Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Eastern hours (9am to 6pm ET)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Remote, USA providing support during 9am to 6pm Eastern Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :
$116,960.00 - $146,200.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until September 28th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Philippines
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We’re looking for a Technical Implementation Account Manager (TAM) to support our customers as a trusted partner and problem-solver, blending strong relationship management with a growing understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, contributing to long-term growth, adoption, and measurable business outcomes. This role operates in an AI-native environment, and we expect TAMs at this level to use AI tools as a daily multiplier across account preparation, workflow analysis, solution design, follow-through, and customer enablement.
TAMs at this level manage a defined book of business and own day-to-day execution for their accounts, while working closely with more senior TAMs and cross-functional partners on complex initiatives. You’ll use established frameworks, playbooks, and templates to guide onboarding and adoption, monitor account health, and help ensure stakeholders see continuous value throughout their lifecycle. At the L04 level, success means not just understanding AI-enabled features, but showing sound judgment in when and how to use AI to improve execution quality, speed, and customer outcomes.
Technical Account Managers are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Supporting customers through onboarding and implementation for assigned customers, following established discovery frameworks and implementation plans.
- Account Health & Engagement: Monitoring adoption and account health within your book, executing standard plays to drive engagement, and escalating risks appropriately.
- Process Optimization & Solution Design: Collaborating with customers to understand key workflows and configure ClickUp solutions using established best practices, templates, and guidance from senior TAMs.
- Innovation Adoption & Workflow Automation: Guiding customers in adopting relevant features, including AI and automation, primarily by implementing standard patterns and documented workflows to improve efficiency and outcomes.
- AI-Native Execution: Using AI in your own day-to-day workflow to synthesize discovery, accelerate account preparation, improve documentation quality, draft clearer recommendations, and increase the consistency and speed of customer follow-through while maintaining strong judgment and accuracy.
CORE RESPONSIBILITIES:
New Customer Onboarding
- Support end-to-end onboarding and implementation of ClickUp for assigned customers using established discovery frameworks, templates, and project plans.
- Translate functional and technical requirements into ClickUp solutions for standard use cases under the guidance of more senior TAMs when needed.
- Guide customers through setup, integrations, and change management fundamentals, escalating complex scenarios appropriately.
- Use AI-assisted workflows where appropriate to prepare for discovery, summarize implementation decisions, and improve the speed and quality of customer follow-up.
Account Health Management
- Monitor health for your book of business, including utilization, key feature adoption, and champion/stakeholder engagement.
- Execute standard adoption plays and account review cadences to maintain or improve health, leveraging existing playbooks and frameworks.
- Identify risks early and partner with senior TAMs and account teams to build and execute recovery plans.
- Run recurring meetings with your accounts, sharing usage summaries, recommended next steps, and capturing follow-ups.
- Connect AI adoption, automation usage, and workflow improvements to measurable customer outcomes such as efficiency gains, stakeholder adoption, and expansion signals.
Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for core customer workflows using established discovery guides and templates.
- Recommend optimizations based on documented best practices and apply workflow templates to support scale and consistency.
- Maintain clear documentation of customer workflows, data models, and configuration decisions following team standards.
- Use AI to help analyze repetitive workflow patterns, identify process friction, and sharpen recommendations — while validating outputs before using them with customers.
AI Enablement & Agent Deployment
- Support adoption of ClickUp AI across relevant customer workflows by configuring and testing standard AI workflows and automations aligned to published best practices.
- Provide training and consultation on how to use existing AI and automation patterns; escalate novel or complex use cases to senior TAMs or specialists.
- Track and report AI usage and credit consumption against plan, surfacing straightforward opportunities to deepen adoption.
- Evaluate AI-generated outputs for accuracy, usefulness, and business relevance before sharing recommendations or enabling them in customer workflows.
- Help customers move from feature awareness to practical workflow transformation by identifying where AI can remove manual work, improve reporting quality, or speed execution in repeatable ways.
Customer Success & Expansion
- Serve as the technical partner for assigned accounts, connecting usage to business value using established value frameworks and artifacts.
- Identify expansion signals (e.g., usage patterns, feature interest) and pass qualified leads and insights to the account team for follow-up.
- Collaborate with Sales and Customer Success to support renewals, expansions, and AI upsells, aligning your work to the broader account strategy.
Cross-Functional Collaboration
- Partner with account teams, Product, and Services to maintain alignment between delivery and success for your accounts.
- Share customer feedback and insights to improve delivery and customer experience, focusing on clear problem statements and reproducible examples.
- Collaborate with more senior TAMs and internal stakeholders on complex initiatives, contributing execution and customer context.
CORE SKILLS & COMPETENCIES:
Technical Acumen
Solid understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality, with a focus on applying documented solutions to customer use cases. Learns and adopts new features and patterns quickly.
AI Expertise
Uses AI and Agents as a daily multiplier, not just an area of awareness. Comfortable with generative AI concepts, prompt design, and automation frameworks, and able to show examples of AI improving work quality, speed, or consistency in a customer-facing environment. Able to implement standard AI use cases and identify when to bring in senior partners for more complex or novel scenarios.
Consultative Discovery
Strong at workflow analysis for core, well-understood processes. Uses structured discovery guides to identify friction points and map customer needs into ClickUp using existing best practices.
Project & Program Management
Strong project and time management for your account load. Able to juggle multiple accounts and workstreams with regular check-ins and guidance from your manager or senior TAMs.
Data & Reporting
Comfortable using dashboards and metrics to communicate health, adoption, and ROI at the account level. Interprets usage data to support clear, actionable recommendations within established frameworks.
Customer Engagement
Executive presence and strong communication skills, with an emphasis on clarity, expectation setting, and follow-through. Builds trust with customer stakeholders by reliably executing agreed plans.
Account Ownership
Accountable for day-to-day execution for your book of business: proactive in follow-through, organized, and focused on achieving measurable outcomes while escalating higher-risk or highly strategic decisions.
Collaboration & Influence
Works cross-functionally with account teams, Product, and Sales to align on outcomes. Influences through clear data, customer stories, and consistent execution, while relying on senior leaders for major strategic decisions and escalations.
AI-NATIVE CANDIDATE EXPECTATIONS:
- Can demonstrate examples of using AI tools, prompts, automations, or agent-assisted workflows to improve personal productivity, customer delivery quality, or workflow outcomes.
- Can speak concretely about where AI added value, where human judgment was still required, and how success was measured.
- For this level, we are looking for evidence of strong applied AI fluency in execution — not necessarily novel model development or highly complex custom agent architecture.
INTERVIEW SIGNAL:
BE PREPARED TO WALK THROUGH HOW YOU USE AI IN YOUR WORK. OUR INTERVIEW PROCESS WILL ASSESS PRACTICAL AI CAPABILITY, INCLUDING HOW YOU APPLY AI TO WORKFLOW ANALYSIS, CUSTOMER EXECUTION, JUDGMENT, AGENTIC WORKFLOWS, AND MEASURABLE OUTCOMES.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Argentina; Brazil; Colombia; Chile; Mexico; Peru
Partner One is a leading investment group with a 30-year history of acquiring and growing successful software companies. Trusted by over 2,000 of the world’s largest corporations and governments, Partner One owns some of the fastest-growing enterprise software companies globally.
Partner One is looking for an Investment Associate to join the team. This is a full-time, permanent role. The Investment Analyst will be part of the Mergers and Acquisitions team and will be responsible for supporting activities related to due diligence and the execution of acquisitions.
Responsibilities
Conduct overview and analysis of commercial and financial data of acquisition targets.
Formulate and present the assessment of the acquisition targets’ initial fit.
Conduct market research to understand industry trends and recognize new acquisition opportunities.
Identify software businesses that meet our acquisition criteria and metrics, and move opportunities through the deal cycle.
Support the M&A team with various ad hoc tasks related to the closing of live deals.
Collaborate and coordinate with cross-functional teams on data requests, information sharing, project team meetings, and deal execution.
Requirements
Between 3 and 7 years of experience in one or more of the following areas is required:
Transaction advisory services, including Quality of Earnings and Quality of Revenue engagements
Buy-side financial due diligence advisory
Public accounting / external audit serving technology or software companies
Corporate development, FP&A, or finance at software or SaaS businesses
Revenue accounting and operations at software or SaaS businesses
Controllership / accounting operations at software or SaaS businesses
Business operations or strategic finance at software or SaaS businesses
Strong experience analyzing and evaluating software and SaaS companies
Working knowledge of US GAAP and IFRS accounting standards and policies.
Demonstrated strong academic performance at a top-tier institution.
Degree in Finance, Accounting, or a related business field; CPA or CFA track is a significant plus.
Maturity and presence to interact effectively with C-level executives.
Self-starter with strong sales and communication skills.
Strong command of written and spoken English.
Strong analytical and Microsoft Suite skills, with a high attention to detail.
УдалённоArgentina; Brazil; Colombia; Chile; Mexico; Peru
Location: Makati City, Philippines; Philippines
Top Reasons To Join Us
International Environment
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You'll Do
Event Coordination
Support the planning and execution of CoverGo-hosted events, partner webinars, and major regional industry conferences
Conduct research on event opportunities across regions to identify speaking, sponsorship, and networking prospects
Coordinate event logistics, branding, speaker prep, promotions, and post-event content
Work closely with regional sales and product teams to ensure alignment and smooth delivery across all event touchpoints
Content Creation & Coordination
Create engaging organic social media content, especially for LinkedIn, focused on products, thought leadership, and company milestones
Collaborate with internal experts to facilitate thought leadership content—interviews, quotes, and article support
Work closely with a marketing designer to bring content to life visually
Prepare or assist in creating video scripts, storyboards, and screen recordings to support designer-led editing
Draft and publish event-related materials, including invites, promo posts, and recaps
Ongoing Marketing Support
Help prepare and update sales and product marketing materials like one-pagers, pitch decks, and visuals
Support PR efforts, including drafting press-ready quotes, story angles, and background notes
Maintain brand consistency across all content and marketing assets
Campaign & Competitor Insights
Assist in analyzing campaign performance, with a focus on LinkedIn and other digital channels
Conduct ongoing competitor research to track trends, messaging, and positioning
Help monitor content performance and suggest improvements based on engagement and data
What We're Looking For
1–2 years of experience in marketing, communications, or a related role (internship experience welcome!)
Excellent written and verbal communication skills in English
Strong attention to detail, organizational skills, and a proactive attitude
Familiarity with tools like Canva, HubSpot, Google Workspace, and LinkedIn
Comfortable working with designers and supporting light content creation, including video
A collaborative mindset and willingness to learn in a fast-paced, high-growth environment.
Must be based in the Philippines
Why You'll Love Working Here
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
International Environment
Working on the latest tech for the Insurtech Market Leader
Exposure to Diverse HR Functions
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We're the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We've grown our annualized revenue by over 30x since January 2021
We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About The Role
We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment.
The HR Intern will support a wide range of HR activities and projects, including document management, recruitment coordination, onboarding and offboarding processes, employee engagement events, and general HR administration.
What You Will Do
Assist with maintaining, organizing and preparing HR-related documents
Support the onboarding and offboarding processes, including preparing documents, collecting fingerprints, and conducting office tours
Support employee engagement initiatives and office events
Assist with recruitment activities, including candidate sourcing and interview scheduling when required
Provide general HR and administrative support, such as scanning, filing, pantry arrangements, and vendor coordination
Contribute to HR projects and process improvement activities as assigned
Undertake other duties as assigned
What We Need
Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate
Strong organizational and time management skills
Excellent communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive information
Proficiency in Google Workspace
Keen attention to detail
Proactive and willing to take initiative
Ability to work collaboratively in a team environment
Positive attitude and eagerness to learn
Must be based in Ho Chi Minh City, Vietnam
Why You'll Love Working Here
International Environment
Professional Development Opportunities
Company activities and events
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Ho Chi Minh City, Vietnam
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
Job Description
Our client is looking for Senior Medical Representatives who are passionate about re-energising an established brand and expanding its customer base. The ideal candidate is proactive and commercially minded, with the ability to identify new customer opportunities, develop existing accounts and build strong relationships that translate into sustainable sales growth.
Our client is particularly looking for talents who understand the value of KOLs and influencers in driving business growth and can identify those with genuine potential, credibility, relevance, influence within the target customer community and ability to create meaningful demand for the brand.
This person should enjoy being in the market, developing relationships, uncovering opportunities, and turning those opportunities into tangible sales results.
Key Responsibilities
Client Relationship Management: Build and maintain long-term relationships with doctors and key opinion leaders (KOLs).
Sales Target Achievement: Meet or exceed monthly and quarterly sales goals through new business development and strong customer engagement.
Market Research & Strategy: Stay up to date with market trends and competitor activity to optimize product positioning and strategy.
Product Training & Education: Educate clients on product benefits and proper usage.
Reporting & Analysis: Submit regular sales performance reports and market feedback.
Key Requirements
Bachelor’s degree in Pharmaceutical Sciences, Life Sciences, or a related field.
Minimum 4 years of experience in medical/pharmaceutical sales.
Existing experience in dermatological or skincare products, preferably in mid premium segment.
Excellent communication and interpersonal skills – understanding and ability to communicate in English.
Strong negotiation and persuasion abilities and ability to position products based on technology and clinical advantages.
Understanding of Clinic and stakeholder motivations, influencing factors and “partnership” mindset.
Strong Business acumen & hunger to maximize potential with existing client and drive new clinic expansion and curiosity to understand business potential.
Strong collaboration mindset and desire to work with colleagues for synergies.
Self-driven, goal-oriented, and proactive.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Spain
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The position
At Renmoney, we’re solving real-world problems with innovation, technology, and a mission to deepen financial inclusion. As Executive Assistant, you will work directly with our C-suite and play a critical role in driving efficiency, strategic alignment, and operational excellence across the organization. This is more than an administrative role: you will be a thought partner, execution leader, and force multiplier for executive leadership.
What you’ll do
Serve as a key liaison between the Executive Office and internal/external stakeholders, ensuring information flows smoothly and priorities are well-coordinated
Track high-impact initiatives and business priorities, ensuring follow-through and accountability across departments
Prepare briefing documents, reports, presentations, and memos for executive decision-making
Facilitate effective meetings by developing agendas, recording and following up on action items, and supporting communication between cross-functional teams
Lead special projects and initiatives on behalf of the Executive Office
Manage executive calendars, travel plans, and high-level engagements with discretion and foresight
Conserve the leadership team’s time by proactively anticipating needs, handling sensitive correspondence, and supporting day-to-day business operations
Maintain an organized and secure system for managing executive documents and strategic materials
Provide critical support during board meetings, strategy offsites, and external stakeholder engagements
Requirements
Proven ability to operate in fast-paced, high-growth environments
Experience supporting C-suite leaders directly, coordinating across department heads, and managing external parties such as key partners
Strong business writing and presentation skills for executive audiences
Proficiency with Microsoft Office tools and report development
Education & Experience
Bachelor’s degree in any field (a business-related degree is a plus)
Minimum of 3 years of experience supporting executive leadership or leading operational functions
Experience in tech, financial services, or a startup environment is an advantage
Based in Lagos, Nigeria, with eligibility to work in Lagos, Nigeria
Benefits
You’ll receive competitive compensation and work with passionate, driven people.
You’ll collaborate directly with leadership on strategic initiatives and help shape the future of a brand solving meaningful problems.
You'll be part of a flat, agile structure where your work creates real impact.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
The Video Content Producer brings KAUST’s stories to life in post-production — shaping raw footage into polished, brand-aligned content that communicates the University’s research, people, and mission to audiences across digital and institutional channels. The role combines strong editorial judgement with technical expertise across editing, colour grading, and motion graphics.
Working from production briefs under the direction of the Multimedia and Brand Production Manager, the Video Content Producer manages video projects from creative concept through to final delivery, contributes actively to pre-production planning, and serves as the team’s primary owner of motion graphics and 2D animation. The role requires a strong editorial sensibility, precise technical craft, and the discipline to manage multiple projects simultaneously to tight deadlines.
The Video Content Producer is expected to engage proactively in the team’s creative planning pipeline, maintain rigorous DAM and workflow discipline, and bring genuine creative investment to every production. Occasional out-of-office hours working will be required, for which overtime will be paid.
Key Responsibilities
Pre-Production
Review and analyse production briefs and participate in briefing sessions with relevant stakeholders.
Contribute to storyboards, editorial structures, mood boards, and creative references.
Identify and retrieve suitable archival footage and licensed media assets.
Coordinate with production teams regarding shoot requirements, technical specifications, and footage handover.
Editing and Post-Production
Edit and produce video content including documentaries, interviews, promotional videos, research communications, and social media content.
Apply transitions, motion graphics, visual effects, and animations.
Produce 2D motion graphics and animated sequences.
Perform professional colour correction and colour grading.
Mix and master audio, including music, voice-over, dialogue, and ambient sound.
Prepare final video projects in appropriate formats for web, social media, YouTube, LED screens, and other channels.
Manage multiple editing projects while maintaining quality and meeting delivery deadlines.
Project Management and Stakeholder Coordination
Manage assigned video projects from creative concept through final delivery.
Maintain clear communication with stakeholders regarding project requirements and timelines.
Provide creative guidance and constructive feedback on video requirements.
Maintain project schedules and proactively identify delivery or resourcing risks.
Asset Management and Workflow
Upload and organize production assets within defined timelines.
Apply proper metadata, tags, and naming conventions.
Maintain organized project files, footage, and finished assets within servers and DAM systems.
Track production activities, tasks, edit notes, comments, and deliverables using Asana or equivalent project management tools.
Maintain editing workstations and software and report technical or licensing issues when required.
Creative Contribution
Participate in creative planning sessions and contribute editorial and motion graphics ideas.
Stay updated with emerging trends, techniques, and tools in video editing and post-production.
Actively contribute to the editorial quality and visual impact of final productions
Requirements
Qualifications
Undergraduate or postgraduate degree in Film-making, Media Production, or a related discipline.
Additional training or certification in colour grading, motion graphics, or post-production workflows is desirable.
Experience
Minimum 5 years of professional experience as a Video Editor within a large organization or creative agency.
Strong portfolio demonstrating editorial range and high-quality post-production work.
Demonstrated experience with Adobe Premiere Pro and DaVinci Resolve.
Proven experience in Adobe After Effects, including 2D animation and typographic sequences.
Experience managing multiple projects simultaneously and working under tight deadlines.
Experience in institutional, corporate, or higher education video production is desirable.
Experience with 3D animation software such as Cinema 4D or Blender is an advantage.
Familiarity with Avid Media Composer is desirable.
Experience working alongside or directing camera operators during location productions is an advantage.
Technical Skills
Expert proficiency in Adobe Premiere Pro and DaVinci Resolve.
Strong proficiency in Adobe After Effects.
Strong knowledge of colour science, colour grading workflows, and LUT management.
Competence in audio mixing and sound design.
Knowledge of video/audio formats, codecs, and multi-platform delivery specifications.
Familiarity with Digital Asset Management (DAM) systems and metadata standards.
Experience using Asana or equivalent project management tools.
High IT literacy across Windows and macOS environments.
Additional Requirements
A portfolio or showreel of previous video editing work is required.
Ability to work outside regular office hours when production schedules require it.
Ability to manage multiple projects in a fast-paced environment.
Strong attention to detail, creativity, communication, organization, and teamwork skills.
Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a direct Business & Operations partner to our Solutions team, including Deployment Strategists and Applied AI Engineers. You will work closely with Solutions leadership to build & scale the operating system that powers value & operational excellence across pre-sales and post-sales activities.
You will translate our value vision into a scalable operating model by building automations, defining processes and ways of working, standing up KPIs and reporting, operationalising our internal ROI framework, feeding the feedback loop to capitalize on our successes, and embedding reusable value frameworks into customer engagements.
This role is critical to turning our go-to-market strategy into repeatable, AI-native action, aligning delivery quality, output per FTE, and customer satisfaction to improve the efficiency and impact of our Solutions organisation and accelerate the value Mistral delivers to customers.
WHAT YOU WILL DO
Operating System & Automation
- Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design the internal tools & automations that raise output per FTE.
- Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP.
- Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team.
Value Intelligence & ROI
- Operationalise the internal ROI framework per project / use case, defining and surfacing where we build value.
- Define the reporting layer and metric catalog (what we collect and surface) and build the dashboards that turn our data foundation into decisions and proof of value.
- Stand up the customer satisfaction measurement system (define, collect, surface) as a core input to value & operational excellence.
Processes, Ways of Working & Cross-Functional Collaboration
- Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle
- Partner with Revenue Growth, People Growth, RevOps, CSMs and Product & Engineering to align the operating system with company strategy and fuel the flywheel.
- Ensure our operational processes are followed across geographies, embedding safety, security & compliance into our ways of working.
WHAT WE'RE LOOKING FOR
- 4+ years of experience in strategic operations, business operations, or a chief-of-staff role within technical sales or solutions engineering.
- Strong ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution.
- Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities.
- Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities.
- Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.
- Hands-on builder of internal tools and data workflows; comfortable turning manual processes into scalable systems.
- Strong analytical skills to design ROI and value frameworks, build reporting, and translate data into operational decisions.
- Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges.
- Native-level fluency in English; additional European languages are a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Minsk
Workplace: hybrid
NRS builds technology and services used by thousands of independent retailers across the US. We're looking for a Junior Graphic Designer to join our Product Design team and help shape the visual layer of our digital products. You'll work closely with UI/UX designers to create illustrations, icons, graphics, motion assets, and other visual elements that make our products clearer, more engaging, and more consistent.
What the job involves:
Create visual assets used directly inside our digital products, including illustrations, icons, badges, banners, empty states, onboarding visuals, promotional modules, and supporting graphics.
Work closely with UI/UX designers to make sure visual assets fit naturally into product flows and interfaces.
Adapt and expand existing visual styles across different product surfaces and use cases.
Create consistent iconography and illustration sets that can scale across NRS products.
Support product features with clear and engaging visual communication.
Prepare assets for different screen sizes, resolutions, themes, and platforms.
Create simple motion graphics and micro-animations where they improve the product experience.
Maintain organized source files, reusable assets, components, and visual libraries.
Participate in design reviews, receive feedback, and iterate quickly.
Collaborate with product designers and developers to make sure assets are implemented correctly.
Contribute to the evolution of the visual language across NRS products.
Requirements:
1+ years of professional experience in graphic design, visual design, digital design, or a related field. Strong internship, freelance, or personal product work is also considered.
Portfolio demonstrating strong visual design fundamentals and digital work.
Good working knowledge of
Adobe Illustrator, Photoshop and After Effects
.
Working knowledge of
Figma
.
Strong understanding of composition, color, typography, visual hierarchy, and shape.
Ability to create clean vector graphics, icons, and illustrations.
Ability to work within an existing visual style and maintain consistency across a set of assets.
Understanding of common digital asset formats such as SVG, PNG, WebP, and vector exports.
Basic understanding of designing assets for different screen sizes and pixel densities.
Ability to prepare clean, organized, production-ready files for developers.
Attention to detail and willingness to review and refine your own work.
Great English communication (C1)
and collaboration skills, with the ability to work effectively with cross-functional teams
Experience using AI-assisted image or asset-generation tools as part of a design workflow is a plus.
We offer:
Hybrid work opportunity.
Modern office with free parking in the very center of Minsk.
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement and loyalty program.
Medical insurance.
Referral program - get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers.
We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Digital Marketing Manager within Demand Creation Hub.
About the job
Twilio is experiencing significant growth, and we are seeking a dynamic and results-oriented Digital Marketing Manager to drive demand creation and acceleration for Twilio's CPaaS portfolio. Reporting to the Digital Marketing Director of APJ, you will be instrumental in designing and implementing the digital strategy focused on building pipelines across direct sales and self-serve motions.
In collaboration with Campaign Management, Product Marketing and Sub-Regional Field Marketing teams, orchestrate the effective channel mix to amplify regional campaigns and targeted programs to generate quality demand, deepen engagements and drive growth.
Responsibilities
In this role, you’ll:
Digital strategy:
Collaborate with campaign team to orchestrate digital journey for amplification of Global/ Regional campaigns into target markets and audiences. Partner with Field Marketing teams to understand sub-regional needs, provide strategic digital advice and tactical support to strengthen brand or deepen engagements through all digital channels. Design and activate Account-based marketing campaigns that support customer lifecycle and retention
Campaign Management and Execution:
Plan, execute, and optimise multi-channel digital marketing campaigns across search, display, paid social, email, programmatic and SEO
Digital Channel Optimisations:
Drive channel optimisation strategies to maintain efficiencies, scalability and establish best practices. Structured documentation and processes to foster ease of collaboration
Project management and prioritisation:
Effectively manage priorities, ensuring timely delivery of projects with accuracy and quality.
Market Insights:
Stay on top of digital marketing trends across APJ region and bring fresh ideas to test and scale.
Performance insights and optimisations:
Monitor, analyse, and report on KPIs (CPL, ROAS, CTR, conversion rates, engagement) using tools like GA-4, Salesforce, Tableau and Looker. Contribute to developing and maintaining reporting frameworks that can inform strategic decisions and ongoing campaign optimisations with actionable insights.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree in Marketing, Communications, Business, or related field.
5–8 years
of proven experience in digital marketing, ideally within B2B or Technology industry across Asia Pacific
Strong understanding of digital channels and tools: SEM, SEO, paid media, social, email, programmatic, 6Sense, Demandbase, content marketing and more
Hands-on experience with analytics and CRM/marketing automation platforms (e.g., GA-4, Marketo, Salesforce)
Excellent project management skills with the ability to handle multiple priorities in a fast-paced environment
Strong communication and copy-editing skills in English
Able to adapt strategies to diverse regional markets and different audiences
Excellent relationship, partnering, and collaboration skills, with experience working cross-functionally with global, regional and local marketing and product teams to align on marketing media strategy and business goals
EMPOWER OTHERS: Track record of building teams, directly or indirectly, and ensuring your team has the guidance, support, systems, and tools to be successful in the role
BE AN OWNER: Run and expand a best-in-class regional Demand Creation Hub that emphasises personal development.
BE INCLUSIVE: Work closely with the Digital Marketing Director and the broader marketing team when planning and ensure marketing investments are maximised to deliver highest RoI to the business
RUTHLESSLY PRIORITISE: Track closely on regional KPIs while managing sub-regional digital channel and activation requirements
NO SHENANIGANS: Work with Marketing Analytics to build a cadence of robust, trusted regional demand creation reporting and proactively address any gaps against regional targets.
WEAR THE CUSTOMER'S SHOES: Build a demand creation team that is consistently building world class experiences through the quality of the content we produce and the digital engagement experiences we deliver across all digital touchpoints in their journey. Work diligently to advocate for local customers with resources at the Global level across Growth Strategy, Web, Field and Campaigns teams.
DON’T SETTLE: Identify areas of improvement and opportunity and address them one by one, establish the relationships needed to advocate for your team, while consistently prioritizing region needs and balancing resources and capabilities to implement.
DRAW THE OWL: Scale your team to their top abilities with creativity, prioritization, and excitement, think outside of the box to deliver the business needs today while thinking about hyper growth. Build a team that lives on as a legacy.
Location
This role will be remotely based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra or Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
Mission: Lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Responsible for end-to-end delivery of projects ensuring on-time, within budget, and high-quality standards, serving as primary operational contact for customers. Accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities:
Pillar 1 — Project Planning, Execution & Delivery:
— Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
— Monitor project progress against baseline and proactively identify issues or risks.
— Implement corrective actions and change management to keep projects on track.
— Coordinate internal resources and third parties/vendors to ensure project completion.
— Apply industry best practices, techniques, and standards throughout the project lifecycle.
— Monitor and handle Change Requests required for project implementation.
— Success Metrics: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management:
— Establish and maintain strong, trust-based relationships with clients and stakeholders.
— Communicate project status, progress, challenges, and risks effectively.
— Manage customer expectations and address concerns proactively.
— Engage with Premier Customers and Partners to ensure alignment on project goals and implementation.
— Oversee Premier customer onboarding, manage customization requests, and ensure smooth handover.
— Represent Premier Customer interests in discussions with Engineering; track and prioritize feature requests, code improvements, and bugfixes.
— Assist with implementation of new solutions, deployment of packages, hotfixes, upgrades; perform post-upgrade service checks.
— Guide Premier Customers in adopting Constructor Tech best practices including risk assessments and health checks.
— Maintain availability during Premier Customer business hours for timely support.
— Success Metrics: customer satisfaction (CSAT), Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting:
— Own all support incidents and requests from Premier Customers and drive to resolution.
— Coordinate escalations and conduct post-incident reviews and root cause analyses.
— Ensure adherence to quality standards and implement quality improvement initiatives.
— Retain Premier Support Customer CSAT and NPS through outcome-driven activities; own Service Levels and KPIs per contract.
— Provide trend analysis, current health status, and manager-defined KPIs on schedule or demand.
— Keep customer information updated and shared as internal knowledge content.
— Participate in support-related activities and handle non-premier support tasks as requested.
— Continuously build practical experience with Constructor Tech products and related software solutions.
— Success Metrics: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence, quality audit results.
Qualifications & Experience:
— Minimum five years of experience in IT project management (internal, customer implementation, and/or consultancy).
— Proven track record of successful project delivery (on time, within budget, and to quality standards).
— PMP certification preferred.
Skills & Competencies:
— Strong communication and interpersonal skills.
— Ability to work under pressure and meet deadlines.
— Good understanding of software development methodologies preferred.
— Results-oriented with focus on measurable delivery outcomes.
Education & Languages:
— Bachelor's degree in Computer Science, Information Technology, or related field.
— Fluent English; German is a bonus.
Role Characteristics:
— Delivery-focused and accountable for measurable project outcomes.
— Balance of project execution and strategic customer/technical account management.
— Hands-on, customer-facing, with clear targets and KPIs.
— Not a purely administrative or coordination-only position.
— Not a business development or sales role.
— Not measured by activity volume but by delivered results.
Location: Malaysia; Philippines; Indonesia; Singapore
Intellect is a global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100+ countries and territories, making mental health support truly accessible across borders and cultures.
Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.
Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences.
We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.
The Role
We’re looking for a product and content marketer to sharpen how Intellect competes, communicate the value of our solutions and turn that understanding into content that helps buyers choose us and clients get more from our offering.
Product marketing is at the centre of this role. You’ll build buyer and competitive insight, own positioning and messaging, and lead marketing planning for priority solution launches. Your remit spans Intellect’s digital products, care services and enterprise solutions.
You’ll also personally create the content that brings our positioning to life - from sales materials and customer stories to white papers, thought leadership and client communications. Working with our Clinical team, you’ll draw on research, evidence and subject-matter expertise to build credible, differentiated narratives. You’ll help strengthen Intellect’s brand, organic visibility and customer engagement through a focused, coordinated marketing plan.
Working directly with B2B marketing, sales, client success, product and clinical teams, you’ll have meaningful ownership of both the thinking and the execution.
This is a hands-on individual contributor role. We’re open to hiring at Specialist or Manager level, depending on your experience and demonstrated ability to independently own and deliver this work.
Your Responsibilities
Product Marketing & Go-to-Market
Build buyer and competitive insight through customer conversations, sales feedback and reviews of won and lost opportunities, identifying buying priorities, objections and reasons to choose Intellect.
Own positioning, differentiation and value propositions across Intellect’s solutions, tailoring messaging to priority buyer segments and markets.
Lead marketing planning for priority solution launches and updates, defining target audiences, messaging, supporting evidence and sales readiness, with B2B marketing owning acquisition campaign execution.
Bring customer and market insights into discussions with product, clinical and commercial teams to inform how solutions are developed, packaged and communicated.
Commercial Content & Sales Enablement
Personally research, write and edit compelling sales decks, solution materials, customer stories, case studies and campaign content.
Identify barriers to purchase with sales and develop messaging, objection-handling resources and competitive positioning materials that help address them.
Partner with the Clinical team to translate research findings, clinical expertise and customer outcomes into clear, credible evidence that helps buyers evaluate Intellect and supports renewal and expansion conversations.
Keep core materials current and easy to use, assessing their usefulness through adoption, sales feedback and buyer responses.
Website, SEO & AI Search Visibility
Own core website content and routine CMS updates, ensuring our solutions, differentiation and customer evidence are clearly presented.
Improve organic discovery through search-informed content and practical on-page SEO, prioritising relevant audiences and commercial intent.
Test approaches to improve visibility in AI-powered search and answer platforms, building on useful, authoritative content and sound SEO foundations.
Use search and content performance to prioritise improvements, working with B2B marketing on conversion and specialists on technical changes.
Brand Communications, Thought Leadership & PR
Maintain a consistent voice and narrative across Intellect’s public and client-facing communications.
Collaborate with the Clinical team on research-led content and white papers, bringing buyer-relevant questions into topic planning and turning findings and subject-matter expertise into accessible narratives, with clinical review for accuracy.
Develop thought leadership, articles and executive content that connect Intellect’s expertise and perspectives to the issues facing employers and their people.
Own a focused editorial calendar for organic social and ongoing brand communications, coordinating creative support through to publication.
Develop company announcements, press materials and story angles; coordinate leadership approvals, routine media enquiries and outreach with specialist PR support where needed.
Customer Marketing & Lifecycle Communications
Plan and execute repeatable client programmes, including onboarding communications, newsletters, solution education and engagement journeys.
Personally manage client audience segments, email distribution and straightforward CRM workflows, coordinating targeting and timing with client success.
Develop communications that demonstrate ongoing value and introduce relevant additional services, supporting engagement, renewal and expansion.
Equip client success with reusable templates and materials for account-specific deployment.
Planning & Effectiveness
Translate business priorities into a focused plan, protecting time for positioning, launches and commercial content alongside recurring communications.
Assess effectiveness through sales adoption, buyer feedback, relevant search visibility, customer engagement and contribution to commercial programmes.
Build reusable assets and workflows, using AI and other tools to improve execution while maintaining accuracy, originality and editorial quality.
Requirements
Strong in product-marketing judgement. You can demonstrate how you have shaped positioning, messaging or a go-to-market approach using buyer insight, and explain the decisions behind your work.
An excellent hands-on writer and editor. You can turn complex products and services into clear, persuasive content, with work samples that show both your thinking and your personal contribution.
Commercially minded. You understand how enterprise buyers evaluate solutions and can connect your work to buying decisions, sales effectiveness and customer value.
An independent owner. You can identify gaps, propose priorities, gather inputs and deliver work without needing every step prescribed. You make sensible trade-offs and know when to seek input.
Comfortable with website publishing and SEO. You can manage content through a CMS, apply on-page SEO fundamentals and use data to improve performance. You’re curious and practical about emerging AI search opportunities.
Able to execute customer marketing. You can use CRM and email tools to segment audiences, run communications and build straightforward lifecycle workflows.
Confident working with experts and evidence. You can draw useful insights from specialists and research, communicate findings accurately and distinguish supported claims from overstatement. You do not need a clinical background, but should be comfortable learning complex subject matter.
Organised and collaborative. You work effectively with commercial teams, product and clinical experts, leadership and creative partners, managing competing priorities with sound judgement.
Motivated by the mission. You’re excited to make mental healthcare easier to understand and access, and connect strong product marketing and storytelling with meaningful business growth.
Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote)
We value demonstrated ownership and work quality over a particular title or rigid years-of-experience requirement. Experience with enterprise audiences, multiple markets, healthcare, employee benefits, HR technology or complex services would be an advantage. Experience in research-led content, PR, executive communications or AI search optimisation (GEO/AEO) is also welcome.
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Sofia, Bulgaria
Director of Process Management
(Full-Time; Hybrid; Operations)
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
We are looking for a Director of Process Management who designs, implements, and governs the overall corporate process structure to define, standardize, and scale business operations. This executive position directly leads the Process Management team - consisting of a Jira Administrator, a Salesforce Administrator, and a Documentation Specialist - to translate high-level process architecture into automated, enforced, and fully documented system.workflows.
Key Responsibilities:
Framework & Process Architecture: Define company-wide BPM principles, standards, and common operational language; create guidelines, policies, and frameworks for process modeling, standardization, and continuous improvement.
Team Leadership & Platform Governance: Direct, mentor, and set priorities for the Jira Administrator, Salesforce Administrator, and Documentation Specialist to ensure tool configurations and documentation align with core process standards.
Process Analysis & Re-Engineering: Map, visualize, and analyze existing cross-departmental workflows to identify inefficiencies, errors, and delays; plan and execute short- and long-term business process re-engineering projects.
Executive Support & Stakeholder Alignment: Work directly with senior management across all business units to gather process data, build buy-in for BPM concepts, and provide hands-on guidance during rollout phases.
Monitoring, Compliance & Metrics: Establish continuous auditing procedures to ensure ongoing organizational compliance with corporate BPM standards; define and track process efficiency metrics to demonstrate cost reduction and quality gains.
Knowledge Base Oversight: Guide the Documentation Specialist in building and maintaining a centralized repository of standardized operating procedures (SOPs), process visualizations, and user guides.
Requirements
Management Experience: 3+ years of leadership experience in business process management, business architecture, or operational excellence, including direct management of technical and operational specialists.
BPM & Methodology Expertise: Deep working knowledge of process modeling methodologies (e.g., BPMN, Lean, Agile) and visualization tools (e.g., Drawio, Miro).
Tool & Platform Proficiency: Functional understanding of Jira (Agile administration, workflow automation) and Salesforce (CRM process execution, data governance) sufficient to oversee platform administrators.
Change Management & Communication: Proven ability to manage organizational change and collaborate effectively with C-level executives and department heads to drive adoption.
Strategic & Analytical Mindset: Demonstrated capability to design long-term operational roadmaps, turn qualitative feedback into quantitative process improvements, and control operational costs.
Education & Credentials: Bachelor’s or Master’s degree in Business Administration, Operations Management, BPM certifications (e.g., CBPP, Lean Six Sigma Black Belt) are preferred.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Scottsdale, United States; Glendale, United States; Chandler, United States; Tucson, United States; Phoenix, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Remote
We're hiring a Junior Trader to join our trading team. You'll work directly with senior traders across strategies on centralized and decentralized venues, and take on your own responsibilities quickly.
We don't require prior DeFi experience. We do require that you're quantitative, technical, and able to move fast without breaking things.
WHAT YOU'LL DO
- Execute and manage trades across centralized (CEX) and decentralized (DEX) venues — order books, AMM pools, and concentrated liquidity positions.
- Monitor positions, inventory, and P&L in real time. Identify risks early and act on them.
- Build and improve the tooling the desk runs on: position trackers, reporting dashboards, hedging workflows, reconciliation.
- Analyze market and execution data to answer questions that matter — where slippage comes from, which pools are actually profitable, how our fill quality compares to the market.
- Develop real depth in market structure and protocol mechanics (AMMs, PMMs, lending protocols) and bring it back to the desk.
WHAT WE'RE LOOKING FOR
- 0–3 years of experience — recent graduates with strong technical credentials, or candidates from quant research, engineering, data, or markets-adjacent roles looking to move onto a trading desk.
- Strong quantitative foundation: probability, statistics, and the instinct to reach for data before opinions.
- Python preferred, ideally applied to financial modeling or data analysis (pandas, notebooks, working with messy datasets). Adjacent tooling — R, MATLAB, SQL, serious Excel modeling — counts.
- Real interest in crypto and DeFi. Professional crypto experience isn't required; demonstrated engagement with the space is.
- Sound judgment under pressure. Markets move at 3am and things break. We need someone who stays composed, thinks clearly, and escalates early.
- Precise communicator
- Self-directed and adaptable; comfortable operating with autonomy across time zones in a remote-first environment.
NICE TO HAVE
- Personal trading, market-making, or on-chain activity of any kind — a portfolio, a bot, an arbitrage script, a Dune dashboard.
- Familiarity with Solana tooling (Jupiter, Orca, Drift) or EVM DeFi (Uniswap, Aave, Curve).
- Exposure to algorithmic or systematic trading.
- Machine learning or large-scale data analysis (regression, tree-based methods, classification).
- Internships or prior work at a trading firm, market maker, exchange, or protocol.
WHAT YOU'LL GET
- Direct mentorship from traders running real capital — you'll learn by working alongside them, not from a curriculum.
- Responsibility as fast as you can earn it, with clear feedback on where you stand.
- Exposure across the full stack of a trading operation: execution, risk, tooling, counterparty relationships, and market structure.
- A front-row seat as equities, commodities, and crypto converge on-chain.
УдалённоPhilippines; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
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СтажёрMust be based in Ho Chi Minh City, Vietnam
seniorHo Chi Minh City, Vietnam
УдалённоSpain
Lagos, Nigeria
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
Paris; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридjuniorMinsk
УдалённоRemote - India
УдалённоseniorГеография найма не уточнена
УдалённоseniorГеография найма не уточнена
УдалённоMalaysia; Philippines; Indonesia; Singapore; Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote)
Sofia, Bulgaria
Scottsdale, United States; Glendale, United States; Chandler, United States; Tucson, United States; Phoenix, United States
Удалённоjunior0–3 years of experience — recent graduates with strong technical credentials, or candidates from quant research, engineering, data, or markets-adjacent roles looking to move onto a trading desk; Self-directed and adaptable; comfortable operating with autonomy across time zones in a remote-first environment