Location: Kuala Lumpur, Malaysia; Hong Kong
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is looking for a data-driven and hands-on Paid Social Media Specialist to join our Acquisition Marketing team.
In this role, you will be responsible for planning, launching, managing, and optimizing paid social campaigns across major platforms including Meta, TikTok, LinkedIn, X, and other relevant social channels. You will work closely with creative, analytics, product, and Commercial Marketing teams to drive customer acquisition, improve campaign efficiency, and scale growth across multiple markets.
This is a highly execution-focused role, ideal for someone with a strong performance marketing mindset and at least 2 years of hands-on experience managing paid social campaigns.
Employment Type: Full-time
Reports to: Senior Manager, Acquisition Marketing
Key Responsibilities
Plan, execute, and optimize paid social campaigns across platforms such as Meta, TikTok, LinkedIn, X, Snapchat, and other emerging channels.
Manage campaign setup, budget allocation, audience targeting, bidding strategies, and performance monitoring.
Analyze campaign performance and identify opportunities to improve CPA, CAC, ROAS, conversion rates, and overall marketing efficiency.
Conduct audience testing, creative testing, and landing page optimization to maximize campaign results.
Collaborate with designers, content creators, and product marketers to develop high-performing ad creatives and messaging.
Monitor market trends, competitor activities, and platform updates to identify new growth opportunities.
Generate regular performance reports and provide actionable insights to stakeholders.
Work closely with analytics and CRM teams to ensure accurate tracking, attribution, and measurement.
Support regional acquisition initiatives and contribute to broader growth marketing projects.
Requirements
Must Have
Bachelor's degree in Marketing, Business, Communications, or related field.
Minimum
2 years of hands-on experience
managing paid social campaigns and budgets, including proven experience with
Meta Ads Manager
and at least one additional platform (TikTok, LinkedIn, X, Snapchat, etc.).
Deep understanding of paid social advertising and digital marketing funnels, with strong awareness of the latest platform trends, ad formats, algorithm changes, and best practices.
Strong analytical and problem-solving skills, with the ability to analyze user behavior across the funnel using Excel, Google Sheets, GA4, or similar tools, and turn insights into actions that improve performance against business KPIs.
Strong audience strategy skills, including identifying, building, and scaling target audiences (e.g., custom audiences, lookalikes, interest-based, and broad targeting).
Ability to manage multiple campaigns and priorities in a fast-paced environment, with strong attention to detail and excellent communication skills in English.
Nice to Have
Experience in the FX/online trading, fintech, financial services, or gaming industries.
Familiarity with attribution tools such as AppsFlyer, Adjust, Branch, or similar platforms.
Working knowledge of SQL, BI tools, or marketing automation platforms.
Experience running multi-region or international campaigns.
Basic understanding of AI tools such as ChatGPT, Copilot, Claude, or Gemini for marketing productivity and campaign analysis.
Hands-on experience integrating AI into daily campaign optimization workflows, such as performance analysis, creative testing, and reporting automation.
Location: Kuala Lumpur, Malaysia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is looking for a
Mobile Marketing Manager
to own and accelerate mobile acquisition and app growth across Exinity’s key markets.
This role will lead the mobile growth strategy across paid acquisition, app store growth, measurement and optimisation, working closely with Acquisition, Product, Analytics, Brand, Creative and regional teams.
The ideal candidate combines strong
hands-on mobile acquisition experience
with a solid understanding of
mobile attribution, app analytics and full-funnel optimisation
, and can translate data into clear actions to improve user acquisition efficiency and customer growth.
Department: Acquisition Marketing
Level: Manager
Key Responsibilities
Own the mobile acquisition and growth strategy
across Exinity’s priority markets and products.
Manage and optimise app campaigns across
Google App Campaigns, Meta, Apple Search Ads and other relevant mobile channels
.
Own mobile measurement and attribution in partnership with Analytics/Product teams, including
AppsFlyer, SKAN and deep-linking / attribution setup
.
Monitor and optimise the full mobile funnel from
install → registration → first deposit/conversion → downstream customer value
.
Partner with the
ASO
function/agencies to improve App Store and Google Play visibility, conversion rate and organic growth.
Develop structured
creative testing frameworks
for mobile campaigns, identifying winning formats, messaging and audience strategies.
Work with Product and UX teams to identify opportunities to improve
app onboarding, activation and conversion
.
Build market-level mobile growth plans, balancing
global strategy with local market requirements
.
Own mobile campaign performance reporting and provide clear recommendations based on
CAC/CPA, conversion, retention and value/ROI signals
.
Work closely with regional Acquisition teams to test new channels, partners and mobile growth opportunities.
Support the transition toward stronger
in-house mobile marketing capabilities
, including defining best practices, processes and measurement standards.
What Success Looks Like
The Mobile Marketing Manager should ultimately help our client:
Scale
high-quality mobile customer acquisitio
n, rather than focusing purely on install volume.
Improve conversion throughout the
mobile acquisition funnel
.
Build reliable
mobile attribution and measurement
for decision-making.
Improve efficiency across app acquisition through continuous
channel, audience and creative testing
.
Develop a repeatable
mobile growth playbook
that can be adapted across different markets.
Requirements
3+ years
of experience in mobile marketing, app acquisition or performance marketing, ideally including ownership at Manager level.
Strong hands-on experience with
Google App Campaigns, Meta Ads and Apple Search Ads
.
Strong understanding of
AppsFlyer or another leading MMP
, mobile attribution and deep linking.
Good knowledge of
SKAdNetwork/SKAN and iOS privacy-related measurement challenges
.
Experience managing and optimising campaigns against
post-install events
, rather than installs alone.
Strong analytical skills and experience using mobile performance data to drive budget allocation and optimisation decisions.
Experience working with
ASO, app store optimisation and app conversion improvement
.
Strong understanding of
creative testing and performance creative
for app acquisition.
Comfortable working across multiple markets and with
Product, Analytics, Creative, Brand and regional Marketing teams
.
Experience in
fintech, trading, financial services, gaming or other highfrequency mobile products
would be an advantage.
As a game developer, your primary responsibility will be to turn ideas into reality. You will be tasked with improving Tectonicus while also ensuring that any bugs are identified and fixed.
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Location: San Juan, Puerto Rico
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
Dexis is seeking a
San Juan, Puerto Rico-based Deputy Program Manager
to support implementation of a U.S. Army Corps of Engineers (USACE), Latin America & Caribbean District program providing project management and technical support services across Central and South America. The program will support USACE's oversight of large- and small-scale capital infrastructure programs, including critical public works, disaster recovery, national security cooperation, and strategic infrastructure initiatives.
The Deputy Program Manager will be based on-site in San Juan, Puerto Rico facility and serve as the primary face-to-face liaison with the client. The position will support the management and coordination of multidisciplinary teams working across program and project management, project controls, acquisition and contract management, and specialized technical services. The Deputy Program Manager must also be prepared to travel internationally to offices and project sites throughout Central and South America, as required.
The ideal candidate brings extensive experience managing complex infrastructure projects and programs, strong stakeholder and team-management capabilities, and full professional proficiency in both English and Spanish. USACE project management experience and field experience supporting infrastructure projects in Central and South America are highly desired. This position is contingent upon award.
Responsibilities:
Support the Program Manager in the day-to-day management and coordination of program activities and concurrent BPA call orders.
Serve as the
primary face-to-face liaison with the USACE Latin America & Caribbean District
from the contractor's San Juan, Puerto Rico facility.
Coordinate closely with USACE leadership, the Contracting Officer's Representative (COR), Government stakeholders, contractor personnel, and regional teams to support effective program execution.
Support multidisciplinary teams providing program and project management, project controls, acquisition and contract-management support, and specialized technical services.
Support management of projects across the full lifecycle, including planning, execution, monitoring, risk management, coordination, and closeout.
Help coordinate multiple concurrent, high-priority requirements in a fast-paced environment characterized by compressed deadlines and shifting political, funding, and operational priorities.
Support monitoring of program and project performance, including schedules, budgets, deliverables, risks, and performance requirements.
Coordinate activities between the San Juan, Puerto Rico office, regional operations, subject matter experts, and personnel supporting projects throughout Central and South America.
Support identification, tracking, escalation, and mitigation of programmatic, schedule, cost, technical, and operational risks.
Facilitate effective communication, meetings, workshops, and coordination with District personnel, including frequent and short-notice in-person engagements in San Juan, Puerto Rico.
Support staffing coordination, personnel deployment, and integration of specialized expertise in response to changing Government requirements.
Assist with the preparation, coordination, quality review, and timely submission of program deliverables and management documentation.
Support compliance with applicable U.S. Government and USACE requirements, quality-control processes, and program procedures.
Travel internationally to project offices and sites throughout Central and South America as required.
Qualifications
:
Minimum of fifteen (15) years of relevant experience in project and program management, with demonstrated experience managing complex infrastructure projects.
Project Management experience with USACE and field experience on infrastructure projects in Central and South America.
Bilingual fluency in both English and Spanish (written and oral).
Ability to travel internationally to contractor offices and project sites throughout Central and South America.
Demonstrated ability to coordinate effectively with multidisciplinary teams and stakeholders supporting complex infrastructure programs.
Ability to operate effectively in a high-tempo international environment with multiple concurrent priorities and compressed schedules.
Bachelor’s degree in Engineering, Business, Construction Management, or related field.
Must be based on-site in San Juan, Puerto Rico.
PMP certificate preferred.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$130,000
—
$190,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
Dexis is seeking a
Program Manager
to provide strategic leadership and oversight for a U.S. Army Corps of Engineers (USACE), Latin America & Caribbean District program supporting project management and technical support services across Central and South America. The program will support USACE's oversight of large- and small-scale capital infrastructure programs, including critical public works, disaster recovery, national security cooperation, and strategic infrastructure initiatives.
The Program Manager will lead a multidisciplinary team supporting program and project management, project controls, acquisition and contract management, and specialized technical services. The position requires senior-level leadership in a high-pressure environment characterized by multiple concurrent priorities, compressed timelines, evolving funding and operational requirements, and complex international operating conditions.
The ideal candidate brings extensive experience managing large-scale, complex U.S. Government programs and portfolios exceeding $1 billion, with demonstrated ability to lead multidisciplinary teams and oversee complex infrastructure programs. Direct USACE project management experience and experience managing programs in Central and South America are highly desired.
This position is a scalable 1099 consulting engagement, with the level of effort varying based on awarded task orders and program requirements. This position is contingent upon award.
Responsibilities:
Provide strategic leadership and overall management oversight for program implementation and multiple concurrent BPA call orders.
Lead multidisciplinary teams supporting complex infrastructure, engineering, program management, project controls, acquisition-support, and technical-support requirements throughout Central and South America.
Oversee program and project management activities across the full project lifecycle, including planning, execution, monitoring, risk management, and closeout.
Develop strategic plans, establish management priorities, coordinate internal teams, and ensure effective integration across program task areas.
Oversee program performance against schedules, budgets, deliverables, and performance requirements.
Ensure effective coordination between program management, project controls, acquisition and contract-management support, and specialized technical teams.
Establish and maintain effective, transparent communication with USACE leadership, the Contracting Officer's Representative (COR), and other Government stakeholders.
Identify, track, and manage programmatic, schedule, cost, operational, and performance risks, and oversee development and implementation of appropriate mitigation measures.
Guide the program's response to multiple, competing urgent priorities and short-notice Government requirements in a dynamic international environment.
Oversee staffing and deployment of qualified personnel across Latin America and the Caribbean and support the program's ability to scale staffing in response to changing call-order requirements.
Support coordination of specialized subject matter expertise for urgent requirements, including activities requiring rapid mobilization to foreign, remote, or challenging project locations.
Ensure program activities and deliverables meet applicable U.S. Government and USACE requirements and quality standards.
Provide increased leadership and coordination for strategic active call orders or when designated major projects require intensive oversight, including travel to San Juan, Puerto Rico and locations across Central and South America, as required.
Qualifications
:
Bachelor's degree from an accredited university in Engineering, Business Management, Construction Management, or a related field.
Minimum of twenty (20) years of experience managing large-scale, complex government programs, with demonstrated experience leading a portfolio of projects valued in excess of $1B.
Direct experience managing Project Management contracts or programs for USACE.
Demonstrated experience managing infrastructure, engineering, or security assistance programs in Central and South America.
Proven experience leading multidisciplinary teams in high-pressure, short-deadline environments characterized by shifting political, funding, and operational priorities.
Active Project Management Professional
(PMP) certification is required
.
Excellent English and Spanish communication skills preferred.
Ability to travel frequently to Central and South America preferred.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Macedonia; Georgia; Kosovo; Serbia; Slovenia; Czech Republic
Workplace: remote
Revit is one of the brands in the Belkins group of companies. In 3 years, we’ve grown to a team of 25+ people located all over the world, and so far we’ve made a positive impact on more than 150 clients who trusted our team with their growth and outbound (emails, LinkedIn, cold calling).
At Revit, we show up every day because we love selling ideas, creating new business relationships, solving challenges that might seem impossible, and getting results where others couldn’t — so that like-minded clients who trust us with their outbound and growth can become our years-long partners.
With more extensive support from the other companies in the Belkins group, our 2027 goal is to grow 2x in size and find a way to keep scaling while keeping quality high across the board — from having the best people on the team to onboarding the right clients who match our values and value proposition.
Back in 2017, Belkins started as an appointment-setting agency with just one service offering. Fast forward to today, and we’ve transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. Among our successes are ambitious start-ups like Revit, which have evolved into standalone powerhouses, as well as innovative products such as Folderly.
This is not a place for everyone, but if you’re looking for a world-class culture and an opportunity to grow, build your career, and make an impact, you’re likely to enjoy being part of Revit and building the future together with us!
About the role
We're looking for the first marketing person at Revit — someone who will own both our brand and our growth. You'll work directly with our Co-Founder/CEO Nick, the core team across all verticals, and the other brands in Belkins Group.
Our goal for 2027 is to grow 2x, both in monthly recurring revenue and in the number of inbound and outbound deals. Brand is a big part of how we get there, but this role is measured by pipeline and revenue.
Right now you'll be the only person in marketing at Revit. Some things you'll do yourself, some you'll hand to vendors and freelancers, and as we grow, you'll hire and build a team. You'll work closely with Sales, Delivery, and our cold calling team, without managing them directly.
Nick recorded a short intro to the role — watch the video
What you'll do
Own the outbound pipeline:
plan and run email and LinkedIn campaigns through the Belkins platform, work with a freelance SDR on scheduling, and own the Revit Growth Program.
Lead the website and content:
refresh the website and sales deck every 6 months and own our content overall.
Grow our presence on LinkedIn:
weekly posts, social content, and the Revit Growth Newsletter from idea to send-out.
Shape the brand strategy:
choose the focus and key initiatives, and manage projects in Asana.
Build our reputation:
Clutch reviews, case studies, 4–5 one-pagers and 1–2 client interviews per quarter, together with Delivery and Sales.
Bring calling into the mix:
work with our cold calling team lead to test calls as one more pipeline channel, and align messaging, target segments, and KPIs with your campaigns.
Own the numbers:
work with Sales on ICPs and close rate and with Delivery on segments, and present marketing KPIs at our monthly camps.
What you bring
Senior B2B marketing experience in services:
you've worked on brands that sell services, not products, and you know how B2B buyers decide.
Growth you've owned:
you've been responsible for pipeline or revenue numbers and can tell us what moved them.
Brands you're proud of:
you've built or led brands you can show us.
Range with one core expertise:
you're comfortable across website, articles, case studies, SMM, and outbound, and you're especially strong in one of them.
Experience with vendors:
you've worked with agencies or freelancers to cover areas outside your expertise.
Practical use of AI:
you use AI in your work with high standards, not generically.
Taste in design and content:
you can tell good work from average and push it to the right level.
Fluent English (C1/C2):
clear writing and confident communication across teams.
Pace and ownership:
you move fast, notice problems and patterns, come up with ideas, and get long projects across the finish line without being told what to do.
Note:
this role is probably not for you if you prefer to execute someone else's plan, need a lot of coaching, or don't enjoy owning numbers and working with many teams at once.
How the process works:
Application:
a few questions about your experience and a short video about one brand you led or were closely involved in and are proud of
Interview with our
recruiter
Homework:
Nick will share a short video brief; the task focuses on KPIs and numbers
Call with
Nick (Co-Founder/CEO)
to discuss your homework and the case from your video
Final interview with
Michael (Chief Growth Officer at Belkins Group)
and
Anastasiia (Head of People)
At Belkins Group, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you’re most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
As a Senior Product Manager, you’ll own the demand management solutions that keep ordering smooth when delivery capacity is stretched. You’ll work hands-on with Engineering and Data Science to turn real-time fleet saturation signals into product decisions that lift peak-time conversion and reduce cancellations.
ГибридseniorSENIOR PRODUCT MANAGER | RELOCATION TO BERLIN | DELIVERY HERO #relocation to #Berlin #fulltime #itjob #product https://teletype.in/@remoteit/wceRm_bgOUZ; RELOCATION TO BERLIN | DELIVERY HERO Test fast; You can also visit our relocation hub and check out more information about moving to Berlin
Leading efforts of technical tasks to completion independently and as part of a team. Leading efforts to analyze claims data and reviews Federal and State Medicaid law, regulation, and policy.
Data Center Mechanical Commissioning Agent II. executes commissioning of data center critical systems including generators, CRAC, roof top AHUs, humidifier, pre-action and wet sprinkler systems, chillers, cooling towers, chill water pumps, exhaust fans and digital electrical distribution equipment.
Follow up promptly with warm leads who have requested information on our protection plans. Schedule and conduct virtual consultations via video conference to review client needs.
УдалённоjuniorNo cold calling is required; you will only interact with warm leads who have initiated contact to request more information about our programs
The Account Manager is responsible for developing, managing, and optimizing sales of water chemicals in the Central south of United States (Texas, Oklahoma, Arkansas, Louisiana).
Location: Haifa, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European-based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest-growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
Wolt is more than just a food and retail delivery operation – we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimize our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way.
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Every one of our product team members has a say in where we are going and what solutions we implement. We work with passion, but we haven't forgotten how to have fun along the way!
What you’ll be doing
We are looking for a Group Support Service Manager to lead the Courier Support function at our Haifa site. This role will manage Team Leads and be responsible for service quality, operational performance, and the professional development of the teams within the domain.
This is a meaningful leadership role that includes leading multiple teams and managers, working closely with local and global stakeholders, and directly influencing both courier experience and site performance.
Day-to-day in this role you’ll:
Manage, coach, and develop Team Leads within Courier Support.
Own team performance across quality, efficiency, and service metrics, including CSAT, HT, SLA, and productivity.
Build work plans, identify performance gaps, and lead data-driven improvement initiatives.
Implement management routines, performance controls, and feedback practices across managers and teams.
Lead performance improvement processes and employee development, while addressing professional and behavioral gaps when needed.
Oversee day-to-day operations, task prioritization, and resource allocation based on operational needs.
Partner closely with internal stakeholders, including Operations, Quality, Training, Workforce Management, and Global leadership.
Lead projects and change initiatives within Courier Support while maintaining high-quality service and performance.
Foster a professional, engaged, and growth-oriented work environment for managers and agents.
Our humble expectations*
Previous experience managing teams or managers in a service, operations, or fast-paced environment.
Proven ability to lead performance, analyze data, and build effective work plans.
Strong people-management skills, including coaching, giving feedback, developing managers, and leading challenging conversations.
High level of ownership, independence, and ability to lead initiatives end to end.
Strong prioritization and decision-making skills in a dynamic, fast-paced environment.
Excellent interpersonal and stakeholder-management skills.
Fluent Hebrew and English.
Familiarity with Courier Support or Wolt systems is an advantage.
If you are a people-focused leader who can drive change, turn data into action, and deliver results on the ground, we would love to hear from you.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Sliema, Malta
About the Opportunity
This role focuses on strengthening OKX EU's first line of defense by collaborating with internal departments and centralized teams to drive risk management, process improvements, and ensure control performance is robust. The position is key in ensuring the company meets MFSA and ESMA regulatory requirements and to enhance the organizational maturity needed to sustain the business's growth and integrity while embedding non-financial risk management within operational processes.
What You’ll Be Doing
Enhance cross-functional coordination by collaborating with second and third lines of defense (Risk Management, Compliance, and Internal Audit) to ensure alignment on control requirements, while maintaining a focus on first-line responsibilities.
Act as a central point of contact for all first-line defense risk management and control activities, coordinating between internal departments (product, risk, compliance, finance, legal) and centralized teams to ensure effective risk mitigation strategies.
Maintain Company's Risk & Control Self Assessment (RCSA) on an ongoing basis with a focus on critical processes and with designing, validating and testing of local controls as well as the associated reporting
Maintain consistent, timely monitoring of Key Risk Indicators and promptly report KRI anomalies, or deviations to the Second Line Risk Management function
Support periodic reviews of material outsourcing and relevant third-party/ICT arrangements, including required governance documentation and reporting.
Monitor third-party performance, escalating material issues and follow-up actions to relevant governance forums.
Support local product-governance reviews for new product launches, material changes and periodic reviews.
Timely identification and reporting of local incidents and issues, tracking remediation, control enhancements and audit actions, whilst promoting cross-team collaboration and risk awareness through training and communication
Automation and data analytics to improve risk identification, monitoring, and reporting, leveraging automation where appropriate.
Work on any other projects and matters as raised by the local management
What We Look For In You
3+ years of experience in operations, process management, or governance in a regulated environment (e.g., fintech, crypto, SaaS, financial services).
Proven track record of working in scalable, high-growth organizations where operational workflows and processes are evolving rapidly.
Strong ability to manage complex processes and ensure compliance and operational efficiency across cross-functional teams.
Familiarity with governance frameworks, risk management processes, and compliance procedures.
Collaborative mindset with the ability to work closely with multiple internal teams (risk, product, legal, vendor management) to ensure alignment and successful process execution.
Exceptional organizational and communication skills, with the ability to manage multiple tasks, drive improvements, and escalate issues as needed.
Comfortable working in a fast-paced, ever-changing environment, and taking the initiative to drive improvements in governance and controls.
Why OKX?
Opportunity to work with one of the leading global crypto exchanges.
Be part of a dynamic, high-performing operations team that values collaboration and operational excellence.
Play a key role in upholding governance and compliance within a rapidly growing and evolving industry.
If you're passionate about governance, risk management, and operational processes, and have a knack for building strong cross-functional relationships, we want to hear from you!
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