Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time.
This is a full time role that can be held from our New York City hub or San Francisco hub. Our team is targeting a late January to February 2027 start date.
What you'll do at Figma:
Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
Manage inbound billing requests (such as processing renewals and changing payment term/method)
Close targeted outbound account renewals
Qualify and handle inbound sales requests
Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products
We’d love to hear from you if you have:
Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
Strong technical aptitude with ability to learn new products, processes, and policies as we go
Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
Exposure to or interest in product development and web-based collaborative tools
While it’s not required, it’s an added plus if you also have:
B2B SaaS experience
Customer-facing Sales/Support experience
Multilingual (Spanish or Portuguese)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Hourly Base Pay Range:
$26.96
—
$26.96 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Genova, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Business Development Manager
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
Business Development Manager
to join our
Genova
team. In this role, you’ll help us build new relationships with Genova 's most premium and regarded restaurants and stores, acting as a founding member of our regional growth efforts.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the
Regional Sales
team, reporting to the Sales Lead. You will be a critical driver of our expansion in Italy, focusing on high-end partnerships and providing a world-class onboarding experience for new merchants.
Here’s what your day-to-day might look like:
Strategic Prospecting:
Map, prospect, pitch, and close new restaurants across Genova, acting as an area expert who knows the local food scene and upcoming trends inside out.
Consultative Selling:
Communicate with restaurant owners through physical visits, calls, and social media to demonstrate the value of Deliveroo’s technology and help them overcome any barriers to joining.
Onboarding Support:
Guide partners through the joining process, ensuring they have the best possible experience as they transition onto the platform.
Relationship Building:
Attend restaurant and food meet-ups to stay connected with the local culinary community and identify new opportunities.
Market Expertise:
Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Sales Experience:
Significant experience in targeting new business with a "hunter" mindset and a drive to close deals.
Negotiation Skills:
A proven ability to navigate commercial discussions and structure successful partnerships.
Strong Communication:
Confidence dealing with premium partners face-to-face, over the phone, and via email.
Tenacity:
A resilient and motivated approach to working in a fast-moving, entrepreneurial environment.
Industry Knowledge:
A strong understanding of the restaurant industry is a significant plus.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 4
The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€35.200
—
€44.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Lead the creative vision and execution across Paid Social channels, ensuring design excellence, platform relevance, and brand consistency across all creative assets. Stay informed on performance and testing results, applying learnings to generate creative hypotheses, inform future assets, and proactively develop new creative tests.
Lead art direction for organic social content, ensuring cultural relevance, platform fluency, and brand consistency across every asset. Partner directly with Social leadership to concept and execute work, taking ideas from concept through final execution.
The Client Success Manager will be the main point of contact for employer accounts introduced through Maven’s channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness.
Location: Giza, Egypt
Pixelogic Media is seeking a detail-oriented and technically skilled Audio Engineer to join our team. The ideal candidate will be responsible for preparing, processing, and delivering high-quality audio assets while ensuring compliance with client specifications and technical standards. This role requires strong technical expertise, excellent communication skills, and the ability to manage workflows efficiently in a fast-paced media environment.
Key Responsibilities
Perform technical quality checks on Pro Tools sessions and audio assets.
Prepare media assets and verify audio quality, integrity, and readiness for production.
Create and package client deliverables according to project specifications and deadlines.
Monitor and maintain workflow processes to ensure efficient project execution.
Identify, troubleshoot, and resolve technical audio issues.
Ensure all deliverables meet Pixelogic and client quality standards.
Collaborate effectively with internal teams, project managers, and other stakeholders.
Maintain accurate project documentation and status updates.
Follow established operational procedures while contributing to process improvements.
Requirements
Bachelor’s degree in Audio Engineering, Sound Design, Media Production, or a related field is preferred.
Experience working with
Pro Tools
and professional audio workflows.
Strong understanding of audio formats, file management, and media preparation processes.
High level of English proficiency (written and spoken).
Exceptional attention to detail and commitment to quality.
Excellent communication and interpersonal skills.
Strong organizational and workflow management abilities.
Why should you join us?
At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.
Location: Mexico
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location.
About the Client
Our client is a modern packaged food and functional wellness brand built around the belief that great food should support both wellness and enjoyment. The company is committed to creating products with thoughtful ingredients and a strong attention to detail, while bringing a sense of wonder and adventure to the everyday food experience.
Its mission is to help customers thrive in the present by providing wellness, great taste, and inspiration. Our client flagship products are soft, dessert-inspired protein bars made with grass-fed bovine collagen peptides, combining functional nutrition with indulgent flavors.
About the Role
We’re looking for a technically strong, hands-on E-commerce Operations Manager to oversee the day-to-day operations of a growing direct-to-consumer (DTC) business.
In this role, you’ll coordinate internal team members and external agencies across paid acquisition, retention marketing, and website operations, ensuring that projects are executed correctly, systems are working as expected, and nothing falls through the cracks.
This is not a traditional project management or high-level strategy role. We need someone who understands how e-commerce platforms and marketing channels work in practice, can confidently navigate tools like Shopify, Meta Ads Manager, and Klaviyo, and knows how to identify and troubleshoot issues when something goes wrong.
You won't necessarily be responsible for executing every marketing initiative yourself, but you'll need enough hands-on experience to evaluate the quality of execution, understand performance data, hold partners accountable, and occasionally step in to resolve operational issues.
You'll work directly with the business owner in a fast-moving environment where priorities can change quickly. This is an opportunity for someone who enjoys taking ownership, solving problems, and keeping a growing e-commerce operation running smoothly.
Responsibilities
Coordinate internal team members and external agencies across paid acquisition, retention marketing, and website management, ensuring priorities are clear and deliverables are completed on time.
Monitor Meta and Google Ads execution, review campaign activity and performance data, and ensure agencies are implementing campaigns correctly.
Oversee email and SMS marketing operations through platforms such as Klaviyo, checking campaign schedules, flows, launches, and performance.
Regularly review the Shopify storefront to identify issues, verify updates, and ensure website changes and initiatives are implemented correctly.
Investigate problems such as missed email sends, campaign setup errors, platform access issues, or website operational issues, resolving them directly when appropriate or coordinating with the responsible team.
Gather and interpret data across acquisition, retention, and website operations to provide visibility into performance, identify issues, and support informed business decisions.
Follow up on deliverables, identify execution gaps, communicate expectations, and ensure outstanding tasks are resolved rather than simply reported.
Keep initiatives moving across multiple channels, coordinate dependencies, and ensure stakeholders have clear visibility into progress and priorities.
Identify operational inefficiencies, recurring issues, and opportunities to improve processes, execution quality, and overall e-commerce performance.
Requirements
3+ years of relevant experience in e-commerce operations, DTC marketing, e-commerce project management, or a similar hands-on role.
Experience working with a direct-to-consumer (DTC) or e-commerce brand, or at an agency supporting e-commerce businesses.
Practical familiarity with Shopify, including navigating the platform, reviewing storefront changes, and troubleshooting basic operational issues.
Experience with Meta Ads Manager and a working understanding of paid acquisition campaign setup, execution, and performance monitoring.
Familiarity with Klaviyo or similar email and SMS marketing platforms, including campaign scheduling, launches, and basic troubleshooting.
Exposure to Google Ads and an understanding of how paid acquisition fits into the broader e-commerce operation.
Strong analytical skills, with the ability to navigate dashboards, interpret performance data, identify inconsistencies, and communicate findings clearly.
Proven project and stakeholder management skills, including coordinating agencies, following up on deliverables, and ensuring accountability across teams.
A hands-on, solutions-oriented mindset. You're comfortable getting into the details, investigating problems, and taking action rather than simply escalating issues.
Strong organizational skills and the ability to manage shifting priorities in a fast-paced environment.
Excellent written and verbal English communication skills, with the confidence to communicate directly with U.S.-based leadership and external partners.
Comfortable with occasional urgent requests outside standard working hours when business-critical issues arise. These situations are not constant, but flexibility and responsiveness are important.
Location: Americas; APAC; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
As Senior Product Manager, User Acquisition, you'll explore an important extension of how RevenueCat helps developers grow: helping them not just monetize the users they have, but acquire more of the right users in the first place.
RevenueCat already has several footholds in user acquisition, including our Apple Ads integration and integrations across the attribution and MMP ecosystem. But we're still early in defining what a broader RevenueCat user acquisition product should become. You'll be the first dedicated product hire focused on this space, reporting directly to our product lead for Ads, with significant latitude to shape both the strategy and the products we build.
This is a genuine zero-to-one role. You won't inherit a predetermined roadmap. Your job will be to deeply understand how app developers acquire users today, identify where RevenueCat has an opportunity to solve problems meaningfully better, and turn those insights into products we can test, ship, and scale.
You'll bring real expertise in mobile performance marketing and user acquisition to that process. The opportunity could eventually span attribution and measurement, products built on top of existing acquisition channels, new ways to optimize spend using downstream monetization data, partnerships, advertising infrastructure, or things we haven't considered yet. We have hypotheses, but we're hiring you in part because we want your perspective on which ones are worth pursuing.
RevenueCat has some unusual advantages to build from: relationships with a large ecosystem of app developers, deep visibility into subscription and monetization outcomes, infrastructure already embedded in apps, and a growing advertising business. The challenge is figuring out how those assets can translate into something uniquely valuable for developers trying to grow.
ABOUT YOU:
- You have 5+ years of experience owning meaningful product or growth decisions end-to-end. Your title may have been Product Manager, founder, growth leader, or something else — what's important is that you've been accountable for deciding what to build and whether it worked.
- You have deep, hands-on experience with mobile user acquisition—either directly managing and optimizing acquisition for mobile apps, or building products and infrastructure used by mobile acquisition teams. You understand how app developers actually acquire users, measure performance, and make decisions about where to spend their next dollar.
- You understand the modern mobile acquisition stack, including MMPs and attribution, Apple Ads, Meta and Google advertising products, conversion APIs, and related measurement infrastructure.
- You can reason clearly about attribution, performance-marketing economics, and privacy. You understand concepts such as CAC, LTV, ROAS, optimization signals, ATT, SKAdNetwork/AdAttributionKit, consent management, and how downstream behavior should influence acquisition decisions.
- You thrive in zero-to-one environments. You can take a large, ambiguous opportunity, identify the most important unanswered questions, narrow it into product bets, and find pragmatic ways to test those bets before making large investments.
- You are sufficiently technical to work closely with engineering on integrations, APIs, SDKs, data flows, identity, attribution, and other technical product decisions.
- You communicate clearly across different audiences and media, particularly in writing.
IN THE FIRST MONTH, YOU'LL:
- Spend significant time with developers understanding how they acquire users today, how they evaluate acquisition performance, and where the process is painful, expensive, fragmented, or opaque.
- Build a deep understanding of RevenueCat's existing acquisition-related products, integrations, data, customer research, and technical capabilities.
- Build strong working relationships with engineering, design, data, go-to-market, and other product teams whose work intersects with user acquisition.
- Develop a clear picture of the acquisition ecosystem, the problems RevenueCat is particularly well positioned to solve, and the biggest assumptions we still need to test.
- Begin forming your own point of view on where RevenueCat could create differentiated value in user acquisition.
WITHIN THE FIRST 3 MONTHS, YOU'LL:
- Have narrowed the broad user acquisition opportunity into a small number of concrete product hypotheses, grounded in customer research, market understanding, and RevenueCat's unique advantages.
- Have a clear recommendation for where we should focus first — and why.
- Begin validating that direction through prototypes, design partners, technical exploration, lightweight product experiments, or an initial shippable bet.
- Establish a learning agenda that makes the biggest risks and unanswered questions explicit, and gives us a fast path to increasing or decreasing our conviction.
- Align senior stakeholders around what we're testing, what we're not pursuing yet, and what evidence would cause us to change direction.
WITHIN THE FIRST 6 MONTHS, YOU'LL:
- Have shipped our first substantive user acquisition product bet, or generated enough evidence to decisively change or stop it before making a larger investment.
- Have real evidence from the market about where RevenueCat can — and cannot — create differentiated value.
- Be independently driving product discovery, prioritization, and execution for the user acquisition area.
- Have developed an evidence-backed point of view on the most promising opportunities in the space and what capabilities RevenueCat would need to pursue them.
- Have turned a broad strategic opportunity into an increasingly focused product direction.
WITHIN THE FIRST 12 MONTHS, YOU'LL:
- Have established a clear strategic direction for RevenueCat in user acquisition, supported by customer behavior and product evidence rather than thesis alone.
- Have shipped meaningful products or experiments that either created measurable value for developers or materially changed our understanding of the opportunity—including changing or killing bets when the evidence didn’t support them.
- Have a credible longer-term roadmap for turning the strongest early signals into a meaningful RevenueCat product area.
- Be the primary IC product owner for User Acquisition and the internal domain expert on how app developers acquire, measure, and optimize users.
- Have helped define how RevenueCat's monetization data, developer footprint, and advertising capabilities can work together to create a differentiated position in app growth.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Amsterdam
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems.
This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains.
This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture.
WHAT YOU'LL DO:
- Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines
- Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
- Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams
WHAT YOU'LL BRING:
7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply
Infrastructure & Platform:
- 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
- Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments
- Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
- Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing
- Experience designing high-availability and disaster recovery solutions
- Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
- Experience with CI/CD pipelines for infrastructure and applications
Agent Engineering & Development:
- 1+ years of experience building production AI/ML applications or agents
- Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications
- Experience with state management patterns (short-term and long-term memory)
- Experience designing and implementing evaluation frameworks for AI applications
- Strong prompt engineering skills with experience in optimization and A/B testing
- Experience with vector stores, RAG patterns, and knowledge organization
- Experience with tool integration, API design, and error handling patterns
- Strong Python and/or TypeScript development skills
Customer-Facing:
- Customer-facing experience with enterprise customers
- Experience conducting technical assessments or infrastructure audits
- Strong communication skills with ability to explain technical concepts to diverse audiences
KEY ATTRIBUTES:
- Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions
- Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences
- Experience working cross-functionally with engineering teams, product teams, and customers
- Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation
- Ability to balance infrastructure architecture with agent development work
- Strong engineering background with hands-on development experience
COMPENSATION:
€110,000-€185,000 base salary + equity
Location:
- Netherlands, Amsterdam
- Remote with up to 25% travel
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: London
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems.
This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains.
This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture.
WHAT YOU'LL DO:
- Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines
- Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
- Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams
WHAT YOU'LL BRING:
7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply
Infrastructure & Platform:
- 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
- Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments
- Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
- Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing
- Experience designing high-availability and disaster recovery solutions
- Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
- Experience with CI/CD pipelines for infrastructure and applications
Agent Engineering & Development:
- 1+ years of experience building production AI/ML applications or agents
- Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications
- Experience with state management patterns (short-term and long-term memory)
- Experience designing and implementing evaluation frameworks for AI applications
- Strong prompt engineering skills with experience in optimization and A/B testing
- Experience with vector stores, RAG patterns, and knowledge organization
- Experience with tool integration, API design, and error handling patterns
- Strong Python and/or TypeScript development skills
Customer-Facing:
- Customer-facing experience with enterprise customers
- Experience conducting technical assessments or infrastructure audits
- Strong communication skills with ability to explain technical concepts to diverse audiences
KEY ATTRIBUTES:
- Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions
- Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences
- Experience working cross-functionally with engineering teams, product teams, and customers
- Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation
- Ability to balance infrastructure architecture with agent development work
- Strong engineering background with hands-on development experience
COMPENSATION:
£100,000-£165,000 base salary + equity
Location:
- UK, London
- Remote with up to 25% travel
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote - Singapore
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems.
This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains.
This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture.
KEY RESPONSIBILITIES:
- Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines
- Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
- Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams
WHAT WE'RE LOOKING FOR
REQUIRED EXPERIENCE
7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply
Infrastructure & Platform:
- 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
- Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments
- Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
- Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing
- Experience designing high-availability and disaster recovery solutions
- Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
- Experience with CI/CD pipelines for infrastructure and applications
Agent Engineering & Development:
- 1+ years of experience building production AI/ML applications or agents
- Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications
- Experience with state management patterns (short-term and long-term memory)
- Experience designing and implementing evaluation frameworks for AI applications
- Strong prompt engineering skills with experience in optimization and A/B testing
- Experience with vector stores, RAG patterns, and knowledge organization
- Experience with tool integration, API design, and error handling patterns
- Strong Python and/or TypeScript development skills
Customer-Facing:
- Customer-facing experience with enterprise customers
- Experience conducting technical assessments or infrastructure audits
- Strong communication skills with ability to explain technical concepts to diverse audiences
KEY ATTRIBUTES:
- Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions
- Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences
- Experience working cross-functionally with engineering teams, product teams, and customers
- Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation
- Ability to balance infrastructure architecture with agent development work
- Strong engineering background with hands-on development experience
COMPENSATION:
$185,000-$260,000 base salary + equity
Location:
- Singapore
- Remote with up to 25% travel
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're hiring our first Demand Generation Lead for EMEA, Middle East and Emerging Markets. You'll own how LangSmith shows up in the region and how that turns into pipeline from partnering with performance marketing, lifecycle marketing, integrated campaigns and webinars to build a localized campaigns.
You'll be deciding what works in the region, run the experiments to prove it, and then scale what works into a repeatable regional playbook. You’ll be a builder with central support from our US demand gen, product marketing, and marketing ops teams.
WHAT YOU'LL OWN:
REGIONAL DEMAND STRATEGY AND PIPELINE:
- Build the EMEA demand plan: which markets, which segments, which channels, and what each is expected to return
- Own an EMEA pipeline target and report against it sourced and influenced, by channel and by market
- Decide how the regional demand budget gets allocated for localized programs.
FULL-FUNNEL PROGRAM EXECUTION:
You'll own the whole mix for the region and be hands-on in all of it:
- Paid digital: partner with performance marketing to support localized 3rd party promotion, paid search, paid social, and retargeting strategy, including account-level and contact-level targeting to give sellers air cover in named accounts
- Webinars: run a regional cadence across live demos, thought leadership webinars, technical workshops, and customer stories, in local time zones with local speakers where it helps
- Integrated campaigns: adapt global LangSmith narratives and build region-first campaigns when the market needs something different
- Lifecycle: build segmented nurtures and post-event follow-up for regional leads, with attention to language and time zone.
CROSS-FUNCTIONAL PARTNERSHIP:
- Work directly with EMEA AEs and SDRs to understand what converts in-region and co-design follow-up plays that drive pipeline.
- Partner closely with Field Marketing to build joint regional plans, align priorities, and create a coordinated interface into the sales team.
- Support new-hire ramp by identifying warm signals, share campaign hand-off details, marketing programs, and proven outreach plays reps can use in their first 90 days.
- Collaborate with RevOps on targeting, routing, campaign tracking, and reporting to improve regional execution and pipeline visibility.
WHAT WE'RE LOOKING FOR:
- 7+ years in B2B demand generation, growth marketing, or integrated campaigns, ideally in developer tools, infrastructure, or technical SaaS
- Track record of building demand programs in EMEA across multiple countries, with a clear view of where localization matters and where it doesn't
- You've personally run paid, webinars, lifecycle, and ABM
- You write the copy, build the landing page, pull the report, and launch the campaign
- Comfortable with a technical product and a technical audience. You don't need to write code, but you should be able to hold a conversation about agents, evals, and observability without a script
- Strong partner to Sales. You've worked shoulder to shoulder with AEs and SDRs and you're comfortable with a pipeline number
- Fluent in the numbers: funnel conversion, CPL, cost per SQO, pipeline contribution, and attribution's real limits
- Working command of a modern stack, Hubspot, Influ2, Qualified, Goldcast, Zoom Webinar, Zapier, SFDC, Reo.dev http://Reo.dev, and Clay
- Comfortable with ambiguity and true ownership
COMPENSATION:
£95,000-£125,000 base salary + equity
Location:
- UK, London or The Netherlands, Amsterdam
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: London
Workplace: Hybrid
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're looking for a Deal Strategy & Operations Lead to join our growing Deal Strategy & Operations team. This role serves as a critical partner to our EMEA sales organization, enabling efficient deal execution while maintaining pricing integrity and revenue quality. In this role, you'll review and structure non-standard SaaS contracts, evaluate pricing requests, and collaborate cross-functionally with Sales, Finance, and Legal to expedite deal approvals. You'll be responsible for ensuring all deals are accurately configured in our CPQ system, comply with revenue recognition standards, and align with company policies. The ideal candidate brings strong analytical skills, attention to detail, and the ability to balance business flexibility with financial discipline. This is an excellent opportunity to gain exposure to the full revenue lifecycle while directly impacting our ability to close deals quickly.
WHAT YOU’LL DO:
- Own the deal strategy across our EMEA sales team
- Quarterback non-standard deals through the contracting cycle & internal approval processes in collaboration with the appropriate cross-functional teams (Sales Leadership, Legal, Accounting, Billing, Product, etc.) to ensure that all deals align with business strategies and guidelines
- Master and help evolve deal policies, including contract terms, pricing & packaging, contractual requirements, etc.
- Partner with Account Executives on forming deals, and help translate deal structures to Order Forms for complex deals in partnership with Commercial Legal
- Create operational processes, process documentation, and enable Sales Teams on best practices, tools, and workflows to ensure effective deal execution
- Monitor and ensure that internal requests are addressed thoughtfully and with urgency
How to be successful in this role:
- 8+ years of experience in Deal Operations, Deal Desk, or Sales Operations
- A “roll up your sleeves” mentality, and an ability to collaborate effectively across internal functions (Sales, RevOps, Legal, Finance, etc.) to achieve common goals
- Experience operating across EMEA markets, including fluency with multi-currency workflows, regional compliance considerations, and the varying enterprise sales cycles and procurement norms across EMEA geographies.
- Experience working with consumption-based or usage-based pricing models, including structuring deals, managing overage conversations, and ensuring accurate configuration and compliance within CPQ and order form workflows.
- Detail-oriented, excellent written and verbal communication skills with the ability to identify areas of improvement and propose necessary changes
- Strong analytical skills, with a focus on data-driven decision-making to equip the business in a strategic manner and communicate big picture opportunities
- Ability to work well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment
- You are skilled at prioritization, effectively balancing urgent support requests with long-term project work.
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
COMPENSATION:
£110,000-£140,000 base salary + equity
Location:
- UK, London
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Tines is an intelligent workflow company supporting IT and security teams from diverse customers including Canva, Reddit, SAP, Coinbase, Mars, Fin (Intercom), and McKesson. They launched Tines 3B in 2026, a secure environment integrating any API-enabled service, emphasizing security and privacy by design.
This is a remote role based in EST.
The Customer Experience organization is recognized for quality, responsiveness, and helping customers realize value. The Renewals team protects and grows customer relationships by creating a predictable, consistent, and customer-centered renewal experience.
Tasks:
— Lead and develop a team of Renewal Managers with coaching and commercial guidance.
— Own renewal performance including Gross Revenue Retention, renewal rate, churn, contraction, and on-time execution.
— Maintain consistent renewal forecasts with clear visibility into timing, risk, and outcomes.
— Guide Renewal Managers through complex negotiations involving pricing, contract terms, multi-year agreements, procurement, and commercial challenges.
— Ensure early renewal engagement with customer context, risk signals, and relationship insights.
— Partner with Customer Success to clarify ownership between customer outcomes and commercial renewal execution.
— Collaborate with Sales and Account Management to identify expansion opportunities.
— Work with Revenue Operations to improve forecasting, CRM workflows, dashboards, automation, and reporting.
— Develop scalable renewal motions across customer segments including high-touch, mid-touch, and digital/automated approaches.
— Establish renewal playbooks, timelines, escalation paths, handoffs, and operating cadences.
— Manage metrics and KPIs measuring renewal effectiveness.
— Recruit, onboard, develop, and retain commercial talent as the function scales.
Requirements:
— 7+ years experience in SaaS, enterprise software, Customer Success, Account Management, Renewals, Sales, or similar.
— 3+ years people leadership experience with coaching and developing high-performing teams.
— Experience managing recurring revenue portfolios and meeting retention/renewal targets.
— Strong understanding of SaaS metrics: ARR, Gross Revenue Retention, Net Revenue Retention, churn, contraction, renewal rate, expansion.
— Experience building and managing renewal forecasts with operational rigor.
— Strong commercial judgment in pricing, negotiation, procurement, contracting, and handling objections.
— Ability to coach teams through complex commercial situations balancing customer relationships and revenue protection.
— Experience collaborating with Customer Success and Sales on customer strategy and commercial outcomes.
— Strong analytical skills to identify trends, diagnose performance, and determine interventions.
— Track record improving workflows, standardization, automation, or systems to increase efficiency.
— Strong cross-functional leadership and ability to influence Revenue Operations, Sales, Customer Success, Finance, Legal, and executives.
— Excellent communication skills for detailed commercial and senior executive discussions.
Success looks like building a Renewals organization that creates predictability, simplifies customer experience, engages customers early, identifies risks proactively, executes commercial conversations confidently, and provides accurate renewal visibility. Customer Success teams focus on value and risk mitigation while Renewals leads commercial renewal expertise. The renewal motion will scale with strong talent, clear ownership, operational discipline, automation, and data.
Target Annual Compensation: $150-170K OTE (70/30 split).
Applicants must be authorized to work for any employer in the U.S. No visa sponsorship available.
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
We're looking for a Copywriter with a focus in Product Marketing to sit at the intersection of product marketing and in-product experience. This is not a brand or campaign role — it's a performance-driven, product-close writing role. You'll own copy across landing pages, lifecycle emails, ads, feature launches, onboarding flows, in-product messaging, and everything in between. You'll report to the Creative Director of Product Marketing.
Your work will directly shape how people discover, understand, and adopt Runway's products. That means writing copy that converts on a landing page, writing the in-product text that helps a user get started, and crafting the email that brings them back. You'll partner closely with product marketing, growth, design, and product teams — and you'll be measured on clarity, speed, and impact.
WHAT YOU'LL DO
- Write landing page copy, ad copy, and performance marketing assets that drive acquisition and conversion
- Own in-product copy — onboarding flows, feature announcements, tooltips, modals, upgrade prompts, and CTAs
- Write lifecycle and product emails — launches, re-engagement, onboarding sequences, and feature adoption
- Own the narrative for launch videos and short-form product films, writing scripts, sharpening others' drafts, and making sure every frame makes the product's value clear
- Partner with product marketing on positioning, messaging frameworks, and go-to-market copy for new releases
- Collaborate with design and product teams to shape the in-product writing experience
- Write and iterate on A/B test variants across landing pages, emails, and ads
- Translate complex, technical product capabilities into clear, compelling language for a range of audiences
- Maintain consistency in product voice and terminology across all touchpoints
WHAT YOU'LL NEED
- 4+ years of experience in product copywriting, growth marketing or a related writing role at a tech or SaaS company
- A portfolio that shows range across performance marketing, product copy and in-product writing — not just brand campaigns
- Strong instinct for conversion-oriented writing — you think in terms of clarity, action, and outcomes
- Experience writing in-product copy (onboarding, feature education, UX microcopy) alongside marketing copy
- Comfort working with data — you can look at test results, funnel metrics and engagement data and know what to write next
- Experience partnering with product, design, and growth teams in a fast-moving environment
- Ability to context-switch across multiple launches and workstreams without losing quality
- Experience in AI, creative tools, or developer-adjacent products is a strong plus
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Genova, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоMexico
УдалённоseniorAPAC; EMEA
УдалённоAmsterdam
УдалённоLondon
УдалённоRemote - Singapore
ОфисLondon
ГибридleadLondon
УдалённоГеография найма не уточнена
УдалённоRemote; Seattle, WA; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S