarding methodologies and deployment best practices
Communication & Stakeholder Management
Present complex technical concepts to
both executive and technical stakeholders
, tailoring communication to audience and context
Build trusted relationships that drive
adoption, expansion, and long-term customer success
Maintain detailed records of
architectural decisions, deployment strategies, and customer feedback
Required Qualifications
Senior-level experience in Technical Account Management, Sales Engineering, Customer Success Engineering, or a similar customer-facing technical role
Strong technical knowledge of
Linux system administration, networking, containers (Docker/Kubernetes), and cloud infrastructure
Hands-on scripting or development experience with
Python, Go, Node.js, or similar languages
Strong understanding of
cybersecurity principles and secure system architecture
Familiarity with
DevSecOps tools and workflows
(GitHub, Jenkins, Jira, Terraform, etc.)
Experience managing
large enterprise or government customers
and aligning technical delivery with business and security requirements
Excellent communication skills with the ability to collaborate across technical and non-technical stakeholders
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR.
This role may require the candidate to
obtain and maintain a U.S. government security clearance
in the future.
Preferred Qualifications
Experience working with
U.S. Federal agencies, defense organizations, or regulated industries
Familiarity with
IT Service Management (ITSM) frameworks
Knowledge of compliance standards such as
FedRAMP, NIST, SOC 2, or ISO 27001
Experience with
secure collaboration platforms or open-source technologies
Exposure to
mobile device management (Intune, Workspace ONE, MobileIron)
environments
Experience working in a
startup or high-growth SaaS environment
Target Salary Range:
$125,000 - $165,000 USD plus commission
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
УдалённоUkraine
УдалённоPoland
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ГибридAthens, Greece; Kifissia, Greece; Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus
ОфисseniorSeoul, South Korea
ОфисseniorSeoul, South Korea
ОфисseniorTokyo
ОфисseniorTokyo
УдалённоheadLondon
Удалённо
География найма не уточнена
УдалённоseniorГеография найма не уточнена
УдалённоRemote, Global
ОфисseniorBoston, MA; New York, NY
УдалённоГеография найма не уточнена
seniorOakland, California, United States, AMER
seniorUnited States
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