Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Financial Intelligence Unit plays a critical role in protecting Kraken for financial crime. Its teams are responsible for detecting, investigating and reporting suspicious activity that may relate to money laundering and terrorist financing, supporting Kraken's business globally. Our mission is to provide an industry-leading team, who are able to identify and report emergent financial crime quickly and effectively.
This role is located within the FIU’s SAR filing team who are responsible for the drafting and submission of all Suspicious Activity Reports with relevant regional regulatory authorities following the completion of case investigations by FIU Investigators. The filing of SARs is a key regulatory requirement for Compliance.
THE OPPORTUNITY
- Undertake the creation and filing of Suspicious Activity Reports with multiple regulatory authorities.
- Ensure SAR creations and filings are completed accurately and within applicable regulatory and internal SLAs and reporting deadlines.
- Prioritize and manage assigned caseloads to support timely completion of creations and filings and adherence to SLAs.
- Ability to focus on multiple priorities, including, individual production efforts and ad hoc projects.
- Utilize external portals to file SARs.
- Follow defined SOPs in relation to this work.
- Attend team meetings and stay up to date on developments in team and SOPs.
- Participate in Compliance projects when requested by Team Lead.
- Utilize the team’s tools and systems and actively use Slack, Admin, Adobe Acrobat and other tools.
- Actively develop knowledge of criminal methods and AML typologies.
- Stay abreast of industry standards and developments in the areas of crypto crime, compliance and BSA/AML.
WHAT YOU BRING
- Minimum two years of experience in financial services, preferably in a crypto and / or compliance role.
- Experience working within defined operational processes and proven ability to follow written procedures.
- Proven ability to manage competing priorities and high volume workloads while consistently meeting defined SLAs and regulatory filing deadlines.
- Quick to learn new processes and adapt to changes in a fast-paced environment.
- Strong communication skills, both verbal and written.
- Strong attention to detail and organizational skills.
- Ability to take ownership of task allocations, be proactive by taking on more when possible, and consistently deliver results in a high volume production environment.
- CAMS certification and / or blockchain investigations accreditation(s) are a plus.
- Ability to undertake occasional weekend / shift work is also a plus.
- Proficient in Foreign languages such is a plus.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: EMEA; United States; United Kingdom; Spain; Brazil; Canada
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based within the EMEA or AMER regions.
You’ll join Oyster as a Senior AI Solutions Engineer, reporting to the AI Director and partnering closely with functional leadership across Oyster.
Your mandate goes beyond automating individual tasks. You’ll help make Oyster’s business functions AI native, initially across areas such as People & Legal, Finance, and Operations. This means rethinking how people work with AI, where agents can take on operational work, and where human judgement creates the most value to build a more effective AI enabled organization.
You’ll be part of a connected group of Senior AI Solutions Engineers transforming different departments across Oyster. Together, you’ll establish shared standards, reuse successful approaches, and ensure Oyster’s AI transformation is coordinated rather than siloed.
This is a senior, hands on role. You’ll independently identify high value opportunities, decide where AI should and should not be used, and lead complex solutions from discovery through adoption and measurable business impact.
Successful candidates will be aligned to the business function where their experience, strengths, and interests can create the greatest impact, with the flexibility to support different functions as Oyster’s transformation priorities evolve.
CORE RESPONSIBILITIES
Make business functions AI native
Reimagine how teams work with AI. Move teams from manually operating tools and workflows toward humans orchestrating AI powered ways of working, with human judgement where it matters.
Shape the AI roadmap
Partner with functional leaders to identify, prioritize, and frame high impact transformation opportunities.
Lead solutions from start to finish
Own complex initiatives from an ambiguous problem through design, build, deployment, adoption, and improvement.
Build best in class AI agents and solutions
Design, build, test, and continuously improve reliable AI agents, agentic workflows, automations, and integrations using LLMs, orchestration platforms, APIs, tools, and enterprise data sources.
Apply sound judgement
Balance value, feasibility, risk, data quality, maintainability, and human oversight. Recognize when AI is not the right solution.
Drive AI adoption and self sufficiency
Partner with functional leaders, managers, and champions to embed AI into everyday work. Help teams move beyond consuming AI outputs toward confidently creating reusable prompts, workflows, and AI powered ways of working.
Own solutions beyond launch
Measure adoption, quality, reliability, and business impact after release. Continuously improve solutions based on real usage and outcomes rather than treating launch as completion.
Connect the organization and raise capability
Build trust with functional leadership, share reusable patterns with AI Solutions Engineers supporting other departments, mentor colleagues, and help teams develop the skills and confidence to operate effectively in an AI enabled environment.
MINIMUM REQUIREMENTS
- 3+ years of hands on AI and automation experience, supported by broader experience delivering complex solutions in business operations, functional transformation, Solutions Engineering, systems integration, or a related field.
- A track record of redesigning workflows or operating models, rather than only automating isolated tasks.
- Experience independently leading complex, cross functional initiatives from an ambiguous problem to measurable business impact.
- Strong automation capability using tools such as n8n, Zapier, Make, or comparable orchestration technologies.
- Strong hands on experience designing, building, deploying, and improving production AI agents and agentic workflows using LLMs, APIs, tools, and enterprise data.
- Strong experience in at least one complex business function such as People, Legal, Finance, Operations, or a related area.
- Experience integrating business systems through APIs, webhooks, and authentication mechanisms.
- Strong judgement about where AI can create value, where processes need deeper redesign, and where automation should not be used.
- Ability to influence functional leaders, challenge assumptions constructively, and align technical and nontechnical stakeholders.
- A track record of mentoring others, sharing expertise, and raising standards across a team.
BONUS EXPERIENCE
- Experience with enterprise systems and platforms used across functions such as People, Legal, Finance, or Operations.
- JavaScript, Python, or SQL experience.
- Familiarity with RAG, MCP, AI evaluation, observability, governance, or security controls.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Lead the design, execution, and continuous improvement of BSA/AML, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), transaction monitoring, and sanctions screening processes for secured lending, unsecured lending, and deposit account products.
Location: Global; Ireland; Portugal; United Kingdom; Spain; Brazil; Colombia; South Africa; Canada
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within UTC−6 to UTC+3.
Role Summary
Oyster is hiring an Integrated Campaign Manager to lead the planning and execution of integrated growth campaigns for global prospective customers, turning target accounts into pipeline and accelerating open opportunities. Reporting to the Director of Demand Generation and Growth Marketing, you'll partner closely with our Product Marketing, Brand, Digital, Events, Ops, and Sales teams to deliver one coherent buyer journey across every channel.
This is a role for a marketer who wants their work measured in pipeline, not page views. You’ll own Oyster’s integrated campaigns end to end. Deciding the strategy, the channel mix and the spend, and you’ll see directly how your work drives revenue. You’ll sit at the centre of Marketing and Sales, with the scope to shape how we reach companies hiring across borders.
Key Responsibilities
Demand Generation & Campaign Execution
- Develop, execute and optimize multi-channel demand generation campaigns. Including content syndication, webinars, virtual events, email nurtures, direct mail, referral programs, and demo programs: to drive net-new pipeline and accelerate open opportunities.
- Build quarterly campaign plans that balance always-on programs with high-impact moments for the full prospect lifecycle, modeled backward from pipeline goals to determine program mix and spend.
- Partner with Product Marketing and Brand to turn positioning into campaign messaging, offers, and content that is tested and refined based on results.
- Build campaign enablement (talk tracks, email templates, one-pagers) and align with BDRs on follow-up expectations so campaign interest converts into meetings.
- Manage timelines, budget, and resources to ensure successful campaign delivery with ROI accountability.
Cross-Functional Partnership & Continuous Improvement
- Partner closely with stakeholders in marketing, sales, operations and external vendors to ensure consistent, aligned campaign execution across the business.
- Optimize campaigns and refine strategies based on data-driven results, including A/B testing and performance reporting.
- Identify opportunities to leverage AI and emerging technologies to improve research, segmentation, personalization, campaign development, content distribution, analysis, and execution.
- Facilitate retrospectives and turn performance findings into optimized campaigns and repeatable playbooks.
Core Requirements
- 6+ years in B2B integrated or demand generation marketing, including substantial ownership of demand generation, integrated campaigns, growth marketing, or account-based marketing.
- A track record of building campaigns that tie directly to pipeline coverage and revenue outcomes, not just engagement metrics.
- Strong cross-functional collaboration skills.
- Data-driven, with working knowledge of attribution and pipeline measurement.
- Hands-on experience using AI tools for campaign planning, content acceleration, or workflow automation.
- Experience with Salesforce and HubSpot, or equivalent CRM/MAP platforms.
- Excellent written and verbal communication; comfortable presenting strategy and results to senior stakeholders.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: EMEA; Romania; Hungary; Bulgaria; Portugal; Slovakia; Poland; Estonia; South Africa
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3
This is a one-year fixed-term contract that we anticipate ending in November 2027.
In this highly strategic and client-facing role, you’ll be the go-to expert for our customers, team members, and internal teams, shaping and optimizing our global benefits provisions across a diverse portfolio of international markets.
As a Senior Specialist, you operate with a high degree of autonomy and commercial acumen. You are the vital connector between our global benefits infrastructure, our internal teams, and our customers. You will balance strategic vendor management (maximizing coverage while minimizing costs) with deep internal and external enablement. You are an advisory benefits expert who loves translating complex provisions into accessible knowledge, hosting highly engaging AMAs, and leveraging modern AI tools to scale your impact on a worldwide scale.
Key Responsibilities
Strategic Vendor Management & Commercial Optimization
- Trend Monitoring: Actively monitor macro global benefits trends and multi-regional regulatory shifts to ensure our offerings remain competitive, compliant, and forward-thinking.
- Vendor Partnerships: Partner effectively with global, regional, and local benefits brokers and vendors, driving negotiations to maximize coverage provisions while aggressively minimizing costs.
- Governance & Performance: Source and implement new benefits vendors globally. Create robust vendor scorecards, establish tight feedback loops, and lead impactful Quarterly Business Reviews (QBRs) to ensure solid, high-performing partnerships.
Client-Facing Advisory & Escalation Support
- Complex Escalations: Resolve highly complex international benefits queries and escalations that cannot be handled asynchronously by first-line teams.
- Commercial Support: Join customer and team member calls, including pairing with the Sales team on high-value prospect calls, to confidently present, structure, and advise on our global benefits provisions.
- Cross-Functional Collaboration: Partner with Customer Support, Sales, Product, and Legal to problem-solve cross-border and country-specific benefits challenges with pragmatic, business-minded solutions.
Deep Enablement & Knowledge Management
- Self-Serve Architecture: Build, own, and maintain a robust global repository of guides, FAQs, and self-serve documentation detailing the intricacies of our international benefits portfolio.
- Internal Upskilling: Proactively train and upskill internal teams (Support, Sales, etc) to ensure they can confidently discuss multi-country benefits provisions with customers.
- Interactive Training: Lead high-impact webinars and host live AMA (Ask Me Anything) sessions focused on benefits education for both internal and external audiences worldwide.
Continuous Improvement & High Performance
- Workflow Optimization: Continuously audit and refine global benefits delivery workflows to reduce ticket response times and elevate overall service quality.
- AI & Automation Integration: Responsibly leverage AI and automation tools to streamline the generation, updating, and scaling of country-specific benefits documentation and processes (eg, renewals) across dozens of regions.
- Trend Analysis: Analyze recurring benefits ticket data to identify systemic friction points, proactively building preventative resources and product feedback loops.
Experience
- 6+ Years of Global Benefits Experience: Deep expertise in international benefits design, compliance, and vendor management with a strong track record of supporting both internal stakeholders and external corporate clients across multiple continents.
- True Cross-Country Expertise: Direct hands-on experience navigating nuanced benefits landscapes, statutory requirements, and local market norms across multiple global regions (e.g., AMER, EMEA, APAC, LATAM).
- Strong foundational knowledge of international fringe benefits tax (FBT) frameworks and how country-specific benefit choices impact employee and employer tax liabilities.
- Commercial & Solution-Oriented Mindset: Highly commercial in your ways of working; able to balance empathy for the end-user with rigorous cost management and business objectives.
- Exceptional Communication & Presentation Skills: A natural educator who can translate intricate, technical benefits terminology into clear, accessible advice—both in writing and when presenting live to clients or senior leaders.
- Stakeholder & Relationship Management: Proven success running QBRs, constructing vendor scorecards, and managing complex matrixed relationships across vendors, customers, and internal departments.
- Tech-Forward & AI-Literate: Digitally savvy with a strong curiosity for HR tech. Practical experience using AI tools to accelerate drafting, research, and data analysis is highly valued.
- Growth-Driven & Change-Ready: Thrives in a fast-paced, metrics-driven environment; comfortable navigating ambiguity and eager to move operations from reactive firefighting to proactive scaling.
- AI Implementation: Proven experience implementing AI tools or automated workflows specifically within a benefits, HR, or Ops function.
- Fast-Paced Environments: Background working in a fast-scaling startup or global tech environment.
- [BONUS] Additional Languages: Professional fluency in multiple languages is a strong plus.
- [BONUS] EOR Experience: Demonstrable experience working within or closely with an Employer of Record (EOR) model, navigating international benefits boundaries.
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
- Manage the end-to-end transaction dispute lifecycle, including chargebacks. - Handle disputes through card network platforms, including Mastercom and Visa Resolve Online (VROL).
Location: Spain; Romania; Hungary; Portugal; Poland; South Africa
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for this employee and meet business needs, this role requires you to be based within +3/-3 UTC.
As an Accounts Payable Analyst, you will help run accurate, timely, and controlled accounts payable operations for external vendors. You will coordinate closely with our invoice-processing BPO, resolve discrepancies, manage AP communications, complete reconciliations and close activities in NetSuite, and partner with Treasury, Accounting, vendors, and internal stakeholders. Beyond daily execution, you will help improve and automate the workflows that support Oyster’s global financial operations.
Key Responsibilities
- Investigate and resolve AP discrepancies and vendor queries accurately and promptly.
- Support the BPO in processing invoices completely, accurately, and on time in NetSuite.
- Ensure AP work complies with internal controls, company policies, and regulatory requirements.
- Manage AP mailboxes and communication channels with clear documentation and tracking.
- Process vendor’s invoices in NetSuite.
- Perform regular AP account reconciliations and investigate exceptions thoroughly.
- Partner with Treasury and Accounting to support timely, accurate payments.
- Complete month-end AP close activities.
- Maintain accurate, complete, and compliant vendor master data.
- Contribute to cross-functional AP improvement and automation projects.
- Maintain AP documentation and training materials.
- Build effective relationships with vendors and internal stakeholders.
Core Requirements
- At least three years of professional AP accounting experience, including financial processing and reconciliation.
- Advanced ERP experience.
- Advanced Google Sheets and Excel capability, plus proficiency with Google Workspace and Microsoft Office.
- A track record of high-quality execution in high-growth, high-volume, globally distributed AP environments.
- Strong written and verbal communication.
- Demonstrated AP process-improvement and technology-innovation experience.
- Detail-oriented, structured, and systematic working methods.
- Self-motivation, initiative, and proactive problem-solving.
Bonus / Nice-to-Have Experience
- Formal accounting education or a related qualification.
- Payroll-processing experience.
- Advanced Netsuite experience.
This might not be right for you if...
- You prefer narrowly transactional work without process-improvement ownership.
- You have limited experience on a standard AP process with Purchase Order
- You are uncomfortable investigating ambiguous discrepancies across several stakeholders.
- You need close day-to-day direction rather than independently prioritizing work.
- You have limited experience with high-volume, global AP operations.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Mexico; Costa Rica; Chile; Brazil; Colombia; Peru; Argentina
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC.
We are looking for a hands-on Senior Accountant to own day-to-day accounting, monthly reporting, and ERP activities for Oyster entities around the world, with a focus on LATAM coverage. You will combine rigorous accounting judgment with proactive stakeholder management, lead close and audit activities, investigate complex discrepancies, and improve the systems and processes that keep a distributed finance function accurate and scalable.
Key Responsibilities
- Manage full-cycle accounting and intercompany transactions for global subsidiaries.
- Prepare and review financial statements and balance-sheet reconciliations across multiple entities.
- Lead month-end and year-end close activities, maintaining clear checklists and documentation.
- Coordinate monthly, quarterly, and annual local statutory filings and provide complete support packages.
- Oversee local statutory audits and resolve auditor questions and adjustments.
- Reconcile local statutory records to the ERP
- Conduct financial analysis, identify trends or discrepancies, and present decision-useful insights.
- Own assigned ERP activities and improve accounting standards, controls, documentation, and automation.
- Proactively coordinate dependencies across Finance, Payroll, Tax, Legal, and external partners.
- Execute ad hoc financial projects and support junior teammates with practical guidance.
Core Requirements
- At least 5 years of accounting experience, including at least 1 year operating at senior-accountant scope.
- CPA (or part-qualified) or an equivalent professional accounting qualification.
- Strong knowledge of multi-entity accounting, intercompany transactions, financial reporting, reconciliations, close, and audit support.
- Advanced Excel skills, including pivot tables and manipulation of large datasets.
- Meticulous attention to detail and a logical, evidence-based approach to problem solving.
- Ability to prioritize competing deadlines and maintain quality across several entities.
- Strong written and spoken English, with effective stakeholder management in an asynchronous environment.
- Proactive follow-through, sound judgment, and a continuous-improvement and automation mindset.
Bonus / Nice-to-Have Experience
- NetSuite or a comparable ERP.
- Payroll accounting or SaaS experience.
- High-growth startup or rapidly changing international environment.
- Accounting across EMEA jurisdictions, including local statutory reporting and local-to-group reconciliation.
This might not be right for you if...
- You prefer a narrowly scoped, single-entity role with limited stakeholder contact.
- You are uncomfortable investigating ambiguous discrepancies or making evidence-based accounting recommendations.
- You need close supervision to manage deadlines, follow up with stakeholders, or keep work documented.
- You prefer manual routines and have little interest in improving controls, systems, or automation.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: EMEA; Romania; Portugal; Spain; Poland; South Africa
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +4 / -4 UTC.
We are looking for a hands-on Senior Accountant to own day-to-day accounting, monthly reporting, and ERP activities for Oyster entities around the world, with a focus on EMEA coverage. You will combine rigorous accounting judgment with proactive stakeholder management, lead close and audit activities, investigate complex discrepancies, and improve the systems and processes that keep a distributed finance function accurate and scalable.
Key Responsibilities
- Manage full-cycle accounting and intercompany transactions for global subsidiaries.
- Prepare and review financial statements and balance-sheet reconciliations across multiple entities.
- Lead month-end and year-end close activities, maintaining clear checklists and documentation.
- Coordinate monthly, quarterly, and annual local statutory filings and provide complete support packages.
- Oversee local statutory audits and resolve auditor questions and adjustments.
- Reconcile local statutory records to the ERP
- Conduct financial analysis, identify trends or discrepancies, and present decision-useful insights.
- Own assigned ERP activities and improve accounting standards, controls, documentation, and automation.
- Proactively coordinate dependencies across Finance, Payroll, Tax, Legal, and external partners.
- Execute ad hoc financial projects and support junior teammates with practical guidance.
Core Requirements
- At least 5 years of accounting experience, including at least 1 year operating at senior-accountant scope.
- CPA (or part-qualified) or an equivalent professional accounting qualification.
- Strong knowledge of multi-entity accounting, intercompany transactions, financial reporting, reconciliations, close, and audit support.
- Advanced Excel skills, including pivot tables and manipulation of large datasets.
- Meticulous attention to detail and a logical, evidence-based approach to problem solving.
- Ability to prioritize competing deadlines and maintain quality across several entities.
- Strong written and spoken English, with effective stakeholder management in an asynchronous environment.
- Proactive follow-through, sound judgment, and a continuous-improvement and automation mindset.
Bonus / Nice-to-Have Experience
- NetSuite or a comparable ERP.
- Payroll accounting or SaaS experience.
- High-growth startup or rapidly changing international environment.
- Accounting across EMEA jurisdictions, including local statutory reporting and local-to-group reconciliation.
This might not be right for you if...
- You prefer a narrowly scoped, single-entity role with limited stakeholder contact.
- You are uncomfortable investigating ambiguous discrepancies or making evidence-based accounting recommendations.
- You need close supervision to manage deadlines, follow up with stakeholders, or keep work documented.
- You prefer manual routines and have little interest in improving controls, systems, or automation.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: EMEA; Romania; Bulgaria; Portugal; Canada; United Kingdom; Spain; Poland
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster's positions are fully remote, you can work from home, forever. To create the best experience for our new hire, this role requires you to be based within +3 / -5 UTC.
We’re hiring a Lead Product Manager to own the vision, strategy, and outcomes for a critical area of Oyster’s Employer of Record product. You will shape customer-facing experiences, internal tools, and operational workflows that help companies employ talent globally with confidence, compliance, and simplicity.
You will work across the full EOR system, not only individual features, to understand how customer needs, country requirements, policies, data, operational processes, and technology interact. You will start with the customer problem and desired business outcome, use direct discovery and first-principles reasoning to identify root causes, and decide whether the best intervention belongs in product, process, policy, Operations, or a combination.
You’ll operate independently, making and communicating difficult trade-offs amid ambiguity. You will constructively challenge requested solutions, align senior stakeholders, and connect product decisions to measurable customer, operational, and commercial impact. You will also identify where AI and automation create real value, and where risk or customer needs call for a human in the loop.
KEY RESPONSIBILITIES
- Own the product vision, strategy, prioritization, and measurable outcomes for an EOR sub-domain.
- Build a systems-level view of customer journeys, internal workflows, policy constraints, data flows, and exceptions across the EOR lifecycle.
- Lead direct customer and operational discovery. Separate symptoms and feature requests from underlying problems, and evaluate product, process, policy, and operational interventions before choosing a solution.
- Translate strategy into outcome-based roadmaps with clear decisions, learning plans, and success measures.
- Work deeply with Operations and AI Engineers to improve scalability, exception handling, service quality, and cost-to-serve, not simply digitize existing processes.
- Partner with Engineering and Design from discovery through delivery, using prototypes and technical insight to reduce risk early.
- Constructively challenge and align senior stakeholders across Legal, Compliance, Finance, Operations, and Go-to-Market, and communicate strategy, trade-offs, and impact clearly in senior forums.
- Contribute repeatable product practices that strengthen discovery, decision quality, and outcome ownership across the Product organization.
CORE REQUIREMENTS
- 5+ years in Product Management, including demonstrable experience owning a complex product area end-to-end.
- 3+ years in HR tech, payroll, benefits, hiring, compliance, or another regulated or operationally complex B2B domain.
- Strong systems thinking, with the ability to explain how policy, operations, data, and technology interact, including exceptions and edge cases.
- Proven first-principles thinking: the ability to separate the requested feature from the desired outcome and explain why one intervention (product, process, policy, or Operations) was chosen over the alternatives.
- Strategic judgment and independence: proven ability to make significant decisions under ambiguity, with explicit trade-offs and a clear view of what was deprioritized.
- Deep direct-customer discovery, with examples where conversations with customers and operational teams materially changed the problem definition or planned solution.
- Proven ability to constructively challenge, persuade, and align senior stakeholders with competing priorities, and to partner strongly with Operations, Engineering, and Design.
- Clear executive communication, with evidence of measurable customer, operational, or commercial impact (e.g. cost-to-serve, cycle time, retention), including the baseline, the change, and how the result was attributed to the decision.
Bonus / Nice-to-Have Experience
- EOR, payroll, HR technology, benefits, compliance, fintech, healthcare, logistics, or another regulated and operationally complex domain. Transferable experience counts where the complexity is comparable (multi-country rules, compliance exposure, human-in-the-loop workflows).
- Scaling products or workflows across countries, customers, teams, or markets.
- Hands-on experience prototyping with AI tools or shipping responsible AI- or automation-enabled product experiences.
- Fully distributed and multicultural working experience.
YOU'LL ALSO NEED
- A reliable home internet connection and fluency in both written and spoken English.
- High standards for quality, ethics, privacy, and compliance in products that affect people and employment.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
We are seeking a detail-oriented and proactive AML Compliance Analyst to support Sezzle’s Compliance Team. This role plays a critical part in ensuring adherence to regulatory requirements and supporting the development of internal policies, standards and procedures, while fostering a culture of integrity and accountability across the organization.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
We're looking for a Security Engineer with deep incident response experience to help defend Replit, a fast-moving, cloud-native AI vibe-coding platform. You'll be the person who takes charge when something goes wrong. You'll lead investigations from first signal to root cause, coordinate containment across Security, SRE, and Engineering, and keep stakeholders informed while the incident is moving fast.
This isn't a pure responder role. We want a well-rounded security engineer who has run real incidents and wants to make the next one faster. You'll write the scripts, automations, and tooling that take manual work out of triage, evidence collection, and containment. You'll also turn lessons from each incident into better detections, playbooks, and platform hardening.
RESPONSIBILITIES
Incident Response
- Serve as incident commander or technical lead for security incidents, from detection and triage through containment, eradication, recovery, and post-incident review.
- Coordinate response across Security, SRE, Engineering, Legal, and leadership. Drive decisions under pressure and keep a clear record of actions taken.
- Communicate incident status, impact, and risk clearly to technical and executive audiences.
- Participate in and help shape the security on-call rotation.
Investigation & Forensics
- Investigate suspicious activity across cloud infrastructure, containers, identity systems, and application layers using SIEM, Cloud Logging, telemetry, and host and container artifacts.
- Determine scope, root cause, attacker behavior, and blast radius for confirmed incidents.
- Quickly assess whether emerging threats (0-days, active exploitation campaigns, bug bounty findings, customer reports) apply to Replit, and whether we're already affected.
IR Automation & Tooling
- Build scripts, automations, and tools (Python, Go, Bash, or directly on Replit) that speed up response, such as automated enrichment, evidence collection, credential and session revocation, workload isolation, and alert triage.
- Develop and maintain response playbooks and runbooks, and automate them where possible.
- Integrate response workflows with SIEM, SOAR, ticketing, and chat tooling to cut time-to-contain.
Detection & Continuous Improvement
- Turn incident findings into new or improved detections, logging coverage, and visibility.
- Lead blameless post-incident reviews and drive remediation items to completion.
- Run tabletop exercises and simulations to test readiness and find gaps.
REQUIRED SKILLS & EXPERIENCE
- Proven experience leading or serving as technical lead on security incidents in a cloud or SaaS environment.
- Strong hands-on investigation skills with SIEM, cloud audit logs, and log-based analysis. Comfortable working through large datasets under time pressure.
- Proficiency writing production-quality scripts or tools in Python, Go, or Bash for investigation and automation.
- Solid knowledge of cloud architecture and security, especially Google Cloud Platform (IAM, audit logging, GKE, networking).
- Working knowledge of Kubernetes and containers, including how to investigate and contain compromised workloads.
- Understanding of identity systems, SaaS architectures, and common cloud attack paths (credential theft, privilege escalation, supply chain, token abuse).
- Familiarity with software engineering fundamentals, CI/CD pipelines, and package ecosystems, so you can work effectively with Engineering on code-level fixes.
- Understanding of IR frameworks and lifecycle (for example NIST 800-61), plus the vulnerability lifecycle and exploitability analysis.
PREFERRED QUALIFICATIONS
- Experience building or operating SOAR or other response automation platforms.
- Digital forensics experience with cloud, Linux hosts, or containers.
- Experience with threat intelligence, threat hunting, or security research.
- Experience with bug bounty programs or coordinated vulnerability disclosure.
- Familiarity with detection-as-code practices and writing detection rules.
- Experience in fast-paced, cloud-native, or AI/ML-driven environments.
- Relevant certifications (such as GCIH, GCFA, GCFR), or equivalent hands-on experience.
WHAT WE VALUE
- Curiosity & initiative: Strong desire to understand attacker behaviors, emerging threats, and how they apply to real-world systems.
- Speed & analytical rigor: Ability to quickly assess high-risk vulnerabilities with clear, evidence-based reasoning.
- Collaboration: Comfort working across cross-functional teams spanning Security, SRE, Engineering, and Infrastructure.
- Clear communication: Ability to explain findings, risks, and mitigation strategies to stakeholders at all levels.
- Ownership mindset: Takes initiative to drive investigations, improvements, and remediations to completion.
- Continuous learning: Passion for staying up to date on new vulnerabilities, exploit trends, and cloud-native security best practices.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Spain; Romania; Hungary; Bulgaria; Portugal; Slovakia; Poland; Estonia
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3
In this highly strategic and cross-functional role, you’ll own and evolve Oyster’s global network of external payroll partners and core compliance providers that underpins end-to-end payroll delivery across our markets. Operating with a primary focus (~80%) on core multi-country payroll delivery, vendor accuracy, calendar adherence, and operational controls, alongside secondary oversight (~20%) of specialized Compliance vendors, you’ll ensure our partners deliver scalable, high-quality, and fully compliant solutions that enable our customers to hire anyone, anywhere. You’ll combine commercial acumen, operational excellence, regulatory monitoring, and strong relationship management to drive vendor performance, execute risk assessments, resolve complex payroll escalations, and continuously strengthen our global partner ecosystem. From leading commercial negotiations, compliance tracking, and governance frameworks to identifying new partner opportunities and ensuring alignment with local legal and statutory payroll standards, you’ll play a critical role in shaping how Oyster delivers global employment solutions at scale.
This role is ideal for someone who thrives in ambiguity, enjoys solving complex operational challenges, and can confidently influence stakeholders internally and externally. You are commercially minded, data-driven, solutions-oriented, and energized by building strong partnerships that create long-term business impact.
Key Responsibilities
- Act as the Subject Matter Expert and primary operational and commercial owner for Oyster's strategic multi-country payroll partners worldwide.
- Maintain deep operational mastery of end-to-end payroll delivery workflows, cut-off calendars, variance analysis, Gross-to-Net (GTN) calculations, statutory filings, and failure modes across key markets
- Partner with internal Pay & Payroll operations teams to monitor partner SLA compliance, data payload delivery, and payroll cut-off adherence
- Proactively evaluate vendor capacity, operational readiness, and processing controls ahead of peak payroll cycles and expansion into new markets
- Define partner strategy, governance, scorecards, review cadences, escalation thresholds, and improvement plans
- Hold partners accountable for payroll accuracy, timeliness, statutory compliance, compliance tracking, responsiveness, controls, and customer outcomes
- Manage the full vendor relationship lifecycle, from partner selection and onboarding through transition, consolidation, or exit decisions
- Evaluate partner capabilities, market coverage, operational maturity, security/compliance posture, and scalability
- Build and maintain expertise in multi-country payroll delivery, regulatory dependencies, and contractual trade-offs
Vendor Performance & Governance
- Establish baselines and monitor vendor performance through KPIs, SLAs, scorecards, and remediation plans
- Lead recurring executive business reviews and performance discussions with partner leadership teams
- Translate payroll-partner performance data into recommendations for Operations, Product, Finance, Legal, Customer teams, and leadership
- Monitor operational performance and proactively identify service risks or quality concerns
- Conduct structured vendor compliance audits, risk assessments, and operational reviews across the partner ecosystem
- Drive consistent governance standards, regulatory alignment, and operational excellence across vendors
- Lead ongoing regulatory monitoring, risk assessments, and compliance tracking to ensure there are no gaps in compliance across all payroll and compliance vendor operations and local legal standards across all operating regions
Commercial & Partnership Management
- Build trusted, long-term relationships with external partner leadership teams
- Lead or materially shape commercial negotiations, contract renewals, pricing, remedies, and service changes
- Strengthen strategic partnerships to support business growth and customer outcomes
- Lead complex, multi-market payroll escalations through root-cause analysis, recovery, prevention, and executive communication
- Collaborate cross-functionally and externally to resolve sensitive operational challenges
- Support customer and internal stakeholder conversations requiring partner expertise
- Identify and source new partners to strengthen global coverage and capabilities
Vendor Ecosystem Development
- Identify operational or geographic gaps within the vendor ecosystem
- Evaluate and onboard new partners to strengthen Oyster’s global coverage
- Recommend improvements to ecosystem strategy, scalability, and service quality
- Partner cross-functionally to evolve how Oyster leverages and manages external vendors
- Drive initiatives that improve partner consistency, efficiency, and customer experience
Strategic Business Partnership
- Advise internal teams on vendor capabilities, strengths, and operational considerations
- Guide partner selection decisions based on customer needs and business priorities
- Share insights from vendor trends, escalations, and operational performance data
- Partner with Go-To-Market teams to support deal strategy and customer solutions
- Enable scalable and commercially sound global employment solutions
- Proactively partner with internal teams including HRBPs, Employee Lifecycle Teams, and Payroll/Pay teams to align vendor capabilities with employee support and operational workflows
Escalation Leadership
- Maintain secondary oversight (~20%) of specialized Health & Safety and Compliance vendor relationships, ensuring partner capabilities and SLAs support local statutory requirements
- Lead high-impact escalations across external partners and internal teams with limited direction
- Coordinate cross-functional and cross-partner responses to critical operational issues
- Protect customer experience while balancing operational and commercial priorities
- Identify root causes and recurring trends across escalations
- Drive preventative improvements and operational maturity across the partner ecosystem
- Lead in escalations on calls to get to root cause, find solutions, and manage end-to-end resolution.
CONTINUOUS IMPROVEMENT & HIGH PERFORMANCE
- Continuously audit and refine workflows and ways of working to reduce response times and elevate service quality.
- Build scalable processes, knowledge, automation, and AI-enabled reporting while protecting payroll and personal data.
- Analyze recurring ticket trends and received queries to identify systemic issues, proactively building preventative resources for internal teams.
- Identify opportunities to improve workflows, documentation, and knowledge management, ensuring Pearls have accurate, accessible self-service resources to reduce dependency and improve operational efficiency.
Projects
- Lead People Services and cross-functional projects as we work towards our Mission to enable companies to hire anyone, anywhere!
Core Requirements
- 5+ years of direct experience managing multi-country Payroll Vendors and Compliance/Health & Safety partners in a global environment
- Strong technical understanding of end-to-end payroll processing cycles, Gross-to-Net (GTN) calculations, statutory filings, and payroll controls
- Significant experience owning strategic payroll and compliance vendor relationships in a global or multi-country environment
- Deep understanding of payroll operations, compliance tracking, risk assessments, statutory controls, regulatory monitoring, and global legal standards
- Evidence of improving vendor performance and regulatory alignment through KPIs, SLAs, vendor compliance audits, governance, remediation, and executive business reviews
- Commercial negotiation and contract-management capability, including pricing, service levels, remedies, renewals, and trade-offs
- Highly strategic thinker with the ability to balance operational detail with long-term business goals
- Strong analytical and problem-solving skills, with the ability to use data to drive decisions and improvements
- Commercially minded and solutions-oriented, with a pragmatic approach to operational challenges
- Exceptional relationship-building and influencing skills across internal and external stakeholders
- Strong ownership mindset with the ability to operate autonomously in a fast-paced environment
- Experience managing complex escalations and driving resolution across multiple stakeholders
- Excellent communication and presentation skills, both written and verbal
- Collaborative and cross-functional by nature, with experience partnering across Operations, Legal, Support, Sales, and Customer-facing teams
- Process-oriented and continuously looking for ways to improve scalability and operational maturity
- Comfortable working in ambiguity and helping shape evolving operational functions and frameworks
- Demonstrated track record of proactive business partnering with internal stakeholders such as HRBPs, Lifecycle Teams, and Pay teams
- [BONUS] Experience working with global vendors across multiple regions (APAC, EMEA, LATAM, AMER)
- [BONUS] Experience building or scaling vendor governance programs and operational frameworks
- [BONUS] Additional languages
- [BONUS] Have worked in a fast-paced, scaling startup or global tech environment
- [BONUS] Experience implementing AI tools or automation workflows to improve workflows and vendor management
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: EMEA; Toronto; Ireland; Portugal; United Kingdom; Spain
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster's positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -5 / +3 UTC.
As Senior Director of Product for our Employer of Record offering, you will own the product vision, strategy and execution across the full EOR employment lifecycle, from onboarding and documentation through time off, benefits, pay and offboarding. That spans the workflows our customers use, the internal tooling our operations teams rely on, and the experience of the employees we employ on our customers' behalf.
This is the core of Oyster's business and it is operationally and legally complex. A payroll delay, a contract issue or a compliance gap becomes a customer escalation, a legal question and an operations fire on the same day. We want someone who treats the whole journey as one experience, for our customers and for the people who have to run it.
As a part of the senior leadership team at Oyster, you will be shaping strategy well beyond your own teams, setting direction across multiple product development teams and trusted to make the calls that define where this part of the business goes. You will be leading through real change: we are raising the bar on performance, moving toward direct feedback and radical candour, and reshaping how we build with AI.
WHAT YOU WILL OWN
- Own the product vision, strategy and roadmap for EOR, and connect team-level work to company outcomes.
- Be accountable for the end-to-end performance of the platform, including the downstream operational reality, not only what ships.
- Turn highly localised, complex regulation into scalable, automated workflows rather than manual workarounds held together by our operations teams.
- Prioritise across new capability, regulatory requirements, technical debt and operational improvement, across several teams at once.
- Coach and grow a team of product managers and group product managers, moving them from delivering features to owning problems and outcomes.
- Partner with Engineering and Design leadership as a real counterpart, holding proper tension on trade-offs without dominating or giving in too easily.
- Partner with Operations, Legal and Finance to shape where this business goes, including the margin and risk picture.
- Build an AI-first way of working in the product organisation: how we discover, prototype and learn, not just what we ship.
WHAT WE ARE LOOKING FOR
- 10+ years in product management, including 5 to 7 years leading other product managers, with measurable business and customer outcomes behind you.
- Experience in operationally or legally complex B2B or Fintech. HR tech, EOR, payroll or compliance is ideal, though the complexity matters more to us than the sector.
- A systems thinker who starts from first principles and diagnoses before proposing.
- Hands-on experience using AI to change how your team works, not only what it ships. We will ask what decision changed because of something you learned.
- Able to set product vision at business-unit level and generate real buy-in when priorities shift.
- Proven people leadership: coaching product managers into leaders, holding a clear bar, having the difficult conversation early.
- Experience leading through structural change, and comfort with ambiguity as an opportunity rather than a risk.
- Communication strong enough to influence senior stakeholders, backed by a mechanism that turns agreement into delivery.
You'll also need
- A reliable home internet connection, or be able to get one.
- Fluent English language skills.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
🌸Fraud Monitoring: Use advanced fraud detection tools and technologies to monitor user activity and identify suspicious behavior in real time. 🌸Fraud Investigation: Investigate fraudulent activity by analyzing patterns, trends, anomalies, and connections between individual or groups of operations.
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
As a member of Ramp’s Financial Crimes Compliance Team, you will play a key role in executing Ramp’s Anti–money laundering (AML) and sanctions compliance program. You will be responsible for conducting investigations, preparing unusual and suspicious activity reports (UARs, SARs), driving process improvement, and supporting AI and automation initiatives for the AML program.
This role is primarily focused on comprehensive investigations arising from escalated transaction-monitoring alerts and internal referrals. You will evaluate the customer relationship and relevant activity holistically, document clear and defensible risk conclusions, and prepare high-quality SARs and UARs when appropriate. You will flex into other Financial Crimes Compliance workflows as business needs evolve, including sanctions, politically exposed persons (PEPs), and enhanced due diligence reviews.
You will also help strengthen how Financial Crimes Compliance operates. This is an opportunity for someone who combines rigorous risk-based judgment with a builder mindset: improving review workflows, quality standards, and procedures while partnering with Product, Engineering, Design, Data (PEDD) to develop the tooling, automation, and AI-enabled capabilities that will allow Ramp to scale responsibly.
This role is ideal for someone who thrives in a fast-paced fintech environment, has strong analytical and investigative skills, and is excited about building scalable processes to support Ramp’s growth.
What You’ll Do
- Lead comprehensive investigations of escalated transaction-monitoring alerts and internal referrals, maintaining appropriate case documentation, making defensible risk-based decisions, and meeting regulatory reporting obligations.
- Recommend account actions or restrictions based on financial crimes risk, and present findings and recommendations to the Account Review Board.
- Draft and file SARs and prepare applicable partner reporting, ensuring narratives are clear, evidence-based, timely, and confidential.
- Conduct secondary and peer reviews of investigations and filings, strengthening quality, consistency, and investigator judgment.
- Identify and drive practical improvements to investigation workflows, procedures, quality standards, tooling, and training.
- Partner with Compliance, Risk, PEDD, and Operations to build scalable workflows, automation, and AI-enabled capabilities.
- Flex into other Financial Crimes Compliance work, including sanctions, PEPs, customer due diligence, and enhanced due diligence reviews, as program needs require.
What You Need
- Minimum 5 years of experience in BSA/AML advisory or operations teams, with at least 2 years in BSA/AML investigations
- Demonstrated experience drafting and filing SARs and making recommendations to leadership on account actions such as offboarding or risk acceptance
- At least 1 year of experience conducting secondary or peer reviews of financial-crimes investigations
- Deep knowledge of money-laundering and terrorist-financing typologies, with the ability to apply that knowledge to Ramp’s products, payment flows, and business-customer risk.
- Demonstrated experience improving financial-crimes processes, procedures, controls, tooling, training, or quality standards.
- AI fluency, including the ability to design repeatable, validated multi-step AI-assisted workflows with clear inputs, outputs, review checkpoints, and defined processes to identify, correct, and improve unreliable results.
- Prior Fintech experience
Nice to Haves
- Experience working with bank partners, card issuers, payment partners, or other regulated financial-services partners, including diligence requests, audits, reporting, or operational escalations.
- ACAMS certification or an equivalent qualification.
- Experience delivering automation or AI-assisted workflow improvements in a regulated compliance environment.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
What We Do:
Huntress is a fully remote, global team focused on cybersecurity, founded in 2015 by former NSA cyber operators. They protect over 4 million endpoints and 7 million identities worldwide with enterprise-grade cybersecurity products designed alongside their Security Operations Center (SOC).
What You’ll Do:
- Triage, investigate, respond, and remediate various intrusions daily.
- Review EDR telemetry, log sources, and forensic artifacts to determine root causes and provide remediation.
- Perform tactical malware analysis.
- Investigate suspicious Microsoft M365 activity and provide remediations.
- Assist in escalations from Product Support for threat-related and SOC questions.
- Contribute to detection engineering creation and tuning.
- Participate in projects to improve outcomes for analysts and partners.
- Collaborate in a mentored team environment.
What You Bring To The Team:
- 4+ years experience in SOC or Digital Forensics (DFIR).
- Experience with Windows, Linux, and MacOS attack surfaces.
- Knowledge of Threat Actor tools and techniques including MITRE ATT&CK Framework, PowerShell, Command Prompt, WMIC, Scheduled Tasks, SCM, Windows Domain and host enumeration, lateral movement, persistence, defense evasion, and other offensive TTPs.
- Experience with static and dynamic malware analysis.
- Working knowledge of Windows Administration or Enterprise Domain Administration including Active Directory, Group Policy, Domain Trusts.
- Working knowledge of core networking concepts such as common ports/protocols, NAT, Public/Private IPs, VLANs.
- Working knowledge of web technologies including web servers/applications and OWASP top 10.
- Effective communication skills to explain complex events to less technical audiences.
- Customer-focused decision making.
- Strong curiosity and eagerness to learn.
Preferred Qualifications:
- Experience in MSP/MSSP/MDR roles.
- Linux and MacOS investigative experience.
- Experience with scripting languages like PowerShell, Python, Bash, PHP, JavaScript, or Ruby.
- Experience with platforms like HackTheBox, TryHackMe, Blue Team Labs Online.
- Experience with cloud investigations (M365, Azure, AWS, GCP).
- Participation in cybersecurity competitions.
- Familiarity with MSP tools such as RMMs.
What We Offer:
- 100% remote work environment.
- Generous paid time off including vacation, sick time, and holidays.
- 12 weeks paid parental leave.
- Comprehensive medical, dental, and vision benefits.
- 401(k) with 5% company contribution.
- Life and disability insurance.
- Stock options for full-time employees.
- $500 one-time home office reimbursement.
- Annual education and professional development allowance.
- $75/month digital reimbursement.
- Access to BetterUp coaching platform.
Accommodations:
- Reasonable accommodations available for application and selection process upon request.
Huntress is committed to inclusivity and non-discrimination, except against hackers exploiting businesses.
seniorEMEA; United States; United Kingdom; Spain; Brazil; Canada
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