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Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Data Analyst, you'll turn raw data into actionable insights that inform strategic decisions across GitLab's global Support Engineering organization. You'll design dashboards, reports, and data models that help leaders monitor performance, optimize costs, and improve customer outcomes. You'll also promote data innovation by experimenting thoughtfully and working through complex problems. What you'll do Own annual operating plan and capacity planning through data modeling and validation that support workforce and budget decisions. Build and maintain utilization and team-performance scorecards, including automated alerting that surfaces trends in real time. Analyze Support Economics, including cost-per-ticket modeling, self-service savings, and product quality costs. Develop performance indexes and heatmaps that identify product areas and customers using the most support resources. Lead dashboarding for AI adoption and return on investment, measuring the business impact of AI-driven initiatives across Support Engineering. Partner with go-to-market teams on predictive analytics and churn-prevention models that identify at-risk customers. Define and refine unified customer-schema requirements to create consistent data across systems and a single source of truth. Deliver Monthly Business Review telemetry, executive-ready reporting packages, recurring operational reports, and ad hoc analysis. What you'll bring Experience as a business intelligence analyst, analytics engineer, or in a similar data role, ideally in a software as a service or technology company. Experience partnering with Technical Support, Business Operations, Product Engineering, or similar organizations. Fluency in SQL, including complex multi-table joins, grouping and aggregation, common table expressions, and conditional filters. Hands-on experience building dashboards and reports in Zendesk Explore, Tableau, Looker, or similar business intelligence tools. Translate ambiguous business questions into structured analytical frameworks. Present findings clearly to technical and non-technical stakeholders. Plan and prioritize work independently in a remote, cross-functional environment across time zones. You may also bring experience with large language model-based tools, artificial intelligence and machine learning workflows, durable data solutions, analytics frameworks, in-depth data analysis, or presenting to senior leaders and executives. About the team Our Support Engineering organization uses data to understand performance, improve customer outcomes, and improve operational practices. You'll partner across Support Engineering, go-to-market teams, Business Operations, and Product Engineering in an all-remote environment. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Most merchants don't find Checkout.com http://Checkout.com through an ad. They find us because someone they already trust told them to look at us, whether that’s their ecommerce agency, their billing platform, their fraud provider, their consultant. We view partnerships as a core growth engine for Checkout.com http://Checkout.com, and this role exists to turn that trusted relationship into a repeatable, scalable revenue channel through disciplined execution, strong commercial instinct, and relentless ownership. We're looking for a high-ownership self-starter who can originate, structure, and close partnerships that drive measurable revenue impact. Our ideal candidate is an operator with strong drive and bias for action — they move fast, take on meaningful challenges, and are recognized for the impact they deliver. You'll own a portfolio of partners and the merchants they bring us. This is a builder role: you won't inherit a book that carries you to your number — you'll go and find it. At Checkout.com http://Checkout.com, ambition and quality work get met with opportunity, and growth is in your hands. WHAT YOU'LL BE DOING - Source new partners from a blank list — agencies, systems integrators, ISVs, fintechs and consultancies. Cold outreach, events, referrals, whatever gets you in the room. - Win the commercial case: get partners to recommend Checkout to their clients ahead of the incumbent, built on the outcomes their clients care about — acceptance rates, market coverage, revenue. - Win the technical commitment: make the case for a partner investing engineering time in building with Checkout, then coordinate Partner Engineering to deliver it and keep the integration current as our product evolves. - Activate signed partners into producing partners — map their client base, train the solution architects and account directors who influence recommendations, and keep opportunities registered early. - Structure and close referral, reseller and embedded models, negotiating across commercial, legal and operational dimensions. - Own your number: net revenue, total processed volume, product penetration and conversion. You're recognized on partnerships converting into live merchants and revenue — not on signed logos or pipeline. - Act as the single owner across Sales, Legal, Product, Partner Engineering and Marketing, removing blockers and driving launches to go-live. WHAT WE LOOK FOR EXPERIENCE - 3+ years of experience in partnerships, business development, or strategic sales. - Payments or fintech experience, processor or merchant side — gateway, acquirer, PSP, orchestration, fraud and risk, or a software platform where you sold payments to existing customers. - Track record of closing Enterprise or complex, multi-stakeholder deals is a plus - Experience structuring commercial models (rev share, reseller, embedded partnerships) SKILLSET - Strong commercial acumen - understands what drives revenue and margin - Solid negotiation skills - can hold ground while progressing deals - Ability to operate in cross-functional, high-ambiguity environments - High attention to detail - no room for approximation - Resilience for genuine cold outreach. Most of your first six months is finding partners who have never heard from us MINDSET - Owner mentality - accountability without excuses - Performance-driven - focused on outcomes, not activity - Low ego, high standards - direct, constructive, and solution-oriented - Comfortable being challenged - and challenging back when needed NICE TO HAVES - Experience working inside or alongside an agency, systems integrator or ISV — you'll already know how partners decide which vendor to put in front of a client. - Exposure to embedded payments, payfac or marketplace models. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE As a VP of AI Transformation will be responsible for defining and executing Humanoid's enterprise-wide AI transformation strategy. This leader will establish the vision, operating model, governance framework, and execution roadmap required to enable AI adoption across all business functions. Working closely with the CEO, Executive Leadership Team, Business Transformation, IT, Engineering, and functional leaders, you will drive Humanoid's evolution into an AI-native company. You will lead the AI Transformation Office and oversee a cross-functional team, including AI Leads across Engineering, Business Operations, Back Office Functions, and Executive Operations. You will ensure that every AI initiative delivers measurable business value while maintaining the highest standards of security, compliance, governance, and operational excellence. This is a highly strategic leadership role with significant influence over the future operating model of the company. WHAT YOU'LL DO: AI Transformation Strategy - Define and execute Humanoid's enterprise AI transformation vision and roadmap. - Develop a company-wide AI strategy aligned with business objectives and growth plans. - Establish priorities, investment frameworks, and governance structures for AI initiatives. - Advise executive leadership on emerging AI opportunities, risks, and market developments. - Build an AI-first culture focused on innovation, productivity, and continuous improvement. - Drive the adoption of AI agents, intelligent automation, and AI-enabled workflows across the organization. AI Operating Model & Continuous Improvement - Own and evolve Humanoid's AI-Powered Continuous Improvement Flywheel. - Establish transformation governance, operating cadences, reporting mechanisms, and executive review forums. - Embed AI initiatives into business planning, capability maturity assessments, and operational reviews. - Identify, prioritize, and scale high-impact AI use cases across all functions. - Ensure successful pilots are translated into enterprise-wide capabilities. - Drive the development of AI-native ways of working across the organization. Enterprise AI Governance - Establish policies, standards, and controls for responsible AI deployment. - Define governance frameworks covering: - AI ethics and responsible AI - Security and cyber risk management - Data governance and privacy - Human-in-the-loop controls - Model evaluation and monitoring - Compliance and audit readiness - AI vendor and platform governance - Ensure all AI solutions align with corporate, legal, and regulatory requirements. Organizational Transformation & Change Management - Lead enterprise-wide AI adoption and change management programs. - Build AI literacy across leadership teams and employee populations. - Establish AI Champions networks and communities of practice. - Drive workforce enablement and behavioral change initiatives. - Foster a culture where AI augments human capabilities, accelerates decision-making, and improves productivity. Business Impact & Value Realization - Define KPIs and success metrics for AI transformation initiatives. - Measure and report: - Automation maturity - Productivity improvements - ROI of AI initiatives - User adoption - Quality and accuracy outcomes - Cost efficiencies - Operational performance improvements - Present transformation progress, outcomes, and strategic recommendations to the Executive Leadership Team and Board. Cross-Functional Leadership - Lead and mentor AI Leads and transformation teams across the business. - Partner closely with: - CEO and Executive Leadership Team - Business Transformation - Engineering - IT - Finance - HR - Supply Chain - Compliance - Cybersecurity - Align AI initiatives across functions to avoid duplication and maximize business impact. - Promote collaboration between technical and business teams. Innovation & External Ecosystem - Continuously evaluate emerging AI technologies, platforms, and market developments. - Build relationships with AI vendors, research institutions, industry partners, and startups. - Identify opportunities to create competitive advantage through AI. - Benchmark Humanoid against leading AI-native organizations and establish best practices. WHAT WE'RE LOOKING FOR - 10+ years of experience in business transformation, digital transformation, enterprise technology, AI strategy, or AI leadership roles. - Proven track record leading large-scale organizational transformation programs. - Deep understanding of artificial intelligence, machine learning, generative AI, agentic AI systems, automation, and enterprise AI platforms. - Experience designing enterprise operating models, governance frameworks, and transformation programs. - Strong understanding of business process transformation and continuous improvement methodologies. - Experience leading cross-functional initiatives involving business, technology, and operations teams. - Exceptional executive communication and stakeholder management skills. - Strong analytical, strategic, and systems-thinking capabilities. - Demonstrated ability to translate emerging technologies into measurable business outcomes. - Experience building AI adoption programs at enterprise scale. Nice to have: - Experience building AI Centers of Excellence (CoE) or enterprise AI programs. - Experience deploying AI agents and intelligent automation solutions at scale. - Background in robotics, advanced manufacturing, industrial automation, or deep-tech organizations. - Familiarity with Lean, Six Sigma, capability maturity frameworks, and operational excellence methodologies. - Experience with enterprise knowledge management and AI-driven decision support systems. - MBA or advanced degree in Engineering, Computer Science, Business, or a related field.   WHAT SUCCESS LOOKS LIKE: Within your first 12 months, you will have: - Established Humanoid's AI Transformation Office and governance framework. - Embedded AI maturity assessments into business capability reviews. - Delivered multiple AI initiatives with measurable business impact. - Built and operationalized an AI-first operating model across engineering and business functions. - Increased automation maturity across critical value streams. - Improved productivity through AI-enabled workflows and intelligent automation. - Created a sustainable AI adoption culture supported by governance, training, and continuous improvement. - Positioned Humanoid as one of the world's leading AI-native robotics companies. WHAT WE OFFER   - Meaningful time off to rest and recharge: 23 days of annual leave (accrued), separate sick leave, and paid bank holidays and company holidays. - Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support. - Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in‑office. - Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics. - Freedom to influence the product and own key initiatives.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Build the iOS platform that helps engineers ship confidently. As Notion’s mobile team grows, we’re turning the first generation of mobile foundations into a durable platform: clearer architecture, ergonomic testing, dependable observability, and faster CI/CD. This role is broad—you’ll shape the iOS stack end to end, from shared frameworks and build systems to release quality, with opportunities to work across our shared Rust layer and AI infrastructure for mobile development. You’ll pair with mobile AI and core product engineers to understand friction, evaluate new iOS capabilities, and decide what should become part of the platform. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE - Make the iOS platform agent-ready: Give engineers and agents dependable ways to build, run, test, screenshot, and iterate through the app so mobile teams can move faster without lowering the quality bar. - By the end of your first year, define how iOS features are built: establish architecture and ship developer tools, then partner with product engineers to adopt them. - Raise the bar for iOS reliability and release quality: Improve the systems that catch regressions, prevent incidents, and help engineers understand issues quickly across builds, tests, observability, and CI/CD.   SKILLS YOU'LL NEED TO BRING - Deep iOS engineering experience at scale: You’ve helped build and deploy mobile applications used by millions, and understand the reliability, performance, and operational practices required at that scale. - Platform or infrastructure experience: You’ve worked below the product-feature layer on mobile CI/CD, testing platforms, build systems, developer tooling, or shared frameworks—and can turn recurring friction into durable systems. - Strong architectural judgment: You’re familiar with multiple approaches to iOS architecture and can explain the trade-offs clearly, choosing patterns that make features easier to build, test, and maintain. - Cross-functional influence: You can partner closely with product engineers, understand their pain points, and earn adoption for new platform APIs, workflows, and standards without relying on authority. - AI-native engineering practice: You use AI tools and agents as real collaborators, framing tasks clearly, reviewing generated changes, testing behavior, and designing workflows that make the broader team more effective.   Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $150,000 - $168,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Position Overview The Demand Generation Manager builds and runs Leadfeeder's global demand generation programmes: the ideas, campaigns and initiatives that create demand for the product, and the distribution that carries them. Requirements The short version: a demand generation marketer who thinks strategically, has something to say, and gets it made.

Возглавьте Payments с полной свободой решений - определяйте стратегию, развивайте команду и напрямую влияйте на рост бизнеса. • Масштабирование действующей multi-PSP инфраструктуры на Tier 1–2 рынках.

Location: Remote - Costa Rica Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit www.bugcrowd.com . Job Summary If you like owning problems end to end, making security a default property of everything we build, and working closely with engineering, we want to meet you. Bugcrowd is looking for security engineers who move beyond standard tooling and drive measurable security outcomes our customers can rely on. You will help us shape a culture where security helps others succeed, not just points out problems. Essential Duties and Responsibilities Partner Closely with Engineering : Refine architecture, validate new features, and drive security investment while prioritizing engineering velocity Build Security Paved Roads : Contribute to the secure defaults, libraries, and "paved roads" that systematically eradicate entire classes of vulnerabilities rather than fixing bugs one by one Create Feedback Loops : Tune security tooling such as SAST, DAST, SCA, and secret scanning to reduce noise and focus on what matters Be our Best Customer : Ensure our bug bounty program can be a model for other customers. Experiment with new ways to leverage the creativity of the crowd. Provide feedback on new platform features to engineering and product Own Projects End to End : Lead cross-functional product security projects from scoping through delivery, influencing product and engineering roadmaps and clearly communicating risk to both technical and non-technical stakeholders Amplify our Impact : Use code and automation as a lever to scale coverage and eliminate repetitive work. Build systems based on incentives and accountability rather than just bureaucratic process Education, Experience, Knowledge, Skills, and Abilities 3+ years of experience in product security, application security, or secure software development Can review code, automate tasks, and build security tooling in at least one modern programming language (e.g., Python, Go, Ruby, Java) Hands-on experience with core application security practices — threat modeling, secure code review, and automated testing (SAST, DAST, SCA) — and a solid grasp of common vulnerability classes (e.g., OWASP Top 10) Demonstrated ability to manage projects and influence cross-functional partners across engineering, DevOps, and product. Bachelor's degree in engineering, computer science or relevant field, or equivalent practical experience Bonus Points (Preferred but not required) Previous experience with Bug Bounty or vulnerability disclosure programs A background in building "paved roads" or secure-by-default internal libraries to eliminate entire classes of vulnerabilities Hands-on experience securing cloud-native platforms and Infrastructure as Code (e.g., Terraform, AWS, GCP, Kubernetes, Docker) Experience working within a fast-paced, high-growth security or SaaS company Working Conditions and Physical Requirements The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. Sitting and / or standing - Must be able to remain in a stationary position 50% of the time Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day. Environment - remote, work-from-home 100% of the time Culture At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work. We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well. Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point. At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. Disclaimer This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence. The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets). Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law. Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here: https://www.bugcrowd.com/privacy . Equal Employment Opportunity: Bugcrowd is EOE, Disability/Age Employer. Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com. Apply at: https://www.bugcrowd.com/about/careers/

Location: Berlin Workplace: Hybrid OUR STORY Every year, millions struggle with tax filing or miss out on tax refunds. We’re fixing that. Our intuitive app empowers everyone, regardless of background, to file taxes confidently.   Operating across Germany, Spain, and the UK, Taxfix Group (Taxfix and Steuerbot) is a team of over 400 professionals—tax experts, developers, and IT specialists—committed to solutions. Since 2016, we’ve enabled over 3.5 billion euros in tax refunds for our customers.   THE OPPORTUNITY Taxfix is creating expert-assisted digital tax services, blending software, AI, and licensed human expertise for easier filings. We're hiring a Business Unit Leader, Expert-Assisted Services to drive and scale this business area as a key growth engine.   This senior role requires commercial and general management skills—defining customer segments, service design, pricing, demand generation, conversion, retention, and efficient scaling without compromising trust or quality. You’ll balance growth, margin, capacity, costs, and outcomes, working closely with peers across Product, Operations, Marketing/Growth, Data, and Finance, and aligning teams to business and commercial goals.   YOUR RESPONSIBILITIES - Business leadership: Set ambition, priorities, and execution plans, owning revenue, margin, conversion, retention, and outcomes. - Customer strategy: Identify high-value segments and craft differentiated propositions and journeys. - Pricing and packaging: Build offers addressing diverse needs, complexity, and willingness to pay, ensuring revenue quality and margin. - Growth engine: Boost acquisition, booking, retention, and renewal through disciplined experimentation. - Service model: Balance demand, expert capacity, quality, handling time, and cost; determine where automation or human expertise adds value. - Product, commercial, and ops: Collaborate to translate insights into scalable roadmaps and workflows. - AI integration: Apply AI to enhance customer guidance, personalization, delivery, QA, and workflows, maintaining quality and trust. - Performance discipline: Create KPIs, forecasts, dashboards, and reviews to drive focus and accountability. - Organization building: Define capabilities and ownership, prioritize hiring, and improve cross-functional execution.   WHAT SUCCESS LOOKS LIKE Within 12 months: clearer customer/value proposition, structured pricing and offers, and a focused growth plan.   - Accelerated, more predictable revenue and recurring revenue growth. - Improved conversion and retention via better product–customer fit. - Stronger margins and unit economics through pricing, scope, and capacity alignment. - Scalable operating model integrating automation, AI, and human expertise. - Comprehensive commercial and operational KPIs (revenue, conversion, gross margin, time to submit, service quality, CSAT/NPS, chargebacks). - Operating cadence enabling faster, data-driven decisions across teams.   YOUR PROFILE - Extensive experience in GM, commercial leadership, growth, operations, or BU leadership within tech-enabled services. - Direct responsibility for revenue and P&L (pricing, margin, unit economics). - Experience scaling hybrid digital/human service models. - Deep understanding of service operations (capacity, utilization, quality, CX, cost-to-serve). - Track record designing or refining pricing and propositions for varied customer needs. - Strong commercial judgment across acquisition, conversion, retention, and recurring revenue. - Builder mindset—moving from diagnosis to action. - Proven cross-functional leadership beyond hierarchy. - Data-driven, hypothesis-led in ambiguous settings. - Professional German (C1+) and fluent English. - Deep knowledge of the German or DACH consumer market.   RELEVANT BACKGROUNDS We favor leaders who have built or scaled:   - Software- or tech-enabled consumer services - Digital health, care, coaching, or advisory platforms - FinTech, TaxTech, LegalTech with a significant human-service aspect - Subscription businesses with operational complexity - Marketplaces or managed services balancing demand, expert capacity, and quality - Businesses integrating digital funnels with human support   A consulting or top-tier academic background helps but cannot substitute for hands-on operational experience and measurable business impact.   HOW YOU OPERATE - Think and act like an owner, making strategic choices. - Comfortable with customer segmentation, pricing, margin, utilization, and quality. - Use data for decisions, acting without waiting for perfect info. - Turn strategy into experiments, operating rhythms, and measurable results. - Create cross-functional clarity and rally teams around business goals. - Prioritize customer trust and delivering the right service for sustainable growth.   WORKING MODEL AND STAKEHOLDERS Reports to: COO or designated leader Scope: Full business leadership for Expert-Assisted consumer offering Partners: Product, Operations/Service Delivery, Tax Experts, Marketing/Growth, Finance, Data/Analytics, Legal, People Model: Cross-functional, in close partnership with senior leaders Initial focus: Germany, with potential to expand   WHY TAXFIX? - Meaningful, people-focused work within an international, passionate team - Free mental health coaching - Monthly flexible allowance for various services - Employee stock options for all - 30 annual vacation days and flexible hours - Generous learning budget and support - Up to six weeks a year working abroad - Frequent team social events, both virtual and in-person - Free personal tax filing with the app and internal support - Dog-friendly office   Learn more about Team Taxfix https://medium.com/taxfix on our blog.   At Taxfix, we champion diversity and equal opportunity, valuing a rich mix of experiences. Please don’t include your picture, age, or marital status on your CV—let your achievements speak for themselves.   Not sure you meet all the requirements? Apply anyway—we value unique skills you may bring!

Location: Novi Sad, South Bačka, Serbia, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for an experienced Technical Product Manager to join Systems Engineering and own the roadmap for the capabilities and technology that power Fivetran’s global Customer Support organization. You’ll sit at the intersection of Support and Engineering, partnering with Support leaders to understand their biggest challenges, define what we should build, and work with technical teams to deliver scalable solutions. You’ll work across case management, customer portals, service delivery, workforce workflows, and automation, with Zendesk at the center of a broader ecosystem of APIs, integrations, and custom services. You’ll work with a diverse, global group of stakeholders and need to build trust quickly, flex your communication style, and confidently guide teams toward the right solution rather than simply taking requests at face value. This role is ideal for someone who moves quickly, asks great questions, and can bring structure to loosely defined problems. You’ll need strong technical instincts and the confidence to go beyond the initial request, understand the underlying problem, and recommend a simpler or more scalable approach. Technologies You’ll Use Zendesk, Salesforce, Jira, Slack workflows, APIs and integrations, Lucidchart, SQL, Looker, Google Workspace, AI and automation technologies, and other systems supporting Fivetran’s customer experience. What You’ll Do As a TPM for our Support systems, you'll be responsible for defining what we build, shaping how we deliver it, and driving alignment across stakeholders to ensure successful execution. Product Management Partner with Support leadership and cross-functional stakeholders to build and maintain the Customer Support systems roadmap. Intake, evaluate, and prioritize requests across case management, customer portals, service delivery, workforce workflows, and support automation. Own requirements gathering, process analysis, and solution scoping for prioritized initiatives. Translate ambiguous business needs into clear product, process, and systems requirements, asking the right questions to uncover the broader problem behind the request. Identify opportunities to simplify workflows, improve agent and customer experiences, and increase Support efficiency through automation and better systems. Technical Leadership Partner with Systems Engineering to design scalable solutions across Zendesk and its broader integration ecosystem. Develop deep expertise in Support processes, Zendesk capabilities, APIs, integrations, automation, and data flows to support solution design, systems analysis, testing, and implementation. Shape technical tradeoffs that balance business value, customer experience, delivery effort, quality, scalability, and maintainability. Evaluate opportunities to use AI, automation, and evolving support technologies to improve service delivery while thoughtfully incorporating human oversight where needed. Ensure delivered solutions meet business requirements and quality expectations through active participation in testing and validation. Stakeholder Management & Delivery Build trusted partnerships across a diverse, global stakeholder group spanning Support, Product, Engineering, Professional Services, Legal, and other teams. Adapt your communication and working style across stakeholders while confidently providing recommendations and constructively challenging ideas when needed. Drive alignment on priorities, requirements, tradeoffs, and implementation approaches. Partner with technical and business teams throughout design, testing, rollout, enablement, and adoption. Communicate progress, risks, decisions, and business impact clearly to stakeholders at all levels. Skills We’re Looking For 7+ years of experience in Technical Product Management, Business Systems, Technical Business Analysis, Product Ownership, Implementation Consulting, or a related technical role. Experience working with customer support, customer experience, or other complex business workflows in a SaaS or technology environment. Strong technical foundation with experience working across APIs, integrations, data flows, automation, and interconnected business systems. Demonstrated ability to take loosely defined stakeholder requests, ask the right questions, and translate them into clear problems, requirements, and scalable solutions. Strong product judgment with the ability to look beyond a requested solution, understand the underlying need, and recommend simpler or more effective approaches. Excellent stakeholder management and communication skills, with the ability to build trust and adapt your approach across technical and non-technical audiences. Ability to operate effectively in a fast-paced environment with a high volume of requests and competing priorities. Strong execution skills with experience carrying initiatives through requirements, design, testing, rollout, and adoption. Curiosity about AI, automation, and emerging technologies and how they can improve customer and employee experiences. Bonus Skills Hands-on experience administering Zendesk or building applications and integrations using the Zendesk API. Experience with AI-enabled customer support, agent-assist, or workflow automation technologies. Experience with workforce management, premium support, or differentiated service models. Experience supporting Professional Services or other post-sale customer workflows. Experience integrating or consolidating customer support platforms, portals, or processes. #LI-DC1 #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Belgrade, Serbia Are you an operational lead who loves creating order out of chaos and making an office feel like a place people actually want to be? Do you know that a great workplace doesn't happen by accident, but is built through clear ownership, sharp attention to detail, and a focus on keeping people unblocked? About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you'll do Our Belgrade office is growing, and we need someone to take ownership of its day-to-day operations. This role exists to keep the local office running seamlessly so our teams can focus on what they do best without operational friction. You'll lead the local Office Administration team, set operational standards, and handle everything from landlord and contractor relationships to health and safety compliance and budget tracking. You'll also work with government agencies and local authorities when needed, and keep the Country Manager and wider stakeholders updated on how the office is running. Working closely with the Country Manager and cross-functional partners, you'll ensure our local space reflects our company culture, supports our growth, and remains a comfortable, welcoming environment for everyone. Day to day, you will: Lead and coordinate the day-to-day operations of the Belgrade office and ensure a smooth, comfortable workplace experience for employees. Lead the local Office Administration team, coordinating workloads and allocating tasks and responsibilities effectively. Support team onboarding and professional development, provide regular feedback, and manage team performance. Manage relationships with the landlord, building management, office suppliers, contractors, and other external service providers. Oversee office maintenance, repairs, workplace improvements, supplies, and inventory. Oversee office-related expenses, invoices, and budget tracking, and support budget planning and forecasting. Identify operational risks and improvement opportunities, and proactively propose solutions. Coordinate office events and local employee initiatives together with relevant internal teams. Ensure local office processes, including health, safety, and fire, comply with company policies and applicable local requirements. What you'll bring Comfort taking full ownership of operational areas and figuring things out independently. A practical, hands-on, and proactive approach to problem-solving and space management. A strong focus on clarity, order, and helping others do their best work. The ability to lead with empathy, delegate effectively, and support team development. Confidence managing changing priorities and keeping projects moving forward. A thoughtful approach to building a welcoming, productive workplace culture. Strong communication skills and the ability to work effectively with different internal and external stakeholders. What you'll need Solid experience in office management, workplace operations, or administration. Experience leading or coordinating a team. The proven capability to handle office budgets, invoices, and supplier contracts. Experience managing external vendors, landlords, and service providers. Good organizational and project management skills, with strong attention to detail. The ability to manage workplace projects, space changes, and operational initiatives. The ability to ensure compliance with local health, safety, and administrative requirements. Fluency in English and Serbian. What success looks like In this role, success means running an office where operations are predictable, vendors are managed effectively, and compliance is always up to standard. Your team feels supported, local leadership has full visibility into workplace operations and budgets, and employees have a well-maintained, comfortable space where they enjoy working. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-AK1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Deliver novel and impactful insights for client organizations using machine learning and AI technologies. Work closely with our Product, Platform Data, Insights & Strategy, and Sales teams to create client-facing analyses.

Own end-to-end product design initiatives that cover the whole product experience (visual, interaction, motion, brand integration), to create thoughtful, high-quality user-centered mobile experiences. Prototype quickly in Figma and with AI and low-code tools like Replit, Lovable, and Claude, so you can get real, testable ideas in front of people early.

As a Growth Product Manager on Calm's direct-to-consumer business, you'll help more people discover, adopt, and build daily habits with Calm. You'll own the growth product strategy and roadmap, accountable for driving subscriber growth, activation, revenue per user, and retention.

Location: Seoul, South Korea Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and exceptional customer presence. You should be comfortable reasoning through technical tradeoffs, designing scalable solutions, and partnering closely with Forward Deployed Engineering when deeper engineering support is required. In this role, you own the engagement outcome. You will lead our most complex, multi-workstream engagements in Korea, decide when Forward Deployed Engineers are needed for code-intensive work, and coach others to raise the bar across our Services practice. WHAT YOU'LL ACHIEVE: - Lead Notion’s most complex, multi-workstream customer engagements in Korea end to end, from scoping and discovery through launch, adoption and handoff, often where the future state and success measures are not yet defined. - Shape Services scope, effort estimates and implementation strategy with account teams during pre-sales, then deliver against the agreed scope, timeline and outcomes, recovering engagements that go off track. - Drive executive alignment on ambiguous, high-stakes decisions: facilitate discovery and architecture workshops, frame tradeoffs clearly and deliver hard messages directly. - Decide where Notion should own, complement or connect to existing systems, and design scalable architectures and AI-native workflows to a production quality bar, including permission design, AI evaluation, human-in-the-loop controls and operational ownership. - Orchestrate Forward Deployed Engineers, partners and internal teams: define when deeper engineering is required and set clear scope, ownership and handoffs. - Lead change management and adoption through stakeholder alignment, champion programs, phased rollouts and enablement, so customer teams sustain usage and realize measurable value. - Coach other architects and partners, and scale the Korea Services practice through reusable reference architectures, packaged solutions and localized enablement. - Turn field patterns into evidence-backed product signals (customer pain, business impact, expected outcome and frequency) that influence Notion’s roadmap. SKILLS YOU'LL NEED TO BRING: - 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role. - Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria. - Strong consultative discovery skills, including the ability to map current-state workflows, identify customer pain, understand operating models, surface technical constraints, and define practical future-state solutions. - Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows. - Proven track record of designing and deploying AI-powered workflows or agents in production for customers. - Hands-on technical depth in data modeling and permission design, API and integration patterns, agent design and evaluation, enterprise security and governance, and data validation with SQL or scripts. You do not need to write production code. - Strong experience delivering implementations that drive adoption, change management and long-term customer value. - Strong project and engagement management skills, including ownership of scope, timeline, deliverables, stakeholder alignment, risks, decisions, dependencies and launch readiness. - Experience scoping Services work, estimating effort and delivering within agreed commercial boundaries. - Exceptional written and verbal communication, with the ability to simplify complex technical concepts for business, technical, and executive audiences. - Strong executive presence and customer judgment, with the ability to build trust, frame tradeoffs clearly, and move ambiguous decisions forward. - Experience coaching consultants or architects, and building methods, reference architectures or packaged services that others adopt. - Bias toward action, high learning velocity, and comfort building in fast-changing AI-native product environments. - Professional fluency in Korean and English. NICE TO HAVES: - Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows. - Experience delivering for large Korean enterprises and navigating complex, multi-stakeholder decision processes. - Experience enabling or co-delivering with implementation partners. - Previous experience in a fast-paced, high-growth technology environment. A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Indonesia Make a Meaningful Impact—From Anywhere. Join Intellect as a Clinical Provider and support clients on their mental health journeys through our innovative telehealth platform. You’ll deliver high-quality, evidence-based care while being part of a supportive, global network of professionals. This freelance, remote role offers complete flexibility, allowing you to manage your schedule while complementing your current work or private practice. Why Join Intellect You’ll become part of a trusted community of Clinical Psychologists and Counsellors committed to expanding access to quality mental health care worldwide. What You’ll Do Provide 1-on-1 telehealth and/or onsite clinical support Treat a broad range of cases including anxiety, depression, trauma, addiction, eating disorders, schizophrenia, and more Partner with our internal clinical team to improve programs and platform outcomes Requirements Education: Master’s degree in Counseling or Clinical Psychology Expertise: CBT or other evidence-based approaches (MI, DBT, SFBT, etc.) License: Must hold valid and active SIPP (Surat Izin Praktik Psikolog) or SIPPK (Surat Iz in Praktik Psikolog Klinis) issued in Indonesia, along with a current registration (STRP). Experience: Minimum of 300 post-master’s clinical hours Languages: Fluency in English and Bahasa Indonesia Preferred: EAP experience, adult counseling, or managerial coaching Bonus: Openness to occasional onsite work If you’re passionate about delivering impactful mental health care, we’d love to hear from you. Apply today.

Location: India You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation Candidate must be proficient in English and Urdu Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized

Location: India You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform. This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice. We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching. What You'll Do Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc. Support your clients in setting up either person or career goals, relationships, etc Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform. Requirements Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.) ICF Coaches must have at least 200 coaching hours Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation Candidate must be proficient in English and Kannada Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized

Location: Toronto, Ontario, Canada Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. IN THIS ROLE YOU WILL Master the Sentry Ecosystem & Support Elite Developers - Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. - Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability. - Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments. - Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes. Engineer Agentic Operations (The Scaling Engine) - Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions. - Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely. - Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously. - The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine." YOU’LL LOVE THIS JOB IF - You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort. - You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon - You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next. - You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem. QUALIFICATIONS - 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems. - Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories. - Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database. - AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention. - Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI. BONUS QUALIFICATIONS - Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries. - Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.