Location: Washington, D.C.; Virginia; New Hampshire; Vermont; Pennsylvania; Maryland; Rhode Island; Massachusetts; New Jersey; Connecticut; Delaware; New York
Workplace: Remote
The Partnerships team expands access to high-quality psychiatric care by building strategic relationships with health systems across the country. We partner with executive, clinical and operational leaders to create seamless referral pathways, improve patient access, and deliver measurable value for both patients and partner organizations.
We are seeking a Strategic Partnership Director (individual contributor) to lead new health system partnerships within an assigned territory (Northeast). This is a true hunter role for someone who is energized by opening doors, developing executive relationships, and building partnerships from the ground up (not managing an existing book of business).
The ideal candidate is a relationship-driven business development leader with an established network of health system executives and physician leaders. They love the challenge of developing partnerships, are energized by prospecting and relationship building, and have a track record of independently driving opportunities from initial outreach through successful launch. They understand the unique challenges facing health systems, speak credibly about clinical operations and referral workflows, and build trust through insight, persistence, and high emotional intelligence - not high-pressure sales tactics.
Success in this role means quickly leveraging your network to build executive relationships, creating a robust pipeline of qualified health system opportunities, securing meaningful referral partnerships, and establishing Talkiatry as a trusted behavioral health partner across your territory.
TO BE CONSIDERED FOR THIS ROLE, YOU MUST LIVE IN ONE OF THESE STATES:
Virginia, Maryland, Delaware, Pennsylvania, New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine, + Washington, D.C.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Develop and execute a territory strategy to identify, prioritize, and secure new health system partnerships, leveraging existing executive relationships while building new ones with key clinical and operational leaders.
- Own the full partnership lifecycle - from prospecting and relationship development through discovery, executive presentations, negotiation, and successful launch - with accountability for delivering partnership and growth goals.
- Leverage existing relationships while building new executive connections with physician leaders, behavioral health executives, referral management teams, population health leaders, and C-suite stakeholders to create long-term strategic partnerships.
- Navigate complex health system organizations by building consensus across multiple stakeholders, understanding organizational dynamics, and aligning Talkiatry's value with each system's clinical and strategic priorities.
- Maintain deep knowledge of the health system landscape within your territory, including executive movement, strategic priorities, competitive dynamics, and emerging partnership opportunities, using those insights to shape your territory strategy.
- Develop and execute a systematic approach to territory planning, prospecting, account prioritization, and pipeline management that consistently creates new partnership opportunities.
- Represent Talkiatry as a behavioral health thought partner by articulating industry trends, healthcare economics, referral workflows, and Talkiatry's value in improving access, quality, and patient outcomes.
- Partner cross-functionally with Clinical, Operations, Legal, Product, and Executive Leadership to design, structure, and launch successful partnerships while independently driving opportunities forward and removing obstacles to execution.
- Represent Talkiatry at industry conferences, executive forums, and professional networks to strengthen market presence, expand strategic relationships, and generate new partnership opportunities.
YOU ARE:
- A relationship-driven business development leader with an established network and the credibility to quickly build trust with health system executives, physician leaders, and other key stakeholders.
- Someone who is energized by prospecting, opening doors, and creating new partnership opportunities (not simply managing existing accounts or relationships).
- An EQ-driven business developer who builds momentum through trust, persistence, and thoughtful problem-solving rather than pressure, urgency tactics, or transactional sales approaches.
- A proven track record of independently owning complex partnership opportunities from initial outreach through successful launch, with a strong bias toward action and accountability.
- The ability to navigate the complexity and politics of large health systems, building consensus across physician leaders, operational stakeholders, and executive decision-makers.
- The confidence and resourcefulness to independently drive opportunities forward while effectively leveraging cross-functional partners when they add value (not relying on large sales support organizations to create momentum).
- Deep knowledge of health system operations, referral patterns, and the challenges healthcare organizations face in expanding access to behavioral health services.
- Executive presence with exceptional communication and presentation skills, and the ability to influence C-suite leaders through compelling business cases and strategic insights.
- An entrepreneurial mindset with the ability to build and execute a territory strategy, develop systematic approaches to pipeline generation, and consistently create new partnership opportunities.
- A collaborative approach that brings together Clinical, Operations, Legal, Product, and Executive Leadership to launch successful partnerships while maintaining ownership and accountability for outcomes.
- Passion for Talkiatry's mission and a commitment to expanding access to high-quality behavioral health care through long-term, mutually beneficial health system partnerships.
YOU HAVE:
- 7+ years of experience developing and closing enterprise partnerships with health systems, integrated delivery networks (IDNs), academic medical centers, physician organizations, or other complex healthcare providers.
- Proven track record of independently sourcing, developing, and closing new business opportunities in a quota-carrying or commercially accountable role.
- Demonstrated experience developing executive relationships across health system executives, physician leaders, and clinical stakeholders, with a demonstrated ability to leverage those relationships to develop new strategic partnerships.
- Demonstrated success navigating complex, multi-stakeholder sales cycles involving clinical, operational, legal, finance, and executive decision-makers.
- Deep understanding of health system operations, physician referral patterns, behavioral health access challenges, and the priorities of clinical leadership.
- Strong executive presence with exceptional written, verbal, and presentation skills, including experience presenting business cases and partnership proposals to senior healthcare leaders.
- Experience developing territory strategies, building and managing a healthy pipeline, and accurately forecasting opportunities using CRM platforms such as HubSpot, Salesforce, or similar tools.
- Ability to operate independently with a high degree of ownership, urgency, and accountability while collaborating effectively with Clinical, Operations, Legal, Product, Finance, and Executive Leadership.
- Willingness to travel up to 30% within the assigned territory for executive meetings, partner engagement, and industry conferences.
PREFERRED QUALIFICATIONS
- Experience building referral partnerships or physician services relationships within behavioral health, psychiatry, telehealth, or specialty care.
- Experience selling healthcare services or provider solutions to health systems, rather than primarily selling technology, benefits, or HR solutions.
- Experience partnering with physician groups or specialty care providers to build referral-based growth strategies.
- MBA, MHA, MPH, or an equivalent combination of healthcare and business leadership experience.
WHAT WE OFFER
- Competitive compensation with a performance-based incentive plan tied to partnership growth and business impact.
- A remote-first role with the flexibility to work from anywhere within your assigned territory, with travel to partner sites and industry events.
- The opportunity to lead strategic partnerships with some of the nation's leading health systems and healthcare organizations.
- A high-impact role with direct exposure to executive leadership and the ability to influence Talkiatry's enterprise growth strategy.
- The autonomy to build new relationships, shape market expansion, and help define how Talkiatry partners with health systems nationwide.
- A collaborative, mission-driven culture where Clinical, Operations, Product, and Commercial teams work together to improve access to high-quality psychiatric care.
- The chance to make a meaningful difference by helping health systems expand access to behavioral healthcare for the patients and communities they serve.
- Opportunities for professional growth and leadership development within one of the fastest-growing organizations in behavioral healthcare.
- The ability to make a lasting impact by helping transform how health systems deliver and expand access to psychiatric care.
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
УдалённоWashington, D.C.; Virginia; New Hampshire; Vermont; Pennsylvania; Maryland; Rhode Island; Massachusetts; New Jersey; Connecticut; Delaware; New York; TO BE CONSIDERED FOR THIS ROLE, YOU MUST LIVE IN ONE OF THESE STATES:
Location: France
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We are seeking an experienced and dynamic leader to build ElevenLabs' public sector business across France. The Public Sector Partnerships Lead will identify and build relationships with government institutions across France, bridging the gap between government and our GTM team to drive adoption of ElevenLabs' products and grow government into a strong, durable revenue stream for the company. The role also involves building strategic partnerships with policymakers, industry associations, and coalitions, as well as monitoring regulatory developments and supporting policy campaigns and impact initiatives.
In this role, you will:
Drive government adoption and revenue (primary)
- Identify government partnership opportunities across France — from healthcare and education to transport, public banks, and other state-owned enterprises — and bridge the gap between government institutions and the GTM team to drive adoption and deployment of ElevenLabs' products.
- Build and maintain a wide network of relationships across French government institutions — spanning ministries, agencies, établissements publics, and SOEs — not limited to regulatory or policy counterparts.
- Promote government adoption of ElevenLabs products and services in partnership with the GTM team.
Build strategic partnerships (secondary)
- Build and maintain strong relationships with policymakers, regulators, industry associations, and civil society groups.
- Represent ElevenLabs at conferences and industry events, advancing the company's public policy goals.
Monitor and advise on policy (tertiary)
- Lead ElevenLabs engagement with government bodies and officials across France, with a focus on AI governance, safety, copyright, privacy, transparency, data protection, competition, and/or digital rights.
- Monitor, analyze, and advise on emerging regulations impacting the company — including EU-level developments given France's influence in shaping EU AI policy.
- Support the development of internal policies by our Legal, Safety, Security, and other teams.
- Provide strategic counsel to company leadership on regional policy trends and their business implications.
- Define and implement policy campaigns and impact initiatives that advance company objectives.
Who you are:
- You're genuinely interested in the future of AI and emerging technologies, bringing curiosity and enthusiasm to your role.
- You stay up-to-date on AI regulation and industry trends, and are eager to apply this expertise to cutting-edge products.
- You thrive in a fast-paced, dynamic startup environment, working cross-functionally with teams across the organization to support and scale a growing business.
- You're comfortable working independently and handling ambiguity, excelling in situations where you must make informed decisions quickly.
- You bring a proactive, solution-oriented approach to each project, focused on moving the business forward.
What you bring:
Primary requirements
- 10+ years' experience in public and private sector (in-house, firm) roles, with a track record of building relationships with government that led to commercial or technology-adoption outcomes — not solely policy or regulatory roles.
- A wide, current network of contacts across French government institutions — spanning ministries, agencies, établissements publics, and SOEs, including in healthcare, education, and transport. Prior government or grands corps experience is a plus but not required if network breadth is strong.
- Experience identifying and opening doors for technology partnerships with government institutions is strongly preferred.
- Contacts or experience navigating EU institutions or other major European markets is a plus.
Also required
- Strong knowledge of the French and EU AI policy landscape, including general AI governance, safety, copyright, privacy, transparency, data protection, competition, and digital rights.
- Demonstrated success in designing, advocating for, and influencing policy outcomes, as well as coalition building.
- Public policy experience across France.
- Exceptional written and verbal communication skills, including when briefing government officials and other policymakers.
- Fluency in English and French.
Location
This role is located in France.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: London, UK; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE ROLE
The Docker Sandboxes team is building the runtime that lets AI coding agents run safely on a developer's machine: disposable, isolated microVM sandboxes that each get their own Docker daemon, filesystem, and network.
This is the core of Docker's sbx product: developers can give an agent the autonomy it needs to get real work done without it ever touching the host, and tear the whole environment down when it's finished.
The successful candidate is a technical, product-minded engineer with deep experience building secure, isolated runtime environments (sandboxes, containers, or VMs) and a track record of shipping and owning that kind of infrastructure in production at scale. They think naturally about isolation and security boundaries, understand the tradeoffs involved in running untrusted or semi-trusted workloads safely, and can reason confidently about a system that spans multiple surface areas.
They can drive clarity and consensus on hard, ambiguous problems that cross team and component boundaries, raise the bar for engineering quality wherever they work, thrive in a remote-first environment, communicate clearly across time zones, work with our users, while bringing curiosity and craftsmanship to hard problems.
Please note: this role is currently prioritizing candidates currently located in the Eastern time zone (US or Canada), or in the EU.
_______________________________________________________________________
RESPONSIBILITIES
- Design, develop, and lead improvements to the sandboxes product across agent integration, tool permissions, and developer-facing workflows.
- Investigate and resolve correctness, performance, and stability issues in the agent integration layer across macOS, Windows, and Linux.
- Drive the reliability and performance of sandbox creation, session management, and teardown for AI agent workloads.
- Collaborate with peers, Product, and adjacent teams to evolve the architecture as requirements grow.
- Mentor engineers on the team and set the bar in design reviews and code reviews.
- Engage with the open source and agentic development community around sandboxing, MCP, and related ecosystems.
- Participate in on-call rotations and respond to critical stability issues affecting users.
- Document your work clearly and share knowledge with the rest of the team.
_______________________________________________________________________
QUALIFICATIONS
- 8+ years of software engineering experience, with demonstrated technical leadership on production systems at scale.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
- Experience building developer tools, desktop applications, or runtime infrastructure used directly by developers.
- Familiarity with the agentic software development ecosystem: how coding agents work and how tools like Claude Code, Codex, or similar agents interact with their environment.
- Ability to reason about isolation and security boundaries: what a sandbox should and shouldn't expose, and how to make safe defaults obvious to users.
- Experience driving architecture and technical strategy across multiple engineers or teams.
- Strong written and verbal communication skills.
- Comfortable working with a high degree of autonomy in a remote-first environment.
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WHAT TO EXPECT
FIRST 30 DAYS
- Build an understanding of our codebase.
- Meet the people on your team and those adjacent to it.
- Build an understanding of the products we are shipping and our near-term technical priorities.
- Deliver small fixes or improvements.
FIRST 90 DAYS
- Lead the design and development of a significant improvement or feature of the local sandboxes stack.
- Engage with our open source project and the relevant upstream communities.
- Shape the team's technical direction, and drive architecture discussions.
ONE YEAR OUTLOOK (FIRST YEAR)
- Deliver measurable improvements to the correctness and performance of sandboxes.
- Become a recognized technical owner of key parts of the codebase and a go-to technical leader for the local runtime.
- Help us define the longer-term technical strategy for the filesystem layer in a way that fits with Product and Business goals, and rally the team behind it.
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $160,900 – $260,700 base
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Worldwide; South Africa
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor – CPT-11203 Lead Follow-Up & Appointment Setting Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are a UK-based guitar school teaching children and adults through both in-person and online lessons. We are seeking a friendly, proactive, and highly organized Virtual Assistant to become the first point of contact for prospective students and parents.
The primary focus of this role is lead follow-up, appointment setting, customer communication, and CRM management. The successful candidate will respond promptly to new inquiries generated through Facebook and Google Ads, nurture leads through multiple communication channels, and book free introductory guitar lessons into our calendar.
This role is ideal for someone who enjoys building relationships, delivering exceptional customer service, and helping prospective students begin their musical journey.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Lead Follow-Up & Appointment Setting
Follow up on new inquiries generated through Facebook Ads and Google Ads.
Contact leads via phone, SMS, WhatsApp, and email.
Conduct outbound calls to prospective students and parents.
Book free introductory guitar lessons into the company calendar.
Confirm appointments and send reminders.
Follow up with no-shows and reschedule appointments when appropriate.
Re-engage previous inquiries and former students.
Student & Parent Communication
Welcome new students and parents.
Maintain ongoing communication with current students and families.
Provide a positive and professional customer experience.
Answer general inquiries and direct questions to the appropriate team member when necessary.
Build rapport with prospective students and parents.
CRM Management
Update and maintain lead records within GoHighLevel (GHL) / LeadConnector.
Document all communications and interactions accurately.
Ensure no leads are overlooked or forgotten.
Maintain clean and organized CRM records.
Track lead progression through the enrollment process.
Administrative Support
Assist with inbox management and email organization.
Support calendar management and scheduling activities.
Maintain accurate records and administrative documentation.
Prepare weekly performance reports.
Reporting & Performance Tracking
Generate simple weekly reports outlining:
Leads contacted
Trial lessons booked
No-shows
New student enrollments
Re-engaged leads and former students
Monitor outreach and appointment-setting performance metrics.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Excellent spoken and written English communication skills.
Friendly, confident, and professional telephone manner.
Previous experience in appointment setting, customer service, sales support, or lead follow-up.
Strong relationship-building and communication skills.
Excellent organizational and time-management abilities.
Ability to work independently and proactively.
Strong attention to detail and follow-through.
Reliable internet connection and quiet work environment.
PREFERRED QUALIFICATIONS
Experience using GoHighLevel (GHL) or LeadConnector.
Experience working with inbound lead management.
Experience in education, coaching, music schools, tutoring services, or service-based businesses.
Familiarity with Facebook and Google Ads lead follow-up processes.
Experience with SMS, WhatsApp, and multi-channel communication.
Sales or appointment-setting experience.
Experience re-engaging dormant leads and previous customers.
APPLICATION SOFTWARE KNOWLEDGE / REQUIRED TOOLS
Category
Tools / Platforms
CRM
GoHighLevel (GHL), LeadConnector
Communication
Phone, SMS, WhatsApp, Email
Calendar Management
Google Calendar
Reporting
Google Sheets, Microsoft Excel
Lead Management
Facebook Leads, Google Ads Leads
Communication & Meetings
Zoom, Google Meet
KEY PERFORMANCE INDICATORS (KPIs)
Speed of lead response.
Number of leads contacted.
Number of trial lessons booked.
Trial lesson attendance rate.
Number of new students enrolled.
Number of re-engaged leads and former students.
CRM accuracy and lead management effectiveness.
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Preferably 10:00 AM – 2:00 PM UK Time (with occasional flexibility for evening follow-ups)
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: 10 AM-12 PM UK time
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B
REGION PREFERENCES: South Africa
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better.
Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact.
ABOUT THE ROLE
You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role.
Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs.
Note: This role is open to US-based applicants only.
WHAT YOU'LL DO
- Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow.
- Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator.
- Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job.
- Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship.
- Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job.
- Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way
- Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap
- Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group
WHAT WE'RE LOOKING FOR
- You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience
- You've shipped AI-powered products and you understand how they succeed and fail
- You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers
- You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout .
- You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them
- You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs.
- You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make
- You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction
- You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it
- You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work
- You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not
- You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward
- You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We're looking for an experienced Senior Engineering Manager to lead our Media Ranking teams. In this role, you’ll lead a high-impact team of Machine Learning Engineers dedicated to improving relevance, personalization, and discovery of the core product. Reddit is investing big on making media (video and audio) as the core components of our experience around which conversations happen and users connect with the community. Your work will directly shape the personalized experiences of over 120M+ daily users.
Responsibilities:
Define Technical Vision & Strategy:
Define the technical vision and long-term roadmap for Feed Relevance, aligning cutting-edge ML solutions with Reddit’s product and business objectives.
Team Leadership & Development:
Coach and support the development of your team, constantly seeking opportunities to grow their skills and impact.
Cross-Functional Partnership:
Work with cross-functional partners from across the company to identify key areas of opportunity, set expectations, and communicate your team’s work.
Technical Execution & Delivery:
Oversee the design, development, and optimization of sophisticated relevance, discovery, and content distribution systems.
Platform & Infrastructure Collaboration:
Collaborate with platform and infrastructure teams to chart a path to the next generation of AI-powered solutions for Reddit.
Operational Excellence:
Maintain high standards for system performance, reliability, and efficiency in alignment with customer needs and responsible AI principles.
Recruiting & Growth:
Partner with our incredible recruiting team to attract, interview, and hire diverse and talented machine learning engineers, growing a world-class team.
Qualifications:
Experience Leading ML Teams:
5+ years of experience building and managing high-performing ML teams.
Deep ML Expertise:
Hands-on experience with large-scale production ML systems, including transformer-based architectures, sequence models, or Large Language Models (LLMs).
Technical Domain Knowledge:
Strong understanding of recommender systems, including candidate retrieval, ranking, value modeling, ecosystem dynamics, and measurement strategies.
Strategic Thinking:
Ability to develop and communicate a clear, compelling technical strategy that supports broader company objectives and addresses the needs of internal customers.
Impact-Driven Mindset:
Passion for developing scalable, well-designed, and responsible AI solutions that drive business value.
Exceptional Communication & Collaboration:
Strong interpersonal skills and a collaborative mindset, with the ability to effectively communicate complex technical topics to diverse audiences and build strong relationships with cross-functional partners.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-remote, #LI-JS5
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$266,000
—
$372,400 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Poland; North Macedonia; Kazakhstan; Montenegro; European Union; Ukraine; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a highly systematic Senior Creative Producer to own the ad creative engine for one of our core D2C subscription products in the consumer AI category. You will be fully responsible for the full concept-to-performance loop, generating the angles, driving production volume, running structured tests, performing competitor research, and turning creative-level data into the next round of winning concepts.
This is a high-impact role. Your ad creatives will be the primary performance lever: your work moves CTR, CVR, CPA, and ROAS directly, and you are accountable for those numbers alongside the User Acquisition team. The bar is high and so is the upside; performance here is directly and significantly rewarded.
KEY RESPONSIBILITIES
- Creative Strategy & Concepting
- Own the creative angle strategy: Define which hooks, pains, and value propositions get tested next.
- Develop creative concepts: demo-led ads, UGC-style video, statics, and AI-generated formats.
- Translate product features and capabilities into concrete, scroll-stopping propositions for target audiences.
- Build and maintain a documented library of proven angles, hooks, and creative patterns.
PRODUCTION & TESTING VELOCITY
- Own the creative pipeline across ad networks (Google, YouTube, Meta, Snapchat, TikTok, Applovin, etc) shipping new concepts every week.
- Structure systematic A/B testing frameworks, isolate variables, and analyze the results to bring solid conclusions.
- Produce clear creative briefs for designers to execute high-performing concepts aligned with the brand.
PERFORMANCE ANALYSIS & ITERATION
- Own creative-level metrics: hook rate, hold rate, CTR, CVR, CPA, and ROAS.
- Generate testable hypotheses from performance data and retire underperforming angles quickly.
- Identify winning patterns, codify why they work, and scale them into new concept batches.
- Deliver structured creative performance reviews with clear recommendations for the next cycle.
MARKET RESEARCH & COLLABORATION
- Run systematic competitor creative research across ad libraries and creative intelligence tools.
- Track emerging formats, platform policy shifts, and creative trends in the consumer AI category.
- Communicate daily with User Acquisition Managers, taking briefs on which angles need more volume.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 4+ years producing performance ad creative for D2C or subscription consumer products
- Proven track record of high-volume output, shipping and live-testing multiple new concepts weekly.
- Deep working knowledge of the major ad network ecosystems (Google, Meta, TikTok, Snapchat, etc).
- Demonstrated fluency with an AI production stack across image, video, voice, and scripting tools.
- Ability to read creative-level performance data independently and act on it without an analyst in the loop.
- Experience building structured creative testing frameworks, not ad-hoc one-off tests.
- Strong portfolio of ads with verifiable performance results. (Applications must include a CV and a portfolio of ad creative you personally produced).
LEADERSHIP ATTRIBUTES
- Systematic operator. You build repeatable creative processes, not one-time wins.
- Fully accountable for performance outcomes, not just delivery of assets.
- Fast and decisive under volume. Comfortable killing your own concepts when data says so.
- Treats User Acquisition as a working partner, not a downstream recipient of files.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Take-Home Assignment
- First Interview (40 minutes)
- Final Interview (40 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Задачи:
— Проектировать и разрабатывать Python-сервисы и REST API платформы;
— Строить и поддерживать конвейеры обработки данных;
— Разрабатывать интеграции с внутренними источниками данных;
— Реализовывать поисковые и AI-ориентированные рабочие процессы на платформе;
— Создавать инструменты для измерения и поддержания качества системы;
— Отвечать за развертывание и эксплуатацию сервисов при запуске;
— Участвовать в планировании дорожной карты и архитектурных решениях.
Требования:
— Владение Python;
— Опыт создания backend-сервисов и проектирования REST API (FastAPI / Django REST / Flask);
— Опыт работы с реляционными базами данных (PostgreSQL / MySQL);
— Опыт работы с очередями и фоновыми задачами (Celery / RabbitMQ / Kafka);
— Знание Redis (кэширование, очереди, pub/sub);
— Интеграции с API третьих сторон: REST, OAuth, webhooks;
— Опыт работы с Docker, S3-совместимым хранилищем;
— Культура тестирования (pytest), workflow PR/code review, понимание CI/CD и наблюдаемости;
— Будет плюсом: системы RAG, embeddings, векторные базы данных (pgvector);
— Работа с LLM API (Anthropic, OpenAI): prompting, tool calling;
— Фреймворки агентов (LangChain, LlamaIndex, LangGraph);
— Фреймворки оценки LLM (RAGAS, deepeval);
— Инструменты быстрого прототипирования AI (Streamlit, Gradio);
— Современные инструменты Python (ruff, uv, pyproject.toml, pyright).
Условия:
— Конкурентная компенсация;
— 100% компенсация отпусков и больничных;
— 12 дополнительных оплачиваемых выходных в году;
— Бюджет на личное образование, языковые курсы и спорт;
— Участие в конференциях отрасли;
— Отсутствие бюрократии и поддерживающая, прозрачная культура.
Задачи:
— Владение функциями от концепции до анализа после запуска.
— Проектирование экономики событий, наград, прогрессии и предложений.
— Понимание циклов ресурсов, динамических систем и игровой экономики.
— Работа с аналитикой до и после запуска.
— Балансировка ценности нового контента для укрепления продукта без подрыва существующих систем.
— Сотрудничество с Product Owners, аналитиками, разработчиками, UI/UX дизайнерами, художниками и другими заинтересованными сторонами.
Требования:
— Опыт работы в геймдизайне от 5 лет.
— Глубокие знания успешных mid-core игр (Battler), включая практики LiveOps.
— Опыт работы с LiveOps на существующих проектах с использованием подхода, основанного на данных.
— Фокус на прогрессии, наградах, событиях, предложениях и новом контенте.
— Понимание, сколько золота, изумрудов и других ресурсов зарабатывают и тратят игроки; способность оценивать влияние нового контента на существующие системы.
— Сильное системное мышление и знание рынка 4X.
— Опыт с LiveOps и/или mid-core проектами; понимание влияния экономики на поведение игроков.
Условия:
— Медицинская программа (включая стоматологию) или компенсация медицинских расходов; базовая программа для членов семьи при работе из официальных локаций (Кипр, Армения, Казахстан).
— Оплачиваемые отпускные и больничные; возможность работы из официальных локаций или удалённо.
— Доступ к занятиям йогой, футболом, волейболом в официальных локациях.
— Пакет поддержки при релокации для переезда в официальные локации.
— Курсы английского онлайн; уроки греческого и армянского языков; участие в гейм-джемах, хакатонах, конференциях, митапах в качестве спикеров.
— Поддержка местных сообществ и социальных инициатив; участие в устойчивом развитии и благотворительности.
— Формат работы: в офисах в Армении, Казахстане, Кипре или удалённо.
Команда:
— Работа в команде, создающей Hero Wars: Alliance, быстрорастущую mid-core battler/4X игру.
УдалённоRelocation support — Relocation package for joining official locations
About the company
We are building business-focused media across popular social platforms.
Responsibilities
— Conduct research in English: find relevant information, organize it clearly, and draw conclusions from it;
— Find, evaluate, and implement new tools and services;
— Work with social media platforms: publish content and analyze performance metrics;
— Source freelancers, including video editors, designers, lawyers, and other specialists;
— Assign tasks to our English-speaking team and oversee the quality of their work;
— Improve existing workflows and guidelines, and create new ones when needed.
Requirements
— You must be based outside Russia;
— At least 2 years of experience as a business assistant, business analyst, product or project manager;
— English proficiency at C1 level or above, with the ability to communicate confidently with English-speaking freelancers and research and analyze information from English-language sources;
— Ability to independently figure out new tools and processes.
What we offer
— Full-time;
— Fully remote work;
— Payment terms will be agreed upon with the successful candidate.
УдалённоRequirements You must be based outside Russia; At least 2 years of experience as a business assistant, business analyst, product or project manager; English proficiency at C1 level or above, with the ability to communicate confidently with English-speaking freelancers and research and analyze information from English-language sources; Ability to independently figure out new tools and processes
Задачи:
— Разработка и поддержка высоконагруженных backend-сервисов на Python (asyncio)
— Проектирование, поддержка и оптимизация компонентов микросервисной архитектуры
— Участие в архитектурных обсуждениях и техническом принятии решений
— Реализация интеграций с Kafka, RabbitMQ и внутренними RPC-сервисами
— Рефакторинг и улучшение существующих сервисов с акцентом на масштабируемость, надежность и производительность
— Написание функциональных и интеграционных тестов для обеспечения стабильности системы
— Взаимодействие с разработчиками, QA, аналитиками и продуктовыми командами, участие в код-ревью и обмене знаниями
Требования:
— Python 3.11, опыт работы от 5 лет
— Уверенный опыт работы с asyncio и асинхронным программированием (предпочтительно 3+ года)
— Опыт работы с микросервисной архитектурой (REST API, RPC)
— Хорошее знание алгоритмов и структур данных
— Понимание и практическое применение принципов SOLID, DRY, KISS, YAGNI
— Опыт проектирования внутренних библиотек / SDK / общих компонентов
— Знание Pydantic (v2)
— Опыт работы с потоковой обработкой данных
— Понимание RPC (проектирование серверов RPC, запрос/ответ, повторные попытки, correlationId)
— Опыт работы с Kafka (группы потребителей, гарантии доставки, проектирование схем, оптимальные стратегии партиционирования)
— Опыт работы с RabbitMQ (RPC, pub/sub, DLX, повторные попытки)
— Опыт работы с MongoDB (индексы, конфигурации, транзакции)
Желательно:
— Опыт в финтех, беттинге, трейдинге
— Опыт с Prometheus, Grafana, ELK, Docker, Kubernetes, GraphQL (Ariadne), ClickHouse
— Опыт настройки CI/CD
Условия:
— Комплексное медицинское страхование
— Оплачиваемый больничный до 10 дней без справки
— 20 дней оплачиваемого отпуска плюс дополнительный отпуск по важным жизненным событиям
— Возможности для обучения и профессионального развития
— Поддержка изучения языков для многоязычного сотрудничества
— Современное оборудование для работы
— Международная команда из разных стран
— Корпоративные мероприятия и командные активности
— Программа поддержки в критических ситуациях
— Подарки и поддержка в важных жизненных событиях
УдалённоseniorPYTHON DEVELOPER | RELOCATION TO MONTENEGRO OR REMOTE EU | BETBY #remote #eu or #relocation to #montenegro #fulltime #itjob #backend #python https://teletype.in/@courierus/8P1XRKor_B1; REMOTE EUROPE OR RELOCATION TO MONTENEGRO TECH STACK Python 3.11+ (asyncio, Pydantic v2) Kafka RabbitMQ MongoDB Docker Kubernetes Prometheus Grafana ELK #NODJANGO :) RESPONSIBILITIES Develop and maintain high-load backend services using Python (asyncio) Design, support, and optimize microservice architecture components Participate in architectural discussions and technical decision-making Implement integrations with Kafka, RabbitMQ, and internal RPC services Refactor and improve existing services with focus on scalability, reliability, and performance Write functional and integration tests to ensure system stability Collaborate with developers, QA, analysts, and product teams, while contributing to code reviews and knowledge sharing REQUIREMENTS Python 3.11, 5+ years of professional experience Strong hands-on experience with asyncio and asynchronous programming (3+ years preferred) Experience in microservice architecture (REST API, RPC) Strong knowledge of algorithms and data structures Good understanding and practical application of SOLID, DRY, KISS, YAGNI principles Experience designing internal libraries / SDKs / shared components Pydantic (v2) Hands-on experience with stream processing Solid understanding of RPC (designing RPC servers, request/response, retries, correlationId) Kafka (consumer groups, delivery guarantees, schema design, experience in defining optimal partitioning strategies) RabbitMQ (RPC, pub/sub, DLX, retries) MongoDB (indexes, configs, transactions) NICE TO HAVE Experience in fintech, betting, trading domains Experience with Prometheus, Grafana, ELK, Docker, Kubernetes,GraphQL (Ariadne), ClickHouse CI/CD setup experience PERKS AND BENEFITS Comprehensive health insurance with coverage for your well-being Paid sick leave up to 10 days without medical certificate 20 days of paid vacation plus additional leave for important life events Learning and growth opportunities with support for professional development Language learning support for multilingual collaboration Modern hardware provided for your work International team environment across multiple countries Corporate events and team activities Welfare support program for critical situations Gifts and support for major life milestones APPLY
Location: Serbia
Workplace: remote
ABOUT YOU
We are looking for a Lead Environmental Artist who combines a strong artistic eye with solid technical expertise. This role is not only about creating visually impressive environments — we need someone who understands how to build high-quality, optimized, production-ready environments that perform efficiently in a real-time game engine.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Lead the creation of high-quality environments from concept through final implementation.
Establish and maintain the visual quality bar for environments while ensuring technical and performance requirements are met.
Create optimized environment assets, including modular kits, architecture, terrain, props, materials, and set dressing.
Work closely with Technical Artists, Level Designers, Lighting Artists, and Engineers to balance visual quality with performance.
Define and maintain environment art pipelines, workflows, and technical standards.
Identify and resolve performance issues related to geometry, materials, textures, lighting, draw calls, memory usage, LODs, and asset complexity.
Review and provide feedback on the work of Environment Artists and support their professional development.
Collaborate with Art Direction to translate the artistic vision into scalable and technically achievable environments.
Participate in profiling and optimization throughout production rather than treating optimization as a final-stage task.
REQUIREMENTS
Strong professional experience as a Senior or Lead Environment Artist in game development.
Excellent portfolio demonstrating visually compelling, production-ready environments.
Strong understanding of
real-time optimization
and the ability to make informed trade-offs between visual fidelity and performance.
Advanced knowledge of environment production pipelines, modular workflows, LODs, materials, shaders, texture optimization, and asset budgets.
Strong proficiency with industry-standard 3D tools and experience working in
Unreal Engine and/or Unity
.
Good understanding of lighting, composition, scale, color, and environmental storytelling.
Ability to profile environments, identify technical bottlenecks, and collaborate with technical teams to resolve them.
Leadership and mentoring experience, with the ability to provide clear and constructive artistic and technical feedback.
Strong communication and cross-functional collaboration skills.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Задачи:
— Руководство и организация ежедневной работы команды поддержки (Email и Live Chat), контроль загрузки команды и своевременных ответов.
— Управление эскалациями: обработка сложных и приоритетных жалоб клиентов, оперативное их разрешение.
— Обеспечение качества и обучение: регулярный обзор тикетов, мониторинг качества ответов, предоставление обратной связи и проведение тренингов для повышения квалификации агентов.
— Управление процессами и знаниями: создание и обновление внутренних баз знаний, стандартных операционных процедур (SOP) и FAQ для клиентов.
— Прямое взаимодействие с клиентами: ответы на запросы, помощь в использовании продуктов и обучение пользователей.
— Отчетность по ключевым метрикам поддержки клиентов (CSAT, First Response Time, Resolution Rate) и предоставление аналитики заинтересованным сторонам.
Требования:
— Высшее образование в области коммуникаций, бизнеса, управления бизнесом или смежных областях.
— Опыт работы в службе поддержки клиентов не менее 3–4 лет, из них 1–2 года на руководящей или старшей позиции.
— Отличные навыки письменного и устного общения на английском и Bahasa Indonesia.
— Уверенное владение системами тикетов (Zendesk, Freshdesk, Intercom) и платформами для живого чата.
— Способность сохранять спокойствие, аналитический подход и вежливость при работе с трудными эскалациями.
— Знание метрик клиентской поддержки (CSAT, SLA, FRT) и опыт создания документации и SOP.
Условия:
— Прямой карьерный рост и профессиональное развитие под руководством IBMC.
— Работа в поддерживающей и совместной команде, поддерживающей растущую компанию на Бали.
«AI in Product Management» курсы
Нөлден бастап 6 айда Product Manager мамандығын меңгересіз. Әр модульдің негізінде — ЖИ құралдары: зерттеу, аналитика, гипотеза тексеру, өнім стратегиясы. Курсты аяқтағанда портфолиоңызда нақты жоба болады.
26 апта / 156 академиялық сағат
Толығымен қазақ тілінде
Онлайн (Zoom) — Қазақстанның кез келген нүктесінен
Алдыңғы IT тәжірибесі қажет емес
Маңызды шарт:
Оқуға кірісу үшін 100 000 ₸ кепілдік жарна қажет. Курсты толық аяқтағаныңызда — толығымен қайтарылады. Бұл сіздің оқуды аяқтауға деген жауапкершілігіңіздің кепілі.
Қалай өтуге болады:
1. WhatsApp-қа «ГРАНТ» деп жазыңыз
2. Маманымыз astanahub.com-да ЭЦП арқылы тіркелуге көмектеседі
3. Анкета толтырып, Docker Academy-ге өтінім бересіз
Өтінім қабылдау мерзімі — 7 қыркүйек. Орын саны шектеулі.
Location: Mongolia (remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!
WHAT YOU’LL DELIVER
- Translate content between English and your native language while preserving cultural nuance and clarity.
- Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms.
- Apply current language standards, usage trends, and best practices to all deliverables.
- Evaluate and provide structured feedback to improve language model quality.
- Collaborate with Production and cross-functional teams to localize content for your language-speaking markets.
- Support content development, localization, and quality assurance for digital tools and applications.
- If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.
QUALIFICATIONS
- Native-level proficiency in the target language(s)
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Submit your application, including an updated copy of your CV in English.
Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in.
Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Remote
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE TEAM
The Risk & Fraud team exists to protect the thing that makes a marketplace work: trust. Every transaction we process depends on us drawing a clean line between genuine players and bad actors, without getting in the way of the good ones.
The work spans both ends of the problem: the day-to-day defense — alert review, chargeback management, and escalations from Customer Support — and the longer game of partnership strategy, fraud program design, KPI ownership, and staying ahead of how fraud evolves. We don't treat fraud as a cost centre — we treat it as a discipline.
ABOUT YOUR ROLE
As the Head of Risk & Fraud, you own the line between trust and loss for the entire business.
You're not refereeing from the stands. You set the fraud strategy across all our products, you lead the team, and you own the decisions that actually move the number — which partners we work with, which models we trust, where we draw the risk line, and what we tell Product when a new feature opens a door we'd rather keep shut. You're the person the stakeholders turn to when the question is "how exposed are we, and what are we doing about it?" and you answer with evidence, not vibes.
RESPONSIBILITIES
- Owner of the Number: You own the fraud P&L. Payout rate, chargeback rate, approval rate, false-positive rate — across the business, these are yours. You're the one who can explain every movement and who's accountable for the trend line.
- Leader of the Team: You won't just run the team; you'll build a strong second line of leadership beneath you and develop the people in it, so the function stays sharp whether or not you're in the room.
- The Strategy Setter: You own the fraud-reduction roadmap. You decide what we build versus buy, where we invest, and how the multi-product fraud program is designed — then you make sure it actually ships.
- The Partnership Principal: You own the commercial and strategic relationships with our fraud-prevention partners. RFPs, champion-challenger tests, SLAs, and the negotiations themselves sit with you.
- The Cross-functional Bridge: You're the operational partner to Product, Engineering, Finance, and Legal. When the business builds something new, you make sure fraud risk is designed in from the start — not patched in after the first loss.
- The Compliance Anchor: You own our risk-side regulatory and compliance obligations — PSP requirements, KYC, and law-enforcement requests — and make sure we're defensible as we scale across markets.
- The Final Word on Risk: You're the top escalation point for the hardest risk calls, and you represent Risk & Fraud in cross-functional and leadership forums with structure, data, and a clear point of view.
Requirements
-
- A Proven Track Record: You have solid experience in fraud, risk, or financial crime (think 4+ years in a fast-paced or high-growth environment) and have led a team before. What matters most is the scope you've owned — you've been accountable for fraud outcomes end to end, not just clearing queues.
- An Owner of Outcomes: You don't just talk about "reducing fraud" — you have the receipts. You can point to specific times you moved fraud rate, chargeback rate, or approval rate through structural change, and explain the trade-offs you made to get there.
- A Commercial Operator: You've owned partner selection and negotiation, managed budgets and SLAs, and know how to hold a partner accountable to the numbers they promised.
- A Data Native: You have a sixth sense for dashboards. You can look at a metric gap, diagnose the root cause, and make the call without waiting for an analyst to hand you the answer. Comfort in SQL / Databricks-type environments is a strong plus.
- A Builder of Teams: You find genuine satisfaction in developing leaders and building a function that thrives independently. You set clear expectations and you coach.
- Familiar with Our World: Ideally you've spent time in digital marketplaces, e-commerce, payments, or gaming, and you know the failure modes — promo abuse, reseller fraud, account takeover — and the pace of a high-volume digital business.
- Compliance-Fluent: You're comfortable operating against regulatory, PSP, and KYC obligations, and you know where the risk function's responsibility starts and stops.
- A Strong Communicator: Since we operate internationally, your written and spoken English needs to be sharp enough to set strategy, influence executives, and lead a diverse team.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Backend Engineer on the Plan: Spec-Driven Development team, you'll help build GitLab's intent-to-code loop: agentic workflows that turn a stated intent into a refined work item, an implementation plan, and verified, mergeable code. You'll own early-stage backend work across the flows, application programming interfaces, data models, and evaluation systems behind this experience, using Ruby on Rails, Python, PostgreSQL, GitLab Duo Agent Platform, large language model application programming interfaces, and an artificial intelligence gateway.
You'll join a small, distributed team working on one of GitLab's highest-visibility product bets, collaborating with design partners toward a public beta. In your first year, you'll lead major features from an unclear problem through release, help shape scope with product and users, mentor other engineers, and influence technical decisions across agent workflows and evaluation methods.
What you’ll do
Lead backend features from early product discussions through technical design, implementation, rollout, and post-launch learning.
Build the flows, application programming interfaces, and data models behind agent-generated work items, implementation plans, durable specifications, and mergeable code.
Develop evaluation and benchmarking systems that measure workflow quality, token cost, and success rate.
Use Ruby on Rails and Python to build reliable production systems, with PostgreSQL, GraphQL, representational state transfer, GitLab Duo Agent Platform, large language model application programming interfaces, and an artificial intelligence gateway.
Collaborate directly with product, design, engineers, design partners, and users to shape scope and make practical trade-offs.
Coordinate multi-person projects across the team and communicate decisions clearly in GitLab's asynchronous, all-remote environment.
Mentor other engineers and contribute to technical direction across the Plan group and related artificial intelligence initiatives.
Work in short iterations, share progress through demos, and use results and user feedback to guide what comes next.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Strong Ruby on Rails experience in a large production codebase and production experience with Python.
Experience driving substantial projects with several engineers over multiple months, with clear user or business outcomes.
A product mindset and experience owning features end to end, including shaping scope, making trade-offs, engaging with users, and learning from adoption after launch.
A full stack background with a current focus on backend engineering, plus the ability to read modern frontend code and design effective APIs.
Strong application programming interface design and structured query language fundamentals.
Experience exploring artificial intelligence-assisted development.
The ability to work independently, collaborate across functions and regions, and support others through technical leadership and mentoring. Experience with GraphQL, PostgreSQL performance at scale, or building and evaluating large language model or agent systems is helpful but not required.
We welcome candidates with different backgrounds and transferable experience. If you're excited about the role but don't meet every qualification, we encourage you to apply.
About the team
We are a team of four engineers, with two backend and two frontend engineers across Canada and Europe. You'll work in an all-remote, async-first environment with weekly sync calls, retrospectives, demos, and short iterations. This is early-stage work with broad ownership, space for creativity, and a fast pace. For more about our team and its work, see
Plan Team Handbook Page
and
Spec-Driven Development Initiative
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm is building the next generation of customer identity and authentication. This role is a hands-on engineering position inside Information Security, focused on designing and shipping core CIAM capabilities that protect customers and support growth.
You will build and operate backend services that power registration, login, authorization, and account lifecycle flows across B2C and B2B experiences. You will work closely with partner engineering teams and ensure identity features are delivered with strong security fundamentals, reliability, and operational rigor.
•
What you'll do
You have 7+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others.
Design, build, and operate core CIAM backend services that support customer registration, authentication, authorization, account lifecycle, and profile management for B2C and B2B platforms.
Implement and extend identity standards such as OAuth 2.0, OIDC, SAML, and SCIM in code, ensuring correctness, scalability, and clean integration patterns.
Develop backend APIs and services in Python and Kotlin that expose identity capabilities to web, mobile, and partner applications.
Integrate CIAM platforms with internal systems, including user data stores, messaging, fraud signals, and downstream customer platforms.
Own secure authentication and account flows end to end, including MFA, step-up authentication, device binding, consent, and adaptive authentication logic.
Automate CIAM infrastructure and deployments using Infrastructure as Code and CI/CD pipelines, treating identity as a core platform service.
Monitor, debug, and optimize CIAM services for performance, resilience, and abuse detection in high-scale environments.
•
What we look for
Strong experience designing and implementing CIAM systems, with deep, hands-on knowledge of OAuth 2.0, OIDC, SAML, and SCIM beyond basic configuration.
5+ years of professional backend software engineering experience
Strong production experience in Python or a similar backend language
Experience designing APIs, automation frameworks, and distributed systems
Hands-on experience building and maintaining CI/CD pipelines
Experience with GitHub-based development workflows and Buildkite or similar build systems
Experience with cloud-native development, preferably AWS
Hands-on experience extending and integrating CIAM platforms such as Okta, Auth0, Ping Identity, ForgeRock, or Azure AD B2C using custom code, hooks, and APIs.
Solid understanding of backend and distributed systems fundamentals, including API design, data modeling, latency, error handling, and observability.
Experience with Infrastructure as Code and automation tools such as Terraform, plus CI/CD pipelines for deploying backend services.
Strong security fundamentals applied through engineering, including access control models, token handling, encryption, MFA, and privacy by design.
Clear communication skills and the ability to work closely with product, frontend, mobile, and security teams while owning backend identity services.
Familiarity with tools such as Cursor and other AI-augmented development environments
Base Pay Grade - P
Equity Grade - USA 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $181,000 - $241,000
This posting is for an existing vacancy
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
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УдалённоleadFrance
УдалённоseniorLondon, UK; United States; They can drive clarity and consensus on hard, ambiguous problems that cross team and component boundaries, raise the bar for engineering quality wherever they work, thrive in a remote-first environment, communicate clearly across time zones, work with our users, while bringing curiosity and craftsmanship to hard problems; Please note: this role is currently prioritizing candidates currently located in the Eastern time zone (US or Canada), or in the EU
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоleadЮАР; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоheadГеография найма не уточнена
УдалённоseniorRemote - United States
УдалённоseniorPoland; North Macedonia; Kazakhstan; Montenegro; European Union; Ukraine; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET