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Responsibilities Hire, develop, and retain a team of TDLs embedded in engagements across EMEA. Set a high bar for delivery judgment, technical fluency, and customer presence, and run the interview loop that holds that bar.

190 000 – 230 000 GBP

Location: Palo Alto, CA or Seattle, WA ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ As agents take on bigger jobs, the infrastructure around them matters more. Docker's answer is to give every agent a strong boundary, make its environment and authority reproducible, and let the work run where it makes sense, from a developer's laptop to the cloud. The Docker AI Substrate team brings that foundation to the enterprise: the largest companies in the world, running agents at scale, with the security, reliability, and control they expect from any critical system. We are a small, senior team at the start of that work. As a Staff Software Engineer here, you will shape the architecture, build the core systems, and run what you build. Locations: Seattle, WA or Palo Alto, CA. RESPONSIBILITIES - Design and build the systems that deploy, release, and operate Docker's agentic platform for enterprise customers, in Go and on Kubernetes. - Make the platform run consistently across cloud providers and environments, with the security, identity, and network boundaries enterprises require. - Own the release and supply chain path so every deployment is reproducible, verifiable, and trusted. - Run what you build: production ownership, on-call, SLOs, incident response, and the operational tooling that keeps it boring. - Set technical direction with the team's architect and engineering leadership, and work with partner teams across runtime, developer experience, identity, and observability. - Raise the bar through design review, testing discipline, and mentorship as the team grows. QUALIFICATIONS REQUIRED - You have built and operated a cloud control and management plane. Software that provisions, upgrades, and watches infrastructure for many tenants or environments, in production, with a pager. Experience at a cloud provider, a managed-service vendor, or a platform team that stamps out environments. - Kubernetes beyond deployment. You have written controllers or operators, understand reconciliation and CRDs, and know why declarative beats imperative at fleet scale. - Deep in at least one major cloud. Hands-on with compute, networking, identity, and managed services, and able to pick up a second cloud fast. - Production ownership. On-call, incident response, SLOs, post-mortems. You run what you build. - Distributed systems design. Fault tolerance, consistency, observability, idempotent reconciliation. - Go. Professional proficiency. Docker's backend and all of this team's code is Go. - 10+ years of professional software engineering in infrastructure, platform, or cloud services, with the judgment to set direction for others. STRONGLY PREFERRED - Kubernetes resource orchestration and cloud controllers, such as KRO. - Release engineering and software supply chain: OCI registries, digests, license compliance. - Private connectivity between cloud accounts: PrivateLink, VPC peering, service endpoints, egress policy. - OpenTelemetry pipelines with multiple destinations. - Building managed services. - Firecracker, microVMs, or other isolated execution environments for untrusted code. - Bachelor's degree in Computer Science or a related field, or equivalent practical experience. Docker considers visa sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $170,350 – $275,550 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

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What you’ll do Set the direction Create and communicate a multi-year vision for merchant payment optimization. Bring the portfolio together around a shared strategy, roadmap and set of product principles.

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Location: Buenos Aires, Argentina Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them  This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.  The position will be based at the Buenos Aires office with a hybrid work model. What You’ll Do Platform & Systems Management Tech project management: Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals. LMS management (WordPress & LearnDash): Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting. CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud): Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed. System integration: Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations. Data integrity & reporting: Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed. Website support: Provide general technical support for the website and coordinate with relevant resources to resolve issues. Compliance & security: Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT. Marketing Operations & Growth Campaign execution: Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene. Landing pages & lead capture: Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation. Tracking & attribution: Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end. Lifecycle & retention automation: Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers. Martech stack & compliance: Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy. AI for marketing: Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling. Technical Bridge & Coordination Stakeholder liaison: Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications. Specification writing & QA: Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout. Documentation: Keep the operations manual and technical documentation current and useful for the team. Cross-functional project leadership: Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step. AI Development & Innovation AI builder mindset: Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting). Tool development: Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features. Exploration & evaluation: Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.). AI project ownership: Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling). Responsible use: Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems. What You Need For This Role You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others. You have 5+ years of experience managing Education and Marketing tech projects. You are genuinely curious about AI and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool). You bring project management skills with a track record of leading initiatives from scope to delivery. You're a strong communicator who moves comfortably between technical and non-technical audiences. You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked. You understand marketing funnels and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements. Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued. Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus. You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs. Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus. Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued. You're highly organized, detail-oriented, and capable of managing multiple concurrent projects. You're a self-starter, comfortable working independently. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Remote, Worldwide; Poland; Czech Republic; Germany; Italy; Spain; Portugal; United Kingdom; Canada Workplace: remote About Welo Global  Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com  The Role  We are seeking an experienced English into Ukrainian Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.  You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.  Project Details  - Location: Remote (based in one of the approved countries below) - Expected volume: Approximately 24 hours per month - Employment type: Freelance / Independent Contract - Task type: Language Lead Support - Content types: UI, Marketing, Informational, Legal, Product, Support - Language pair: English into Ukrainian  What You Will Do  -Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down. -Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes. -Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data. -Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager. -Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time. What You Will Own -The locale’s review service score, including RQE audit and alignment performance -The community’s shared understanding of quality  -The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced -The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking Requirements - Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles - Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution - Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping - Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI) - Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting - Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements - Language: Native-level Ukrainian and professional-level English - Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools Additional Key Information  - Successful candidates will be provided with a dedicated device for project work. - A background check is required as part of onboarding. - Candidates must be physically located in one of the approved countries. Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.   Why Join Us  This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.  If this sounds like the right opportunity, we would love to hear from you.

Location: Cluj-Napoca, Romania Workplace: hybrid About Adapt   Adapt, a Welo Global brand, is an international digital performance marketing agency focused on driving the success of digital content across platforms and markets. We offer our customers a unique combination of global services designed to support their growth from strategy all the way through to execution, production, and performance measurement. With a collaborative and inclusive environment, you will join a unique culture which celebrates difference and embraces diversity. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefiting from a wide range of career opportunities, training, and flexibility for work-life balance.     Our culture is built on curiosity, and we are looking for team members who have a passion for learning about the developments in the industry, their clients, and their peers. In return, we offer the opportunity to develop your ability and exposure to a wide range of clients from growth-minded startups all the way up to global enterprise clients. Our client base is predominantly focused on B2B businesses, though we do also support customers in the e-commerce and retail space. Regardless of vertical, Adapt offers dynamic and diverse challenges that foster creativity, innovation and application of knowledge to create client solutions. Overview At Welo, an SEO Account Specialist leads strategic SEO initiatives across a diverse portfolio of global clients. You’ll leverage technical expertise and a data-driven mindset to develop, execute, and optimise comprehensive SEO strategies that drive measurable business outcomes. Job Description Develop and contribute to comprehensive SEO strategies, including technical audits, content optimisation, and off-site initiatives. Oversee SEO performance tracking and deliver actionable insights through advanced reporting. Collaborate cross-functionally with content, development, and localisation teams to implement SEO best practices. Help identify opportunities to further improve efficiency or quality of work delivered. Own the day-to-day delivery of SEO work against customer objectives. Lead comprehensive SEO audits, identifying and addressing technical issues. Manage and optimise on-page and off-page SEO campaigns. Develop and execute advanced keyword strategies for content optimisation. Oversee and refine link-building strategies to enhance domain authority. Analyse and report on SEO performance metrics, providing actionable insights. Stay updated with the latest SEO trends and algorithm changes. Required experience and background Ideally 2+ years experience in SEO. Any prior exposure to other digital marketing channels is a plus. Ability to work collaboratively with cross-functional teams. Up-to-date knowledge of SEO trends and algorithm changes. Advocate and demonstrable impact on insights and delivery. Ideal Skillset Ability to conduct comprehensive SEO audits and competitive analysis. Experience in leading SEO projects and initiatives. Strong data analysis skills to derive actionable insights and optimise strategies. Experience in developing and executing advanced keyword strategies.

Location: Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we help local merchants reach more customers, and the New Verticals teams make sure those partners have a great experience working with us. You'll join the Quality team in New Verticals EMEA, which works across both regional and global levels to improve how we support, onboard and grow our merchant partners across all of our markets, including Wolt and Deliveroo. You'll sit at the intersection of merchants, account management, and our support and quality organizations. You'll work on large, cross-market initiatives and partner closely with our regional teams and global heads. What you'll be doing This role is about taking a global view of merchant quality and operational excellence, and turning what you find into initiatives that make best practices. You contribute to our quality targets – most importantly reducing items not found and cancellations, and improving efficiency and product substitutions. You'll own the initiatives and projects you drive, for instance occasions and go-to-market, and you'll work hands-on with the internal team stakeholders, while staying close to the merchant experience. Day-to-day in this role you'll: Act as the point of contact and build feedback loops between merchant-facing teams, product and customer support, helping resolve defects and recurring issues at a global level Drive product rollouts across markets, informing and training Account Managers and ensuring merchants are set up for success Analyse how things work in practice across regions, spotting and grouping similar issues and feeding those insights back to the right teams Lead global and cross-regional initiatives such as occasions and best practices, working with regional heads to improve performance in their markets Collaborate with specialists across countries, running initiatives together Use data and AI tools to analyse, automate and prototype solutions yourself, rather than waiting on others Our humble expectations Confident working with data. You can pull, analyse and draw conclusions on your own Comfortable using AI tools and prompting to automate work and speed up analysis, while knowing they're a starting point and not a replacement for judgment Strong communication skills, with the ability to work with stakeholders from different markets and levels of seniority Solid project management skills and a track record of taking initiatives from idea to delivery A generalist mindset: you're curious, pick things up quickly and are happy to dig into the details A strong sense of ownership and a drive to go beyond what's expected Fluent English both written and spoken. What we offer Global visibility: work on initiatives that impact many markets and collaborate directly with global heads A real opportunity to make an impact and shape how we work with merchants worldwide A clear growth path. Many people in this role move on to take regional ownership or product ownership Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

What you will be doing Take high-uncertainty questions from product teams (Old Players, New Players, Quality of Life, Platform) from a vague question to a decision the team acts on. Design and analyze experiments in non-standard setups: delayed treatment for veteran players, kingdom-level (cluster) tests, small samples, heavy-tailed revenue.

5 000 – 6 500 €

- Participate in SAP S/4HANA implementation project as FI-TAX consultant.

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Location: Europe (+/- 3 hours) Workplace: Remote 👋 A LITTLE ABOUT US We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. 👩‍💻THE ROLE We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term. 🫶YOU WILL BE VALUED FOR - Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects. - Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform. - AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows. - Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone. - Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate. - Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred. - Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call. - Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve. - Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience. 🙌 WHAT WILL YOU BE DOING - Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them. - Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback. - Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design. - Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns. ✨ WHAT'S NEXT? Here's what our process will look like: - A screening interview with our People Team - 30 minutes - Interview with Support team member (technical interview) - 45 minutes - Technical Exercise - Meeting Hiring Manager + Support Team - 45-60 minutes - Meeting our CEO - 30 minutes - Offer *This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted! 👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.

Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Team The Semantic Layer team owns the systems that turn dbt models into trusted, reusable business metrics. At the heart of this is MetricFlow — the open-source semantic engine that powers the dbt Semantic Layer. MetricFlow lets data teams define metrics once in code and consume them consistently across BI tools, notebooks, AI agents, and downstream applications. This team is the steward of MetricFlow as an open-source project: shipping releases, reviewing community contributions, evolving the query compiler, and ensuring it integrates cleanly with the broader dbt ecosystem. You'll work at the intersection of language design, query compilation, and distributed data execution — solving problems that directly shape how thousands of organizations measure their business. About the Role We're hiring a Senior Software Engineer to join the Semantic Layer team in Bangalore. You'll be a core contributor to MetricFlow — designing features, optimizing query generation, hardening the open-source codebase, and partnering with the community of contributors and adopters around it. This is a high-ownership role: you'll write production code, drive technical decisions, and help shape the long-term architecture of one of the most important projects in the modern data stack. What You'll Do Design, build, and maintain core features of MetricFlow, including metric definitions, query compilation, dimensional modeling, and SQL generation across multiple data warehouses (Snowflake, BigQuery, Databricks, Redshift, and others). Own MetricFlow as an open-source project — triage issues, review external pull requests, manage releases, and engage the community on GitHub and in Slack. Collaborate with engineers across dbt Cloud, dbt Core, and the Semantic Layer service to ensure MetricFlow integrates seamlessly with the rest of the dbt ecosystem. Improve performance, reliability, and observability of metric query execution at scale. Partner with product, design, and developer-relations teammates to translate customer and community feedback into shipped improvements. Write clear technical documentation, RFCs, and design docs that raise the bar for how the team thinks and ships. Mentor other engineers through code review, pairing, and technical guidance. Skills We're Looking For Strong professional software engineering experience, with a strong track record of shipping production systems. Deep proficiency in Python , including modern typing, testing practices, and packaging. Strong SQL fundamentals and a working understanding of how analytical query engines and data warehouses execute queries. Experience designing systems that involve parsing, compilation, or transformation — for example: query planners, DSL compilers, type systems, or rule-based engines. Solid grasp of software design principles: clean APIs, modularity, testability, and backwards compatibility. Excellent written and verbal communication — you can explain complex tradeoffs clearly to engineers, PMs, and external community members. Experience collaborating in a distributed, asynchronous team environment. Bonus Skills (Optional) Prior experience contributing to or maintaining a popular open-source project. Familiarity with dbt, MetricFlow, LookML, Cube, or other semantic-layer technologies. Background in data warehousing internals, query optimization, or analytical SQL dialects. Experience with CI/CD, GitHub Actions, and release engineering for Python libraries. Exposure to building developer-facing APIs, SDKs, or CLIs. Why Join Us Impact at scale: Your code will run inside the data platforms of tens of thousands of companies, including some of the world's largest enterprises. Open-source ownership: You'll be a public, named maintainer of a foundational project — your work is visible, reviewed, and used by the global data community. A team that values craft: We invest in design docs, code review, and durable engineering. We ship fast, but we don't ship sloppy. Competitive compensation: Market-leading salary, equity, comprehensive health insurance, generous time off, learning & wellness stipends, and home-office support. Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

What You'll Do Own business impact, not features. Drive measurable lift in usage and business outcomes — conversion, revenue, engagement — across Constructor's agentic experiences.

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Location: Chișinău Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.    We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.    The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.   Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.   The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Key Responsibilities 1. Outbound End-to-End Finished Goods Distribution Managing regular dispatches of security systems from regional distribution centers (RDCs) to customers and authorized distributors worldwide (EU, UK, US, MEA, APAC, LatAm). Coordinating logistics operations between manufacturing facilities and global distribution centers. Maintaining target SLAs and performance metrics: OTIF (On-Time In-Full), Order Lead Time, and cargo integrity in transit. 2. Export Compliance & Customs Clearance Coordinating export procedures from the EU customs territory via Polish customs systems (AES/ECS2, NCTS, PUESC services). Collaborating with customs brokers and agencies: preparing full document sets (Commercial Invoice, Packing List, EUR.1, ATR, Export Declaration / IE-599 confirmation message). Managing electronics shipment compliance: classification by HS/CN codes, export control rules, and adherence to dangerous goods regulations for built-in lithium-ion/lithium-metal batteries (ADR / IATA DGR). 3. 3PL/4PL & Carrier Management Managing contracts and relationships with international line-haul carriers (Road FTL/LTL, Air Freight) and express integrators (DHL, FedEx, UPS). Conducting regular KPI performance audits and managing claims for cargo loss or damage (Claims Management). Participating in freight procurement tenders to optimize transport costs from the Polish distribution hub. 4. Freight Cost Optimization & Budgeting Tracking and optimizing the cost per unit delivered. Streamlining freight consolidation to balance cost and delivery speed across diverse geographic regions. 5. Distribution Center Operations Alignment Aligning dispatch schedules with the warehouse/WMS team (dispatch windows, truck loading time slots, order picking/packing control). Implementing and supporting BPM 4.0 initiatives: cargo tracking automation (Real-time Visibility), carrier EDI/API integrations, and eliminating manual document processing. 6. Supply Chain Resilience & Risk Management Formulating contingency plans and alternative routing during border blockades, carrier peak seasons, and geopolitical disruptions. Candidate Requirements 1. Experience & Industry Expertise 3–5+ years in export or distribution logistics originating from Poland/EU (preference for Consumer Electronics, High-Tech, IoT, Automotive, or global FMCG). Practical experience managing multimodal shipments (cross-border road freight, air cargo, courier express). 2. Customs & Regulatory Knowledge Advanced mastery of Incoterms 2020 (specifically DAP, DPU, CPT, FCA, DDP). Comprehensive understanding of EU customs regulations (Union Customs Code / Unijny Kodeks Celny ), intra-Community supplies (WDT), and exports to third countries. Working knowledge of transport regulations for battery-powered devices (Lithium Batteries Section II / ADR / IATA DGR). 3. Language Skills English: Upper-Intermediate / Advanced (B2+) — professional correspondence, commercial negotiations, and resolving operational escalations with global partners. Ukrainian/russian: Native / Fluent. 4. Analytical & Technical Skills Advanced MS Excel proficiency (Power Query, Pivot Tables, financial/cost modeling) and BI tools (Power BI / Tableau). Practical experience working in ERP systems (SAP, Microsoft Dynamics, or equivalents), modern WMS/TMS solutions, and Jira/Confluence. 5. Lean & Soft Skills Practical application of Lean principles (eliminating transportation waste, idle time, and over-processing). High stress tolerance, strong service orientation (OTIF-driven mindset), and autonomous decision-making under tight deadlines. We offer Competitive compensation. Freedom to make decisions and implement ideas. A zero-bullshit culture. A strong and well-coordinated team of professionals. Ambitious tasks and challenges. Opportunity to work with the most recognized security system and develop your career. We are working to ensure that people's lives are calm and the world is safe. Let's become a part of the team that creates a smart and useful global product!

Responsibilities Own design for Validate + Workspace management; improve speed/accuracy for ops users.

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• Увеличение пользовательской базы. • Формирование партнерских программ.

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Own the end-to-end lifecycle of Expel's detection pipeline (normalization, correlation, and automated detections and suppressions), from defining the six month vision to driving execution with Engineering and UX. 2–4 years of experience in product management or a directly relevant role, with experience in the security industry strongly preferred.

114 300 – 165 700 $

Own the technical strategy for complex Enterprise opportunities from initial discovery through POV, onboarding, and the customer's first 30 days. Lead POVs end to end by defining meaningful success criteria, building the technical delivery plan, coordinating internal teams, troubleshooting issues, and keeping execution on track.

186 000 – 195 000 $

Associate Renewals Manager Responsibilities. Maximize customer retention rates through effective sales techniques over the phone, video and email while also minimizing customer churn and contraction.

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