Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Service Officer (L1) to support our Team in Madrid!
You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Support & Onboarding
Be the first point of contact for customers, helping them get started and use the product with confidence
Walk new customers through setup, so they understand how the product works and how to use it day to day
Answer questions about cards, transactions, currency exchange (FX), payments and how the product works
Take over from the chatbot when customers need a real person, replying to chats and messages from the client dashboard
Case Management & Escalations
Solve most customer questions yourself (first-line support) and recognise when a case needs a specialist
Escalate complex cases (second- and third-line support) to our banking, card-issuing and payment-processing partners and to colleagues in other teams
Follow each case until it is resolved, chase for updates and keep the customer informed along the way
Keep clear, accurate case records and flag problems that keep coming up, so we can fix them at the source
Continuous Improvement
Collect customer feedback and use it to improve our FAQs, chatbot answers, onboarding guides and support processes
Help us hit our service targets: fast replies, quick resolutions and happy customers
What You Need For This Role
Customer Service, Operations or customer-facing experience, ideally in payments, fintech, banking or e-commerce
Knowledge of card issuing, FX, payments, card acquiring and/or e-commerce is highly desirable
Strong communication, problem-solving and case-management skills
Comfort with digital support tools, dashboards and chatbot-assisted customer journeys
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Experience Team Lead to support our Team in Madrid!
You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Success, Retention & Growth
Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers
Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement
Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions
Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps
Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions
Partner closely with Sales on account development, retention and growth
Customer Service & Escalation Leadership
Lead the L1 Customer Service function, staying hands-on during launch and scale-up
Oversee onboarding, product education and day-to-day customer support
Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention
Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders
Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth
What You Need For This Role
Customer Success, Customer Service or Account Management experience within payments, fintech or financial services
Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce
Experience with issuers, processors or other financial partners
Commercial mindset with experience driving adoption, retention, account growth or cross-sell
Experience with customer health frameworks, churn prevention and QBRs is highly desirable
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Product Sales Specialist to support our Team in Madrid!
This is a role for someone who wants deep product expertise and a direct hand in commercial results. You'll be the customer-facing expert behind a global card issuing, working capital and embedded finance solution, the specialist Sales teams bring into the room to turn payments complexity into a clear customer story. You'll carry real product revenue targets and contribute directly to P&L performance alongside the Product Lead, working across two very different buyer worlds: Finance and Treasury stakeholders on spend management, T&E and corporate spend, and Media, Marketing and media buying stakeholders on advertising and campaign use cases, always in close partnership with Media Sales.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Consultative Product Sales & Buyer Engagement
Act as customer-facing SME for card issuing, commercial cards, embedded finance, FX, payments and working capital solutions
Engage confidently with Finance and Treasury decision makers on spend management, T&E, corporate spend, liquidity, controls, reconciliation and working capital
Engage with Media, Marketing and media buying stakeholders on advertising and media purchase use cases, alongside Media Sales
Join Sales from discovery through proposal and closing, bringing specialist product and payments expertise
Deliver product demonstrations, translating complex payment capabilities into clear customer value
Support product questions, objections, solution design and commercial structuring, while preserving Sales ownership of the relationship
Payments, Systems & Financial Process Expertise
Understand end-to-end corporate payment flows and how card-based solutions interact with ERP, TMS, accounting and reconciliation processes
Discuss integration and operational considerations with Finance/Treasury stakeholders (no technical implementation required)
Understand FX, settlement, payment controls, card issuing, acquiring and e-commerce environments
Translate customer financial and operational requirements into appropriate product configurations and partner solutions
Revenue & P&L Contribution
Own an individual/product portfolio revenue target aligned with the Product Lead's P&L
Build and manage the product opportunity pipeline jointly with Media Sales
Track pipeline conversion, expected card spend, activation, utilisation and product revenues
Identify actions to close revenue gaps and accelerate adoption
Support pricing and commercial structuring within frameworks set by the Product Lead
Sales Enablement & Market Feedback
Help build and continuously improve sales toolkits, demos, pitch materials, use cases, FAQs and competitive positioning
Train and coach Media Sales teams to identify, qualify and position opportunities
Capture structured customer/Sales feedback and feed market requirements into the Product Lead and roadmap
Share successful use cases and commercial best practices across markets
GTM & Launch Support
Support new-market launches and GTM execution across Europe and, over time, Middle East and APAC
Work with Product, Customer Success, Operations and external financial partners to ensure commercial readiness
Support key customer onboarding and transition to Customer Success post-sale
What You Need For This Role
Experience in product sales, solution sales, sales engineering, payments consulting or a customer-facing product role within fintech/payments
Strong experience in card issuing, commercial cards, FX, card acquiring, e-commerce payments, B2B payments and/or embedded finance
Good understanding of corporate Finance and Treasury processes, including ERP/TMS environments, reconciliation and accounting flows
Ability to engage credibly with both Finance/Treasury decision makers and Media/Marketing stakeholders
Strong presentation and product demonstration skills, with the ability to simplify complex payment propositions
Commercial mindset, comfortable working against revenue, pipeline and product P&L targets
Ability to partner with Sales teams without displacing their ownership of the customer relationship
Experience in digital media, advertising, adtech, e-commerce or media buying is highly desirable
Fluent English; additional European languages are valuable
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Задачи:
— консультировать клиентов по массовым и индивидуальным направлениям отдыха (телефон, онлайн, офис);
— работать с клиентской базой;
— подбирать, бронировать туры/круизы и сопровождать клиента;
— оформлять авиабилеты, страховые полисы, визы, подарочные сертификаты;
— совершенствовать постоянно профессиональные знания рынка туризма (проходить тренинги);
— соблюдать корпоративные стандарты;
— работать с прикладными программами (CRM, мессенджеры);
— выглядеть опрятно и соответствовать деловому стилю одежды;
— быть эмоционально позитивным и дисциплинированным человеком.
Требования:
— минимальный опыт работы с клиентами в туризме от 1 года;
— знания массовых и индивидуальных направлений отдыха с отельной базой;
— навыки работы в поисковых системах и системах бронирования туроператоров;
— без опыта работы в туризме резюме не рассматриваются.
Условия:
— работа в офисах туроператоров CORAL TRAVEL и PAC GROUP по адресу Москва, ул. Ясная, 5А, ТЦ "Коммунарка";
— график работы 2/2 с 10:00 до 20:00;
— трудоустройство по ТК РФ с ежегодным оплачиваемым отпуском;
— оклад с бонусами и премиями;
— корпоративный обучающий центр с программами развития и роста;
— регулярные бизнес-встречи с партнерами в ресторанах Москвы;
— рекламно-информационные туры для сотрудников;
— возможность работы агентом-фрилансером.
В компании Roundtrip открыта вакансия Account Manager для работы с регионами СНГ. Кандидату предстоит управлять отношениями с клиентами, обеспечивая эффективное сопровождение и развитие сотрудничества в сфере управления деловыми поездками. Работа предполагает гибридный формат с базированием в Алматы, Казахстан. Важными требованиями являются опыт работы с клиентами, умение выстраивать долгосрочные партнерские отношения и знание специфики бизнес-поездок. Кандидат должен быть готов к взаимодействию с международной командой и использовать современные инструменты для оптимизации процессов управления путешествиями.
Задачи:
— Управлять продажами и ускорять рост доходов в регионе LATAM, работая с партнёрами по решениям.
— Управлять клиентами напрямую и через партнёрскую сеть, используя партнёрскую экосистему для расширения влияния.
— Работать с ключевыми лицами, принимающими решения, чтобы понимать их потребности и использовать возможности партнёров.
— Навигировать сложные продажи, предвидеть возражения и создавать взаимовыгодные решения.
— Сотрудничать с внутренними и партнёрскими командами для обеспечения отличного клиентского опыта и долгосрочного успеха.
— Быть доверенным советником, строить отношения с клиентами и партнёрами.
Требования:
— Опыт B2B продаж не менее 4 лет в канальной экосистеме.
— Владение португальским и английским языками; предпочтительно трёхъязычие (английский, португальский, испанский).
— Опыт работы с партнёрами как ключевым элементом каждой сделки.
— Умение закрывать сделки напрямую и через партнёров, особенно в SaaS.
— Навыки выявления скрытого потенциала в существующих аккаунтах для роста.
— Умение выстраивать доверительные и долгосрочные партнёрские отношения.
— Интерес к AI-инструментам и новым технологиям, готовность учиться и использовать их для повышения продуктивности.
Условия:
— Полностью удалённая работа из Майами или гибридный офисный график (понедельник, вторник, четверг в офисе, среда и пятница — удалённо в зависимости от работы).
— Годовой базовый оклад от $135,800 до $154,700 плюс бонусы по плану продаж, общий OTE $194,000 - $221,000.
— Возможны дополнительные компоненты компенсации, включая акции и социальные льготы.
— Пакет льгот включает поддержку психического здоровья, карьерное консультирование, семейные льготы, пенсионные планы и питание в офисе.
Компания:
Asana — ведущая платформа для сотрудничества человека и ИИ, с более чем 13 офисами по всему миру, признанная за культуру и инновации. Компания поддерживает равные возможности и инклюзивность.
Компания КОРУС Консалтинг — российская ИТ-компания, которая создаёт и внедряет ИТ-решения для автоматизации и оптимизации бизнес-процессов.
Гибридный формат работы в Москве или Санкт-Петербурге.
Задачи:
— Квалифицировать лиды: компании, контакты ЛПР, первые касания.
— Проводить первичные коммуникации по email, LinkedIn и телефону.
— Работать в CRM: вести базу, фиксировать этапы сделок и историю общения.
— Помогать в presale: готовить коммерческие предложения, презентации и сметы вместе с технической командой.
— Назначать встречи и передавать квалифицированных клиентов старшему менеджеру.
— Участвовать в развитии sales-процессов и базы знаний.
Требования:
— Грамотная устная и письменная речь.
— Базовое владение CRM, digital-инструментами.
— Английский язык — от B1 для переписки и документации.
— Аналитическое мышление и умение резюмировать информацию.
— Обучаемость, исполнительность, ответственность.
— Желание развиваться в IT и B2B-продажах.
Будет плюсом:
— Опыт стажировки или работы в B2B, IT, web-студии или digital-агентстве.
— Понимание процессов IT-разработки, DevOps или облачных решений.
— Опыт холодных звонков и работы с возражениями.
— Базовое понимание ROI, финансов и маркетинга.
Условия:
— Обучение и наставничество от старших менеджеров.
— Понятную систему роста до Middle IT Sales Manager.
— [Оклад + % от сделок / фиксированная ставка + бонусы] — обсуждается по итогам собеседования.
— [Гибкий график / оплачиваемый отпуск / ДМС / компенсация обучения].
Компания Aurus специализируется на разработке программного обеспечения для корпоративной связи и контакт-центров с 2010 года. Мы разрабатываем собственные продукты, некоторые из которых не имеют аналогов в мире. В связи с расширением отдела продаж мы открываем вакансию Менеджера по работе с ключевыми клиентами / Account Manager (B2B, телефония и контакт-центры).
Мы предлагаем:
Интересные и технически сложные проекты.
Сильный, профессиональный коллектив.
Мы делаем то, чем пользуются компании-лидеры.
Качественно поставленные производственные процессы.
Официальное трудоустройство с первого рабочего дня.
Ежегодную индексацию ЗП.
Работу в аккредитованной Минцифры компании.
ДМС с первого рабочего дня.
Гибридный режим работы (определённые дни работы из офиса).
Уютное рабочее пространство в Технопарке новосибирского Академгородка для резидентов офиса.
Дадим обратную связь на всех этапах отбора - от отклика до финального интервью.
Задачи:
— Развитие продаж программных решений по телефонии, записи, аналитике коммуникаций, КЦ и смежным продуктам.
— Работа с действующими и новыми заказчиками.
— Работа через партнеров и интеграторов: поиск, развитие, совместные встречи, сопровождение воронки.
— Выход на ЛПР и ЛВР у заказчика: ИТ, руководитель КЦ, руководитель клиентского сервиса, безопасность, закупки.
— Ведение длинных сделок: выявление потребности, формирование сценария применения, координация пресейла, коммерческое предложение, защита решения.
— Участие в формировании стратегии сделки и карты влияния.
— Контроль воронки, сроков, состава участников и причин зависания сделки.
— Дожим проектов до "пилота", договора и расширения.
Требования:
— Умение ориентироваться в рынке контакт-центров, корпоративной телефонии, UC/CC, понимание основных вендоров и классов решений.
— Знание архитектуры контакт-центра на базовом рабочем уровне: телефония, маршрутизация, рабочее место оператора, запись, QA, WFM, речевая аналитика, CRM-интеграции, безопасность, хранение записей.
— Понимание разницы между вендором, интегратором, оператором связи, разработчиком платформы, облачным сервисом.
— Системность, умение держать длинную воронку, составлять план развития клиента и план действий по сделке.
— Приветствуются знание английского и/или других иностранных языков, спортивные достижения, служба в армии.
— Опыт проектных B2B-продаж.
— Опыт длинного цикла сделки.
— Опыт работы с несколькими стейкхолдерами.
— Умение формировать предложение под роль ЛПРа.
— Умение вести переговоры не только по цене, но и по бизнес-задаче.
— Умение развивать партнеров, а не просто “передавать лиды”.
— Умение оказывать влияние без формального подчинения.
— Умение проводить совместные встречи и удерживать партнера в сделке.
— Умение объяснить партнеру кому, когда и как продавать решение.
Задачи:
— Работать за компьютером с входящим потоком “теплых” заявок на первой линии отдела продаж: принимать звонки, вести переписку по email и в мессенджерах;
— Проводить первичные консультации и презентации продуктов и услуг компании, выявлять интерес у потенциальных клиентов в офисе и на выезде по Москве;
— Вести сопутствующий электронный документооборот в онлайн-сервисах согласно правилам и стандартам компании;
— Выполнять личные и командные плановые показатели и KPI.
Требования:
— Опыт работы в личных B2C-продажах от нескольких лет;
— Умение обсуждать с потенциальными клиентами продукты и услуги, которые стоят миллионы рублей;
— Навыки проведения презентаций удаленно онлайн, по телефону и лично;
— Общительность, чувство юмора, интерес к людям и истории, умение слушать и слышать, поддерживать связь внутри команды и с внешним миром;
— Способность убеждать, объяснять сложные вещи простыми словами, хорошая дикция, грамотное устное и письменное выражение мыслей;
— Готовность быстро осваивать новые направления, технологии и инструменты;
— Широкий кругозор, любопытство.
Будет плюсом:
— Опыт работы с клиентами высокого уровня, личные продажи vip-товаров и услуг;
— Интерес к собственной генеалогии, истории семьи;
— Готовность к "холодному" взаимодействию.
Условия:
— Интересные уникальные проекты, сложные задачи и сильная команда для роста;
— Работа в удобных условиях: три дня в офисе у м.Славянский бульвар, два дня удаленно, полный рабочий день 5/2;
— Профессиональная помощь и обучение при создании своего генеалогического древа;
— Оплата: оклад + % с продаж после испытательного срока, обсуждение финансовых ожиданий.
Задачи:
— Самостоятельно искать и развивать клиентов в IT, e-com, логистике, финтехе, производстве и смежных отраслях, используя холодный аутрич, лидогенерацию и прямой выход на клиентов
— Выходить на ЛПР и ЛВР, проводить звонки и личные встречи
— Выявлять потребность в аутстаффе и собирать бриф у заказчика: стек, роль, сроки, формат, бюджет
— Презентовать услугу через экономику и снижение рисков для клиента
— Передавать запросы в рекрутинг с полным брифом и сопровождать кандидатов до выхода
— Согласовывать ставку и условия, соблюдая минимальный порог маржинальности, установленный компанией
— Вести документооборот: договоры, акты, контроль оплат и дебиторки
— Развивать действующих клиентов: повторные запросы, вывод дополнительных специалистов
— Вести CRM (Битрикс24): заполнять в день контакта, отражать все сделки и коммуникации
— Выполнять план продаж, установленный совместно с руководителем
Требования:
— Опыт холодных B2B-продаж в IT от 1 года, включая самостоятельную лидогенерацию
— Понимание IT-аутстаффинга и умение донести выгоды до клиента
— Умение самостоятельно считать экономику сделки
— Навыки установления доверительных отношений с клиентами и предложения решений
— Готовность работать с отказами и клиентами, которые не ждут звонка
— Открытость к обратной связи и новым подходам
Будет плюсом:
— Опыт работы с тендерными процедурами
— Своя база контактов прямых клиентов в целевых отраслях
Условия:
— Оформление по ТК РФ
— Конкурентная заработная плата по результатам собеседования + бонусы по результатам продаж
— Оплачиваемый отпуск и больничный
— 5 дней отпуска в год
— Гибкое начало рабочего дня с 09:00 до 11:00
— Предоставление хорошей техники
— Удалённый формат работы с небольшим офисом в Санкт-Петербурге для очных встреч
— Карьерный рост и перспектива
Обязанности:
— Поиск и привлечение новых клиентов, активные продажи по России и Ближнему зарубежью;
— Формирование коммерческих предложений;
— Заключение договоров;
— Встречи с клиентами, с целью заключения договоров;
— Взаимодействие с собственниками подвижного состава;
— Расширение клиентской базы.
Требования:
— Наличие клиентской базы;
— Успешный опыт активных продаж с подтвержденными кейсами;
— Опыт ведения телефонных переговоров;
— Опыт личных встреч с клиентами, в том числе с первыми лицами компании;
— Опыт работы в сфере ж/д перевозок, в экспедиторских компаниях, у операторов подвижного состава;
— Умение выстраивать долгосрочные и доверительные отношения.
Условия:
— Оформление по ТК РФ;
— Достойный оклад + % от маржинального дохода, без потолка;
— График работы 5/2 с 08:00 до 17:00 - офис, гибридный или удаленный формат работы - по согласованию с руководителем;
— Адаптация и профессиональная поддержка нового сотрудника;
— Уютный офис в 50м от метро «Нагатинская»;
— Возможность профессионального и карьерного роста.
Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Specialist, Growth, you’ll help very small business (VSB) customers and inbound prospects understand how 1Password can support their security and productivity needs. You’ll manage a high-volume book of business, guide customers through the sales process, and identify opportunities to expand their use of the 1Password platform. Reporting to the Manager of VSB Growth, this hybrid role is based in Toronto, Canada.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Experience in sales, account management, customer success, or a related role, preferably in a Software as a Service (SaaS) environment
- Demonstrated ability to manage a high-volume pipeline and consistently meet or exceed sales and activity targets
- Experience managing the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing
- Strong customer discovery, objection-handling, deal-management, and value-based selling skills
- Clear communication skills, including the ability to explain technical concepts to non-technical customers
- Ability to prioritize effectively across inbound leads and existing accounts while building trust with a wide range of stakeholders
- Experience handling customer inquiries through channels such as email, phone, and chat; familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms is an asset
What you can expect:
- Manage a high-volume portfolio of VSB customers and inbound prospects, developing a clear understanding of their goals, product usage, and growth opportunities
- Maintain a healthy pipeline in Salesforce, progressing opportunities from discovery through close and keeping forecasts accurate
- Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities, including seat growth, add-ons, and tier upgrades
- Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations
- Help customers understand and adopt 1Password by connecting their needs to relevant solutions and providing guidance throughout the buying process
- Partner with Solutions Engineering, Customer Success, Onboarding, Legal, and other teams to remove blockers and support smooth deal progression
- Share customer feedback, objections, and common needs with Product, Marketing, and Operations teams to improve the customer experience
Canada-based roles only: The annual base salary for this role is between $55,000 CAD and $77,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Задачи:
— Автоматизировать стратегию процесса принятия решения (риск-правила, внедрение моделей);
— Анализировать бизнес требования к СПР и предлагать эффективные доработки;
— Выстраивать логику новых процессов с нуля;
— Поддерживать работоспособность СПР и связанных модулей в пределах своей ответственности;
— Настраивать интеграции с внешними контрагентами (сервисами);
Требования:
— Опыт работы риск-технологом более 3 лет;
— Высшее техническое образование;
— Умение работать со статистической информацией;
— Владение математическим аппаратом;
— Отличное владение SQL, знание языков программирования высокого уровня (Python, Java, JavaScript и тд.);
— Опыт работы c системами принятия решений;
Будет плюсом:
— Опыт контейнеризации приложений;
— Работа с Apache Kafka, Redis.
Условия:
— Официальное трудоустройство в штат компании по ТК РФ;
— Гибкий формат работы: возможность удалённо работать, а также офис в Москве рядом с м. Технопарк;
— Расширенная программа ДМС со стоматологией с первого дня работы;
— Доплата по больничному листу до оклада до 5 рабочих дней в год;
— Линия психологической поддержки;
— Врач в офисе и массажные кресла (для сотрудников в Москве);
— Бесплатные посещения фитнес-клуба А-sport на ст. м. Технопарк;
— Корпоративная программа профессионального обучения совместно с Альфа Групп;
— Возможность участия в профильных конференциях;
— Онлайн-библиотека;
— Карьерное развитие и программа наставничества;
— Кафетерий льгот через 6 месяцев (спорт, организация рабочего места, здоровье, дети, питомцы, благотворительность и др);
— Корпоративные мероприятия и тимбилдинги в онлайн и офлайн формате;
— Подарки к праздникам и материальная помощь по особым случаям;
— 3 дня 100% оплачиваемых day off в году.
Задачи:
— Выполнять и перевыполнять плановые показатели продаж programmatic-инвентаря;
— Развивать и масштабировать отношения с текущими партнерами (DSP, прямые агентские трейдинг-дески);
— Привлекать новых партнеров, выходить на ЛПР и вести переговоры на уровне топ-менеджмента;
— Проводить встречи, демонстрации возможностей платформы и презентации продукта;
— Анализировать потребности клиентов, предлагать эффективные технические и коммерческие интеграции;
— Контролировать маржинальность сделок и отслеживать показатели открутки трафика совместно с техкомандой.
Требования:
— Опыт успешных продаж в сфере Digital / AdTech (опыт работы в SSP, DSP, сетях или агентствах будет ключевым преимуществом);
— Понимание programmatic-экосистемы (SSP, DSP, DMP, протоколы OpenRTB, форматы инвентаря);
— Прокачанные навыки проведения презентаций, аргументации и работы с возражениями;
— Умение слышать реальные задачи клиента и предлагать решения под его KPI;
— Наличие теплых контактов на стороне DSP / агентств будет сильным плюсом;
— Нацеленность на результат, высокий уровень самоорганизации и инициативность.
Условия:
— Достойный и прозрачный доход: стабильный оклад 150 000 ₽ + понятная бонусная сетка с маржи без ограничений;
— Официальное трудоустройство в соответствии с ТК РФ;
— Гибкий гибридный формат работы — баланс между живой коммуникацией и комфортом удаленки;
— Экспертная AdTech-команда, минимум бюрократии и быстрая скорость принятия решений;
— Пространство для профессионального роста и влияния на продукт.
Задачи:
— Общаться с теплыми входящими лидами и сопровождать их до сделки;
— Участвовать в тендерах и помогать находить классных клиентов;
— Созваниваться, переписываться, договариваться, чтобы проекты запускались быстро и комфортно для всех;
— Развивать текущих клиентов и предлагать новые решения;
— Выполнять KPI без лишней бюрократии, видя реальный результат своей работы.
Условия:
— Гибридный график 5/2 с 11:00 до 20:00 (офис у м. Шоссе Энтузиастов);
— Оклад + KPI, рост дохода зависит от тебя;
— Обучение, чтобы влиться в процессы видеопродакшна и научиться продавать;
— Уютный креативный офис и команда, которая поддержит и поможет расти;
— Работа с известными брендами и проектами, которые можно добавить в портфолио;
— Креативная атмосфера и новые знакомства.
Требования:
— Умение общаться и любовь к общению;
— Готовность учиться, быстро впитывать информацию и работать на результат;
— Опыт в продажах или желание попробовать себя в агентской/медийной сфере;
— Любовь к задачам, где нужно договариваться и видеть результат сразу;
— Умение мыслить нестандартно и находить решения.
Location: US, San Francisco
Workplace: Hybrid
ABOUT TENKI
Tenki is cloud infrastructure for code and agents. Sandboxes give AI agents disposable Linux VMs that boot in under a second. Runners make GitHub Actions faster and up to 60% cheaper. Code Reviewer catches more real bugs per pull request than CodeRabbit, Greptile, or Copilot in our benchmark. Hundreds of teams use one or all three.
Tenki was built by the founding team behind Luxor Technology, leading provider of Bitcoin mining and AI infrastructure. Today, Tenki is trusted by teams like Anchor, Omnara, and Naive, with MAU growing ~3.5x since April. We are the infrastructure layer for the next generation of AI companies.
ABOUT THE ROLE
You'll sell to two kinds of teams. Engineering orgs are paying too much for slow CI and drowning in pull requests that AI now writes faster than humans can review. AI companies are building agents that need somewhere safe to run code, browse the web, and use a computer. The first group buys Runners and Code Reviewer. The second buys Sandboxes, often at a scale that turns into a large infrastructure contract.
Every product can be tried in minutes, so proof comes fast. Your job is to turn that proof into committed contracts, sell a customer's second and third product after they start with one, and build a sales process the next hires can repeat.
You'll be our first sales hire, working directly with the founders and engineering team. San Francisco-based, with regular in-office work.
BASIC REQUIREMENTS
- 4+ years of closing sales experience
- Strong technical acumen, ideally with a background in DevTools, AI infrastructure, cloud infrastructure, or developer platforms
- Demonstrated ability to run a consultative sale. You've helped customers define a strategy, not just evaluate a product
- Excellent communication skills and comfort with high autonomy in a fast-moving environment
- Based in San Francisco and open to working from the office at least 3 days per week
RESPONSIBILITIES
- Own a revenue target across all three products, from prospecting through close and expansion
- Build pipeline in two segments: engineering orgs with heavy CI and review loads, and AI companies building agents that need sandboxed compute
- Turn free-plan, Team-plan, and startup-program customers into enterprise contracts with committed spend
- Sell across products: land with one, then sell the others into the same account
THE IDEAL CANDIDATE
Has sold AI infrastructure or developer tools, especially in the areas where Tenki competes. For Sandboxes, that's E2B, Daytona, and Modal. For CI Runners, Blacksmith and Depot. For AI Code Review, CodeRabbit and Greptile. Knowing AI-native founders and platform leaders is a plus.
They're equally comfortable talking CI costs with a platform lead and agent infrastructure with an AI startup's CTO.
BENEFITS
- Competitive compensation and uncapped commission structure, including meaningful equity
- Medical, dental, and vision insurance for employees and dependents
- Unlimited PTO policy
- Paid parental leave
- Company-facilitated 401(k) with match
- OTE: $250K–$300K
We are building a startup within a startup. Tenki was born within Luxor http://www.luxor.tech/ as we expand our vision from mining compute to generalized compute. Learn more about how we work and our principles here https://luxor.tech/careers.
At Tenki we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Tenki welcomes all!
Tenki does not accept unsolicited headhunter and agency resumes. Tenki will not pay any third-party agency or company that does not have a signed agreement with Tenki.
HOW WE USE AI IN OUR HIRING PROCESS
We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used.
During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team.
We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days.
In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time.
In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.
Location: Guatemala City
Workplace: hybrid
Customer Service Representative
We are looking for enthusiastic individuals to join our team as Brand Ambassadors. In this role, you will be the voice of our customers, providing top-tier support for
NRS products and services.
Key Responsibilities:
Customer Support:
Manage accounts to provide information, clarify details, and ensure records are accurately updated.
Problem Solving:
Identify the root cause of issues and execute effective resolutions for customer complaints.
Requirements:
High School Diploma.
English proficiency at 85% or higher.
Previous customer service experience is preferred/desired.
Strong computer aptitude, documentation skills, and multitasking abilities.
Excellent phone, email, and chat etiquette.
Schedule flexibility and ability to work on-site in Zone 4.
Professionalism and a positive, people-oriented attitude.
Strong problem-solving skills and the ability to think quickly.
A proactive team player who takes ownership of their work.
What we offer:
Competitive salary
Bonuses
Parking Subsidy
Life and Medical Insurance
Benefits and Discounts
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
ГибридГеография найма не уточнена
ГибридleadMadrid, Spain
ГибридMadrid, Spain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридUS, San Francisco; In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time
Клиенты и продажи вакансии - гибрид - страница 12 · Job Hunters