Вакансии

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote About the problem space AI has changed what's possible in go-to-market, support, and business operations. The constraint is no longer "can we build it" — it's "can we deploy it into a real workflow, prove it made things better, and keep it working." Most companies are stuck at the demo stage: a lot of clever prompting, very little that runs reliably on Tuesday morning without someone watching it. This role exists to get us past that, everywhere outside of engineering. Little more about the team: You'll sit on the Data team, which is where this work belongs. Our team already operates at the seam between the business and its systems — we partner daily with RevOps, Customer Success, Sales, and Product, and we own the data infrastructure these workflows depend on. AI-in-the-business is a data problem with a model attached, and you'll have the pipelines, the warehouse, and the domain relationships already in place. What you'll do You are a senior individual contributor. Your job is to take business workflows that are slow, manual, or inconsistent, and make them fast, automated, and measurably better — then do it again, and leave behind enough shared scaffolding that the third one is easier than the first. Ship automated workflows end to end Partner with department leaders to identify the highest-leverage workflows in their orgs, and go deep enough on how the work actually happens to know where a model helps and where it doesn't. Define success before you build: cycle time, quality, cost, risk. Instrument it. Report on it honestly, including when the answer is "this didn't work." Deliver working systems, not prototypes, with evaluation harnesses, human-in-the-loop review where the stakes call for it, and ongoing monitoring. Iterate on adoption the way a product manager would: user research, documentation, and a real plan for getting people to use the thing. Build the shared substrate as you go Establish patterns for model access, orchestration and agents, prompt and tool management, evaluation, logging, and cost control — derived from what real workflows needed, not designed in advance. Build on the Data team's existing infrastructure rather than standing up parallel systems. Co-own shared components with your counterpart in Engineering; identify dependencies early and bring them into partner roadmaps collaboratively. Make the company fluent Create templates, playbooks, and golden paths: prompt patterns, agent patterns, safety checklists, evaluation patterns. Run office hours, demos, and community-of-practice sessions that make adoption feel accessible rather than intimidating. Develop enablement material for distinct audiences — GTM, operations, leadership — from fundamentals through advanced workflows. Help people build judgment about AI: when to use it, when not to, and how to tell whether it worked. Keep it safe and governable Partner with Security, IT, and Legal on access control, data handling, vendor risk, and policy — so that employees have a clear, fast, safe path to experiment. Work with the Data team to apply our data classification standards to AI use cases: what data can be used for retrieval and context, and what audit trails are required when sensitive data flows through LLM pipelines. What you'll bring Deep experience shipping systems into real business workflows — you've owned something end to end, in production, that non-technical people depended on daily. Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, guardrails — plus the pragmatism to keep things shippable. The ability to learn someone else's job well enough to improve it. This role lives or dies on understanding how support, sales, or finance actually work. A track record of leading cross-functional initiatives without formal authority, bringing clarity, momentum, and crisp decision-making. Comfort navigating security, privacy, and compliance tradeoffs in real organizations: data classification, retention, access controls, vendor risk. Strong teaching instincts — you explain complex things simply, write clear docs, and meet people where they are. Demonstrated ability to stay current as the landscape shifts, and to change your mind in public when the evidence does. Nice to have SQL fluency and comfort in a modern data stack (dbt, a cloud warehouse, BI tooling). Experience with workflow automation or enterprise systems: case management, ticketing, CRM, knowledge bases. Familiarity with observability practices for AI systems: monitoring, quality signals, evaluation pipelines, cost and latency analysis. Change management experience across a distributed, multi-function company. Interest in external evangelism — writing, speaking, podcasts, peer groups. Base Salary based on level of experience $310,000 — $360,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Honeycomb6 дн назад

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote About the problem space AI has changed what's possible in go-to-market, support, and business operations. The constraint is no longer "can we build it" — it's "can we deploy it into a real workflow, prove it made things better, and keep it working." Most companies are stuck at the demo stage: a lot of clever prompting, very little that runs reliably on Tuesday morning without someone watching it. This role exists to get us past that, everywhere outside of engineering. Little more about the team: You'll sit on the Data team, which is where this work belongs. Our team already operates at the seam between the business and its systems — we partner daily with RevOps, Customer Success, Sales, and Product, and we own the data infrastructure these workflows depend on. AI-in-the-business is a data problem with a model attached, and you'll have the pipelines, the warehouse, and the domain relationships already in place. What you'll do You are a senior individual contributor. Your job is to take business workflows that are slow, manual, or inconsistent, and make them fast, automated, and measurably better — then do it again, and leave behind enough shared scaffolding that the third one is easier than the first. Ship automated workflows end to end Partner with department leaders to identify the highest-leverage workflows in their orgs, and go deep enough on how the work actually happens to know where a model helps and where it doesn't. Define success before you build: cycle time, quality, cost, risk. Instrument it. Report on it honestly, including when the answer is "this didn't work." Deliver working systems, not prototypes, with evaluation harnesses, human-in-the-loop review where the stakes call for it, and ongoing monitoring. Iterate on adoption the way a product manager would: user research, documentation, and a real plan for getting people to use the thing. Build the shared substrate as you go Establish patterns for model access, orchestration and agents, prompt and tool management, evaluation, logging, and cost control — derived from what real workflows needed, not designed in advance. Build on the Data team's existing infrastructure rather than standing up parallel systems. Co-own shared components with your counterpart in Engineering; identify dependencies early and bring them into partner roadmaps collaboratively. Make the company fluent Create templates, playbooks, and golden paths: prompt patterns, agent patterns, safety checklists, evaluation patterns. Run office hours, demos, and community-of-practice sessions that make adoption feel accessible rather than intimidating. Develop enablement material for distinct audiences — GTM, operations, leadership — from fundamentals through advanced workflows. Help people build judgment about AI: when to use it, when not to, and how to tell whether it worked. Keep it safe and governable Partner with Security, IT, and Legal on access control, data handling, vendor risk, and policy — so that employees have a clear, fast, safe path to experiment. Work with the Data team to apply our data classification standards to AI use cases: what data can be used for retrieval and context, and what audit trails are required when sensitive data flows through LLM pipelines. What you'll bring Deep experience shipping systems into real business workflows — you've owned something end to end, in production, that non-technical people depended on daily. Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, guardrails — plus the pragmatism to keep things shippable. The ability to learn someone else's job well enough to improve it. This role lives or dies on understanding how support, sales, or finance actually work. A track record of leading cross-functional initiatives without formal authority, bringing clarity, momentum, and crisp decision-making. Comfort navigating security, privacy, and compliance tradeoffs in real organizations: data classification, retention, access controls, vendor risk. Strong teaching instincts — you explain complex things simply, write clear docs, and meet people where they are. Demonstrated ability to stay current as the landscape shifts, and to change your mind in public when the evidence does. Nice to have SQL fluency and comfort in a modern data stack (dbt, a cloud warehouse, BI tooling). Experience with workflow automation or enterprise systems: case management, ticketing, CRM, knowledge bases. Familiarity with observability practices for AI systems: monitoring, quality signals, evaluation pipelines, cost and latency analysis. Change management experience across a distributed, multi-function company. Interest in external evangelism — writing, speaking, podcasts, peer groups. Base Salary based on level of experience $225,000 — $265,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Honeycomb6 дн назад

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: Honeycomb is an observability platform that helps engineering teams understand how their software behaves in production. Our Tenant team is behind Honeycomb Private Cloud, a brand new product that allows customers to have their own Honeycomb instance. What you'll do Own delivery of Honeycomb Private Cloud — the infrastructure, tooling, and operational processes that let enterprise customers run Honeycomb inside their own cloud environment. Grow the product — we anticipate significant growth in the next year; help us meet sales goals and build relationships to support it. Work at the customer boundary — partner with Field Engineering, Support, and Sales on PoCs, security reviews, access negotiations, and contract asks, and help the team know when to take feedback and when to help us show the customer what good looks like. Lead across the org — Private Cloud depends on many engineering teams across the org. We maintain a tight drift between SaaS and Private Cloud, and this role will need to be able to understand and prioritize work that touches all parts of our engineering org. Feedback loops for developers. We learn a lot about Honeycomb as a product while building Honeycomb. Ensure that we push Private-Cloud-inspired tooling back into our SaaS infrastructure so each side continues to make the other better. Build the team — grow and develop a small, tenured, senior, very high-context team; remove the single points of failure that come with that; hire and onboard the next engineers to scale the team as the product offering scales. What we're looking for 3+ years as an Engineering manager for a highly technical, senior team. You have a solid track record as an engineer, influencing without authority, and leaving things better than you found them. You've managed or led a team that carried a real production on-call rotation, and you treat operational health as a core requirement. Experience shipping and operating software in environments you don't fully control — on-prem, private cloud, BYOC, or managed single-tenant. You know what version skew, partial telemetry, and customer security constraints do to a roadmap. Enough Kubernetes and AWS fluency to review a design, ask the challenging questions, and be useful in an incident review. You don't need to be the person writing the Terraform. Comfort being customer-facing with enterprise buyers: security questionnaires, access models, procurement, escalations. Ruthless prioritization on a small team with an enormous surface area — you can name what you decided not to do, and why. Hiring and onboarding engineers into a domain with a steep ramp. Comfort with AI tooling, and a point of view on where it helps and where it doesn't. Comfort being an escalation point for engineering emergencies as part of the Foundation leadership team Bonus points Familiarity with observability / OpenTelemetry (Honeycomb's domain). You're still hands-on and enjoy contributing to and reviewing code (welcome, but it won't be your primary role here). Background in Go, Terraform, Kafka, and large-scale data infrastructure. FedRAMP, GovCloud, or regulated-industry compliance experience. A field-adjacent past — solutions architecture, consulting, or deployment engineering. Base Salary based on level of experience $285,000 — $320,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Honeycomb6 дн назад

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Honeycomb is an observability platform that helps engineering teams understand how their software behaves in production. Our Tenant team is behind Honeycomb Private Cloud, a brand new product that allows customers to have their own Honeycomb instance. What you'll do Own delivery of Honeycomb Private Cloud — the infrastructure, tooling, and operational processes that let enterprise customers run Honeycomb inside their own cloud environment. Grow the product — we anticipate significant growth in the next year; help us meet sales goals and build relationships to support it. Work at the customer boundary — partner with Field Engineering, Support, and Sales on PoCs, security reviews, access negotiations, and contract asks, and help the team know when to take feedback and when to help us show the customer what good looks like. Lead across the org — Private Cloud depends on many engineering teams across the org. We maintain a tight drift between SaaS and Private Cloud, and this role will need to be able to understand and prioritize work that touches all parts of our engineering org. Feedback loops for developers. We learn a lot about Honeycomb as a product while building Honeycomb. Ensure that we push Private-Cloud-inspired tooling back into our SaaS infrastructure so each side continues to make the other better. Build the team — grow and develop a small, tenured, senior, very high-context team; remove the single points of failure that come with that; hire and onboard the next engineers to scale the team as the product offering scales. What we're looking for 3+ years as an Engineering manager for a highly technical, senior team. You have a solid track record as an engineer, influencing without authority, and leaving things better than you found them. You've managed or led a team that carried a real production on-call rotation, and you treat operational health as a core requirement. Experience shipping and operating software in environments you don't fully control — on-prem, private cloud, BYOC, or managed single-tenant. You know what version skew, partial telemetry, and customer security constraints do to a roadmap. Enough Kubernetes and AWS fluency to review a design, ask the challenging questions, and be useful in an incident review. You don't need to be the person writing the Terraform. Comfort being customer-facing with enterprise buyers: security questionnaires, access models, procurement, escalations. Ruthless prioritization on a small team with an enormous surface area — you can name what you decided not to do, and why. Hiring and onboarding engineers into a domain with a steep ramp. Comfort with AI tooling, and a point of view on where it helps and where it doesn't. Comfort being an escalation point for engineering emergencies as part of the Foundation leadership team Bonus points Familiarity with observability / OpenTelemetry (Honeycomb's domain). You're still hands-on and enjoy contributing to and reviewing code (welcome, but it won't be your primary role here). Background in Go, Terraform, Kafka, and large-scale data infrastructure. FedRAMP, GovCloud, or regulated-industry compliance experience. A field-adjacent past — solutions architecture, consulting, or deployment engineering. Base Salary based on level of experience $208,260 — $234,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Replit6 дн назад

Support Specialist

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Specialist you are at the forefront of helping those developers create. On a given day, you’ll help our customers navigate billing questions, manage their accounts, and get the most out of Replit. You'll be the voice of our users, bubbling up patterns and feedback to Replit's Product and Engineering teams so we can keep improving. We use tools like Zendesk, Linear, Slack, Stripe, Orb and Replit itself to get the job done. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. IN THIS ROLE YOU WILL… - Work directly with Replit customers via support tickets to solve account, billing, and product issues, while meeting daily ticket volume and resolution time targets - Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit - Directly contribute to and maintain the Support’s Team's Knowledge Base - Own and manage escalated customer interactions that are complex, sensitive, or high-impact, driving resolution across stakeholders. - Help shape and refine support processes as the team and product continue to grow REQUIRED SKILLS AND EXPERIENCE: - 4+ years of customer support experience - Experience with support platforms (Zendesk), payment systems (Stripe, Orb), and ticketing workflows - Excellent communication skills and a proactive approach to asking questions and resolving ambiguity - Ability to work efficiently in fast-paced, high-volume support environments - Strong time management and ticket triage skills - Comfortable working in a metrics-driven environment - Able to work independently while collaborating effectively with cross-functional teams NICE TO HAVE: - Background in B2B SaaS customer success or support - Has used Replit in the last 3 to 6 months. - Experience with AI tools (Claude, ChatGPT, etc.) This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Honeycomb6 дн назад

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: AI is changing how software gets built, shipped, and run. It is increasing the need for sense-making of production software systems. We believe AI will reshape observability itself. Honeycomb created this category, and we want our next engineering leader to help us lead its reinvention. The role You’ll join the executive team as a full partner in setting strategy. Our exec team acts as a first team, working closely together to revise our strategy as the world changes. Right now, it is changing often! You’ll bring a wealth of experience and an imagination of what’s possible, help sharpen our bets, and decide with your peers the most elegant way forward. Then you’ll shape a strong engineering org to deliver on these decisions. What you’ll do Shape the strategy . Form your own view of where the product, technology and market are heading. Bring it to your closest partners: product and the CEO, and to the wider exec team. Some of our bets will need sharpening, and some new ones will need making. Build alignment at the top . We believe our strength as a company depends on the strength of our exec team. We want you to make our exec team better, and for your first team to be the exec team. You’ll work closely with product and the CEO, challenging and being challenged in return, until the team is truly committed to a shared direction. Help the whole org to make sense of fast change . When the ground moves quickly, people need help understanding what is changing and why. Burnout is high in our industry, and we want to keep our people motivated, excited to come to work, and with their full creativity and energy. You’ll explain engineering’s direction clearly and repeatedly, to engineers, managers, the exec team, and the rest of the company. We’re remote-first, so much of this happens in writing and in presentations. Lead a high-performing team into what’s next . We have strong managers, directors, and ICs. You’ll aim that talent at our biggest opportunities and adjust the org’s structure, goals, and ways of working to be continually more effective. You’ll do this without losing what makes the team great. Lead from technical credibility . You can’t lead an AI era shift without a deep understanding of the ergonomics of the landslide of change underway. You might be a fit if You’ve led engineering through large scale changes in direction, not just growth. You’ve shipped software with AI tools yourself within the last 12 months. You have a special talent for collaboration and improving executive teams. You’re as interested in shaping strategy as in executing it. You’ve worked at a larger company, and know what breaks as companies scale. But have a risk tolerance of someone from an early stage startup. You’re comfortable with uncertainty, rapid change, and shaping new bets towards product-market fit. You’ve led distributed teams and communicate well in writing and in person. You care about developer tools and have good taste in them. (Having used Honeycomb is a bonus, not a requirement) You share our values . Worth reading: How we do business at Honeycomb in the AI era , our AI norms and values , and why engineering is all in on AI . If you match some of this but not all of it, please apply anyway. We’d rather talk to a strong candidate who doubts themselves than miss them. What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Honeycomb6 дн назад

Customer Support Manager / Специалист Технической поддержки SaaS

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: AI is changing how software gets built, shipped, and run. It is increasing the need for sense-making of production software systems. We believe AI will reshape observability itself. Honeycomb created this category, and we want our next engineering leader to help us lead its reinvention. The role You’ll join the executive team as a full partner in setting strategy. Our exec team acts as a first team, working closely together to revise our strategy as the world changes. Right now, it is changing often! You’ll bring a wealth of experience and an imagination of what’s possible, help sharpen our bets, and decide with your peers the most elegant way forward. Then you’ll shape a strong engineering org to deliver on these decisions. What you’ll do Shape the strategy . Form your own view of where the product, technology and market are heading. Bring it to your closest partners: product and the CEO, and to the wider exec team. Some of our bets will need sharpening, and some new ones will need making. Build alignment at the top . We believe our strength as a company depends on the strength of our exec team. We want you to make our exec team better, and for your first team to be the exec team. You’ll work closely with product and the CEO, challenging and being challenged in return, until the team is truly committed to a shared direction. Help the whole org to make sense of fast change . When the ground moves quickly, people need help understanding what is changing and why. Burnout is high in our industry, and we want to keep our people motivated, excited to come to work, and with their full creativity and energy. You’ll explain engineering’s direction clearly and repeatedly, to engineers, managers, the exec team, and the rest of the company. We’re remote-first, so much of this happens in writing and in presentations. Lead a high-performing team into what’s next . We have strong managers, directors, and ICs. You’ll aim that talent at our biggest opportunities and adjust the org’s structure, goals, and ways of working to be continually more effective. You’ll do this without losing what makes the team great. Lead from technical credibility . You can’t lead an AI era shift without a deep understanding of the ergonomics of the landslide of change underway. You might be a fit if You’ve led engineering through large scale changes in direction, not just growth. You’ve shipped software with AI tools yourself within the last 12 months. You have a special talent for collaboration and improving executive teams. You’re as interested in shaping strategy as in executing it. You’ve worked at a larger company, and know what breaks as companies scale. But have a risk tolerance of someone from an early stage startup. You’re comfortable with uncertainty, rapid change, and shaping new bets towards product-market fit. You’ve led distributed teams and communicate well in writing and in person. You care about developer tools and have good taste in them. (Having used Honeycomb is a bonus, not a requirement) You share our values . Worth reading: How we do business at Honeycomb in the AI era , our AI norms and values , and why engineering is all in on AI . If you match some of this but not all of it, please apply anyway. We’d rather talk to a strong candidate who doubts themselves than miss them. What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Custom Product Builder inc.7 дн назад

Что нужно делать: общаться с клиентами на английском и русском языках; помогать пользователям работать с продуктом;

УдалённоСтажёрГеография найма не уточнена

800 – 1 120 $

Baseten7 дн назад

Sales Manager - Enterprise (New York)

Location: New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're hiring a Sales Manager to build and lead a team of Enterprise Account Executives. Enterprise at Baseten means the companies with the most to gain from AI and the most complexity in getting there: large digital natives running products at massive scale, and category leaders in software, financial services, and healthcare. They have the data, the distribution, and the budget. Most are still deciding what to build, what to run themselves, and what it should cost. You'll recruit and develop reps, run deals alongside them while the team ramps, and contribute to the playbook for how Baseten wins enterprise. It's a high-influence seat, close to our founders and GTM leadership. RESPONSIBILITIES - Recruit, hire, and ramp a team of Enterprise sellers - Coach reps through long, multi-stakeholder cycles: multithreading across buying committees, navigating security and procurement, and closing seven- and eight-figure deals - Raise the bar on consultative selling. Your reps should be advising customers on AI strategy, not just running a product evaluation - Partner on shaping and executing go-to-market strategy for your territory, including which verticals to attack first - Operate as a player-coach, carrying deals yourself while the team builds - Stay deep enough on the product to guide reps through technical evaluations, POCs, and architecture reviews alongside our forward-deployed engineers - Work with Marketing, Product, Engineering, and Legal to turn enterprise requirements into roadmap and GTM input - Build a culture of accountability, learning, and collaboration REQUIREMENTS - 8+ years of closing experience, with 2+ years managing high-performing teams - Proven success in Enterprise sales, closing complex, multi-stakeholder deals inside large organizations - Experience selling into large digital natives or regulated industries (financial services, healthcare/life sciences, insurance, public sector) - A track record of recruiting strong sellers, ideally on a new or early-stage team - Strong technical acumen, ideally in AI infrastructure, cloud infrastructure, or developer platforms. You're comfortable in the weeds - Willingness to sell as well as manage while the team is small - Based in New York and able to be in office at least 3 days per week (Tuesday to Thursday) BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Sentry7 дн назад

Location: Toronto, Ontario, Canada Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry’s Foundational Storage team builds and supports the stateful storage systems that all our products rely on: object storage, relational databases, key-value stores, and caches. We help Sentry engineers store and access data consistently, durably, securely, and efficiently as our products and traffic grow. We develop storage services like our open-source Objectstore https://github.com/getsentry/objectstore and build libraries and APIs that make existing storage systems easier to use. In our own services, we design storage protocols that keep data consistent across backends, even through concurrent updates and failures. Our abstractions let other engineering teams use storage without worrying about which cluster or instance holds their data. As a Senior Software Engineer on the team, you’ll work on both the systems and the code that makes them easy to use. You’ll tackle questions of data consistency, availability, performance, and cost-efficiency, and work with product teams to turn their needs into practical solutions. The goal is simple: make the right way to store data the easy and obvious way. IN THIS ROLE YOU WILL - Design and operate storage systems used across Sentry, including their configuration and performance tuning. - Create APIs and abstractions that make storage easy for product teams to use, with best practices for correctness, security, and scale built in. - Solve storage challenges at scale, including consistency under concurrent access, sharding and rebalancing, and routing reads and writes across storage backends as workloads grow. - Work with product engineers to choose storage approaches, plan safe migrations, and help teams adopt the tools you build. - Plan and build with other Platform and Infrastructure teams, including analytical storage and streaming, to deliver a complete, fault-tolerant platform for product teams. Align roadmaps and standards, and design for failures and recovery. - Improve storage performance and cost efficiency by making better use of backends and resources, while keeping the platform simple for product teams. - Write code primarily in Rust and Python, with clear user-facing documentation. Develop advanced testing scenarios, such as production-scale chaos tests covering backend and infrastructure outages. - Own latency and availability SLOs for your services, improve monitoring and incident response, and participate in the team’s on-call rotation. YOU’LL LOVE THIS JOB IF YOU - Enjoy digging into the internals of storage systems and understanding how they behave when traffic grows, requests race, or a dependency has a bad day. - Care about a useful, easy-to-use API as much as what happens behind it. - Like working with other engineers to understand their needs and make their day-to-day work easier. - Want to follow your work from design and code through rollout and production for millions of developers. - Want open-source contributions to be at the center of your day job. QUALIFICATIONS - 5+ years of software engineering experience building and operating distributed, stateful systems in production. - Hands-on experience with object storage, relational databases, and caching systems at production scale. Experience with key-value or wide-column stores is a plus. - An understanding of distributed systems fundamentals, including consistency, concurrency, and what happens when requests fail or need to be retried. - Proficiency in a systems language such as Go, C++, Java, or Rust, and comfort working in Python. We primarily use Rust and Python, and welcome engineers who are new to Rust. - Experience running services on Kubernetes in a cloud environment, including observability, SLOs, and incident response. Familiarity with Terraform is a plus. - Good written and spoken English, especially in explaining technical choices and writing documentation. - Nice to have: experience building shared libraries or internal APIs, migrating data between systems, or improving system performance and cost. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $200,000 to $420,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Sentry7 дн назад

Senior Financial Analyst, FP&A

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry’s Foundational Storage team builds and supports the stateful storage systems that all our products rely on: object storage, relational databases, key-value stores, and caches. We help Sentry engineers store and access data consistently, durably, securely, and efficiently as our products and traffic grow. We develop storage services like our open-source Objectstore https://github.com/getsentry/objectstore and build libraries and APIs that make existing storage systems easier to use. In our own services, we design storage protocols that keep data consistent across backends, even through concurrent updates and failures. Our abstractions let other engineering teams use storage without worrying about which cluster or instance holds their data. As a Senior Software Engineer on the team, you’ll work on both the systems and the code that makes them easy to use. You’ll tackle questions of data consistency, availability, performance, and cost-efficiency, and work with product teams to turn their needs into practical solutions. The goal is simple: make the right way to store data the easy and obvious way. IN THIS ROLE YOU WILL - Design and operate storage systems used across Sentry, including their configuration and performance tuning. - Create APIs and abstractions that make storage easy for product teams to use, with best practices for correctness, security, and scale built in. - Solve storage challenges at scale, including consistency under concurrent access, sharding and rebalancing, and routing reads and writes across storage backends as workloads grow. - Work with product engineers to choose storage approaches, plan safe migrations, and help teams adopt the tools you build. - Plan and build with other Platform and Infrastructure teams, including analytical storage and streaming, to deliver a complete, fault-tolerant platform for product teams. Align roadmaps and standards, and design for failures and recovery. - Improve storage performance and cost efficiency by making better use of backends and resources, while keeping the platform simple for product teams. - Write code primarily in Rust and Python, with clear user-facing documentation. Develop advanced testing scenarios, such as production-scale chaos tests covering backend and infrastructure outages. - Own latency and availability SLOs for your services, improve monitoring and incident response, and participate in the team’s on-call rotation. YOU’LL LOVE THIS JOB IF YOU - Enjoy digging into the internals of storage systems and understanding how they behave when traffic grows, requests race, or a dependency has a bad day. - Care about a useful, easy-to-use API as much as what happens behind it. - Like working with other engineers to understand their needs and make their day-to-day work easier. - Want to follow your work from design and code through rollout and production for millions of developers. - Want open-source contributions to be at the center of your day job. QUALIFICATIONS - 5+ years of software engineering experience building and operating distributed, stateful systems in production. - Hands-on experience with object storage, relational databases, and caching systems at production scale. Experience with key-value or wide-column stores is a plus. - An understanding of distributed systems fundamentals, including consistency, concurrency, and what happens when requests fail or need to be retried. - Proficiency in a systems language such as Go, C++, Java, or Rust, and comfort working in Python. We primarily use Rust and Python, and welcome engineers who are new to Rust. - Experience running services on Kubernetes in a cloud environment, including observability, SLOs, and incident response. Familiarity with Terraform is a plus. - Good written and spoken English, especially in explaining technical choices and writing documentation. - Nice to have: experience building shared libraries or internal APIs, migrating data between systems, or improving system performance and cost. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $190,000 to $400,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Teleport7 дн назад

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. ABOUT THE ROLE We are adding a Senior Financial Analyst to the Strategic Finance team to expand our FP&A capacity and give us deeper coverage across the business. You will own corporate FP&A and the consolidated three-statement view, partner directly with Customer Success and G&A leaders, and provide a perspective on go-to-market (GTM) planning. You will also help us stress-test the assumptions behind our plans and key metrics. WHAT YOU WILL DO - Corporate FP&A: Own the three-statement financial consolidation (P&L, balance sheet, cash flow), including forecasting, budgeting, and variance analysis. Sync the long-range plan with the detailed financial operating plan and monthly actuals load. - Monthly close: Participate in and review the monthly close, working with Accounting to make sure the numbers tie out and the story behind them is clear. - Business partnering: Serve as the finance partner to Customer Success and to G&A functions (HR, Recruiting, Finance, Legal, IT, Biz Ops), supporting budget owners with planning, headcount, spend tracking, and decision support. - Board and investor reporting: Build and maintain board decks, investor updates, and other leadership deliverables. - Equity plan forecasting: Forecast equity plan usage and dilution, and support related analysis. - Corporate valuation support: Support valuation work, including model inputs and analysis. - Team coverage: Provide backup and redundancy across the team's workstreams so that no process depends on a single person. - Tools and process improvement: Help implement and optimize FP&A and AI tools, and look for ways to automate and improve how the team works. - Executive partnership: Work directly with senior leadership and budget owners as a trusted, independent finance voice. WHAT YOU WILL BRING - 8+ years of progressive finance experience, most recently with 5+ years in FP&A and 2+ years owning P&L forecasting and executive reporting at a growth-stage SaaS company. - 3-statement financial planning, including integrated P&L, balance sheet, and cash flow forecasting. - SaaS GTM motion, including how pipeline, bookings, and IARR/ARR connect. - Pricing and margin analysis, such as modeling how pricing and packaging changes affect bookings, gross margin, and unit economics. - Lead-to-cash process, including how billing, collections, and revenue recognition flow into ARR, deferred revenue, and cash forecasts. - CFA charterholder, investment banking, venture capital, private equity, or Big 4 audit experience is a plus but not required. TECHNICAL SKILLS - Deep working knowledge of standard SaaS metrics (CAC payback, burn multiple, magic number, Rule of 40, net and gross retention), including how to calculate them, what drives them, and how plan assumptions move them. - Advanced financial modeling skills, ideally in Google Sheets as well as Excel. You design driver-based models from scratch, with assumptions you can trace and defend, rather than only updating existing ones. - Hands-on experience pulling and reconciling data across systems (ERP, CRM, planning tools), and a track record of using or testing AI tools to speed up finance work. HOW YOU WORK - You possess a strong sense of intellectual curiosity and professional ethics. - Demonstrated self-initiative: you spot problems and fix them without being asked. - You operate independently, with a continuous improvement mindset. - You communicate clearly with non-finance partners and senior leaders. - You fit Teleport's culture and behaviors, and you do well in a fast-moving startup environment. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Kyro AI7 дн назад

Sales Development Representative (SDR)

WHAT YOU'LL DO. - Prospect outbound: research target utilities and contractors, build account lists, and reach decision-makers by phone, email, and LinkedIn.

УдалённоmiddleГеография найма не уточнена

Зарплата не указана

Render7 дн назад

Senior Product Designer - Growth

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render’s mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works. We’re evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. This role sits at the heart of that shift: how a developer discovers Render, achieves their first success, and becomes a paying customer whose bill makes sense to them. That journey spans onboarding and activation, billing, payments, and pricing — the moments where trust is won or lost and where good design directly moves the business. Because the journey crosses the whole product, you won’t be siloed on a single team; you’ll work across the groups that own these surfaces — product, billing, and more — following the work wherever it leads. This is a craft-focused IC role built for speed, scale, and variety. You won’t polish one screen for a month; you’ll ship a lot, learn fast, and raise the bar across a wide surface. The craft bar is high — this is still Render, where details matter — but here it’s expressed through velocity: designs that ship, get measured, and compound. You’ll move between a pricing page, an upgrade flow, an onboarding step, and a billing surface in the same week, and hold all of them to the same standard. What makes this work hard and interesting: these surfaces are deceptively high-stakes. A confusing bill erodes trust as fast as a failed deploy. A pricing page that misleads costs real money and goodwill. Payments and billing are where correctness, clarity, and edge-case rigor matter as much as polish — and where “the unglamorous flow” is the product. You’ll join a design team that takes its craft seriously, with weekly critiques and deep cross-functional collaboration. You’ll thrive here if you love fast, measurable work, hold a high bar under velocity, and want your design decisions grounded in what real users do — not just what looks good in Figma or an AI prototype. YOU WILL: Design the journey from first touch to paying customer as one connected system. Onboarding, activation, upgrade, and billing aren’t separate surfaces; they’re one path a developer walks. You’ll design them to feel coherent, so the moment someone decides to pay is the natural next step, not a cliff. Own billing, payments, and pricing as craft surfaces. Plans, usage, invoices, upgrade and downgrade flows, payment methods, dunning, and the pricing page itself. This is where clarity and correctness are the whole game — a developer should always understand what they’re paying for and why, and never be surprised. You’ll bring real rigor to the edge cases (failed charges, proration, usage spikes) that make or break trust. Design a first-run and activation experience worth recommending. The path from signup to first successful deploy — and from first deploy to habit — is where growth starts. You’ll design it so that a developer’s first ten minutes make them want to tell someone, and so the steps that drive activation are clear, fast, and friendly. Run on validation and experimentation together. You’ll put work in front of real users — testing, interviews, quick validation — and ship experiments to learn what actually moves activation, conversion, and retention. You’re fluent in both: you know when a question needs a user session and when it needs an A/B test, and you treat shipped data as how design decisions get earned, not decoration. Move fast across a wide surface. This role trades depth-on-one-thing for range: you’ll prioritize ruthlessly, ship in small confident increments, and know which details matter now and which can wait. Speed is a feature here. Partner across the company. Growth design lives at the intersection of product, engineering, data, marketing, and finance. You’ll communicate clearly and often, align fast-moving stakeholders, and make the case for the user inside business conversations about pricing and revenue. Contribute to where Growth goes next. Alongside the shipping work, you’ll bring a point of view and concept explorations to the team’s design-led discovery track, through our weekly critique cadence. WE’RE LOOKING FOR: 5+ years of relevant experience, including real work designing for developers or technical users. You’ve designed products for software engineers, not just adjacent to them — in developer tools, cloud infrastructure, APIs, or another technical product — ideally paired with growth, billing, or payments depth. We care more about your impact than your title, but designing for a technical audience isn’t optional here. Exceptional taste and craft at speed. You have an eye for detail that borders on obsessive, and you can bring it to work that ships fast. You know how to hold a high bar without over-polishing, and you’ve shipped work that other practitioners admire. Fluency in both validation and experimentation. You’re comfortable running user testing and interviews and designing and reading experiments. You know which question each one answers, and you let real user behavior — not just instinct — shape your work. Rigor with complex, high-stakes flows. Billing, payments, and pricing reward people who sweat the edge cases. You design for the failed charge, the plan change mid-cycle, the confusing invoice — not just the happy path. You believe a clear bill is as much a design artifact as a beautiful dashboard. Strong information architecture. You can take a tangle of plans, usage, and states and make it feel like one obvious thing. You design the whole journey, not a screen at a time. Your portfolio shows a user journey that’s coherent from first touch through activation to paying — not a set of polished screens that don’t add up. Fluent in how developers think and get billed. You design for a technical user’s real mental model — services, deploys, and how developers actually work. Bonus if you understand usage-based, resource-metered billing for developer tools: compute plans, CPU/memory instance types (e.g., 1c-2g), usage metering, and how pricing maps to the underlying infrastructure. You don’t need to have built a cloud platform, but you’re curious enough to get into the weeds. Strong product judgment under fast launch velocity. You frame problems well, prioritize ruthlessly, and know which details matter and which can wait. Clear, direct communication and a genuinely collaborative way of working with product, engineering, data, and finance partners — including sharing a problem space with another designer without needing hard fences between you. NICE-TO-HAVES: - Experience designing billing, payments, subscriptions, checkout, or pricing surfaces where correctness and clarity are high-stakes. - A track record of growth wins you can point to: activation, conversion, or retention you measurably moved. - Comfort with experimentation, tooling, and reading data yourself, rather than waiting on a handoff. - Design-engineering literacy: comfort near code, motion, or prototyping, and curiosity about AI-assisted design. - Writing, talks, or side projects that demonstrate your craft and point of view. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

2 044 вакансий по запросу «Success»Сначала свежие

Gong.io6 дн назад

Sr. Manager, Enterprise Revenue Architect

Team Leadership & Coaching: Recruit, develop, and lead a high-performing team of Revenue Architects. Provide consistent coaching on account strategy, executive presence, and value realization.

seniorГеография найма не уточнена

181 000 – 239 000 $

Airtable6 дн назад

Account Executive, Corporate

УдалённоГеография найма не уточнена

182 800 – 238 100 $

Grafana Labs6 дн назад

Enterprise Account Executive, Growth | Remote | Sweden

Sweden (Remote)

Зарплата не указана

Figma6 дн назад

Director, Product Communications

Honeycomb6 дн назад

Honeycomb6 дн назад

Honeycomb6 дн назад

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: Honeycomb is an observability platform that helps engineering teams understand how their software behaves in production. Our Tenant team is behind Honeycomb Private Cloud, a brand new product that allows customers to have their own Honeycomb instance. What you'll do Own delivery of Honeycomb Private Cloud — the infrastructure, tooling, and operational processes that let enterprise customers run Honeycomb inside their own cloud environment. Grow the product — we anticipate significant growth in the next year; help us meet sales goals and build relationships to support it. Work at the customer boundary — partner with Field Engineering, Support, and Sales on PoCs, security reviews, access negotiations, and contract asks, and help the team know when to take feedback and when to help us show the customer what good looks like. Lead across the org — Private Cloud depends on many engineering teams across the org. We maintain a tight drift between SaaS and Private Cloud, and this role will need to be able to understand and prioritize work that touches all parts of our engineering org. Feedback loops for developers. We learn a lot about Honeycomb as a product while building Honeycomb. Ensure that we push Private-Cloud-inspired tooling back into our SaaS infrastructure so each side continues to make the other better. Build the team — grow and develop a small, tenured, senior, very high-context team; remove the single points of failure that come with that; hire and onboard the next engineers to scale the team as the product offering scales. What we're looking for 3+ years as an Engineering manager for a highly technical, senior team. You have a solid track record as an engineer, influencing without authority, and leaving things better than you found them. You've managed or led a team that carried a real production on-call rotation, and you treat operational health as a core requirement. Experience shipping and operating software in environments you don't fully control — on-prem, private cloud, BYOC, or managed single-tenant. You know what version skew, partial telemetry, and customer security constraints do to a roadmap. Enough Kubernetes and AWS fluency to review a design, ask the challenging questions, and be useful in an incident review. You don't need to be the person writing the Terraform. Comfort being customer-facing with enterprise buyers: security questionnaires, access models, procurement, escalations. Ruthless prioritization on a small team with an enormous surface area — you can name what you decided not to do, and why. Hiring and onboarding engineers into a domain with a steep ramp. Comfort with AI tooling, and a point of view on where it helps and where it doesn't. Comfort being an escalation point for engineering emergencies as part of the Foundation leadership team Bonus points Familiarity with observability / OpenTelemetry (Honeycomb's domain). You're still hands-on and enjoy contributing to and reviewing code (welcome, but it won't be your primary role here). Background in Go, Terraform, Kafka, and large-scale data infrastructure. FedRAMP, GovCloud, or regulated-industry compliance experience. A field-adjacent past — solutions architecture, consulting, or deployment engineering. Base Salary based on level of experience $285,000 — $320,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Honeycomb6 дн назад

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Honeycomb is an observability platform that helps engineering teams understand how their software behaves in production. Our Tenant team is behind Honeycomb Private Cloud, a brand new product that allows customers to have their own Honeycomb instance. What you'll do Own delivery of Honeycomb Private Cloud — the infrastructure, tooling, and operational processes that let enterprise customers run Honeycomb inside their own cloud environment. Grow the product — we anticipate significant growth in the next year; help us meet sales goals and build relationships to support it. Work at the customer boundary — partner with Field Engineering, Support, and Sales on PoCs, security reviews, access negotiations, and contract asks, and help the team know when to take feedback and when to help us show the customer what good looks like. Lead across the org — Private Cloud depends on many engineering teams across the org. We maintain a tight drift between SaaS and Private Cloud, and this role will need to be able to understand and prioritize work that touches all parts of our engineering org. Feedback loops for developers. We learn a lot about Honeycomb as a product while building Honeycomb. Ensure that we push Private-Cloud-inspired tooling back into our SaaS infrastructure so each side continues to make the other better. Build the team — grow and develop a small, tenured, senior, very high-context team; remove the single points of failure that come with that; hire and onboard the next engineers to scale the team as the product offering scales. What we're looking for 3+ years as an Engineering manager for a highly technical, senior team. You have a solid track record as an engineer, influencing without authority, and leaving things better than you found them. You've managed or led a team that carried a real production on-call rotation, and you treat operational health as a core requirement. Experience shipping and operating software in environments you don't fully control — on-prem, private cloud, BYOC, or managed single-tenant. You know what version skew, partial telemetry, and customer security constraints do to a roadmap. Enough Kubernetes and AWS fluency to review a design, ask the challenging questions, and be useful in an incident review. You don't need to be the person writing the Terraform. Comfort being customer-facing with enterprise buyers: security questionnaires, access models, procurement, escalations. Ruthless prioritization on a small team with an enormous surface area — you can name what you decided not to do, and why. Hiring and onboarding engineers into a domain with a steep ramp. Comfort with AI tooling, and a point of view on where it helps and where it doesn't. Comfort being an escalation point for engineering emergencies as part of the Foundation leadership team Bonus points Familiarity with observability / OpenTelemetry (Honeycomb's domain). You're still hands-on and enjoy contributing to and reviewing code (welcome, but it won't be your primary role here). Background in Go, Terraform, Kafka, and large-scale data infrastructure. FedRAMP, GovCloud, or regulated-industry compliance experience. A field-adjacent past — solutions architecture, consulting, or deployment engineering. Base Salary based on level of experience $208,260 — $234,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Replit6 дн назад

Support Specialist

Honeycomb6 дн назад

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: AI is changing how software gets built, shipped, and run. It is increasing the need for sense-making of production software systems. We believe AI will reshape observability itself. Honeycomb created this category, and we want our next engineering leader to help us lead its reinvention. The role You’ll join the executive team as a full partner in setting strategy. Our exec team acts as a first team, working closely together to revise our strategy as the world changes. Right now, it is changing often! You’ll bring a wealth of experience and an imagination of what’s possible, help sharpen our bets, and decide with your peers the most elegant way forward. Then you’ll shape a strong engineering org to deliver on these decisions. What you’ll do Shape the strategy . Form your own view of where the product, technology and market are heading. Bring it to your closest partners: product and the CEO, and to the wider exec team. Some of our bets will need sharpening, and some new ones will need making. Build alignment at the top . We believe our strength as a company depends on the strength of our exec team. We want you to make our exec team better, and for your first team to be the exec team. You’ll work closely with product and the CEO, challenging and being challenged in return, until the team is truly committed to a shared direction. Help the whole org to make sense of fast change . When the ground moves quickly, people need help understanding what is changing and why. Burnout is high in our industry, and we want to keep our people motivated, excited to come to work, and with their full creativity and energy. You’ll explain engineering’s direction clearly and repeatedly, to engineers, managers, the exec team, and the rest of the company. We’re remote-first, so much of this happens in writing and in presentations. Lead a high-performing team into what’s next . We have strong managers, directors, and ICs. You’ll aim that talent at our biggest opportunities and adjust the org’s structure, goals, and ways of working to be continually more effective. You’ll do this without losing what makes the team great. Lead from technical credibility . You can’t lead an AI era shift without a deep understanding of the ergonomics of the landslide of change underway. You might be a fit if You’ve led engineering through large scale changes in direction, not just growth. You’ve shipped software with AI tools yourself within the last 12 months. You have a special talent for collaboration and improving executive teams. You’re as interested in shaping strategy as in executing it. You’ve worked at a larger company, and know what breaks as companies scale. But have a risk tolerance of someone from an early stage startup. You’re comfortable with uncertainty, rapid change, and shaping new bets towards product-market fit. You’ve led distributed teams and communicate well in writing and in person. You care about developer tools and have good taste in them. (Having used Honeycomb is a bonus, not a requirement) You share our values . Worth reading: How we do business at Honeycomb in the AI era , our AI norms and values , and why engineering is all in on AI . If you match some of this but not all of it, please apply anyway. We’d rather talk to a strong candidate who doubts themselves than miss them. What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Honeycomb6 дн назад

Customer Support Manager / Специалист Технической поддержки SaaS

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: AI is changing how software gets built, shipped, and run. It is increasing the need for sense-making of production software systems. We believe AI will reshape observability itself. Honeycomb created this category, and we want our next engineering leader to help us lead its reinvention. The role You’ll join the executive team as a full partner in setting strategy. Our exec team acts as a first team, working closely together to revise our strategy as the world changes. Right now, it is changing often! You’ll bring a wealth of experience and an imagination of what’s possible, help sharpen our bets, and decide with your peers the most elegant way forward. Then you’ll shape a strong engineering org to deliver on these decisions. What you’ll do Shape the strategy . Form your own view of where the product, technology and market are heading. Bring it to your closest partners: product and the CEO, and to the wider exec team. Some of our bets will need sharpening, and some new ones will need making. Build alignment at the top . We believe our strength as a company depends on the strength of our exec team. We want you to make our exec team better, and for your first team to be the exec team. You’ll work closely with product and the CEO, challenging and being challenged in return, until the team is truly committed to a shared direction. Help the whole org to make sense of fast change . When the ground moves quickly, people need help understanding what is changing and why. Burnout is high in our industry, and we want to keep our people motivated, excited to come to work, and with their full creativity and energy. You’ll explain engineering’s direction clearly and repeatedly, to engineers, managers, the exec team, and the rest of the company. We’re remote-first, so much of this happens in writing and in presentations. Lead a high-performing team into what’s next . We have strong managers, directors, and ICs. You’ll aim that talent at our biggest opportunities and adjust the org’s structure, goals, and ways of working to be continually more effective. You’ll do this without losing what makes the team great. Lead from technical credibility . You can’t lead an AI era shift without a deep understanding of the ergonomics of the landslide of change underway. You might be a fit if You’ve led engineering through large scale changes in direction, not just growth. You’ve shipped software with AI tools yourself within the last 12 months. You have a special talent for collaboration and improving executive teams. You’re as interested in shaping strategy as in executing it. You’ve worked at a larger company, and know what breaks as companies scale. But have a risk tolerance of someone from an early stage startup. You’re comfortable with uncertainty, rapid change, and shaping new bets towards product-market fit. You’ve led distributed teams and communicate well in writing and in person. You care about developer tools and have good taste in them. (Having used Honeycomb is a bonus, not a requirement) You share our values . Worth reading: How we do business at Honeycomb in the AI era , our AI norms and values , and why engineering is all in on AI . If you match some of this but not all of it, please apply anyway. We’d rather talk to a strong candidate who doubts themselves than miss them. What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Custom Product Builder inc.7 дн назад

УдалённоСтажёрГеография найма не уточнена

800 – 1 120 $

Baseten7 дн назад

Sales Manager - Enterprise (New York)

Sentry7 дн назад

Sentry7 дн назад