Ищем hands-on DevSecOps / Security специалиста для проекта в сфере regulated crypto / fintech.
Основная задача — разбирать результаты IT/Security-аудитов и технически закрывать выявленные vulnerabilities, security gaps и audit findings.
Что важно:
• DevSecOps / Application / Infrastructure / ICT Security;
• DORA — обязательно;
• MiCA, ISO 27001 или аналогичные стандарты;
• опыт security/compliance-аудитов;
• понимание regulated crypto / fintech;
• умение самостоятельно делать remediation.
Будет плюсом: Fireblocks, crypto custody, MPC, crypto exchanges, custodians, fintech/payment.
Не рассматриваем чистых Compliance Officers, специалистов только по документации и Backend Developers без Security/DevSecOps опыта.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Compliance function at OKX is responsible for promoting a strong compliance culture and supporting the business in meeting its regulatory obligations and managing enterprise risk.
The Product Compliance team is responsible for embedding compliance into the product lifecycle and supporting the compliant development, launch and ongoing operation of OKX products and features globally across all markets in which our products and services are offered. We work closely with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to identify regulatory and compliance requirements, assess product risks and develop practical solutions that support responsible commercial growth.
About the Opportunity
We are seeking an experienced, hands-on and commercially minded Senior Compliance Manager to join our Product Compliance team.
This is a senior individual-contributor role focused primarily on the day-to-day review of new products, material product changes and existing product enhancements. The emphasis is on delivering timely, well-reasoned product compliance assessments using a risk-based approach, ensuring that material compliance risks are sufficiently mitigated and the firm’s regulatory positioning protected.
You will act as a trusted compliance partner throughout the product development lifecycle, helping Product and Engineering teams navigate complex regulatory requirements while enabling commercially viable outcomes. You will be expected to distinguish between legal or regulatory constraints that cannot be crossed, risks that can be addressed through proportionate controls, and residual risks that require documented escalation or risk acceptance.
What You’ll Be Doing
Own and deliver day-to-day compliance reviews of new products, features, market expansions and material changes to existing products across OKX's global business and product suite.
Review product requirements, technical documentation, user journeys, onboarding flows, trading or transaction mechanics, reward structures, disclosures and operational processes.
Apply a risk-based waterfall that distinguishes hard legal or regulatory blockers from risks that may be addressed through controls, product conditions, jurisdictional restrictions, monitoring or escalation.
Conduct and document product compliance risk assessments covering areas such as regulatory perimeter and licensing, AML/CFT, sanctions, KYC, consumer protection, financial promotions, trading and market conduct, asset safeguarding, data privacy and third-party risk.
Produce clear, concise and evidence-based and solutions-based compliance recommendations setting out identified risks, required mitigants, residual exposure and the proposed approval or escalation route.
Work directly with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to develop practical and scalable solutions to identified compliance requirements.
Maintain complete and accurate documentation and audit trails for product reviews, decisions, conditions, exceptions, approvals and subsequent changes.
Support post-launch monitoring, control testing and assurance in partnership with Audit, Product and other Compliance teams, and drive remediation of identified issues.
Promote a compliance-by-design culture within the product lifecycle; communicate the Product Compliance framework and program requirements to relevant stakeholders and deliver targeted training or guidance to Product, Engineering and business teams as required.
Support special projects and priority product launches in a fast-paced and continually evolving environment.
What We Look For In You
At least 8 years of relevant experience in Compliance, Legal or Risk within financial services, fintech, payments or the cryptocurrency industry.
Bachelor's degree in law, finance, business, economics, engineering or a related field, or equivalent practical experience.
Significant hands-on experience in product compliance, regulatory advisory or product risk assessment, including advising on new products and material product changes.
Strong understanding of the digital-asset industry and the products offered by crypto platforms, including trading, custody, payments, staking or earn products, lending, structured products, wallets or DeFi.
Strong working knowledge of relevant regulatory and compliance requirements, including licensing and regulatory-perimeter considerations, AML/CFT, sanctions, KYC, consumer protection, financial promotions and trading or market-conduct requirements.
Demonstrated ability to analyze products or initiatives involving significant complexity and risk and translate regulatory requirements into practical product requirements and controls.
Experience in and demonstrated success in leveraging AI-enabled technology to maintain risk assessment standards, including ongoing tuning of agentic skills aligned with the Company’s risk appetite.
Excellent risk judgment and the ability to balance compliance rigor with a pragmatic, risk-based approach that supports responsible commercial outcomes.
Proven ability to develop and deliver repeatable product compliance solutions, controls and review processes aligned with broader group requirements.
Strong project-management and execution skills, including the ability to manage multiple concurrent reviews, maintain accurate documentation and meet product-launch deadlines.
Excellent written and verbal communication skills, with the ability to present clear recommendations and lead discussions with Product, Engineering, Legal, Risk, senior management and other Compliance stakeholders.
Strong stakeholder-management skills and the ability to influence product decisions and constructively challenge proposals without compromising Compliance rigor.
Self-motivated, proactive and comfortable operating independently within a fast-paced, globally dispersed team.
High personal integrity and sound professional judgment, including the ability to identify when an issue requires escalation.
Nice to Haves
Direct product compliance or regulatory advisory experience at a crypto exchange, fintech or technology-led financial-services company.
Experience supporting multi-jurisdictional product launches and applying regulatory requirements across the United States, European Union, Middle East or Asia-Pacific.
Practical knowledge of CeFi trading products, including spot, derivatives, leverage, custody, institutional products and OTC flows.
Familiarity with Web3 products, blockchain technology, smart contracts, DeFi protocols and digital-asset transaction flows.
Experience developing compliance risk-assessment frameworks, controls, and key risk indicators.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
Location: USA (Remote)
Workplace: Remote
Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.
Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.
We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.
We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!
THE ROLE
You'll own and build Tempo's corporate IT infrastructure — identity, device management, endpoint security, and the automation that ties it all together. This is a hands-on engineering role, not a help desk seat. You'll bring software-engineering rigor to IT systems and help secure a company operating at the frontier of crypto.
RESPONSIBILITIES
- Architect and automate the full identity lifecycle — HRIS → Okta → SaaS apps — eliminating manual provisioning and off boarding gaps
- Complete and maintain SSO/SCIM integrations across the entire SaaS stack
- Own Jamf Pro end to end: PreStage enrollment, configuration profiles, software updates, certificate distribution
- Deploy and tune endpoint security (SentinelOne) — policy management, MDM-driven deployment, alert triage
- Expand SIEM coverage and write detection/alerting rules with a detection-as-code approach
- Build toward infrastructure-as-code management of all IT tooling (Terraform, GitHub Actions)
- Resolve hard identity, device, and access escalations that get past first-line support
- Drive SOC 2 readiness — unified audit trails across identity, device, and security systems
QUALIFICATIONS
- 4+ years in IT engineering roles
- Hands-on Okta administration: SSO, SCIM, SAML/OIDC integrations, lifecycle policies, Okta Workflows. Understands HRIS-as-source-of-truth (Rippling or similar)
- Production Jamf Pro experience: PreStage enrollment, configuration profiles, software update management, certificate distribution. macOS-first
- Deployed and operated an EDR platform (SentinelOne or comparable) — policy tuning, MDM deployment, alert triage
- Strong scripting (Python/Bash/Go preferred), comfortable with REST APIs, webhooks, JSON, auth flows, and event-driven workflows
- Git-based config management, CI/CD pipelines (GitHub Actions), Terraform or equivalent
- Solid grasp of DNS, certificates/PKI, ZTNA (Tailscale or similar), and modern access control models
NICE-TO-HAVES
- Crypto/blockchain security exposure — multisig/hardware-wallet workflows (Fireblocks or similar), phishing/lookalike-domain campaigns, high-value signer threat models
- Detection-as-code: SIEM detections as version-controlled rules (Panther Python models, Sigma, or equivalent)
- Apple platform depth beyond basic Jamf — DDM, MDM protocol internals, notarization/signing/packaging, macOS security frameworks (TCC, system extensions)
- Mapped controls to SOC 2, ISO 27001, NIST CSF, or CIS — understands what audit-ready evidence looks like
- Built Slack-driven workflows, bots, or self-service internal tooling
- Public open-source contributions to IT/security tooling
Задачи:
— Развёртывание и эксплуатация продуктовых систем компании во всех средах: prod, stage, test, qa, demo.
— Настройка, развитие и сопровождение CI/CD-пайплайнов для backend-сервисов (.NET), web-frontend, Node.js-сервисов и мобильных приложений (iOS/Android), включая подпись и публикацию в магазины приложений.
— Сопровождение self-hosted GitLab, GitLab Runner и Container Registry: обновления, бэкапы, восстановление, производительность, права доступа.
— Эксплуатация контейнерной платформы на Docker Swarm: деплой сервисов, конфигурации и секреты, сетевой слой, обратный прокси (Traefik/nginx), TLS-сертификаты.
— Обеспечение воспроизводимости и единообразия окружений, контроль отличий между средами.
— Автоматизация инфраструктуры как кода (Ansible, Terraform или аналоги), отказ от ручных правок на серверах.
— Построение и сопровождение мониторинга, логирования и алертинга (Grafana, Prometheus, Loki, Alertmanager): SLO/SLI для продуктовых систем, дашборды, дежурные уведомления.
— Организация резервного копирования и регулярной проверки восстановления для PostgreSQL, MinIO, GitLab и конфигураций.
— Эксплуатация инфраструктурных компонентов платформы: PostgreSQL, Kafka, RabbitMQ, MinIO, Keycloak, Redis, включая обновления и миграции.
— Работа с облачной инфраструктурой (Yandex Cloud: Cloud Functions, API Gateway, Object Storage, DNS) и GitHub Actions для облачных сервисов.
— Внедрение практик безопасности в поставку: SAST/SCA, secret scanning, сканирование образов, управление секретами, ротация ключей, минимизация привилегий.
— Подготовка и сопровождение runbook по каждой системе: перезапуск, откат, диагностика, восстановление после сбоя; участие в разборе инцидентов и постмортемах.
— Участие в проектировании архитектуры новых цифровых сервисов с точки зрения деплоя, отказоустойчивости, наблюдаемости и стоимости эксплуатации.
— Совместная с разработчиками настройка quality gates в CI/CD и стандартов ветвления, релизов и версионирования.
Требования:
— Высшее образование в области информационных технологий, прикладной математики, программной инженерии, автоматизации, вычислительной техники или смежных технических направлений.
— Опыт работы не менее 5 лет в ИТ-инфраструктуре или разработке, из них не менее 3 лет в роли DevOps/SRE-инженера с ответственностью за production.
— Дополнительное профильное обучение по разработке ПО, архитектуре, DevOps, cloud, тестированию или ИБ будет преимуществом.
— Опыт построения DevOps-практик с нуля в небольшой команде: стандарты, пайплайны, мониторинг, runbook, а не только поддержка готового.
— Опыт работы с распределённой по нескольким площадкам инфраструктурой (несколько хостинг-провайдеров плюс публичное облако).
— Опыт организации дежурства и реагирования на инциденты, проведения постмортемов.
— Опыт проверенного восстановления из бэкапов, а не только их настройки.
— Опыт эксплуатации .NET-сервисов в Linux-контейнерах: диагностика производительности, память, health checks, graceful shutdown.
— Готовность работать в компактной команде рядом с разработчиками, участвовать в проектировании и code review инфраструктурной части.
— Умение документировать системы понятно для коллег и аргументировать технические решения.
— Будет преимуществом опыт работы в корпоративной среде с повышенными требованиями к ИБ, traceability и релизному контролю.
Условия:
— Субсидирование ипотечного кредитования.
— Льготные путевки в собственный санаторий.
— Ежегодная индексация.
— Расширенная ДМС (после испытательного срока).
— Корпоративная программа пенсионного обеспечения.
— Дополнительные выплаты: поддержка многодетных родителей, выплата при рождении ребенка.
— Офис в пешей доступности от станции Сколково.
— Корпоративный транспорт от м. Тропарево и от м. Новопеределкино.
— График работы: с 8:30 до 17:00, пятница до 16:00.
Задачи:
— Развивать и администрировать CI/CD на Jenkins: Groovy-пайплайны, shared libraries, агенты, кэширование, работа с артефактами.
— Администрировать Bitbucket: права доступа, защита веток, merge checks, шаблоны pull request, интеграция с Jenkins. Совместно с тимлидом поддерживать branching policy и правила ревью, обеспечивать техническую блокировку слияния до прохождения проверок.
— Внедрять и поддерживать анализ состава ПО и уязвимостей: SCA, генерацию SBOM, отслеживание CVE, SAST/DAST, сканирование образов и контейнеров, проверку лицензий.
— Поддерживать и развивать инфраструктуру тестовых стендов: развёртывание ОС и образов, PXE, автоматическая установка, проверка образов. Минимум ручной работы, максимум IaC (Terraform+Ansible).
— Развивать мониторинг на Prometheus + Grafana: метрики, алерты, дашборды. Поддерживать и развивать резервное копирование.
— Автоматизировать рутину на Python и Bash.
— Работать с артефакт-репозиториями, сборкой и пакетированием RPM/DEB.
— Взаимодействовать с командой разработки по сборочным вопросам, включая поддержку сборочного окружения для Yocto/BitBake. Глубокой разработки рецептов не требуется, важнее обеспечить инфраструктуру и автоматизацию вокруг сборки.
— Развивать стандарты CI/CD, участвовать в архитектуре сборочной и тестовой инфраструктуры, делиться знаниями с командой.
Требования:
— Опыт работы DevOps-инженером от 6 лет, включая построение CI/CD-пайплайнов с нуля.
— Уверенное администрирование Jenkins и написание Groovy-пайплайнов.
— Опыт работы с Terraform и Ansible: описание инфраструктуры и конфигураций как кода, идемпотентность, версионирование, ревью, управление дрейфом конфигураций.
— Понимание принципов IaC и стремление максимально следовать им: никаких «настроил руками и забыл».
— Опыт администрирования Git-платформ: Bitbucket обязательно, GitLab или GitHub - как плюс. Понимание ветвления, политик pull request, защиты веток и merge checks.
— Владение Linux на уровне администрирования: systemd, сетевой стек, анализ производительности, отладка.
— Автоматизация на Python и Bash.
— Опыт сборки и пакетирования RPM/DEB или аналогов, работа с репозиториями артефактов.
— Опыт развёртывания ОС и образов: PXE, автоматическая установка, проверка образов.
— Знакомство с виртуализацией и контейнерами: KVM/ESXi, Docker.
— Опыт внедрения SCA/SBOM, отслеживания CVE, SAST/DAST.
— Опыт настройки мониторинга на Prometheus + Grafana и схем резервного копирования.
— Понимание сетевых технологий: Ethernet, VLAN, адресация и маршрутизация.
— Опыт работы с Jira и Confluence или аналогами.
— Уверенное чтение технической документации на английском.
Будет плюсом:
— Опыт сборки и выпуска релизов для программно-аппаратных комплексов, а не только классического ПО.
— Опыт миграции ручных стендов и инфраструктуры в IaC.
— Опыт с GitLab CI или GitHub Actions.
— Опыт работы с серверным железом: BMC/IPMI, удалённое управление серверами стендов.
— Понимание архитектуры СХД и протоколов доступа к данным: FC, iSCSI, NVMe-oF, NFS/SMB.
— Понимание требований лицензирования open-source и их совместимости с моделью поставки.
— Знакомство с SVN.
— Понимание Yocto Project/BitBake на уровне поддержки сборочной инфраструктуры, а не разработки.
Условия:
— Формат работы готовы обсуждать исходя из пожеланий соискателя.
— Офис: БЦ West Plaza, ул. Рябиновая, д. 26с2 (корпоративный автобус от м. Славянский бульвар).
— График работы: 5/2 с гибким началом рабочего дня (08:00, 09:00, 10:00).
— Сокращенная пятница на 1 час.
— Уровень заработной платы обсуждается с успешным кандидатом.
— Расширенный пакет ДМС со стоматологией, либо абонемент в фитнес-клуб "World Class".
О проекте
Приглашаем DevOps / SRE инженеров в команду сопровождения бизнес-приложений. Предстоит заниматься сопровождением крупной корпоративной системы на базе ELMA365 и связанных с ней сервисов и интеграций.
Команда DevOps отвечает за инфраструктурную часть: Kubernetes, CI/CD, развёртывание приложений и сопровождение релизов. Поддержка непосредственно коробочного решения ELMA365 осуществляется на стороне вендора. Это расширение существующей команды. Рассматриваем специалистов уровня Middle / Middle+ / Senior. В приоритете опытные и самостоятельные инженеры.
Задачи:
— сопровождение Kubernetes-кластеров;
— развёртывание приложений и сервисов на стендах;
— раскатка и обновление релизов;
— настройка и сопровождение CI/CD-процессов;
— разработка и поддержка Jenkins pipelines;
— работа с Helm;
— выполнение change-задач;
— сопровождение существующей инфраструктуры;
— диагностика проблем в работе приложений и сервисов;
— анализ логов и состояния сервисов;
— участие во второй линии поддержки;
— взаимодействие с разработчиками, системными администраторами, архитекторами, инфраструктурными командами и другими смежными подразделениями;
— автоматизация рутинных операций;
— подготовка и актуализация технической документации.
Технологический стек:
Основной стек:
Kubernetes 1.33 Cloud;
Helm;
Jenkins / CI/CD;
Linux;
Docker.
Также используются:
Ansible;
Nexus / Docker Registry;
Bitbucket;
Zabbix;
Grafana / Prometheus;
ELK;
Jira / Service Desk.
Требования
— коммерческий опыт работы DevOps / SRE;
— уверенное практическое знание Kubernetes;
— опыт самостоятельного развёртывания и настройки Kubernetes-кластеров;
— опыт deployment приложений в Kubernetes;
— уверенное владение Helm;
— опыт работы с CI/CD;
— практический опыт работы с Jenkins;
— знание Linux на уровне администратора;
— понимание принципов работы микросервисных и клиент-серверных приложений;
— способность самостоятельно разбираться в проблемах и доводить задачи до результата;
— хорошие навыки коммуникации и взаимодействия со смежными командами.
Будет преимуществом:
— умение самостоятельно писать Dockerfile;
— опыт автоматизации с помощью Ansible;
— опыт работы с Nexus / Docker Registry;
— Bitbucket;
— Prometheus / Grafana;
— Zabbix;
— ELK;
— опыт работы с enterprise-приложениями;
— использование генеративных AI-инструментов в работе;
— опыт создания AI-агентов.
Команда и формат работы:
Вы будете работать в команде DevOps из 14 специалистов.
За отдельными системами закреплены свои DevOps-инженеры. В работе также участвуют отдельные команды инфраструктуры, системного администрирования, информационной безопасности и архитектуры.
Работа организована по задачам: дейлики, спринты, change-задачи и сопровождение систем.
Дежурств и on-call в рамках позиции нет — за реагирование на алерты и инциденты отвечает отдельное подразделение.
Условия:
— полностью удалённая работа из любой точки РФ;
— общие очные встречи команды ориентировочно 1 раз в квартал;
— официальное оформление;
— ДМС с первого дня;
— льготные ипотечные условия кредитования;
— корпоративная пенсионная программа;
— скидки на продукты компаний-партнёров;
— обучение за счёт компании: онлайн-курсы, корпоративная библиотека, корпоративный университет, тренинги и митапы;
— возможность профессионального развития и получения новой квалификации.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Security Scientist, you will leverage your data analysis skills and help identify and drive impactful projects to improve the safety and security of Figma's product, platform, and our IT systems. The mission of the Figma Security team is to help Figmates ship the most secure and safe product to our users. We are looking for security scientists with a strong grasp of security and anti-abuse fundamentals. You will partner closely with teams in Security Engineering as well as teams across the company to focus on systemic security and safety improvements and risk reduction. You will also apply your security expertise and analytical skills to support and participate in security design reviews and consulting, incident response, and risk management.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Collaborate cross-functionally across the company to understand existing security and anti-abuse problems and work with engineering, product, data science, and other teams on solutions
Understand attacker and user behavior on the Figma platform and inside Figma through creation of new datasets, metrics, experimentation, etc., and guide strategy and decision making
Build detections, tune signal quality, and measure coverage across Figma's products, platforms, and internal systems, turning attacker behavior into durable, data-driven detections
Lead and support security investigations, developing the datasets, tooling, and analysis that help us scope incidents, understand root cause, and reduce time to detect and respond
Translate threat intelligence into action, operationalizing intel on relevant threat actors and techniques to prioritize detection coverage, harden high-risk surfaces, and guide security strategy
Conduct investigations and design reviews to identify current and new attack vectors against Figma products and services
Advocate for security and secure practices throughout Figma
We'd love to hear from you if you have:
Strong understanding of real-world security, anti-abuse, and detection and response challenges
Fluency in SQL, with proficiency in Python, R, or a similar scripting language
Experience working with distributed data processing systems and frameworks such as Hive, Redshift, Presto, Snowflake, or Spark
Strong knowledge of statistical methods and experimental design
Excellent judgment and creative problem-solving skills
While it's not required, it's an added plus if you also have:
A self-starting mindset along with strong communication and collaboration skills
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$348,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Мы развиваем и сопровождаем государственные информационные системы: Единая информационная система в сфере закупок, zakupki.gov.ru; ГИС Торги, torgi.gov.ru; ЕБП Финансы (модуль ГИИС Электронный бюджет). Команда проектного офиса отвечает за полный цикл: разработка, внедрение, эксплуатация и приведение к соответствию требованиям регуляторов.
Задачи:
— Сопровождение проектов департамента по разработке, внедрению, эксплуатации и сопровождению информационных систем;
— Разработка технических заданий, моделей угроз и нарушителя, эксплуатационной и организационно-распорядительной документации по ИБ для ГИС и ИСПДн;
— Анализ уязвимостей - оценка возможности эксплуатации, разработка компенсирующих мер;
— Консультирование команд разработки, эксплуатации и сопровождения информационных систем по вопросам информационной безопасности;
— Проведение оценки, приведение к соответствию с требованиями законодательства и лучшими практиками режима ИБ в проектах департамента (информационных системы персональных данных, государственных информационных систем и др.).
Требования:
— Опыт работы в сфере ИБ от 3 лет;
— Знание требований законодательства РФ в области ИБ (149-ФЗ, 152-ФЗ, 63-ФЗ и т.д.), нормативно-методических документов ФСТЭК и ФСБ России (приказов ФСТЭК №117, 21, приказов ФСБ №321, 66 и т.д.);
— Знание российских стандартов в области ИБ (ГОСТ Р ИСО/МЭК 15408, ГОСТ Р 57580.1-2017, ГОСТ 34.603-92, ГОСТ Р 56939-2016 и т.д.);
— Опыт разработки моделей угроз, организационно-распорядительной документации и отчетов по защите информации для ГИС;
— Высшее техническое образование по направлению ИБ или высшее техническое образование с дополнительным образованием в области ИБ.
Будет плюсом:
— Опыт участия в аттестации информационных систем, сертификации программного обеспечения, процедуре оценки корректности встраивания СКЗИ, процедуре оценки влияния СФ на СКЗИ;
— Знание и опыт применения положений российских стандартов и методических рекомендаций ФСТЭК России по безопасной разработке ПО.
Условия:
— Официальное оформление и стабильный прозрачный доход;
— Формат работы: удаленно по РФ, при желании можно посещать офис;
— Льготы и преимущества работы в аккредитованной ИТ-компании;
— Обучение: корпоративный университет, электронная библиотека, вебинары с внешними и внутренними экспертами, центр карьерного консультирования;
— Сообщества: школа спикеров, дебат клуб, писатели Хабр, киберспорт;
— Спорт: футбольный, волейбольный и баскетбольный клубы, частичная компенсация затрат на спорт;
— Здоровье: ДМС, включая стоматологию и страхование родственников, врач в офисе, сервис «Понимаю» (психологические и юридические консультации);
— Партнерские программы и скидки для сотрудников: в магазинах-партнерах, фитнес-клубах, на образовательных платформах, на досуговые мероприятия;
— Собственный комфортный офис с местом для работы, спорта и отдыха: спортзал, салон красоты, летний коворкинг на крыше;
— Питание: столовая, оборудованные кухни, кофейный киоск, вендинговые аппараты здоровой еды.
Как откликнуться: Приложите краткое сопроводительное письмо (до 1 страницы). Опишите: Какие документы разрабатывали (модели угроз, ЧТЗ и т.д.); Для каких систем (класс, уровень защищённости); Какими нормативными актами руководствовались; Сколько проектов в год вели и сколько сопровождали одновременно.
Location: NYC (SoHo)
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Provide swift, high-priority support to Premium customers, responding within strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Identify recurring issues and collaborate internally to reduce time-to-resolution.
- Contribute to internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 3+ years in technical support, developer support, or systems engineering.
- Experience providing rapid-response support to high-value or enterprise customers.
- Strong debugging skills with JavaScript, Python, or similar languages.
- Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.)
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
This is a full-time role that can be held from our NYC office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Provide swift, high-priority support to Premium customers, responding within strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Identify recurring issues and collaborate internally to reduce time-to-resolution.
- Contribute to internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 3+ years in technical support, developer support, or systems engineering.
- Experience providing rapid-response support to high-value or enterprise customers.
- Strong debugging skills with JavaScript, Python, or similar languages.
- Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.)
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
This is a full-time role that can be held from our Foster City, CA office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
We are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion.
The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization.
General Information (About the Client):
Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model.
They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements.
Tasks and Deliverables:
SOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap.
Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards.
Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready.
PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag.
Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution.
Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle.
Required Experience:
SOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies.
GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements.
Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata).
Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls.
Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams.
Задачи:
— Обработка входящих запросов и тикетов клиентов.
— Ответы на вопросы клиентов и предоставление точной информации.
— Помощь клиентам в решении вопросов, связанных с онбордингом и использованием продукта.
— Эскалация сложных вопросов соответствующим внутренним командам.
— Поддержание связи с клиентами до полного разрешения запросов.
— Ведение точной информации о клиентах и истории коммуникаций в HubSpot.
— Обновление статусов клиентов и тикетов.
— Отслеживание открытых вопросов и обеспечение их решения.
— Сбор повторяющихся вопросов и проблем клиентов для передачи соответствующим командам.
— Помощь в улучшении внутренних процессов на основе обратной связи клиентов.
Требования:
— Опыт работы от 1 года в Customer Support, Customer Success, Onboarding, Account Management, Operations или аналогичной роли.
— Опыт работы с тикетами, запросами клиентов или очередями поддержки.
— Опыт работы с SaaS, fintech, платежами, банковскими или другими B2B технологическими продуктами будет плюсом.
— Хорошие письменные и устные коммуникативные навыки на английском и русском языках.
— Хорошие организационные навыки и внимание к деталям.
— Способность одновременно обрабатывать несколько запросов клиентов.
— Опыт работы с CRM или системами тикетов будет плюсом.
— Уровень английского B2+ (письменно и устно).
Желательно:
— Опыт в fintech, платежах, банковском деле, FX или кросс-граничных платежах.
— Понимание процессов KYB/KYC или онбординга.
— Опыт работы с международными клиентами.
— Опыт работы с HubSpot или аналогичными CRM/системами поддержки.
Условия:
— Работа в международной fintech компании, работающей в Африке, MENA и Азии.
— Получение практического опыта в fintech, платежах, онбординге и операциях с клиентами.
— Тесное взаимодействие с командами Product, Compliance и Operations.
— Возможность роста в роли Customer Success, Account Management или Operations по мере масштабирования компании.
Задачи:
— Администрирование и поддержка работы сервисов
— Настройка процессов сборки и доставки кода (CI/CD)
— Автоматизация и оптимизация рутинных задач
Требования:
— Опыт коммерческой работы в DevOps от 1.5 лет
— Опыт работы с Linux
— Знание Ansible
— Знание Docker
— Опыт работы с Kubernetes не менее 6 месяцев
— Уровень английского не ниже B1 (Intermediate)
Будет плюсом:
— Базовые знания PostgreSQL
— Опыт работы с большим количеством bare-metal серверов
— Опыт работы с облачными платформами (например, AWS, OVH, Cloudflare)
Условия:
— Гибкий график и возможность удалённой работы
— Внутренние программы адаптации и обучения, развитие soft skills и лидерских качеств
— Частичная компенсация участия во внешних тренингах и конференциях
— Корпоративная школа английского языка: групповые и индивидуальные занятия, разговорные клубы
— Корпоративные цены на отели и туристические услуги
— MyTime Day Off — дополнительный выходной без потери оплаты
Who we need
We are looking for a Junior DevOps Engineer to support and develop the infrastructure of a large-scale IT product. This is a great opportunity to grow quickly as a professional, work with modern technologies, automate routine tasks, participate in real incidents, and be part of a friendly engineering team.
Responsibilities:
Administration and support of service operations
Setting up build and code delivery processes (CI/CD)
Automation and optimization of routine tasks
Key qualifications
1.5+ years of commercial DevOps experience
Experience working with Linux
Knowledge of Ansible
Knowledge of Docker
Experience with Kubernetes (6+ months)
Conversational English level B1 (Intermediate) or higher
Nice to have:
Basic operational knowledge of PostgreSQL
Experience working with a large number of bare-metal servers
Experience with cloud platforms (e.g., AWS, OVH, Cloudflare)
We offer you
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
О компании и команде
Мы строим собственную платформу корпоративного уровня — enterprise-аналог открытых агентских систем. Ищем сильного DevOps-инженера, которому интересно не только строить и развивать инфраструктуру, но и переосмысливать эксплуатацию с помощью AI-агентов. Мы хотим построить среду, где сильный DevOps + AI работают вместе, а рутинная диагностика, проверки и типовые операции постепенно становятся автоматизированными.
Задачи:
— Развивать и автоматизировать инфраструктуру разработки;
— Улучшать Ansible-подходы, CI/CD и Infrastructure as Code;
— Создавать AI-инструменты для диагностики и эксплуатации систем;
— Строить DevOps-агента, который сможет работать с мониторингом, логами, API, Ansible и runbook;
— Автоматизировать типовые операции и разбор инцидентов;
— Проектировать безопасный harness для AI: права, approvals, audit, dry-run, verification;
— Искать задачи, где AI действительно может ускорить работу инженеров.
Требования:
— Хорошее знание Linux, CI/CD и эксплуатации production-систем;
— Уверенный Ansible;
— Понимание monitoring / logging / observability;
— Docker, Git, Infrastructure as Code, GitLab, Vault, k8s;
— Python/Go (или любой другой язык разработки) для автоматизации и интеграций;
— Опыт работы с современными LLM и AI-агентами либо сильный практический интерес к этому направлению;
— Способность самостоятельно решить сложную инфраструктурную задачу, но при этом задавать себе вопрос: «А как сделать так, чтобы в следующий раз большую часть этой работы смог выполнить AI-агент?»
Условия:
— Официальное трудоустройство и полный пакет социальных льгот (ДМС, компенсация фитнеса/обучения/путешествий, скидки и бонусы от партнеров, специальные условия и тарифы на продукты «Финама»);
— Стабильную заработную плату и социальные гарантии, которые дают уверенность в настоящем и открывают перспективы в будущее;
— Возможность профессионального роста, обучения и постоянного развития в области digital-innovations вместе с дружной командой;
— Лучшие конференции и мастер-классы за счет компании;
— Участие в проектах, которые формируют цифровую трансформацию финансового сектора;
— Гибридный или удалённый формат работы;
— Комфортный офис в центре Москвы с зоной отдыха на крыше, кофе-поинтами с ароматным кофе, а также собственный тренажерный зал;
— Богатую корпоративную культуру: классные внутрикорпоративные мероприятия, сообщества по интересам, возможность проявлять свои творческие, спортивные, интеллектуальные, социальные интересы и участвовать в креативных проектах.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Responsible for the daily operation and maintenance of company laptops, with macOS as the primary focus, as well as Windows computers, mobile devices (iOS and Android), IP phones, and other desktop IT equipment. This includes device imaging and setup, software and hardware installation, configuration, updates, maintenance, troubleshooting, and issue resolution.
Maintain office IT systems, including IP phones, video conferencing and wireless presentation systems, printers, CCTV, and access control. Support server room operations, structured cabling, UPS systems, switches, access points, and routine inspections. Monitor infrastructure availability and performance through dashboards and alerts. Basic knowledge of servers, networking, audio-visual systems, and electrical principles is required.
Perform daily monitoring and testing of office Wi-Fi, wired networks, and VPN connections, and troubleshoot network-related issues
Work with teams to identify valuable AI and automation opportunities, deliver end-to-end solutions, and drive adoption through demonstrations, training, and hands-on support. Measure the impact and use AI tools to improve troubleshooting, ticket handling, documentation, and reporting.
Support regional offices with IT rollouts, new office setups, and on-site project delivery. Travel when required and provide technical support and coordination throughout the implementation.
Create and maintain IT knowledge-sharing documents, SOPs, and the service desk knowledge base. Implement Global IT strategies, technical standards, guidelines, and solutions while continuously improving employees’ IT service experience and satisfaction.
Manage vendor relationships and coordinate equipment procurement, installation, maintenance, and technical support with external service providers.
What We Look For In You
Bachelor's degree or above; computer science, software engineering, networking or other related majors are preferred.
At least 3 years of working experience in IT support, IT engineering or a similar hands-on technical role, with working experience in large IT companies preferred. Operation and maintenance experience across Windows, macOS, WiFi network, VPN network and smart office systems is required.
Basic knowledge of server and network administration: Windows Server or Linux, virtualisation, backup and restore, switches, VLANs, WiFi controllers, firewalls and VPN. Certifications such as CCNA, Microsoft or Linux are a plus.
Demonstrated software engineering ability: strong Python (or an equivalent language) plus PowerShell or Bash; comfortable with Git and code review; able to build, test, document and maintain internal tools and integrations against REST APIs. Please be ready to share a portfolio, GitHub profile or examples of tools you have built.
Hands-on AI practitioner: daily user of AI assistants (e.g. Claude, ChatGPT) with effective prompting skills, plus practical experience building AI agents, AI skills or MCP integrations. Experience deploying AI solutions for non-technical users is a strong plus.
Comfortable working directly with business stakeholders to turn unclear requirements into practical, deliverable solutions, and capable of presenting and providing training to non-technical users. Strong communication, presentation, and facilitation skills, with a proactive approach to problem-solving. Able to work independently and collaboratively, accommodate flexible working hours including evenings & weekends, and travel to regional offices when required.
Fluent in Malay,English and Mandarin listening and speaking
Perks &
Benefits
Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
Meal allowance
Transportation allowance (T&C apply)
Monthly team building
Fitness & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
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OKX
's
Candidate Privacy Notice
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