Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for a Senior Business Systems Engineer to own and evolve Ramp’s Quote-to-Cash systems. You’ll build and maintain Ramp’s Salesforce-based quoting platform, contract workflows, and Billing/Core integrations that turn complex commercial agreements into accurate, supportable customer outcomes—from quote creation and approvals through order forms, provisioning, billing, renewals, and amendments.
This is not a Salesforce CPQ implementation role. Ramp uses an in-house Quote-to-Cash platform built on Salesforce, so we’re looking for a strong Salesforce engineer with experience in quoting, pricing, contracts, billing, subscriptions, or other complex commercial workflows.
This role sits in Growth Engineering’s Business Systems Engineering team and partners closely with Deal Desk, Legal, Finance, Billing Engineering, Product, and GTM teams. You’ll combine hands-on Salesforce engineering with systems design and strong commercial judgment to make high-stakes revenue workflows reliable, scalable, and easier for teams to use.
WHAT YOU’LL DO
- Design, develop, test, and deploy applications on the Salesforce Platform.
- Design, build, and operate Ramp’s Salesforce-based Quote-to-Cash platform and the integrations between Salesforce, Ironclad, Billing/Core, and adjacent business systems. Own data contracts, idempotency, error handling, reconciliation, and safe lifecycle changes for quotes, contracts, and subscriptions.
- Design, develop, and maintain integration solutions using in-house services and approved automation platforms.
- Drive architecture, tooling, and design decisions that keep commercial systems fast, reliable, and scalable.
- Write and communicate technical specifications, including architecture diagrams, data models, process flows, and sequence diagrams.
- Own data integrity and the operating assumptions for your domain; continually improve them.
- Partner with the rest of the team on code reviews, operational support, debugging, and solution design.
WHAT YOU’LL NEED
- 7+ years building applications on the Salesforce Platform.
- 5+ years of systems architecture and integration experience.
- Strong hands-on experience with Apex, triggers, Lightning Web Components, Flows, and asynchronous processing.
- Working knowledge of another programming language, such as Python.
- Strong API and integration-design skills, including reliable handling of retries, duplicate events, partial failures, and data reconciliation.
- Experience with Quote-to-Cash domains such as quoting, pricing, approvals, contract lifecycle management, billing, subscriptions, renewals, or amendments. Experience with Salesforce CPQ is welcome but not required.
- Familiarity with the broader GTM stack beyond Salesforce, such as Gong, LeanData, contract lifecycle management, billing, or revenue systems.
- Strong knowledge of synchronous and asynchronous integration patterns, streaming APIs, and publish/subscribe architectures.
- Working knowledge of data pipelines, CI/CD, Salesforce platform limits, code coverage, and unit-testing practices.
- Excellent written and verbal communication skills, including the ability to translate complex commercial requirements into simple, durable system behavior with non-engineering partners.
- Experience using AI-assisted development tools thoughtfully and evaluating their output.
NICE TO HAVES
- Snowflake/DBT
- Kafka experience
- Experience with Agile methodologies
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Enterprise Systems at 1Password owns the tools and systems the company runs on. We centrally select, administer, integrate, and govern Enterprise Tools so that they work together as an interconnected ecosystem that shapes how 1Password operates. The team is charting new territory: centralizing ownership of company tools, building cross-functional integrations, and enabling the company to adopt new technologies, including AI, responsibly and strategically.
The Senior Enterprise Systems Engineer is a key technical contributor on this team. You'll own the lifecycle and roadmap for a portfolio of Tier 1 enterprise tools, work closely with the team's Staff Engineer, and partner with Security, Finance, Legal, and business teams. You'll also bring practical AI and automation skills to your work. If you enjoy building scalable systems, solving workflow problems with automation, and raising the bar for those around you, we want to hear from you.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within the US or Canada.
What we're looking for:
- 5+ years of IT or enterprise systems experience, with a track record of building and supporting enterprise systems at scale.
- Hands-on expertise administering, integrating, and optimizing core enterprise platforms such as Slack, Google Workspace, Zoom, Notion, Jira, Asana, or similar.
- Experience with identity and access management concepts, including SSO, SCIM provisioning, and access reviews (Okta preferred).
- Experience with workflow automation and integration tools such as Tines, Okta Workflows, Workato, or APIs and low-code/no-code platforms.
- Practical experience with AI-enabled productivity tools or platforms (e.g., ChatGPT Enterprise, Dust, Claude, Glean), with an understanding of secure and responsible AI adoption.
- Ability to build and communicate a strategic roadmap for a tool or portfolio, and to translate business workflow challenges into effective technical solutions.
- Familiarity with software licensing, procurement, and vendor management (a plus).
- Strong collaboration and communication skills, with the ability to work with both technical and non-technical stakeholders in a rapidly scaling organization.
- A desire to mentor others and contribute to a positive team culture.
Success in this role looks like:
- Your assigned tools are configured, maintained, and operating reliably, meeting team standards for uptime, security posture, and employee adoption.
- Each tool you own has a documented roadmap aligned with company needs and vendor direction.
- Licenses, renewals, and provisioning are managed efficiently, with clear ownership and no grey zones between IT and the business.
- Integrations and configurations are documented and follow consistent standards.
- AI features and automations in your area are rolled out securely and adopted, with measurable reductions in manual effort.
- Partners across IT, Security, Finance, Legal, and the business see you as a trusted, responsive point of contact.
What you can expect:
- Own the end-to-end lifecycle of an assigned portfolio of Tier 1 tools (e.g., Slack, Google Workspace, Zoom, Notion, Jira, Asana, Freshservice), including administration, configuration, support, and documentation.
- Develop and maintain strategic roadmaps for your tools, balancing near-term priorities with long-term direction and staying current on vendor roadmaps. Contribute to the team's overall roadmap.
- Manage SSO and SCIM provisioning through Okta, and support access controls, access reviews, and application onboarding and offboarding.
- Implement and maintain configuration standards and governance (e.g., feature enablement, retention policies, compliance guardrails), balancing enterprise-wide consistency with business unit needs.
- Support license management, cost projections, renewals, and vendor relationships, partnering with Finance, Legal, and Procurement.
- Assess new application requests against the team's tiering criteria (adoption scope, security sensitivity, integration complexity, and contract value), and confirm responsibilities with business teams before onboarding or procurement proceeds.
- Design, build, and maintain integrations between enterprise applications using APIs, Tines, Okta Workflows, and other tooling.
- Configure and operate AI features and platforms (e.g., OpenAI Enterprise, Dust, and AI capabilities within Slack, Notion, and Google Workspace), ensuring secure, responsible, and well-supported usage.
- Build and maintain AI-powered workflows and automations that reduce manual effort and streamline operations across teams.
- Contribute technical analysis and recommendations when evaluating new tools and AI capabilities, covering security, privacy, compliance, and fit.
- Develop and maintain documentation, standards, and best practices for tool configurations, integrations, and AI and automation usage.
- Provide technical guidance to help employees adopt centralized tools and AI capabilities, in coordination with the AI Working Group and Enterprise L&D.
- Mentor teammates and share knowledge to help build a collaborative, focused, and impactful team.
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $117,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Device Infrastructure Services owns the full lifecycle of hardware and operating systems across 1Password. The team is looking for the Staff Engineer who will lead its next chapter: a deliberate shift from legacy device management patterns towards devops and AI-enabled operations.
You'll be the technical leader of this team, responsible for setting the roadmap for this transformation and making sure it gets executed. This isn't a role where you hand off a roadmap and step back: you'll be in the build alongside the team, coaching engineers and raising the ceiling on what they're capable of. If you're excited by building scalable systems, shaping the strategy behind tools the whole company depends on, and bringing out the best work in the people around you, we want to hear from you.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 7+ years of IT and enterprise endpoint management experience, including 2+ years at a senior or staff IC level, with a track record of building and managing endpoints with Gitops practices.
- Demonstrate broad knowledge of enterprise endpoint management, deep operating system-level experience, and the ability to recognize patterns across a fleet and build fixes that prevent recurrence.
- Practical experience using AI tools to enable or accelerate IT operations and the judgment to know where AI speeds things up versus where it introduces risk.
- Proven ability to define and drive technical roadmaps, seeing around corners and balancing long-term vision with near-term execution.
- Strong scripting and IaC ability (Bash, Python, and Terraform at minimum) — both writing production-quality automation yourself and reviewing others' code with a critical eye.
- Deep working knowledge of enterprise security fundamentals as they apply to endpoints: encryption, patch/vulnerability management, EDR, least-privilege enforcement, and compliance frameworks (SOC 2, ISO 27001, or similar).
- Lead through change, collaborate effectively, and mentor engineers while maintaining a focused and impactful team environment.
What you can expect:
- Own the technical direction of our Device Infrastructure Services, the tooling and standards that keep ~2,000 endpoints compliant, configured, and secure.
- Drive the technical direction of a DevOps operating model for the fleet — config-as-code, version control, code review, and CI/CD pipelines in place of manual console changes — and drive adoption of that model across the IT team.
- Lead the adoption of responsible agentic AI across the device team, building the guardrails that decide what agents can act on autonomously and what still needs a human checkpoint.
- Act as the final escalation point for high-severity endpoint incidents, including deep machine-level diagnosis on both macOS and Windows hardware.
- Partner across IT, Security, and product teams building custom solutions and helping push their initiatives across the finish line.
- Assess and pilot new tooling (e.g., MDM platform migrations, patch management systems) and drive build-vs-buy decisions.
- Collaborate with product teams to advise on features from the perspective of a real-world enterprise device deployment, and lead Customer Zero initiatives — piloting and stress-testing our own product against our internal fleet before it reaches customers.
What success looks like:
- Establishing a clear 12-month roadmap for the transition to a GitOps-based operating model.
- Building device health metrics and remediation standards for machine security, performance, and employee experience.
- Developing our AI-assisted operations strategy, with automation milestones that balance speed, human review, security and agentic workflows.
- Supporting the unpredictable release cadence of major OS vendors, and making sure those updates land safely across the org.
- Bringing the team along with you — at 1Password, we Put People First. This role isn't just about leveling up what we can do technically, it's also about coaching the team along the way.
USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $122,000 CAD and $177,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Russia
Workplace: hybrid
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
The ideal candidate will be responsible for managing RDBMS and NoSQL solutions, optimizing performance, implementing replication and high availability, and providing support to development teams.
Qualifications
5+ years of experience as a Database Administrator
Bachelor's Degree or equivalent experience in Computer Science, Technology, or a related field of study
Expert-level experience with at least one of MySQL, PostgreSQL
Familiarity with other RDBMS or NoSQL solutions
Strong knowledge of SQL (DDL, DML, DCL)
Experience with AWS or GCP cloud platforms
Proficiency in Linux
Excellent interpersonal and communication skills, with the ability to convey technical information to non-technical stakeholders
Strong analytical and problem-solving abilities
English language proficiency at B2 level or higher
A plus if:
Experience in scripting, automation, and Infrastructure-as-Code (IaC) tools (e.g., Terraform, Puppet, Bash/Python)
Team management experience
Familiarity with observability tools like Datadog, Prometheus, Grafana, or Zabbix
Responsibilities
Manage RDBMS and NoSQL solutions
Ensure database performance, scalability, high availability, and disaster recovery across environments deployed on bare-metal servers and virtual machines
Implement and manage replication сhains, partitioning / sharding, backups
Assist development teams in creating, optimizing, and problem solving with RDBMS and NoSQL solutions
Troubleshooting
Drive automation using Terraform, Puppet, and custom tooling for infrastructure and database lifecycle management
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: São Paulo, Brazil
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
What You’ll Do
Respond to common user questions and provide clear, accurate information about available IT services.
Communicate with users regarding the status, progress, and resolution of reported issues.
Troubleshoot and resolve routine hardware, software, network, VPN, and endpoint incidents using established procedures and tools.
Escalate issues that require additional technical expertise or authorization.
Report the status of assigned tasks and communicate risks or impediments promptly.
Create, update, and maintain tickets, task hierarchies, and related links in Jira.
Perform assigned tasks under direct supervision and participate in required team meetings.
Contribute to technical discussions and communicate effectively with team members and internal stakeholders.
Update hardware and software inventories, standard records, operational lists, and supporting documentation.
Perform routine system-administration procedures using documented instructions or guidance from experienced System Administrators.
Deploy, configure, and troubleshoot required endpoint agents and corporate applications.
Support endpoint updates, configurations, and basic security controls.
Assist with hardware and software tracking for employee workstations.
Follow Exadel’s information-security requirements and report suspected security incidents promptly.
Adhere to all organizational policies, procedures, and technical standards.
Continuously develop your technical knowledge and professional capabilities.
What You Bring
Basic practical knowledge of Windows, Linux, or macOS.
Familiarity with endpoint software deployment, system configuration, operating-system updates, and basic troubleshooting.
Ability to use command-line utilities and system or event logs to investigate common issues.
Basic understanding of TCP/IP networking concepts.
Familiarity with DNS concepts, including record types, recursive resolution, caching, and manual queries.
Basic understanding of DHCP and firewall functionality.
Ability to use diagnostic tools such as Ping and Traceroute.
Ability to configure and troubleshoot basic OpenVPN connections on endpoint devices.
Ability to identify and diagnose common issues affecting laptops and office peripherals, including printers.
Ability to distinguish between hardware-related and software-related problems.
Practical knowledge of common applications and systems used by end users.
Ability to quickly learn new systems, operational procedures, and support guidelines.
Understanding of information-security fundamentals and the importance of following corporate security policies.
Familiarity with deploying, configuring, and troubleshooting corporate antivirus software.
Basic knowledge of centralized endpoint-management tools, preferably Endpoint Central.
Familiarity with hardware and software asset tracking.
Strong customer-service, communication, teamwork, and problem-solving skills.
Ability to follow established instructions, document work accurately, and escalate issues appropriately.
A proactive approach to learning and developing technical skills.
English level
Upper-Intermediate
Work Type:
Hybrid
Location:
São Paulo, Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Задачи:
— Поддержка и сопровождение систем выхода на рынок, включая HubSpot, Vitally и другие операционные платформы.
— Создание, поддержка и устранение неполадок в рабочих процессах, автоматизациях, этапах жизненного цикла, правилах маршрутизации и операционных процессах.
— Расследование и решение проблем систем, сбоев рабочих процессов, несоответствий данных и операционных запросов от внутренних команд.
— Взаимодействие с отделами продаж, клиентского успеха, маркетинга, финансов и продукта для улучшения бизнес-процессов и операционной эффективности.
— Создание и поддержка панелей мониторинга и отчетности для отображения информации о воронке продаж, состоянии клиентов, продлениях, прогнозах и других ключевых бизнес-метриках.
— Поддержка интеграций и потоков данных между CRM, биллингом, продуктом, аналитикой и системами поддержки клиентов.
— Очистка данных, улучшение качества CRM и поддержание точности данных в бизнес-системах.
— Документирование процессов, руководств по устранению неполадок и операционных инструкций для повышения масштабируемости и возможности самостоятельного решения проблем.
— Выявление возможностей для автоматизации повторяющейся работы с использованием рабочих процессов, AI-инструментов и других операционных технологий.
— Помощь в межфункциональных операционных проектах, направленных на улучшение совместной работы команд и масштабирование процессов.
Требования:
— Опыт работы 3+ года в поддержке бизнес-систем, операциях, revenue operations, customer operations или аналогичной функции.
— Опыт работы с CRM-платформами, такими как HubSpot, Salesforce или аналогичными.
— Опыт создания или поддержки рабочих процессов, автоматизаций, отчетности и операционных процессов.
— Сильные аналитические и проблемно-ориентированные навыки с умением устранять неполадки в нескольких системах.
— Понимание качества данных и потоков информации между бизнес-приложениями.
— Хорошие организационные навыки и способность управлять несколькими приоритетами в быстро меняющейся среде.
— Отличные коммуникативные навыки и умение эффективно работать с техническими и нетехническими заинтересованными сторонами.
— Настрой на постоянное улучшение и интерес к изучению новых инструментов и технологий.
Преимущества:
— Опыт работы с Vitally или аналогичными платформами Customer Success.
— Опыт работы с инструментами автоматизации рабочих процессов, такими как Zapier, Make, n8n, Workato или аналогичными.
— Знакомство с API, интеграциями или low-code автоматизацией.
— Опыт использования AI-инструментов, таких как ChatGPT, Claude, GitHub Copilot или инструменты с поддержкой MCP для улучшения рабочих процессов или продуктивности.
— Опыт работы с инструментами отчетности, такими как Looker, Sigma, Tableau или Power BI.
— Базовые знания SQL.
— Опыт поддержки SaaS-организаций, выходящих на рынок.
Процесс собеседования:
— Введение: 30-минутное обсуждение с менеджером по найму.
— Глубокое погружение: 60-минутная техническая оценка в реальном времени.
— Цикл: серия 45-минутных бесед с командой (максимум 3 часа), где оценивается "что, почему и как" вашей лучшей работы.
Location: San Francisco, CA
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for an IT Site Specialist to join our IT Team at Ramp based in our San Francisco office! This is a temporary full-time on-site role that blends hands-on, in-person site support with ownership of our core SaaS application stack, and we weigh both sides equally. On the site side, you’ll be the primary IT presence in SF — owning deskside support, onboarding/offboarding, endpoint and AV support, and office inventory. On the application side, you’ll administer the tools the whole company depends on — Okta, Google Workspace, Slack, JAMF, and a growing set of SaaS platforms — owning provisioning, access, portfolio, renewals, integrations, and automation. We’re looking for someone who takes pride in running a smooth on-the-ground operation while also thinking like a systems owner who scales IT through automation and sound identity practices.
WHAT YOU’LL DO
- Provide in-person support at our San Francisco office 5 days/week, acting as the site’s primary IT point of contact.
- Perform IT Support Specialist (L4) duties, encompassing all responsibilities of the IT Support Specialist role.
- Provide deskside/walk-up support and resolve IT tickets end-to-end.
- Handle advanced troubleshooting and internal escalation before handoff to Pod 2 – IT Engineering.
- Triage and field support requests across tickets, email, Slack, and the team-it-ops and help-it distros; proactively work to minimize volume and improve SLAs.
- Direct and review Serval (AI support agent) workflow runs — step in when automated resolution fails, and contribute workflow builds and guidance improvements.
- Coordinate application onboarding/offboarding tied to lifecycle events (joiner/mover/leaver) — provisioning, deprovisioning, and access changes across the SaaS stack.
- Administer core applications (Okta, Google Workspace, Slack, JAMF, and other SaaS tools): user lifecycle, group/role management, and SSO/SCIM integrations.
- Own application portfolio management — seat counts, usage tracking, and license optimization.
- Manage SaaS renewals — tracking contract dates and coordinating renewals/cancellations.
- Partner with Pod 3 on SaaS App Strategy execution from an operational/usage standpoint.
- Build and maintain integrations and automations to reduce manual work and enforce least-privilege access.
- Manage on-site hardware inventory, lifecycle, and procurement coordination — stock levels, reorder requests, and coordinating with fulfillment vendors (e.g., Firstbase, SHI, CDW, Amazon).
- Support AV/conference room reliability in the SF office.
- Take ownership of small and large projects, partnering with internal and external teams to deliver.
- Perform recurring audits on application licenses, access, and hardware; drive remediation.
- Create technical and user-facing documentation; push the team toward industry best practices.
- Be an advocate for our users — understand their challenges and remove blockers with empathy.
WHAT YOU NEED
- Minimum 4 years of technical experience in an enterprise-size organization, with hands-on experience in both on-site IT support and SaaS/application administration.
- Strong knowledge of our core tech stack: Okta, Google Workspace, Slack, JAMF, and modern SaaS tools.
- Solid understanding of User Lifecycle Management, identity/access management, and least-privilege principles.
- Experience with SSO/SCIM provisioning and building integrations or automations across SaaS platforms.
- Experience managing SaaS application portfolios, license optimization, and vendor renewals.
- Experience with deskside support, ticket resolution, and knowing when to escalate to an engineering team.
- Comfort owning the physical site experience — endpoint troubleshooting, AV, and inventory — alongside back-end application administration.
- Strong attention to detail, execution-oriented, and comfortable owning ambiguous, cross-functional work.
NICE-TO-HAVES
- Experience in high-growth startups.
- Experience managing macOS/Windows in hybrid/remote environments.
- Scripting/automation experience (e.g., Python, API integrations, workflow tools).
- Experience with AI-assisted support tooling and workflow automation (e.g., Serval or similar).
- Experience coordinating hardware procurement with fulfillment vendors (e.g., Firstbase, SHI, CDW).
- Okta Certified Professional / Administrator.
- Slack Certified Admin.
- Google Workspace Administrator experience.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Toronto, ON
Workplace: OnSite
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
1Password is opening a new flagship office in Toronto, and we need a senior technical leader to own the workplace technology that powers it. As a member of the IT team, this role is responsible for designing, implementing, and continuously evolving the technology experience across network infrastructure, AV and collaboration systems, physical security technology, and workplace endpoint services.
This is an onsite, senior individual contributor role based in Toronto, reporting to the Manager of IT Support. You will serve as the company's primary subject matter expert for workplace networking and AV technologies, establishing the technical standards that will be replicated across future office locations. Beyond building the Toronto office, you will provide ongoing engineering leadership, drive technology improvements, mentor Workplace Technology Specialists supporting regional offices, and act as the senior escalation point for complex infrastructure and workplace technology issues. If you enjoy owning systems end to end, building scalable solutions, and solving challenging technical problems, we'd love to hear from you.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is an onsite opportunity within Toronto, Canada.
What we're looking for:
- 5+ years designing, deploying, and supporting enterprise network infrastructure, including wired, wireless, routing, switching, and WAN/ISP redundancy using platforms such as Cisco Meraki or Aruba.
- Experience designing, deploying, and operating enterprise workplace AV environments, including video conferencing, room scheduling, multi zone audio, digital signage, and room control systems.
- Experience administering MDM platforms and managing endpoint lifecycle, provisioning, automation, and deployment workflows.
- Experience implementing and supporting physical security technologies, including access control and camera platforms.
- Experience delivering new office builds or major workplace technology projects while coordinating with vendors, contractors, and building management.
- Experience building automation workflows and operational tooling that reduce manual effort and improve reliability.
- Strong communication skills with the ability to partner effectively across technical and nontechnical stakeholders.
- Willingness to travel to support office builds, technology standardization, and regional workplace initiatives.
Bonus points for:
- Experience working in a remote first organization supporting distributed workplace infrastructure.
- Familiarity with SOC 2, ISO 27001, and physical security governance requirements.
- Experience mentoring technical staff and establishing engineering standards across multiple office locations.
What you can expect:
INFRASTRUCTURE
- Design, deploy, and continuously improve the Toronto office network, including wired, wireless, dedicated IT room infrastructure, and redundant internet connectivity with automated failover.
- Serve as the technical owner for workplace networking across the company, developing scalable standards and reference architectures for future office builds.
- Own the physical security technology stack, including access control, camera systems, and integrated workplace technologies.
- Partner with the Security team on governance, compliance, audit requirements, and building integrations while driving long term platform reliability and lifecycle planning.
- Own vendor relationships, technology evaluations, hardware standards, monitoring, capacity planning, and ongoing infrastructure performance across networking, AV, and physical security systems.
- Evaluate emerging workplace technologies and recommend improvements that enhance reliability, scalability, and employee experience.
WORKPLACE EXPERIENCE
- Design, deploy, and continuously optimize AV and collaboration technologies across a variety of meeting spaces, including video conferencing, room scheduling, multi zone audio, digital displays, and proactive monitoring.
- Own the technology behind the end to end onboarding experience for Toronto employees, including device provisioning, MDM workflows, automation, deployment standards, and lifecycle management.
- Act as the senior technical escalation point for complex networking, AV, workplace infrastructure, and endpoint issues, while providing hands on support when required.
- Provide mentorship and technical guidance to Workplace Technology Specialists supporting other regional office locations, helping establish consistent engineering and operational standards across the company.
- Build and maintain engineering documentation, runbooks, architecture diagrams, automation workflows, and operational standards.
- Provide onsite coverage for workplace technology operations during planned absences and support additional office builds and major technology initiatives as needed.
What success looks like:
- The Toronto office launches with resilient, well designed networking, AV, and physical security systems that become the blueprint for future 1Password offices.
- Workplace infrastructure continues to evolve through proactive engineering, monitoring, automation, and lifecycle improvements rather than reactive support.
- Regional Workplace Technology Specialists are enabled through mentorship, documentation, and standardized engineering practices.
- Employees have a seamless workplace technology experience, while complex technical issues are resolved through thoughtful engineering solutions.
- Routine operational work becomes increasingly automated, allowing more time to focus on strategic infrastructure improvements and future office expansion.
Canada-based roles only: The annual base salary for this role is between $93,000 CAD and $130,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Senior Staff Systems Engineer, GTM, to help us evolve our Salesforce CRM to the next level to meet the needs of our rapidly scaling global business. You are a highly skilled Salesforce technology professional capable of working across all levels of the organization. You are adept at crafting, implementing, and evolving out-of-the-box and custom solutions that employ best practices for systems integration (API and IPaaS Solutions) across the SFDC ecosystem.
You will work closely with our current Revenue Excellence team and our cross-functional stakeholders in Marketing, Finance, Sales, Analytics, Product, Customer Success, and Engineering to ensure we leverage Salesforce as the organization's source of truth.
You’ll also be responsible for ensuring the technical excellence of your team and owned services, through design reviews, code reviews, and our approval process; contributing to architectural designs; and mentoring colleagues. This is a high-visibility role within the organization with an incredible opportunity to drive impact and value quickly.
This is a full-time, hybrid position based in our Oakland, CA, or Denver, CO offices or remotely in the US.
Technologies You’ll Use
Salesforce CRM, CPQ, Apex, JavaScript, Lightning Web Components (LWC), SOQL, Salesforce APIs, Python, HTML, Git, consuming and invoking web services utilizing WCF, REST, XML, JSON.
What You’ll Do
Project Lead:
Define and drive the critical projects and technical strategy for Salesforce CRM and related systems, ensuring alignment with overall business objectives. Lead the design and implementation of scalable and secure solutions that integrate seamlessly with other enterprise systems.
Strategic Initiatives:
Spearhead key strategic initiatives, such as process automation and data integration efforts, to enhance operational efficiency and business agility.
Cross-Functional Collaboration:
Work closely with key stakeholders and executives across the organization to identify and prioritize key projects, providing technical expertise and strategic insights.
Team Leadership and Development:
Mentor and develop a team of engineers, fostering a culture of innovation and continuous improvement. Lead by example, promoting best coding, design, and system architecture practices.
Complex Problem Solving:
Address high-impact, complex technical challenges, ensuring the reliability, performance, and scalability of Salesforce and its integrations.
Governance and Compliance:
Establish and enforce governance frameworks, ensuring compliance with industry standards, data privacy regulations, and internal policies.
Thought Leadership:
Contribute to the broader tech community by sharing best practices, participating in industry events, and publishing insights on Salesforce technology.
Ownership and Accountability:
Own the Salesforce ecosystem fully, driving enhancements and optimizations to meet evolving business needs. Act as the primary point of contact for high-stakes projects and critical system issues.
Skills We’re Looking For
Extensive Salesforce Expertise:
5+ years of experience in Salesforce development and architecture, including deep knowledge of Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Salesforce APIs. Demonstrated ability to design and implement complex, scalable solutions within the Salesforce ecosystem. 2nd Generation Managed Package experience is a plus.
Business Acumen and Cost Management:
Strong understanding of business processes, particularly billing, revenue recognition, and order management. Ability to evaluate and compare alternative solutions based on cloud costs and performance implications, ensuring efficient and cost-effective technology investments. Skilled in communicating complex technical concepts to non-technical stakeholders and aligning technical initiatives with business objectives.
Strategic Vision and Execution:
Experience in setting and executing strategic technical visions, particularly in the context of complex Salesforce implementations and integrations. Ability to align technology initiatives with business goals and drive transformative projects.
Leadership and Mentorship:
Proven track record in leading and mentoring technical teams, with experience in upleveling engineers and fostering a culture of innovation, continuous learning, and technical excellence. Demonstrated ability to manage and lead geographically dispersed teams, effectively handling projects across time zones and cultural contexts. Skilled in ensuring effective communication and collaboration in a global team environment.
Enterprise-Level Systems Integration:
Expertise in integrating Salesforce with other enterprise systems, utilizing APIs, middleware, and IPaaS solutions. Experience with event-driven architectures and managing data flows across multiple platforms.
Governance and Compliance:
Demonstrated experience in establishing governance frameworks, ensuring compliance with industry standards, regulatory requirements (such as GDPR), data retention, and internal policies related to data security and privacy.
Complex Problem Solving:
Proven ability to tackle complex technical challenges, particularly related to performance optimization, scalability, and system resilience. Experience in designing solutions that address high-volume data processing and integration challenges.
Advanced Certifications:
Salesforce Developer I & II certifications are required; Salesforce System Architect and/or Salesforce CPQ Specialist Certification is highly preferred. Additional certifications, such as Salesforce Technical Architect or Application Architect, are a plus.
Agile and DevOps Expertise:
Agile and DevOps Expertise: In-depth understanding of Agile methodologies, with experience leading Agile teams. Proficiency in Salesforce DevOps practices, including CI/CD pipelines, version control (Git), and automated testing frameworks. Hands-on experience using AI coding assistants and LLM-based tools to accelerate development, testing, and documentation workflows.
Autonomy and Adaptability
: Comfortable operating independently with minimal oversight and adjusting quickly to shifting priorities, ambiguous requirements, and evolving project scope in a fast-moving environment.
Communication and Presentation Skills:
Exceptional written and verbal communication skills, with the ability to effectively present complex technical information to senior leadership and external stakeholders. Experience in technical writing and documentation.
Quality and Standards Oversight:
Experience establishing and enforcing coding standards, best practices, and quality assurance processes. Focus on writing meaningful and comprehensive tests, including unit tests, integration tests, and end-to-end tests, to ensure the robustness and reliability of software. Responsible for conducting thorough code reviews and maintaining high-quality standards across all deliverables.
Ability to collaborate in a highly geographically dispersed team environment.
Optional Bonus Skills
Salesforce System Architect Certification
Proven experience developing programmatic components to extend Salesforce Enterprise Territory Management functionality.
#LI-DC2 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$191,761.50
—
$239,701.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Senior Staff Systems Engineer, GTM, to help us evolve our Salesforce CRM to the next level to meet the needs of our rapidly scaling global business. You are a highly skilled Salesforce technology professional capable of working across all levels of the organization. You are adept at crafting, implementing, and evolving out-of-the-box and custom solutions that employ best practices for systems integration (API and IPaaS Solutions) across the SFDC ecosystem.
You will work closely with our current Revenue Excellence team and our cross-functional stakeholders in Marketing, Finance, Sales, Analytics, Product, Customer Success, and Engineering to ensure we leverage Salesforce as the organization's source of truth.
You’ll also be responsible for ensuring the technical excellence of your team and owned services, through design reviews, code reviews, and our approval process; contributing to architectural designs; and mentoring colleagues. This is a high-visibility role within the organization with an incredible opportunity to drive impact and value quickly.
This is a full-time, hybrid position based in our Oakland, CA, or Denver, CO offices or remotely in the US.
Technologies You’ll Use
Salesforce CRM, CPQ, Apex, JavaScript, Lightning Web Components (LWC), SOQL, Salesforce APIs, Python, HTML, Git, consuming and invoking web services utilizing WCF, REST, XML, JSON.
What You’ll Do
Project Lead:
Define and drive the critical projects and technical strategy for Salesforce CRM and related systems, ensuring alignment with overall business objectives. Lead the design and implementation of scalable and secure solutions that integrate seamlessly with other enterprise systems.
Strategic Initiatives:
Spearhead key strategic initiatives, such as process automation and data integration efforts, to enhance operational efficiency and business agility.
Cross-Functional Collaboration:
Work closely with key stakeholders and executives across the organization to identify and prioritize key projects, providing technical expertise and strategic insights.
Team Leadership and Development:
Mentor and develop a team of engineers, fostering a culture of innovation and continuous improvement. Lead by example, promoting best coding, design, and system architecture practices.
Complex Problem Solving:
Address high-impact, complex technical challenges, ensuring the reliability, performance, and scalability of Salesforce and its integrations.
Governance and Compliance:
Establish and enforce governance frameworks, ensuring compliance with industry standards, data privacy regulations, and internal policies.
Thought Leadership:
Contribute to the broader tech community by sharing best practices, participating in industry events, and publishing insights on Salesforce technology.
Ownership and Accountability:
Own the Salesforce ecosystem fully, driving enhancements and optimizations to meet evolving business needs. Act as the primary point of contact for high-stakes projects and critical system issues.
Skills We’re Looking For
Extensive Salesforce Expertise:
5+ years of experience in Salesforce development and architecture, including deep knowledge of Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Salesforce APIs. Demonstrated ability to design and implement complex, scalable solutions within the Salesforce ecosystem. 2nd Generation Managed Package experience is a plus.
Business Acumen and Cost Management:
Strong understanding of business processes, particularly billing, revenue recognition, and order management. Ability to evaluate and compare alternative solutions based on cloud costs and performance implications, ensuring efficient and cost-effective technology investments. Skilled in communicating complex technical concepts to non-technical stakeholders and aligning technical initiatives with business objectives.
Strategic Vision and Execution:
Experience in setting and executing strategic technical visions, particularly in the context of complex Salesforce implementations and integrations. Ability to align technology initiatives with business goals and drive transformative projects.
Leadership and Mentorship:
Proven track record in leading and mentoring technical teams, with experience in upleveling engineers and fostering a culture of innovation, continuous learning, and technical excellence. Demonstrated ability to manage and lead geographically dispersed teams, effectively handling projects across time zones and cultural contexts. Skilled in ensuring effective communication and collaboration in a global team environment.
Enterprise-Level Systems Integration:
Expertise in integrating Salesforce with other enterprise systems, utilizing APIs, middleware, and IPaaS solutions. Experience with event-driven architectures and managing data flows across multiple platforms.
Governance and Compliance:
Demonstrated experience in establishing governance frameworks, ensuring compliance with industry standards, regulatory requirements (such as GDPR), data retention, and internal policies related to data security and privacy.
Complex Problem Solving:
Proven ability to tackle complex technical challenges, particularly related to performance optimization, scalability, and system resilience. Experience in designing solutions that address high-volume data processing and integration challenges.
Advanced Certifications:
Salesforce Developer I & II certifications are required; Salesforce System Architect and/or Salesforce CPQ Specialist Certification is highly preferred. Additional certifications, such as Salesforce Technical Architect or Application Architect, are a plus.
Agile and DevOps Expertise:
Agile and DevOps Expertise: In-depth understanding of Agile methodologies, with experience leading Agile teams. Proficiency in Salesforce DevOps practices, including CI/CD pipelines, version control (Git), and automated testing frameworks. Hands-on experience using AI coding assistants and LLM-based tools to accelerate development, testing, and documentation workflows.
Autonomy and Adaptability
: Comfortable operating independently with minimal oversight and adjusting quickly to shifting priorities, ambiguous requirements, and evolving project scope in a fast-moving environment.
Communication and Presentation Skills:
Exceptional written and verbal communication skills, with the ability to effectively present complex technical information to senior leadership and external stakeholders. Experience in technical writing and documentation.
Quality and Standards Oversight:
Experience establishing and enforcing coding standards, best practices, and quality assurance processes. Focus on writing meaningful and comprehensive tests, including unit tests, integration tests, and end-to-end tests, to ensure the robustness and reliability of software. Responsible for conducting thorough code reviews and maintaining high-quality standards across all deliverables.
Ability to collaborate in a highly geographically dispersed team environment.
Optional Bonus Skills
Salesforce System Architect Certification
Proven experience developing programmatic components to extend Salesforce Enterprise Territory Management functionality.
#LI-DC2 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$202,787
—
$253,483.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are looking for an IT Support / Operations Engineer to join Baseten
as we continue to scale our IT team. In this role, you will play a critical part in
bringing our technical support entirely in-house to provide a seamless, high-touch
experience for all Baseten employees.
As we continue to scale, you will be the primary point of contact for day-to-day
technical issues, allowing you to have a direct impact on our team's productivity
and overall office environment. This position is ideal for a hands-on problem
solver who enjoys a mix of hardware and software troubleshooting, user lifecycle
management, and maintaining the physical IT infrastructure of a modern office.
While you will focus heavily on elevating our internal support standards, you will
also assist with systems administration and workflow automation as our company
evolves. This is a hybrid role based out of our San Francisco or New York office, following our
standard policy of three days per week in-person to ensure our physical office
and AV systems remain high-performing and reliable.
RESPONSIBILITIES
- Serve as the escalation point for day-to-day technical support, diagnosing and
resolving hardware and software issues across our Mac and Windows fleet
- Manage user lifecycle administration including provisioning, deprovisioning,
and access management across all systems and services
- Own the IT onboarding experience for new employees — from laptop setup
and account configuration to a smooth first-day experience
- Maintain and continuously improve office IT infrastructure to ensure a reliable,
high-performing environment for all employees
- Build and maintain a knowledge base of self-serve resources to reduce ticket
volume and empower users
- Manage IT asset procurement, inventory tracking, and vendor relationships
- Support new office buildouts and contribute to broader workplace IT planning
as we scale
- Identify opportunities to automate workflows and eliminate inefficiencies
across IT operations
- Adapt to the evolving needs of a fast-growing company, taking on new
challenges as they arise
- Systems administration, including managing admin-level access, configuring
user permissions, and performing routine maintenance across cloud-based
services.
REQUIREMENTS
- Strong working knowledge of Google Workspace, MDM platforms (e.g.
Kandji), IdM/SSO solutions (e.g. Okta), and video conferencing tools
- Proven experience administering macOS at scale, with solid working
knowledge of Windows environments
- Hands-on experience with automation tools and a track record of streamlining
IT processes and workflows
- Excellent communication skills with a genuine passion for delivering great
support experiences
- Strong organizational skills with the ability to manage multiple priorities in a
fast-paced, ambiguous environment
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Limassol; Nicosia; Athens
Workplace: hybrid
The role:
Driven by complex database architectures, automated failover mechanisms, and bulletproof operational resilience?
If you thrive on taking ownership of enterprise-grade database systems across multi-cloud and complex on-premises setups, mastering zero-downtime clustering, performance optimization, and large-scale data migrations, this is your next strategic move! Join our team as a Senior Database Administrator and play a key role in architecting secure, highly available DB capabilities, driving our long-term technology strategy, and elevating the reliability of our global infrastructure.
The main responsibilities of the position include:
Act as primary DBA for enterprise databases (Oracle, MySQL, PostgreSQL, MSSQL, MongoDB) across on-premises and cloud setups
Architect and guide configurations for High Availability (HA), Disaster Recovery (DR), and zero-downtime data migrations
Research and implement next-gen database technologies, deployment tools, and automation to drive efficiency
Partner with InfoSec to maintain top-tier database security, access controls, and compliance auditing
Mentor and develop team members through continuous feedback, targeted goal-setting, and personalized growth plans
Foster an open, highly motivated team culture built on active knowledge-sharing and creative problem-solving
Coordinate daily task distribution to ensure an optimized, well-balanced workload across the DBA team
Partner with the DBA Team Leader to set, track, and execute departmental KPIs aligned with corporate goals
Collaborate with internal departments to support business-critical projects and infrastructure needs
Main requirements:
BSc/MSc in Information Technology or any other relevant field
Minimum 5 years’ experience in a similar position, preferably in the financial services industry
High-level expertise in at least one major engine (MSSQL, MySQL, Oracle, PostgreSQL, or Redshift) and a deep understanding of fault-tolerant, high-availability database architectures
Proficient in database tuning, SQL query optimization, and writing Shell scripts to automate operational workflows
Strong technical knowledge of Linux and Windows OS, paired with hands-on experience in cloud database platforms (AWS RDS, Azure, or Oracle Cloud)
Advanced problem-solving skills with the foresight to identify areas needing security enhancements, system updates, and scheduled maintenance
Proven leadership capability to coach, mentor, and develop team members while keeping the team motivated and focused on goals
Excellent verbal and written communication skills in English
Able to translate complex technical concepts clearly for both colleagues and management
Native or fluent English skills with the ability to translate complex technical concepts clearly for both colleagues and management
High level of accountability, strong attention to detail, and a self-driven commitment to continuous upskilling and learning
Highly organized and adaptable in fast-paced environments, with strong cross-functional coordination skills to build effective internal relationships
Benefit from:
An attractive remuneration package
Private health insurance
A corporate pension fund
An intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Test your edge – Aptitude / Personality Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.
Location: Baku
Workplace: remote
ABOUT YOU
The ideal candidate will be responsible for designing, implementing, and managing cutting-edge network and infrastructure solutions, as well as providing support to development teams.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Ensure the smooth operation of the company's geo-distributed infrastructure
Maintenance and configuration of network equipment, bare metal servers, NAS
Maintenance and configuration of virtualization system (VMWare)
Administer multiple Linux servers
Monitor the status of services and prompt resolution of emerging problems
Automate administrative tasks
Participate in the development and improvement of infrastructure
Interact with developers, database administrators, DevOps engineers, architects
Qualifications & Skills
5+ years of experience in a similar position
Excellent knowledge of configuring and operating active network equipment: switches, routers, firewalls
Strong knowledge of network technologies: VLAN, STP, static routing, PBR, OSPF, BGP, ACL, IPSEC, OpenVPN, DNS, DHCP, etc.
Experience with VMWare: vCenter, vSAN, Distributed Switch, HA
Working knowledge of HP/Dell servers and storage systems
Experience in the administration of Debian/Ubuntu family Linux
Experience in the administration of monitoring systems, logging, and collection of metrics
Intermediate or higher level of spoken and technical English
Excellent interpersonal and communication skills
Strong analytical and problem-solving abilities
Ability to collaborate with cross-functional teams
Nice to Have
Knowledge/experience with DevOps practices
Experience with IaC, Ansible/Puppet/Terraform configuration management systems
Experience with Google Cloud Platform or Amazon Web Services
Understanding of information security principles, experience with SOC2/PCI DSS infrastructure
Familiarity with Kanban methodology
A big plus will be the experience of working on large projects with a significant personal contribution
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Workplace IT Specialist ensures a reliable, secure, and high-quality workplace technology experience for employees across our EEA-region offices. Based in our Malta office, this role is the primary owner of local office IT and workplace facilities, and the first-line point of contact for EEA-region user support. The role also provides remote backup and support for other EEA offices as needed, and works as part of our Global IT team.
Second-line support for SaaS platforms and network infrastructure is handled by the broader Global IT team; this role focuses on delivering first-line support and knowing when to escalate. The ideal candidate is customer-focused, technically curious, works well independently, and looks for ways to improve day-to-day IT operations through automation and process improvements.
What You’ll Be Doing
Deliver responsive technical support for hardware, software, operating systems, business applications, and workplace technology, ensuring timely resolution of employee issues for the Malta office and EEA-region users.
Provide first-line, user-facing support for our collaboration, productivity, and business applications, helping employees resolve day-to-day usage questions.
Manage the local endpoint lifecycle — device provisioning, deployment, maintenance, troubleshooting, asset inventory, and secure device retirement — in line with Global IT standards and security policies.
Partner with HR and hiring managers to deliver smooth onboarding and offboarding: device preparation, account provisioning, access requests, and introducing new employees to IT systems, security practices, and workplace technology.
Serve as the primary point of contact for the local office's workplace technology, including conference room AV systems, video conferencing, VOIP, printers, CCTV, access control systems, and other office infrastructure.
Troubleshoot first-line endpoint, networking, Wi-Fi, VPN, identity, and access issues, escalating to and collaborating with the Global IT Operations team on anything beyond first-line.
Support Global IT initiatives, office moves, technology refreshes, and security projects as they affect the local office and the EEA region.
Create and maintain knowledge base articles, standard operating procedures (SOPs), and technical documentation, using AI-powered tools and automation to improve documentation quality and reduce repetitive work.
Own the local end-user support experience: manage support requests, maintain SLA adherence, spot recurring issues, and suggest improvements to IT service delivery.
What We Look For In You
2+ years of experience in IT Support, Desktop Support, IT Operations, or a similar enterprise technical support environment.
Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or a related field — or equivalent practical experience.
Strong experience supporting macOS in an enterprise environment.
Experience supporting enterprise productivity platforms such as Google Workspace and Lark Suite, with a working understanding of SSO authentication fundamentals, endpoint security, password management, and drive encryption.
Strong troubleshooting and problem-solving skills across hardware, software, operating systems, networking basics, and endpoint technologies.
Fluent, professional English, with the ability to communicate clearly with employees at all levels of the organization, including executive leadership. (Hard requirement.)
Excellent customer service and interpersonal skills.
Ability to prioritize multiple tasks, adapt to changing priorities, and work effectively in a fast-paced environment.
Ability to work independently as the sole on-site IT presence in Malta, with sound judgment on when to escalate to the broader Global IT team.
Comfortable using AI tools to improve productivity, automate repetitive tasks, and produce high-quality documentation.
Nice to Haves
Experience supporting enterprise environments with global or multi-office operations.
Working knowledge of Linux operating systems.
Networking fundamentals, including LAN, WAN, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic network troubleshooting.
Experience with scripting or automation using Bash, PowerShell, Python, or similar technologies.
Exposure to endpoint management, identity and access management (IAM), mobile device management (MDM), or SaaS platforms at a support level.
Experience with IT asset lifecycle, inventory, procurement, and vendor coordination.
A track record of identifying process improvement opportunities and implementing automation that enhances IT operations and employee experience.
Experience using enterprise AI platforms such as ChatGPT Enterprise, Microsoft 365 Copilot, Google Gemini, Claude Enterprise, or similar AI-enabled workplace tools.
Professional proficiency in Mandarin is a plus.
Industry certifications such as Jamf 200/300, Apple Device Support, Apple Certified Support Professional (ACSP), Google Workspace Administrator, ITIL Foundation, CompTIA A+, Network+, or Security+ are a plus.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
#LI-ONSITE
#LI-ED1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
— сопровождение Linux-систем
— обработка обращений пользователей в Service Desk
— разработка скриптов автоматизации
— подготовка технических решений
— взаимодействие с поставщиками оборудования и программного обеспечения
Требования:
— опыт работы от трёх лет
— уверенная работа с Linux
— знание сетевых технологий, виртуализации, Ansible и Zabbix
— умение автоматизировать задачи с помощью Bash, Python или PowerShell
— готовность заниматься поддержкой пользовательской и серверной инфраструктуры
Условия:
— официальное трудоустройство с первого дня
— стабильная белая заработная плата
— ДМС со стоматологией
— обучение за счёт компании
— работа в аккредитованной ИТ-компании Росатома
— возможности профессионального и карьерного роста
— удобный график 5/2 в Колпино
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We are seeking our second IT Engineer to join our growing team in San Francisco. Our team laid the foundation for IT at LangChain, and this role is critical to helping us mature and scale that foundation as the company grows. You'll bring deep technical expertise to our fleet management and SaaS administration, with room to shape how we manage our fleet, identity, SaaS stack, and the automation that runs the business. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team.
WHAT YOU'LL DO
Infrastructure & Automation
- Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth
- Drive automation initiatives to reduce toil and improve efficiency using scripts, APIs, and workflow tools
- Implement monitoring and documentation practices that enable operational excellence
Client Platform Engineering
- Reimagine how we deploy, configure, and manage our Mac fleet. MDM (Iru) is the foundation, not the entire solution however.
- Design and build a secure, reliable, and maintainable desktop environment that replaces our current patchwork of one-off scripts with version-controlled, testable, and repeatable systems
- Own our approach to custom security controls and application deployment across the fleet, so updates and configuration changes are consistent and easy to roll out at scale
- Build the fleet management systems now so they hold up as headcount, and the fleet, keep growing
Security & Identity Management
- Drive our identity strategy, implementing secure, scalable access controls following the principle of least privilege
- Identify and implement security enhancements across our SaaS stack
- Partner with our Security team to drive improvement of our enterprise security posture
SaaS Administration
- Administer and optimize our growing SaaS stack, managing provisioning, access controls, and lifecycle management
- Become IT's central administrator for LangSmith, our own product, developing deep fluency in its administration surface
- Build automated workflows for LangSmith administration using its API paired with our automation tooling, reducing manual, toil-heavy admin work
- Help IT stay fluent across the internal tools we run and support, including the LLM Gateway. Another LangChain product.
Core IT Operations
- Provide support to employees globally across hardware, software, networking, and IT tools
- Deliver great onboarding experiences for new hires, ensuring they have the right hardware, access, and setup so they can be productive from day one
WHAT YOU'LL BRING
- 5+ years of experience in IT engineering and systems administration
- Deep proficiency with Okta and Okta Workflows
- Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation
- Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems
- Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations
- Hands-on experience with IaC using Terraform to manage and provision IT infrastructure and applications, and comfort applying changes within an existing Terraform codebase
- Experience using coding agents (e.g. Claude Code) as part of your day-to-day engineering workflow to build and ship automation faster
- Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT
- Solid understanding of MDM platforms, and ideally experience going beyond baseline MDM with fleet/configuration management tooling to manage a fleet's security and application needs
- Experience administering a large or complex SaaS stack, ideally including internal or AI/LLM-based products
- Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)
- Annual salary range: $150,000-$170,00 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
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Обязанности:
• Управление кластерами виртуализации Proxmox (KVM)
• Управление AD, кластером терминальных серверов Windows Server 2022
• Работа с сетевым оборудованием Mikrotik, Cisco, D-link
• Управление почтовым сервером Zimbra
• Настройка системы мониторинга Zabbix
• Работа с серверным оборудованием
• Управление СХД Synology, Qnap
• Настройка IP телефонии Asterisk(FreePBX), Mango, Gigaset
• Инвентаризация и управление инцидентами в GLPI
• Работа с системами видеонаблюдения и СКУД
Требования:
• Высшее образование, желательно техническое
• Опыт работы в администрировании от 5 лет
• Уверенные знания в области сетевой инфраструктуры
• Навыки работы в bash, PowerShell, желательно Python, PHP
• Высокий уровень стрессоустойчивости, ответственности и коммуникабельности
Мы предлагаем:
• Место работы: отдельно стоящее здание частной клиники в зеленом районе Москвы
• График работы: 5 дней в неделю (8-и часовой рабочий день), начало рабочего дня в 8-00, 9-30 или 11-30 и плавающими выходными (по договоренности с коллегами)
Location: Argentina
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
ABOUT THE ROLE
We’re looking for a Senior Infrastructure Engineer to improve reliability and stability of Webflow’s customer-facing, production infrastructure, serving millions of page views per hour. Our product is used by over 2 million users world-wide across 190 countries, and you’ll help ensure our platform is secure and scalable for these users as tens of thousands of projects are launched on Webflow each month.
- Location: Remote-first (Argentina)
- Permanent, full-time employee (this is not a contractor position)
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position.
As an Senior Infrastructure Engineer you will:
- Own and evolve the cloud platform that Webflow's product and engineering teams depend on, including our compute layer, EKS fleet, serverless infrastructure, networking, and cloud operations across AWS and GCP.
- Help design and maintain our infrastructure-as-code foundation, evolving the patterns and shared components other teams build on.
- Design and maintain the networking layer that connects Webflow's services, ensuring reliability, security, and scalability across our cloud environments.
- Help make observability data the foundation of how we operate, improving the dashboards, alerts, and SLOs for the infrastructure you own so that issues are caught before customers notice, and on-call pages are actionable instead of noisy.
- Build and maintain AI-powered automation that improves how we manage cloud infrastructure, from policy-as-code and drift detection to LLM-assisted runbook generation.
- Help define the culture of this growing team as it expands its international presence.
ABOUT YOU
You’ll thrive as a Senior Infrastructure Engineer if you:
- Have a background as an infrastructure, site reliability engineer or cloud engineer with an enthusiasm for automation and code, or a background as a software engineer with deep enthusiasm for cloud infrastructure and distributed systems.
- Have 5+ years of experience owning and operating cloud infrastructure in a customer-facing environment that allows for little to no downtime.
- Have deep hands-on experience with AWS and a strong opinion on what good cloud operations look like.
- Have experience managing Kubernetes clusters at scale, including upgrades, node group management, autoscaling, and cluster add-on lifecycle.
- Have experience with infrastructure-as-code tools like Pulumi or Terraform, and a strong preference for changes made through code, not consoles.
- Have experience navigating multi-region or multi-cloud environments on AWS or GCP.
- Stay curious and open to growth, demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
It would be a bonus if you had even one of the following:
- Experience with Karpenter, cluster autoscaler, or other Kubernetes-native scaling tooling.
- Have experience with OpenTelemetry, Datadog, Prometheus or Grafana
- Experience building AI-assisted infrastructure tooling, including cost optimization loops, anomaly detection, or policy-as-code with LLM assistance.
- Experience contributing to multi-region architecture including data residency, regional failover, or latency-based routing.
You Are:
- Collaborative: You possess a collaborative spirit, thriving when working with both your immediate team and cross-functional partners.
- Strategic thinker: You're a strategic thinker, adept at defining clear business needs and evaluating solutions to make informed build-versus-buy decisions.
- Comfortable with ambiguity: You navigate ambiguous situations with ease, gathering data and making progress even with incomplete information or unclear requirements.
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
УдалённоseniorRemote (United States | Canada)
УдалённоRemote (United States | Canada)
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